The Victoria Falls Deluxe Suites

Location: 710 Aerodrome, Victoria Falls, Zimbabwe, Victoria Falls, zw

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Luggage storage
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Game drive nearby
• Internet access
• Housekeeping on request
• Wine release events
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room with Balcony

  The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Fire extinguisher
  • Access to private pool
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room with Balcony

  The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Fire extinguisher
  • Access to private pool
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room with Balcony

  The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Fire extinguisher
  • Access to private pool
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room with Balcony

  This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Fire extinguisher
  • Access to private pool
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Ozan (10/5): - Tesis harika çalışanlar bayağı yardımseverler odalar balkon vs hepsi şahane -
• Bertrand (10/5): Un excellent séjour ! - La disponibilité du personnel, la qualité du restaurant, la propreté et l’équipement des chambres. Rien
• Mahmood (8/5): -
• Frederik (8/5): -
• Juliette (10/5): - friendly staff, great comfortable room, delicious breakfast
• Amin (9/5): Well worth staying in this property - The breakfast was good but could be a bit better. The staff were very corteous and friendly Choice of food and a better breakfast selection
• Marko (9/5): -
• David (8/5): -
• Ian (8/5): -
• cecilia (9/5): - The staff is friendly and helpful
• Haniff-Ismail (8/5): Good stay overall. - Staff very good- friendly. Exceptional service. Location - street address cannot be located on GPS. Halaal - not well understood by some staff. Limited menu.
• Gisele (8/5): Good option - The staff was nice and I had a good time with the tours I booked from them. Breakfast is ok, but you have to order everything you want, even butter is not there at the table - could be cultural. Room was clean and spacious, shower was good, we slept well. Price was high for us, but everything looks expensive in Zimbabwe. We used the app indrive, similar to Uber, to go to the city for 5usd (could be less if anyone accepts it) The hotel needs some renovation. It is still good, and I like how quiet it is, but could be improved. Dinner there is convenient, but the fries were always soggy. It was OK as only option.
• Natheerah Nizam (10/5): Great stay at The Victoria Falls Deluxe Suites - Our stay in Victoria Falls was truly enjoyable. The staff went above and beyond to ensure we were comfortable throughout our visit. They were consistently friendly, helpful, and their kindness felt genuine, which made a big difference to our overall experience. The premises were excellent, peaceful, well-maintained, and equipped with everything we needed for a comfortable stay. It provided the perfect environment to relax and unwind. I would definitely recommend this property to others.
• Judit (8/5): Nice hotel, friendly staff - The staff was super friendly and helpful, the room was big, the bed was comfy. Breakfast was good, and the service was fast. The AC was a bit noisy, I needed to use earplugs. The hotel was a bit further from the town centre, although it didn't bother me much as I don't mind walking.
• Talent (10/5): -
• Paulo (8/5): -
• Paula (7/5): Boa - O jardim. Quartos no edifício principal espaçosos mas a carecer de alguma atenção. Pequeno-almoço pouco diversificado. Necessidade de pagamento de água engarrafada ao pequeno-almoço. Problemas com a internet.
• Vanathi (10/5): Value for money stay! - Rooms were quiet and super-clean! The outdoor sitting area and gardens were the best! Staff were cheery and welcoming. We got rooms next to each other without having to ask. Breakfast is a bit on the sparse side; but then we were out early most days. So didnt feel it much. Warning - there are no shops etc nearby - so anything requires a trip to the town in a taxi. Taxis are easy to book though.
• Melanie (5/5): - Old Hotel, very bad, facilities,.no internet, no bottled water at breakfast, breakfast was really bad Everything was bad in the hotel. We had to change rooms breakfast is very very nad
• Allister (8/5): - Friendly staff, good breakfast. Shower wasn’t the cleanest.
• Sergey (10/5): -
• ARELLANO DELGADO (9/5): Muy buen hotel y muy tranquilo - Las habitaciones y el servicio La restauración, muy muy lenta
