Hotel Suites Flamboyanes

Name: Hotel Suites Flamboyanes
Address: Av. Itzaes X Calle 31 No. 266, Col. García Ginerés, Mérida, YUC, 97070, Mérida, MX

Location: Av. Itzaes X Calle 31 No. 266, Col. García Ginerés, Mérida, YUC, 97070, Mérida, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Experience the charm of Hotel Suites Flamboyanes, where colonial elegance meets modern convenience in the heart of Mérida.

Recreational Oasis
Dive into relaxation at our outdoor pool or unwind on the enchanting terrace that offers breathtaking views, perfect for soaking up the sun.

Gourmet Dining
Savor delightful cuisine at our on-site restaurant, serving flavorful meals crafted to please every palate.

Comfort & Style
Retreat to one of our 46 air-conditioned rooms, featuring LED televisions, down comforters, and private baths equipped with luxurious rainfall showerheads—ensuring you feel right at home.

With top-notch amenities and a fantastic location, don't miss your chance to book your stay at Hotel Suites Flamboyanes now!

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Alcohol is not served or permitted at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Pool sun loungers

Rooms Available

Double Room, 2 Double Beds

2 Double Beds
237 sq feet

Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Free bottled water
Sleep - Frette Italian linens, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower/tub combination or rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Down comforter
- Frette Italian sheets
- Rainfall showerhead
- Bedsheets provided
Junior Suite, 1 King Bed

1 King Bed
258 sq feet

Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Free bottled water
Sleep - Frette Italian linens, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Down comforter
- Frette Italian sheets
- Rainfall showerhead
- Bedsheets provided
Double Room, Kitchenette

2 Double Beds
258 sq feet

Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Frette Italian linens, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Stovetop
- Bottle of water
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Down comforter
- Frette Italian sheets
- Rainfall showerhead
- Bedsheets provided
Triple Room

2 Queen Beds and 1 Twin Bed
258 sq feet

Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Free bottled water
Sleep - Frette Italian linens, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Down comforter
- Frette Italian sheets
- Rainfall showerhead
- Bedsheets provided
Deluxe Suite, 1 King Bed

1 King Bed
237 sq feet

Relax - Private hot tub
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Free bottled water
Sleep - Frette Italian linens, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and shower/tub combination or rainfall showerhead
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Down comforter
- Frette Italian sheets
- Rainfall showerhead
- Private spa tub
- Bedsheets provided

