Novotel Nanjing Central Suning
Location: No 68 Huaihai Road, Qinghuai District, Nanjing, Jiangsu, 210005, Nanjing, CN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience a delightful retreat at Novotel Nanjing Central Suning, where modern facilities meet convenience in the heart of Nanjing.
Luxurious Accommodations
Unwind in one of our 297 air-conditioned rooms, featuring LED televisions, rainfall showers, and complimentary toiletries, ensuring a comfortable stay tailored to your needs.
Gourmet Dining
Savor exquisite cuisine at Square, our on-site restaurant, where a buffet breakfast awaits each morning, providing the perfect start to your day.
Convenient Services
With complimentary wireless internet, 24-hour front desk service, and express check-out, your stay is hassle-free and designed with your comfort in mind.
Immerse yourself in the culture of Nanjing and book your stay at Novotel Nanjing Central Suning today!
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Express check-out
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic soda bottles
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Smoke-free property
- Braille or raised signage
- Free self parking
- Housekeeping on request
- Vegetable garden
- Banquet hall
- Eco-friendly toiletries
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite, City View (1 double bed)
1 King Bed
667 sq feet
Executive Level - Executive Lounge access
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Superior Room (1 double Bed)
1 King Bed
323 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Superior Room (Family, 1 double bed, 1sofa bed)
1 Queen Bed and 1 Twin Bed
323 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Standard Room (1 double Bed)
1 King Bed
323 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Standard Room (2 Simple Beds)
2 Twin Beds
258 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Superior Room (2 Simple Beds)
2 Twin Beds
323 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Executive Room, City View (1 double bed)
1 Queen Bed
323 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- I O (10/5): - excellent location in Nanjing city, close to metro stations
- Chee Wan (8/5): - Novotel Nanjing is an excellent base to explore the beautiful green city. My 4 night stay was comfortable and has access to the metro, shopping and plenty of options to eat. There is a convenient shop called Lawsons next to the hotel for miscellaneous snacks and drinks. Breakfast was included and there were Chinese and western options. The only downside of the breakfast was that the menu was pretty much the same every morning. My room was a decent size worth adequate amount of power points. Overall I would highly recommend Novotel for its central location and comfortable firm bed.
- YE (6/5): - Horrible breakfast stuff service. Very poor food quality. Disorganized management from front desk to buffet. Room is clean. Convenient location. But depends on the service definitely never come back again.
- Jianru (10/5): - The property is located in the city centre. It is very convenient to walk to attractions. The staff are very nice and upgraded our room to the family room. We had a very nice stay, recommended.
- Ruoyu (8/5): - The location was great but was a little difficult to find. There is good wifi in the rooms, but will require staff to help you sign in. Overall a decent stay.
- Ning (8/5): - property need to be maintained: chipped granite floor, leaking faucet. Bathroom curtain can’t block fully (gaps on each side). But the hotel location is great, walking distance to lots of places.
- Steven kuang (6/5): - Metro , food court and restaurants near by
- Kuan Meng (10/5): Wonderful hotel located at the busy shopping stree - Wonderful stay surrounded by local foods outlets around the hotel.
- Julie (4/5): - Room smells like cigarettes
- Bruce (10/5): - Excellent
- stefan (4/5): Disappointing - The carpet in the room was not very clean to the point that I felt uncomfortable walking around with bare feet. The bed was very hard and didn't have a topper. Good location, but public transport in Nanjing is very good, so I would consider staying elsewhere in future. Breakfast was ok but there were only few Western choices. As Novotel is a French brand I hoped for a decent quality Croissant, but unfortunately they were small, stale and inedible
- Davmes (8/5): - I have issues with this hotel, although our stay is comfortable. My card was charged for a ¥990 transaction which I have no idea what it was. It wasn't the deposit of ¥1200 which was refunded to my card. This transaction was actually billed! I went to their official website to email for a billing invoice but the email address listed: novotel@novotel-nanjing-central.com was an invalid email address that bounced back. I resorted to messaging them via Expedia but there was no response. I have no idea what I can do to refute or to clarify these billing, leaving me with no choice but to pay for them. Horrible experience with this hotel billing!
- Feng (10/5): - The hotel locates in CBD of Nanjing. The room size is comfortable for two guests. The room conditions are aged. The carpet is stained. The faucet leaks.
- Feng (10/5): - The service is kind and friendly. The room conditions, however, are aged.
- Verified traveler (10/5): - Like: super convenient location in Xinjiekou and room cleanness is quite good.
