Stay Jaffa Jerusalem
Location: 37 Yaffo St., Jerusalem, 9422113, Jerusalem, IL
Star Rating: 8.6 Stars
Property Type: Apartments
About this Property
Discover a home away from home at Stay Jaffa Jerusalem, an inviting smoke-free apartment nestled in the heart of the city, just steps from iconic landmarks.
Generous Space and Comfort
With 20 air-conditioned rooms equipped with kitchens featuring refrigerators and stovetops, you'll find everything you need for a relaxing stay. Enjoy the convenience of complimentary microwaves and electric kettles for an effortless experience.
Entertaining Amenities
Each room includes a 32-inch LCD television with cable programming, allowing you to unwind with your favorite shows after a day of exploration.
Prime Location
Centrally located, you're just a minute from Zion Square and a picturesque 10-minute stroll to bustling Machane Yehuda Market. Rich history and vibrant culture await just outside your door.
Don’t miss the chance to experience the charm and convenience of Stay Jaffa Jerusalem—book your stay today!
Important Information
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Free WiFi
- Elevator
- Smoke-free property
- Parking (limited spaces)
- Offsite parking discounted rates available
Rooms Available
-
Comfort Apartment, 2 Bedrooms, Balcony
2 Queen Beds
592-sq-foot soundproofed room, balcony/patio with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, iron/ironing board, and window screens; cribs (free) available on request
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- Balcony or patio
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Apartment, 1 Bedroom, Balcony
1 Queen Bed and 1 Double Bed
484-sq-foot soundproofed room, balcony with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Laptop workspace, iron/ironing board, and window screens; cribs (free) available on request
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Jaffa 35 Designer One-Bedroom Apartment with Balcony
1 Queen Bed and 1 Double Sofa Bed
484.00-sq-foot soundproofed room, balcony/patio with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Washing machine, iron/ironing board, and window screens
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Noise-free guestrooms cannot be guaranteed
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- Balcony or patio
- No cribs (infant beds)
- Separate bedroom
- Noise-free rooms not guaranteed
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Apartment, 1 Bedroom, Balcony
1 Queen Bed and 1 Double Sofa Bed
484-sq-foot soundproofed room, balcony/patio with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Washer/dryer, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Noise-free guestrooms cannot be guaranteed
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- Balcony or patio
- No cribs (infant beds)
- Separate bedroom
- Noise-free rooms not guaranteed
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Apartment, 1 Bedroom
1 Double Bed OR 1 Double Sofa Bed
484-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Washer/dryer, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Apartment, 1 Double Bed, City View
1 Double Bed
237-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Iron/ironing board, window screens, and laundry detergent
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Free WiFi
- Rainfall showerhead
- Weekly housekeeping provided
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Verified traveler (8/5): - The property could be taken care of a bit better but good over all
- Harold (6/5): Not as pictures, by far! Unclean - The property looks so different to the pictures. The apartment wasn't clean and even the dishes were dirty! We had to clean them. Despite there's a kitchen available we didn't even have a pot to cook!!
- Avery (8/5): - After reading all the reviews on this property, I decided to take a chance. Overall, everyone wrote it was a great value, great location etc. All of this is completely true. The 1 BR was very large, had a full kitchen, missing just a few supplies, which the office remedied and was fairly clean. And a working Washer/Dryer. So, all reviews were accurate. The office staff - Mike especially was very amenable in person and did everything they could to help. The other staff was just as nice. The location was spoken about in the reviews. It is on the lite rail, it is very loud, there are noise all hours. So, there needs to be a balance between what you pay and what you can deal with to be happy with it. We dealt with it, but would stay there again ONLY if I had a room towards the alley, a room without a balcony - not on a street side which is on the rail, would be quieter. So, its a 7/8 out of 10 due to the noise factor only. Ear plugs helped, but nothing could eliminate the ringing of a train horn, the people gathered in the streets and the all around 5:30 a.m till Midnight daily (less shabbat) sounds.
