Serras Barcelona
Location: Passeig de Colom, 9, Barcelona, es
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious 5-Star Stay in Barcelona's Gothic Quarter
Rooftop Infinity Pool with Panoramic Views
Indulge in a refreshing dip in our rooftop infinity pool while taking in breathtaking views of the sea. Relax and unwind in style at Serras Barcelona.
Michelin-Starred Dining Experience
Savor exquisite culinary creations by our renowned chef Marc Gascons at Restaurant Informal. Delight your taste buds with Catalan specialties and Mediterranean tapas.
Historic Charm with Modern Amenities
Immerse yourself in the rich history of our hotel, housed in a building where Picasso once walked. Enjoy modern comforts like Smart HD TVs, wireless sound systems, and luxurious bathrobes and slippers.
Experience the epitome of luxury and sophistication at Serras Barcelona. Book your stay now for an unforgettable getaway.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Solarium
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Free pool cabanas
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Reception hall
- Exercise/lap pool
- Garage
- Swimming nearby
- Bicycle-friendly property
- Electric bicycle charging station
- Charcoal grill
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Grand Deluxe Double or Twin Room
This twin/double room has a balcony with views of the Ciutat Vella District.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Linen
- Bottle of water
- Cots
-
Junior Suite
This air-conditioned room features a private balcony, a TV, a mini-bar and a bathroom that includes a spa bath, a hairdryer, bathrobes and slippers.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Linen
- Bottle of water
- Cots
-
Junior Suite with Balcony
This room comes with double glazing and balconies overlooking the Port Vell of Barcelona. There is a Smart HD TV, wireless sound system, a mini-bar and an iPod dock. Private bathroom with shower. Bath tub or sofa in the middle of the room on request.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Linen
- Bottle of water
- Cots
-
Suite with Sea View
This room comes with double glazing and balconies overlooking the Port Vell of Barcelona.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Linen
- Bottle of water
- Cots
-
Superior Double or Twin Room
This air-conditioned room features a private balcony, a TV, a mini-bar and a bathroom that includes a hairdryer, bathrobes and slippers.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Linen
- Bottle of water
Guest Reviews
- MartyRibs (10/5): Exceptionally Good Stay - We recently stayed at Serras Barceona for a couple of nights, and we loved it! It was an exceptional experience. The whole package stands out as one of the best in many decades of business and personal travel: super attentive staff, well organized hotel, clean facilities, good food, a welcome with a bottle of cava, helpful concierge services, ... the list goes on. While all staff were very helpful and pleasant, Sandra -- the breakfast manager - deserves a special mention as a warm and welcoming person who took care of us so well! We will be back for sure.
- ALEXIS (9/5): Excellent séjour - Hôtel très bien placé, personnel au top, très souriant et serviable, petit plus le rooftop, les chambre sont grandes et très agréables, insonorisation est vraiment bonne, je recommande cet hôtel sans hésitation! Dommage que la piscine soit très petite, mais pas grave.
- Christina (10/5): Sensationelles Hotel in top Lage - Super Lage, hervorragendes Frühstück und ein absolut freundliches professionelles Personal. Grandios!!
- Yoann (10/5): Excellent établissement bien situé et un accueil parfait - Emplacement, la qualité du service et l’accueil.
- RockyRaccoon (10/5): One of the best hotels we've ever stayed in. - Absolutely incredible experience. From the moment the doors were opened to us, we were pampered by all of the staff. Extremely helpful front desk/concierge. The staff providing the breakfast service could not have been more pleasant. Very nice spread provided for breakfast. We, also, really enjoyed the rooftop bar/restaurant. Great, great service given by Omar and Michael, especially. Oh, and if you do go up there, you MUST try their bravas. These are NOT your ordinary french fries. Just outstanding. This hotel is perfectly positioned to give you a base to walk to just about everything you could want. Or a short taxi ride to all of the important places. I could go on and on. Such a wonderful place. Highest recommendations!
