Apollonia Beach Resort & Spa
Location: Gazi, Malevizi, Crete Island, 71414, Malevizi, GR
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in a variety of treatments at our full-service spa, unwind by the indoor swimming pools, and bask in the sun at our private beach.
Culinary Delights
Savor Greek cuisine at our fine dining restaurant, APHRODITE, enjoy room service, and sip on drinks at the beach bar or one of our three bars/lounges.
Convenience and Comfort
Stay connected with complimentary Wi-Fi, take advantage of our business center, and host events in our spacious conference center.
Book your stay at Apollonia Beach Resort & Spa for a truly unforgettable experience!
Important Information
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
- Pool access available from 9:00 AM to 6:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Fitness facilities
- Newspapers in lobby (surcharge)
- Free bicycles on site
- Arcade/game room
- Health club
- Parasailing on site
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Table tennis
- Karaoke
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Evening entertainment
- Picnic area
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Hiking/biking trails nearby
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Television in common areas
- Arcade/game room
- Library
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- On private beach
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- 24-hour business center
- Waterslide
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Free bicycles on site
- Miniature golf on site
- Parasailing on site
- Playground on site
- Rowing or canoeing on site
- Surfing/bodyboarding on site
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Winery attached
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Free buffet breakfast
- Newspapers in lobby (surcharge)
- Games
- Designer stores on site
- Banquet hall
- Horse riding nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Economy Double or Twin Room
2 Twin Beds OR 1 Double Bed
Features a private furnished balcony
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Junior Suite, Partial Sea View
1 Double Bed and 2 Twin Beds
538-sq-foot individually decorated room, furnished balcony with partial sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Pillow menu
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Suite, Partial Sea View
2 Twin Beds and 1 Double Bed
646-sq-foot individually decorated room, furnished balcony with partial sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Bungalow, Partial Sea View
1 Double Bed
312-sq-foot individually decorated room, furnished balcony with partial sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Family Room, Garden View
2 Twin Beds and 1 Double Bed
Furnished balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Executive Room, Partial Sea View
1 Double Bed and 2 Twin Beds
Furnished balcony with partial sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Double or Twin Room, Garden View
1 Double Bed OR 2 Twin Beds
312-sq-foot individually decorated room, furnished balcony with garden views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
-
Double or Twin Room, Partial Sea View
1 Double Bed OR 2 Twin Beds
312-sq-foot individually decorated room, furnished balcony with partial sea views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, hypo-allergenic bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
-
Bungalow, Garden View
1 Double Bed
312-sq-foot individually decorated room, furnished balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Smoking And Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
- Low-height counters/sink
Guest Reviews
- Julia (8/5): - Alles in allem gut, wenn man sich auf das all inclusive einlässt. Wir waren, da mit Hund angereist. In den Bungalows. Die waren ok, aber von der Ausstattung etwas älter. Das Personal war durchgängig freundlich und nett. Das Buffet abwechslungsreich und für die all- in Gäste gab es Gutscheine in den separaten Restaurants mit Essen ala carte. Das war sehr empfehlenswert! Toll ist auch der Strand und die Möglichkeiten des Wassersports. Eine Bushaltestelle befindet sich direkt vor der Anlage, Busse fahren alle 12 Minuten Richtung Heraklion.
- julien (2/5): - Usine,repas sans goût, chambre très vétuste,ne reflète pas le pays.animation et spectacle décevantes.placé a côté d'une raffinerie. Hôtel sans intérêt ne méritant pas 5 étoiles.
- Christine (8/5): - The pools were great! The store is wonderful and has all of the necessities and more. The beach is incredible as well! If you choose to go off and explore, there are rental cars and buses very near! The staff is so kind and helpful. We really enjoyed how we were treated by the staff! Things we think need to be improved: Limited kids club hours and it’s not very exciting for children as they often stay in and colour/paint. But the staff is lovely. The turnover in the dining room is slow and some food service is very inefficient. I do think this is partly due to people not knowing how to tidy up after themselves and/or grab more than they need.
