Emerald Executive Apartments

Location: 160 Egerton Street, Emerald, au

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Express check-in/check-out
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• CCTV outside property
• Key card access
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Twin Studio

  This air-conditioned studio features a balcony, a flat-screen TV and a kitchenette. The private bathroom has a hairdryer. Please note that there is no capacity for additional guests.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm

• Queen Studio

  This air-conditioned studio features a balcony, a flat-screen TV and a kitchenette. The private bathroom has a hairdryer. Please note that there is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Kelly (6/5): - Location of accommodation was great for our requirements. It was also lovely to see the Kangaroos on the golf course of a morning. Property is a little on the older side. Beds are quite low to the floor and bed dipped in the middle and we rolled in to the middle. Laundry facilities were good, however payment system did not work, so we were not able to use the laundry.
• Jodie (8/5): -
• Fanny (10/5): -
• Taylor (4/5): -
• Patrick (10/5): Work stay - It was very nice an quiet place to be. I didn't give myself enough time to clean the room before I left so I do apologise for that.
• Cheryl (7/5): -
• Sarah (7/5): -
• Michael (7/5): clean, comfortable and great value for money - Room was clean and presented well, great location. Bed was comfortable. Kettle was not clean, updating appliances would help as they were a bit old, boiled water in a pot rather than use the kettle.
• Pacific Farmers Australia (2/5): i will not stay here again - Entry with stairs and hall way smells and is very dirty, carpets are stained and unclean.
• Kelly (4/5): Glad the bed was comfy and the water was hot. - N/A Bathroom was not cleaned to a satisfactory standard. Back side of bathroom door dirty, toilet seat very flimsy and moved about, soap dish in shower was uncleaned with short hairs still on it. No coffee satchels or small UHT milk provided. Balcony was very unclean with bird droppings in plentiful.
• Janine (8/5): -
• Cheryl (6/5): -
• Tim (1/5): - Very dirty - cigarette butt on the ground inside, lots of dirt and hair. Towels and bed linen were stained. Surprise guest a mouse/rat crawled under the door from the hallway into my room and ran under the fridge. Blankets in cupboards smell and stained as well.
• Gary (4/5): - Location I’ll talk to the manager about some problems.
• Yvonne (1/5): Terrible - Nothing It was dirty, the toilet leaked all over the floor, the rooms stunk terribly, even the entrance and hallway to the rooms were smelly and dirty .
• Franci (9/5): - Position, close to shops Very limited on kitchen tools No veranda furniture
• Natalia (10/5): Fantastic stay in Emerald - Great central stop at Emerald ! Spacious, comfortable units with everything anyone would need when travelling ! Excellent communication with the host ! Highly recommend it ! Thank you
• Natalia (10/5): -
• Natalia (10/5): Fantastic stay in Emerald ! - Excellent stay in Emerald ! Highly recommend this accommodation to the travellers !
• Natalia (10/5): Wonderful stay in Emerald ! Highly recommend to the travels ! - Excellent central location , spacious clean and comfortable accomodation ! I enjoyed my stay ! Highly recommend it to any travelers ! Fantastic communication with the host Thank you !
• Anne Marie (1/5): Dirty Apartment - We had to leave as the apartnent was so dirty both in the main living room and bathroom. Shower had not been cleaned for sometime and stained walls in the kitchen area...plus seating was dirty abd stained...
• emily (5/5): -
• Glynnis (9/5): Great location, great apartment - will stay there again. - Location was great, the apartment was clean and tidy with a good view over the adjacent golf course. Smelling and breathing the smoke from the adjoining apartment's inhabitant when out on the balcony, so didn't go out there.
• Warren (8/5): Good value for money - Great location, comfortable bed, check in was very easy. Rooms are a bit dated, one washer and dryer for all the rooms we were unable to use it 🙁
• Deb (2/5): Emerald executive apartments - The bathroom was nice shower floor was cracked though. Liked the location very close to shops and places to eat. Everything else in Unit 5!! There was limited utensils no milk, no tea, no dishwashing liquid, no blankets, very loud doors that slam and annoying keypads especially early in the morning. Beds were decent not that comfy fans go 10000000 miles an hour good for summer bad for winter it gets cold and loud. Rooms had a bad oder and hair on one of the beds! Overall the cleanliness in this unit was very disappointing!!Very poor!