Guest Reviews

JOANNA (2/5): - La habitación tenía un mueble sin las patas traseras, el propósito de mi visita era presentar un examen, entonces no podía poner mi lap ahí, pedí que me cambiaran de habitación, había muchos zancudos, no había ni siquiera un vaso, salí a comprar insecticida y después de un rato el cuarto seguía caliente, hable a recepción y el señor de mala manera contestó, fue a la habitación a querer regañarme, no nos cambiaron de cuarto, el baño tiene una fuga de agua que no deja de escucharse, el agua de la regadera muy bien caliente y con buena presión
Socorro (10/5): - Está cerca de la clínica de Mérida, y viajo con frecuencia por cuestiones médicas
Concepcion (2/5): - El clima no funciono, no cuenta con estacionamiento, el personal prepotente
Vanessa Yadira (8/5): - Bonita, el elevador es muy pequeño, tina de baño muy vieja o sin mantenimiento, no me gusto que la regadera estaba arriba de la tina, habia un foco fundido en el area del baño. No tiene restaurante y la alberca no te da ganas de estar en ella.
Adriana (8/5): - Their was what seemed to be a water pump on the next floor that made a noise all day. All day
ernesto (8/5): - Me encanta la decoración. Pero se escucha el.ruido del.pasillo y de los otros cuartos. Los niños corriendo por todo el hotel ya entrada la noche
Karina (2/5): - En una ocasión anterior me había hospedado y si bien no es un hotel nuevo estaba limpio y cómodo. Debido me atrevi a recomendar para un grupo que fuimos en total 6 habitaciones. En una el baño estaba tapado, otra salio un gusano de la regadera 3 de las habitaciones no contaban con agua caliente y para terminar una cucaracha en la mía. A nuestra llegada otro huésped se quejó de lo mismo. Al quejarme en recepción solo me dijeron que no tenían mas habitaciones. Una muy mala experiencia además de la vergüenza que me hicieron pasar con las personas a las que les recomendé el hotel.
mariana (2/5): - Reservé la "mejor habitación" que cuenta con tina de hidromasaje y todo fue bastante malo. Muebles con manchas, colchón viejo y ruidoso, frigobar manchado y viejo. Existe una puerta dentro de la habitación que pone un metro de " no abrir" y esto es porque tiene acceso directo a otra habitación, literalmente escuchas cada respiro de los huéspedes de alado y ellos te escuchan a ti... El baño para nada tiene privacidad (como la habitación en general) pues la ventana da a un corredor donde la gente pasa para ir a sus habitaciones, la dichosa tina la encontré sucia, con pedazos de jabón y CABELLOS! la regadera llena de sarro...(Realice el reporte y no hicieron absolutamente nada). El internet era intermitente, el elevador es viejo y da la sensación de que va a caerse. El peor hospedaje en el que he estado y lo peor es el costo que pagué por esta mala experiencia.
Juan Carlos (6/5): - Fui a un evento en frente del hotel. Excelente la ubicación. Muy bien la relación calidad precio.
William (10/5): - Muy tranquilo
William (10/5): - Tranquilidad
Yareli Del Carmen (4/5): MALA - Baños sucios con mal olor, el aire no enfriaba solo porque habia ventilador la libramos tantito del calor, buros sucios con polvo, deje botellas de agua vacias y cuando regrese ahi seguian, la alberca tiene demaciado cloro me irrito la piel, para lo que me cobraron estuvo pesimo, crei que al ser suites quedaria con buena experiencias pero fue todo lo contrario
Edgar (4/5): - Los muebles y accesorios de la habitación están en mal estado, muy viejos, olor de humedad, una pared inflada, manchas de humedad en la cortina y baño, la puerta de la habitación se mueve con el viento debido a que está muy floja y es incómodo escucharla en la noche, las toallas grises de viejas. El área de la cocina tiene cochambre en la campana y parrilla.
Filiberto Cuitlahuac (6/5): - Muy mal atendido, las personas del front desk siempre de malas y con poca disposición.
Andrea Mishell (10/5): - muy buena
Javier (6/5): Hotel rustico y poco descuidado - Hotel rustico y un poco descuidado los cuartos. Para una noche esta bien, pero mas tiempo pensaria en otra opcion.
Brenda Betsabe (6/5): - El lugar es bonito pero falta fumigar porque salían cucarachas
Leydy (2/5): - La verdad solo pagué estancia por 2 días pero no me quede porque las instalaciones muy inseguras, todo muy cerrado pedí cambio de alguna habitación con algún balcón o ventana grande y se nos negó, nada que ver las habitaciones con las imágenes que están en su página, la cocina de habitación, la alacena ya cayéndose, trastes viejos, oxidados, nada recomendable, la mesa y sillas, ni que decir, en fin no dormí en la habitación ya que ese mismo día me retire, y en recepción ni importarles del huésped si se va y del porque o dar solución, no lo recomiendo, el personal que ni se diga