- Sonia (10/5): Excellent séjour ! - Excellent séjour dans un établissement très propre et très fonctionnel, personnel souriant et accueillant, piscines proportionnées à la clientèle de l’hôtel, toboggans adaptés aux enfants de tout âge, équipe d’animation pleine d’énergie positive, sécurité aux normes, service 5 étoiles.
- Thibaud (10/5): - Super moment passé même pour très peu de jours. L'équipe d'animation est vraiment super, petit clin d'œil à Mario et Andrea pour le stretching matinale. Même l'équipe du bar le soir à l'hôtel. Nous avons vraiment besoin de détente et de la joie.
- Uriel (10/5): Great and relaxing - Great and relaxing
- Othmar (8/5): - gutes hotel mit tollem personal
- Marcus (10/5): - Fantastiskt bra hotell med allt man kan tänkas behöva. Rekommenderar starkt att köpa all inclusive för bekvämlighetens skull få det är något du tjänar in fort om du stannar där någon/några dagar. Rummet vi hade på plan 5 var stort och väldigt mysigt. Det var rent och fräscht på rummet. Personalen var väldigt hjälpsamma på plats. Vattenkokaren på rummet slutade att fungera och vi fick genast en ny. Vi frågade också om det gick att byta flaskan med det röda vinet vi fick mot vitt och det var heller inga problem. Vi hade initialt enbart betalt för boende och frukost, men märkte foer att det lönade sig med all inclusive och frågor vi kunde uppgradera vilket inte var några konstigheter. 5/5, verkligen toppen!
- tier (10/5): - It had everything you need. We were there in April 2025, in offseason. So some restaurants weren't open. But i would stay again
- Milad (8/5): - Alles war gut danke
- Brian (6/5): - The staff were great and doing their best, but the place is just rundown and not well-maintained. Our air conditioning unit wasn’t working so they moved us rooms and the second one wasn’t working very well either. The pool and pool bar area are wonderful and right on the beach, but they close at 6 PM- really don’t understand that when it’s one of the nicest aspects of the place. Our goal was to visit the Knossos palace and catch our morning ferry- if we had to do it again, we would stay in downtown Heracleon.
- Thomas (10/5): - L’hôtel en lui-même et tous les services ont été parfait. Le petit. Négatif serait un peu les alentours et après il y a possibilité de prendre les transports publics qui en a bien suffisamment ou une location de voiture ou les prix sont intéressants. Je conseille vivement cet hôtel que j’ai trouvé très intéressant avec un personnel sympathique
- Sergei (10/5): - Excellent family- friendly hotel at the sea- shore
- Alexander (4/5): - Das Hotel ist deutlich in die Jahre gekommen und an vielen Ecken abgenutzt und renovierungsbedürftig. Leider ist auch der Zugang zum Meer extrem steinig/felsig, so dass man nur schwer ins Meer kommt. Direkt daneben, ist ein großes Kraftwerk, dass sehr gut sehen, hören und riechen kann (https://maps.app.goo.gl/YYkUb3WV2w48zBSG9?g_st=ic) Es gibt so viele schöne Hotels auf dieser tollen Insel… Empfehlung: bucht euch in einem der anderen ein.
- Gina (8/5): - Es war ein sehr schöner Aufenthalt, das Essen und die Einrichtung wind schön. Unser Badezimmer ist ein wenig in die Jahre gekommem und sah nicht mehr so schön aus. Das Kraftwerk hat teilweise (vor allem früh morgens) bei schlechten Wind arg gerochen und ein wenig das Bild zerstört
- Asaf (8/5): - It was realy good place to stay at , A lovely, quiet, large place, large swimming pools full of sunbeds, a bar with a large variety of food, an amazing staff that helps with everything, a rich and good breakfast
- Trevor Leonard (10/5): - Large site but split up into large areas and gardens to recline in private beach and guard a plus. North of islands is windy in September so large breakers. Food options good. Drinks and cocktails are all sweet tasting, head for pool bar and get a mojito from Chris’s alkways smiling happy and best not sweet mojito lovely lady.
