Aloft by Marriott Manhattan Downtown - Financial District

Location: 49-53 Ann Street, New York, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Allergy-free room
• Kids' outdoor play equipment
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Happy hour
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Garage
• Bicycle-friendly property

Rooms Available

• Guest room, 1 Queen, City view

  This room, with a city view, features a tea/coffee maker, a mini-refrigerator and a flat-screen cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room with City View - Mobility and Hearing Accessible with Roll-in Shower

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds - Mobility Accessible with Roll-in Shower

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Guest Room, 1 King

  This room features a tea/coffee maker, a mini-refrigerator and a flat-screen cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Guest room, 1 Queen

  This room features a tea/coffee maker, a mini-refrigerator and a flat-screen cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Guest room, 2 Queen

  This room features a tea/coffee maker, a mini-refrigerator and a flat-screen cable TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Guest room, 1 King, City view

  This room, with a city view, features a tea/coffee maker, a mini-refrigerator and a flat-screen cable TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Cots
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Leonardo (6/5): -
• Raquel (8/5): -
• Marchella (7/5): -
• Keenan (10/5): -
• ctaylorhunt (10/5): -
• Ryan (8/5): -
• Kutlu (8/5): -
• Hoffman (3/5): No crib - No crib delivered as requested. No crib
• Laurie (5/5): Mediocre - Location Under construction. The use of Febreeze in the rooms was overwhelming and gave me a headache.
• Stephen (9/5): Clean, neat compact room in a central location with nearby paid parking - Easy to pull up and unload luggage. 24-hour helpful and friendly staff. Neat and tidy room, compact but clean and functional with sensible 11am check-out time. Good value and right next door to shops and restaurants, and walking distance to the nearby car-park. Also, free hot beverages for guests in the lobby. The jackhammer and drilling noise from the building site next door at 8.00am which couldn't be blocked out even with the double-glazing. And overnight parking was very expensive at $55, where the parking assistants insisted that ONLY they could actually park the car when I would have preferred to do it myself to avoid possible damage that the rental company could then bill me for. Also, when we drove back to the hotel to collect our luggage, the pull-in space was occupied by a large SUV that had been parked there for at least a couple of hours, thus obliging others to risk parking on double-yellows nearby. Staff should keep that space clear perhaps?
• Medina (10/5): It was a great stay and I will definitely make this my place to stay when I come back. - How clean and QUIET. Nothing to dislike.
• Dvořáková (5/5): Cena je odpovídající - Pohodlné velké postele Nejdou otevřít okna, nedovírají dveře na záchod
• Derek (10/5): -
• globalpolicya (10/5): Excellent front desk team/Minimalist yet efficient room - Perfect for brief business trip to NYC, especially with meetings in the financial district/Tribeca. Minimalist room but very clean and efficiently put together. Hospitable and very helpful front desk staff. Thankful to Jeremy in particular for the fast yet welcoming and thoughtful check-in process.
• Tenisha (8/5): - It was close to a lot of stores in walking distance I didn’t like how the property cancel my reservation after speaking to me and telling me I was find and my reservation was confirmed
• Giovanna (8/5): -
• Teresa (10/5): - The staff were exceptional and the bed and pillows were super comfy N/A
• GlobeTrotting68118 (10/5): Perfect landing pad for business and pleasure - My boyfriend and I stay here every spring for an annual work trip that we extend by a few days for leisure. It’s affordable and centrally located. Not many amenities, which is expected at this price point, but staff goes out of their way to accommodate our needs whenever possible. For example, there aren’t ice machines but staff happily brought us a bag of ice when asked. Rooms are a decent size for NYC! We’ve found the location to be fairly quiet as well, even on the lower levels. We were checked in/out by Alex on this trip and he also helped us throughout the week, even stowing our bags after checkout so we could enjoy the city one more day.
• Lauren (9/5): -
• Solacejd1234 (10/5): Amazing Customer Service - Our experience at Aloft Wall Street was extremely positive. The staff was always friendly, and the room and gym was clean. I also appreciated the free coffee! Valiesha, the front desk clerk who checked me in, went above and beyond to help me out. When she learned what a rough morning of travel I had had, she went out of her way to make it better. I will definitely be staying there again next time I come to NYC because of Valiesha.
• Yannik (8/5): -