• Bronwen (9/5): -
• Tarnya (8/5): Central location, easy check in. - The location was central, so was great. The towels were stained. Everything was clean just dated linen. Great place tho just needed a deep clean.
• Jan (8/5): Very good. - Great comfortable clean and spacious. Really good value. Outdoor area needs a table and a makeover.
• Meredith (7/5): Good -
• Reinder (5/5): Centrally located. - Good location. Rooms are showing their age and hadn't been thoroughly cleaned in a very long time it seemed like - def wouldn't use the kitchen etc. But bed seemed clean which was all that mattered to us.
• Ana (9/5): Superb - Good location and comfortable bed the staff she is so kind and nice.. Thank you
• Jamie (7/5): The location is fantastic but the room needs to be updated - The location is fantastic The room wasn't very clean and there was a lack of cutlery
• John (2/5): Very poor - We did not like the room Dirty entry and corridor. Broken shower rose which fell onto my foot. Kettle dirty with water in it. Did not enjoy the night. It was well overpriced for what we had.
• Michael (2/5): Very poor - The entrance, stairs and hallway had very dirty carpet with a few lumps of mud. The bathroom was very clean. However, the kitchen area was very disappointing. The insides of the drawers and cupboards were not very clean. The switch to turn the power on for the hotplates was very, very loose and wobbled when pressed, so we decided not use the hotplates in case the wiring was not safe and we could have started a fire. The batteries in the AC remote were flat so we had to use the batteries from the TV remote to turn it on and off. The outdoor furniture on the verandah were filthy and had to be cleaned before we could sit on them. There was no seating to watch TV. The cleanliness of the public hall and stairs, and the outdoor setting.
• Marie (2/5): Disappointed - Location was okay and key pad was a good idea. Steps to get to room. Smelly, carpet very dirty, shower looked like it hadn’t been cleaned. Bed was uncomfortable. Needs to be refurbished and freshen up
• Muray (4/5): Disappointing for the price paid. - The view across the road to the golf course. The mixed-matched cutlery, small cups, no netflix, wi fi changed each day - had to get a new code, entry steps needed a good clean.
• Suzanne (8/5): Very good - The rooms were fine. I would stay there again. A little hard to find and the exterior wasn’t that inspiring
• Trent (4/5): Disappointing -
• Samantha (2/5): Very poor - location and parking Strong stench of cat urine that we found the source to be coming from under the sink corner cupboard that clearly made the whole room stink. First appearance was the carpark at entry sprawled with rubbish. Cutlery and crockery not clean. Outdoor table leg broken that was being held up by the balcony rail so couldn't use the table to eat at, the 3 of us ate dinner sitting on our bed. The overall cleanliness of the room and verandah was very poor for Australian standards.
• Natalia (10/5): Comfortable enjoyable trip ! - I enjoyed my stay ! Wonderful communication from the host ! Great location , quiet, spacious , clean , comfortable unit with everything you would need for a trip ! Highly recommend this place ! Nothing
• Bernie (4/5): Disappointing - On arrival, our room doors were open to anyone to walk into. The floors were dirty, .bugs on the spare bed. One of the worst i have stayed in over many years of travelling for work Location
• Tiffany (4/5): Disappointing - Sheets were clean. Good location Floors were so dirty. No blanket and the blanket in the cupboard Haslam stains on it. Freezer was full of mould and crumbs
• Ina (8/5): Very good -
• Barbara (9/5): Superb -
• Bronwyn (6/5): Pleasant - Late night self check in after travelling Our beds were made with sheets only, no doona / comforter and there was only 1 blanket in the cupboard in both rooms we booked...not enough for our family and the 4 beds we used.
• Belinda (7/5): Good -
• Chit (10/5): Exceptional -
• Chit (10/5): Exceptional -
• Chit (10/5): Exceptional -
• Kate (7/5): Good -
• John (4/5): Average - Comfortable enough. Nice bathroom. No rubbish bags. No dishwashing liquid supplied. Roof leaked on balcony when it rained. Balcony was filthy.