- Rony (10/5): - It is a nice place to have a vacation.
- Denise Marie (10/5): - Great beach
- Emmanuel (6/5): - I got there around 10pm and there was absolutely no options for food available in or around the hotel. I was told I had to go searching on the dark main road for an option to eat. I finally found one roughly a mile down the dark road. Also, the lobby looks up to date but the rooms are old. Very dated. Breakfast options were good.
- Tamila (10/5): - Very nice place to stay
- yakov (6/5): I don't understand how 5 strars! - We liked only the gardens, pools and the waterslides. The house kipper and the receptionist with the gray hair were very very kind. On the other hand, the staff in the dining room were not.. The food was nice. The children's beds were uncomfortable, so they slept with us in the large bed. The hotel is lil bit old. We took the all inclusive deal.
- Dipesh (6/5): - It was expensive for what it is, the food at the buffet was not great and the one time I had fish I vomited at night. The all inclusive drinks were bad. No proper kids club. List goes on and on.
- iva (6/5): - Nel complesso la struttura è ben tenuta. La pulizia e ordine da 10. Il personale del bar fronte mare non molto cortese.
- vincent (6/5): - Not a bad Hotel, def not 5*, more like 3-4. The entertainment is next to non existent of an evening, in fact its the poorest Ive ever had in a complex. Also in the whole 10 days we was there we never once found anybody else from the UK, Mainly German, French and eastern European. The spa is good but not cheap!! It is also a fair way from anything so you will need to get the bus or hire a car.
- Kiran (8/5): - The resort inside is very beautiful and staff are very friendly. The resort location is very close to the industrial area…
- Adrian (6/5): - Essen meistens kalt und das Kraftwerk neben dem Hotel. Es stinkt nach Diesel. Zu wenig Personal.
- Ellse (8/5): - Hôtel très agréable avec accès direct à la plage. Cocktails excellents. Grande variété au niveau des repas. Piscine un peu fraiche
- SYLVAIN (8/5): - C’est un bel hôtel. Le parc, les piscines et la plage privée sont vraiment bien entretenus et très agréables pour les adultes et les enfants. La raffinerie d’à côté est cachée, mais bien là. Le bar est très sympa et pro, avec un bon choix de cocktails… il faut prendre la formule all inclusive pour en profiter pleinement. On a regretté de peu de diversité dans les buffets chaque jour. Et des produits de qualité moyenne.
- Laura (10/5): - Very relaxing
- Reem (6/5): - Not really much to do at the resort and food wasn't the best... also the transportation the arrange is very expensive and double the price of a taxi... I would not recommend this resort.
- Luwa (8/5): - Ok
- Dirk (8/5): - Das erste Zimmer hatte schlechte Lage im 1. Stock; deshalb viele Moskitos, nachts kaum Schlafen möglich. Durch die Umbuchung während des Urlaubs bekam ich ein viel besseres Zimmer im 4. Stock, und keine Moskitos mehr!
- René (2/5): - c'est pas le standing d'un hôtel 5 étoiles
- Zsuzsanna (8/5): - Location nice on the beach, much of it seems a bit old and in need of an uplift.
- Magali (8/5): - Nous avons apprécié notre séjour, le personnel très sympathique. La chambre était impeccable. Manque de restaurant autour de l ‘hôtel. Nous avions pris juste le petit déjeuner, les restaurants de l’ hôtels sont chers. Il n’ y a pas de vie autour de l’ hôtel, on est un peu retiré. Pour vous reposer , c’ est super l’ hôtel est très agréable avec son magnifique jardin.
