B5 Boutique Hotel Lugano
Location: Via Francesco Borromini 5, Lugano, TI, 6900, Lugano, CH
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in the attached winery, garden views, and a refreshing picnic area. Unwind with a drink at the trendy bar/lounge after a day of exploration.
Comfort and Connectivity
Stay connected with complimentary wireless internet and enjoy entertainment on flat-screen TVs in air-conditioned rooms. Relax in modern bathrooms with showers and complimentary toiletries.
Convenient Location
Explore Lugano's attractions with ease, situated in the heart of the city. Just a short drive from Parco Ciani and LAC Lugano Arte e Cultura. Book your stay at B5 Boutique Hotel Lugano today for a memorable experience.
Important Information
- Children 14 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: The front desk is open daily from 7:00 AM - 6:30 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours.
Amenities & Facilities
- Comprehensive recycling policy
- Area rugs in public areas
- Hardwood flooring in public areas
- Free WiFi
- Garden
- Luggage storage
- Designated smoking area
- Picnic area
- Elevator
- Breakfast available (surcharge)
- Multilingual staff
- Front desk (limited hours)
- Shared refrigerator
- Water dispenser
- Designer stores on site
- Art gallery on site
- Eco-friendly toiletries
- LED light bulbs
- Eco-friendly cleaning products used
- Casino nearby
- Wheelchair-accessible public washroom
- Coworking spaces
- Stair-free path to entrance
- Locally-owned & organized tours & activities
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Smooth flooring in public areas
- Hardwood flooring in public areas
- Gravel flooring in public areas
Rooms Available
-
Comfort Double Room, City View
1 Queen Bed
194-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
- Energy-saving switches
-
Deluxe Double Room
1 King Bed
213-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
- Energy-saving switches
-
Superior Double Room
1 Queen Bed
183-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
- Energy-saving switches
-
Standard Double Room, City View
1 Queen Bed
151-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
- Energy-saving switches
-
Junior Double Room
1 King Bed
237-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Hardwood or parquet floors
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Meal delivery service available
- Energy-saving switches
Guest Reviews
- KATSUMI (10/5): - Clean and comfortable room Water service was helpful. Staff were showing high quality hospitality
- jasmine (6/5): - The hotel was fine and very modern . There was no one at the front desk to answer questions I have a major complaint. During our stay, there was a breakfast buffet arranged in the lobby. There was no price on it. And there was no one at the desk for us to confirm whether breakfast was included or not. I assumed that this was for the guest and and I took the breakfast. My husband who was staying with me also got coffee for one or two days. Again, no one told us that breakfast was not included in our service and they did not tell us the actual price of the breakfast. Afterwards, I have been charged $199 for taking breakfast at the hotel for four days. This is unacceptable if I had known that the breakfast was expensive I would not have had anything. They were cheaper pay places to get coffee and a croissant outside the hotel.
- Ariane (10/5): - Sehr zentral, sehr nette Eigentümer und Personal, stylische Zimmer, gute Betten, alles tipp topp !
- Donald (10/5): - Great hotel itself. Easily accessible to train station also bus transportation.
- Sabine (10/5): - Excellent. Will definitely return.
- Gregory (10/5): - Reasons to stay here: Close to train station & funicular that lowers you to old town & lake. Clean property & rooms Friendly, attentive staff Unique aesthetic & decor Adequate breakfast selection Quiet hotel
- Kenzi (8/5): - The shower was a bit confusing, but once I got it working, it was amazing!! Haha best shower I’ve had.
- Arica (10/5): Great for a quick trip - Very nice place and very easy to access!! Easy to access the train which was very nice
- Kilian (10/5): - Praktische Lage, stilvolle Zimmer und super Service. Wir hatten ein Problem mit der Heizung im Zimmer, was sofort gelöst wurde. Das Hotel ist währschaft und kreativ saniert. Kommen wieder.
- Fernando (10/5): - The place is conveniently located near the train station as well as the funicular to go to the lake promenade. They are between 5 to 10 minutes walk from the hotel respectively. Daniel was very prompt in responding with whatever we need figured out in the room besides being nice and helpful. Thank you, Daniel; you made our stay wonderful!
