Hyatt Place Columbia/Downtown/The Vista
Location: 819 Gervais Street, Columbia, South Carolina, 29201, Columbia, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Indoor Pool and Fitness Center
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
Dining and Refreshments
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Convenient Amenities
Unwind with complimentary wireless internet access, a 24-hour business center, and complimentary newspapers in the lobby. Featured amenities include complimentary wired internet access and a complimentary shuttle within 3.00 mi.
A stay at Hyatt Place Columbia/Downtown/The Vista places you in the heart of Columbia, within a 10-minute walk of University of South Carolina and Colonial Life Arena. Book now for a comfortable stay with convenient amenities!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
Policies
Check-in: 03:00 PM - 02:00 AM
Check-out: 12:00 PM
Instructions: It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Picnic area
- Elevator
- Fitness facilities
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Internet access in public areas - high speed
- Meeting rooms
- Tours/ticket assistance
- Free wired internet
- Assistive listening devices available
- Braille or raised signage
- Free area shuttle
- 24-hour business center
- Snack bar/deli
- Self parking (surcharge)
- Free buffet breakfast
- Banquet hall
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite, Accessible, Bathtub
1 King Bed and 1 Double Sofa Bed
513 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
- Accessible bathtub
-
Room, 1 King Bed (High Floor)
1 King Bed
334 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Suite, 1 King Bed, Accessible
1 King Bed
513 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
334 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and sofa bed
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Room, 1 King Bed with Sofa bed, Accessible
1 King Bed and 1 Double Sofa Bed
513 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Room, 1 King Bed, Accessible, Bathtub
1 King Bed
334 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Room, 2 Queen Beds (High Floor)
2 Queen Beds
350 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
513 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Suite, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
513 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Room, 1 King Bed
1 King Bed
334 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
-
Room, 2 Queen Beds
2 Queen Beds
355 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Bedsheets provided
Guest Reviews
- Temikia (8/5): - Yes everything was nice & clean
- Nicolya (8/5): - Stayed for a concert, loved the fact it was walking distance to the colonial center and in the middle of downtown. Customer service was welcoming and friendly as well!
- Terrakya (8/5): - It wasn’t the cleanest but I was barely in there so I didn’t complain. The staff were nice. I wouldn’t stay here again
- John (6/5): - It was not okay a decent place to stay
- Victoria (10/5): - The bar was stocked and perfect. The breakfast bar was amazing and kids loved the pool and stay.
- Tawanna (10/5): - The hotel was very clean and staff was very nice and helpful.
- Adaeze (8/5): - Quiet
- Ivy (8/5): - Really liked this stay! Fyi- You have to pay for parking. I booked through expedia and did not know that. Thanks!
- Cameron (10/5): - Great!
- Joseph (8/5): - Staff was terrific. Would be a 5 star for the facility if one of the elevators were not out of service. I will stay here again
- Theresa (8/5): - It was clean and the rooms were good, however one elevator was broken the entire weekend so the wait for the one that wasn’t was very long.
- Jean Marie (6/5): - No clear instructions where main entrance is or where parking is
- Tricia (10/5): Excellent stay! - Beautiful and clean room and very friendly staff
- Ana (2/5): - Double charged
- Choyee (10/5): - Great location and we had a wonderful time!!
- thomas l Johnson (6/5): - The stay was grreat, but the night life was awful, it started at 9pm wiht loud racing motors and did not stopm until after midnight.
- Keri (8/5): - The breakfast is just ok. Beds are a little uncomfortable and make squeaky noises as you shift in bed. Other than that. It’s an easy stay esp if you are visiting UofSC student.
- John (2/5): - There were bed bugs in the room. It was 1130pm so we had no choice but to switch rooms in the hotel. The next day we’re got a full refund through Travelocity who handled the situation quickly and courteously. The property manager was rude and unprofessional; The night manager did her best to help us out with a different room. Thank you Travelocity for standing by your word!
- Francis (10/5): - Wonderful hotel in a great part of town. Staff was wonderful. Would definitely stay here again.