- Sze Man (8/5): 很好。 - 房間整潔舒適，步行2分鐘便是新街口站的入口，出入方便。酒店附近多食店，亦有大型超市，十分方便。
- Verified traveler (6/5): - Staff at check in was warm and friendly. However, room condition was poor. The aircon broke down on the 2nd day and since we were checking out the next day, staff did not bother to offer us to change room. The technician eventually brought a fan into the room for ventilation. The window opening was not big so ventilation was minimal. It was a warm and stuff night to sleep through.
- Verified traveler (10/5): - Location near metro station and is right in downtown and across from Walmart. Staff can speak English. Thanks to Tina at reception who assisted us and recommended a good restaurant for Nanjing food. Good variety at breakfast buffet. Would recommend this hotel.
- ZanyTraveler (10/5): - Great location with easy access to the subway and lots of local eating places in the vicinity. Pleasant and welcoming staff and a spacious dining room for the buffet breakfast.
- Stacey A (8/5): Great location could use some updates - The hotel is in a great location with metro a 5 minute walk, with plenty of restaurants and shops all around the neighborhood. The hotel offers a good breakfast buffet with great hours to serve the business and leisure guest. Downside: uncomfortable/lumpy bed and some mod in the shower. Staff are very helpful
- Verified traveler (10/5): - Staff is really nice and helpful. The location is good.
- Verified traveler (10/5): An excellent hotel to stay in Nanjing - The hotel location is superb, right in the city centre. Walking distance to everywhere. Friendly staff who speaks excellent English. The buffet breakfast is delicious with very good Western and Chinese food
- Verified traveler (8/5): - Property was located much further from the MRT than it appeared from the reviews - it is between two MRT stations but is at least a good 10 mins walk away from either. The room was in good condition and cleanliness was satisfactory. We were next to the service entrance and constantly heard door banging at most hours.
- Verified traveler (10/5): - This is my 2nd time staying with this hotel for the same reason as last time. Good location. In the center of Nanjing. Restaurant, grocery store and subway all close by. Room is clean and quite.
- Gary (10/5): Upscale hotel in a great location. - Near lots of shopping and eating spots. A few blocks from the subway. The lobby is a bit small, but the hotel is well run.
- David (10/5): Great Value for Money - Fantastic location. Convenient for food, shopping and subway.
- Verified traveler (10/5): - Good value. Good location. Excellent staff support.
- Tan (10/5): - The room is clean and it's near the metro line with many shopping centres eateries very convience
- Verified traveler (10/5): - Rooms were great,clean and very comfortable. Location was great and staff were brilliant
- Barbara (10/5): A Great Place to Stay in Downtown Nanjing - The concierge really helped me. Sunny is a great problem solver.
- Verified traveler (10/5): - The hotel is convently located in the city center and next to the tube station. The rooms are big.
- Verified traveler (10/5): - Very modern property with good breakfast . Close to tube station and very central .
- Verified traveler (10/5): - The Novotel was a comfortable stay and easy to be at. The staff were always helpful and English was spoken at various levels so easy to communicate.
- Kathleen (10/5): A great surprise - This hotel surpassed our expectations. It was convenient, well appointed and centrally located to the metro. The staff was excellent, worked hard to ensure that we had everything we needed during our stay.
- Verified traveler (10/5): - We got a complimentary upgrade to the Premier Room on the 19th floor. The room was large and clean, and the bed was comfortable. Bathroom was clean and came with an electronic bidet. The hotel is also centrally located — just a short walk from Xinjiekou Station. Would stay again!
- Tk (10/5): - The hotel change me to a quiet room. The room is clean and big. Thank you.
- SY (2/5): - Too noisy to sleep. We have requested for a quiet room. However, they overlooked. This is the most basic for any hotel. The room is small for the fee you paid.
- Tang (10/5): - Second stay in the hotel. Everything within expectations. Good work.
- Tang (10/5): - Quick check in. Nice cosy room and bed. Friendly staff and hotel provides temporary luggage storage. Hotel is near to subway station line 1 & 2 within walking limits of 10 minutes. Many good food options around the hotel.
- Lynda (10/5): Excellent hotel, great location, wonderful staff - This is a great hotel in a great location. Check in staff where very helpful, friendly and very efficient. Their level of English was very high. We really appreciated the upgrade. Would definitely recommend this hotel and would stay here again.