- Viktoriia (10/5): - It is an amazing place
- Carola (10/5): - The hotel is conpletely renovated, very modern interieur. The short walk from the trainstation (5 min) was very conveniant for us arriving with the train with lugguage. The city centre was easy to reach taking the funicular from the train station. The hosts were very pleasant and helpful. The free water (also sparling) was absolutely great. Great customer service, we would always go there again when going to Lugano!
- Myrna (10/5): - It was great.
- Herbert (8/5): - Gut gelegen in der Nähe des Bahnhofs, für ein 2-Sterne Hotel sehr guter Service. Frühstück draussrn im Garten.
- Verified traveler (4/5): OK, aber trotzdem enttäuscht - Aufgrund der Lage zum Bahnhof und dem Preisangebot habe ich dieses Hotel gebucht. Bei der Ankunft war alles sehr freundlich und der Empfang war sehr angenehm. Das Zimmer ist kleiner als erwartet und auch schon älter. Jedoch mehrheitlich sauber und das grosse Bett aufwertend. Das Bad ebenfalls älter, aber bis auf geringen Wasserdruck auch ohne weitere Beanstandungen. Was mich aber dann sehr störte, waren die Belagserneuerungen, welche bis um 03.30 Uhr dauerten und von meinem Zimmer aus in 50m Distanz stattfanden. Zuerst den alten Belag rausgefräst (ab 21.00 Uhr) und dann mit Maschinen ab Mitternacht eingebaut. Die Hotelleitung kann hier nichts dafür, aber einen Hinweis oder eine Preisreduktion wären sicher wünschenswert gewesen. Das Frühstück war corona konform bereits auf einem Tablett pro Zimmer bereit und reichte aus.
- Verified traveler (8/5): - Bien situé. Belle chambre avec balcon.
- Marcel (10/5): - Sehr netter Empfang, schönes, sauberes Zimmer. Gutes Frühstück.
- Verified traveler (8/5): - Les personnes étaient très accueillantes et aidantes : arrivée avant le Check-in et nous avons eu directement accès à la chambre; et avant le départ, ils nous ont laissé une clef de la porte d’entrée pour aller rechercher nos bagages. Une terrasse superbe, à 2 pas de la gare : top !
- Verified traveler (6/5): - Sehr hilfsbereites nettes freundliches Personal. Haben uns wertvolle Ausflugtipps gegeben, merci Leider war das Zimmer im UG/ EG nicht optimal, = nur ein Fenster mit Aussicht auf Kellerwand. Kein Kühlschrank im Zimmer. Dieses Zimmer Nr4 kann ich nicht weiterempfehlen
- Jean (6/5): Enttäuschendes Zimmer in kleinem Hotel - Gleich hinter dem Bahnhof Lugano befindet sich das kleine Hotel Stella. Wir hatten das Pech ein Zimmer im Erdgeschoss zugewiesen zu bekommen, Fenster auf die Strasse, unattraktive Einrichtung. Die Lüftungen der Plastikmodulbäder vermutlich aus den 80er Jahren waren so laut, dass die Benutzung des Badzimmers durch unserer Zimmernachbarn uns am Abend und noch bis morgens um 2 Uhr so laut vorkamen wie Staubsauger. Service ansonsten nett, Frühstück ok, Kaffee gut, schönes Gärtchen.
- HAMIN (8/5): - Ottimo Hotel vicino al centro e stazione. Cortese e perfetta l accoglienza. Stanza pulita , forse un po' piccola . Molte scale.
- Maurice (8/5): Gerne wieder - Tip top alles ok und Sauber
- Alexandre (8/5): Belle emplacement et accueil - Séjour fantastic. Accueil très chaleureux et bien situé près de la gare et le centre.
- Shakila (10/5): - Alles tip top, netter inhaber, spricht div. Sprachen. Verlief alles tadellos, sogar frühzeitiges einchecken am vormittag. DANKE
- Verified traveler (10/5): Top Hotel in Lugano - Sehr zentral gelegenes Hotel oben beim Bahnhof, sehr schönes und renoviertes Zimmer (Comfort), extrem netter und hilfsbereiter Hotelier, gutes Preis-Leistungs-Verhältnis
- Sonja (10/5): - Ich hatte einen sehr angenehmen und schönen Aufenthalt im Hotel Stella. Das Personal ist sehr freundlich und hilfsbereit. Man erhält viele Tipps, was man alles so unternehmen kann in Lugano. Super, man erhält, während seines Aufenthalts noch die Tessiner Card, damit kommt man auch ohne Auto überall hin, da man das ganze öffentlich Verkehrsnetz gratis benutzen kann. Das Zimmer war sehr schön, ist mit allem eingerichtet, was man braucht sogar mit Kühlschrank (super ist) und Klimaanlage. Und sauber. Komme gerne mal wieder zurück in Stella und nach Lugano.