• Gloria (10/5): - The rooms are big The shower place way way too small
• Comfort (9/5): Great place to stay a couple of nights - Clean, quiet and safe The breakfast was the same every morning. I think they need to have a couple of options.
• Lucy (8/5): -
• Ishwar (10/5): - Hospitality Everything was on point
• SAMSON (9/5): -
• Susann (6/5): -
• Ryat (7/5): -
• Tatjana (10/5): Overall, a pleasant stay with great staff and facilities, but not quite a true 5-star experience. - The hotel was beautiful and very clean, and the rooms were excellent—comfortable, well-maintained, and thoughtfully designed. The staff were also great: friendly, helpful, and professional throughout our stay. That said, I do feel that the 5-star rating might be a bit overrated. The pool area, for example, faces directly onto a room and a larger function space, which takes away from the sense of privacy and luxury one would typically expect from a 5-star hotel. Overall, it didn’t quite match the standard I would associate with that level. Additionally, when we asked the staff to arrange a taxi to a well-known restaurant, it would have been helpful if they had suggested making a reservation. When we arrived, the restaurant was fully booked, which was disappointing and could have been easily avoided with a bit more proactive guidance.
• Samia (7/5): -
• Christina (10/5): - Great grounds with lots of rooms, a bar and restaurant area. Price was good and rooms are nice and big all with outside seating. Food was good and freshly prepared. Staff very helpful and friendly, stored our bags so we could enjoy our last day before afternoon flight.
• Riaan (7/5): Good breakfast and accomodating staff and management. - After a bumpy start the manager and her staff made the stay very pleasant and comfortable. They were friendly and very accommodating. The arrival and first night were avoidable and should not have happened if they where more tentative to the booking. Driver that was suggested by bookings did not pitch up. Bit better maintenance and tentativeness to their guests. Small gestures matters.
• dan (8/5): - Friendly staff Water issues,
• Takudzwa (8/5): Great place. Value for money - Clean Nothing
• Modicai (10/5): Excellent - Staff were very friendly and helpful food was excellent, very clean
• Chapinduka (7/5): -
• david (7/5): -
• xihua (4/5): -
• breuer (10/5): - Absolutely friendly and helpful staff. Nice Facilities No negatives
• Mutinta (9/5): -
• Catrin (6/5): Okej boende - Frukosten var bra, läget mindre bra Vi trodde vi skulle kunna bada i en pool men den var helt brun
• Herbert (8/5): - The TV needs to be updated to a modern smart TV.
• Tris (10/5): -
• David (7/5): -
• Susan (8/5): I loved my stay. In particular the staff were outstanding. Welcoming, friendly and attentive. - The breakfast was always consistently excellent and in particular the staff were very attentive and friendly. The quality of the food was wonderful and also the options were really good. I loved the fruit platter each day and my Omelette with delicious mushrooms and grilled tomato was a lovely touch and well prepared. I think a wider choice of breads would be good. And to add a plain natural yoghurt would also be a nice addition. Honey and other condiments would also be a welcome addition.
• david (9/5): - cooked to order more electrical outlets would have been nice
• david (9/5): I got the most deluxe suite so very nice - wasn't much to walk to but close to town and taxi is available elaborate room which was very comfortable. Lack of plugs for cpap and charging cell phones but minor inconvenience.
• Marco (8/5): Un soggiorno rilassante e confortevole - Check in rapido. Camera molto ampia, pulita e confortevole con disponibilità di the, caffè, acqua e bollitore; dotata di televisore. Bagno sufficientemente grande, con doccia e vasca, privo però di sufficienti superfici di appoggio. Rumorosa la ventola di aerazione, se non altro funzionante (in molti hotel non va). Il lodge è dotata di guardiani e i cancelli vengono chiusi di notte per la sicurezza. La camera è stata resa disponibile, nel pomeriggio, con aria condizionata spenta, per cui è stato necessario mantenerla accesa tutta la notte per rinfrescare l'ambiente. Nulla da dire sulla colazione, non fruita perché gli orari degli impegni non lo hanno consentito. Il lodge, come tanti altri di Victoria Falls, è fuori mano, utile per soggiornare, ma non per andare altrove senza trasporto ad hoc. Sconsigliato uscire di notte perché segnalata la presenza di fauna selvatica (bufali ed altro).