- Irina (4/5): - Hotel's site misleading with description of the apartments. Paid extra to have a balcony with a view, received a no/ partial/ obstructed (2 feet) view balcony. Asked to change, received horrible customer service with no resolution from manager Mike. Even if you get the view of Jaffa street, there are huge trees that are blocking the view. The stair way to inside the apts was dirty and smelled urine. The rooms are spacious, but need up keep, dirty kitchen and bathroom has zero counter space. Very limited paid parking. The ONLY good thing about this place is the location.
- Opher (10/5): - The staff at this hotel were extremely friendly and helpful. They were responsive to questions and had great advice when needed. Be prepared to use WhatsApp as a main communication tool and look at the videos they send to show how to do various things relating to the hotel.
- Shahar (10/5): Great hotel in Nicosia - Great hotel, free self parking available, staff were very nice, clean toom and good location.
- Scott (4/5): - This place was not what we hoped. It’s a basic place to crash in the heart of an active area. Location is great if you are ok with loud noise late into the night (2-3am… except for Friday nights, of course). The place is clean and has a/c but it’s not adjustable and communication from the property is non- existent even after multiple attempts.
- Tibor (8/5): Good location, cleaning awful - Check-in wasn't working so thankfully we found someone who could open the door for is and then we could reach to level one where reception is. The person at the reception was friendly and helpful. The property was superficially cleaned and the linen wasn't clean. Coffee machine wasn't working. We asked for new linen and coffee machine was changed. Location is amazing but very loud as it's full of restaurants and you could hear noise up to 4AM. Wardrobe broken, floor wasn't too clean.
- Mervyn (4/5): Stay at your own risk - We had 5 rooms. Start w the good: the location is great and size of the rooms. They are 1 bedroom apartnents w washer and dryer. The Bad: the showers had mold, some tvs were broken, some air conditioning were broken. When we brought this to their attention nothing was fixed. The man who worked there and was in charge was condescending, dismissive and an outright liar. Basically its all luck. You might get a good room. But if you get a bad room you are screwed and the complaints will be ignored and there will be no recourse. Stay there at your own risk. And dont let the guy at desk fool you. Hes very nice when checking in but rude and dismissive after that.
- Christy (6/5): - The office was hard to communicate with through whatts app. Initially hard to find. Locals really no help. One gentleman did help. Room was impossible to get into. Neighbor was able to help.
- Katherine (10/5): - The location was great with easy access to a great restaurant and the old city. We appreciated the luggage storage and easy communication with what’s app.
- Tomer (8/5): Ok - Great staff
- Leigh (8/5): Breakfast buffet - The breakfast is amazing!
- Levon (4/5): - Location was great. Everything else needs major improvement. Cleanliness, customer service, etc.
- Joshua (2/5): - Prepaid for my apartment. Arrived at accommodation after a 31 hour journey to be told that my reservation was cancelled. 2 days prior to my arrival the hotel sent me a video directing me to gain access to the reception level. Security code for front door and I completed an on line check-in. Mike the manager was useless and if no help. We were sent to a sister hotel, carried suitcases through the streets of Jerusalem in the cold and rain. We were provided with a room that had no windows or hot water. Thankfully the next morning the staff at reception Yisra, Angelina and Danielle made every effort to find us a room for the remainder of our trip me in Jerusalem. We ended up staying at the Stay Inn hotel. Which has compact yet comfortable rooms. A better alternative than having to find our own hotel as a last minute option. Hotel Management needs to review their senior staff’s behaviour, as Mike was unprofessional and not at all helpful. I will be requesting a partial refund via Expedia on my return from holidays.
- Bryan (2/5): - Dead roach on the wall upon check in. Everything was not clean. It is cheaper than other places but its not a hotel. Keys in the lock box and you never interact with anyone during the entire trip. Some people may like this but this also means no customer service and no one is properly cleaning this place.