- 255vadimn (10/5): A special thank you to Ryan, who went above and beyond to make our stay perfect. - We recently stayed at Serras Barcelona and had an absolutely exceptional experience. The level of personal attention we received was unlike anything we’ve experienced before — truly next level service.
A special thank you to Ryan , who went above and beyond to make our stay perfect. Their professionalism, attention to detail, and genuine care made a huge difference and did not go unnoticed.
We would highly recommend this hotel and want to give Ryan highest possible rating for their outstanding service. We will definitely be back!
- Littleilu (10/5): Wonderful stay ! - We had a wonderful stay at The Serras Barcelona. The hotel is beautifully designed and feels intimate and welcoming from the moment you arrive.
The location right by the marina is perfect, and the service was exceptional—every staff member went out of their way to make us feel taken care of.
Our room was elegant and comfortable, and we especially loved the rooftop views. The breakfast buffet was wonderful and we dined twice in the restaruant for dinner. Try the Papas Bravas!
We would absolutely stay here again and highly recommend it to anyone looking for a boutique luxury experience in Barcelona.
- 491eugener (10/5): Where Every Detail and Every Guest Truly Matters! - I’m not someone who hands out glowing reviews easily, but Serras Barcelona completely won me over. We stayed for two nights with our family, and from the moment we walked through the door, we felt genuinely cared for — as if we were the only guests in the hotel. The front desk team was exceptional: attentive without being intrusive, always one step ahead of our needs, and incredibly kind.
When my son needed medication in the middle of the night, they went out of their way to arrange a car at 3 a.m. without hesitation.
The bar and restaurant staff were just as impressive. They were warm, thoughtful, and consistently attentive, offering great recommendations and greeting us by name. Every detail felt intentional and personal. From my first email before arrival to the moment we checked out, every single staff member made us feel welcome and valued.
Serras Barcelona is truly a remarkable hotel, perfectly located in the heart of Barcelona near the marina. It has set the standard incredibly high for any hotel we stay at in the future. We already can’t wait to return.
- Michael (10/5): - Hohe Dienstleistungsorientierung. Toller Gästeempfang. Traumhafte Dachterrasse mit dem besten Sangria Cava und hervorragenden Tapas.
- K6873FRstephaniek (10/5): Lovely hotel with a dedicated staff - We had a wonderful time. One of the highlights was Sandra the restaurant manager. She just made us feel so welcome and even shared “off the beaten path” venues to visit. I also liked the fact that the front t desk recognizing jet lag offered us coffee before the kitchen was open.
- 419MarkR (10/5): A Top choice in Barcelona - This was an absolutely wonderful property. Great location. Very central easy access to most areas of interest. Staff was absolutely first rate. Highly recommend
- Passenger444690 (10/5): A wonderful stay! Thank you Mrs Sandra (from the boys) - Amazing location close to everything a family might want to see. Wonderful room with great amenities and a very helpful concierge who was always more than happy to provide great suggestions, get reservations for us for dinner and always be mindful of the family when doing so. Traveling with two small boys (4 and 5) is never easy, but the staff especially Sandra, an exceptional member of their team went so above and beyond to make then feel warmly welcome and taken care of that they genuinely missed her when we checked out. As for us I’m not sure what we will miss more, Barcelona the city, or our lovely experience at the hotel!
- Peter (10/5): - Ligging, zeer goed ontbijt. Zeer vriendelijk personeel! Niets
- Christina (10/5): Top Hotel mit exzellentem Service - Super Lage und ein absoluter exzellenter Service!!
Hervorragendes Frühstück!! Komme gerne wieder
- M7598MXcynthiaw (10/5): A warm, exceptional luxury boutique hotel as the perfect base for exploring Barcelona - Our first time to Barcelona and the Serras Barcelona made our trip all the more special. The location is ideal setting our base in the Gothic Quarter and next to the Born and across from Port Vell with a lovely view of the harbor. The rooms are modern, spacious and well designed - we had two lovely balconies which we opened to let the fresh spring air in.
