Residence Inn by Marriott Harlingen

Location: 109 Bass Pro Drive, Harlingen, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Outdoor furniture
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Key card access
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Free bus station shuttle
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom King Suite with Sofa Bed and Roll-in Shower - Mobility Accessible

  Max Occupancy: 4 (4 Adults)

• One-Bedroom King Suite with Sofa Bed - Hearing Accessible

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• King Studio with Sofa Bed - Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• One-Bedroom King Suite with Sofa Bed - Hearing Accessible

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• One-Bedroom King Suite with Sofa Bed - Mobility Accessible with Roll-in Shower

  Max Occupancy: 4 (4 Adults)

• One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible

  Max Occupancy: 4 (4 Adults)

  • Adapted bath

• King Studio with Sofa Bed

  A flat-screen cable TV is available in this room. The full kitchen includes a microwave, refrigerator, stovetop, oven, toaster and kitchenware.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table

• One-Bedroom King Suite

  A flat-screen cable TV is available in this room. The full kitchen includes a microwave, refrigerator, stovetop, oven, toaster and kitchenware.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table

• King Studio with Sofa Bed - Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• King Studio with Sofa Bed - Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

Guest Reviews

• Oleviade (10/5): -
• Jesus (3/5): Unfortunately we will not stay here again - Location is the only thing we were pleased with stores and food close by We’d stayed here twice before, this time was different the bed was terrible felt like we’d thrown a blanket in the floor very uncomfortable. The bathroom definitely needs remodeling, the mirror was peeling and the faucet was covered in hard water. The air conditioner was not very cold even on 68. Also when we checked in we were not informed their Spectrum was out, luckily we had Netflix . Pictures provided are the hard water on faucet and the bed side lamp that had tape on it.. I have video of the bathroom mirror but I am unable to add on here. This room was definitely not worth the almost $400 we paid for two nights.
• Marti (10/5): -
• Gary (4/5): - The downstairs was under construction. There was limited seating for breakfast and no where to sit in the lobby, yet we were given no discount.
• Jennifer (10/5): Exceptional -
• Natalia (9/5): Superb -
• Kidane (10/5): - Extremely clean !!
• Leslie (10/5): Overall my stay was excellent - Food could have have been better. Orange juice, coffee, eggs,
• Kidane (10/5): - The rooms are clean and the staff are friendly and it is quite location- good for resting.
• Mary (10/5): Exceptional -
• Joseph (2/5): Needs improvement - They upgraded me (so they said ). Ended up in a handicap room with broken tiles and water leaking. room was loud and you could hear all the noise from the people smoking outside. They were installing new carpet in the halls and piled it in front on my door
• Cynthia (8/5): It was fine but the cost was more than it needed to be. - It was close to everything. The remodel is great. The property will look great when it’s done. There were places that needed attention in the hallways. Wallpaper was coming up near our room door. The air conditioning was not working properly. You couldn’t control it in the room. I like my room temperature at a low setting. It didn’t get below 74 degrees. The pet fee is too high per night.
• Annabel (10/5): Awesome room just alittle to expensive for one night - Everything was clean Expensive
• Edna (8/5): Very good - Breakfast was good Bad lighting. No full-size mirror. Kleenex had bad odor.
• Travel537222 (10/5): Wonderful experience - I felt very comfortable here. The service was excellent and the gentleman explained they did have some construction but the gym was ready for use. In fact the gym was great—they had a nice snack bar. The room was amazing. I had a huge kitchen, living space, work space, comfy bed and huge bathroom. The TV was enormous and I felt very safe and comfortable there. Check out was 12! Free and easy parking. Very quiet.
• Oleviade (10/5): Exceptional - It was nice , I will stay there again Every was fine but it would of been nice to have the portal fire on
• Pedro (10/5): - Clean rooms and hotel. Excellent breakfast, easy parking and great location. Staff were excellent:)
• Adan (10/5): R & R. - Room was good size. Bed wasn't that comfortable
• Morganti (8/5): Very good -
• M ERNESTO (10/5): Very good - Nice hotel, clean, nice staff. I always come back here
• Amanda (9/5): Superb -
• Estevan (10/5): Great Place to Stay - My stay was made great by all the excellent customer service I received from their General Manager, Omar Perera, and then continued will all their staff. Thank you for a great stay!
• Dante (8/5): - Property was good
• Samara (10/5): I always enjoy my stay here . One of the cleanest and most spacious facilities. - The property is always clean and welcoming. They allow dogs and service dogs but it would be nice if there was a designated area for the fur babies to potty.
• Jenny (10/5): - I always feel comfortable
• Emalinda (5/5): Passable - Room was hot
• Jeff R. (10/5): - Enjoyed my four night stay.