• Primrose (8/5): Enjoyed my stay - Everything. The room woo Nothing
• Pricilla (9/5): - The ambience We had no power for almost 30 minutes and had to use our cell phones
• Ian and Joanne (10/5): Fabulous! - This was our 4th visit to Vic Falls Deluxe suites. With every visit we have been warmly welcomed and treated with world class hospitality. Our rooms have been clean, stylishly furnished and air cons in 100% working condition. Breakfast and dinners were delicious. Dumi, Alice and the rest of the team are just simply stunning and very helpful! Nothing to complain about.
• EMERSON (10/5): Ótima estadia contribuindo para boas memórias do Zimbábue. - Ótima qualidade, funcionários simpáticos e solícitos. Um bom café da manhã e tudo muito limpo e organizado. Fechamos os passeios diretamente com ele e correu tudo bem.
• Henry (8/5): -
• Gaston (10/5): A wonderful place to stay,they are really a deluxe suites - Every one is so helpful and informed The menu did not have many options
• Ian and Joanne (10/5): Friendly staff, delicious food, comfortable stay with everything you need. - Location and staff are amazing. This property is amazing!
• Ricky Pillay (9/5): Good value for money. - Friendly staff. Good location. Clean facility. Good breakfast.
• lynette (8/5): Good experience and would come again! - The property was neat and tidy and we were about 5-7 min away from the city centre by car. The property was also quiet and there were no disturbances. Everything we needed was provided for and the staff cleaned our rooms, changed our towels and sheets each day we were there. The staff were very accommodating and friendly and the food was good. One minor thing was there wasn’t a second chair (excluding the couch) in the room to sit on as it was the two of us if we wanted to sit together and eat jn the room. Overall, everything else was great!
• Ndlovu (10/5): -
• John (9/5): Value for money and attention to detail - Clean gardens and alert staff
• Ndonia (8/5): -
• manyewu (10/5): It was exceptionally good - Excellent Customer service
• Hakan (6/5): -
• Cortney (8/5): -
• Leung (8/5): - 我很喜歡員工服務態度，有笑容。 我不喜歡有曱甴出現在房間。
• Swart (9/5): - Big rooms Shower too small
• Eleanor (10/5): Very pleasant and We really enjoyed our stay, we couldn't ask for more. - The breakfast was really good. There was a wide selection from cereals to fruit and fresh juices. The cooked breakfast was excellent and it was made to order. The waitress was exceptional good well presented, friendly and professional. The staff were all pleasant, professional and very accommodating. They went beyond the call of duty. I would have liked to have more television channels.
• Naidoo (8/5): -
• Marshie (7/5): Overall good but could do better in terms of tv quality at Least a smart tv with Netflix - Bedroom Unsuited
• colin (9/5): Enjoyable stay, great staff, comfortable room - Buffer part of breakfast was good, not a huge selection of continental style food, but it was fine. Individually ordered cooked breakfast was good. Staff service was great. Nothing
• Jacqueline (9/5): - Everything! The staff were very friendly and helpful. The distance from town. 10$ pp one way for taxi fare.
• Ben (10/5): - Every thing Bugs outside but they provided insect repellent
• Tebogo Malatji (9/5): 3 night stay - The room was specious, clean and with a beautiful garden view. The staff was super friendly The pool was not operational
• Joe (1/5): Avoid - It had a good breakfast Had an accident on site due to hotel negligence and referred it to them and booking.com but nothing was done about it which is unacceptable No first aid kit, no trained staff and no recourse
• Inessa (9/5): - Отель полностью удовлетворил нашим запросам. Просторные номера, удобные кровати, прекрасный wi-fi. В отеле есть ресторан, где можно заказать завтраки, обеды и ужины. Заказ обедов и ужинов накануне по меню. Кухня очень достойная. Очень понравилась местная рыба и стейки из говядины и баранины. Замечательный ориентированный на гостей персонал! Все наши просьбы выполнялись! Мы просто купались в их улыбках и заботе! Напор воды в душе. Пусть до 5* по общепринятым меркам отель все-таки не дотягивает, но очень подкупает отношение и забота персонала. Выполняются все просьбы мгновенно, все делается для удобства и комфорта гостей
• Antoneta (8/5): Great place to stay, great hosts - The staff was very professional. I loved that they had my favorite yogurt brand, Keffalos. The place was clean and comfortable The baked beans did not taste great, pls either serve a different brand or add something to the beans and not do from tin to plate
