Hotel Monopol
Location: Quintana,15, Las Palmas, es
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Historic Charm and Modern Comfort
Experience the allure of Tenerife at Monopol Hotel, a historic gem in Puerto de la Cruz. Enjoy the heated outdoor pool, sauna, and jacuzzi for ultimate relaxation.
Authentic Architecture and Lush Gardens
Immerse yourself in the 19th-century charm of this family-run hotel, once a vibrant dance hall. Admire the original wooden balconies and a central courtyard adorned with tropical greenery.
Prime Location and Vibrant Surroundings
With a short stroll to the sea and Playa Jardin Beach, Hotel Monopol offers the best of both worlds. Explore the bustling Plaza del Charco nearby, or savor local cuisine at the hotel's restaurant and bars. Book now for an unforgettable stay!
Important Information
Please note that pets are not allowed in the Studio, the Suite, and the Superior Twin Room with City View.
Policies
Check-in: 02:30 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Swimming pool
- Restaurant
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Packed lunches
- Table tennis
- Currency exchange
- Solarium
- Evening entertainment
- Front desk (limited hours)
- Free wired internet
- Internet access
- Exercise/lap pool
- Swimming nearby
Rooms Available
-
Deluxe Double Room with Balcony and Sea View
This double room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Cots
- Smoke alarm
-
Triple Room
3 Twin Beds
237 sq feet
Internet - WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe and desk; cribs (free) available on request
Comfort - Ceiling fan
Need to Know - No housekeeping, no rollaway/extra beds available
Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Ceiling fan
- Blackout drapes/curtains
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking
- No housekeeping
-
Double or Twin Room
Rooms with a satellite TV, fan, mini-bar and safe. The private bathroom comes with a bath tub and shower.
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Cots
- Smoke alarm
-
Single Room
Rooms with a satellite TV, fan, mini-bar and safe. The private bathroom comes with a bath tub and shower.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Smoke alarm
-
Double or Twin Room with Balcony
These rooms have a private balcony, some with sea views. There is a satellite TV, fan, mini-bar and safe. The private bathroom comes with a bath tub and shower.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Cots
- Smoke alarm
-
Double or Twin Room (3 Adults)
The double room features a mini-bar, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This double room offers a TV with satellite channels.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Smoke alarm
-
Double or Twin Room (2 Adults + 1 Child)
The double room provides a mini-bar, a safe deposit box, as well as a private bathroom featuring a bath and a shower. This double room offers a TV with satellite channels. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Smoke alarm
-
Studio
The spacious studio features a washing machine, a seating area, as well as a private bathroom boasting a shower. The studio's kitchen, which has a refrigerator, is available for cooking and storing food. This studio provides a safe deposit box, a TV with satellite channels and a balcony. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Cots
- Smoke alarm
-
Junior Suite with Terrace
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite features a seating area, a safe deposit box and a TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Smoke alarm
-
Suite
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite's kitchen, which features a refrigerator, is available for cooking and storing food. Featuring a balcony, this suite also provides a washing machine, a seating area and a TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Cots
- Smoke alarm
-
Superior Twin Room with City View
This twin room includes a TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Cots
- Smoke alarm
Guest Reviews
- Worsfold (10/5): - First time we arrived too the last day ,incredible staff welcome you and friendly. Will miss them all thank you. Everything from morning to night.
- James (8/5): Pleasant place - Friendly staff clean throughout comfortable room good bathroom great shower nice bar come restaurant at the front of hotel very nice staff good food No tea/coffee making facilities in rooms
- Christophe (8/5): Vivement les prochaines vacances - Emplacement parfait
Nourriture bonne
Vetuster de la chambre Le bruit
Vetuster de la chambre
- Borstner (1/5): - No me gustó.
- Ian (9/5): Will definitely return next year - Very clean. Very friendly staff. Deserves more than 3 stars. Some areas are a little dated but a rolling renovation is in process. We noticed the difference/improvement from last year
- Eduardo (8/5): Muy buena ubicación - La ubicación y la historia sin duda es lo que más atrae de este hotel Los vecinos de habitación me tocaron muy escandalosos y se nota que es un hotel con sus años ya
- Bestianua (10/5): - El trato recibido por parte del personal del hotel.
- AUDREY (8/5): -
- Garcia Perez (5/5): -
- juan c (9/5): - La zona, en el centro que está Que está algo viejito y la cama algo pequeña
- sjox (8/5): -
- PASCALE (8/5): - Hôtel situé dans le centre historique et piétonnier de Puerto de la Cruz.
Personnel très souriant et soucieux du bien être.
