Pillows Hotel

Location: Gov. M. Roa Street, (Previously Kamuning St.), Cebu City, Cebu, 6000, Cebu, PH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Luggage storage
• Designated smoking area
• Concierge service
• Elevator
• Fitness facilities
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Wheelchair accessible parking
• Free self parking
• Airport transportation - pickup (surcharge)
• Wheelchair-accessible van parking
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Standard Room

  1 Queen Bed

  215 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Room service and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Free WiFi
  • Partially open bathroom
  • No rollaway/extra beds
  • Bedsheets provided

• Superior Room

  1 King Bed OR 2 Twin Beds

  226 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Room service and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Free WiFi
  • Pillow menu
  • Partially open bathroom
  • No rollaway/extra beds
  • Bedsheets provided

• Premier Suite

  1 King Bed OR 2 Twin Beds

  387 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Kitchenette with refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Free WiFi
  • Partially open bathroom
  • No rollaway/extra beds
  • Bedsheets provided

• Deluxe Room

  2 Twin Beds OR 1 King Bed

  322 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Room service and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Free WiFi
  • Partially open bathroom
  • No rollaway/extra beds
  • Bedsheets provided

Guest Reviews

• Myrna (10/5): - It was very convenient to where i was going.
• Gerber (10/5): - Love pillows hotel clean, spacious room and convenient around fuente area. With breafast. Its our 2nd time here. My suggestion add extra towels
• Wayne (10/5): - Hospitality was Great,Room was Great,heaps of Space Restaurant was cosy, and Sweet
• Roshan (6/5): Honest review - Check in was good, 1 hour ahead of time. The room was ok, but there was and still is an issue with the AC unit outside the room. At night, the condensate from the units above my room drip onto the unit outside my room and onto the roof below, causing a loud noise during the night. This was reported several times to Reception; maintenance attempted to rectify the issue, however the problem was reoccurring. The breakfast service is outstanding, very prompt and efficient, the hotel really excelled in this area! The room itself is a little outdated, showing signs of wear and tear, the side lampshades were mouldy, the shroud around the internal AC unit was showing signs of rust, the fins appear to be dirty, again another maintenance issue that needs to be addressed.
• Merrick (8/5): - No coffee not tea spoon but good
• Verified traveler (2/5): This Hotel Wants All Your Money With Little Return - Pros: Staff Customer Service 100% Cons: The hotel policy is to charge you for early check-in ($500), lost room card ($500), extra toilet paper, shampoo, conditioner and bring your own trash liner because there are none for the trash dispensers. While the staff is very kind, when you give pushback on these additional charges, they kindly quote company policy, and that there is no wiggle room. The location of the hotel is questionable at best. Do not allow the low price to fool you. We recommend that you pay a little extra and seek elsewhere, buyer beware. Again the staff was very kind. That is the only positive thing about this location.
• Troy (4/5): - Air conditioner wasn't working and wifi is on and off although the hotel staff was very helpful but they have limits of what they can do in their logistics. Owner should upgrade those facilities. Disappointed that it was rate 8 in Agoda but has not uphold it in reality
• Rhyan King (8/5): - So far i enjoyed our stay, staffs were friendly and accomodating. Easy to deal with. Though the cr was small but overall, we enjoyed our short stay.
• Trezzalyn (10/5): - Friendly and accomodating staffs
• Robert (4/5): - The WIFI was very slow during the Day and not available at all in the evening. This was important to me.
• Verified traveler (4/5): - The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.
• Kris (4/5): - Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.
• Phill (8/5): Decent and cheap - Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours
• Neal Gerard (10/5): - Big cold room with no view.
• Verified traveler (8/5): - The staff were very polite and helpful.
• Chris (8/5): Nice enough - Nice enough. Cheap but basic with nice front staff.
• Robert (4/5): - I asked for two days to get a second key to no prevail. I had to have housekeeping let me in to my room. The first key was used to keep air conditioning on it was super hotel and no ventilation. The window had an awesome view of the utIlity corridor which was extremely hot as well. Strange odor in room as well and I got sick after two days. I think something was bad in hotel. I never get sick felt fine next day. The food was good and would recommend the breakfast . Loved the black rice and thick bacon.
• Verified traveler (8/5): - Wifi was very fast.Breakfast was simple.I had no fridge which is probably normal for standard room
