Lula Tulum, a Small Luxury Hotel
Location: Km 8.2 Carretera Boca Paila, Tulum, QROO, 77790, Tulum, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Facilities
Indulge in massages and facials at the full-service spa, or take a dip in the outdoor pool. With a health club and bicycles for rent, relaxation and fitness are at your fingertips.
Exquisite Dining and Amenities
Savor Fusion cuisine at the beachfront restaurant overlooking the ocean, or enjoy room service in the comfort of your uniquely decorated guestroom. Benefit from concierge services, limo/town car service, and complimentary Wi-Fi.
Prime Location and Nearby Attractions
Ideally situated in Tulum's hotel zone, steps away from Tulum Beach and just a short drive from the Sian Ka'an Biosphere Reserve. Explore nearby landmarks like the Tulum Mayan Ruins and Gran Cenote. Book your stay now at Lula Tulum for an unforgettable experience!
Important Information
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Amenities & Facilities
- Full-service spa
- Boat tours nearby
- Fitness facilities
- Paddleboard on site
- Proposal/romance packages available
- Area shuttle (surcharge)
- Comprehensive recycling policy
- Health club
- Guest education on local ecosystems and culture
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Golfing nearby
- Snorkeling nearby
- Hiking/biking trails nearby
- Sailing nearby
- Scuba diving nearby
- Breakfast available (surcharge)
- Scooter/moped rentals nearby
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Wedding services
- Ecotours nearby
- Tours/ticket assistance
- Area shuttle (surcharge)
- Free self parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Boat tours nearby
- Cave exploring/spelunking nearby
- Ziplining nearby
- Water dispenser
- Couples/private dining
- Designer stores on site
- Proposal/romance packages available
- Reception hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- Eco-friendly cleaning products used
- Grey water recycling system
- Fishing nearby
- Beach club on site (surcharge)
- Food and water bowls
- Paddleboard on site
- Locally-owned & organized tours & activities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Accessible airport shuttle
- No accessible airport shuttle
- Smooth flooring in public areas
- Gravel flooring in public areas
Rooms Available
-
Jungle Pool Room
1 King Bed
323-sq-foot individually decorated room, deck/patio with garden views
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, local maps, and guidebooks; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Deck or patio
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Ground Floor Beachside Suite
1 King Bed and 1 Double Bed
807-sq-foot individually decorated room, located on the ground floor, deck/patio with garden views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Yard, double sofa bed, and safe; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Yard
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Deck or patio
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
-
Jungle suite with terrace
1 King Bed and 1 Twin Sofa Bed
775-sq-foot individually decorated room, deck/patio with garden views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, local maps, and guidebooks; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Deck or patio
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Jungle Suite with Balcony
1 King Bed and 1 Twin Sofa Bed
775-sq-foot individually decorated room, balcony/patio with garden views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, local maps, and guidebooks; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Balcony or patio
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Upper Level Beachside Suite
1 King Bed and 1 Double Bed
474-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, double sofa bed, and local maps; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
2 Bedrooms Upper Level Suite
2 King Beds and 2 Twin Beds
1184-sq-foot individually decorated room, balcony with garden views
Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, local maps, and guidebooks; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Suite, 1 King Bed with Sofa bed, Ground Floor
1 King Bed and 1 Double Sofa Bed
1259-sq-foot individually decorated room, located on the ground floor, patio with garden views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Room service (limited) and free bottled water
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, local maps, and guidebooks; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries and eco-friendly cleaning supplies
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Frette Italian sheets
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products
- Restaurant dining guide
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
Guest Reviews
- Jesse (10/5): Beautiful hidden gem, amazing service - Overall excellent hotel, amazingly well trained staff, super attentive, clean comfortable room. We stayed across the street in a jungle room that we absolutely loved. Only negative was the Lula restaurant. We did have the grilled seafood on a Sunday that was very good and good value. My Shrimp was cold and had to be sent back. But was quickly remedied. Did not like the fact that coffee is charged per cup, which is silly looking at your breakfast bill and $20 of it is for coffee.
- Mary (10/5): - We loved Lula. However, we did not feel prepared by Lula or Expedia to face the seaweed in Tulum.
- MONICA (10/5): - This hotel is fantastic. The room is spacious and with everything you may need. I will highlight specially the staff members, they are truly amazing. The only cons is the seasonal seaweed which made the beach not fully enjoyable.
- kavya (8/5): - Good
- Ana (8/5): - Great upscale property with good service.
