Paloma Cruise
Location: Halong International Cruise Port, No. 9 H? Long street, Bai Chay ward, Ha Long, Quang Ninh, VN-13, Ha Long, VN
Star Rating: 3 Stars
Property Type: Cruises
About this Property
Spa and Wellness - Relax and unwind with massages, body treatments, and facials.
Convenient Amenities - Enjoy complimentary wireless internet, concierge services, and wedding services.
Delicious Dining Options - Dine at the on-site restaurant with bar/lounge or take advantage of 24-hour room service.
A stay at Paloma Cruise places you in the heart of Ha Long, within a 5-minute drive of Long Tien Pagoda and Nha Tho Hon Gai Temple. Experience luxury and serenity with us.
Important Information
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 11:00 AM - 12:00 PM
Check-out: 10:00 AM
Instructions: This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This cruise ship's itinerary includes the following: Arrive at Halong International Port, Halong City, Quang Ninh by noon for embarkation. During a Vietnamese lunch, sail to South East Halong Bay, pass Hon Gai, Cam Pha, Oan Lagoon, Monster Head and Teapoit islets. Visit Thien Canh Son cave for Halong Bay views from a 100-stair climb, then return to the boat for swimming, sunbathing, and a sunset party. End the day with dinner and evening activities aboard the ship. Day 2: After Tai Chi on the sundeck and a light breakfast, explore Vung Vieng Village and Pearl Farm. After check-out, lunch is served as the ship returns to Hon Gai Harbor by 11:45 AM. Shuttle bus services transport guests to Hanoi by 4:30 PM. Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter or Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:30 AM and 8 AM, at USD 30 per passenger. Following the cruise, a van will transport guests back to Hanoi.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Front entrance ramp
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Outdoor furniture
- Television in common areas
- Library
- Free breakfast
- Safe-deposit box at front desk
- Meeting rooms
- Wedding services
- Tours/ticket assistance
- Free wired internet
- Area shuttle (surcharge)
- Rowing or canoeing on site
- Airport transportation - pickup (surcharge)
- Cave exploring/spelunking nearby
- Free breakfast (local cuisine)
- Couples/private dining
- Banquet hall
- Fully fenced
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Paloma Suite
1 Queen Bed
269-sq-foot room with ocean views
Layout - Bedroom
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and highchair
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Rainfall showerhead
- Hydromassage showerhead
- Separate bedroom
- Highchair
- Soap
- Local maps
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Cabin, 1 Queen Bed, Ocean View
1 Queen Bed
194-sq-foot room with ocean views
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and highchair
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Rainfall showerhead
- Hydromassage showerhead
- Separate bedroom
- Highchair
- Soap
- Local maps
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Cabin, 2 Twin Beds, Ocean View
2 Twin Beds
215-sq-foot room with ocean views
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and highchair
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Rainfall showerhead
- Hydromassage showerhead
- Separate bedroom
- Highchair
- Soap
- Local maps
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Cabin, 2 Twin Beds, Ocean View
2 Twin Beds
194-sq-foot room with ocean views
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and highchair
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Rainfall showerhead
- Hydromassage showerhead
- Separate bedroom
- Highchair
- Soap
- Local maps
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Cabin, 1 Queen Bed, Ocean View
1 Queen Bed
194-sq-foot room with ocean views
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and highchair
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Rainfall showerhead
- Hydromassage showerhead
- Separate bedroom
- Highchair
- Soap
- Local maps
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Executive Suite
1 Queen Bed and 1 Twin Bed
323-sq-foot room, balcony with ocean views
Layout - Bedroom
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and highchair
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Rainfall showerhead
- Hydromassage showerhead
- Separate bedroom
- Highchair
- Soap
- Local maps
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Wade (10/5): Great staff, nice boat. - The staff was amazing. They were there for our every need! Mr. Morning was great!
- Matthew (10/5): Terrific Luxury Cruise on Halong Bay - Awesome luxury cruise on Halong Bay. Everything was perfect. The Paloma Suite was definitely worth it, with the spacious balcony at the front of the boat. The food was good, itinerary was fun, crew was friendly. The WiFi was no bueno, so that was only downside if you need it. We stayed 1 night/2day, could easily have stayed an extra night for 2 total.
- Verified traveler (10/5): - We had an incredible stay with Paloma. The on board manager and staff were lovely. We loved the activities. We’re not usually the cruisin’ type so this was the fanciest place we stayed overnight. I really could have gone for two days if I had the time and the money. My only gripe was that all the drinks were in American dollars so I had to do a mental conversion twice in my head before paying. Minor i suppose but the cruise is really geared towards American tourists. Halong Bay is a must see and Paloma really made it lovely cruising to the quieter areas. Thanks so much to all the crew!
