Hotel Corona Plaza
Location: Calle Cedro 151 Zona Centro, Rosarito, mx
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Beachfront Paradise
Luxurious Amenities
Experience comfort and convenience at Hotel Corona with an outdoor swimming pool, free WiFi, and cable TV in every room.
Culinary Delights
Indulge in Mexican-style dishes and international drinks at our on-site restaurant, ensuring a delightful dining experience during your stay.
Prime Location
Conveniently situated just 20 meters from the beach, Hotel Corona is a short drive from Tijuana International Airport and the craft arts market. Explore nearby attractions like the Titanic Fox Studios Museum, making your stay both relaxing and adventurous.
Book now to enjoy a beachfront getaway with top-notch amenities at Hotel Corona!
Important Information
Policies
Check-in: 03:00 PM - 04:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Tour desk
- Massage services
- Packed lunches
- Non-smoking throughout
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
Comfort Room, 2 Queen Beds
2 Queen Beds
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping, portable fan, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, Sea Facing
1 King Bed
269-sq-foot room with sea views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping, portable fan, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Comfort Room
1 Queen Bed
269-sq-foot room with partial ocean views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping, portable fan, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 2 Queen Beds
2 Queen Beds
431 sq feet
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping, portable fan, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, Ocean View
1 Queen Bed
581-sq-foot room with ocean views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping, portable fan, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Premium Room, 1 King Bed, Ocean View
1 King Bed
581-sq-foot room with ocean views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, iron/ironing board (on request), and electrical adapters/chargers
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Room and bed type depend on availability check-in
- Portable fan
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Junior Room
1 Queen Bed
484 sq feet
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping, portable fan, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Premium Single Room
1 Queen Bed
269 sq feet
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Laptop workspace, iron/ironing board (on request), and electrical adapters/chargers
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Portable fan
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Double Room
This basic room has working desk, cable TV, and private bathroom with shower and free toiletries. Some rooms may feature pool or city views. Please note a safety deposit box is not available in this room.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Key access
- Window
-
Single Room
The single room features sea views. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Key access
- Window
-
Junior Suite with Sea or City View
This suite features a cable TV.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Key access
- Window
-
Suite with Sea View
The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a flat-screen TV with cable channels, a seating area, a wardrobe, a sofa as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Window
-
Superior Double Room
This double room features a sofa, a flat-screen TV and sea views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
- Window
-
Classic Single Room with Sea View
This single room provides a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Key access
- Window
-
Superior Queen Room
This double room has air conditioning, a sofa, a flat-screen TV and sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Toilet
- Private bathroom
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
- Window
-
Deluxe Suite with Sea View
This suite features air conditioning, a sofa and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
- Window
-
Junior Suite
This suite has air conditioning, a sofa, a flat-screen TV and city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key card access
- Window
Guest Reviews
- Brittany (1/5): Made me not want to come back - Tbh nothing I will never stay there again no ice bathroom tile has mold no ventilation tv sucks ass no signal when checking in I got green bracelet becuase I added my kids and everyone when booking with booking.com I do everything right than I took off my sons bracelet because to sleep it was bugging him I went to ask for one down strair new day I figured they will give it to him but unfortunately they didnt they tried to charge him 8 bucks more for breakfast mind u he’s only 4 so most likely he wont even eat a whole big meal what much can a 4 year old eat I had to go get the one I took off him I mention to the lady she was not doing the right thing because I work at a hotel and u don’t just allow half guest free breakfast she dont care I will never stay here again I don’t recommend anyone coming from United States to stay here there other hotels next door that look better and I’m sure will attend better please don’t wait your money not worth it I rather pay 20usd more next door but I better view better everything Nothing at all
- Guest (9/5): -
- Fernanda (10/5): -
- Olachea (6/5): - La vista al mar Piden depósito por daños,no ponen toallas en el lavamanos,dejaron dos klenex en la caja,no hay teléfono en el cuarto,se tiene que comunicar uno on su móvil a la recepción,la televisión no funcionó en fin
- Ricardo (1/5): Mala estancia - Estuve 35 min parado en el lobby esperando para hacer el clock-in y Confudieron mi habitacion con una mas economica y menos servicios(ya no tenian disponible la que yo habia reservado con costos mas altos ) 👎
- Valerie (2/5): Dreadful - The location but other than that I would not recommend this hotel Its run down, very out dated, dirty was not a comfortable stay at all .. the place os just really out dated and very dirty
- Brisa (9/5): - Muy bonito y serquita de la playa El desayuno no fue muy agradable
- thurmond (5/5): -
- Pereda (8/5): -
- Jose (7/5): -
- Dinorah (10/5): -
- Abimael (9/5): -
- karla jazmin viridiana (8/5): - el hotel. que no había agua caliente
- Yi (7/5): - Staff was great! Not enough hot water!
