Holiday Inn & Suites Suzhou Yangcheng Lake by IHG

Location: No. 3 Weihua Road, Industry Park, Suzhou, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Concierge service
• Emergency cord in bathroom
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Housekeeping on request
• Clubhouse
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station
• Bulk dispenser for toiletries

Rooms Available

• One-Bedroom Twin Suite with Balcony

  Guests will have a special experience as this suite features a hot tub. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite offers air conditioning, a washing machine, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 5 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• One-Bedroom Suite with Two Beds - Non-Smoking

  Guests will have a special experience as the suite offers a hot tub. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite provides air conditioning, a washing machine, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Standard King Room with Balcony

  Guests will have a special experience as the double room features a hot tub. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a washing machine, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• One-Bedroom King Suite with Tub and Balcony

  Guests will have a special experience as this suite provides a hot tub. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite offers air conditioning, a washing machine, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Standard Room

  This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room provides a TV, a washing machine, soundproof walls, a seating area as well as lake views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Two-Bedroom King Suite with Two King Beds and Balcony

  Guests will have a special experience as this suite provides a hot tub. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite offers air conditioning, a washing machine, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Two-Bedroom Suite with One King and One Queen Beds

  This suite features a hot tub. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite provides air conditioning, a washing machine, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• One-Bedroom Suite

  The hot tub is the standout feature of this suite. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious suite offers air conditioning, a washing machine, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Standard Twin Room with Balcony

  This twin room's special feature is the hot tub. The twin room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious twin room provides air conditioning, a washing machine, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Standard King Room

  The hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room features a TV, a washing machine, soundproof walls, a seating area as well as lake views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Suite

  This suite features a hot tub. Boasting 1 bedroom, this spacious suite has 1 bathroom with a shower, a seating area and terrace where you can relax. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a TV, a washing machine, soundproof walls, a dining area as well as lake views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• One-Bedroom Suite with Balcony

  This suite's special feature is the hot tub. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite provides air conditioning, a washing machine, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

Guest Reviews

• Irene Yan (3/5): - 作为洲际旗下酒店，总体上都不太满意。 1.设施浴室挡水密封条有破损，没有得到及时修复。套房房间桌子摆放歪斜，与台面不齐平，抽屉边角凸出，勾衣服。 2.打开冰箱的瞬间，飞出个虫子，打死后有拍了照片。 3.房间飘窗的玻璃窗长时间未清洁，都是灰蒙蒙的。 4.夜间柜面客服2人都情绪不够，态度比较被动，缺乏服务行业的待人接物的基本主动。 5.房间灯光光源单一，而且一个床头射灯是不亮的。 6.套房床头插座布局不合理，在枕头上方，充电时没有边柜放手机，如遇充电短路，床品容易自燃，存在安全隐患。 7.地下停车场通道幽暗有异味、整体环境脏兮兮的，车位划线布局局促，部分客人停车歪斜，导致其他车辆无法停入，资源浪费。 8.地下停车场通道有堆物，一些旧床垫及木质旧物堆砌，存在消防安全隐患。另外，滋生蚊蝇，咬了好几个蚊子包。 9.夜间大厅有客人聊天、喝酒，但没有给人家留一点灯光。 总之，与宣传内容不符，作为洲际旗下品牌酒店，在管理和服务上，没有什么性价比。
• Sergio (8/5): Very good - Good option for staying in Suzhou, attentive staff, spacious rooms with great views and acceptable breakfast. Facilities could benefit from some renovation works, especially the bathrooms.
• Oleg (10/5): Exceptional - All the stuff in reception were very kind very welcoming and very helpful the best I have seen in my visit.
• Todd (10/5): - The staff was super friendly and they all spoke English well. The breakfast was good and had enough options for foreign travelers. There was a good cheap noodle shop in the small shopping area across the street. The gym was fairly well equipped as well. I would stay there again.
• Pavan (10/5): Comfortable, clean and friendly hotel - Staff is very very friendly and they speek very good English Nothing
• Meishi (10/5): - Bien situé et bien servi.
• Walter (8/5): Very good - Breakfast was acceptable but not special. Please consider to teach one receptionist English, without using apps. The message in English on app is not working correct. Nobody understands the basics of English. This made communication very difficult, but the staff always tried to help, and this attitude is fantastic.
• Bin (8/5): Very good -
• Roy (9/5): Superb -

Photos