- Derek (10/5): - 5 Star 👌
- Benjamin (8/5): - Freundlichens Personal, schöne Anlage, gutes Essen. Gebäude etwas abgewohnt. Manchmal sehr laut morgens und Abends; Stühle rücken etc. in anderen Zimmern.
- Julia (8/5): - Sehr schönes Ressort , gutes Essen , sehr nettes Personal aber die poolzeiten von 10 -18 Uhr sind schade , da viele morgens und abends gerne schwimmen .. die Umgebung ist furchtbar , dreckig und Hässlich
- Josué (10/5): - Les animateurs et la nourriture était au top pleins de choses cool pour les enfants 😁
- Landry (4/5): - Selon votre offre , nous avions la vue sur mer depuis notre chambre . Cepedant AUCUNE chambre familiale n'a la vue sur la mer . Très déçu....
- Grant (2/5): A rogues gallery! Run away from this place now. - The hotel is beside a massive electrical power sub-station. The staff lacks patience. I had a hotels.com booking and when I went to the front desk they told me they did not have the booking and that there were no rooms. I left and booked another hotel. Then they charged me for the room and justified it by saying that i had not properly read the cancellation policy. This hotel is run by rogues and has lost sight of customer care and the truth. Run away from it.
- Sarah (10/5): - Sehr nettes und zuvorkommendes Personal! Immer auch lokale Speisen am Buffet und alles sehr kinderfreundlich. Auch eine sehr nette Beratung für die Tage an denen man mal außerhalb des Hotels unterwegs sein möchte. Es gibt auch die Möglichkeit als all inclusive Gast nach Anmeldung in einem A la carte Restaurant zu essen. Auch dort alsehr freundlich und lecker! Die Einrichtung ist nicht neu aber gut gepflegt und das Zimmer sauber. Ein toller Urlaub. Einen Fehler hatten wir einer Übersetzung gefunden: Auf Französisch steht beim Room Service, dass die Zimmer nur allen3 Tage gereinigt werden würden. Aber es wurde wie erwartet jeden Tag das Zimmer geputzt. Dort sollte die Übersetzung vielleicht angepasst werden um die französischen Gäste nicht zu verwirren :)
- Rhiannon (10/5): - It was a great end to 15 days in Greece. Friendly people and no hassles
- Sahir (10/5): - We enjoyed all the time . Every things was perfect
- DEBORAH (8/5): Nice hotel, unfriendly staff - The room was beautiful and a nice view. Not full sea view as requested though, only partial view. Room was clean and had free water, wine, and fruit waiting for me. Pools and beach were beautiful. Beach restaurant was amazing. Gift shop was full of items and reasonably priced. However, the front desk people were not very friendly or helpful. When I asked for excursions, she said there were none. On my last day I found the guest services room and found there were many excursions available. When I asked for room service info, she said abruptly there was no room service menu. Offered no other info. When trying to get my return to the US Covid test, the front desk just said to sit in the lobby and wait for them to arrive to do the test. After waiting 45 minutes, he still said they would come. I gave up. When I asked the Guest Services lady, who was very nice and helpful, she said they don't come to the hotel. I had to travel by bus to get to them for the test. So the front desk gave me totally wrong information. I didn't purchase the all inclusive room and the front desk never gave me any information on how I could get meals and how much they would cost. Had to find out on my own. No hotel information given such as a map to find things on property, cost of meals, how to get clubs for mini golf, etc.
- Verified traveler (6/5): - Bon hôtel propre mais personnel à revoir.
- Verified traveler (10/5): - Sehr Gutes Hotel
- ADRIAN (8/5): Excellent stay - Excellent resort for families. The pools were huge and the water very warm. The beach is amazing.
