Real Inn Cancún
Location: Boulevard Kukulcán km. 5.5, Zona Hotelera, Cancún, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Indulge in comfort and style at Real Inn Cancún. Each room is equipped with modern amenities, ensuring a relaxing stay. From a TV with cable channels to a private bathroom with free toiletries, we have everything you need for a perfect vacation.
Impressive Facilities
Enjoy a range of facilities during your stay. Take a refreshing dip in the outdoor pool, stay active at the fitness centre, and savor delicious meals at the on-site restaurant. With meeting facilities and laundry services available, we cater to all your needs seamlessly.
Convenient Location
Situated near popular attractions like Tortuga beach and Plaza Caracol shopping centre, Real Inn Cancún offers easy access to the best of the city. Explore nearby nightlife spots or unwind at the beautiful La Isla Shopping Village. Book your stay now for an unforgettable experience.
Important Information
Dear guest, if you book a rate with breakfast, it applies only per adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Shallow end
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
Rooms Available
-
Executive Double - Lagoon View
The double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Two Beds - Lagoon View
The double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as lake views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe King - Lagoon View
The double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a tiled floor as well as lake views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Master Suite - Lagoon View
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with lake views, this suite also offers a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Room
1 King Bed
344-sq-foot room with city views
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with satellite channels and streaming services
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Desk chair
-
Junior Suite - Lagoon View
This air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite offers a wardrobe, a safe deposit box, a tiled floor, a flat-screen TV with satellite channels, as well as lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Two Beds - Boulevard View
This double or twin room has air conditioning. The terraces and views of the rooms are subject to availability
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe King - Boulevard View
This double room has air conditioning. Please note this room is adults-only. The terraces and views of the rooms are subject to availability
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Executive Double - Boulevard View
This double room has a cable TV and air conditioning The terraces and views of the rooms are subject to availability.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite - Boulevard View
This suite features air conditioning and cable TV. The terraces and views of the rooms are subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Vera Lucia (1/5): - Bonjour, j’ai rien à dire sur cette hôtel car j’ai pas eu l’occasion de mettre les pieds, je suis arrivée à 23h sur place. L’hôtel était complètement fermé pour rénovation et personne nous a tenu au courant ce que je trouve très désagréable, vous retrouvez à Cancún un dimanche à 23h et vous rendez compte que votre hôtel est complètement fermé à votre place. Vous auriez fait quoi je suis déçu par Booking car ça fait longtemps maintenant que je pars avec le groupe Booking et ça fait deux fois qu’il m’arrive des problèmes. Donc faites en sorte s’il vous plaît de vous renseigner par rapport à vos hôtels. Merci bien
- ROBERTO SILVIO (9/5): -
- Leander (9/5): -
- Jaskaran (1/5): - Nothing Room were so smelly, so suffocation in the hallway, couldn't breathe. Toilet wasn't working, AC wasn't cooling. Bed sheets were smelling so bad.
- Mauricio Oscar (8/5): -
- Amit (10/5): -
- Paulianna (1/5): SCAMMERS AVOID AT ALL COST! Extremely bad, do not believe the pictures on internet. The rooms are dirty, the staff mean - NOTHING SEND THE MAJORITY OF THE TIME OUTSIDE and even ate breakfast on another hotel near by Extremely bad, do not believe the pictures on internet. Wonder why the tickets aren’t refundable…we checked in at the same time as a couple and a groupe of friends and they left the next day. We couldn’t unfortunately. The rooms are dirty, the staff mean and unprofessional. Do not take the « breakfast included » option cause you will receive 2 slices of bread and 7 pieces of fruit and a coffee or tea. No buffet at all. They’re SCAMMERS !!!!
- Cantu (10/5): -
- Aldrige (10/5): Calidad precio perfecto - Ubicacion Televisor
- Lily (8/5): - Sehr schöner pool mit Aussicht, grosse Betten, sehr guter Service Wasser war nicht sehr warm (Dusche)
- Roberto (7/5): BIEN - la piscina excelente y la ubicación tambien NO hubo agua caliente en la regadera eso fue fatal para mi, y tambien siento que hace falta mantenimiento en las instalaciones
- Alvis Gallardo (10/5): Ubicación, precio y personal amable - Hotel muy bonito y en una excelente ubicación para todo, Gracias Fernanda por su apoyo en lo que ocupe en mi estancia 🙏
- miguel angel (8/5): Estancia agradable. - La vista de la laguna. El desayuno incluído, la habitación tenía muchísimo olor a humedad, la instalación de la habitación requiere mantenimiento la tv se enciende automáticamente por la noche.