The staff was exceptional - the front desk team was always on the ready to assist with anything. I apologize for not remembering all of their names.
The breakfast manager Sandra made sure the start to every day was special with her warm hospitality. She treated each guest like family and looked after everything they could possibly need. She went above and beyond every day to make everyone’s trip special, for eg she researched and made recommendations for kid friendly activities for my son.
Sandra and the rest of the hotel team is what makes staying at a boutique hotel our preference over large hotels. We will be back for sure!
- Miketa (10/5): Outstanding- it will not dissappoint ! - Excellent hotel -the service was flawless! Absolutely nothing
- Julien (10/5): -
- jenniferoX4498SK (10/5): Superb staff and hotel experience - The hotel is just lovely. A modern refined design. The room was very comfortable with good size bathroom and balcony. Beds and pillows were comfortable. Good was delicious. The staff are what sets a hotel experience apart though. Everyone from checkin with cava, to room service, to suggestions and reservations for dinner were outstanding. Everyone was helpful and kind greeting us warmly with every interaction. Sandra at breakfast was particularly kind and on point, ensuring we were never waiting on anything. Highly recommend this hotel and look forward to a future visit! Thank you for a particularly special stay!
- abrad (10/5): Barcelona holiday - Great location! Amazing staff! Very personable—-check in was seemless and Sandra at breakfast each morning was ready with a smile. Enjoyed the rooftop bar as well. ONLY COMPLAINT—-the mattress. Very firm/thin…could almost feel the springs. Definitely need to upgrade the mattresses or invest in memory foam mattress tops.
- Nomad785303 (10/5): Lovely experience - The Serras Barcelona is a beautiful hotel in a premiere location. What made it even better are the people. We were warmly greeted when we arrived with champagne and chocolates. They provided local sites to tour while we waited for our room to be ready since we arrived early. The restaurant was also lovely with very good food and cocktails. The most special memory I have of our stay were my interactions with Sandra who is the manager of the breakfast service. She went above and beyond to make sure we will well cared for during our stay.
- Kris (10/5): Het was fantastisch! - Proper, vriendelijk en behulpzaam Alles was top
- Q6802IKchristieh (10/5): A home away from home! - Hotel Serras was absolutely amazing! From the moment we walked into the door, the entire staff never failed to help us with every thing we needed. One of our favorite activities was breakfast every morning. The Breakfast Manager, Sandra, went above and beyond every morning to make sure we had everything we needed to have a fantastic day. She truly made us feel like part of her family. The entire staff was extremely helpful in getting everything we needed, which made our special vacation truly unforgettable! Not only is the hotel, beautiful, but also in a fantastic location. I really can’t say enough positive things about this hotel!
- Footprints819773 (10/5): Top notch experience - I’ve stayed at Serras Barcelona for business and with my family and have thoroughly enjoyed each stay. The hotel is lovely with insanely comfortable beds and high quality linens. The rooftop bar is a little piece of heaven at sunset, highly recommend on a sunny day!
But the biggest wow factor comes from
the thoughtful, professional, and warm hearted staff that really puts Serras ahead of all others in Barcelona. They pay close attention to their guests and ensure each has a wonderful stay. There are so many special little touches at Serras that truly make it a delightful stay each time.
While all the staff were outstanding, I want to especially thank Sandra, the breakfast manager, for her kindness, outstanding service and making each morning a 5 star start to the day!
If you are looking for a top notch customer experience, search no further.
- Nat Busa (9/5): - Excellent hotel. Recommended.
Amazing and thoughtful staff.
- John (10/5): Enjoyed my stay - Great hotel, very clean and comfortable. Would recommend.
- chiara (9/5): -
- Charly (9/5): -
- Sergey (10/5): An exceptional stay that combined heartfelt hospitality, perfect location, and unforgettable attenti - I have travelled to Barcelona many times, but for the first time I felt welcomed not just as a returning guest or even as a friend, but as family.