- Rachael (2/5): Aggravated - We were there for 4 nights, room service never cleared our room, we had to go run down someone to get towels and was charged 77.76 for parking and we never parked there. I called several times spoke with thomas, he said he would take care of it, I left messages for the manager and never to date received a return call
- Mark (10/5): - Good safe area, so many restaurants and bars,
- Marilena (8/5): - Everyone was helpful
- Anna (10/5): - Breakfast was a great option. Beds seemed smaller than a Queen. Bathroom didn’t seem to be cleaned thoroughly
- William (10/5): - Great staff added a day before our stay and it was not an issue. Only problem was they weren’t sure about the Expedia reservation and it caused some confusion on back end. Other than that no issues and a great place to visit
- Aaron (6/5): - We were going to give the hotel 2 stars, but I’m giving it a 3 due to the friendliness and professionalism of the hotel staff, minus the maintenance people. We stayed 3 nights and the first night we had tv issues, which the tv was programmed to another room so we couldn’t watch what we wanted, only what that room was watching. The bathroom lock was broken, and the sink drain was clogged. We had bought this up with the staff on the very first day, said they put in a work order, and we were basically gone all day the first 2 days of our stay and they STILL didn’t have any of it fixed. We checked out the hotel on the 3rd day and nothing was ever fixed at all. Oh, and the fridge was barely cold, didn’t matter what temp you set it at, still wasn’t cooling. All in all, we will probably pick another hotel if we are ever in the area again.
- Linette (8/5): - The hotel was nice. Pool was a bonus.
- david (8/5): - Bartenders and front desk were fantastic .
- David (10/5): - Love the location
- Liza (10/5): - First time here and enjoyed our stay. Dog friendly, very pleased. Definitely would stay here again. 7-8 min drive to the State Fair. A lot of restaurants around the area.
- Patrick (10/5): - Great beeakfast
- Chelsea (10/5): - We had a nice stay here for the second time. It is right in the heart of the city and there is plenty of dining in walking distance. The two gentlemen at the desk and valet were very helpful and cordial. The complimentary breakfast is really perfect with healthy options.
- Greg (10/5): - Great location and close to many dining options
- Melanie (10/5): Family trip - Our stay was great. The parking garage was tricky but after the first night, we parked in the lot behind the hotel.
- PATRICK (10/5): - The hotel is always clean and the service is great.
- Tammy (10/5): - Nice views from room and other floor elevator areas. Its in the Vista with lots to do in walking distance
- Shakay (10/5): - Tameka did a great job with my room. An had great customer service when I needed something
- Valla (10/5): - Very nice visit & staff was excellent!
- Sandra (8/5): - There was clearly not enough staff. There are we’re swimmers from a meet who were very good there was a lot of children. They ran out of towels and we had to wait for towels.
- Melissa (10/5): - We enjoyed our stay for my son’s army graduation. My only complaint would be the conditions of the bathroom were not exceptional. We enjoyed the early breakfast and proximity to dining
- Jeff (10/5): - .
- Laura (6/5): - Stayed here for three nights for a swim meet at Gamecocks Aquatic Center. The location is super convenient to campus and within walking distance to great restaurants. Here are the cons: - There are 2 elevators for the building. One elevator was out during our entire stay. During busy times, I took the stairs a lot. One afternoon both elevators were out and everyone was walking up and down stairs. Although they got the elevator repaired, this seemed like a difficult situation for people who are not able-bodied. -Parking was terrible. We mostly had to valet while there. Sometimes this also took a while to get our car. -The shades on the windows do not block out all of the light. If you like a really dark room, this hotel is not for you. Curtains would be a much better option. -If you have multiple people in the room, the bathroom is frosted rolling door. If someone is sleeping, but another person needs a light on in the bathroom, it will illuminate the whole room. The bathroom door also does not offer much privacy. -Breakfast was lacking. I asked one of the employees if they had certain items and I was told that a truck did not come in time and they would have to buy from a local store. The next day it was apparent no one bothered to purchase the items. Overall, it was okay, but nothing great. Also, I would choose to stay somewhere else next time.