• Ashley (1/5): Will never book again with aloft. - Nothing. I was in a car accident the day of check in and asked for a refund, willing to show proof of said accident that left my car unable to be driven and the staff decided to decline it because my card was already on file. I tried emailing and calling numerous time to talk to someone, but to no avail. That is extremely bad business and I will not be staying again. Also, the staff never picked up the phone. I called numerous times, to never get someone to pick up the phone. And when they picked up for the “Booking” personnel that was trying to help me, they were rude and short with him as well and hung up on him also.
• Mario (8/5): -
• Farah (1/5): Terrible hotel - Nothing Customer service ; Booking a room. Lied about early check in times, can’t wait in lobby even though you have a room there before check in. No refund given
• Janne (9/5): Great stay in the financial district - The room is clean and comfortable. I love the location at the financial district because it offers a lot of restaurants and the subway with various lines is close by. The room is small, but that is New York.
• Anja (6/5): - Die Lage ist prima und man ist gut angebunden. Das Hotel war sauber. Das Zimmer war modern. Es war viel zu kalt. Am Empfang und im Aufzug hingen Zettel, die erklärten, dass die Klimaanlage schon auf Sommer gestellt ist und dass daher die Zimmer in diesem ungewöhnlich kalten April sehr kalt sind. Bitte was??? Die Klimaanlage ist kein Naturgesetz! Irgendwer muss doch wohl wissen wie man die Temperatur hochdreht?
• Esquinas (8/5): -
• Guest (7/5): -
• bbbA3816YG (10/5): Good for practical stays, also enjoyed gift bag - I was able to check-in a few hours prior at no cost because the manager Mr. Aneuris Rodriguez accommodated me even though they were busy and the weather was horrible. Notes about the property: construction was going on in the bar area so it was closed, and the heat wasn't working but it was only 40F outside so it was manageable. I barely heard any late night noise which was nice. The room had a window that was able to be opened slightly, which I appreciate for fresh air, when available. If you don't need all the bells and whistles at a much more expensive property like a Four Seasons or a CitizenM, this one is doable and still close to a lot of restaurants and offices. The staff handed out cute gift bags which included cleansing wipes, makeup wipes and a pair of slippers. What a nice touch!
• Keith (8/5): -
• Chaoui (8/5): -
• Jenn (8/5): We loved Aloft! Will be staying here again! - I loved the location and convenience to the subway/restaurants! There was a small homeless issue outside the first few days, but was resolved!
• Anthony (8/5): Good standard room in the Financial District - Good standard room in quiet building in the Financial District. Close to the subway and very easy to get around NYC Water was cold on the first night.
• Mica (7/5): Good location. Very friendly staff. - Good location, nice staff, clean rooms. I asked for adjoining rooms as we were traveling with children. This was not honored. We did get to very small rooms that were close.
• Brandy (10/5): Great place - Location, room and staff were all amazing Nothing we found we didn’t like
• Carlene (9/5): - The staff was very friendly. Even housekeeping was sweet, leaving us a note about why they didn't make the bed (we left our things on it abs they respected us enough not to disturb anything). The shape of the room was strange. There was no mini fridge to store our leftovers.
• GRETA STAPLETON (10/5): - The staff and the room was very clean
• Despina (10/5): -
• florent (8/5): -
• Aaron_Classic (10/5): Great option for NYC biz trips - What a wonderful stay. Great Manhattan option for business travel. Good location in financial district, good size rooms (for Manhattan) and the entire staff is very warm and accommodating from the first meet. Anna was especially kind and made us feel welcome as soon as we arrived and greeted us by name throughout our stay, something you don’t often see anymore. Great option for future biz trips.
• Annette (10/5): Ideale Lage des Hotels - Großes Zimmer für 3 Personen
• Victor (6/5): -
• Elena (9/5): -
• Revolta (9/5): -
• Revital (8/5): Overall okay - Location Toiletries seemed used/opened. Gym was in the basement felt a bit uncomfortable going down by myself.
• Valérie (10/5): Génial - L’emplacement , la propreté, l’accueil -
• Samuel (10/5): Awesome would book again - Housekeeping was very professional. Very accommodating No extra sheets were given but no other complaints
• alba sonia (10/5): - Struttura accogliente, personale gentile, bella la stanza Nulla
• Giovanna (9/5): - Accoglienza e disponibilità, spazi da potere utilizzare con la famiglia, servizio bar per bevande come thé, caffè e acqua sempre accessbile e libero per i clienti
• Dean Mckinnon (7/5): - Free coffe in morning and sports bar rightvoutside front door Very clean but needs updateing ( lifts + outside sign )
• Frank (8/5): - An excellent place to stay at a good location near to 4 subway stops
• raul (8/5): -