- Bryan (4/5): - This place was filthy. There were stains everywhere (e.g. walls, sheets, furniture). The place is situated in a great location but it is not clean and not up to normal standards.
- Juan (8/5): - Nice, comfortable apartment located centrally, in an area full of dining options, and a 10-minute walk away from the Old City. Recommended!
- lara (10/5): - It was a great location. The apartment was nice and clean. The balconey right over Rechov Yaffo was very cool. It was very easy to communicate with management. Everyone was very helpful.
- Stanley (10/5): - Communication excellent via Whatsapp. Ideally situated at the bottom of Ben Yehuda with the light rail minutes away. Excellent kitchen facilities include washing machine and tumble drier. Would stay here again
- J (4/5): Beware tried to charge us for already broken item - They flood you with standard Whats App messages, repeat them, and have no personal touch. Chose the apartment as needed a washing machine. It leaked badly when used. Had nothing to clear up the flood. Called out of office number - no answer - so had to delay our day trip out to wait to see them in reception and they agreed to clear up. Then asked me to come to reception when I was in middle of Jerusalem! They them messaged saying I would be charged 300 NIS - to repair their already broken washing machine, and repair to be after our departure. Told them "no" and they let us use a washing machine in another apartment. Terrible customer service and I would bewary of them trying it on with future bookings. Maybe some would pay! Overall flat was spacious and nice. Kitchen not well equipped. Rough around the edges, broken window latch, wardrobe door damaged and not working. Neighbourhood can be noisy at night.
- Scott (4/5): - The property was ok. The staff was not. Needed services for things that didn't work in the apartment like a/c and a dryer working.
- ezequiel (2/5): - Overly priced, dull, and inconvenient. A terrible stay.
- Rachel (2/5): - The room I booked was supposed to be a nice apartment. The room I got was a tiny hotel room, which was completely different from the photos. There were no windows and the refrigerator was broken. I was only there for 2 nights so decided not to complain, but Im very confused how I could get a room so different from the pictures.
- Amy (10/5): - Great location, and rooms were clean and comfortable. Parking is a short walk away through the pedestrian streets.
- Liron (10/5): Stay Jaffa is a great value and perfect location - Great location, right on Jaffa street, doors that keep the street noise out! Large spacious apartment, so affordable. Staff was warm and welcoming, really sweet and wonderful, not always what you get at hotels in busy cities. Washing machine and laundry detergent in unit. The unit was clean, but not sparkling clean, but still very comfortable. The curtains rod was falling and staff came right away to fix it. Parking is in a safe garage and you don’t need to interact with any garage staff, the camera reads your plate and you go right in. The garage has a gate that closes off the entrance once the garage staff leaves, but your license plate give your access to enter. You will feel you got your moneys worth! Will definitely look for more Stay hotels!
- David (10/5): Clean, central and spacious - Amazing location, very clean and very helpful receptionists.
- Ryan (10/5): - Excellent stay in the perfect location. Staff was always eager to assist with questions.
- Donald (8/5): - The property is very handy to Old Jerusalem and lots of dining and night life. Had a little trouble finding the way in (despite good directions) - our cab driver dropped us in the wrong spot.
- Michael (10/5): Stay Jaffa is the best place to stay in Jerusalem! - Absolutely an amazing experience! The staff, the location and they apartment were fantastic! We stayed for 5 weeks in December and i recently stayed again in March. We have recommended Stay Jaffa to all our family and friends that travel to Israel and will continue to do so.
- paul (10/5): - This is a large appartement, tons of lights, a kitchen, washer, all that you need, 10 minutes walk to the Old jerusalem. a five star stay. (and some friendly staff)
- Verified traveler (6/5): Good hotel for 2 or 3 days. - All our view was against a big wall. We didn't know it before coming.
- TAMIR (2/5): - Shower condition is poor, mold in the walls and shower, replacement mechanism between the shower and the shower is improper, service arrived at an unreasonable time and not as appropriate, the apartment is in poor condition.