Petit déjeuner buffet varié.
Bon rapport qualité/prix.
- José Eduardo (7/5): -
- Dulce (9/5): -
- David (10/5): - La ubicación y el trato del personal.
- marlene (7/5): -
- GLORIA (7/5): -
- juan-carlos (8/5): Très agréable séjour - Le cadre
- AARON (7/5): - Ubicación
- Martin (8/5): - Great location quite good breakfast
- Natalia (10/5): -
- Juan Rodriguez (9/5): -
- Fdez Mlez (10/5): Excelencia y cercanía. - Curiosamente, el solarium, la piscina y el gimnasio. Todo me gustó.
- David Daswani Borges (8/5): - Ubicacion A primera hora, sobre las 7 30 de la mañana del domingo el escandalo creado por las camareras de piso era exagerado.
- Kira (8/5): -
- Karine (9/5): - Hôtel très bien situé. Personnel a l'accueil très sympathique. La chambre atit très sobre
- Jennifer (2/5): Not again - The hotel has a very good location and the reception staff are friendly. The rooms are very sparsely furnished and generally outdated. They no longer meet today's standards.
The breakfast buffet offers a wide selection, but leaves much to be desired in terms of taste and quality.
Very noisy construction work was carried out during our stay. Unfortunately, the hotel refused a reduction in the room rate (to which we are legally entitled).
- Judith (8/5): -
- Alvaro (10/5): -
- Mervyn (9/5): - Perfect location, excellent staff and a beautiful building, with plenty of historical and interesting features. Good service for breakfast.
- Delgado (9/5): -
- Inna (10/5): -
- jonobrowne (8/5): -
- Malcolm (8/5): -
- Guest (8/5): -
- Katarzyna (8/5): The staff make me feel very welcome. - I had a very nice one night at the place . Very helpful and friendly staff. Cleaning ladies are super sweet, breakfast was fair.
- Beatriz (9/5): - Por dentro tenia un patio canario muy bonito, el personal muy atento y justo en el centro del puerto de la Cruz Había una terraza debajo y era un poco ruidoso hasta q cerraban.
- Olha (9/5): - Дуже зручне місцерозташування та гарний дизайн готелю. Ванна кімната потребує ремонту.
- Natalie (4/5): Nicht nochmal - Lage Sehr veraltet, hatte über 100 Stiche, und es waren keine Mücken.
- celine (7/5): Bel emplacement mais pas reposant car pas assez bien entretenu - Son emplacement est idéal au cœur du sujet , très bel hall , petit déjeuner agréable Vieil hôtel avec matelas peu confortables, douche qui met du tamis à chauffer avec peu de pression
- Gaudenzio (7/5): Bel Hotel storico in zona centralissima. - Il costo della camera è decisamente molto conveniente; L'albergo in generale è molto bello con un atrio memorabile (mi sarebbe piaciuto avere una delle camere che guarda l'atrio centrale). La colazione inclusa nel prezzo è buona. La camera e il bagno erano piccoli rispetto alle aspettative (sicuramente c'erano camere più grandi nella struttura), ma comunque tutto pulito (anche se un po datato). Altro piccolo neo, il parcheggio assente nei pressi dell'Hotel (non per colpa loro, visto che vicino ci sarebbe il parcheggio sotterraneo (Europa) che però era chiuso. Suggerisco alla reception di segnalare con precisione come accedere al parcheggio nella zona porto.
- Adrian Benko (8/5): - Výborná lokalita.
- Nicolas (3/5): -
- Kerstin (10/5): - Als ich morgens im Hotel ankam bekam ich kostenfrei ein Frühstück.
Das Frühstück war gut und vollkommen ausreichend.
Das Personal war sehr freundlich. Da gab es nichts, war alles in Ordnung
- Rosa Maria (8/5): Muy practico y bonito - El patio interior espectacular .
Fernando el cocino en los desayunos súper amable. La bañera del baño
- jose maria (7/5): - La ubicación y el desayuno Un poco antiguo ya , pero bonito
- Samuel Ayoze (10/5): -
- Bello Rodríguez (10/5): Repetiría con los ojos cerrados - El personal super servicial y amable, camas cómodas, comida excepcional y situación inmejorable. Repetiré sin duda alguna. Todo fue positivo
- Vanda S. (8/5): - Room had pretty much everything inside. Other facilities such as swimming pool, sauna, terrace, and gym were all working fine. Breakfast was filling. Rooms and other facilities seem to be outdated. Fridge is almost dying and room service phone did not work at all. Please fix that. Shower always leaked and flooded the bathroom everytime I take a shower. The warm/hot water was great and plenty, but cold one was so little. Opening hours of the swimming pool and sauna are very limited; I suggest extend it more in the morning and the evening to allow rooms for visitors to enjoy the facilities. We don't always want to swim only between 12 pm and 4 pm.