- Julien (10/5): Top vacances - Hotel familliale a Amoudara, -+ 25 min de l aeroport, ( pratique a l arrivee et au depart). 2 grande piscines et plage privée, un plus en crete. Plusieur boutique dans l hotel, bijoutrie, snack, ticket de bus. ( arret juste en face de l hotel). Une agence de voiture avec prix pour les résidents de l hotel juste a l entree, Sun drive. Bcp de famille est d enfant donc oui un peu de bruit a la piscine. La nouriture est correct pour ce type d hotel. L acceuil est top. Chambre correct mais auraient besoin d un petit refresh ( certaine deja en cours). Attention depuis le covid les activités adulte et enfant ont ete fortement réduite. Ont recommande.
- Anja (8/5): - Tolles Frühstück, wir benötigen glutenfrei und vegan und es gab für uns extra Brot, verschiedene Aufstriche, veganen Käse, Obst, Rohkost, pflanzliche Milch verschiedene Sorten und Pudding. War toll mussten nicht Hungern. Haben auch Abends vom Buffet gegessen, da gab es ebenfalls reichlich Auswahl. A la Carte ist auch möglich, beyond meat burger auf der Karte. Zimmer war gross und sauber. Bad riecht teilweise, ab und zu mal sprayen und dann gehts. Man kann kostenfrei Tischtennis spielen und Minigolfen, Tischtennisschläger sollten mal ausgewechselt werden, die Platten sind super, man ist umgeben vom schönen Garten mit Palmen. Minigolfanlage ist Renovierungsbedürftig. Pool ist gross und tief, deswegen Lifeguards vor Ort. Am Strand sind liegen und Schirme, im Meer sieht man auch Fische und wir haben sogar eine Schildkröte gesichtet. Parkplätze genügend vorm Hotel. War ein toller Urlaub. Vielen Dank an das stets freundliche Personal.
- Wided (8/5): Bon hôtel - Très bonne hôtel avec un beau jardin, beaucoup d'espaces, et le service est très bien. Seul bémol la mysiuqe quasi en permanence autour de l à piscine et audible dans le jardin, c'est dommage quand on veut être un peu au calme.
- Dennis (4/5): - Katastrophales Essen! Hotel ist in die Jahre gekommen. Direkter Strandzugang.
- Martin (4/5): - I like about this property is only one thing that its very close to beach but the food and other amenities are not good at all , worst part is wifi is free only for one device so if you are couple only one will get and other one has to pay . Sorry but i didn't like this place at all. Waste
- Verified traveler (6/5): - decors exterieurs, organisation tres bien personnel pas aimable accueil et restaurant communn nourriture très banale type cantine, peu de viande et mauvaise
- Marine (10/5): - Un accueil chaleureux malgré la barrière de la langue. Une équipe géniale que ce soit la réception, les repas ou même les autres services. La chambre était très propre, tout est penser pour rendre notre séjour superbe.
- Verified traveler (10/5): - Beautiful gardens and Hotel is right on the beach. Food not of a high enough standard, although in the main the food was good, to merit a 5 Star rating.
- Verified traveler (4/5): Poor location average food - Definitely not a 5 star hotel more like a 3 star. The location is pretty poor nothing around it except for a refinery and the buffet was very average.
- Rick (8/5): - Large with 24 hour service. Lobby are nice, hallways and rooms could use some maintenance
- Verified traveler (10/5): - Location good 30 Euro from airport.building good .staff excellent.bar attendant very helpful gave me milk free beach excellent .breakfast good.only thing is washroom not clean,towels has stain .bathtub need to be cleaned .there is lots of stain remover out there they can use also no fan ...book directly from the hotel because Expedia give you the fancy rate and that room is near the other hotel near by which has noise and live band all day .just make sure your room not that side .. enjoy
- Verified traveler (8/5): - The internet connection were excellent. There room key wrist band were really very convenient. The buffet were very rich and delicious. We were very unfortunate with the beach as it was very angry with big waves all the time we were there for 2 weeks
- Verified traveler (2/5): - Terrible hotel: eurotrash on full board package, pools filled with urine and cafeteria style restaurant... not worth 180 euro a night. Better off going to a cheap hotel in Heraklion.