- Verified traveler (4/5): Disappointing - the only reason we booked this appartment was for the balcony facing the cityview, but what we got was non describable please see the pic i attached and see if you could see this balcony in any of the pictures shown in hotels.com... this is real cheating
- Verified traveler (8/5): - Great choice for central location, near everything. But the street is a bit loud on in the evenings.
- Richard (10/5): Great choice, modern apartment, central location - Stayed as part of a group of 3 friends in Feb 2020. The location was excellent, right in the middle of Jerusalem and close to a variety of bars and restaurants. The apartment was very modern with everything you could need for a comfortable stay including satellite tv, washing machine, fully equipped kitchen etc. We felt it was excellent value for money compared to other options nearby. We did have a couple of problems with check-in, as there were no clear instructions and when we arrived at reception they were unable to locate our booking. Eventually it was found - it’s unclear whether the issue was with hotels.com or the hotel itself. Luckily an apartment was available for us. The location also meant there was quite a lot of noise in the mornings, but this is to be expected when choosing such a central place to stay. Overall highly recommended.
- Verified traveler (8/5): - Excellent place, good insight communication and help. It’s in the center of everything... which has great advantages but also some disadvantages with noise. But it’s generally a great place to use as a base of exploration.
- Verified traveler (6/5): - The place was great new and clean but we had a problem with the bathtub.the water start flooding i went to reception but they say there is nothing they can do?
- Harry (8/5): - Unlike a hotel, this apartment property gives you more living options such as cooking, large refrigerator and laundry accommodations. Property is centrally located to kotel, Mamila, Ben Yehuda and the shook. Aside from the small seasonal ants, I would stay there in a heartbeat. Location is a little noisy but is definitely quiet on shabbos. With no shabbos elavator, top floors are a difficult climb. Was very reasonable and had a great time. Parking is an issue but not the end of the world.
- Verified traveler (10/5): Highly recommended - Happy to stay there again in my next visit to b jut Jerusalem. Highly recommended. Very convenient location with location cafes and restaurants and other shops.
- Dan (10/5): we had good time - A few minutes walk to Jaffa Gate. On a main street. Can be a little noisy at night. Very friendly staff.
- Jacob (10/5): - Great place to stay, well taken care off. Even washer dryer in unit. Only small issue was noise of street on New Year’s Eve.
- Cindy (8/5): Check the check in location - Check the check in location! Website said to go to a separate location then found out after walking all over that it was at the hotel. Kind of hard to find and enter so check this too. Once inside, comfy and nice with good amenities. A bit noisy at night but earplugs helped and it didn’t last all night.
- Andrey (10/5): Central location, excellent service - Very central location walking distance to both Old Town and Shopping/restraurants. Very friendly and helpful staff. Good value for money. Spacious apartments with well appointed kitchens. Laundry machine in the apartment. Excellent Wi-Fi. English/Hebrew/Russian are spoken by the staff if you need assistance. The only drawback is an immediate consequence of being so central - no parking. I mean, you can find (following an advice from the hotel) a place to park your car overnight for affordable money, but getting the luggage out (and back in) of the car is an exercise. You have about 30 seconds before friendly local wardens start writing you a hefty parking violation. Take a taxi :) Otherwise - definitely recommended; a gem for a family with kids.
- Nicolas (10/5): Excellent! - If you don't need all the benefits of a hotel this is a great place. It is spacious, location is great and price is right.
- Allan (10/5): Great location. Spacious rooms - Conveniently located near shopping and entertainment. Nice and spacious rooms. Our rooms faced Jaffo St.with a balcony. The room had extras like an expresso maker. You need to launder the towels if you stay a while. In room washing machine but no dryer. The staff is great. I'd stay here again.
- Silvania (8/5): - Very clean, nice staff, convenient location. A little bit noise during the night, but nothing unbearable. I will definitely stay there again!