• Verified traveler (10/5): - This is a 3 star hotel with 5 star service. I booked a standard room with a queen bed. The bed actually was more of a king size (two twins together). The room had a window, but no view. The view was of an interior building passage - nothing to look at. The staff here is incredibly friendly and helpful. I would stay here again for the staff alone. Breakfast was included with my room rate and is open all day. Yes - you can get the breakfast all day and it is made-to-order as opposed to a typical buffet style. The location was very convenient. Walking distance to Osmena circle, restaurants, grocery, pubs. Super easy to catch a taxi, habal-habal, or Jeepney around the hotel or at the circle. My flight arrived very late (1 am) and the front desk had my paperwork and ready for me when I arrived at 2 am. I have no hesitation recommending Pillows for anyone looking for a quality stay at a reasonable rate.
• Jerry (10/5): - everything was good, just hope that the elevator speed was a bit faster...
• Kevin (10/5): Excellent service from a very friendly team. - I have stayed in Pillows previously, I highly recommended it to my friends and family. All areas of service are of the highest standard.
• Ted (8/5): Second time here. - Good location near Fuente and Doctors Hospital good breakfast great coffee good service and always smiles and hello from staff Only problem is their towels don’t smell fresh but dirty although they’re clean! I think the detergent they use smells bad or they don’t use enough but it’s the only thing I really didn’t like.
• Patrick (8/5): - Location, being within walking distance to many eatries and entertainment
• Verified traveler (8/5): Comfortable, 8/10 breakfast, staff is friendly - Pros: 1. Our room was clean - bed sheets were clean, pillows nice, bathroom clean 2. Staff was very friendly and helpful. Spoke English well 3. Breakfast included in our purchase - eggs, rice, tuna, or you can get meat. Coffee and Orange juice is included (coffee is surprisingly tasty) 4. Location - didn't explore Cebu too long so couldn't say much except that it's a 5-10 minute walk the busy centre. There are malls nearby, lots of food (if you are not vegetarian! haha.) 5. Can sit in the dining area and work on laptop if you need - has wifi and tables Cons: 1. Pricier for budget travellers 2. Poor and weak WiFi in room (barely worked unless we put our phone or laptop by the door or in the hallway. I would recommend this place if you can afford it. Mid-range hotel price. Clean, friendly staff, comfortable beds. Our first two days travelling from Canada to Asia were spent here and we got good rest.
• Verified traveler (8/5): - I like that its very clean and staff is sweet. I just didnt like the wifi being slow and nit having a pool.
• john (8/5): sure, I'd stay here again... - Great location lovely staff. AC was very weak, room was warm to hot. otherwise a great stay.
• Verified traveler (10/5): - it was good for the price convenient location and staff very nice
• Celia (4/5): Mechie's - WiFi is so weak signal, but service is good
• KirstinH (8/5): - Nice and clean place. Staff helpful. Simple but comfortable.
• Verified traveler (6/5): Mixed feelings - At first look, room looks rather clean. However, to our displeasure, the staff did not change the necessary sheets every night but simply make the beds. Not sure if this is a practice in this city. Also, there are a lot of house rules that are "hidden". You can look out for a small sticker in the room mirror that advise about hair dryer rental charge and gym operating hours written only on the door of the gym instead of at the front desk. The 2 security guards make up for everything. They are the nicest people we met in cebu!
• Verified traveler (8/5): - it is a basic hotel. the location is good.walking distance to many restaurants and mall
• She (6/5): - Supervisor Mark is very friendly and accommodating from day 1.
• Marichelle (10/5): - Amazing
• Charlo (10/5): Thank you so much - Very nice and clean awwwsomeee :)
• Ian (6/5): - The place didn't exude a happy environment....reception staff are too 'wooden' and don't display cheerfulness.
• Isaias (10/5): Heaven - Superb
• Marcus (6/5): Ok hotel - Hotel is good for budget people. It’s hot and got charged 500 peso for a tiny stain you don’t even notice on a towel...
• CLAYTON (10/5): Cheers for a great stay! 5 out of 5 - Great location, great staff, great food, comfy room
• Verified traveler (8/5): Clean Room at Affordable Prices - The room was spacious and clean. Very good for the room rate.
• tiong seng (4/5): - unhappy experience....i booking 3 superior room for 4 days stay in this hotel.1 face towel is missing at last night in hotel room 308....but we are not use the face towel....we only use bath towel...I say may be your house keeping is forget put at shelves.cause...cause at other room is more than one bath towel..may be is a mistake..after this..the counter staff say we move the towel from 402 room to 307 room...I request to check the cctv to certificate your dictation..but they not do it for prove they dictation.