- Ruth (6/5): -
- josue (10/5): Excelente - Todo limpio, se duerme bien, muy tranquilo, regresaré.
- Ignacio (5/5): Fair, don’t really think i would stay there again. - Well they were not very accommodating with our request of getting a one bed room. I was told due to making my reservation thru booking .com they couldn’t help me very much with my request.
- Abraham (4/5): - Nada me justo lo que aparenta hacer no es La tele no funciona no lo recomiendo
- Alejandra (6/5): It’s an alright place, I don’t know if I’ll go again. - It’s close to the beach. The beds are comfortable. The wonderful view of the ocean I had from my floor window The hot water came and went, that’s truly the only thing that majorly sucked.
- Pedro (10/5): -
- Laura Elena (9/5): COMODO - PONER MAS VARIEDAD EN EL DESAYUNO DESAYUNO
- MARIA DEL CARMEN (7/5): -
- Yuriana (5/5): - The TV was not working and no hot water ..not good
- Sanchez (10/5): -
- ARMANDO (9/5): Muy bien - Habitación cómoda En wl baño falta la repisa donde poner el jabón y shampoo. No hay secadora de cabello
- Pamela (9/5): -
- Salvador (9/5): - La atención de su personal Todo muy bien, nada que agregar. Fuimos a descansar y quedamos satisfechos
- Israel (8/5): - Staff was friendly
- Armando (10/5): - Great recomended
- Juan (10/5): - .
- Dennis (6/5): - Ocean view nice place for the price fan in bathroom didn't work so to fix it they unplugged it no window in the bathroom so it's
- Hector (10/5): - Yes, we had oceanview. We come here twice a month. Thevrooms are nicely renovated. Staff us super friendly and helpful. They make ys feel at home each time we visit.
- Ramon (4/5): - TV did not work and parking spots are very inconvenient. Staff was polite and nice but I wouldn’t recommend this place.
- Maria (8/5): -
- Mario (7/5): Unsatisfied - Location was decent Partially functional
- Sandoval (9/5): - Place very clean. No, air condition troubles to operate the television
- Roberto (10/5): - Everything was ok
- Victor (10/5): - Cerca a todo y muy atenta la gente
- Herlinda (1/5): - rude no brekaft included
- Ricardo (10/5): - Good cleaning friendly
- Jen Pe (9/5): -
- Aide (10/5): - The view was nice.
- Adramelech (6/5): - The scene was perfect the rooms were ok the kids meals were not included with the free breakfast which was misleading because nowhere in the description did it say that
- Isidra (10/5): - Really nice
- Miriam (2/5): - Property smells like sewage Hotel is dirty deteriorate pictures shown online is false
- Mark (4/5): - Nice big room, well appointed. Comfortable bed. But there was no hot water and no mirror in the bathroom. There is a nice big marble dresser/desk, but no electric. Only one of the outlets on the other side of the room worked. Great view of both the city and ocean from the north side of the building, but a very dirty window ruined it.
- Thelma (4/5): - It was dirty. Staff unpleasant. Rust coming out of shower head. Nothing like the pictures showend. Mould on the windows.
- Rosalina (4/5): No A/C if you no premium package - The hotel was good but you have to make sure that when you go through a 3rd party that you read the fine print because according to the package you get you won’t be able to use the A/C
- Lourdes (10/5): - I had requested if they could give us the same room from our 1 year anniversary for our 4th. They actually upgraded us to a better room. Very sweet and attentive. Always welcoming. The girls who clean do a marvelous job and also leave towel decor. Definitely 5/5.
- Maritza (7/5): Regular - Solo la vista a la playa Que no tenía mesa ni sillas
- Medina (7/5): regular - su ubicación la persona que me ante dio en el lobby
- Davila (1/5): Not going back, do not book here. - Breakfast was amazing, but not what promised though Consierge treat was horrible, rude responses, requests different from what is promised on booking. Room with AC, but not willing to provide the controller unless you pay for it, which wasn't an easy task to upgrade. Breakfast not a continental buffet, kids not included. Pool not open until 11:30AM, when everywhere said open at 9:00AM. Unsecure room windows, not recommended for kids. Personnel disrispectfull, not willing to support on our needs.