• Ben (9/5): Highly recommended for your stay at Victoria Falls - Clean Spacious bedroom Helpful staff organised taxis for us highly recommended Bugs outside but they did supply insect repellent for free,
• Selma (10/5): Our stay was fun , comfortable and chilled - The breakfast was really great. The staff were extremely friendly. Nothing
• Kim (7/5): -
• Siphesihle (4/5): -
• Wendy (9/5): A bit far from town but overall very nice - We were given a magnificent room. It was further from town than I expected and took about 45 mins to walk or $Usd5 for taxi. You can’t walk at night because of hippos. I ordered a number of tours through the hotel and they arranged everything and chose a good schedule and the best times for the activities.
• David (7/5): -
• Victor (8/5): -
• Jigar (9/5): Nice , staffs are very polite and helpful - Everything Nice Location
• Noluvo (9/5): Exceptional - Very clean Nothing
• POWELL (9/5): Will go back there - The hospitality was exeptional Their willingness to help
• jiji (8/5): - very good breakfast with wide options and generous portions. The location was easy to find
• Daniel (8/5): - Friendly staff and large comfy rooms Power outages and far from town center
• Josee (9/5): Très bel endroit. Non loin des chutes. Service 3xcellent. Chambre très grande. - Le petit déjeuner est vraiment très complet. Et excellent Éclairage pour le souper trop clair à mon goût. Il faudrait des lampes et des chandelles.
• Марина (8/5): -
• Zoltan (8/5): Ideal gelegen ist das Hotel auch für längeren Aufenthalt zu empfehlen - Freundlichkeit des Personals Beschädigtes Inventar
• Lilian (8/5): An Unacceptable Dining Experience: Roaches, Wrong Orders, and No Accountability - The staff was welcoming and pleasant the whole stay. They accommodated our needs. Shout out to the ladies at reception, particularly Kelly and the other lady whose name I forgot. They went above and beyond. The rooms were spotless. The facility is quiet, peaceful, and clean. The ambiance and deco adds to the chic! Our recent experience with the restaurant was, without exaggeration, the most disappointing dining experience we have ever encountered. A series of failures, culminating in a severe hygiene issue, forced us to leave deeply displeased. The problems began with the service. Our orders were incorrect, leading to a frustrating back-and-forth with staff just to receive the meals we had originally requested. Furthermore, the wait for this food was unacceptably long. However, the most alarming issue occurred during our meal: we saw roaches in the dining area. This is an unacceptable health hazard that immediately erodes all trust. If this is the state of the customer-facing area, one can only be deeply concerned about the cleanliness of the kitchen. The most shocking part of the evening was the management's response. The owner was present and aware of the situation, yet the decision was still made to charge us for our meals. In any reputable establishment, a failure of this magnitude would warrant the bill to be comped as a basic gesture of apology and accountability. That this did not happen, especially with the owner on-site, demonstrates a profound disregard for customer satisfaction and well-being. We left not just disappointed, but concerned. We hope this feedback serves as a catalyst for the major improvements your establishment clearly needs in the kitchen/restaurant department.
• LUCAS (9/5): -
• Koketso (9/5): Excellent - The place was clean and well maintained . Value for money and friendly staff members. I enjoyed my stay . Nothing
• Sandra (8/5): Ik kom hier zeker terug voor een kort verblijf - Ambiance in zaal voor ontbijt
• Moez (2/5): Je regrette amèrement mon choix - Emplacement très isolé; petit déjeuner médiocre; chambre d'un confort moyen Relations tendues avec le personnel de la réception
• JUDY (8/5): -
• Angela (8/5): The people who were so nice I will stay with all these people anywhere by the place. - The people he was so amazed The place
• Lombard (9/5): - I will recommend this facility to anyone that goes to Victoria falls for work or pleasure, the staff is always friendly there is safe parking if you come with your own transport, the food was excellent and delicious, the room is nice and clean. Their is not alot off tv channels to choose from, and i struggled to get good connection with the wifi network.
• Frank (6/5): Restaurant nicht angemessen, Qualität und Auswahl der Speisen unzureichend. - Freundliches Personal und Sauberkeit Zimmergröße kann nicht mit einer de Luxe Suite beworben werden

Photos