- James (10/5): - Staff were all very friendly and went out of their way to make our stay special
- kicho (10/5): - Friendly staff ,clean rooms and good place to dine in front of the ocean
- Renee (10/5): - Love, love, love Lula! Food was top notch. Staff was super friendly and accommodating. Beach was amazing and the sound bath was next level! Stayed in the jungle room and loved it! Will definitely go back!
- Bruce (8/5): - Always a pl
- Max O (10/5): - We really liked our time at Lula
- lauren (10/5): - We had such a great stay.. cute property with excellent staff- yummy restaurant and comfortable rooms. It is quiet and safe. Perfect location if you don't feel it is necessary to stay in the middle of everything.
- Vaishal (10/5): - I would highly recommend staying at Lula. The property is really cute. There’s easy access to the beach, the rooms are in great condition. We stayed in the room with seaside view and those have a cute hammock and bathtub at the back. The staff is also very responsive. Overall we had a great experience here.
- Helen luck (10/5): - this hotel far exceeded our expectations, it was so beautiful, our room so comfortable. But it was the service and attention to detail that blew us away, the staff were so nice , little touches like tea and chocolates in our room in the evening. Also the food was excellent in the restaurant , which also had the best view of the ocean along the whole beach, we will be back.
- VARAPRASAD R. (10/5): - Awesome
- Catherine (10/5): - Great property!
- Najlaa (10/5): - Our stay at Lula was short but wonderful. The room itself is few steps from the beach which is a big plus. We stayed in the beach side of the property, and the room was bright, clean, and had all the amenities you could need. The location of the hotel is perfect also, far from the noise of all the clubs and dancing restaurants but still in a reasonable walking distance (10/15 min). This place will clearly be my go to in Tulum.
- Yebin (10/5): - The best thing is absolutely yoga classes. Never forget this moment forever.
- John (10/5): - Nice, lovely and relaxing quiet place in Tulum beach. They kept our room tidy at all time without asking them. Every evening there’s a tea waiting for after getting back to dinner or cocktails. The staff were so helpful and friendly. Definitely recommend this place.
- Pranab (10/5): - This is very beautiful property. Loved our room. There are plenty of cabanas for the guest. Food was amazing. There is a room for improvement for coffee but everything else was nice.
- Sarah (10/5): - Such a tremendously personalized and curated experience. Exceptional service and attention to detail by all staff that exceeds many 5 star resorts in which I have stayed.
- Izabela (8/5): - Nice and quiet property, centrally located in Tulum beach. Good restaurant on site. A bit overpriced compared to other places.
- Gaurav (10/5): - Staff was very helpful and. Property was clean, beach was clean as well
- Francesca (10/5): - Loved my stay at Lula ♥️ the room, amenities and lounge areas were calming, peaceful and luxurious. Will be back 💫🤩
- Yasonara (10/5): - Is a quite place very clean you heard the ocean from your room. Services amazing
- Marilyn (8/5): - The accomodations are lovely. Bight, very spacious, clean. The one we had with balcony had lovely outdoor area with bathtub. Front deck had a great area to sit with view of the beach. The location by the beach is beautiful. Great walking beach with lots of places to stop for refreshments. The dining is a very limited menu at the hotel. The road at night is very dark so if going to other restaurants best to have phone light or flashlight. Even with that you have to be careful as no sidewalk.
- Maria (10/5): - It was amazing I sure will come back again. 😊
- Diego (10/5): - Beautiful beach
- Lilia Aimee (10/5): - Our stay at Lula was top notch! Clean and well kept. Staff always happy and ready to help. Daily yoga was a plus. Will definitely stay here again.
- Lillian (10/5): - Amazing place. I highly recommend it. The staff is absolutely amazing and respectful.
- Ana (10/5): - Really nice and clean hotel well take care everyone extremely nice
- Jose (10/5): - The property it self is amazingly beautiful, the staff is welcomimg, friendly and helpful. The rooms are clean and the service over all was amazing. We will be booking our next stay with them. Highly recomend staying here if you are looking for a place were you could rest and still be close enough to enjoy the clubs and restaurants.
- phentsok (8/5): - Lovely place with 2 option. 1 ocean view and the other jungle view. I stayed in the jungle view as it has swimming pool and it’s a bit less expensive then the ocean view which is gorgeous. No tv, a bit less privacy but which did not impact us. Overall would definitely stay here again.
- Stephen (10/5): Best place and best employees - It was amazing staying at the Lula. The employees were fantastic. The facilities were well maintained. The beach was gorgeous. Luis, Adolfo, Carlos were great in the restaurant. Geraldine at the front desk. Fantastic employees, all of them. This is the place to stay in Tulum.