- Eugenia (8/5): Owners of the apartment should do a test stay - We had a great time, it is a stunning location very close to the Old City, just 10min walk. The apartment is facing Jaffa street and while sleep in the bedroom ('shelter') is great, the living room sleep was very much disrupted by the tram and noise that lasted outside all night. The apartment is new and well furnished, albeit missing a table lamp or two near the sofa in the living room so that the big light could go off. There was a lamp above the table, totally useless, which didn't work but everyone hit it with their heads! I suppose, the owners have never stayed in the apartment. Also, there is no first aid kit, so when one of us burnt their finger (as there were no kitchen towels or an oven-glove), there was nothing to help. There is no salt! That was a real inconvenience as we stayed 4 nights and cooked. This is a shame as the frying pans were very good, same as pots, and the wine glasses. The cups were too small in our opinion. Also, a brush or a broom would be handy to sweep the floor for those who stay longer, and if we were given 3 hand towels (as for the number of guests), that would also help. Overall, we liked it, despite the fact that wi fi was a disaster and the TV didn't work - but we do not watch the TV in general. People were very nice.
- Verified traveler (10/5): Great location - Staff were friendly ! Great location and good size apartment
- Alan (8/5): Nice hotel, great location - Had a bit of trouble finding the hotel and the main road does not allow traffic so a bit of a trek but once we arrived, the staff were very helpful. The room was comfortable and plenty of space and clean. would recommend the Check In Jerusalem and would stay there again.
- Robert (10/5): :) - Wonderful stay!
- Olesia (10/5): Home away from home! - We loved this place! Location is perfect. Facilities are perfect. Apartment is new and conditions are very good. Staff is helpful. You have everything you need in the kitchen, bathroom and bedroom + some bonuses. We highly recommend this place and will return there for sure!
- Verified traveler (10/5): - Perfect location and friendly staff. Apartment has all you need. We will stay again for sure.
- Philip (6/5): One time, no need to return. - Centrally located. Decent amenities. Washer dryer, small kitchen suitable for a very light meal, one pot, one pan, etc. No hot water. Not a problem due to the summer, but a problem for shaving. Reception says from 7 am, but twice at 8, they still weren't there. There is NO housekeeping, none. They shouldn't be allowed to state 'limited' , when for a 5 night stay, they never came in to even take out the garbage. They did give me directions how to take it out though! I'd recommend it only if you can handle cleaning up after yourself. Loud at night. 6 apartments on the same floor and you can hear everything, which echoes off the hallway, from other apts. The street noise adds to that. Food is VERY expensive in Israel, compared to the states, and I live outside DC. K-cups for coffee, they give you 4, then you need to ask. You cant buy them at the local supermarket, which is more of a bodega. Good location, 10 min walk to the only real attraction, the Old City.
- Ed lauer (10/5): in the Hart of the old city - We have stayed in the old city several times over the past few years, this was our best location. clean, staff was perfect. would recommend.
- Verified traveler (10/5): Nice place overall - Nice new apartment with air conditioning. Water from shower flooded on to bathroom floor because the drain goes down very slowly - that issue might be fixed, call and ask. Some apartments have balconies. We had a washing machine. Not all apartments have a dryer.
- todd s (8/5): convienent option near Mamila mall. - great option to have an apartment in Jerusalem. every where was very expensive to stay if you are more than 2 people. took a chance on the check in hotel and we were happy with our choice. finding reception area was confusing to find but i would stay again.
- Verified traveler (6/5): good location - the staff was very nice but there were some situations that were not taken care of........broken washer.....kept asking them to fix it never happened.........had to use an outside laundry service........one of the reasons we took these apts was because of washer dryer.......however.....whenever we needed extra towels..........they were very accommodating...I paid for designer apt..........but was put in regular apt..........it had a balcony which was nice
- Verified traveler (8/5): - Close to nightlife. Convenient walk to Old City. Be sure to clarify how to find the front door. It is in an alley behind the main street address.