- Idan (7/5): -
- Miguel Angel (8/5): -
- Verde Rodarte (8/5): - el agua de la regadera estaba fria para mi gusto la tv no funcionaba
- Raphael (6/5): -
- MIGUEL (9/5): Buena opción, excelente relación precio calidad - La ubicación es perfecta. Cerca del centro de cancun asi como de las principales playas. La playa más cercana está cruzando la avenida a 3 minutos caminando. La relación precio calidad es muy buena. El desayuno buffete básico pero delicioso. Las instalaciones están un poco descuidadas hace falta mantenimiento en la habitación. La limpieza podría mejorar. El servicio de bar termina 11pm. No hay oferta de comida en el restaurante, excepto el desayuno, si deseas comer o cenar debes pensar en otras opciones fuera del hotel.
- Leah (10/5): -
- Cristian (10/5): - Desayunar al frente del mar. Que no me hayan avisado en el momento de la reserva, el desayuno no es Buffet sino apenas Cafe con una tostada.
- Hugo Abraham (9/5): Buen relación calidad-precio. Básico solo para descansar - La ubicación es excelente si tienes plan de ir a la playa pública que está enfrente y las salidas de los ferrys que van a Isla Mujeres. Tiene una linda vista hacia la laguna y es recomendable que pidas habitaciones con esa vista porque hacia la carretera se escucha mucho ruido. Las habitaciones son cómodas y amplias. La alberca es de buen tamaño. Las habitaciones huelen a humedad. Es un hotel muy básico, solo para pasar la noche. No hay amenidades ni actividades para niños. El restaurante es costoso con servicio a la carta.
- SAPTHY (4/5): - Las áreas comunes del alojamiento son bonitas y está muy bien ubicado Vine hace dos años y la experiencia fue súper buena, pero esta vez regresé con mi familia y el personal era muy mal humorado, no había interés en servir (principalmente en la parte del restaurante). Un miembro de mi familia no puede comer cualquier comida y se pidió a domicilio y la recepción no aceptó recibirlo (cosa que jamás nos había pasado en ningún hotel). Una de las habitaciones tenía una como cucaracha y en general se veía muy desgastada, le faltaba mantenimiento.
- Yasmin (4/5): Would not recommend for this price - The staff were friendly and the view from the pool and the breakfast area were very nice. The room was large. Breakfast was terrible. Only the continental breakfast was included which is just a few pieces of fruit (melon and papaya) and 2 slices per person of toast with butter and jam. If you wanted to enjoy the breakfast buffet (which was right in front of you) you had to pay extra, which feels really unnecessary. The hotel has a weird unpleasant smell. The room was old and not very charming. We had no balcony or terras. Disappointed in this hotel because we feel like we’ve overpaid.
- JERIC (5/5): -
- Cesar Fabian (8/5): -
- Guest (10/5): Excelente hotel con buen ubicación - Ubicacion y habitacion Nada
- Vasquez (10/5): - La piscina Los precios de la comida
- Wilson (9/5): - Estrutura e localização Café da manhã muito caro, sem necessidade.
- Heinz (10/5): -
- Mirna2019 (5/5): - L'hotel affaccia sulla laguna ed ha un gazebo esterno per colazione e pranzi. La prima camera che mi hanno detto puzzava di muffa. La seconda meno ma era affacciata su uno strano molto rumorosa. Doccia con segni di ossidazionee calcare ai lati e l'acqua che scendeva molto piano..
- Anabel (10/5): - Ubicacion
- donacianogonzalez (6/5): Needs remodeling - Rooms are in urgent need of remodelation, location is great and resaurant is not bad, just very limited.
- Anabel (9/5): Acogedor - La ubicacion El desayuno
- Dare (1/5): - The location is the only thing that makes sense with the hotel The room was smelling, the corridors, mosquitoes at the pool area and restaurants. The service and hotel were so horrible.
- Brett (9/5): -
- Fernando (9/5): Buen lugar cerca de Playa Langosta - La ubicación es muy buena, Playa Langosta se encuentra prácticamente cruzando la avenida y el mismo hotel está frente a la laguna que ofrece una vista increíble. El buffet era accesible y rico, además el personal del restaurante era muy atento. El cuarto era muy amplio y en general limpio, el wi-fi funcionó adecuadamente. La cama era algo pequeña y la regadera era difícil de operar, sin embargo, nada grave. Lo único que me pareció muy elevado fue el precio de los alimentos en el lobby.