- JOY (10/5): - Loved the downtown location. I missed the fact parking located in the back to register was very confusing.
- PATRICK (10/5): - Everything was great!!
- Mark (8/5): Good people decent property - Good day everything was fine except for one elevator not working
- Cindy (6/5): - The first room we were given had mold on the ceiling. The staff quickly gave us another room. The breakfast was not very appealing
- Jennifer (8/5): - This my second stay there and it's convient to USC to see my daughter. The staff are friendly and polite. I love staying here.
- Olumuyiwa (10/5): - Great place.
- Tanya (8/5): - The location and the fact that it was close to USC.
- John (8/5): - Great location, great property!
- Beth (4/5): - There was no microwave in the room. The towels were like sandpaper. The pool was out of use for the whole weekend.
- cathy (10/5): - Jeremy at the front desk was friendly and very helpful. The room 525 was very clean and cool on hot day. The oatmeal and fresh fruit was delicious for breakfast. Will stay here again.
- Shareeka (10/5): - Everything was perfect
- Jamila (10/5): - Everything was good.
- shamekia (10/5): - Good
- Jasmine (10/5): - Everything perfect …
- Veronica (2/5): - .
- porchea (10/5): - Most definitely a frequent place I'm coming more often. Even the cooks go out of their way to make sure your well taken care of. The whole staff is amazing.
- Linda (8/5): - This hotel is very conveniently placed between downtown Columbia and the Riverwalk. We were able to walk to almost every place we wanted to see. Breakfast was included and the selection of food was very nice. The room was comfortable and spacious. Please note you will be charged daily to park your car in their parking lot.
- Lia (6/5): - Standard hotel. Directions bring you to the front side. But, parking andvthe entrance is on Lady Street in the back. My bathroom at home is cleaner. Housekeeping ran out of supplies to remove red shower growth. Nobody changed linens on second bed. Drape dropped off and bright light ended sleeping early in the morning.
- Jane (10/5): - Our room was clean and well appointed. We had our dog with us and she was made very welcome. We enjoyed the proximity to the convention center where I was working and local restaurants staff. The staff were very friendly and I seem to enjoy working together at the Hyatt
- Keri (8/5): - It was ok this time. We have stayed here before and it was better. It wasn’t as clean this time around, shower was a bit dirty, and comforter needed a wash. Breakfast was just ok- front desk staff were great tho! Very friendly and helpful.
- Ivan (10/5): - Excellent
- Esther (10/5): - Great customer service
- Larry (8/5): - Nice place
- Jerelis (10/5): - Our stay was amazing, and I look forward to coming back! We had room 620 and I’ve never had such a beautiful view
- Lakia (10/5): - Nice stay
- Gayle (4/5): Disappointing - I was disappointed because the reviews were good. However, the staff was not friendly. They were either on their phones or talking amongst one another and did not greet anyone. We stayed 3 nights and our room was never cleaned. I was told this had to be requested. There was frequently garbage and dishes in the hallway. The Hyatt reputation is not what it used to be. :(
- Kelly (10/5): - Staff Jeremy was great! The location perfect. Close to all the restaurants and Soda City. Place was clean just needs a few updates. Definitely would stay again
- Areathia (8/5): - The hotel was very nice and breakfast was a good variety. I only felt that the beds were a bit hard, otherwise everything was perfect. I had a great stay and I will stay again.
- Michelle (10/5): - Great hotel. Loved the separate vanity sinks from the shower/toilet. Great fitness center. Good breakfast buffet. Thanks, Hyatt Place!
- Kristen (10/5): - We stayed here for a baseball series and it was perfect! The rooms were phenomenal, bed was comfortable, and the location is amazing. If we come back to Columbia, we will be staying here again.
- Austin (10/5): Perfect short stay - Easy to check in, friendly staff, nice clean place, exactly what we needed.