• Verified traveler (8/5): Good, big room, clean, good service - Big rooms, good service, breakfast good, room no kettle or fridge
• Fred (8/5): Great value hotel - For the money this place is awesome. Downside is no coffee in room, no fridge, open shower. The staff could not be better though. Stellar service.
• Verified traveler (10/5): Nice - It’s worth ur money.. Will book again nxt time
• Jay (8/5): A safe cheep clean place to stay in cebu - Well being my first time in cebu safety was a worry ..and one thing i can say staying here there was no worry the hotel is very honest and are there to take care of you ..I arrived there at night and at first i was wondering where i was going street is kinda dark but hotel is the one lite place on the street ..Check in was fast they got us right in are room with no problems..the hotel was clean and modern and room looked pretty good for price ..room had a king bed (kinda hard ) but did the job ..had ac but was very hard to regulate temp either to cold or would shut off when it wanted too ,says has hot water out of my 7 days there i had hot water 1 day ..place is clean ..room service everyday but they dont change sheets unless asked ..the breakfast was very good size was definitely good too ..the staff was very helpful ,i even asked them to get me flowers for my gf birthday and the pulled it off perfectly she was very happy ..overall the hotel is worth the money the location isnt bad lots of food around and taxi are always available outside hotel i was very pleased with they stay over all and would recommend if your not looking to spend alot and still have what you need for your stay
• ralf (8/5): - Sehr zweckmäßiGg. Super Preis-Leistungsverhåltnis. Sehr freundliche reception.
• Tracy (8/5): - Very pleased with this hotel, location was good, close but not on the Fuente Circle. Very friendly staff. Room was comfortable, food was always served with professionalism and a smile.
• Nosha (10/5): Welcoming hotel - Everything was perfect really, couldnt ask for better. The staff was the best part.
• delia (10/5): Very clean .walking distance to restaurants. - Staff was very nice and accommodating.
• Albert (10/5): - It is a small hotel but feels like you are in a 5-star hotel. Cleanliness, comfort, and convinience. Staff are very friendly. And the location is right at the heart of the city.
• Diane (8/5): Cute Hotel - Very accommodating staff and room is colorful and cute. Should improve restaurant exhaust air because smells all over the ground floor including lobby area. My over all feedback is great place to stay. Thank you for taking care of me. Will be back soon.
• Marty (8/5): convenient - good service and close to all the best hospitals. This is a really good hotel, shame cebu in general is a dirty place with rubbish everywhere and potholed roads in a terrible state
• Anunsascion (8/5): Nice hotel - Stayed with comfortable bed and clean room
• wayne (10/5): Great gym and all day breakfast. - Will recommend this hotel. Rooms large and clean, and very comfortable beds and a great breakfast that was alvailable all day. The free use of the gym which is all new equipment made the hotel a definite return.
• LB (6/5): Close to Hospital and shopping - Very quick check in and very good customer approach of the receptionist.
• Laurie (8/5): - Large comfortable room, but no fridge or coffee making facilities.
• Dale (4/5): - Good location, clean room, comfortable bed, but there's loud construction noise most days until 11pm. There are ants in the hotel so be careful with any food or drinks you keep in the room. Wifi signal in my room (507) was weak and could only be obtained by sitting in a chair close to the door in my room. Housekeeping staff did a good job, but unfortunately mark at the front desk insisted on harassing my guests.
• Jhong (10/5): nice hotel - very nice hotel and very clean and very good staff and good breakfast
• leena (10/5): Great value for money - You get much more than what you paid for at this hotel. Central location and great rooms. Good wifi and great staff! The best part was the amazing breakfast! Highly recommend the omelette.
• chelo (2/5): The receptionist is rude and not knowledgeable - The person, nameb anna who is in the front desk has a terrible attitude and is not good in taking care of guest in a phone I booked a room for my aunt, but the room I choosed accommodate 4 person and three children But there are three who will accommodate the room that I booked Now she is telling me that the room accommodate only two So I argued , no it can accomplish four adults Its a premium suites So anyway she dropped the phone and the same thing she did to the expedia person who tried to talk to her Unprofessional
• Verified traveler (8/5): clean with polite staff, breakfast good close to p - Good hotel good price and close to hospitals and city tourist spots eg basilica de sana nino