- Cynthia (10/5): -
- Maribel (8/5): - Neseita un poco de remodelación En los baños Mantenimiento muy bueno Servicio en restaurante muy bueno En representación no muy buena
- Amy (4/5): - Bathroom smelled like pee. There was a waitress that
- Kiley (10/5): - Great for the price!
- Feroz (10/5): - excellent
- Amala Mary (8/5): - The swimming pool and the lagoon view from the room was very beautiful..the bar was very small.the food court also nice
- Brandis (7/5): Real Inn Cancun. Bra budget hotell - Fint basseng rett utefor med flott utsikt utover bukta. Huggelig og serviceinnstilt personale. Døgnåpen resepsjon med romservice med mulighet for levering av varm mat til rommet 24/7. Aircondition fungerte ikke be ankomst, ble ikke fikset før ut på dagen neste dag. Deretter fungerte det, men Aircondition var relativt støyende.
- Valentina (2/5): Pésima estadía - Malísimo lugar para quedarse, no vale la pena ir a Cancún y pagar por este hotel, mucho mejor pagar un poco más con muchas más comodidades. Nos tocó una habitación al lado de la construcción que están haciendo y metían ruido todo el día, a pesar de pedirles en reiteradas ocasiones que se detuvieran para poder descansar. Por otro lado, la habitación estaba sucia, con agujeros en las paredes y el personal es muy desagradable. Fue el peor lugar en el que me quedé en Cancún
- Tatiana (10/5): -
- Odile (9/5): -
- Jacques Costa Lee (3/5): Infelizmente decepcionou. - Da localização, do tamanho do quarto e da recepção. Dos funcionários do café. Indignado com uma funcionária mais velha de óculos que me disse que eu e minha família de 4 pessoas só poderiam comer um pão doce ou uma fatia de pão tostado pros quatro. Não tem base como fui mal tratado. Péssimo as pessoas mais velhas do serviço de café , não tem bom senso e deixar criança de 2 anos sem comer nada. Não volto e não recomendo virem. Estava indo tudo bem até esse incidente.
- Fiori (6/5): - La posizione Mancanza di un frigo in stanza e scarsa la colazione
- Carrillo (10/5): -
- Mario (10/5): -
- Seung Whan (10/5): - View
- Gabriela (10/5): TODO OK - TODO OK TODO OK
- Johnathan (8/5): Good spot - I would stay here again. Beautiful views and well taken care of
- Laura (3/5): Nada recomendable - La ubicación, las vistas muy bonitas a la laguna y la mayoría del personal que nos atendió muy serviciales y amables, en concreto una chica del desayuno que siempre te respondía con una sonrisa se agradece, y en recepción que dentro de las posibilidades del hotel nos intentaron dar el mejor servicio. El hotel esta muy dejado, los baños estaban antiguos, rotos y sucios, nos cambiamos 2 veces de habitación porque en una el wc no funcionaba y la ducha no salía agua caliente, y el segunda porque la habitación apestaba a tubería insoportable. Finalmente nos cambiaron a una habitación en condiciones. Además nosotros habíamos hecho la reserva que incluía el desayuno pero muy a nuestro pesar cuando llegamos nos dijeron que no, que era solo el desayuno “continental” ( incluía tostadas, fruta y café o zumo) que nos lo especificaron una vez allí y además estuvieron muy atentos a que no cogiéramos nada que no incluyese eso en el bufé (que si queríamos el completo que había que pagar un extra) nosotros no nos gusta discutir y nos apañamos con ese desayuno pero la ultima mañana nos volvieron a decir que ahora no podíamos coger directamente del bufé (la fruta) y que nos tenían que servir ellos mismos lo que nos sentó aun peor, según ellos el director del hotel les había llamado la atención… echaron la culpa a Booking por no especificar qué tipo de desayuno estábamos contratando (cuando las camas y las habitaciones si que las elegimos) en fin culpa de Booking o del hotel la realidad es que habíamos contratado algo que no tuvimos y encima nos trataron mal en el desayuno.