- Haya (10/5): - I had the best vacation ever. Beautiful property super close to the beach clean rooms. Amazing staff restaurant is so delicious. Yoga and sound therapy was absolutely perfect. I would recommend this place and I will definitely be back.
- Dennise (10/5): - This was an AMAZING property. The staff was so kind and very accommodating . Also, my Spanish isn’t so great but they spoke English for us very well, which we appreciated. Beds are pretty comfy. We slept well… and I can be a bit picky. The pillows are on the very soft side but I never asked for firmer bc I just doubled mine up. So I wouldn’t know if they offer different. Their AC work amazing. I took my mom for her 65th and this was the perfect property for me to choose. She’s lively but we still enjoy our quiet time. This property was on the playa and walking distance to all the major beach clubs and shopping. But perfect distance to still have quiet n relaxing space for your holiday. They offer $15/day bicycle rentals and ATV (not sure the atv price) right on site. And really anything you request, they do their best to accommodate and help with. The restaurant has the most delicious lemonades. My favorite was an activated charcoal, raspberry, lime and mint sparkling lemonade- DELICIOUS!! Food was yummy too! The spa treatment we had was heavenly and they offer daily yoga, on Saturdays a few group options thru the day. Which is set in an open air studio right on the beach (which is magical as you face the ocean for your class) I travel quite often and am very particular about comfort and customer service and We will absolutely revisit Lula. Probably many times in the years to come now. Definitely a beautiful relaxing experience.
- Janice Yolande (10/5): - Lula Hotel Tulum exceeded my expectations I enjoyed an all inclusive experience with a full program of excellent wellness activities and spa services. The staff are service oriented, communicative and respond to the needs of guests. The atmosphere is relaxing, healthy in all aspects from the welcoming reception with sangria, turn-down service with herbal tea and chocolate, beach amenities (straw hat, beach bag), yoga mat, and a health focused restaurant. The beachfront is a great place to spend the day and it’s a short walk to eateries and shops.
- Eliud (10/5): - Lula Tulum is a beautiful and relaxing place. We will return!!
- Christopher (10/5): - This property is just what we needed to unwind from a busy week in Cancun. Tulum can be quite busy at times, but once you enter this property everything slows down and you instantly become relaxed. Their portion of the Beach is amazing and easily accessible. Their restaurant is one of the top ones in Tulum. They also have a pool, yoga studio and small shop. When we traveled their price was lower than surrounding properties which made us a little nervous, but please know this property is top notch (and we are very picky). It was worth every penny and more! We would definitely stay again.
- Virginia (10/5): - This hotel is perfect for relaxation. We stayed in the jungle pool room. It was beautifully designed, very clean, the bed was SO comfortable, and the air conditioning was always on and easy to control. The grounds were just gorgeous and quickly felt like home! Furthermore, the restaurant... I can't say enough... it was my favorite meal and cocktail experience in Tulum (and we ate everywhere, Nomade, BeTulum, Hartwood, etc.)! Everything we tried, from breakfast to the fish tacos to the margaritas, sangria and lemonade... it was all incredible. Everyone who worked there was so nice and attentive, and really went out of their way to make sure we were having a great experience. I've already started recommending it to friends, and would easily stay here again. Thank you!
- Karamjit (10/5): - Everything about this property was wonderful. The staff was super hospitable and accommodating.
- VANESSA (8/5): - Amazing service - every single person that works there is absolutely wonderful. My only complaint is the breakfast pricing....its a little over the top. Pool room was comfortable. It could be noisy if people are partying by the pool so keep that in mind.
- Gianna (10/5): - Lula was an incredible hotel. Excellent staff all around. Food options are very good. Felt very secure and was a very quiet and intimate hotel. Would highly recommend staying.
- Cleary (10/5): - We absolutely LOVED our stay! We wanted to stay in the “hotel zone” and could walk to all of Tulum’s best beach clubs and restaurants. Room was stunning and we are pretty picky. Spacious, luxurious, AC worked perfectly (which can be rare in Tulum). There was hardly any seaweed on the beach and the water was crystal clear blue (went beginning of May). Staff was super friendly. Great value
- Magalys (8/5): - The hotel is beautiful. The location is amazing!! Food & drinks were great. The staff definitely needs more training. There is a tremendous lack of communication. They continuously forgot to reserve our beach beds, yet would quickly resolve issues for those from outside of the hotel that are willing to pay for each bed. As guest we are given the right to reserve spots on the beach. At Lula’s kitchen and beach staff, there is a lacking sensation of welcoming energy. We weren’t greeted in the mornings. Everything was great aside from restaurant and beach staff. The hotel receptionists were very kind and well spoken. The ac broke one night and they quickly came over to fix it. Hopefully with some time they will improve!