• Philip (6/5): disappointed - Stayed in a superior room, which isn't a superior room, no tea/coffee making facilities, no fridge,no glasses, beds not comfortable, having said that the pillows excellent... The bathroom although clean ish was grubby.......I have stayed at the Pillows Hotel before in one of the Premium rooms, Recommend these rooms, so to stay in a superior...the difference was amazing, I would recommend the hotel to my friends but only the Premium rooms.
• Nicole (8/5): - The service was wonderful. Our room didn't have a window though, which I found strange.
• Anthony (8/5): Nice hotel - Very good and friendly service would stay at this hotel again
• Pat (6/5): Location: - It's a block from downtown but one needs to ask where to walk to get there. Anita's bakery with fresh breads and goodies each morning. The mountains are not close to downtown nor is the ocean. The taxi to and from airport was ten dollars each way. A bit more pollution than expected. People very nice and helpful.
• S (8/5): Fair hotel, with basic amenities - The location is near to the main roads and dining area. Very easy to get the jeepney also the taxi. Breakfast menu is fixed, but it is enough to start a day. Our room is near the front road on the third floor, we are able to hear the cars pass by at night. Room is not big and lots of wall sockets. They don't offer hair dryer in the room, 100 peso per day for rental. Only one elevator available for guests and staff.
• Bob (8/5): - My second time in this hotel. Its not a four or five star residence, but its clean & tidy, and the staff are friendly and helpful. Two minutes walk from the Fuente Osmena circle, where you find shops (Robinsons) , money change, etc. Its also a very short taxi ride to the Ayala Center shopping mall.
• Russell (8/5): Great stay. Lots of sleep! Comfy! - We had a little trouble with the AC getting started at first (30-45min), took a long time for that thing to kick in. We loved the breakfast! I did find it odd that one would give you a set of toothbrushes and no toothpaste in a toothbrush kit.
• Verified traveler (8/5): Friendly and warm - Would have been better with more breakfast choices
• William (10/5): It's about more than Pillows - Very pleasant stay at pillows hotel. Staff were all very nice and tried thier best to assist if there were problems. They know the local area so they could answer any questions put to them. Kitchen staff were excellent, I had delicious baby back pork ribs, breakfast to order always done properly and I had the best egg sandwich I have ever received in a hotel! The kitchen staff should all be commended for thier skills and pleasing manners
• Verified traveler (8/5): I thought it was a nice hotel. Clean rooms - The restaurant has good food. The hotel is located near the city's square. Shopping malls, other eating establishments close by.
• Verified traveler (8/5): Nice place to stay very approachable staff - Over all good and relaxing exeperience staying in this hotel, very accommodatng staff and crew.
• Kurt (2/5): - I've stayed in hundreds of hotels around the world and this is the first hotel to charge me for a stain that's barely visible on a towel..........and would have easily been removed! Other patrons checking out at the same time were also being charged for a variety of other offences! Don't stay here.......better and cheaper hotels with friendlier staff in same area.
• Verified traveler (8/5): Nice location - It was so nice to stay and relax in pillows hotel. The staff was so good to us all day breakfast is plus. Internet is very fast. Clean rooms and pillows are so soft you can sleep like a baby. Upgrade for your room is complimentary. It was a very relaxing and perfect holiday in the City. Close to almost everything.
• Terra (8/5): Simple hotel great price - We stayed for 1 night and it was fine. The staff was very friendly and attentive. The hotel is very simple, no frills. Beds were comfy, and the pillows were great! Our tv did not work and the light in the bathroom was out, making it very dim and hard to see. Overall it was fine for the price and for only 1 night.
• Rhazil (8/5): convenient - it was ok
• john (2/5): hotel misrepresenting itself on hotels.com - It is scandalous that a hotel does not consider worth mentioning that the standard room has NO window also it did smell. Felt like living in the celar. Had to upgrade last minute to a suite which was double the price. Also Hotels.com clearly does a bad quality assurance job allowing hotels to misrepresent
• owen (10/5): Happy - Great at a discounted price
• Robert (8/5): Clean Hotel and New - Staff was great and gave a free upgrade without asking. There were noisy neighbors with a baby that hung out in the hallway with the baby crying as well as the adults slamming doors and talking loud most of the morning from 5am-8am. I told the front desk and although they did not want to ask them to be quiet; they did give me a free upgrade again to a suite which was just bigger and had a balcony. It was a little noisy from the street and had a fridge. My only major complaint would be that the suite has horrible water pressure and they room below that had great water pressure.
• Verified traveler (8/5): The location is ok. - The location is within city proper though some taxi drivers are not familiar. The staff are nice, room is clean and meals are ok.
