Hotel Ambassador Playa I
Location: Calle Gerona 39, Benidorm, Alicante, 03503, Benidorm, ES
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Immerse yourself in relaxation at our full-service spa, offering a variety of massages, body treatments, and facials. Pamper yourself and rejuvenate your senses during your stay.
Entertainment and Dining Options
Indulge in a delectable meal at our onsite restaurant or unwind with a drink at the poolside bar or one of our two bars/lounges. For added fun, visit our arcade/game room for entertainment suitable for all ages.
Convenient Amenities
Enjoy complimentary wireless internet, a computer station, 24-hour front desk assistance, and an elevator for easy access within the hotel. Additionally, self-parking is available onsite for your convenience.
Unwind in style and luxury at Hotel Ambassador Playa I, centrally located in the entertainment district, just moments away from beautiful beaches and top attractions. Book your stay now and elevate your holiday experience.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Designated smoking area
- Wheelchair accessible
- Elevator
- Arcade/game room
- Full-service spa
- Pool umbrellas
- Wheelchair accessible parking
- Parking (limited spaces)
- Self parking (surcharge)
- Computer station
- Pool sun loungers
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Adapted Double Pool View
2 Twin Beds OR 1 Queen Bed
Features a private balcony
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
-
Single Room, Pool View
1 Twin Bed
Balcony with pool views
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Bedsheets provided
-
Single Room
1 Twin Bed
Features a private balcony
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Bedsheets provided
-
Standard Double or Twin Room
2 Twin Beds OR 1 Queen Bed
150-sq-foot soundproofed room, balcony with city views
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
-
Double or Twin Room, Poolside
2 Twin Beds
150-sq-foot soundproofed room, balcony with pool views
Entertainment - Flat-screen TV with digital channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Annabelle (10/5): 100% returning !! - Close to everything, also very quiet when the doors are closed. Perfect location . Only downside. Tables in dining area are far too close together and evening meal would be better if it started at 6pm
- Caron (10/5): - Fantastic hotel, clean throughout and the foodfood was
- gillian (6/5): - Good hotel with plenty of facilities and within walking distance of lots of bars and restaurants. Pool facing room which was also great for people watching out onto the strip but the noise at night was horrendous. Staying in August I would have expected a bit of entertainment around the pool during the day but there was nothing. Also 3 days into our stay it became apparent that there were a large number of guests from the travelling community staying at the hotel for a wedding in a nearby town. They were very loud and brash. Pool control did put a group of them out of the pool on one occasion but large group bookings should not be allowed. Nice hotel in a good location but would not stay again.
- Lawrence (10/5): - Great hotel, food and entertainment great.
- Marian (10/5): - Had to be at pool by 8.30 to get sun beds..
- Sarah (10/5): - Lovely hotel. Highly recommend it. My default stay for trips to Benidorm.
- Paul (6/5): - Very clean, very friendly staff definitely recommend you will need to be at the pool by 3 am to get some bed.
- Tracey (10/5): Girls break - Food was great choice, good quality for buffet style. Pool was busy but you didn’t have to be up at 8am for sun bead wars ! Always a sunbed available late morning when we tried. Staff were friendly. Late checkout available at reasonable price.
- Verified traveler (10/5): - Great stay, great service, spa was an excel addition.
- Linda (10/5): - Really nice hotel. Very clean staff friendly and helpful. Food was great. Room was a little noisy at times and the street outside is very busy I stayed here before and don’t remember it being so rowdy has it is now. Even so I would stay here again.
- Kerry (8/5): - Friendly staff, good food. Lovely stay!
- Daniel (10/5): - Location amenities service
- Claire (10/5): Excellent - Lovely stay, very friendly staff, food hot and lots of choice, hotel is spotless and drink prices good.
- Karen Mary (10/5): - Spotless hotel , great selection of food and an added bonus of having the spa
- Verified traveler (8/5): Great hotel - Always a good choice.
- Ryan (10/5): - Really nice hotel and the food was top notch, staff was really friendly and everything close by. Music itll around 3 am from surrounding pubs but did not effect sleep. Really enjoyed the holiday.
- Ronald (10/5): Great 4 days away - I had a fantastic stay at this hotel! The cleanliness was impeccable, making for a very comfortable experience. The rooms were spacious, with cozy beds that ensured a great night’s sleep. One of the highlights was the food—absolutely excellent, with a variety of delicious options. The staff were incredibly friendly and attentive, always ready to help with a smile. From check-in to check-out, everything was smooth and well-organized. Overall, a wonderful experience, and I would definitely stay here again!