- Angjela (10/5): - The hotel was amazing, i liked the overall atmosphere. The beach was cleaned and plenty of lounge space for everyone. The concierge very friendly and always available, they helped us set up taxis and other transportation/tour options.
- Cynthia (10/5): Fabulous Beach Hotel - Just loved this hotel. We had a wonderful room near the beach. Our room was spacious and had an outside garden area with an outdoor tub. It was fun taking a bath outside. Our room also had a deck area in the front and I loved sitting there in the morning drinking our coffee. The staff was wonderful and helpful. We ate at the restaurant multiple times, my favorite dish was a special they had with grilled fish. Every afternoon the restaurant had a happy hour with Aperol Spritz 2 for 1. The beach is a gorgeous white sand beach that goes for miles it seems in both directions. The hotel is well located for a short walk to the hot restaurants along the main road that parallels the beach. Probably one of the most relaxing vacations I have ever had.
- mario (10/5): - The hotel is so beautiful the beach very clean , we got our couples massage and we are loving the decor inside the hotel , we have a soaking tub and it’s beautiful
- Ali (10/5): - A unique hotel in Tulum, with beautiful rooms, bohemian vibe and amazing staff. The front desk crew was always polite and helpful, Joshua in particular went above and beyond to help us, the housekeeping staff are magicians and Will at the restaurant was a real professional. Hotel is located in a great part of Tulum beach, next to the best restaurants and bars, but still a 10-minute walk away, so quiet enough for a good night's rest. It is also right on the beach, with a dedicated beach zone for guests, fully equipped with beach beds, chairs and food options. My only suggestion would be to extend the free coffee hours past 8am ;) and slightly speed up food orders. I will definitely return to Lula Tulum and hope the hotel will continue to keep its charm, great service and good vibes!
- Monty (10/5): - A very few ocean front boutique hotels left in Tulum. The managing staffs and the rest hotel staffs were wonderful, especially Allegra . I only hope the new management will not expand the existing facility to another large hotel! The hotel restaurant is a winner as well. The one thing it can improve will be its WiFi speed and coverage.
- Erika (10/5): - Wonderful stay and very friendly and helpful staff. Walking up and down the beach there was no other resort I would have preferred to be staying at.
- Judith (10/5): - My best friend and I had a girls weekend at Sanara and it was amazing! Geraldine, Joshua and the rest of the staff were so nice and accommodating. The property is absolutely beautiful and we loved every minute we were there. We will definitely be back!
- ayesha (10/5): - i had such a lovely stay at the sanara. it’s nestled on the perfect part of the beach strip within the hotel zone. it’s close enough to walk to the action but still far away enough to not hear it and feel like you’re escaping and having a wonderful wellness vacation. the only sad part was that my favorite restaurant, real coconut was closed and they were remodeling. but whenever that’s back and running it will be perfect again. thanks for the great stay!
- Odessa (10/5): - It was beautiful, great food, the staff was wonderful and location is ideal.
- Michelle (10/5): - What can we say, we go back to Sanara because of its wonder and beauty. We go back because the hospitality of the staff is impeccable. We go back because it is truly a place of healing and beauty. The food is amazing, the staff goes well beyond the scope of the job to accommodate each guest, the massage and wellness center was above and beyond any expectations. We look forward to going back soon!
- Felix Luis (10/5): - Amazing stay from Start to finish. Perfect area around the party but also very quite. 10/10
- Nkese (10/5): - My stay was excellent! Staff were personable and supported with any requests as needed. I plan on returning to this property in the near future.
- Sean (8/5): - Had a good time.
- nicholas (10/5): - The hotel was peaceful and quiet with a lovely beach just outside the restaurant and bar terrace. The staff were incredibly helpful friendly and attentive and when I lost my phone card and cash did everything they could to rescue my holiday and still make it enjoyable. So much nicer vibe that the alternative big party places on the beach. A lovely breakfast every day and a very good mescalita to end it
- Shahabuddin (10/5): - Sanara is located in the middle of the beach strip, beach clubs and great resteraunts are nearby, they also have a private beach and provide you with your own cabana on a daily basis, the beach is clean and there were little to no seaweed during our stay. Most importantly the staff at reception is friendly, understanding and just absolutely great, they went above and beyond to make our stay was absoultely perfect, I would high recommend this propety and want to than Sanara for a great experience
- Keima (10/5): Love & Peace - Trip was amazing. Property is beautiful and the service is outstanding. Beach had a lot of seaweed but was overall fabulous. Find your best Misquote repellant as they are pretty mean. The jungle room was cute no TV so enjoy some nature and QT time
- Marc (10/5): - We just got home from visiting paradise…Sanara!!! Everything about Sanara was perfecto!! The customer service was top notch. Everyone was interested in making sure we were having a great vacation. The room accommodations were beautiful and exterior/jungle area was aesthetically just perfect!! The yoga classes offered were great!! The beach was stunning and the staff worked so hard on removing the seaweed!! We had zero issues swimming in the sea!! Everything about Sanara is incredibly well thought out and as a result helps in giving you what you need in your vacation!!!