Oswaldo (10/5): - Buena ubicación, las habitaciones en buenas condiciones. Excelente calidad precio El único tema es la limpieza, tenía una había ración con cocina y todo estaba muy sucio. El horno un asco y los utensilios lo mismo. A pesar de eso, recomiendo rentar una habitación si vale la pena por el precio.
José F (8/5): - Estuve una semana y no limpian la habitación solo visten la cama claro que ni bote de basura habita lleve una bolsa de basura
milena (10/5): - .
Oscar (8/5): bien - Muy bien solo que uno de los colchones ya no servia por todo lo de mas muy bien
Christian (6/5): - Pour le prix, c’est très correct. L’avantage principal était de pouvoir disposer d’une petite cuisine et d’une salle à manger. Contrairement à l’annonce, le restaurant n’existe plus, et l’ascenseur était en panne. Bonnes connections avec le centre-ville via le transport public. Peu de services dans l’environnement immédiat.
Castro (6/5): - Buena pero falta renovar actualizar más las habitaciones
MARICRUZ (10/5): Muy bueno, - Todo muy bien
Janneth (8/5): - Sólo el diseño de la ducha no es cómodo para adultos.
Jorge (6/5): - No servía el calefactor, tenía comegen la madera de la habitación y olía a polvo el aire acondicionado, falta mantenimiento
Pedro Aarón (8/5): - Me gusto Solo faltaron algunas cosas Pero todo bien
ABRAHAM ANTONIO TALANGO (4/5): - Es un hotel grande. Pero ya está muy viejo. Hay mucha humedad en las habitaciones. La cama que nos tocó en nuestra estancia se sentían los resortes. Y se desató una alergia de tanta humedad. No hay elevador y las escaleras son largas para ir cargando tu equipaje ya que no hay servicio de bellboy
ANGEL (10/5): - Ok
Rocio (2/5): - Personal que labora nefasto para atender, la habitación con olores fuertes y desagradables, la tina solo el personal del hotel saben cómo funciona, la puerta de baño no servia, mencionaron que mandarían al de mantenimiento y mencionó que los arreglos del hotel van en orden y aún no le correspondía a la habitación que nos toco, ni por que nos hospedamos en la suite delux (la master), no cumple para nada con las especificaciones en la publicación ya que menciona tantas cosas que no vienen al hospedarte, la televisión está sobre el tocador, cubriendo el espejo sin permitir ocupar ese espacio, son muchas escaleras y no funciona el elevador, el personal no hace ni el más mínimo intento por solucionar la incomodidad, jamás volvería a reservar de nuevo ese hotel, tampoco lo recomiendo
victor (2/5): - Hay que remodelar el hotel esta muy viej
Dulce (6/5): - Solo hay 4 cajones para estacionarse, están al frente del hotel, si llegas y estan ocupados esos cajones te tienes que estacionar em la calle, a un costado del hotel.
Krn (2/5): - Me dieron el tercer piso, el elevador no funcionaba “según” mi abuela tiene 81 años y tuvo que subir y bajar escaleras, la habitación que le tocó a mi hermano, cuando se bañaron tenía una cascada en una de las camas, la habitación que le toca a mi hermana, el aire acondicionado no funciona con control solo subir y bajar un suitch, tuvieron frío y si lo apagaban morían de calor! No tiene estacionamiento suficiente! Tiene aspecto antiguo y huele a viejo! De suite no tiene nada!
Saira Ibett (2/5): - Horrible no volveria
jrobertojrmx (6/5): - Es la ubicación es excelente el estacionamiento es un problema
Nikolas (6/5): - presentacion inadecuada y aun cuando tenia pagada mi reservacion me cobraron nuevamente y tardaron muchos dias para reembolsar
EDWIN (10/5): - Lo que no me agrada es que no hay un buen estacionamiento para autos
analilia (8/5): - El hotel esta en buenas condiciones no es apto para personas mayores de edad Como es epoca de lluvia en la habitación habia mosco Y toco una familia muy escabdalosa Lo recomiendo si, pero con estas advertencias no hay restaurant y no lp veo apto para personas mayores
Donneil (2/5): - Moldy and dirty
Socorro (10/5): - Me hospedo ahí por la cercanía con la Clínica de Mérida, así mismo está en una avenida principal, es muy fácil de ubicar y llegar al hotel. Los recepcionistas muy amables
Hugo (8/5): - Para el precio está perfecto. Solo dormimos ahí pero tranquilo y excelente atención del personal
Juan Pablo (2/5): - En mi vida vuelvo a esta pocilga. Las personas que estaban atendiendo son un par de imbeciles. Si no les gusta su trabajo que renuncien pero que no se desquiten con los clientes. Unos modos que ni en su casa se atreverían a tratar así a alguien. Opté por mejor irme a otro lugar. Y no tener que seguir lidiando con esos dos tipos.
Carlos (8/5): - Los muebles requieren mantenimiento.
Teresita Margarita (4/5): - Stained old towels for use in bathroom. No drinking water facilities not even on sale. No personel to direct in passage ways to find bedroom. No telephone communication with Reception in case of emergency or otherwise. Dangeros old fashioned elevator service. It seemed the room was out of use. My reservation was made one week in advance.