• Sightseer14180255414 (10/5): Incredible Staff!!! - Our experience with Alex and Carlos has been incredible, they have made our experience the absolute best! We’ll definitely be coming back very soon. The staff is amazing, they made our whole experience. Thank you so much!
• Yvonne (7/5): -
• Alexander (10/5): - Great area. Nice room. No complaints.
• Gabriele (9/5): -
• Robert (8/5): Great stay with unexpected problem - The hotel is very clean, excellent localization near subway station but also in a walking distance to many sites of interest. In the area one can also find many places for a breakfast, lunch or dinner. The staff of the hotel was very friendly during the entire stay. But I was very disappointed during check out. They issued an invoice with my name on it and ... address of booking.com headquarters in Amsterdam. This makes this invoice useless for me. When I wrote the request to change, got response that it was not possible because the payment was made through Booking - despite they confirmed at check-in it will be issued to the address I provided at reservation. I sent another request but ... they stopped answering me. I think this was totally unprofessional and changed my opinion about the staff of the hotel. BTW - in other hotels in the US, also booked through booking.com, never experienced this kind of problem and always received an invoice with my company's name and address on it.
• S2138ESericah (10/5): Amazing Alex - This visit was amazing!!! Alex was wonderful from the time I checked in until check out. He was very accommodating made sure my stay was top tier!!! I will be back to stay on my visit .
• Gaurav (10/5): brilliant - great staff and great locations everything is good
• Marine (8/5): Très bon hôtel pour bel emplacement - Literie confortable. Café à volonté Isolation des murs
• Albert (7/5): -
• Alexandre (9/5): All in all, it was a very good choice 4and I would book it again (and recommend)! - The staff was absolutely helpful and kind all the time and the location was very good (very close to Fulton and WTC subway stations, which means, many line options to choose from. The room, albeit a bit smaller than I was expecting, was very comfortable and silent. Nice TV with many options of channels and streaming options using own account (which was great, for me at least). The internet was a downer. I traveled for work and had a hard time working from the room. The internet was really unstable and, for many times, I had to use my mobile's 5G connection, which wasn't ideal at all mainly because of the VCs I had to do.
• annapalas (8/5): Convenient and welcoming - Amazing staff. Always friendly and helpful but chill at the same time. Ideal location by Fulton St express subway station from which the ride to Midtown takes 10 minutes. Room was spacious by Manhattan standards and had good storage space for clothing etc plus an ironing board. The only downside was the loud AC but I sleep with earloops anyways.
• Elisa (7/5): - Pulizia Si sentiva tutto dalle camere di fianco, di notte c’erano senzatetto davanti alla porta
• Alexis (8/5): -
• Deborah (6/5): Nice but chilly. - Great location and clean. There were issues with the heat in the room. We called downstairs to report it and no one answered the phone. The next day when we checked out, we told them about the problem. They apologized and said someone would reach out. No call yet and it’s three days since we checked out.
• Andres Felipe (10/5): - The location, price and the staff
• Melvin (10/5): - Todo!
• GYOUNGHEE (7/5): Unfortunately, this stay did not meet expectations in any meaningful way, and I would not choose to return. - Location As someone who frequently travels across Asia, I was genuinely surprised by the lack of hospitality at this price point. While the hotel wasn’t significantly cheaper than others, the experience felt noticeably lacking. Beyond a brief welcome on the first day, there was little to no sense of service or attentiveness throughout the stay.
• STEVE (6/5): Bon séjour! Par contre la ventilation fait énormément de bruit ( dans notre chambre), fenêtre condamnée donc impossible - L’emplacement Impossible pour l’établissement de m’établir une facture! Bizarre!!!!!!!!!!!
• Bénédicte (7/5): - Calme, confort du lit, bien situé. Hôtel toujours en travaux- pas de petit dej compris dans la nuit d'hôtel
• Stay36492096408 (10/5): Awesome stay - The staff is wonderful and so accommodating. We thoroughly enjoyed our stay. The room was super clean and the location is awesome. We would highly recommend this hotel. Can’t say enough good things about the staff!!! Alex was so helpful and just wonderful!!!
• X995QTtriciab (10/5): A great place to stay! - We come to NYC every year and Aloft Downtown is our first choice. The location is perfect for us, close to the subway and walking the Brooklyn Bridge! The staff is also amazing and so accommodating!!
• Conner (10/5): My first trip to New York and aloft downtown Manhattan financial district made it in incredible unforgettable. Experienc - I had no idea it’s proximity to subways and to all these sites downtown, so that was incredible, and the hotel itself was very cheek and the perfect in New York style place to stay! I guess. The only thing I would say is they could offer a continental breakfast, very late, and a little more coffee options, but not much was wrong.