- Morgane (5/5): Mitigée - Piscine, la vue incroyable, la literie et café Starbucks Salle de sport (mais pas de tapis pour sol manque d’équipement et parfois de bouteilles d’eau) L’hôtel est un peu vétuste Le personnel est sympa au début cependant il force pour avoir des tips et n’adresse plus la parole si on en donne pas … (15% du prix pour le service dans les plats..) + pas de passage automatique journalier pour le nettoyage de la chambre, nous avons du demander à deux reprises pour qu’il soit fait … décevant Pas assez d’eau à disposition (en raison de l’absence de passage nous n’avions pas les petites bouteilles d’eau gratuite) et sont payantes à l’accueil …
- Antoanela (4/5): - We didn’t like it. Very inconvenient. It is not a 4 star resort for sure. We will never choose anything like that in Mexico.
- Maria Cecilia (9/5): -
- Rika (10/5): -
- David (7/5): - The location was OK apart from my room had constant traffic noise. The menu was good and the staff were helpful. The pool area was nice. Very relaxing with a nice view. The smell of the room was sort of mouldy smell and the balcony door could not open so drying clothes was difficult. I watched history channel for 2 evenings then it stopped working and I was told it does that sometimes. Nobody knows why?
- yolanda (8/5): Good - Front desk employee polite. The room size is just right for the price. The beds were comfortable, and they cleaned each morning. They provided small water bottles every day in our stay. They had room service any time of the day. The pool area clean provided the pool towels. The view was calm and peaceful, with a bay side view. For coffee lovers, they had a Starbucks available by the front desk area to purchase and snack options. Would also offer food by the card beverage or alcoholic drinks . The beaches available across the main street of the hotel beautiful clear water peaceful playa langosta. All employees in the hotel provided a good service. That they dont offer all exclusive packages.
- Bartuluchi (10/5): - El lugar Las habitaciones
- Veronica (10/5): - Que pese a que no había frigobar en la habitación, nos regalaron hielo Nada
- Houda (5/5): - Staff Everything else
- Luis miguel (10/5): - No words excelente
- Maria Gabriela (7/5): - Tem uma bela vista para a lagoa, tanto da piscina quanto do quarto. O chuveiro cai pouca água. O café da manhã é bem simples e fica numa área aberta que é invadida por muitos pássaros que incomodam bastante. A piscina é quente. A localização não é boa para passear pelo centrinho. A cama de casal parece de viúva.
- Lucas (2/5): A shame. This hotel needs good maintenance and breakfast policies to be reviewed - Good location. A shame. we came in 2019 and this hotel was not in that conditions at all. Firstly, the pool area was in a terrible condition, lots of broken deckchairs and parasols, and several plastic cups lying around the pool. Then, regarding the room, the paint was all peeling, we noticed several stains on the sheets, and there was one night when we were woken up by the smell of cigarettes so it would be good to review the ventilation system. The smell in the corridors was also unpleasant. Finally, the icing on the cake, we had paid to have breakfast included, but when we arrived at the restaurant, a waitress told us that our package only included a coffee, fruit and 2 toasts, and if we wanted the buffet, we had to pay extra. A real shame knowing that we had already paid extra to have breakfast included. Also the staff was ok but not super friendly and not very smiling.
- Buelna (7/5): Cómodo, bien ubicado, limpio, bien por costo - Piscina, muy bien, habitación: un poco maltratados muebles, no dejaban toallas limpias Toallas limpias, y no hubo servicio de televisión por cable en toda la estancia
- Segoviano (10/5): Excelente hotel buena vista - La amplitud del cuarto Nada
- Miguel Angel (10/5): - This is the 3rd time I stay in this hotel and I have never been disappointed. Very freindly staff clean rooms and facility easy access to lots of places either walking or taking the public transportation. The beach right across the street is excellent to spend the day. I will definately return and do recommend.
- Mario (8/5): - System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
- Giulio (7/5): - Camera molto carina,servizi giornalieri di cambio lenzuola e asciugamani La colazione è assolutamente da cancellare,quasi nulla di mangiabile.
- raquel432025 (10/5): Short but nice stay - We only stayed for one night and didn’t have time to enjoy the hotel facilities, but everything was great.
- Efraín mauro (7/5): -
- Alessia (2/5): - Molto bella la parte sterna della piscina, con vista su laguna, posizione della struttura vicina alle spiagge più carine Posizione non centrale per poter arrivare alla zona Hotelera bisognava prendere necessariamente l’auto, ma la cosa peggiore di questa struttura è l’umidità nelle stanze, mi sono beccata la febbre a 39 al ritorno, entrati in camera c’era il gelo, inizialmente mi avevano assegnato una camera completamente bagnata, specchi, armadi, letti ecc…dopo averla cambiata ne hanno data un’altra ma la cosa non era tanto cambiata. Un po’ datato internamente molto vecchio con puzza di muffa….non lo consiglio!