- Verified traveler (8/5): - Es war sehr ruhig . Habe mich wohlgefühlt. Alles tiptop sauber. Mein Zimmer war sehr schön und gut eingerichtet
- Bee Lin Lynn (6/5): - Good location near train station. The shower curtain is very smelly and the shower room tend to choke up after shower leaving the floor very wet.
- marcel (10/5): Einfach alles perfekt - Sehr freundlicher Empfang. Schnelles und unkompliziertes Checkin. Zimmer sauber und modern eingerichtet. Gratis Kaffee den ganzen Tag. Super Lage des Hotels. Kurz gesagt Preis Leistung einfach Top für Schweizer und Lugano Verhältnisse. Wir kommen gerne wieder
- Verified traveler (8/5): Consigliato - Hotel a 5mn dalla stazione (prendere uscita bin 4) a 8mn dal centro prendendo il sottopassaggio o ad 1 fermata di funicolare.Check in veloce, molto accogliente,personale cordiale. Arrivati ci hanno consegnato cartina di Lugano,ticino card incluso nel prezzo,ci hanno fornito indicazioni su cosa visitare e come muoverci.Stanza calda e pulita,dotata di asciugacapelli,set di cortesia,cassaforte ,possibilità di lasciare il bagaglio nell' hotel fino alle 18 e possibilità di usufruire dell acqua dal dispenser situato nella hall.Hotel semplice non di lusso, ma essenziale ,ottimo per un soggiorno o per un week..
- Hans-Peter (8/5): Gutes Angebot - Freundliche Bedienung Alles hat geklappt Preiswert
- Verified traveler (8/5): - Es war sehr gut, nur, dass es kein Frühstück gab, war schade
- J A (8/5): - Very clean, bright hotel and room. The breakfast was delightful.
- Brian (8/5): - The hotel is lovely. We had 2 rooms booked and paid the same for both. 1 had a deck, a safe, a fridge and a closet. The other had none of those things. We felt a little overcharged for one room. Daniel at the front desk was very helpful with maps and gave is a discount card for some train and bus rides. All very enjoyable.
- Chaitanya (10/5): - Great location. Next to train station and Lugano market. Hotel gave us a travel pass which included most of the public transport.
- Verified traveler (10/5): - I highly recommend. Very comfortable great location. Staff very helpful. Would definitely come again
- MARIA ROSA (10/5): - Excelente.muy amables
- Verified traveler (10/5): - The owner and staff were gracious and capable. We arrived under stressful circumstances, having to find a different place late in the day. Daniel, at the front desk, waited after his shift to check us in. The room was spotless and comfortable. Hermelina makes a wonderful cafe latte. The only negative is that the breakfast is sparse—cereal, bread, croissants, yogurt, but no eggs.
- Kurt (8/5): - Wenn Sie mir beim Buchen sagen der Preis sei Total Fr. 89.10 für das Zimmer und ich muss dann Fr. 93.65 bezahlen da stimmt doch irgend etwas in Ihrem System nicht oder?
- Verified traveler (8/5): Clean and Quiet - Good, quiet and clean. It’s a utilitarian sort of hotel perfect for a short stay on a budget. It is a little confusing to find but once you know where you’re going it’s easy to locate and close to downtown on foot.
- Verified traveler (8/5): - Good location, a quick walk from the train station. Staff was very accommodating.
- Kim (10/5): - Beautiful setting and very welcoming staff. Would highly recommend, especially for those travelling by train as station is 5 minute walk away.
- Verified traveler (10/5): - Loved the location of this hotel! So easy to jump off the train and make a short walk there, with very clear signs guiding the way. (If you cannot carry your luggage up stairs, don’t use it as there are a lot and no elevator.) Other than that, the manager was wonderful, the room great, And the convenience of getting to the train and the Funicular to the lovely downtown makes it a great stay!
