Hotel Balcones de Bocagrande

Location: Bocagrande, Avenida San Martin No. 9-183, Cartagena de Indias, co

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Safety deposit box
• Tour desk
• Ironing service
• Currency exchange
• Non-smoking throughout
• Board games/puzzles
• Public Bath
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Thermometers for guests provided by property
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Japanese garden

Rooms Available

• Superior Double Room

  1 Double Bed

  Overlooking the garden

  
  

  Entertainment - 32-inch LED TV with cable channels

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe; rollaway/extra beds available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Rainfall showerhead
  • No rollaway/extra beds

• Family Room

  2 Double Beds and 1 Twin Bed

  344-sq-foot room with garden views

  
  

  Entertainment - 32-inch LED TV with cable channels

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe; rollaway/extra beds available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Rainfall showerhead
  • No rollaway/extra beds

• Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room provides air conditioning, a mini-bar, a safe deposit box, a flat-screen TV with satellite channels, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Entire unit located on ground floor
  • Toilet paper
  • Single-room air conditioning for guest accommodation

• Quadruple Room

  This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Entire unit located on ground floor
  • Toilet paper
  • Single-room air conditioning for guest accommodation

• Superior Twin Room

  This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Toilet paper
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Pacheco (9/5): Buen lugar para alojarse - La ubicación muy buena, se puede caminar hacia lugares turísticos. La zona segura. Buen desayuno. En general está bien.
• Sylvie (10/5): -
• Felipe (8/5): -
• Reseda (10/5): - Heel vriendelijk personeel. Fijne locatie dichtbij het strand, ong. 15 minuten lopen naar het oude centrum. (met kinderen dus makkelijk te doen) Schoon, lekker ontbijt. Mooi gebouw. Dichtbij eetgelegenheden.
• Galindo (10/5): - Nos atendieron muy bien, los desayunos muy ricos, la habitación cómoda, todo en orden.
• Priscila (7/5): Pessoas gentis e boa localização - Funcionários simpáticos e boa localização (pertinho da orla de bocagrande, fica na avenida principal). O café da manhã é simples mas gostoso. Não há água quente no chuveiro. O quarto tem uma janela grande que dá pro corredor onde circulam pessoas, a cortina não é tão grossa.
• Agnieszka (9/5): - Super lokalizacja, przyjemny pokój z klimatyzacją, fajne patio z kolonialnym charakterem, miła i pomocna obsluga Mogłoby być troche taniej
• Eudilia (8/5): Buena elección - La ubicación es excelente El aire en parte del cuarto no llegaba
• Angela Maria (10/5): Para vacaciones tranquilas - Desayuno variado,bien servido, personal amable y honesto, habitación limpia todos los días, cerca al centro comercial, con variedad de restaurantes cerca, a una cuadra de la playa. buena relación precio calidad .
• Haas (9/5): - ausgesprochen gemütliche Bleibe inmitten des Trubels von Bocagrande. Personal mit einem echten Lächeln. Hat meinen Aufenthalt in Cartagena positiv gemacht!
• María Paula (10/5): -
• Sandra Villagrán (8/5): - El servicio del desayuno excelente, variado y la camarera muy atenta. El cambio de toallas, la provisión de jabón.
• Hanny Mendoza (10/5): - La atención y cordialidad del personal del hotel. Cumplieron con todo lo pactado. Nos vamos satisfechos! Gracias 😄
• Enerieth (8/5): Confort y tranquilidad . - El hotel es demasiado cómodo, muy bien ubicado y cerca de la playa, sus habitaciones son cómodas limpias, el personal muy amable. Lo que les recomiendo Mejorar es el horario del desayuno demasiado temprano eso impide que varios huéspedes descansen porq tendríamos que madrugar a desayunar,y solo 1 hora y media , eso limita la comodidad. ,
• Alba (8/5): - Está bien ubicado Nada
• Paula (8/5): -
• Emmanuel (10/5): -
• Mila (4/5): Expected more for the price - Good location and strong AC in our room. Staff was friendly There were no toiletries provided, only one very small bar of soap, which was not replaced during our five-day stay. We were informed that towels are changed every two days, so when we requested a change (since it was already on the first day), it did not happen. Breakfast was decent in quality, but the portions were quite small, and the serving time was limited to 7:00–8:30 am, which felt rather short and inconvenient. The room was small, and the bathroom door could not be locked. All in all, I expected more in value
• Guest (10/5): -
• roberto carlos (8/5): Un buen hotel con una muy buena ubicación - El hotel es bueno y se muestra un importante esmero por brindar una buena atención Nada