- Marisol (6/5): - No A/C ,No mini fridge, staff were super friendly & very welcoming.
- Hector (10/5): - Hotel is in a convenient location to many restaurants and shopping. It is right at the beach. All rooms are newly renovated. Staff is very friendly.
- Jose (6/5): - The hotel is not that bad. The staff is very nice, but we found two cockroaches in a room also the screen window wasn’t there neither the remote control for the TV overall is OK place to spend the night
- Hector (10/5): - We feel very good at the Corona. We call this our second home. Staff is very friendly, rooms are clean. Location is central.
- Anabel (2/5): - I really liked its proximity to the beach it was like a 2-3 minute walk to the beach. My room was facing the beach and ocean I was able to see parts of the beach and ocean from my room window which I really enjoyed.
- Hector (2/5): - We were never able to check in, because there was no electricity in Rosarito. We were waiting in the lobby until 8 PM. There was still no electricity. We drove home and came back the next morning for a dentist appointment. This was very inconvenient for us.
- Marco (2/5): - Very limited staff and space for check ins. Plan to check in when it’s not busy cause you can find yourself in an hour line check in. The rooms don’t have phones for room service so they give you a card with their number to call them from your cell phone but they never answer. If you want an iron in the room you need to go down to the front desk wait in line and leave an ID as collateral. The restaurant didn’t have change for large bills when I was there. This place was a nightmare. Never again.
- Joseph (6/5): - Room was nice even the suite i paid for a week earlier wasnt available when i arrived. Trying to figure out out to make the shower atleast warm was difficult.
- Verified traveler (2/5): - Took more then 1 hr. to register. Room smell badly. Nothing like the pictures. No remote control for the TV, no hair dryer, no iron, no hand towels..etc etc
- Aries (10/5): - The view everything was great !!! Such a fun night I loved everything
- Naireth (1/5): - The mini split in the room No water from midnight to 6:00am.
- Agapito (6/5): - I liked that they have ocean view a pool and give breakfast. Well there is a building in front of ocean view the pool was dirty and that was the worst breakfast I ever had.
- flavio (2/5): - The rooms were not ready on time.i got there at 3 pm and the rooms were ready at 8pm
- Julius (2/5): - Upon Arrival, It Took Almost 1 Hr To Check-In, Parking Was Easy, and Between The Elavators and Lobby Was Hot. Upon The Arrival Of The Room The Was Hot and Also Absolutely No A/C in The Room Only Level 6 Had A/C. Management couldn't Give Us Another Room Dou To Being Booked, And They Only Offered A Fan. We Had No Choice But To Stay I Would A Request A Full Refund. Also, Water Was Leaking By The Restroom. But As The Staff For Cleaning Were Friendly.
- Rosie (6/5): - The staff are very helpful/polite! TV wasn’t functional. No refrigerator in the room.
- Ernesto (8/5): - TV did not work...called for service but maintenance guy could not get it to work.
- Juan (6/5): - When will I be getting my deposit back ?
- Candy Lucely (6/5): - The staff and food was great. The pool was real dirty and there was a smell. Our water was cut off in the middle of the night so we couldn’t use the restroom and the next morning the water from the sink was coming out like mud.
- Sandra (6/5): - The staff was nice, but the room was pretty beat up. Bedding very old bathtop and faucets very old and full of rust
- Ngoc Han (6/5): - It was very run down and expensive for no reason. The water pressure of the shower felt like it was going to rip out skin off, because it was so heavy. There was no 2nd lock on the door so it didn’t feel as safe.