George (10/5): - Nice big room , friendly staff
Christopher (10/5): - Buena atención
Maritza Irlanda (2/5): - Pésimo servicio, la habitación olía a polvo, en mal estado le hace falta mucho mantenimiento… no había agua caliente y el aire acondicionado se descompuso, tiraba hielos y tronaba… no lo recomiendo
EDWIN (8/5): - El estacionamiento es muy pequeño
Itzia (8/5): - Podrían cuidar poquito más los acabados de las habitaciones como el aire acondicionado o limpiar más dentro de los cajones y closets, pero en general es muy espaciosa, todo funciona bastante bien, está muy cerca de las paradas del va y ven, el trato de la gente es muy bueno y tiene todo lo necesario para un ahran estancia.
Jose Alejandro (2/5): Sra de recepción sin criterio de atención a client - Al llegar el joven de recepción muy amable nos atendió y asigno una habitación y acaba uno de llegar de viaje y solo se fija uno en las camas y hasta ahí muy bien, en general la habitación muy bonita, pero baño muy incómodo con una tina y una regadera que me llega a la altura de la barbilla de la cara osea para bañar tengo que hacer contorsionismo y mi hermano adulto mayor con baston ni pudo entrar a bañarse. Le pedí cambio de habitación y me dijo que el cambio podría hacerse para la segunda noche y baje a la mañana siguiente a solicitar dicho cambio con la señora del turno matutino y según si me haría el cambio y le expliqué las razones, me dice que si se puede hacer a las 12, salgo a desayunar me entretienen con el cobro de cuenta y llegó al hotel 1230 y la señora ya no quiso hacer el cambio de habitación por su capricho argumentando tonterías que si el sistema ya no lo podía hacer y que si las cámaristas ya habían terminado etc, subo a hablar con la camarista y me dice ella no tener ningun problema y la de la recepción se plantó en su soberbia y no me hizo cambio. Ocasionó las peores vacaciones para mí familia pues mi hermano no Se pudo bañar y yo haciendo malabares para bañarme por la necedad de esta señora
Leonel (10/5): - None
Gustavo (8/5): - No tenía agua caliente No servía el ventilador La luz del baño no servía El aire acondicionado hacia ruido No proporcionan botellas de agua No servía el elevador
Peter (6/5): - I liked that itvwas centrally located, clean and safe, spanisg design and decore was nice however rooms where outdated, no restaurant or room service, parking is tight, needs more but pricecwas resonable. The money exchangecrate atvthis hotel is terrable.
Herman (10/5): - Good service
leslie (8/5): - There was no restaurant or bar as seen in the promo'n and very few of staff could speak any english
Liliana (2/5): - El cuarto estaba súper sucio, los muebles viejos , el baño con mucho moho Nada recomendable
Elizeo (6/5): - Nice staff and service. The hotel needs some updates, the toilet tkes forever to flush and somethings in the room are outdated.
Manuel (4/5): - I always book hotels that have swimming pools restaurants and bars , This hotel had the restaurant and the bar close they told me that it was under repair but there’s no signs of anybody repairing it it was just closed
Leonardo (2/5): - Building is not well maintained, mold on walls , dirty, not water in the morning, staff was not helpful ad friendly.
Francisco (10/5): Great Location - It was great and great location.
Alicia (8/5): - El único problema que nos tocaron otros inquilinos que hacían mucho ruido y tuve que llamar a recepción, porque era casi media noche y no podía dormir.
Maria E. (8/5): - the air condition was too cold and I couldn't adjust the thermostat. and the hotel have a strong smell. and is not close to the centro. I like the decoration but need maintenance. thank you
Yannet (4/5): Not good for family o to feel comfortable - No run water in the shower and the sink also too much noise. Also the tv disnt work
Oscar (4/5): - The staff was friendly, but did not speak English. The AC was only on or off - no temperature control. The bathroom and vanity 'felt' dirty and stained. Just didn't feel and look like a clean place. The worst was the abundance of hair on the bed sheets.
Verified traveler (2/5): - We requested a non smoking room and they allocated a smoking room. After complaining we were moved to another room, this time it has a really mouldy bathroom. We asked for a clean room again and were told that there weren’t any more available. It also claims to be near the centre. It is not. We complained to Expedia and they moved us to a better hotel immediately. After a few days Expedia advises that they would refund our money.
Verified traveler (6/5): - Las habitaciones necesitan más limpieza. Muy retirado del centro no hay lugares cerca para comer
Verified traveler (8/5): - Poco estacioamiento e intalaciones con poco mantenimiento
Verified traveler (10/5): - Very nice place to Stay , friendly staff, celan and cozzy