• Muñoz (10/5): Muy recomendado. - Atención muy buena, habitación cómoda y muy bien ubicada.
• Martha (8/5): - Ubicación excelente buen desayuno Nada
• Adriana (8/5): -
• Rogelio (10/5): Servicio de excelencia - L atención del personal Falto más mantenimiento de instalaciones
• Ardila Rodriguez (7/5): - La ubicación es excelente y el personal muy agradable Las habitaciones son super pequeñas y el baño muy incómodo.
• Luz Madeleine (10/5): -
• Manuel (9/5): -
• Rivera (10/5): - La atención servicio al cliente es excelente, las instalaciones preciosas y la limpieza excepcional
• Gómez (10/5): - Toda la estadía allí es cómoda y cualquier cosa que necesites te colaboran, todo como en las imágenes, está cerca de absolutamente todo y sin duda uno regresa allí
• Mladen (10/5): Ispunjena očekivanja - Smeštaj je na odličnoj lokaciji, u boljem kvartu, nalazi se u glavnoj ulici u kojoj su kafići, restorani, prodavnice. Pored smeštaja postoji market koji radi do kasno. Iako je na prometnoj ulici i naša soba je gledala na nju, nije velika buka, ona možda traje do ponoći i to se najviše čuje muzika. Sobe su prostrane i uredne, svaki dan su nas pitali da li treba da se čisti i zamene peškiri. Vlasnica i radnice su jako ljubazne i predusretljive. Doručak je od 7:00 do 8:30 i svako jutro je bio drugačiji, uz sok, kafu/kakao i sveže voće. Postoji sef u sobi, ali nije pričvršćen ni za šta i može ga izneti iz sobe ko god želi. U kupatilu nema tople i hladne vode, već je samo jedna - mlaka. Za tuširanje nam nije bio problem, jer je spoljna temperatura visoka, ali fali to da na lavabou imate izbor.
• Sergio (8/5): Excelente si lo que se busca es salir a conocer - Ubicación y servicios Cosas bastante viejas
• gonzalez (9/5): -
• JESSICA (10/5): -
• Andrea (10/5): En el corazón de Bocagrande , servicios disponibles a la mano y relación precio calidad insuperable - Excelente ubicación y relación precio calidad insuperable Todos muy atentos para garantizar la estadía ! Lo único que no pudimos pagar antes pero el Establecimiento permitió pagar al momento del Check in
• Manoel (8/5): Nice budget hotel at a great location with very friendly staff ! - Great staff !!! all the ladies working there are absolutely friendly and helpful. I liked the breakfast very much, fruits, coffee and juice were very fresh and tasty. The location at Bocagrande is very good as it is near everything, plenty of bars, restaurants, farmacies, and markets nearby. The room was just ok, but expected as per the price paid. The bed was not confortable after a couple of days I started to feel some back-pain. For families, make sure you book a better and larger room. I was travelling alone and so, it was just fine for me. The air-conditioning was perfect and this is extremely important as temperatures at Cartagena are very high. The bed (not confortable).
• Mendez (10/5): It was a pleasure to be there - The place is beautiful
• Oshea (8/5): Very good - Nice lounge area Toilet paper holder ..not in right position to use..place above your head..not easy if seating on the toilet seat to reach above your head to use the toilet paper
• Sebastian (9/5): A place with great potential - It kicked most of the boxes with 1 exeption. It was clean, well located, good AC, the staff is nice and welcoming. I liked how they cook the breakfast eggs. 7-8AM noise from people having breakfast, every day, one hour of pure noise pollution. It's like they were in my room, the same group of apes. Shower water too cold for my desire.
• Luis (8/5): Very good -
• Katherine (8/5): Close to beach - Stayed here at the last minute due to a problem. Employees were very helpful & welcoming. Excellent breakfast included. Easy access to beach. All good.
• Hans (10/5): Exceptional - The staff was very helpful and kind. Location perfect with nice patio. Felt safe.
• Cardozo (10/5): Exceptional -
• Be (9/5): Superb - Perfect stay. Lovely staff. Sensibly sized breakfast. The toilet blocked very easily. Flush frequently throughout your 'session' to avoid. Also, a lamp in the room would be nice for the evening time.
• Abraham (10/5): Exceptional -
• Abraham (10/5): Exceptional - Excelente location and staff. Great value. No hot water. Can improve breakfast.
• Eduardo (5/5): Passable - The staff Basic roms and poor breakfast
• Diarmuid (8/5): Very good - Lovely breakfast There were 2 cockroaches in my room over 4 nights, not good.
• Abby (10/5): - The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
• Amanda (8/5): Good, modest, well priced and well located - The people who worked there were lovely, very welcoming, trustworthy. I am a woman travelling alone and I felt safe there. It’s in a good location. It’s modest accommodation but clean and there are nice areas undercover where you can sit outside. I speak Spanish which helped. Could have done with more and better quality electrical outlets.
• Manabu (7/5): Good -