- Verified traveler (10/5): - Very clean and comfortable. Large lobby, large rooms.
- Verified traveler (10/5): - As a vegan couple looking to unwind in the sun, this was a fantastic place to visit. With the hotel situated on the beach, the location couldn't be better. Staff were always helpful and smiling. The main restaurant changed its food around daily and there were always a tonne of vegan options for each meal throughout the day. There is also a strictly vegan restaurant with an amazing menu which made our holiday perfect.
- JINSUN (8/5): Bad air condition - The resort was nice but there was power plant beside the resort that makes pollutions
- Verified traveler (8/5): - Family friendly .They have attended to all our requests as if we were the one & the only guest at the hotel .All our requests have been fulfilled promptly . Fantastic swimming pool . Greek Tavern ( A la carte restaurant is amazing both staff , food & services . Staff at the reception are very helpful . Manageress is so pleasant , reliable & efficient . The open buffet has got variety of good quality food , we have never got bored of eating most of the days at it . The hotel ground is amazing , comfortable & relaxing atmosphere .Swimming pools are clean , very good for all age groups ( adults, children even babies ) . Location s very near both to airport & City Centre . There were some glitches , but the over all impression was good , I would recommend it & i would go again .
- Liam (2/5): Not bad, wouldn’t stay again. - Not a bad stay, just not a 5 star stay. I rate it poorly because the spa staff began yelling at us when we wanted to cancel. The front desk didn’t do anything about it. The food wasn’t bad but it could be better. The pool is nice and very deep but closes very early. The room was incredible!
- Verified traveler (10/5): - I have been treated as if I am the one & only guest . They have attended to my request promptly . They made my stay very comfortable & enjoyable . They have fo e few good will gesture throughout my stay . It has ironed out any small glitches which we have come through .
- SAIF (10/5): Very nice and clean hotel - Very friendly staff.. Very warm welcoming.. Very helpful.. Everything was fine
- Simon (10/5): Wonderful stay - Great hotel. Very friendly and helpful staff. Clean an comfortable. Plenty of parking. Lots of amenities. Pools, play area for kids, terraces, bars , beach etc. Large rooms, large bathrooms, very good air conditioning, clean and good house keeping. Excellent breakfast with very good service, like omelettes cooked for you on the spot. A very well run hotel for this large size. Large tree shaded grounds and very convenient located a short ride from Heraklion. For the money a good deal. Check in very quick and smooth. Especially Mary is very helpful and resourceful.
- Samuel (8/5): A nice family oriented resort - Very nice property, clean and well maintained. The only drawback for us, was the number of families there with young children made it a little noisier and chaotic then we were expecting. That aside, great rooms, good restaurants and a fantastic beach to sit out at. Price was fair, and the staff everywhere were great.
- Verified traveler (10/5): - Cleanliness- spot on Didn’t like - drinks exclusion for half board in the evenings - Not clear whilst booking Had to pay for water! Don’t drink alcohol
- yurii (8/5): Good 4* hotel - This is a good hotel on 4* level. I believe that 5* is overestimate. In particular food was on mediocrity level.
- Verified traveler (10/5): - They staff members were exceptional. The breakfast was great. The beach and views were lovely.
- Lia (10/5): - Great hotel, friendly and accommodating services, would gladly go back
- Verified traveler (4/5): - Hoops, this property was a major disappointment. Although we have had excellent food and the rest of Greece, this property had very mediocre to poor food. Gym has very short hours and carries a surcharge, and there is no available hot tub at the pool. The location is suboptimal, as well.
- Gem (10/5): - Fantastic hotel, the location right on the beach is great. The layout and design of the hotel is lovely, nice quiet shaded bar, busy pool, quiet pool, beach, something for everyone.
- David (10/5): - Hotel was as expected. Great facilities close to beach and excellent staff. Comfortable and well equipped room. Good Wi Fi . Good pools.Bus to Heraklion outside door.