- marian (6/5): - lovely breakfast and location was very good. lovely view from our room cold room..odour in corridor.window broken in bathroom.
- Robert (8/5): Zentrale Lage und alles fußläufig zu erreichen. - Zentrale Lage direkt an der Plaza de la iglesia, alles wichtige in fußläufiger Entfernung. Zimmer groß und mit Balkon zur Kirche - wie gebucht -. Frühstück so lala, wenig lokales Angebot, eher "Pauschalreiseniveau". Gibt es so auch in Paderborn ;-)
- Wamser (8/5): -
- ille (9/5): Echt een citytrip hotel midden het levendige centrum - Heel centrale ligging, knal in hart van de stad, en amper 100 m van de spectaculaire zee, nostalgische sfeer, je voelt de geschiedenis in dit hotel, zeker in de unieke en groene patio De kamer 1ste verdiep aan de voorzijde waar het leven aan je balkon passeert : voor mij te druk want elke 50 m andere straatartiest die muziek brengt van ‘s morgens tot ‘s avonds laat, soms alle soorten muziek door elkaar + de geuren van het restaurant dus liever een hogere ligging, want het zicht op het plein en de mooie kerk zijn wel mooi !
- Sophie (8/5): -
- carlos Fabián (8/5): -
- Katharina (7/5): Hotel con buena ubicación - La ubicación
El colchón de la cama El desayuno tiene embutido de calidad baja. Si ha variedad. Pero no calidad.
Las habitaciones son super antiguas. Sin renovar.
- Katharina (7/5): Hotel en el centro de Puerto de la Cruz - La ubicación Habitaciones sin renovar o al menos súper anticuado.
Nunca se acuerdan que ya hemos estado varias veces.
- AlxsSnz (10/5): -
- Horst (7/5): -
- Laura (8/5): -
- Mosaab (10/5): -
- Carles (9/5): Ideal para desplazarte a pie por la zona y estar muy bien comunicado. Muy amables todo el personal! - Localización super centrica, lo que es una gran ventaja para olvidarte del coche, eso si, es bastante problematico aparcar el coche (no si pagas), desayuno incluido correcto, el cocinero te puede preparar huevos a tu gusto, y buena organización para entrar/salir del hotel, que da directamente al puerto. Cuenta con piscina y otras "facilidades". Es buena elección. Todo me parecio muy bien!
- Marta (7/5): Good price in a central location - Great location and really helpful and friendly staff It looks a bit old fashioned and some refurbishment would be a good idea
- Angel (10/5): -
- Angel (10/5): -
- Guest (10/5): -
- Campos (10/5): Vacaciones maravillosas - Nos gustó mucho la piscina y el jacuzzi La TV no pudimos ponerla,solo canales en francés y no se pudo usar el control a distancia no funcionaba por las pilas.
- Doyle (10/5): - I enjoyed stopping in the hotel for 8 days it has lovely feeling and I hope to stay again frankdoyle.whitby@yahoo.co.uk Enjoyable stay wonderful staff
- Michelle (8/5): Great location, clean and staff friendly - This is the second time we have stayed here . It is a superb location right in the heart of puerto de la Cruz.
Clean spacious room we had a good size terrace with table and chairs. Access directly down to the pool / sunbeds.
Breakfast was fine and you can have a fresh omelette cooked for you if you don’t want fried eggs!!
Staff are friendly and helpful. Room was cleaned daily and fresh towels which was good!
Little fridge in the room and ceiling fan It was Easter break so busy . For 2 out of the 3 nights we stayed there were people sitting in the inner seating area talking loudly until after 1am!!! Hoped someone would have asked them to keep the noise level down! But that didn’t happen last time we stayed and hopefully wouldn’t happen again!! A kettle in the room would have been great.
Also a shower and not a bath you have to keep climbing in and out of. Bit dangerous with slip hazard
- Idoia iriarte (7/5): - Muy bien ubicado Las mantas y edredones, pondría nórdicos con funda que es más limpio.
- Ana Isabel (10/5): - , ubicación, personal , instalaciones le falta un buen lavado de cara, al mobiliario , y tiene unas luces muy molestas al lado de la puerta , vamos q las luces no sonuy confortables
- Davis (8/5): -
- Bilaseca (10/5): Espectacular, el personal muy atento y agradable - Excelente ubicación y muy buena atención de todos los empleados Nada
- Manuel Yeray (10/5): - La ubicación perfecta Algo caro
- Jose (8/5): -
- Octavio (8/5): -
- Francisco José (8/5): - Limpieza , atención , instalaciones , el personal de limpieza excelente, y el del restaurante también.
