Servotel
Location: Route de l'Aéroport, Zone Cargo, Tabarre, Port-au-Prince, Port-au-Prince, HT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Opportunities
Don't miss out on the hotel's outdoor pool and fitness center for a relaxing and rejuvenating stay.
Dining and Entertainment
Enjoy a delicious meal at Servotel Restaurant or unwind with a drink at the bar/lounge or poolside bar.
Convenience and Comfort
Stay connected with complimentary wired and wireless internet access, and take advantage of amenities like a business center and express check-out.
Stay at Servotel and indulge in a stay filled with relaxation and convenience. Book now to experience the perfect blend of leisure and comfort.
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Designated smoking area
- Wheelchair accessible
- Elevator
- Fitness facilities
- Free airport transportation
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Free wired internet
- Free area shuttle
- Snack bar/deli
- Beach shuttle (surcharge)
- Free pool cabanas
- Pool sun loungers
- Free continental breakfast
Rooms Available
-
Standard Room, 1 King Bed
1 King Bed
376-sq-foot room with courtyard views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and safe; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Free WiFi
- Bed sheets not available
-
Suite, 1 King Bed
1 King Bed
376-sq-foot room with courtyard views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, safe, and free newspaper; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Separate sitting area
- Free WiFi
- Separate bedroom
- Bed sheets not available
-
Standard Room, 2 Double Beds
2 Double Beds
344-sq-foot room with courtyard views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, room service (limited hours), and free bottled water
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Free WiFi
- Bed sheets not available
Guest Reviews
- Dodley (6/5): - Management during special period need to be adapted (room readiness).
- Johny (6/5): - Food issues
- Nicolle (10/5): - Safe and so close to the PAP airport.
- Nicolle (10/5): - This is my favorite place to stay in PAP!
- Ralph (8/5): - I did enjoy staying there. the staff was supper friendly, especially the servers.
- Juana (10/5): - Everything
- Nadine (8/5): - It was a quite stay
- Jean (10/5): - Properly is ok Staff are very friendly
- Linda (4/5): - I would give my stay there a poor rating, although the staff was excellent. I made a few friends there. Patrick, the driver, is very kind and helpful; there was Donald also the door keeper and helper; Reginald, the server and others. Also the food was excellent. However, my 104 room had a broken chair, you couldn't lock the bathroom door, the AC thermostat didn't work, you could see the wear and tear of the furniture, etc. I did sleep well, but for almost 200 dollars a night room, they can do a better job.
- lamarre (6/5): - They need to put towels and wash cloth place need to be renovated.
- Nicolle (10/5): - Great place to stay!
- Nicolle (10/5): - Best place to stay in Port-au-Prince.
- Samson (8/5): Mr. Samson - My staying was great. Staff provided good service, very friendly and safe. You feel protected while in premises due to the level of security measures.
- ginette (8/5): - The waiting for the food. I couldn't eat the chicken wings because the chicken wasn't fresh.
- Jean Dhymy (10/5): - One of the Best experience ever.
- Monique (10/5): - Location, was easy for my family and friends to come visit in a country where transportation is convenient for them.
- Moise (10/5): - Was great
- Moise (8/5): - everything was great . Staff always smiling and friendly
- Ducamel (10/5): - Good
- Melissa (10/5): - This airport is a must book if in port-au-prince. The front desk staff are very professional, information and are serviceable. They ensure that we knew about the airport shuttle and made a reservation for us so that we wouldn't miss our flight. The dining staff are also very friendly. The service that you will receive as well as the amenities are top tier. Will definitely be booking and staying longer next time.
- Ted (10/5): - Very convenient and staf was very professional and nice
- Jean Calix (10/5): - Excellent
- Tristan My Love (8/5): - It was good, but they to expensive, food , bar.👌👌
- Frantz (6/5): - Need to be more presentable
- Guinel (10/5): - I love servotel
- Ednel (10/5): - N/a
- Liseberth (6/5): - Not enough space to relax out of the room,not enough chairs to stay around the pool,to relaxe
- Jean (10/5): - The safety on the property, I felt like home
- Danielle (10/5): - Nice place to stay
- Danielle (10/5): - Nice and safe place to stay.
- Nicholas (6/5): - The breakfast is great, but whoever is the chef way overcooks beef, chicken, and fish. I had the worst, burnt-to-a-crisp hamburger I ever tried to eat. Salmon was cooked to a dry, tasteless slab.
- Jean m (8/5): - It was good overall
- lucie (6/5): - To much bugs
- Esther (8/5): - Convenient to the airport
- Wesly (6/5): - We saw a few roaches and the carpet dirty. The mirror and toilet seat were broken. No microwave in room which was a big inconvenience for us.
- Michael (4/5): - The ac not working good. room 210 very hot... carpet so smell bad the need to chanpoo clean the carpet
- D Jean (10/5): - I like this place
- Moise (10/5): - It was excellent 👌 and super clean. Big thanks to Mr Frantz this man is a great bartender. And friendly.
- Viergina (2/5): - Horrible
- Bony (10/5): - Was very nice
- Ducamel (10/5): - Good
- Fernandez (10/5): - Excellent
- LUNY (8/5): - I think this is a great property, the location is perfect, very clean, and most of the staff are friendly including the security guards. Overall it's a great place to stay. The only thing is; they should have one day of the week where they have a special lunch buffet for the guests and the bar should stay opened later at least on weekend; 9:30 is too early. That would have been nice if on weekend they have some kind of entertainments for the guests. Overall the place is great. I will give 8/10.