- Thomas (10/5): Close the old town. - Initially I was not too excited about the location. After staying I have changed my view. There is the public transit pass the hotel provides. It is very short distance and easy to walk to the train station. The old town is very walkable and interesting. The lake front is a nice walk. The breakfast was fine and the outside area very nice.
- Verified traveler (10/5): - Grest location. Wonderful staff. Very clean. Would stsy there again. Recommended
- Verified traveler (8/5): Very good service - The reception by the manager was very friendly and the service was excellent
- JENNIFER (8/5): Albergio Stellar Hotel in Lugano - Location is good but hotel is not for the elderly who can’t climb stairs. Reception is 1.5 flight of stairs up an already inclined road. Friendly owner manning the reception is helpful in going about to sight see Lugano
- Phillip (10/5): Clean, comfortable, and convenient - We had a very pleasant stay here while en route from France to Italy. The hotel was extremely convenient to the train station, and, even though we arrived after the front desk had closed, we easily arranged to have the keys left for us in a lock box. Our room was clean and comfortable, and we found Lugano utterly charming and scenic. The room is small by American standards, but spacious relative to what you would expect to find in larger European cities. I'd gladly recommend it to rail travels who are able to handle stairs.
- Apiradee (10/5): - Location near train station comfy bed easy check in
- Ted (10/5): A great place to stay in Lugano! - The owners/managers here are extremely attentive & helpful. Our room was basic but very clean & comfortable. We had a huge balcony as well to relax on. The breakfast was delicious! We only stayed one night as we were catching the Bernina Express Glacier Express the next day. It was a quick walk to the train station from here.
- Verified traveler (10/5): - Close to train station yet quiet. Was very clean.
- Verified traveler (10/5): Stellar Location - Lovely convenient location. Outdoor pool nice if a bit leafy! Air condition machine very good. Very friendly staff
- Rick (10/5): - The exterior was disappointing. But interior and balcony made up.
- scott (10/5): Wonderful, quiet, and a warm welcome. - Absolutely wonderful stay. Quiet, 5 min walk from train, 10 min walk to town. Extremely helpful staff and was able to help me arrange my excursions. Great breakfast too.
- susan (10/5): - Very helpful, nice person at desk. Good location, good bed, pillow and comforters. Very good place.
- Julien (10/5): Close to the center, quiet and very nice staff. - Super nice staff, simple but nice and comfortable hotel, in a quiet area with 5min walk to the old Lugano. Downside for people with disabilities: stairs to reach reception and again stairs for the rooms. No parking but next to the train station (not noisy).
- Verified traveler (10/5): - The only thing I could say negative was there was no safe in our room.
- margaret (4/5): Not What We Expected - Whilst there is a bus stop right at the front of the hotel. It is isolated if you do not have a car. The shop referred to is a hike up hill and not open all the time. The linen was worn out the towels so thin and small you could not dry yourself. The blanket had holes in it. The breakfast was ok but evening meals warmed up in microwave not freshly cooked.
- Jonathan (8/5): Well located hotel with Helpful Owners - The owner was incredibly helpful in terms of giving us great touristic advice and giving us a discount card for excursions in the area and for free train rides within the region. The hotel is very near the train station and the historical area of Lugano. Rooms a bit small but AC works vey well. Breakfast is very expensive.
- Verified traveler (10/5): Absolutely loved it! - My stay here was excellent. The lady at reception was incredibly nice and helpful. We forgot some things on the hotel and she was kind enough to ship them back to us. The room was clean and comfortable. I really have no complaints here. Also with quick access to the city. I will definitely come back!
- Simon Soon Lee (8/5): Good location - It's near the Lugano train, convenient for getting around.
- CAROLE (8/5): - Host was friendly and provided good information on what to see and do. Room was clean. Small bathroom but also nice balcony. We appreciated the original Spoerri print in our room. Very charming hotel!
- Raghu (4/5): Absolutely not worth the price for a family of 3 - It is not a hotel, rather a small and old apartment. The rooms are so small that, a family of three can hardly move within. The bathroom is so small that you are reminded of toilet is an aeroplane. We paid over $250 for one night, which is absolutely not worth it. In the US, I would pay $60-$80 for such a room. However, the staff was courteous, and the hotel is extremely close to the train station.