• Kenneth (10/5): -
• vincenzo (9/5): -
• Chastity (8/5): Worked for me. - Location. So close to Fulton St. easy peasy. Nothing I didn’t like, the property is a bit dated, but value for your stay, it matches. Can’t complain.
• Anne F (10/5): - Ligging 1 man aan onthaal die niet echt hartelijk kon genoemd worden!
• Sergei (8/5): - Sauberkeit und Zimmerausstattung. Der Empfang hätte freundlicher sein können. Das Personal wirkte unfreundlich, und selbst ein einfaches „Guten Tag“ schien schwerzufallen.
• Freydis (6/5): Good value for location, but too loud heating system for sleeping - Fantastic staff The heating system in to room was incredibly loud and kept me awake. Without it it was too cold in the room but with on it was crazy loud…
• Hadeer (8/5): -
• Mklamoureaux (10/5): Great Area in NYC - Valiesha at front desk is the best!! - Great neighborhood close to tons of activities, food and shopping! Aloft is great wherever I go! Valiesha at the front desk went out of her way to be helpful and had great information and resources for us.
• kimhQ9483EG (10/5): Two of the customer centric Marriott employees!!!!! - One of Marriott’s best brands! Aloft is the place to make reservations!!!! Alex and Valiesha were professional, thoughtful, kind, great sense of humor, recognized me as an Ambassador Elite, willing to go the extra mile! They were the highlights of my stay! Two exceptional team members. If only all Marriott staff were like these two, my experiences would far exceed expectations!!!
• Carla (3/5): Postage-stamp sized room + staff indifference = never coming back. - The room was mostly clean and the shower had good water pressure. Upon arriving at 1:30pm, we were told that our room was ready but could only check-in before 4:00pm if we paid an additional $100 fee. That told us immediately that customer service was a low priority and money was the highest priority. Then, upon arriving in our room at 4:00pm, we found it to be incredibly small and warm. The thermostat was set to 65 degrees but my own travel alarm/thermometer showed the room as being around 76-77 degrees. The bathroom had only a sliding door that made noise if you opened or closed it. But worst of all was that the tiny luggage cabinet could only accommodate one carry-on suitcase. Our standard-sized suitcase was too wide, which meant that it had to be lain on the floor pathway, blocking access to the front door and bathroom. (Nowhere else on the floor was wide enough either, since the bed went right up to within 2 feet of the room walls. While the shower pressure was very good, the pink mildew/mold on the shower wall was concerning. Later in the evening, when we walked into the lobby, the person at the reception desk never looked up from their phone to greet us or say hello. We could have been anyone off the street walking in and they didn’t care… which did not make us feel safe. This is the first time I’ve visited a Marriott hotel and left knowing that nothing could convince me to come back to this hotel again.
• Gabrielle (8/5): -
• Voyager754430 (10/5): Shoutout to Anna - Anna was AMAZING. She catered to all of our needs, checked on us throughout our stay and was very helpful. She is the reason i will be coming back!
• Asia (9/5): -
• jack.hollins (7/5): - Location within New York is good, very close to a subway station with easy access across the city and beyond. My room had air conditioning but when it was running it was about as loud as having a truck engine running next to my bed. The location is good, but the hotel is also located down quite a grimy side street which felt a little sketchy at night (but maybe that's just New York)
• Aristotelis (10/5): -
• Charlton (10/5): Front desk guy was awesome, great customer service skills and very patient with me. I would recommend this place1000x - The view I had was amazing
• Javier (9/5): -
• MOHAMMED (10/5): - بسيط . جميل. مريح . ينفع لشخصين. ولا يصلح لعائلة . لصغره تسجيل الدخول 4 ص .
• Cristian (9/5): -
• Fanny (9/5): - Posizione ottima centrale ma non nel caos , metro a due passi , camera pulita , personale cordiale
• lucas (10/5): muy bien - habitacion bien y cama comoda
• Jimenez (10/5): Amazing - The hotel was in such a great area, was able to walk 5 minutes and find so many good food spots! the room was very clean and had an amazing view Didn’t love that there was no parking available nearby unless it was on the street
• Velda (9/5): - In house cleaning services daily. Reasonable WiFi available Close to hospital so a bit noisy.
• Marie-gervaise (10/5): -
• Olivia (5/5): Très bon emplacement mais hotel décevant pour le prix - L’emplacement dans Manhattan (proche du memorial du 11/09, proche du ferry pour la Statue de la Liberté, proche du pont de Brooklyn, la proximité avec le métro, le lit grand et confortable Mal isolé car on peut entendre les bruits de dehors (nous n’étions qu’au 5e étage), et surtout les portes qui claquent à l’intérieur de l’hôtel (des systèmes existent pour ralentir le claquement des portes..), le bruit de la clim/chauffage très bruyant.
• Ivana (8/5): -

Photos