From the very first moment — assistance with parking, the smooth and warm check-in process, and the personal introduction to the room - everything felt genuinely attentive and heartfelt.
The location is outstanding, perfectly positioned to enjoy the city. The breakfast was exquisite: beyond excellent taste, even the simplest omelette was presented as a small work of art.
A truly memorable stay. I will definitely return. What didn’t I like?
That we stayed only two nights. Next time, we will definitely come for much longer.
- Adrian (10/5): -
- WillS371 (10/5): An Exceptional Stay That Feels Like Home - Having stayed at many hotels in Barcelona, there is one that consistently stands out above the rest, Serras Barcelona.
From the moment you arrive, the front desk team makes you feel genuinely welcome, but what truly sets this hotel apart is the people. From offering thoughtful recommendations for the best tapas spots nearby to helping secure last minute reservations, attention and kindness never go unnoticed.
The restaurant manager, Sandra, brings a level of care and warmth that makes the experience feel personal, almost like being welcomed into a home rather than a hotel.
The rooms are amazing. They are quiet, exceptionally comfortable, and provide a perfect retreat after a busy day exploring the city. Sleep quality and attention to detail are outstanding.
The hardest part of staying here is leaving. I am already looking forward to returning next year to reconnect and continue the journey. Serras Barcelona has become my favorite hotel in the city, and I would not hesitate to recommend it to anyone looking for a refined, heartfelt stay.
- sheilanj (10/5): Excellent! - We just spent 3 nights at Serras. It’s a lovely boutique hotel. But what makes it stand apart is the service. It’s absolutely exceptional. The entire staff, from the reception, to housekeeping, and Sandra in the restaurant are kind and warm and go out of their way at every moment… truly a memorable stay.
- E625UKgosias (10/5): One of the best hotels! - The visit to Serras hotel in Barcelona, was a success. The hotel is located in very nice surroundings, the rooms are very nice and comfortable. The personnel at the hotel are very friendly and knowledgeable. The guys at the front desk were so helpful and went out of their way to make sure I was taking care of. Great experience, strongly recommend.
- Antti (9/5): -
- Floris (9/5): - Locatie en personeel was top. Fijne sfeer. Ik vond de kamer wat klein.
- aandbtravel (10/5): 5 Star Boutique with 6 Star Service - Just spent three days at this beautiful hotel and it was the perfect way to begin our holiday in Spain. It is a gorgeous, design forward boutique that is absolute perfection. The rooms are pin drop quiet, stylish and comfortable. We had a Jr. Marina Suite and it was superb. As good at the physical plant is, service was even better. Of special note were Robert at the front desk and the ever present and pleasant Alejandro. Both of these gents are true hospitality all stars. Oh, and the restaurant.... sublime Michelin quality dining which will be a separate review. We recommend this property without reservation.
- Jean-Claude (10/5): - - La qualité de l’accueil et le sens du service de tout le personnel, de nuit comme de jour
Bravo !!!! -
- Aleksandra (10/5): - Top!!!
- Philip (10/5): Perfect -
- Kristin (10/5): Absolutely divine on all fronts. Thank you for the incredible service & attention to detail, we'll be back! - Everything The gym
- Diane (10/5): - Very cozy and quiet even though it’s next to a road, the noise cancelling from the balcony doors is very good. Staff was very accommodating and I like that it’s a small hotel. Nothing
- G6231OEamyh (10/5): A True 5-Star Hotel - We love the Serras Hotel. From the moment you enter their doors you are treated with care and respect. They are a 5-star hotel that deserves the rating. Our beloved Sandra cares for us during breakfast hours (she makes the best cafe au lait!) with joy and kindness and Mauritz is an excellent server in their rooftop restaurant. This will be our only hotel we will stay at in Barcelona!