• Steve (9/5): Nice surrounds to walk around, close to shops - Good location, close to shops, restaurants, bars, Nice parks to walk around Shower
• Clayton (10/5): Exceptional - How Spanish the room was and clean it was as well the view was amazing and easy excess to shops
• Daniel (7/5): Good -
• Jonathon (8/5): Very good -
• Kate (9/5): Comfy bed - Location Stated free WiFi but passcode was not available. There was no milk or coffee/tea / sugar starter kits available.
• Tarnya (1/5): Worst experience ever. - It had bed bugs. It took me 2 weeks to stop scratching. I let them know afterwards and they said they would give me a refund if I didn’t provide a negative review. Tried 3 times to get a refund but never happened so I’m going to suggest that if they can’t do that, then I wouldn’t trust they would have removed the bed and properly fumigated. It was shockingly bad.
• Vaughan (4/5): Disappointing - Location is handy to the golf course and shops. No room service at all for over a weeks stay. No towel or linen change. No sign of any cleaners or staff the entire time I was there. Washing machine ate money then had errors and stopped working. Smart tv in the room but no connection. The shower was either boiling or freezing with no pressure to speak of. The kitchenette was OK but lacked basic things like a chopping board or cereal bowl etc. Location was great but unfortunately the place seems to have been left to die a slow death.. nothing executive about it.
• Darryl (8/5): Very good - Convenient location.
• Yuan (9/5): The stay was decent. - The location was close to everything. The host is really responsive and nice. The room was nice and cool which is a relief from the heat and a 5hr drive plus fossicking for sapphires. The stairs at the entrance makes the property a bit hard to get into especially when I am travelling with my kid and also elders. And lots of suitcases to unload for the night. But overall it is still achievable.
• Mary (7/5): Lovely staff - Great balcony Washing machine and dryer cost to high
• Jim (4/5): Disappointing - Location smelly and dirty
• Janez (3/5): Poor -
• Natalia (10/5): Wonderful stay on our trip to Emerald ! - Great location , walking distance to the shopping centre , easy parking. Wonderful communication with the host , easy check ins , well equipped cozy spacious apartments, comfortable beds ! Highly recommend this hotel !
• Eddie (7/5): Good -
• Brenda (8/5): It was a great stay, great communication and would stay again. - Room was spacious and shower was great. Ironing board didnt have any foam on it at all!
• Matt (3/5): Disappointing. - Proximity to the town, restaurants and shops. Bed was comfortable. This place is tired looking. Unappealing entry, dirty carpets, scratches and marks on the wall. No towels in bathroom, missing cutlery, Blanket stuffed in the cupboard, 3 pillows on a king bed? Value for money wise, there are better places to stay.
• Natalia (10/5): Comfortable , convenient and pleasant trip ! - Great communication with the host , easy parking , convenient location , comfortable apartments for a traveller ! I would Recommend this place!
• Natalia (10/5): Comfortable wonderful stay ! - Location , spacious, quite , clean , well appointed and wonderful management! Highly recommend this place !
• Natalia (10/5): Wonderful stay ! - Spacious, clean , comfortable units near the shopping centre , easy parking . Excellent communication with the host ! Highly recommend this accommodation! I will stay here again !
• Natalia (10/5): Exceptional -
• Tylyena (3/5): Not worth it. 😕 - That we were able to get 3 rooms beside each other. Also a quick 2min walk across the carpark to Coles. Golf Course was straight across the road, so could sit outside on the Balcony and watch Golf. The smell of cigarettes hit you at the front door. Was worse inside the building. On arrival, all the rooms were open, including the ones that have been booked - which is very strange. We had 3 young children stay with us and we could not mask the smell of cigarettes. It is advertised as 'Self contained' which was great. However, was requested to wash dishes and cutlery - with nothing provided. We had to go across to Coles and purchase our own cleaning supplies. Most of the cupboard doors in the kitchen were broken. The cleanliness of the entire place was a 2/10. The cleanliness of the rooms were maybe a 3/10 - mainly due to the fact all doors to the rooms were opened on arrival and all you could inhale was smoke. The carpets, chairs and beds were gross - bugs in the bed in room 3 - only found when we stripped the beds and it came running across the mattress. I don't recommend for a family/couple/group. We definitely won't be staying here again.