- Jesus (6/5): - Near to beach
- Louise (6/5): - Closer to the beach
- JACQUELINE (2/5): - Staff were very unprofessional, the room didn’t have
- Sergio (2/5): - No A/C No screens on windows (flies) Poor customer service
- Torres (1/5): Mala - Nada El servicio, la comida, sucio, no aire acondicionado
- Jose (5/5): - Pague por un cuarto con vista ala piscina y me dieron uno con vista a un estacionamiento de tierra y un cuarto muy pequeño
- laura (8/5): - El aire acondicionado del cuarto hacia mas ruido de lo que enfriaba ,en el ban̈o no habia tapete para poner en el piso .las orillas de la tina de ban̈o muy sucia . El desayuno ha cambiado para mal .era uno de mis hoteles favoritos pero ya no .ya cambio y no para bien
- Chavez (10/5): -
- Patricia (6/5): - Wat I didn’t like was the pool water looked dirty
- Connie (2/5): - Handicap parking was not a true handicap parking spot; cars with blue placards where parked right next to each other without space for necessary for it to be a true handicap parking spot. Receptionist was had an attitude when I was checking in. What's provided with a what's up contact # to reach receptionist; but receptionist or hotel phone operator did not pick up phone or answer messages sent on Whatsapp. Bathtub is very poor condition, rusty, mold and water spray system was clogged up, water cas not constant and direct, it splash around. Closet was not useful because it was missing doorknobs. Overall room was in poor condition. Air-conditioning system only had on and off, not able to regulate temperature of coldness. Bathroom air exhaust fan was not working. When trying to charge phone, the block would keep failing off the. The electrical outlets need to be adjusted.
- Adan (2/5): - There’s bed bugs and the room we got had a lot of broken things
- Cintia (5/5): I wasn’t really happy bc I wasn’t aware of the Ac - I liked the outside of the hotel The pool area was nice and staff was friendly I wasn’t aware the room did not have AC, it only had a fan. The room was extremely hot We were unable to charge our cell phones, the outlet did not work.
- Salcedo Valladares (1/5): - NO TIENE AC
- Scott (8/5): - Convenient place to stay. Staff was super friendly and the free breakfast that was included was very nice. The food was excellent! It’s a little bit of an older property and the room decor is dated the water temperature and pressure in the shower is inconsistent overall it was a decent day at the staff made the stay even better. Pick this hotel if you’re mostly going be outside and exploring the great city, people, and culture. If you plan to stay inside the hotel a lot probably not your best choice.
- Jorge (6/5): -
- Eva (8/5): It was a very nice experience - The front appearance was nice The room given to me was NOT ready. It was a mess.
- Cesar (8/5): Nice 2 day stay - Customer service was top quality from check in, morning breakfast, and through out our stay. However, our room window would not open and got stuffy in room since air conditioning was not fully operational. Other then that we had a great stay and would return for another visit soon.
- Anthony (6/5): - Not bad, not great. If your boujee, this is not the place for you.
- Hector (10/5): - The food options are great, all walkable in the area. The bed was super comfortable. Internet was great. No transportation needed, all point of interests are in walkable distance. Staff is super friendly abd very helpful.
- Magda (1/5): -
- Esmarelda (2/5): - Only good thing was the closeness to BBF but the room was dirty upon arrival, one mirror, no fridge no microwave, dirty AC vent, blood stained curtains, a tv that didn’t work. Every time we needed assistance to leave the parking lot or room service we would get hung up on or the workers had massive attitude.
- Karla (6/5): - The rooms are clean but tv for both rooms never worked. No phone to call front desk, so from the 5th floor went to the lobby to report it they said they would send someone with another but didn't show. They ask for IDs for all adult so be prepared to show them, check in is at 3pm so when you arrive on a wknd there might be along line and only one-two staff to do the check ins. They were all very polite.
- Jasmin (4/5): Poor - Honestly it was really bad , NO AC, the TV didn’t work. So much money we pay and the hotel looked very dirty and old .
- Ramon (2/5): - Sheets weren’t the cleanest
- Jhosue (4/5): - El hotel te cobra el 100% del dinero antes de que llegues, de lo contrario te amenazan con cancelar tu reserva si “llegas después de las 3pm”. El hotel NO TIENE AIRE ACONDICIONADO, súper importante. El hotel ni siquiera está terminado de construir, del piso 6 para arriba está en construcción. Había muchas hormigas pequeñas en la habitación. El baño del hotel es literalmente de acabado en cemento, lo cual no está mal si así fuera todo el diseño del hotel, pero la realidad es que todo si tiene acabados menos esa parte, entonces su acabado de cemento se ve MAL. Y no tiene donde poner ni jabón ni shampoo. La puerta para entrar a la habitación tiene “truco” ya que debes jalarla medio raro para que gire la llave. Por todas estas experiencias yo considero que es 1 estrella y media, dándole levemente a las 2 estrellas. No volvería.
- Bethany (8/5): - Good free food
- Jose (9/5): -
- Han (6/5): - TV didn't work. Wifi was slow. Staff took too long to checkin. No phone in room. No place to put soap in shower.
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