• shawn (4/5): - I got an early check in which was good. I told receptionist I wanted a quiet room on an upper floor and asked if the construction going on in the rooms was nearby and he said no. I ended up being three rooms down from renovation in the rooms and the workers blocked the egress with a big chair. Heard them talking in the hall while they were working, but thankfully no loud music I departed the next day before breakfast, but there was a grab and go, which was nice. When I returned after a 12 hour day, key door malfunctioned and I was unable to unlock it until maintenance Came up to fix it. That required three separate trips down to the receptionist. When I went in the temperature was 80° and the maintenance man put the AC on cool which malfunctioned and sent the temperature up to 87. This required another call to the front desk, who sent the maintenance man back up but it was unfixable. The front desk was initially unable to give me a new room saying the hotel was full and they couldn’t accommodate me and I either had to stay in that room or they would try to find me a different hotel but I had to pay the difference. After calling three hotels all were full. After an hour I was finally given another room with AC. Despite offers of staff to help me move all of my belongings, nobody came to help me. This was very frustrating to say the least since I was in town that was new to me, and it was about 7 o’clock and dark out when this happened
• Jonathan (9/5): Superb -
• Laura (8/5): - Stay was good, front desk was not kind
• Janet (10/5): Exceptional -
• Maria (10/5): Exceptional -
• Jessica (10/5): - Property is safe, quiet and easy to check in. The person who checked me in made sure I would not be charged with 3rd party vendor. I appreciated she took the extra step and time to make a phone call at midnight.
• Jeremya32 (9/5): Superb -
• Michelle (10/5): - clean, staff welcoming, rooms huge.
• Jessica (8/5): - Male employee in morning shift in reception and dining area was brry unprofessional. Cursing. Flirting harassing coworkers. Walking into breakfast area wjerr guests were cursing and neing loud. Too comfortable and obnoxiously behavior.
• Jenny (10/5): - Love relaxing & having a small get away , it’s always clean & organizable
• celestial (10/5): - We always stay here when we come to town. Exceptional service and property is lovely
• Samuel (10/5): Exceptional - I loved the patio area outside by the pool area. The staff were friendly and helpful with my accommodations. Loved that the room came with a stove to make our own food and the room was spacious. Was surprised there was complimentary breakfast because itbwas not mentioned on booking.com but the breakfast was great and fulfilling. Not sure if it's throughout the whole hotel or rented late but didn't see a room to rent with 2 beds only 1 king size bed.
• Leticia (9/5): Superb -
• Elpidia (10/5): - I love the full kitchen. It made it easy to save a little instead of having to go out for every meal. It was nice and quiet and the bed was comfortable. We’ll definitely stay here again.
• Michael (9/5): Superb -
• Eric (9/5): Superb -
• Lana (10/5): - Great stay. Would stay again.
• Rick (10/5): - I like everything about this hotel.
• Priscilla (6/5): - .
• Sigani (10/5): - Enjoyed our stay.
• Hutch3032 (10/5): Exceptional -
• Jenny (10/5): - Love staying here
• Marcia (10/5): Excellent - Excellent & clean rooms and property was near restaurants and shopping. Would stay here again.
• Frank (8/5): Very good -
• Victor (2/5): - I recently had an awful experience at this hotel. Upon entering, the entire place felt incredibly humid, making it very uncomfortable. The receptionist was extremely rude and unhelpful, which set a terrible tone for my stay. When I got to my room, it had a terrible odor that made it impossible to relax. Adding to the frustration, they demanded a pet deposit after I had already checked in. When I stepped away to address this issue, they refused to refund me. Overall, it was a highly disappointing experience, and I would not recommend this hotel to anyone.
• Jenny (10/5): - I love the property very clean & organize
• Marcia (10/5): Exceptional -
• Martha (8/5): Nice place - It was nice enough. My only complaint is that the pool was not very clean.
• Lori (10/5): - Great staff, accommodations, breakfast and location!
• Enrique (8/5): - Clean Property, Friendly Staff at a great location in Harlingen
• Wendy (9/5): Nice. - Breakfast was filling. Having to wait on towels.
• Javier (8/5): Very good - The cleanness Breakfast was cold
• Ulises (9/5): Superb -
• Angela (6/5): Meh - Room was lackluster. Handle broken on the toilet, shower held together with zip ties. For the money would not stay here again
• Michael (2/5): Another hotel cutting service not prices - No housekeep on weekends
• Eric (6/5): Won’t stay again - Good location and nice spacious room. No cleaning service and breakfast is not worth waking up for. What’s offered is not good and very small selection. Coffee was either empty or cold every time we used it.
• Alex (8/5): Great location, comfortable! - We travel to Harlingen all the time, and this was our first stay in this hotel. The location is great, close to dining options and the highway without being too noisy. Staff was super friendly even when we had some issues with the booking, I truly appreciated their help. Rooms need to be updated a little bit, but they were clean and very comfortable. Our room in particular had a broken oven (door was falling off) which wasn't an issue because we didn't have to use it, and when we pointed it out to staff they told us they were already working on replacing it. The hotel itself is very clean and we were very impressed, we would definitely stay here again. Once again, shoutout to the amazing staff!
• lucia (6/5): - I didn't like the sofa bed sleeper. The mattress was stained, old and uncomfortable. I ended up sleeping on the couch instead.