- Alexandro (6/5): -
- Quest15691327224 (8/5): Amazing - It's was very good hotel and the room are very nice and very good result for me because ihave been traveling recently around the world 🌎 years and very expensive place
- 299ellyg (10/5): This is a beautiful hotel in a great location.. - We had an amazing time in Barcelona, and this hotel was part of the reason. From check-in to check out, we were treated with such kindness. The rooms are small, but extremely clean and very well appointed in the hotel itself is extremely quiet. It’s a great location but you’re not in the center of things which makes the experience of being in Barcelona even better! Sandra, who is the breakfast manager is wonderful and so kind. She is part of the reason that we will probably be coming back to Barcelona and definitely back to the hotel. I noticed that she treated every single guest with the same kindness, and it was genuine! I cannot say not great things about this place and if you stay here, you will not be sorry! You’ll be the opposite of sorry you’ll be thrilled! I would recommend this hotel to any friends or family that we’re traveling to Barcelona.
- dcland07 (10/5): Best Hotel in Barcelona - Best hotel we've stayed at, service was phenomenal, food was great, made the trip to Barcelona great for us. Cannot recommend highly enough!
- gingin173 (10/5): 3 Wonderfuls Days in Barcelona! - The staff here are amazing ! I felt like I was a celebrity!
Our breakfast manager Sandra made us feel like we were her family! Very social and respectful. She remembered us and knew exactly what we needed. It’s hard to find people like her in service these but she was outstanding, your hotel is lucky to have her! Bravo Sandra and Thank you! Your family from America Robert & Virginia Passoni!
- Ulrich (10/5): Gerne wieder - Das Personal war super kompetent und hat uns sehr geholfen . Wir fühlten uns sicher und auch unserem Auto wurde eine sehr gute Gsrsge geboten. Der hohe Preis für unseren Hund ) Rekordpreis auf unserer 4 Wochen Reise ) 20 Euro mehr als für unser Auto !
- AntonyAdel (10/5): A Barcelona Boutique Win - Serras is, without question, the best boutique hotel in Barcelona.
Effortless luxury, a pitch-perfect vibe, and a team that genuinely goes above and beyond. Warm, switched-on service, stunning interiors, and a rooftop that’s worth the trip alone.
Everything here is considered, polished, and quietly world-class. If you’re thinking of staying anywhere else, don’t. This is the one.
- philipbK5211FP (10/5): Great Hospitality - We absolutely loved our stay at Serras in Barcelona. Everyone was warm and friendly as well as very professional. Sandra the Breakfast Manager was absolutely kind and courteous… we already miss the hospitality we received there! Thank You,
-Shari & Philip Badal
- Mujahed (10/5): Quite, neat, friendly staff and great location. - Everything, clean and organized, staff are excellent and friendly, location is perfect as well. An excellent option in Barcelona and definitely will be back. Nothing really.
- Curiosity37087343628 (10/5): Service was phenomenal especially by Sandra, the breakfast manager. Personality plus. Enjoyed our stay! - Service was phenomenal by staff especially Sandra, breakfast manager. Enjoyed our stay very much. When we return to Barcelona we definitely will return to Serrras.
- Brian (10/5): Great location - Could not praise this hotel more highly. Comfortable room with excellent bathroom and shower. Superb location looking over the marina with a lovely rooftop terrace and restaurant.friendly and attentive staff. A perfect place to celebrate a special occasion. I Nothong!
- Rima (9/5): Perfect location but the sweetest staff - The staff was very welcoming from the beginning. Everyone was very kind to my husband and I. They made the begin of our honeymoon really special and the location was amazing! The room we were in was really noisy and you could hear the other room next to us, which was a family with younger kids. They also put us next to a staff elevator and it was really noisy through the day and the morning. That was my biggest complaint from the trip.
- 650theresem (10/5): Pampered like a Princess - Excellent location with spectacular view from roof top of the harbor. Room was cosy by very comfortable with exquisite bathroom room toiletries by Diptyque. We were spoiled by all the special treats and attention from the staff.