• Margota (8/5): Very good -
• Elizabeth (6/5): Very ordinary room. - The room was spacious. The property manager helped when not able to connect to the wifi. Washing facilities were available if you wanted to use them but I think there was a charge attached. The facilities in the room were dated and inadequate. Only two knives spoons and forks. Same with crockery. I found a broken glass in the drawer as they were loose in a drawer. External door to the balcony was not able to be latched. The bathroom was tired and not clean and fresh looking. The ambience was zero. However as a stop over on a road trip it was ok. We eventually got the wifi up thanks to the ability to message the property manager. Communication was not an issue.
• Helen (5/5): Passable -
• Dean (7/5): Good value overnight accomodation. - Clean basic accomodation near golf course. Close to main road and backed onto shopping centre. Room at bit tired, needs a refresh.
• Thelma (8/5): Very good - Clean & comfortable. So close to everything
• Shannon (5/5): It was passable for what I needed, far from executive though - Central location Room not serviced regularly Exposed plumbing in roof of the balcony Aircon making noises so loud it woke me up.
• Michael (10/5): Exceptional -
• Pauline (6/5): Pleasant - The lady we booked with was exc and very understanding, we felt sorry for her having to present these as excutitive units as they are far from that. I would say they are more on a three star. It was also very noisy with other tenants and traffic passing. The beds were very hard and uncomfortable, the bathroom had mould in the shower and the kitchen wasn't very clean also the kitchen utensils weren't cleaned.
• Wesley (6/5): Nice and quiet place to stay for work - Fully self contained unit The bed was broken and super soft
• Andrew (2/5): These are not executive apartments , this name is misleading. - The location and the receptionist who understood the issues, Keypad falling apart on main door entry. Stains inside the door on the carpet in the stairwell. Stale/mouldy room smell. No dooner, so on finding the blanket in the cupboard black hair fell out of it. No dishwashing liquid nor cleaning wipes etc. Fridge, sink , balcony all dirty/dusty.
• Ncs (10/5): Exceptional -
• David (5/5): Passable -
• Anthony (10/5): Emerald executive apartments - Was a nice room enjoyed the night stay. Will be more then happy to stay again
• Lawrence (7/5): Good -
• Shaan (8/5): Very good -
• Shaan (8/5): Very good -
• William (1/5): Bad - Nothing other than location Grotty
• Campbell (7/5): Good -
• Konstantin (5/5): Passable -
• Elvira (4/5): Disappointing -
• Jo (8/5): Very good -
• Rebecca (2/5): Horrible - Nothing it was horrible Location, dirty, smelly, mouldy
• Hesson (8/5): Great location, clean and comfortable accommodation and worth an overnight stay. - Location, cleanliness of the room and the extra blankets and pillows. Unable to use the laundry facilities, and could not get anyone to assist with the reason why money had been put into the washer but it would not work. We tried twice using $8 in total but could not get the machine to work. We then tried to phone the designated contact number but it was out of hours.
• Watson (1/5): The truck stops along the way were cleaner - Leaving *Room number 5* This is the only time I will say this... I'm so glad my husband farted in the room because it got rid of some of the horrible stink left in the room. Horrible 2 nights sleep, not sure if it was the lack of clean blankets or I was worried I was going to catch some kind of STI with all the DNA left in the room. Rubbish left under the bed from previous occupants. Dust on fan, mould in bathroom, pubic hair from what looks like king Kong in the bathroom near toilet and in shower. I would say the only positive was how close Coles was so we could get some disinfectant. Dirty sponge, cutlery and cups. From the looks of the reviews something or someone is absolutely dropping the ball. Too bad if you wanted to wash the danky old dirty blankets the washing machine and laundry area looked as dirty as the carpet and weren't even working. Would love management to get in contact with me about being reimbursed as it was absolutely woeful.
• Guy (2/5): Very poor - it had 4 walls it was dirty maintenance was not kept up to standard the bed was of poor quality and utensils were dirty in the kitchen wifi didnt work tv was a smart TV
• Patricia (4/5): Disappointing - Spacious Generous with soap and shampoo etc Dirty, dusty benchtop and corner in bathroom? Balcony was filthy. Have stayed before and it was OK but now totally rundown and 'neglected' HASH KEY on access code facility was faulty in that it stayed pressed in. Making it difficult to access building with no staff
• Jaime (7/5): Good -
• Jaime (7/5): Good -

Photos