Verified traveler (2/5): - This Hotel did not honor my confirmed booking that has been charged on my credit card! They claimed they did not have our reservation and did not work with Travelocity! They also said they had no rooms available so we were left stranded on a Friday evening. I am a mother and disabled veteran and had travelled far to Merida on two auto-buses with my two children. We were left stranded! Later, after great stress and anxiety of trying to find a room available last minute in the city and finding none available... I had to pay for a very expensive taxi home to the beach and leave Merida all together. This was a disgraceful experience and I feel swindled and robbed.
Verified traveler (8/5): - Great staff. Orbitz has poor description of property. Was given the wrong room the first 2 nights
Jose (6/5): - Overwleming smell of mold throughout hotel and room. No traffic noise but extremely noisy ventilators/extractors on & off 24 hrs. Located in industrial area. Not many places to go to eat without a car. Reception desk very helpful and friendly. Amenities good, but no free coffee in lobby. Management changes often
Verified traveler (8/5): - Cutomers friendliness... was good , The AC unit was to noisy and leak water
Diane (6/5): - Air conditioner was directly above bed so I couldn't use it all night without getting a sore throat. Ceiling fan did not work. Was told by the staff it was just for decorative purposes as were all the ceiling fans. They brought me a floor fan and said I could change rooms the next day. The next day, a different person told me there were no other rooms. Then they said I could change that night. Well, they never changed my room. Elevator waa broken. Maybe it was decorative, too! Staff was friendly but not helpful with planning trips and giving information. Hotel was not in the center of town as stated. It was a long walk through iffy neighborhoods. The room was spacious but the bed had a 1 x 6 above the mattress that made sleeping difficult.
Lis (6/5): - Pictures are not current or accurate. Was disappointed when I arrived. Also, little to no parking.
Adriana (6/5): It needs a lot of improvements. - It could be great if they invest and renew. They have very spacious suites and great location.
Robert (4/5): If you have a choice... - If you have a choice between a park bench and this hotel, choose the park bench: at least you'll know what you're getting. I reserved a kitchenette only to find that just one burner on the stove top worked, with one spaghetti noodle type pot for everything. No coffee maker, no wash or dry cloths, sink never cleaned, no dinner plate, no scissors, no in-room Wi-Fi, unadjustable fridge, so everything froze in it, limited hot water, very, very far from the centre, so that unless you have a car or can figure out the bus routes, you're better off booking further downtown. Room cleaning was kind of hit or miss. Hotels.com should maybe reconsider this option. My room with a kitchenette did not correspond to anything like I saw in the picture.
Sadiqa (8/5): Good and clean. Very spacious. - Had a good exprience overall. It was very clean. The only concern was the water bottles were not enough (small size) so we had to buy. Very spacious room.
Verified traveler (6/5): - Children were disturbing other guests, knocking on doors randomly. Could not give us better towels for swimming. Breakfast wasn't included even when the site said it was and there was no menu to choose from. They chose what they would serve per day .
David (2/5): Down town hotel - We were able to over look the fact that our AC , bed and mold in our room was bad. What really ruined our 5 nights there was the room cleanliness. There was human waste on restroom walls and I could not get a different room or get my money back. They finally moved us the las day
Verified traveler (8/5): - Loved the hotel in general but took 3 days for them to change my room because I specifically needed wifi and they kept giving me excuses for it not to be working properly. The beds in this first room were old and not comfortable, also refrigerators are mentioned as a service they offer but it seems it's only in the suites... Once I changed rooms on the 2nd floor, all went smoothly, internet, beds, service so I would go back but to my last room ;) An elevator would be nice.
David (4/5): Do not stay! - Would not recommend this hotel. The beds are extremely uncomfortable, they give you rags (literally) for towels, the shower would not drain, and there is nothing much to see in Merida that cannot be done in one day. The photos of the hotel sucked me on but once in the room it is NOTHING like the photos.
Molly (6/5): It was OK but it was not the same room - It did not contain what was offered on the site and it was stink.
Verified traveler (8/5): Clean and comfortable - Nice clean room. Pool was clean. Don't ask to check in early.