- Verified traveler (8/5): Excellent location, reception and concierge - The hotel’s air conditioning system provides fresh air service during our stay which perplexed us as the room’s temperature was between 28-33 degree (Celsius) each time we got in the room; it was so stuffy that we had to request for air cooler machine and opened the window! While the reception services were excellent, the hotel restaurant where we had our buffet dinner was just the opposite. The waiter and waitress walked past our table 3 times without clearing the used plates. We had a small steamboat on our table and when I requested it to be removed, the waiter just came and removed the candles section leaving the steamboat stand and dirty utensils on our table ! The restaurant was not busy at all! The captain was on his hand phone..... It’s really not worth paying 99 yuan per pax for that kind of dinner n service. That probably explained why the restaurant had less than 8 tables of customers that night ?
- Meredith (10/5): - The service was excellent and they spoke English.
- John (10/5): Overnight Stay - Everyone at the hotel between check in and check out was very friendly and accommodating. As we had to leave early, before their continental breakfast is normally served the staff had put it in to go bags for us. They also called our prearranged taxi for us back to the airport.
- Verified traveler (8/5): - Good modern equipment in the hotel and room. Location is is good with may shopping and eateries. Can keep a basket below sink to throw used towels.
- wilson (8/5): - Direction to Hotel from airport. Take train S1 to Railway South Station. Fare is only RMB7. Change to Line1 at South Railway Station to Xinjiakuo Station. Make a 10-15min walk to exit 14 and once on road surface look opposite should see Novotel. Novotel is very middle of shopping mall, therefore shopping and places to eat. Check-In counter is very efficient and staffs are very friendly. Everything you would expect from an international hotel branch. One minor issue is TV remote control was not function properly. It only worked if it was hold near to the TV . And in the morning it get a little noisy as it face the main road. Other than that i would recommend staying in Novotel.
- yehadut (10/5): - Great location in the middle of everything right by the subway, nice room, clean and comfortable with a large shower. No complaints.
- Verified traveler (10/5): - This is kind of hotel where I would like to come back next time.
- Verified traveler (10/5): - Overall very very good Traffic in, out of and around the hotel was a bit heavy, especially in cold wet days
- Yvonne (10/5): - With our family of 3, we had 2 rooms for 2 nights. The rooms were clean and comfortable. The staff were polite and the breakfast was wonderful. The hotel was located at a very convenient location - in the middle of a vibrant downtown, right across from a shopping mall, a metro entrance and a taxi stand. I'll stay at this hotel again next time in Nanjing.
- William (10/5): Nice stay at the heart of the city - Had a nice stay at this centrally located hotel It is near the metro, with many things to do nearby. Had a nice view of a busy street, where it was nice to see all the activity, especially at night. The room is among the best you can get in China, with all the amenities you would want.
- Xu (8/5): - Very nice location, cleanliness could be better
- Helen (10/5): - An absolutely excellent hotel, would recommend it, very clean and comfortable and centrally located
- S (6/5): - At first glance, everything looked to be about a four star hotel but upon closer inspection, the marble entryway to the room had not been mopped for awhile, the shower door had not been maintained so that water puddled after every shower, and a towel was found to have residual human waste even though it was presumably washed. A good aspect is that the hotel had English speaking staff.
- Nancy (8/5): Conveniently located; sizable room; helpful staff - Novotel Central is a few minutes away from Xinjiekou Metro Station (exit 14). There are numerous shopping malls as well as a few department stores in the area, which offer great shopping and a huge selection of restaurants. Be aware that the final stop of Wanda Plaza by Airport Shuttle Line 2 is not the Wanda Plaza opposite this hotel - apparently there are four Wanda Plazas in Nanjing. Hotel reception staff were very helpful, especially when we needed to pre-book a visit to Sun Yatsen Mausoleum (中山陵) (entrance to the mausoleum area requires pre-registration and for online registration a local mobile number is needed, which we didn't have). The hotel room was sizable with comfy beds; the hotel also offers a selection of pillows to suit different preferences. Bathroom was a bit odd - it was one of those "modern designs" whereby the shower cubicle and the beds were separated by a glass wall. There is a blind for privacy but it is located on the bedroom side of the glass wall. One thing that the hotel could consider improving on would be to expand the limited international TV channels currently available. On balance, this is a great hotel for sightseeing (a few metro stops from key tourist sights), shopping, and food. Will definitely stay in this hotel again if I was to make another visit to Nanjing.
- Jian (10/5): Nice hotel to stay for business and for family - Hotel is very clean and located right in the commercial center, close to subway stations, transportation is also convenient by taking taxi. Especially the breakfast is impressive.
- Verified traveler (8/5): Great hotel option in the heart of Nanjing - Great hotel in Nanjing. Service is excellent, and the property is nice. Fantastic location. Highly recommended. My only suggestion for them would be to vary the breakfast buffet options a little more. I was there for 4 night and the breakfast was exactly the same items everyday. Gets a bit monotonous after a week.