- Christine (10/5): Friendly, helpful owner is a big perk at this hote - Weather was very warm while we were there but room was comfortable. Small swimming pool behind Inn provided a method of cooling off
- Veleda (8/5): Decent Stay - The hotel is reachable within a 5-minute walk from the train station. However, there is not much around it: there's really just a pub and small convenient store nearby, and most stores close really early (~7pm). The room was very small, but very clean. The bathroom is very similar to the kind you'd see on a cruise - but even smaller. We expected them to clean our room after the first night (we stayed for two nights), but they didn't. The stay was quite expensive, but compared to other hotels in Lugano, it's not too bad. Overall it was a pleasant stay.
- Verified traveler (8/5): Nice hotel close to train station - We stayed for three nights. The hotel has an excellent location and you can walk to the lake area where there are many restaurants and plenty of shopping. If visiting Lugano again I would stay here
- Anne (8/5): Clean and Comfortable - Owner kindly allowed us to check in very early. Comfortable bed and room. Very clean!
- Thivanka (6/5): - Very nice little hotel. Convenient location walking distance from the train station. Hotel owners are very helpful in guiding on places to sight see and breakfast is very good. Good place to go relax. A bit of a walk to the City Centre the only negative and not too many restaurants in and around the area.
- Rebecaa (10/5): Charming Hotel in Lugano - Loved the style of this hotel. Great owners. We were offered lots of helpful information at checking. The breakfast dining area was charming, with great artistic flair. We did not have the Buffett but Daniel offered us cappuccinos, which were excellent. The location was great . . . Close to the train station and the old town of Lugano. Even though we were close to the train station, the room was quiet. Our room also had a nice sized balcony/lanai. I purchased some Venetian coffee from Venice to take home with me. My only issue was the size of the rooms. Bathroom was particularly tiny. WI-FI was a bit spotty.
- susan (10/5): Nice small hotel few minutes walk from the train - Informative helpful n friendly staff Coffee serve fresh from the machine for every cup u order
- Chak Sang (8/5): Will be book next time. - Fill strange for the decoration of the room. Breakfast is good.
- Verified traveler (10/5): So clean - The room was so clean and comfortable. Great location, nice people.
- William (8/5): Albergo Stella a Lugano Gem - We really enjoyed our stay at Albergo Stella. It's very close to the train station and central shopping area. The room was clean and staff were very friendly and accommodating. Price was relatively inexpensive. Would stay there again!
- Irina (10/5): Convenient hotel - Very good location, comfortable and clean room.
- Linda (10/5): Perfect for the price - Wonderful place to stay. The staff is above and beyond helpful. I had questions with returning my rental car in the town and could not call since the car place was closed for the day. They called the car company, gave me directions, and had it all done before I got up the next morning. Nice clean rooms, a/c kept up on a 92 degree day, also had a mini fridge in the room. Short walk to the lake and good central location for car rental and train usage. I would go back again tomorrow if I could.
- M Eleanor (8/5): Hotel Stella, Lugano, Switzerland - Hotel owner was very helpful and friendly. So close to the train and bus stations that we did not need a taxi. Room was small but had a large television with many English stations, extremely clean, and a wonderful sitting terrace attached. Walk to town is steep when returning, a few blocks, but can catch a bus if necessary. I would definitely recommend this room.
- kanchen (8/5): - very helpful and polite staff.rooms are a bit small but very clean. its just a short walk from the railway station
- Kathrine (10/5): Friendly staff - Friendly staff
- Verified traveler (8/5): - Very nice and comfortable. Staff bent over backwards to accommodate. highly recommend.
- kim (10/5): Charming small hotel, nice owners - This charming little hotel was perfect for our stay in Lugano, it is not fancy but it is clean and well cared for, almost like a bed and breakfast. Our goal was to be close to the train station (we could easily walk with all our luggage) and also on the uphill side (anything on the downhill side of the train station requires quite a hike to get back up), as we needed to easily get to Franklin University in Sorengo. The owners of Albergo Stella were so welcoming and helpful with everything. The breakfast was lovely. We were very pleased overall and highly recommend Albergo Stella.
- Verified traveler (8/5): - convenient if arriving by train but close to centre of town. Quiet street welcoming staff
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