Daniel (4/5): Not so cheap hotel considering its conditions - Misrepresented hotel by its advertised photographs. But worse was for them not being able to give me a room with its amenities fully functioning. In particular the Kitchenette not having cold water, and dirty utensils. Bathroom with tub curtain falling apart and towels so little as the ones used to put on floor for exiting the tub. Pool area was being painted and pool water was not inviting.
Cece (4/5): Beware of Mold - Our room smelt like mold so much so that I broke out and my aunt began to wheeze and have breathing troubles, staff did not change is to another to until 3am, time when my aunt was also told "you should have told us you had allergies or asthma" (she doesn't have asthma & they should have know better) needless to say the staff is not very polite and we were unsatisfied. They also promote safe hotel parking (it's but 4 spaces front of the hotel.)
Verified traveler (2/5): Would not stay there - Checked-in and paid for 7 days, saw the room, checked-out - Room was misrepresented as advertised - No jacuzzi - and it was run down and filthy. When I checked-out they wouldn't cancel my Credit Card charge and I'm still fighting to get my money back. They want to give me a cash refund at a much reduced amount and loss even though I did not stay there, which is against Expedia's written room refund policy.
Verified traveler (8/5): Pleasant place to stay on a budget - This building is very beautiful but older so there were no 3-prong outlets in my room and therefore I could not charge my laptop once the battery ran out of power. The rooms have little furniture (a four-legged table, and a nightstand between the two beds were all we got in both rooms so there wasn't a lot of space to put things - a dresser in the room would have been nice. You can walk to KFC, Burger King, Subway, and other local eateries and the Centro (downtown) is a short ride/drive away. They offer free parking but really only have four stalls on the property so parking is actually on the streets (but the neighborhood seems safe). For short stays I guess I would stay here again but for longer stays they need to address the electrical outlets and storage space issue.
Philip (10/5): A nice Mexican feel to the hotel - I received a warm and cheerful welcome from the reception staff and was personally shown to my room by the hotel manage on duty. My room was spacious, comfortable and well decorated. I enjoyed a couple of relaxing, cool swims in the pool which is located in a private internal courtyard. I found this hotel relaxing and comfortable and would E commend it to other travellers, especially those travelling on a budget.
Remigio (8/5): - great........is all that i can said........was great
Miguel (8/5): Nice hotel close to downtown - Very nice hotel Close to mayor touristic places Very accessible Just need a bigger parking lot
Johny (10/5): Great hotel in Merida - Great place to stay, well located and close to downtown Merida. Quiet place at night and very comfortable rooms.
Kenneth (8/5): - Lovely colonial city , not to far from Mayan ruins
Kenneth (10/5): - Value for money spotlessly clean. Great breakfast and. the best shower in Mexico. Nice pool too . Location is not the best but taxis are cheap and always available.
Charlie (10/5): Good value away from the central chaos - The hotel is a 15 or 20 minute walk from the central square or a 35 pesos taxi ride. Not much in the way of restaurants nearby but otherwise a very nice stay - friendly staff and unlimited purified water. A decent breakfast is available for 75 pesos. Overall very good value for the money
Verified traveler (6/5): - Poor location, a little out of the way from the historic district. Somewhat of an odor in the lobby. Otherwise, it was a fine hotel.
simon (6/5): Nice hotel far from city - The hotel itself is agreeable, clean rooms, friendly staff, some eateries closeby i.e Subway, KFC etc. and a good tacorilla on opposite side, BUT... it is quite far from the center meaning catching taxis or local bus ( good fun), and my main complaint is the thiness of the comunicating walls. I was woken up by a family with a young child playing in the corridor outside my room at midnight, and know the whole life story plus bathroom habits of the two lads who arrived at 01.00. Not my most relaxing experience in an hotel. Oh don't waste your money on the breakfast either
Stafford (8/5): Hangin' in Merida - Fairly noisy road but lots of services nearby. The breakfast was nothing to write home about but otherwise a very good value.
Edward (8/5): - came late and slpt in next day. Pool outside door. Brkfst good
Philip (10/5): Close to everything we wanted. - It was the perfect place for our taste. We like authentic Mexico, this was it. Not much English spoken and not perfect.