- John (10/5): - Nothing bad to say about the ambassador Playa 1. Brilliant hotel
- Oliver (10/5): - Fantastic hotel would definitely recommend great staff. Just one little thing the pillows are not great.
- Hiren (10/5): A Perfect Stay! - I recently had the pleasure of staying at this fantastic hotel, and I cannot recommend it highly enough! From the moment I arrived, the service was impeccable. The staff greeted me with warm smiles and made me feel right at home. Their attentiveness and friendliness truly set the tone for an exceptional stay. As someone with coeliac disease, I often face challenges when it comes to dining out, but the hotel’s kitchen went above and beyond to cater to my dietary needs. They provided a wonderful selection of gluten-free and vegetarian options that were not only safe for me to enjoy but also absolutely delicious! The rooms were also amazing. They were spotlessly clean and neat, showcasing a modern aesthetic that made for a comfortable and inviting atmosphere. I appreciated the attention to detail, from the fresh linens to the well-appointed furnishings. One of my favorite features was the shower, the water pressure was excellent. And let’s not forget the spa! It was outstanding and offered great value for money. A great ambience with soft music and LED lightning makes it stand out. Overall, my stay at this hotel was nothing short of perfect.
- brian (10/5): - Great great great
- John (10/5): - Never been disappointed with the Ambassador great hotel and great staff very close to everything you need in Benidorm
- Angela (10/5): Great stay - Enjoyed our stay , will go back, everyone had a smile.
- Tracey (10/5): - Excellent staff friendly and helpful lovely clean hotel. Food was good but could be a little bland at times. Would definitely stay there again thou
- Julie (10/5): - Amazing couldn't fault best food had anywhere ever even british bacon for breakfast Clean modem hotel right on the strip a pool view is a must Will definitely return
- Ian (10/5): - We have stayed many times at this hotel. The on site Explorers bar is a great place to enjoy a drink and the entertainment on offer is always great. Staff are fantastic and the dining options are generally good, especially the breakfast. We would gladly encourage people to book this hotel as it is always good value.
- Kelsey (10/5): Amazing stay! - Amazing stay and great location!
- madeleine (8/5): - Welcoming staff, clean and well located
- Linda (10/5): - Great location food lovely staff helpful. Room and Hotel lovely and clean and modern.
- gillian (8/5): - Clean
- Susan (10/5): - Lovely hotel. Receptionist was i formative, helpful friendly. The room was lovely clean with regular cleaning. All round great 3 day stay.
- Raymond (8/5): - Great location, good food, very clean, beds comfy. Staff on reception a bit dismissive,but overall a lovely hotel.
- Sidonie (8/5): - Good location & food. lacking for families.
- adrian (10/5): - Second time staying. Pleased with everything. Reception staff not as friendly as number 2 reception. No AC in the room which was disappointing as it was December but warm. Food good, but would have liked more show cooking especially in the morning, where is the fresh omelette station, no bagels or crumpets, tea bags poor (that’s just being picky)
- Michelle (10/5): - Fabulous hotel and excellent location
- Lesley (4/5): Like sleeping in a sauna - The room was like a sauna,, it was over 29 at night , reception told us to open the balcony door , as the aircon is tuened off in November but our room was right over the road and the noise made it impossible to sleep...
- Diane (10/5): - Everything about this hotel is great,lovely clean rooms,great staff and the entertainment is high quality.The explorer bar in the hotel has got to be one of the best in benidorm with welcoming,friendly bar staff
- ann (10/5): - Beautiful clean rooms great staff,the entertainment is brilliant everynight and the explorer bar is really lovely, has a really good atmosphere made better by the lovely bar staff
- Timothy (10/5): - Very recently refurbished. Right in the middle of all the night action. Close to the beach. Plenty on sunbeds with ban on towel reserving enforced. Great food with plenty of veg and traditional UK food. Can;t fault. It was great for a short stay.
- Taylor (10/5): - Great location. Hotel clean and well presented. Would happily go back again
- Oliver (10/5): - Fantastic Hotel fantastic staff. Fantastic food would highly recommend but would replace the pillows. They are a bit light. Will definitely stay again.
- IAN (10/5): Highly recommended - Good room on a high flow, which we requested. Lovely shower, very clean. Excellent food and good choice in restaurant. Excellent entertainment with a choice of venues.