- David (8/5): Fantastic place - Everything is good, except during Saturday night very noisy due to people on the street.
- Kevin (6/5): Amazing Location; But Poor Condition - + Great location on Jaffa St; Very lively, walkable area; Close to Old City, Restaurants, etc. + Huge living space; Nice balcony; + Excellent kitchen; Comfortable beds; AC worked great + Quiet bedroom (did not face Jaffa St. which is loud/busy) - Apartment in poor condition (scrapes on walls, peeling paint, broken faucets, drain not working, sheets were dirty, floors were not cleaned, etc.); All small problems, but they add up - Missing items (no trash can, no hair dryer, coffee maker not working); Had to call service phone number to get items delivered - Difficult communication with staff & long check-in (office hours in the building are limited) - They do not clean rooms and bring new supplies every day, which was a supply
- Javier (10/5): Just perfect! - The place was literally in the perfect location. The balcony oversaw all of Yaffa street. There was always something going on every night! amazing hotel!
- Verified traveler (6/5): - Not clean, had to switch to another building that was not as bad as the first but still dirty. Would not stay here again.
- Maria (10/5): I love Check in Jerusalem - Very clean cozy new apartment, towels linens & toiletries are not cheap kind, the washer & dryer are a big bonus. The kitchen is fully equip, which save us a lot of money on food. We were here during Pesach & Passover, everything was close for the holiday and we were able to cook our food. I highly recommend this place, will definitely stay here again
- Rinnie (2/5): Rude receptionist, poor housekeeping, very noisy! - I would never recommend this hotel to anyone for the following reasons: a. lobby hours are only from 10am to 7pm. So, if your flight comes in after hours, you have to checkin at some college hostel far away and then walk with your suitcases to this place. b. Train runs right beneath so lots of noise. c. We put the Service sign outside our main door and no one showed up all day. We had to use soiled towels the next day. d. You can hear street noise as if all the action were happening in the next room. The walls are thin and the windows are not sound proof. e. Couldn't sleep for two nights, and decided to move out. They would not refund the third nights stay because there is a 7 day cancelation policy. And the receptionist said that to use with glee in her eyes. f. They are not at all apologetic of their poor service and the loud street noise.
- Verified traveler (10/5): - Great location and the apartment has everything you need for a wonderful vacation.
- Verified traveler (10/5): Great value - Would highly recommend. Was a little hard to find it, but that's the only thing I could possibly complain about.
- Najmia (2/5): Skip this one - Family and I spent one night here. The check in process was long and drawn out, and the front desk staff was abrupt, as if everyone knows their complicated process. After finally getting into the apartment, thirty seven Jaffa, we were excited to eat and sleep after lots of touring. We woke up early to shower and meet our tour bus, but what do you know?! The shower wouldn't turn on. We could open the water, but not pull up the knob that switches to the overhead shower. My dad pulled, I pulled, my mom pulled. Then we pushed, and twisted, and searched for other ways. We thought maybe there was a button somewhere we were missing. The knob felt rusted shut, so maybe that wasn't it. I called the emergency number and the guy on the phone said he would comp us breakfast at a cafe next door, but there was no plumber available at that hour. We had to wash up and get changed WITHOUT SHOWERS. He said he'd check back later for an update. We skipped his breakfast offer and left, but on the way out, we met the maintenance guy. We showed him the shower and after a huge struggle, he was able to turn it on. He apologized A LOT and said it shouldn't be that hard to turn on. I never heard back from anyone and even EXPEDIA dropped the ball on my request for a refund. This place is racist and poorly maintained!
- Rebecca (10/5): - Best possible place to stay for the price and convenience! We loved it. The location was perfect with easy access to restaurants, shopping, and sightseeing. It was comfortable and modern, and true to the photos. The staff who managed the apartment was friendly and helpful. We will definitely book it again the next time we visit Jerusalem.