- UJ (10/5): Thumbs up! - The use of glass in my 9th floor room made it feel spacious. I like the fair-trade soaps. Maid service was good. Convenience stores and restaurants are an easy walk away. On the downside, the carpet was stained, and the bed gave me backaches. I would stay here again despite that.
- Kunal (8/5): Staff is great & good breakfast !! - I must say, all thr staff was very helpful & service minded. They upgraded my room, arranged vegetarian food in the breakfast, helped to book my train tickets & arrange the taxi in mins. All above is what expected Accor groups, thanks !!
- Verified traveler (8/5): - Good location and everything is around. Room is very clean. Staff is very friendly and quick response when needed. The interesting thing is one side of the shower room is glass facing bed which can be blinded by a drop down curtain. No hooks or racks inside bathroom which are inconvenient to put clothes and towels.
- Stephen (10/5): Nice location. Very central to everything - Staff have been so amazing looking after us. We had to visit the hospital 2x times due to toothache and food allergies, they helped us get there and they even came a long on the trip to be our translators. Staff always rang to check up on us and see how we are doing. This is the best service my family and I have had from a hotel. I would definitely recommend this place to my other friends and family. Thank you Novotel i definitely rate you 5 star 🌟
- David (10/5): - One of the best hotels I've been to in China. The staff were outstanding! From easy check-in to a warm goodbye they were really very good. The room was clean, comfortable and well appointed. Breakfast was included and I wasn't disappointed with the range of food available. The hotel itself is in an excellent location in central Nanjing very near the Xinjiekou metro exit 14. If I return to Nanjing here is where I'll stay for sure.
- Peter (8/5): - Nice hotel, friendly staff.
- Verified traveler (10/5): Great staff, best concierge - Front desk staff was accommodative to help with room requests. Concierge name Mueller was very friendly and helped us get situated in seeing the city, also great work securing sold out train tickets. Would definitely stay again!!!
- Su (10/5): - Closed metro, shopping mall and restaurant. Very good service and friendly staff. We stayed for more than 2 weeks; the day before checkout , gave us a surprising party in the premier lounge. Definitely go back. Thanks to Manager and the entire crew members.
- Frank (8/5): convenient location - It has the 5 star hotels feel yet suitable for your budget. It is in the central area that is easy to get to all popular touring area or shopping
- Verified traveler (8/5): - The room was spacious with big beds and very close to shopping mall and metro station.
- Verified traveler (8/5): - Overall, the service was good. But the cleanness of the room could be better, especially the top of the bed and the above details.
- Verified traveler (8/5): - Excellent hotel, right next to Xinjiekou metro stop and Nanjing CDB, only downsides were wifi which was a little spotty at times and the outside noise - could hear taxis beeping at all times of night! Would stay here again.
- Verified traveler (10/5): Solo Trip - Very decent / clean / reasonable price hotel. Unexpected experience. The hotel is next to a very busy street. 90% rooms are facing that streets. If your room face streets, will be very noisy because all drivers downstairs hitting the horns non stop!! 1 tip : Don't trust the map location. The hotel.com app is using google map which always show wrong location in the app. You need to search using address instead of following the app map direction.
- Verified traveler (8/5): - good location that is convenient for shopping and dining
- Johnny (8/5): Modern, no frills hotel in the heart of Nanjing - The property was built in 2014 and the facilities are well maintained. Location is excellent with plenty of shops and restaurants around and it is right in the heart of commercial and business district. The downside is traffic can be very congested during peak hours. Breakfast and restaurants are catered mainly for Chinese / Asian travelers. The premium suite is good value particularly for couples.
- Scott (8/5): A good hotel in the center of Nanjing - The hotel is located in the central commercial district where the two main subway lines interchange, so remarkably convenient. The room was fairly cramped. The price was good for the location and quality.
- Ming Hwa (10/5): - Location very convenient,easy to move around nearby metro and plenty of good restaurants nearby. Staff friendly and helpful.
- Verified traveler (10/5): - very nice hotel, great service, location is very convenient, close to the metro and malls, lots of restaurants around.
- Bob (10/5): Modern, Clean, Excellent Staff - The hotel is modern and very clean. The staff, especially at the front desk, speak very good English. All of the staff were friendly and welcoming. Our flight into Nanjjing was delayed so we arrived at the hotel at 3:30 AM! The friendly staff greeted us and process us quickly. We were in our room within minutes.
- Verified traveler (10/5): Best value - excellent
- Kevin (10/5): Clean hotel with very good service - Clean room with very comfortable beds and staff were always friendly. Breakfast didn't have many western options but was still nice, just make sure to pre-book it in order to enjoy a discount. Bathroom was spacious and good toiletries are provided. The hotel is also in a very good location, as it only takes 5 minutes to walk to the metro.