- Annabelle (8/5): - Lovely hotel. Staff polite but not over friendly. Food plentiful, always a choice, although the restaurant tables were far too close to each other, sunbeds the same. Pool area needs better ‘security’ . Sunbed scram in the morning. Great entertainment.Location and cleanliness excellent. No difference in playa 1 and 2 . Pool view preferred for people and entertainment watching! Rooms very soundproofed of outside noise . Wouldn’t let the negatives stop us booking again, now I’m aware !
- Jane (10/5): - Beautiful hotel interior very nice,rooms are spacious plenty of storage space, large tv with plenty of channels, bathroom very spacious huge shower. Food is excellent so much choice
- Tracy (10/5): - Lovely hotel nice food friendly and helpful staff
- John (8/5): - All good
- Carol (10/5): - Lovely hotel, food great and perfect location
- Iain (10/5): Great hotel - Stayed for 5 nights as part of birthday celebrations for my wife. We were a group of 8 located across 4 rooms. The rooms were very comfortable and spacious. We looked over the pool which was great when relaxing in the evening. The only minor complaint is the air conditioning can be temperamental and takes quite a while to cool the room down. Young or old this hotel is located perfectly for a quiet day or a wild night. Will definitely be returning
- Shona (8/5): Must pay for extras! - Lovely hotel but you had to pay for many things like safety deposit box in room, if you wanted your tea tray replenished you had to pay for that, no life guard by the pool either. Food was good and entertainment was good but would say 3 star and not 4 star
- steve (10/5): - brilliant can't fault it definitely go again 10 out of 10
- Anthony (8/5): - Love stay. Food was good very clean hotel only think which was a disappointed some staff not all staff were quiet rude with no customer service training at all ,, one lady front of desk,, no hello no smile , no can I help you ,, yet a gentleman on front desk was lovely
- Karl (10/5): - Really clean and tidy hotel, nice staff.
- natalie (8/5): - Staff are very friendly and food in.restauarant is good.the bars arebwell prices and have live entertainers each night
- Elaine (10/5): - It’s the 2nd time I’ve stayed there and will do again, everything was perfect
- Hazel (10/5): - Lovely clean hotel very helpful. Also had somewhere to leave our bags when we checked out. Would recommend
- John (10/5): - Cannot fault any aspect of the hotel, it was an all round fantastic stay. Would highly recommend.
- Martin (10/5): - Dining option very good rooms 👌
- william (8/5): February stay - Can't fault the hotel, accomodation and food were excellent, staff very friendly. Our second visit and will not hesitate to book again in the future. Centrally situated for bars, restaurants and beach.
- Stephen (6/5): Check in - Good hotel great location but got there at 10-30 and check in was 3 got key room at 2-55 . This is February and hotel was no full so don’t no how couldn’t get in room
- Carl (8/5): Nice hotel - Nice stay first time in this hotel . Room clean tidy comfy bed. Nice powerful shower . Good Tv selection nice balcony pool view . Food ok always found something to put you on for day. Only gripe would have the spa access to use the falictys 18 euros each for 2 hours stayed in better hotels where this has been free . But that’s the only downside to the hotel .
- mark (8/5): Nice hotel - Hotel was nice. Food was good. The spa is great. My only issue was the sound from the hallway is not masked at all in the room it sounds like people from the hall are in your room with you. Soundproofed really well from outside
- Jack (8/5): - The hotel is lovely perfect location. Only problem I would say was the room temperature it’s either freezing or far to hot.
- David (10/5): Great hotel, well situated to everything. - Well positioned and central to everything. Bars, entertainment, restaurants and sea front. very good hotel, friendly and helpful. Super clean with rooms of a very high standard. We had a room with pool view, recommended. very good choice of hotel entertainment. Food was great, something for everyone.
- Michael (8/5): - Great stay , second time at this hotel ! Great location , value for money
- Lorraine (2/5): - Very comfortable bed & brilliant walk-in shower great food & great bar
- Nicola (10/5): Fabulous - Fabulous hotel, excellent food. Friendly staff, nice little pub attached to hotel with nightly entertainment.. entertainment also outdoors around pool area in night. Nothing negative about hotel
- Karen (10/5): - Everything staff lovely grest location pool bar staff were great all in all a lovely place
- Craig (10/5): - Fantastic hotel . Rooms excellent food excellent cleanliness excellent all round excellent
- Rory (10/5): This hotel hold itself to a high standard. - Meticulously maintained inside and is a real credit to the management and staff. Ideal location in the middle of the entertainment area and one of the best venues just across the road. Good food, good prices for most drinks. Tastfully illuminated and decorated throughout. Check-in was very quick and easy. I would recommend a poolside room if possible, not much to look at on the other side! The aircon was very quiet throughout the night where others I've experienced can be quite noisy. There is nothing really negative to say other than my wife didnt really like her pillow. Highly recommended you wont be disappointed.