- Rodolphe (10/5): - The staff at the bar and the security guards,the housekeeper staff
- Jean Rony (10/5): - Very good place to stay
- Moise (6/5): - Only thing i was upset because my bed was not changed
- Gachekim (10/5): - Greet
- Jimmitry (10/5): - The entrance is very attractive! The staffs are very friendly!
- Christ Mane (6/5): - Found many small cockroaches in the room. Carpet is coming out
- Freydel (10/5): - Clean, friendly staff, beautiful place
- Paul Arthur (10/5): - Satisfied
- marcel (2/5): - Great location but aweful food
- Agathe (8/5): - Checking was easy, and front desk staffs , bellmen were friendly. We got one of our rooms super early than we expected. My only complaint was the sliding bathroom doors in both rooms can’t stay close. They need to fix them. AC works properly
- Vilia (8/5): - The road to the hotel, but has nothing to do with the hotel itself
- Kinson (8/5): - The tall guy with the little front dread in the bar near the pool lacks customer Service skills. He has an attitude.
- FREDERIC (10/5): - It was amazing,standard service
- jflorianh (6/5): My expirience in Servotel - There are cockroaches in the rooms, the air conditioning in room 205 sounds very loud and prevents sleep.
- Patrick (10/5): - I had an excellence stay at Servotel. I felt safe and the staff were superb. My home away from home.
- fritznelsonjeanb2024 (10/5): Good Experience - It’s was a Good Experience, the room was Clean, my little fridge, my strongbox. I really like it. Thank you!
- Gregory (10/5): - Hhhhhhh
- marcel (2/5): - Property is not As nice as it used to be. The AC do not work in the rooms and the food is not fresh as it used to be. Yet, they are charging more per room than before.
- Jn Michelin (6/5): - They need to do maintenance in the plumbing system.
- Guinel (10/5): - I’m very happy for the service
- Emile (10/5): - Was excellent
- jacq (8/5): - I like most of the service
- jacq (10/5): - I like most likely everything
- Calnerson (10/5): - Amazing
- Israel (2/5): - Servotel don’t have a/c very hart the take my money for nothing
- Marie (10/5): - It is a quiet and safe environment. It's accessible and close to the airport.
- Patrick (10/5): - I had an excellent stay. My home away from home
- Ociny (10/5): - Everything is fine.
- Marie Yves (10/5): - Is a safe hotel and we have good respect, nice food ect.
- Ericka (8/5): - The air conditioning didn't working properly.
- JOHN (8/5): - Thanks for the good services they provided. Keep up the good work
- Carolyn (8/5): - The hotel was great about communication regarding the hotel shuttle to/from the airport. The pool was fun and refreshing. The area is as safe as it can be. This is not the fault of the hotel, which is very security-conscious, but outside of the hotel, all of Port-au-Prince is experiencing insecurity.
- daphnen359 (10/5): Great stay every time! - I'd like to thank Servotel and their team for a great experience. It usually the go to hotel when staying near the airport. The customer service was great and thank you to Ms. Tara for handling my parents' reservation and ensuring they arrived and departed safely. I will continue to refer this hotel to my family and friends. I've been coming to this location since 2018.
- Traveler64220938929 (4/5): Disappointed - The furnitures in the room was in very poor condition,carpet was dirty, room dark and smell of humidity . AC was not cool enough could not adjust thermostat, broken night lamp and bathroom fixtures . I had some of my hair products taken when housekeeping entered my room the very first time to clean it had to resort to not having my room clean for the remaining of my stay . Good luck as delicious though and front desk employees were very kind and proffessional. Great location minutes away from airport
- Alain (2/5): - It was terrible! ac does not work, the room is dirty the carpet verry dirty.
- Nicholas (6/5): - The age of the building shows.
- David (2/5): - They do not let you use Netflix or any streaming service on their internet and it is super slow. The room had cockroaches. The food is good but pricey
- Y3879PYjamesg (8/5): Best location for access to the Port-au-Prince international airport, and local (Guy Mallory) airport terminal. - Great location and good security. Food is good, but coffee is just ok considering how good Haitian coffee can be. My room was fine aside from weak A/C unit.
- Verified traveler (6/5): Good airport location and security - Servotel is a safe reliable place to overnight close to the airport. The in house restaurant is always very good. This particular time the roof was full of mosquitos that we had to kill and then sleep with sheet over our heads which wasn't that much fun. It is usually really good but got an off room or an off day.
- ANTOINE JOSEPH F (8/5): - About everythig
- Christelhomme (10/5): - Thank you for service was great and very amazing
- Amelle (10/5): - I like everything
- claudy (10/5): - Servotel all the time
- Chrismond (10/5): - I like the food they make
- Vesta Elissaint (6/5): - Service
- Lukens (8/5): - Nothing
- Marie-Claudette (6/5): - First, Servotel did not respond to my email requesting shuttle service. I had to call the day before my arrival. There was a friendly woman on the phone. She promised me that the shuttle would be at the airport. Upon arrival, there was no shuttle, so I had to take a taxi to the hotel.
- Francois (4/5): - i was over surcharged even though i prepaid my trip
- Geneus (2/5): - Very bad
- Roodroth (8/5): - Nice hotel with good service and high recommendations I'll be back there
- ARSENE (8/5): - Clean and comfortable
- Rodney (10/5): - Everything
- Jean (2/5): - Of course I wasn’t expecting a $10.00 Electricity charge so I cough up another $10.00 another way of robbing the poor
- Jean Marie Robert (10/5): - It's okay
- Antoinier (4/5): - The carpets need to clean or change cause there’s bad smell come out of the carpet i soon you step inside the room you can smell it and start sneezing I believe there’s mold inside the room
- Sechweitzer (8/5): - Good
- Jean (10/5): - Perfect 💯
Photos