- Yan (4/5): Extremely poor service - Poor service, Wasted my time And ruined our stay in Nanjing.
- Verified traveler (10/5): Nice hotel close to metro line - I like the hotel . Staffs nice to us and they were friendly and I will stay here again . I can recommend this hotel to friends .
- glenn (10/5): Quality for a great price - Clean room, the only downside is the breakfast buffet that was subpar. A good selection but all of the hot food was cold.
- Andy (10/5): Very Satisfied - The location cannot be better. The price is very reasonable. The hotel is very clean and the facilities are excellent. I stayed at the top floor (20th floor) and the view is great. The breakfast is delicious; I am surprise to read some negative comments here.
- Maggie (8/5): The hotel is in the CBD near public transport - I were quite satisfied with my three nights stay during my first time visit Nanjing. It's better breakfast is included for tourists.
- Holly (10/5): - Never been disappointed by the service and standards of Novotel. The premier suites are fantastic
- Verified traveler (10/5): - Very nice, very central, with in walking distance to shopping, tourist attractions.
- Verified traveler (10/5): - Excellent customer service during Christmas last year.
- Michael (8/5): Nine days in Nanjing - The hotel is well located in central Nanjing, close to a subway station and within walking distance of some museums. My room was modern and comfortable and the hotel staff were very friendly throughout my stay. My only concern was the slowness of the wi-fi. I stayed in a hotel in Beijing before travelling to Nanjing, in a similar price range, but the wi-fi in the Beijing hotel was much better than at the Novotel.
- Iek I Patricia (8/5): convenient location, friendly staff - We stayed in a premium suite. It was spacious and had a nice view of the shopping area. The staff were all very friendly.
- IRENE (10/5): Excellent location, excellent service - The service was excellent. The airconditioning in our room was not working and they were quick to help us change to another room. We need a box to pack our purchases and they were quick to deliver a box with masking tape and raffia strings to our room. Enjoyed our stay there and would return when we next visit Nanjing.
- Verified traveler (10/5): Nice location - Stayed five nights. Staff at the hotel are helpful.
- Verified traveler (10/5): - Really nice hotel and very easy location. The one thing is that the listing says a 500 Yuan fee for airplane transfer. This is incorrect. It is just a deposit on the room that you get back later. Super nice, good internet, I got upgraded to the premiere floor, so I was very happy :)
- Hoon Hoon Florence (8/5): A pleasant stay in Nanjing - Have a very comfortable time staying at Novetel in Nanjing.
- Verified traveler (10/5): Nice hotel right in the middle of shops and restau - The only complaint I have is the wifi. Too slow. I wish they offer an option to pay for high speed connection and let the slower speed for folks who don't mind
- Verified traveler (10/5): Good Location, Decent Price, Great Hotel - I stayed in this hotel for 3 nights on vacation in Nanjing. One of the best things about this hotel is it's location. Its very close to a subway station and basically in the middle of Nanjing (not too far from most places). A Walmart is right across the street from it as well as a pedestrian street 2-3 min walk away. Also right in front of the hotel (near the closest intersection) in the evening there is good street food. This hotel has a very clean modern feel to it through out the entire hotel. The most of the staff speaks at least some English to get by. The restaurant in the hotel could be better but for its convenience and taste it's good enough for me. The buffet was good; there was a lot to choose from. I feel like people just set the buffet and just left. They were not really on their game keeping things fresh or good looking, but again ... good enough for me. Also the mystery cocktails at the buffet were flat and watered down ... horrible. The cocktails at the bar near the lobby were good, a little over priced but good. Overall there really isn't much I disliked about this hotel.
- Will (10/5): Nanjing Novotel - The hotel was quite elegant, pretty much exactly shown on the picutures. Definitely recommend it. I will surely revisit next time when I am in Nanjing.
- Charles (8/5): Great Location - Very convenience place as compared to last time I visited Nanjing
- JIEYAN (8/5): - It is a very nice hotel in very downtown, of course with very reasonable price! The room is a little small. That's the only one thing I feel pity.
- Qi (10/5): Great hotel - Very nice hotel!
- amd (8/5): The location is in the centee of the city - Very convenient location for a tourist. However, it's a bit too busy even in the night because of the traffic. It is a recommend hotel with cheap price and good quality
- Dale (10/5): Very central and close to underground. - Nice big room, staff were very friendly and helpful. Shower was fantastic. What more do you want.
- Verified traveler (10/5): - Great hotel. only drawback would be the noise from other rooms and the outside
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