- Verified traveler (8/5): Very nice. - The apartment was nice, but better quality window would have made a huge difference. We were on the fifth floor but were able to hear voices and noises from the street as if we were on the first or second floor. Good insulated windows would have been better. Also, black outs would have been nice instead of single panel curtains. A couple more toiletry items would have been nice as well.
- Lyn (10/5): Good stay at Check Inn - Loved this apt - huge and spacious. We were able to do breakfasts and make lunches in apt before heading out each day to explore Jerusalem. Easy walking distance to the old city, great having markets and restaurants behind us. Only complaint was heating wasn't working but staff brought over heater asap and all was well. Hard to find at first as check in is at a separate location - annoying when pulling luggage behind. Once in, very happy with this apt. Note not like a traditional hotel, no front desk/receptionist. These are individual apts being rented.
- Esther (10/5): - Great location and accommodation but the check-in process needs some work as it took nearly 1 hour to eck in. Also follow-up is bit lacking . I had asked a couple of questions and despite repeated promises to follow-up they did not. Overall I would highly recommend the hotel as it's a great location and lovely place to stay
- abe (10/5): - Very nice hotel, made sure to accommodate my needs. Would highly recommend
- Shaina (10/5): Great hotel in Center of Jerusalelm - Our 1 bedroom suite was beautiful. The apartment included a washer and dryer (including the laundry soap), a full kitchen with pots, pans, dishes. Coffee pods were left in the room each day. The apartment was next to Kikar Tzion which was walking distance to the Old City. The Light Rail was just around the corner. The hotel is centrally located. The hotel staff were super helpful and knowlegable. They answered our questions and made fun suggestions about things to do.
- Verified traveler (10/5): Amazing Find! - Everything about the place was great. From cleanliness to ambiance to location.
- Verified traveler (4/5): Newly renovated, spacious, centrally located - But washer was broken; lock on door of balcony was broken; bed slats holding mattress on bed were improperly installed; remote for TV had dead batteries in it; promised door to building not locked on Shabbat, but it was; burnt out lightbulb not replaced; no regular cleaning or towel replacement - had to chase them constantly; dead outlets for lights and appliances; check in is several blocks from where you stay; no signage on Yaffa to indicated location of hotel entrance is in a back alley; no signage on back alley door to indicate where to get keys; booked in US dollars but they then converted generously to themselves into Israel Sheckels. The washer was fixed on the morning we checked out.
- Louis (8/5): Good apartment stay with teenage kids - Check in was a rocky start as the instructions email was sent while we were already enroute. Note that the check in office is on a different street a short walk away and the apartments are on a no-traffic street. A very short walk to the sight where a taxi deposits you. Once we figured out where we needed to go (took an hour with a taxi driver) we settled in and all things were resolved. Good sized apartment. Area had an active nightlife that might be a bit noisy for some or attractive for others who may want the Spring Break atmosphere on the weekend. I am used to staying in hotels and not apartments. Maybe even a bit spoiled. However this worked out well for the family. I'd consider this location again especially now that we understand the ropes of checking in etc.
- Anne (10/5): Very nice hotel/apartment. - Hotel was very close to places I wanted to visit. The Old City was about 15 minutes walk. The big market was not too far away. Walking around the area was no problem. Public transportation was easy.
- Brian (10/5): Nice modern apartment - Great location for the sites of Jerusalem. Tram is right around the corner and there are many restaurants in the area. The apartment is very modern with a full kitchen, shower is a little small but adequate. Bedroom has nice storage and the washer dryer is a bonus when traveling.