- Verified traveler (8/5): Highly recommend this cruise. - We enjoyed our stay overnight in Paloma cruise. Our tour guide is very organised and responsible. All other staff in the cruise are very nice and friendly. The view of Halong Bay was so amazing, we really hope that we can stay one more night.
- alan (8/5): Great value with friendly staff - Great value for money one night cruise. Lots of activities squeezed in by the extremely hard working staff....top marks guys.
Food was great and drinks decently priced.
The cruising part was a bit short. Everything was very orchestrated and all the boats done the same thing. Cruised there.... anchored up...
Cruised back.
All in all.... very enjoyable but too far to travel from Hanoi for a one night cruise.
- Verified traveler (8/5): - Friendly very helpful staff. Organized tour. Good food. Hassle free boarding, disembarking. Cleanliness could be better, renovation needed.
- Verified traveler (10/5): - We booked the 2 night cruise. It was excellent, lots of fun, packed with activities and excursions into the beautiful surroundings. The staff was super friendly and helpful. The boat and cabins were really nice.
- Verified traveler (10/5): - Very friendly and proactive crew members. Activities onboard are interesting and yet not overloading, just nice. Food is good too.
Keep up the good work
- Jessica (10/5): Great food great boat and great staff 5* - It was an amazing experience from pick up to food to activities to the staff everything was exceptional. They even presented us with flowers and a cake for our anniversary. They had also over booked our stay so had to cancel us but offered a new date with upgrade to the hunnymoon suite which was amazing.
- Bong Hang (10/5): Amazing cruise - The service is amazing. Activities are fun. Worth for the money.
- Verified traveler (8/5): Nice Stay - Smooth pickup and check-in process. The guide and staff on-board are all wonderful.
The driver arranged to send us back to Old Quarter was abit reckless and was horning quite abit during the drive.
- John Kristian (10/5): Amazing - It was amazing!! Very nice and friendly crew, and amazing food!!
- Verified traveler (10/5): Nice cruise on Halong Bay - A pleasure trip and feel good on the itinerary. The staff is polite and honest.
- deggsie (10/5): Deggsie - Fantastic Family cruise for us. 3days/2nights highly recommended if you want to swim in the balmy waters of Halong Bay on day 2. Food was exceptional and more than expected. Activities were great for the family but be aware you transfer to a different smaller boat for day 2 activities - bring cash to cover any drinks you have to avoid any embarrassment, something I completely overlooked. Only real mark down if any is the marked difference in drink prices in comparison to anywhere else in Vietnam not included in the cruise. Other than that an excellent boat with a great crew! Thanks Paloma!
- Yvane (10/5): Fantastic experience - Booking in took a while and the room was very hot, Very high step on to transfer boat but after this everything improved greatly and was absolutely fantastic. Lots of wonderful food and plenty activities which you could choose to do if you wished. Staff were amazing and the boat and scenery superb
- EDMUND (10/5): Paloma cruise on Halong Bay - Really enjoyed our overnight cruise with Paloma. Food was very good and service was excellent. Only complaint was drive back to Hanoi. Used there van service and had 11 people in van, 7 of them a family with 4 small children. Made for a long 4 hour ride back.
- Roger (8/5): Pleasant well organized cruise - The cruise itself was well organized and was as described in the literature. Halong bay is so impressive a small cruise ship cabin for one night is no problem
- Tan (8/5): Good Service and friendly staff. - Wifi was not working. Staff was friendly and engaging with passengers. Food served was appropriate and of good quality.
- Jian (8/5): Good service with a reasonable staff-guest ratio - Booked a 1 night stay on Paloma cruise. Transport picked us up at our hotel at the agreed timing (2 way transport USD 25 per pax) and we were warmly welcomed by the guide. It is a long 3 plus hour ride and we are glad to have WIFI service available on the go provided by the bus.
The cruise is overall cosy and service is great. Food provided on board was delicious but drinks were a little expensive (which I guess would be the same on all other cruises). We had a great stay overall.
If given a choice of kayak vs bumboat, choose the latter as you will get to enjoy the scenary. We went on kayak and was busy paddling, plus bringing a camera along was not recommended (as we will get wet) and hence quite a disappointment.
- Verified traveler (8/5): Nice cruise well organized and wonderful staff - We had a great time. The boat is nice and the rooms and bed were comfortable.
Photos