- Matan H. (8/5): over all a nice place - Over all we enjoyed our stay at this hotel. The location is good, not to far from the airport, good from day trips to the mountains Heraklion or Rethymno. The private beach is very nice and the facilities are good for families with kids. The dining room offers big variety of food that is over all good (some was very nice and some not too much). Most of the hotel stuff is very nice but the reception was not kind and not nice at few points. The communication prior to the visit with the hotel was frustrating - I just did not manage to receive any answer from them in any way for a very long time - what was solved after I called the Expedia support team. they were not much more communicative and was not even that nice during check at some points after. The most upsetting thins was that GAP OF INFORMATION BEFORE BOOKING AND AFTER ARIVING the hotel. they publish to have an in-door warm pool, but did not say that for kids it's only open only for 1 hour in the morning. They publish they have a gym, but not say it's open for free in the morning and that in the afternoon they charge 10 euros to use it. They publish they have 4 different restaurants in addition to the main dining room, but only one was open only for one day and with extra charge for guest who are not on the all-inclusive. In general it felt that they did not fully opened for the season at the time we were there, which could be totally exactable if there was not a gap between what they sold us and what we received.
- Maryam (8/5): Nice hotel in a nice location. - This is a very nice hotel. The rooms are a little outdated but in general ok. The breakfast was very nice but strangely they charged for orange juice!
- Eleni (10/5): Brilliant holiday! - We went on a family holiday in August and the weather was perfect. The hotel was very family friendly and there was lots of things to keep the children busy. The hotel even had a kids pool with slides. The staff at the hotel were excellent. They were really kind and helpful at all times. We knew our children were safe at the resort and there was security outside to ensure that only residents came in. This is a great hotel for families. The children can enjoy themselves and the parents can relax in one of the many bars, restaurants or pools. There is a lovely spa if you fancy some treatments or a massage. There is not much near the resort so if you like exploring, you may want to hire a car. Overall, a really fantastic place!
- Verified traveler (10/5): - Staff grounds food all excellent!! Beds could be more comfort Smiles from staff always If you are a coffee lover great place to be at breakfast You really want for nothing.
- Luis (8/5): OK hotel, but warning for couples! - Ok, so me and my partner wanted to switch off and have a week away all inclusive to be as lazy as we could be and not think of food etc. Still, as we are a young couple I rented out a car with the hope to drive to a couple of beaches and bars etc. So, the hotel delivered in the area of cleanliness, good food etc but I warn you (if you are a you g couple) that there are no bars or beaches nearby for "fun". I would definitely recommend staying in Chania as there are plenty of pop up bars and beautiful beaches for you to drive up to every day. Here in heraklion we were bound to the hotel. So, all in all, good experience the hotel was great (and we still managed to drive to Bali beach and the palacw of Knossos which is nearby) but this is a family orientated hotel. Loads of families and kids. If youre young, stay in Chania. Trust me, do the research (unlike I did :D). Ps: also Elafonissi beach is just off the coast of Chania (Elafonissi is one of the most beautiful beaches in the world!!). Cheers
- Wes (4/5): This is not a five star Hotel! - Five star hotel?.. I do not think so!... not even four star. I give them three stars. Lobby looks OK but rooms look like you are in the motel. They give you one blue beach towel per person upon request at the reception, and you must return it upon departure or they charge you €30 per towel. I know I made you think now, and yes, they expect you not to wash this beach towel for the entire stay! Housekeeping service was bad, they even did not make beds well. Bathroom did not have exhaust bath fan so there was a lot of moisture after shower use. Bad cleaning. We stayed in the Hotel in the early season so I can not imagine how they handle things in the full season. Hotel is located in the bad nowhere area. Beach is not impressive. There are about eight chimneys polluting air not far away from the Hotel (you can see them on google maps). I would not recommend this place for vacation in Crete to anyone.
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