• Minerva (9/5): Pleasant - Clean and safe Didn’t realize that the room wasn’t clean and no cleaning is done on the weekends
• Amandaa (10/5): Exceptional -
• Jorge (10/5): Awesome place!! - Staff and amenities were amazing! 5 Gold stars!!! Will stay hehe again for sure!
• Nathan (10/5): - The location was convenient to the main freeway as well as many shopping centers.
• Judith (8/5): The staff is really wonderful. Breakfast is always great. - Location is perfect. I felt safe always. The staff were friendly and always helpful. The laundry room was immaculate. The mirror in the bathroom was falling apart.
• Normalee (10/5): - Perfect location and great breakfast
• Gloria (10/5): - High regards to this Hotel for its cleanliness, location and comfortable suite. We will definitely stay here again!
• Tera (10/5): - Friendly staff. Good breakfast options. Great location. Clean and comfy rooms.
• Adrienne (8/5): - Everything was good. Front staff was very helpful and welcoming!
• Michael (10/5): Worked great for our short family visit - Paul and his team were very helpful and always greeted us as we entered or left the hotel. It was a little snug w 4 adults but we weren't in the room for long except to sleep and prepare to go out again. Would've liked to have protein (bacon or sausage) with the breakfast would be my only request.
• Elizabeth (8/5): It was okay. The prices of the rooms are much higher than the last time I stayed there. The staff was friendly and helpf - The facility was clean and staff was very pleasant. The lighting in the room was very poor. It was difficult to put in makeup in the bathroom. I was unable to get the coffee pot to work. It wasn’t easy to get to from where we were visiting.
• Javier (8/5): Very good - Cleanliness Check in took to long
• Javier (8/5): Very good -
• Duncan (4/5): - Couple things happened that soured my experience. 1) the airport shuttle promised was out of service, so I incurred an $18 unanticipated cost and 2) a cockroach came out to greet us upon our departure
• Brenton (10/5): - The fact that nothing is immediately around it besides the Outdoor World / Bass Pro shop, and especially that there is really no one parking for that store on this side of the building, means there is much less likelihood of random people walking around or checking out vehicles or people checking into the hotel, than if it was in a more dense area. Also, though, the rooms are nice, the place is clean, the breakfast is good with many hot and cold options, and the staff is friendy.
• Priscilla (10/5): Exceptional -
• Julie (10/5): - Excellent!
• Marco (2/5): - Rude
• Renee (8/5): Very good - The staff Nothing really
• Margarita (10/5): - Stuff are friendly
• Leddia (10/5): Exceptional -
• Lisa (9/5): Will stay again - Very friendly staff, maintained and clean. The beds were a little firm.
• reortiz1974 (4/5): Disappointed - Super disappointed in this Bonvoy property. From the outside, it looks new, but the inside is a different story. The room I was given was an upgrade. The fridge freezer was covered in ice everywhere and began trickling down to the fridge. The room felt dirty. The cabinets and appliances seemed off as if they never were intended to match up. The fridge was too small for its space, the stove didn’t seem to belong and the lower cabinets didn’t even run to the floor. The bedroom tv was missing, the ceiling was peeling and stained and the room had cockroaches in the room and outside the area in the hall.
• Rafael (8/5): Very good - Hotel was good location and rooms were clean. The best was good. The pool was little to small. But it was clean.
• Pearl (10/5): Very clean - Had issues with third party billing. Front desk clerk assisted on a very professional level until my issue was resolved. Pool could have been cleaner.
• Olivia (10/5): Exceptional - Staff was very welcoming! Lobby very clean, and breakfast was delicious 😋 The room was very spacious, very clean. Hallways smelled crisp and pleasant. Always my go to when in town
• Homero (8/5): Very good -
• Avalos (10/5): Exceptional -
• Brenton (10/5): - Paul at the front desk was a fantastic host, and the breakfast attendant also was very nice, attentive, and kept up well with replenishing and cleaning
• Magda (10/5): 4th of July Wknd - Its amazingly, front desk super friendly. Our room is amazing love the restroom and the kitchen. 100 recommend
• Philip R (10/5): - This is my go to place to stay when I travel to Harlingen.
• Michael (10/5): Staff was awesome! - Breakfast was good for hotel Can’t think of anything
• Deborah (10/5): I really enjoyed my room, most food, low volume of housekeeping while working, friendly staff. - Friday morning, I loved the plain scrambled eggs with sausage patties. Condiments and potatoes offered on the side. Waffles were great. Beverage choices were great. My room was clean and looked & smelled clean, even the shower. My room was spacious and well-arranged. I don't have pics; would have liked to attach short one minutes video. Saturday morning, I did not like the flavor of the eggs; I think that was chorizo & eggs mixed. Wanted plain scrambled eggs. Good to have condiments and potatoes on the side. Waffles were great. Beverage choices were great. I did not like about my room was the dim lighting in the bathroom, around the mirror. Need brighter light to apply makeup. Even with both switches on, there is not sufficient makeup lighting. Also, the shower water pressure was constantly fluctuating in my 4th floor shower.
• Christina (10/5): Exceptional -
• Ruby (10/5): 10 de 10 - Fue muy cómodo y perfecta la atención

Photos