- Gabriela (8/5): - Las iguanas y la vista Que no especificaba bien que el desayuno solo era para adultos
- Vanegas (9/5): agradable - piscina el wifi en la habitación
- Luis Fabian (10/5): - La limpieza y la ubicación
- Wilson (10/5): - Quase tudo Não ter frigobar. Tv não tem operação amigável e não tem instruções no quarto.
- Maximilian (10/5): - Alles! Einfach ein super Service Leider gab es keinen Kühlschrank auf dem Zimmer. Das hat das Lagern von Getränken bei der Hitze erschwert.
- Jesse 🧚♀️ (4/5): Clima no servía - La alberca esta limpia, igual la habitación. El clima no servía,se apagaba a cada rato y de volvía a encender y hacia mucho ruido, y las instalaciones ya se ven un poco viejas.
- Mélissa (9/5): Incroyable expérience, ce logement était idéal pour nos vacances en famille. -
- Martino (3/5): Spero che l hotel si renda conto e adotti politiche diverse nei confronti dei turisti che pagano e si meritano servizi m - La struttura si trova in una bella posizione di cancun purtroppo a farne le spese sono tutti i contesti attorno Siamo arrivati un giorno dopo poiche ci hanno cancellato il volo da subito si vedeva che volevano speculare infatti invece della aspettata accoglienza dopo il lungo viaggio abbiamo dovuto fare un chek in lunghissimo e ci hanno fatto pagare una notte in piu come penale che abbiamo dovuti accettare per forza seno non ci avrebbero fatto fare nemmeno quella notte gia pagata inutile sollecito a booking e discutere perche hanno loro il coltello dalla parte del manico veramente uno staff pessimo sconsiglio vivamente la struttura
- Brian (7/5): Good value for money - Great value, a lot cheaper than other places. Pool area was excellent. Easy to get to Hotel Zone or downtown using the R1 and R2 buses or taxi. Large sized room. ATM available in the lobby. Boulevard view means facing the very loud and busy main road (avoid if you get woken easily). No refrigerator in the room. Safe was not working. Staff were okay.
- B (10/5): -
- Simon (7/5): - Buenas instalaciones La atención del personal
- Alejandro (6/5): -
- Melissa (4/5): - El personal buena atención. Definitivamente la comida los desayunos y el menú súper reducido y atención súper lenta
- Arturo (10/5): - Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
- Thaelis (6/5): - Food wise not the best
- Omar Ernesto (8/5): -
- Diogenes Fernando (9/5): Visita Cancún - Tranquilo para descansar No hay cerca puntos de comida
- Nuno (4/5): Abaixo das expectativas - Localização, piscina exterior e área de refeições com vista para a lagoa Quarto com problemas estruturais, limpeza inadequada, ar condicionado muito ruidoso e mau isolamento sonoro. Quarto sem varanda ou janela de abrir para o exterior. Sinal de Wi-Fi fraco, a quebrar constantemente. Apesar de ter reservado pela booking “pequeno almoço incluído”, no momento do check in cobram mais por um pequeno almoço buffet.
- Ivan Omar (4/5): - The hotel seems nice but lacks lots of maintenance. The room I got didn’t have hot water, the shower faucet was broken (didn’t have handles), the cushions in the chairs were peeled off, the thermostat wasn’t working, the towels were old and hard as cardboard (and there was only one), no cleaning products available like conditioner or body lotion, the mirrors were stained, and the shower door was creaking. After asking for help I was moved to another room in better conditions, but not a radical improvement and the request wasn’t received in a nice way either. I moved later to another hotel which was about the same price but radically better in many aspects. The pool was pretty good.
- YAKELIS (10/5): - Customer services.
- Mehdi (6/5): -
- Lazaro (7/5): Pleasant and relaxing. - Good location The restaurant is too expensive..and Menu sucks!
- Moussa (4/5): Cette hôtel est un excellent 3 étoiles mais certainement pas un 4 - L’emplacement et le personnel La mise à disposition d’eau minéral Les équipements sont vétustes… Il y a une Odeur de canalisation. L’absence de fenêtre qu’on puisse ouvrir. L’absence de mini bar… L’absence de coffre fort. La grille de la climatisation hyper sale.
- Federico (5/5): -
- Oleh (9/5): -
- Abbie (10/5): -
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