- Corina Johanna Wentelina (10/5): - Excellent stay!
- MOJGAN (2/5): - very disappointed overall. will never go back
- Jayson (10/5): - Amazing hotel and restaurant, making it the perfect place to stay if you want the Tulum "fun" vibes, but need peace at times.
- Grace (10/5): Great location for girls weekend - Such a great property. The beachfront suite was beautiful and spacious, two friends and I shared it. Service was impeccable and the restaurant delicious. Would definitely stay again!!
- Craig (10/5): - Loved the beach and bar area
- Lorena (10/5): - Beautiful hotel on the beach, with a nice restaurant with ocean view, private pool and access to daily yoga lessons. We’re a couple and had been to yoga lessons there a couple of years ago and loved the hotel, so we decided to go back and stay there in our next visit. We did yoga every day and even joined a Sound Healing session. It’s also walking distance to many restaurants, bars and shops on the main beach street. Our stay there was dreamy! A trip to remember and will definetely be back.
- Verified traveler (10/5): - Excellent stay
- Christopher (10/5): Luxurious Relaxation - Beautifully designed hotel. From the ambient music playing in the jungle suites to the on-site restaurant, this hotel provided a luxurious experience. I would highly recommend this hotel to anybody looking to stay in Tulum.
- Verified traveler (10/5): - Great Service, beautiful room and good service. The Hotel is expensive but worth it.
- Verified traveler (10/5): - Absolutely beautiful property with amazing staff and an unreal restaurant. Great Covid precautions and sensitivity. Love it; highly recommend.
- Verified traveler (10/5): - The property is kept immaculate and it’s a perfect frame for the sound sights of the ocean. Minimal distractions as the property is built within a natural landscape. The staff are so helpful and friendly. This is the place for mind, body and spirit to recharge. Not like the rest of Mexico- more healthy and casual- bring your neutral linen clothing and a few suits! In love with this place!
- Verified traveler (10/5): - Jungle pool view room is awesome, didn’t stay on the ocean side but pretty sure this is better
- MichaelSanchez (10/5): - As a hospitality & tourism major I’ve watched tulum grow in 4years like no other destination as my first time staying on the beach Sanara puts a personal emphasis on your stay. You will feel like family and will be very well taken care of. A great team putting together a beautiful experience. See you again soon!
- doug (10/5): great stey - Great service and location.
- Verified traveler (10/5): - Amazing, quality, friendly and professional . Highly recommended
- Christian (10/5): - Everything was amazing! From room, to service, food etc. We can’t wait to visit again!
- Verified traveler (10/5): Sanara - Everything at Sanara was amazing. Our room was the sanara jungle and it was spacious and very comfortable.
- Luis (10/5): The wellness jewel of Tulum - Sanara has to be my favorite hotel of Tulum so far. The friendly staff and the well thought spaces are a valuable asset in Tulum. They really combined the raw nature-eco chic ambience to produce something that feels like wellness and holistic. I guess what makes this unique is the yoga center. A wooden glass-surrounded dojo that overlooks the beautiful beach is where the classes are given. There’s a class for everyone; from really technical and advanced, to simple guided meditations, Sanara offers the best instructors I’ve come across with. The food menu is healthy and delicious, you could easily eat there half of your meals and you wouldn’t feel bad about not trying other places.
- william (10/5): Sanara - Really nice place, amazing restaurant, super clean comfortable rooms. My only complaint would be the added charges and fees. Its a YOGA hotel, yet we were charge $50 for yoga? and also an automatic $50 gratuity was added to the room ? for a $600 / night room on the jungle side, I think a free yoga class - at least one - should be included.
- Spencer (10/5): Just the best! - Honestly, we LOVED this place! It was our little slice of heaven. From reserving spots on the beach to the perfect food to the spa to the yoga. The location to the restaurants was perfect because you don't want to be stuck in taxis in Tulum. And the decor was great!
- Niklas (10/5): 100% - The place is amazing and the staff is friendly and service minded. The location could not be better since all the best restaurants in the area is close by. The owners Charlie and Daniella takes good care of their guests and are absolutely lovely to chat with.
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