• annalita (10/5): very satisfactory stay - the hotel is great considering the location, free breakfast, the room size and the price. i will stay there again if given a chance.
• Marcel (8/5): Good hotel. Excellent value for money. - Good hotel with spacious rooms. Beds are comfortable. All the beds are king singles. If you want queen or king size they just join the beds. Make sure they put the thick mattress cover so that it feels like one mattress. After a few misunderstandings my stay was great. Other slight downfalls were some rooms have the window opening to the hotel garage. Not a big problem but on second last night i was woken repeatedly by noise from there. Apparently one of the cafe staff was breaking ice to make an iced coffee. Big positive is bathroom. Very spacious. Nice shower.
• JAMES (10/5): Good price great location - Service was great good location food very good room was very nice clean and quite. Bathroom could have been a little cleaner. Will stay there again.
• PAUL (8/5): great value for money... - Welcoming front desk... have been upgraded and what a surprise discovering the size of my room (number 607)!!!! very big room, king bed, nice bathroom ... Staff very attentive and efficient. For breakfast...miss bacon and when we pay for 2 and we are alone... why charge fruit juice ?? or additionnal coffee ???
• great location (6/5): - Nice hotel, but bathroom is too small. Location is great, close to Robinson mall. Bathroom was, too small.
• Lee (10/5): Great Reasonable Place to Stay - Quiet, Clean, Good Breakfast, Huge pillows, Pleasant and helpful staff. Easy to locate.
• Garry (10/5): Best budget Hotel around - Pillows Hotel is 10 out of 10
• Rob (10/5): Great little hotel - We arrived early and they gave us an upgraded room because ours wast ready, wifi and breakfast where good and the hotel was close to where we needed to be, staff where very helpful and friendly.
• robert (4/5): Never again - Staff was fine but management very poor Would not credit one night based on miscommunication Ripoff attitude
• Verified traveler (6/5): Great location - It was very close to the Robinson place so easy to get foods, but the wifi is dissapointed, hardly can reach the room.
• jimmy (6/5): ok for short stay - Small hotel but room is clean however did not change bending each day. Free breakfast with very little choice. Food are just soso. Easy to get taxi in walking distance to Robinson"s shipping center.
• Gary (4/5): Weak, 2.25 to 2.5 Not as good as I expected - Taxi drivers don't know where this hotel. Hard to get to because the one way roads mostly go the wrong way to get to this location. The room was small. The window faced pipes and nothing to the outdoors and was mostly blacked out. I felt claustrophobic most of the time when in the room. The breakfast was good, but not really free. The Aircon needed to be reset every time you left the room and the reset did not work well. The air con blew right on you when you were in bed. Thus, a choice, turn it off and swelter or blow on you all night. I will not return here.
• James (10/5): - Always a great stay at pillows
• Renz (10/5): Affordable modern and comfy place to stay in Cebu! - I just love how comfy the beds are and how spacious the room is. It's my most favorite place to stay in Cebu so far. Considering the price, I really am recommending this. Also, this place serves great breakfast.
• Verified traveler (10/5): great stay - it was a great stay! May i suggest that the menu offered in the restaurant should have more choices for lunch and dinner. because the existing menu list only offers breakfast choices.
• Graham (8/5): 4/5 - For a reasonably priced stay. - Basic but nice. Local to Fuente in Cebu City. Staff were great and very helpful. Breakfast was a fair price and it was good in size. Pillows is not a fantastic hotel, but at least it is a clean and a refreshing stopover for little money. Our 3 nights there were good overall, we were given a nice room and we quite enjoyed our stay there.
• Verified traveler (10/5): - it was a great stay!
• Ta (10/5): New clean hotel - This is a fairly new hotel that is run by a well trained staff. The facilities are all new providing the best accommodations for traveling guest. The hotel has a simple but excellent menu that provides well balanced meals and side orders for the average guest.
• Robert (10/5): Budget hotel ++ - For the price conscious traveller who dont care about perks and other amenities like in other larger and chain hotels, Pillows has very clean good sized rooms, clean bathroom with plenty of towels and very comfortable bed and pillows, a safe, a quiet AC, TV and free breakfast. They even throw in a dental kit and newspaper. Location is in a quiet street but just a mere 2 min walk to Fuente. They offer more for the price I paid.
• Verified traveler (8/5): Good comfortable room - Would be good if they had bedside tables and a kettle.
• Jo (10/5): nice hotel - the location of the hotel is great. 5mins away from the food chains plus close to north and bus terminal.

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