• Alysia (8/5): Pleasant stay - The staff of the hotel were very welcoming and helpful. There was someone on reception 24 hours a day which gave a sense of security. The room was basic but comfortable and had everything we needed. The air con worked well. Breakfast was nice. They offered clean towels and to clean the room everyday. As the room faces the patio you could hear the noice of other guests when they were in the patio talking.
• Michael (10/5): Best service in Cartagena - The staff was incredible Super friendly and accommodating A pool or rooftop would be nice
• Lubica (8/5): Very good -
• Leonardo (7/5): Good -
• Nubia (10/5): Excelent - Location close to the beach Does not have Pool
• Yaridelis (9/5): Superb -
• Andrea (8/5): Very good -
• Elvis (8/5): Very good - good location just one towel per person!
• Kateřina (8/5): Very good - Location was good, close to several restaurants and beach. Staff was nice. Breakfast was simple, but they tried to change it everyday. The bed in our room was comfortable. For our stay I would say it was overpriced, but we stayed during New Year Eve, so I guess that is everywhere the same.
• Barrantes (6/5): Pleasant -
• Andres (7/5): Good -
• Sridharan (10/5): Clean and safe place - Great place, little noisy. other wise fine Super hot, even with A/C working. little expensive
• Ambar (10/5): - Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
• Verified traveler (10/5): - Staff was great. Was exactly what was expected from this place at a great value.
• Verified traveler (8/5): - La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio
• Verified traveler (10/5): - Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
• KELLY (8/5): - No me abonaron las noches de hospedaje
• Erica (4/5): - I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
• paul (10/5): - Reasonable price and nice folks. The staff were easy to work with.
• miguel (10/5): vacaciones felices - Muy bien el hotel muy bonito la gente muy amable y personal muy atento
• Melany (10/5): Hotel cómodo y accesible - El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis. El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
• Verified traveler (10/5): bueno bonito y limpio - hotel muy bueno bonito y limpio el desayuno muy rico y variado buen wifi
• Camille (4/5): - Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
• Karol (10/5): Felicitaciones!! - Un muy buen servicio a un buen precio! Excelente ubicación, cerca a todo en Bocagrande! Excelente atención por parte de los empleados!
• Verified traveler (4/5): Location doesn't compensate for condition - Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
• Kurt (8/5): Gutes einfaches hotel - Sehr nettes personal. Die lage is top.
• Verified traveler (6/5): - It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.
• rodrigo (4/5): - regular laatencion
• HAROLD (8/5): Económico, bien ubicado, limpieza, buen desayuno - Hotel económica, bien ubicado, limpio
• Robert (6/5): Nearby parking and nicely kept charming hotel. - This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.
• Ángeles (10/5): Lindo hotel - La estancia en el hotel fue muy agradable para toda la familia, mis hijos, mi esposo y yo. La dueña, nos trató excelente, nos brindó muchas atenciones y nos guió de manera formidable. me gustó su desayuno, sus habitaciones, el lugar es perfecto para todo, desde salir de compras, comer y caminar. Volveré
• Frank (6/5): Nice old style home close to the beach - Good central place to go everywhere, staff is great and friendly. If you are an spoiled american that likes resort type vacation? this is not for you. If you just need a clean bed and clean bath for a very reasonable price then this place is great.
• Veronica (8/5): Hotel agradable, personal muy amable y buena ubi. - El hotel es sencillo pero muy lindo. Tiene todas las comodidades y su personal es muy amable y atento, nos facilitaron todo lo que nos disponíamos a hacer! Muy buena ubicación. Recomendable 100%
• ML (6/5): Overpriced motel quality - Overpriced based on peak season price surge. The room was clean, the staff was friendly and the breakfast was delicious but the place could use a new coat of paint. The location was fine, by the beach at bocagrande and 20 min walk from the old city. The biggest complaint we had was no hot water for showers... It got warm but there wasn't a way to control the temperature.
• Verified traveler (6/5): - Muy buena atención por parte del personal del hotel. La habitación fue cómoda y limpia. No tuvimos problemas con conexión a internet ya que estuvimos hospedados en la habitación cercana a la recepción. En general es un buen lugar, bien ubicado y a un buen precio (comparado con los altos precios que se pueden encontrar en la misma zona en Cartagena)
• fany (8/5): de paseito con mami - En mi viaje me encanto la atencion, el desayuno, la limpieza en la habitación y su ubicación