- Theodore (10/5): - Great stay! Everything was wonderful, the shower water pressure was a little on the
- Lacey (10/5): - Friendly check-in & out. Courteous staff around the property! walkable to everything and the AC works fabulous which is necessary for super-hot Columbia!
- Endia (10/5): - 10/10
- Keith (10/5): - Very close to restaurants and in the middle of downtown Large homeless population around the area so had to be aware of your surroundings
- S.P. (10/5): - Clean, spacious, and such kind people who helped make our stay wonderful.
- Daisy (10/5): - We spent a day and night at the Hyatt as we were there for my husband’s military graduation, and everything was perfect! The children loved the fact that there was an indoor pool which they were able to enjoy that afternoon and the next morning at 9am. Check out is at noon which gave us enough time to do what we have to do instead of feeling hurried. They have a wonderful selection of breakfast options and they have a small market, bar and dining options in and out of the hotel. We had a great time!
- Tracey (8/5): - Rooms were clean and the hotel was quiet at night
- April (10/5): - Was within walking distance to the arena for the concert I was there for!
- Aaron (10/5): - It was good!
- Desiree (8/5): - Walkable and clean
- Fiona (8/5): - I don’t like to pay $18 for parking. Didn’t know about this in advance. The property was convenient to restaurants in the area and close to USC.
- Henry (4/5): - Rooms were not prepared (out of soap, shampoo, etc), not enough towels, spots on sheets, sheets were ripped, had to ask for extra sheets, etc. Breakfast was good.
- Preston (10/5): Wonderful experience - Perfect stay for USC visit. Perfect location for downtown.
- Clyde G (10/5): - Cozy
- Jennifer (10/5): - Parking at night was rough
- Christine (10/5): - Excellent location to visit USC. Staff was friendly and accommodating. Hotel was clean and comfortable.
- April (8/5): - The staff was friendly upon arrival. Nice pool area for the kids. The town was walkable which was convenient. The room was very dusty and all the amenities in the shower were empty. The alarm clock and charging station were loose in the outlet which caused it to frequently lose power.
- Lynwood D (10/5): - Nice
- Elise (6/5): - The noise level of our room was very high. It’s on main road Gervais Street. Very loud
- Eric (10/5): - Great area
- simone (10/5): - Friendly staff, clean rooms, easy parking
- Mynor (10/5): - Nice
- Hollis (10/5): - Staff was excellent! Kind, caring and helpful!
- Ketorrin (10/5): Can say enough! - As usual ..my reception, stay, and departure are so blissful at the Hyatt. The staff takes so pride in they're performance and it shows. My family and I have been vacationing here for years now. There is a reason. The at home feel and relaxation as well as the privacy is exceptional. Thank you Hyatt Team 1 Columbia, SC.
- Donald (10/5): - It was excellent! All staff were exceptional!
- Joseph (8/5): - Not enough closet space but fairly nice room. Great location. Minimal breakfadt options.
- Rachel (6/5): - Trash was left in the room from previous customers trash including cough drops and other medicine. Just hopeful that whatever they had I don't get because I doubt it was actually cleaned properly
- Verified traveler (2/5): Find somewhere else. - Horrible! We were told our room was ready by email. We showed up, they gave us a room key when we walked in someone else was in the room. We had to wait 20 mins for them to clean another room, which they rushed and was dirty. We have three small children with us, that were ready for naps. The pool was indoor which we thought would be nice, but there was other tournaments and cheer competitions in town and the cheer girls were completely out of control with no adult supervision ages 10-14, the hotel staff was not able to locate parents as there were many complaints from other guest besides us in hotel. There was water all over the lobby floor with no slip signs from the kids unsupervised running around wet from pool. The hallways were loud, we checked in at 2:30p and check out at 8:30p we had, had enough. We were already booked to stay there again 3/28 weekend but canceled that stay. There are other hotels, aloft across the way and Hilton. We will not return to this Hyatt again, very disappointed in this one.
Photos