- Joseph (10/5): Best hotel in Benidorm - I have been to Benidorm many time the Ambassador hotel has been the best hotel by far I have stayed in Everything was top class, but if I had to pick the best thing it would be the food. We were half board and the food was fabulous with a great variety of dishes
- Thomas (8/5): Super hotel - Really nice hotel, friendly staff, food and drink also very good plus great location.
- Christine (10/5): - The staff are amazing and always helpful. Very clean hotel . Lots of lovely food choices. Good entertainment in the evenings.A luxury spa. Easy walking distance to the beach. A nice mix of all ages and a very pleasant atmosphere.
- Emma (2/5): Wouldn't visit again - We stayed here for st patricks weekend. We thought we would pay for for an up market hotel and enjoy the spa. However its completely the opposite. Positive: the location if you dont mind the noise from the party people till 6am. We did not travel with children, but a word of warning, its not suitable for children. The negative The room will not be ready for your 3pm checkin as myself plus many guests found out on arrival. We booked a double room and was given a room with 2 single beds bext to the busy stair well and lift. We highlighted we had booked a double an was told thats all thats available Bearing in mind the room was nearly 3 times the price of other hotels its not ideal. Then the rooms are freezing. The temperature is still only 8 to 11oc at night. There is only air conditioning, so the hotel ran out of blankets to give out. We froze most nights. The food is cold although there is a sign and a microwave to allow you to heat your own food up. The restaurant is chaotic and full of drunk people. The reception staff are extremely rude and unhelpful. Early departure breakfast consists of 1 apple, 1 orange and 1 small cake, no drink. If you are booking this based on the spa pictures, just be aware its 18 euros for 1 and half hours to use the steam room etc. Which is alot considering the hotel is already expensive. Would i book again.... no Not worth it. Staff rude Beds dangerous on the slidy floors. Reatricted towels.
- Ryan (10/5): Outstanding hotel - Absolutely beautiful hotel food was amazing beautiful rooms would highly recommend this hotel
- morag (10/5): - hotel spotless staff friendly good food and great entertainment at night and husband and i have mobility problems and tables in dining near food to help u
- Vaness (8/5): Great hotel - Great hotel, rooms fantastic and modern. Staff friendly, location perfect
- Michael (10/5): - the hotel decor was lovely, rooms were spacious and spotless, the staff were amazing and the drinks prices were very reasonable, i will go back again
- Susan (10/5): Ambassador Playa I - Excellent hotel good location. Excellent food choice reasonable price
- William (10/5): very good - staff
- larry (10/5): Looks like a new hotel 🌞🎸🍺 - Since visiting just over 2 years ago the hotel has been completely refurbished and is amazing rooms service and bar areas exceptional, also 2 bars offering entertainment each evening. Will definitely return once again.
- Geoffrey (10/5): - All the hotel staff regardless of which department they worked in are without doubt a credit to the hotel. Although my wife and myself did not require any particular assistance I witnessed time and again the staff helping guests without any hesitation at all, and with a smile and word of compassion. The directors should be very proud to have such a great team.
- michael (8/5): Nice hotel - Lovely hotel, great choice of buffet breakfast, very clean, just a bit far away from elevator for my wife as she cannot walk too far, because of arthritis.Staff were very friendly.
- John (10/5): Great Stay - Perfect location in central Benidorm. Recently refurbished to an excellent condition with facilities and cleanliness to the highest standard. Would recommend to anyone wanting to stay close to the entertainment in the hub of the new town.
- Gary (10/5): Pleasant Break - My recent experience at the Ambassador Hotel was a most enjoyable one. The Hotel Staff from the front desk reception , to the restaurant and cleaners were well above average. It was a very pleasant short stay. I made the front desk staff aware on my departure that i would definitely return to this hotel and that i would highly recommend it to friends and family. I could not be more satisfied. Many thanks to all concerned inclusive of Lastminute.com. Regards Gary.
- Moira (10/5): - Staff all very professional and friendly. Hotel next to everything you need.food was excellent too definitely go back to this hotel
- Susan (10/5): Break away - Great break, wonderful entertainment, plenty of food choices.
Photos