• Karen Stephannie (10/5): EXCELENTE HOSPEDAJE - En verdad el Hotel es bastante tranquilo, es muy comodo, la habitación que nos asignaros fue perfecta! el servicio es EXCELENTE!, todos son super serviciales, Francia la chica de la recepción es lo mejor! super querida, atenta, estan todos muy pendientes del hospedaje de todos y cada uno. SI BUSCAS TRANQUILIDAD, ESPACIO, Y BUEN SERVICIO, EN VERDAD RECOMIENDO ESTE HOTEL, adicional que queda a una cuadra de la playa, y en frente quedan todos los sitios para aquellos que quieren ir de compras!
• pepe (8/5): Excelente confort, a gusto. - agradable, buen persobal, chiquito perp bonito, buena zona.
• Michael (6/5): OK value for money basic but acceptable - Breakfast very basic. Doors and windows poor quality and need repair and that in ground floor. Otherwise hotel looks nice outside great area and clean enough.
• MONICA (10/5): Great trip. An Excellent Hotel - This trip was excellent, the city is very nice. All it's beautifull. If you know the city, you will love forever
• ALEJANDRO (10/5): Excelente opción de alojamiento en Cartagena - Excelente ubicación en el sector de Bocagrande a una cuadra del mar y a 5 minutos en auto del centro histórico. El hotel es pequeño pero muy acogedor, las habitaciones aunque un poco pequeñas son cómodas, limpias, con aire acondicionado y TV. El desayuno tiene muy buen sabor y la atención es excelente. En conclusión, muy buena ubicación, excelente servicio, comodidad, buen precio; 100% recomendado
• Ludis (8/5): Un excelente cumpleaños - Muy bien, la atención de los empleados fue excelente, lo unico que tengo por objetar es que falta un poco mas de privacidad en la habitacion, ya que las cortinas me parece que no satisfacian la discrecionalidad para una pareja, por lo demas no tengo nada que decir. fue un excelente y placentero fin de semana. aparte que era mi cumpleaños, muchas gracias.
• veronica (8/5): Ok - Muy Bien lo malo es que no van a asear diarimente.
• Honey !!. (4/5): Deceiving pictures and information abound !!. - The rooms are not as big as they appeared in the brochures. I am not an expert in Bedding, but I had the impression that I was resting on an Spring Box. The Air Conditioning lacks a lot of performance and mine leaked on top of my pillow the last two nights of my stay, so I had to move my bed away from the wall but that made it impossible to open the door forcing me to move my bed every time I had to leave the room and leave the leak to soak up my pillow,( they provide enough pillows to be able to keep one dry, at least.). If you are lucky, the Maid will not shot your AC off when she had finished cleaning your room, do you remember I told you the system is not very effecient ?. Make your own conclusion !!. Good luck with the WiFi !!. I hope you do not need the modern ways of communication, there is not phones in the rooms. so if you need for some friends to contact you and your High Tech Mobile Phone does not operate properly with their Country Systems and Networks, be prepare to spend a lot of time at the front desk using their land line but remember there is not any Air Conditioning on that part of the facilities, either !!. The staff is nice, but when you tell them that something is not O.K. their answer is usually unrelated and I was waiting for a word of remorse or an apology of some kind, but it never came or was offered !!. The breakfast they provide, included in the price of the room, is decent and was a nice touch. For the price I paid, I had to say it was So So !!.
• Carlos (6/5): Cambiar el Tipo de Desayuno - Bien, creo en el desayuno podrían variar un poco, todos los días eran huevos. Y que el wifi pueda llegar a todas las habitaciones, tenía que salir al lobby para que me llegara y era incomodo por el calor.
• JUAN PABLO (8/5): - Excelente ubicación, habitación amplia y cómoda.
• sandra l (10/5): - Excelente servicio y atención
• Daniel (4/5): Don't expect much from this hote - Don't expect anything but a cheap hotel. The staff is very friendly but the room was extremely loud (traffic, loud A/C and fridge and generator outside the door), the bed was not that great, there was no hot water and very very little water pressure. One night we had to go to the reception and ask them to turn on the water in our room whenever we needed it. We were then given 10 minutes to shower/use the toilet etc. I would not stay here again.
• Claudio (6/5): Cartagena Histórica - Pousada localizada em Bocagrande perto de comércio excelente localização. Equipe do hotel atencioso. Pousada simples porem limpa. Mais para quem quer um lugar para dormir. Já que em Cartagena tem bastante coisa a fazer.
• Susanna (8/5): Simple but adequate, very friendly staff - Our stay was very pleasant. The hotel is simple, but adequate. A little rough around the edges, but with a charming colonial feel. The staff were extremely pleasant, accommodating, and helpful. Would stay here again.

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