- Zacarias (7/5): -
- Sebastian (7/5): Tranquila -
- Michal (9/5): -
- Quinten (8/5): - The lobby is beautifull, with all the plants. Breakfast was great!
- Beneharo (9/5): ESPECTACULAR - La atención desde el primer instante. Predisposición a colaborar en todo. Recomendable 100%.
- Kolbeins (10/5): - Yndislegt í alla staði ⭐️⭐️⭐️⭐️⭐️
- Tom (7/5): -
- Keith (10/5): Superb hotel in awesome location - It is a lovely old hotel with great decor and superb/ best ever location Breakfast was quite basic and never changed
Staying in the best room in the hotel with 2 large single beds they couldn't turn them into one which I much prefer
- Diana (6/5): relación calidad precio cumple - El espacio de la piscina, la sauna y el jacuzzi, en general la zona de ocio, el buffet de desayuno también estaba bien me esperaba una habitación más moderna, éramos un pareja y esperábamos una cama matrimonial no 2 pequeñas juntas, las sábanas muy viejas y de material que acumula polvo, plancha para la ropa o alguna botellita de agua en la nevera al llegar también hubieran sido un plus
- juanpabloespinozag (4/5): Peor que un mal hostal - La ubicación es estupenda para pasear a pie, y el jardin central es muy bonito. El personal muy amable. La habitación es peor que la de un mal hostal, nada que ver con el precio, siguen usando mantas y cubrecama, muy muy incomodo dormir, tiene bañera pero sin tapon, repintaron los azulejos del baño y se esta cayendo la pintura, ni una neverita... Asombrosamente cutre.
- Erwin (8/5): -
- SERGIO (10/5): Espiritu canario - Transmite el espiritu canario
El trato del personal...la ubicacion...se aleja del estereotipo de cadena hotelera... Todo muy bien
- Hans (8/5): -
- Eva Maria (10/5): - La hospitalidad y la gracia de Nauzet que nos alegró la estancia , el tamaño de la habitación , que tuviera ducha, la cercanía al paseo, las instalaciones en general, cerca de una explanada en la que aparcar. Mucho ruido frente al hotel( por suerte nos tocó una habitación que daba a la parte de atrás)
Al bajar al comedor se sentía un olor extraño, como a sumidero.
- Matt.Caryk (8/5): -
- Viktoriia (10/5): Бутылочку водички в номере - Очень красивый старинный отель . Очень люблю такие . Очень милый мужчина на рецепции был . И дал мне номер с балконом , мне не нужен был балкон - но очень было приятно . Персонал говорит на немецком .
Нормальный завтрак . Все было удобно . Спасибо огромное Все понравилось . Цена - качество
- DOMINGO (8/5): Muy buena estancia en el Hotel. - La ubicación y el trato de su personal.
Muy atento Oliver Deberían tener algunas camas de matrimonio y no dos pegadas.
- Hawes (8/5): relaxing - the breakfast was adequate and varied .The room was basic but the location was superb. The ambiance of the hotel is very nice and the swimming pool area and the terrace are very relaxing A shower above an old bath tub is a little difficult to climb in as I am not getting any more mobile
- Andrew (8/5): Central Value - Perfect location, stress-free check-in and out, friendly staff, decent breakfast buffet, impressive building. Nice atmosphere as you step outside the building with lots to see and do within walking distance. Complimentary tea and coffee in the room would have been nice. Corridors smell a little on the ground floor, but that doesn't carry through into the room.
- Aburime (1/5): -
- David (8/5): -
- Sandrine (8/5): - La beauté de cet hôtel, vieux batiement historique.
La localisation est superbe pour découvrir la ville. La literie et la salle de bain très vieillissantes
- H. (5/5): Einmal Suite ist genug. - Frühstück gut: Buffet
Lage zentral. Kurze Wege zum Meer und zu Restaurants. Die gebuchte Suite war kahl, sehr sparsam eingerichtet, die Fenster der Kochecke mussten mit Zeitung beklebt werden um Einsicht zu verhindern. Im Eingangsbereich fehlten Gardarobehaken und wurden erst nach Reklamation angebracht. Auch im Bad fehlen Haken und Badetücher mussten über die Glas Abtrennung der Dusche geworfen werden
Reklamationen kamen nicht in der Rezeption an.
Photos