- Verified traveler (10/5): Great location - Great service, location, close to everything, walkable, tram, market, restaurants, bus station
- Kostiantyn (8/5): Good stay for this value - the pillows were not that comfy, as well as the couch. The blanket we got was with a blood mark, what means that the sheets were not on both beds changed. Too much noise outside (thin glass) and all you say in the room you can perfectly hear outside the appartement For the rest everything was fine. Good wifi, TV with a lot of channels, comfortable bed, full equiped kitchen and not far from old town
- Sandra (10/5): GREAT location - Great location and helpful staff. We requested a queen bed and got a double and although we LOVED the neighborhood, the windows facing Yaffa Street would be much better if they were double-paned. It was hard to sleep on Saturday night for the racket outside!
- Irma (6/5): - We have stayed here before and it was great. This time the room was stuffy and they had no soap, shampoo available for guest. Need better housekeeping.
- mendy (10/5): Excellent place to stay in jerusalem - this place is located in city center next to shopping and restaurants and great for family with children its anew building rooms with living room kitchens
- Verified traveler (8/5): Great Stay will go back again - Great Stay, will go back again
- Aj (8/5): Nice clean hotel in good location. - Excellent overall, clean hostel. First time for us and a memorable experience. ** Watch out for noise into late night, a trade off for being close to many facilities.
- SHIRLEY (8/5): Great apartment /hotel in central Jerusalem - In a very noisy location right off a pedestrian street where people play music and make noise til early in the morning. This place needs written instructions for the appliance use ( washer and dryer) , and there is very limited TV reception in English ..but the proximity of this apartment hotel to all the sights is superb.
- Verified traveler (10/5): GREAT STAY IN JERUSALEM - very comfortable apartment in the heart of Jerusalem
- Samuel (10/5): - Be prepared to be dazzled....It's like moving in to an Ikea showroom. Beautifully located, very clean rooms and friendly staff.
- Fernando (10/5): Nice, clean, well located - A great stay, just as is described and as in The photographs. Very well located. I Will look forward to stay here again eh en I return to Jerusalem
- Verified traveler (10/5): - Balcony overlooking Jaffa Street was perfect for people-watching.
- MR A G (10/5): Highly impressed! - We were amazed at the size of our room/apartment and how nice it was. It was one of the better places I have ever stayed. The location was ideal. The only negative was the noise from the nightlife, but you could not hear it if you were in the bedroom and shut the door.
- Deborah (8/5): Jerusalem - It was great!
- eric (10/5): - Over all experience was fatastic considering Israel hotel. It was roomy for family and kitchen was a great size. Staff was very helpful and friendly. The room looks the same as pictures in their website. Convenience location for tour as well as open market access. One thing we did not appreciated was noise from a security motion detecting siren next to their building.
- Verified traveler (10/5): - Everything great. Nightlife is fun but noisy. Balcony with sitting area nice amenity along with kitchenette and washer and dryer. Would stay again. Super friendly and helpful registration desk.
- Natalia (10/5): Central location - Excellent place, located near Jaffa gait and market where you can by fruits and vegetables. Kitchen with sufficient equipment. The washer and dryer are excellent addition to the room, We stayed in 1 bedroom apartment with separate bedroom. The only two minuses are the location of the entry. Staff send me e mail with the map, but still we could not figure it out. We ask a guy from nearest restaurant and he took us to place. I will suggest better and bigger signed from central street. Second minus is absence of parking. We rented a car from Jerusalem and paid for g parking. The check in room could be more inviting s well. Overall, it was a good place to stay.
- will (10/5): Amazing place to stay - This Hotel is Amazing! Incredible value for what you get. Noise from Jafo Street is found at night but no problem if you bring ear plugs. Incredible location. The hosts discovered it was our anniversary and so they sent up a bottle of champagne. Really nice touch. Thank you.
- Verified traveler (8/5): - "A quick over night stay. The service is very good and the amenities were good as well. The hotel is very reasonably priced for what it offers.
- Verified traveler (8/5): - "A quick over night stay. The service is very good and the amenities were good as well. The hotel is very reasonably priced for what it offers.
- Karen (10/5): Great location, plenty of room. - Nice apartment, would stay again. Did have some trouble cooling off the room, but overall was great.
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