- 551jodiew (10/5): Fabulous stay at this boutique gem in Barcelona - Wonderful stay at this boutique hotel in the heart of the Gothic Quarter. The location is fabulous - walking distance to all the top sites and so many great restaurants! The staff is excellent and goes out of their way to help with any requests! The rooms are comfortable and well appointed. The beds are comfortable - always important! The rooftop bar and restaurant is a quiet oasis from hustle and bustle of the city. Enjoying a cocktail while watching the sunset is nothing short of perfection! Highly recommend this hotel for your next stay in Barcelona!
- GoPlaces53141902385 (10/5): Wonderful stay in Barcelona - Wonderful little boutique hotel very conveniently located by the port and the historic districts. Rooms are very comfortable and well appointed, but it was the staff that made our stay there exceptional. They were extremely helpful, engaging and personable. They greeted us by name and ensured we had eveything we needed
- 510MatthewL (10/5): Just lovely - A fantastic place. A great location and the property was fantastic. Lovely staff and great food. Thank you for looking after us!
- Daisy (10/5): -
- Victor (9/5): - Very friendly and hospitable nothing
- SUE (10/5): - The most accommodating staff I have ever encountered in over 50 years of travel. This made our stay extra special. Also we loved the contemporary feel of the hotel, the excellent location, and the delicious food in the restaurant. We could not have chosen a more perfect accommodation in wonderful Barcelona! Everything was perfect
- marcellaa560 (10/5): Gem of a Hotel - My husband and I just spent 4 days in this marvellous jewel! The attention to detail was amazing. We loved our stay, made unforgettable by the incredible staff. Anastasia helped me with the booking, Roberto and his team were exceptional at the front desk and Sandra the Breakfast manager took wonderful care of us in the Breakfast room each morning.
We had an exceptional meal and service at their restaurant conveniently located in the hotel, Agreste Mar!
Can’t wait to return to our cozy, comfortable room at Serra’s Barcelona!
- Z5714JWsuew (10/5): Perfect Barcelona home base - What a fabulous introduction to Spain. The staff at Serras was outstanding - friendly, kind and anticipated our every need. Pablo at reception was always there when we needed him. Daria gave us terrific restaurant recommendations. Sandra made sure we had our favorite breakfast every morning, remembering our preferences perfectly. The room was super comfortable and the location can’t be beat. A high bar for the hotels in our next stops in the trip!!!
- Freedom780973 (10/5): Serras Barcelona Experience. - This was my first trip to Barcelona and the Serras hotel is one of the best places I have ever stayed the staff was fantastic.
Sandra, the restaurant captain, was awesome, so friendly and a pure pleasure.
Pablo was a delight, always remembering our names and ensuring that we had everything we needed.
There were so many other staff that were wonderful as well, Robert, Diego, Vera and Marta.
Our stay was perfection.
- Stephen (10/5): - Love this hotel. People were fabulous. Perfect location for us.
- Aleksei (9/5): -
- Scott (10/5): Fabulous! - Staff & accommodation was outstanding! Great breakfast, dinner and roof top bar was top notch! Location to Gothic quarter perfect for exploring. I would highly recommend this hotel and rate 10/10. Nothing
- Sergey (9/5): - Отдельное спасибо персоналу отеля. Тебя встречают доброжелательно, как будто они ждали только тебя. Приветственный бокал шампанского. В период проживания весь персонал заботится о том, чтобы было комфортно. Отель новый. В номере современная мебель, сантехника. Очень удобная и комфортная кровать. Услуга подготовки постели ко сну, приятные десерты на ночь. Вода в бутылках пополняется в номере без ограничений. На крыше отеля имеется бассейн и лежаки для загара. Также неплохой бар и вкусные закуски. Завтрак оплачивается отдельно, 36 евро. Но он стоит своих денег, очень вкусные и качественные продукты на шведском столе. Имеется возможность завтрака по меню. Отель очень удобно расположен рядом с портом и с готическим кварталом, где очень интересно погулять. Спасибо за гостеприимство. Я заказывал номер делюкс с балконом. Это был единственный возможный вариант. Окно и балкон выходят прям в окна соседнего здания. Было не очень комфортно. На балконе также не очень комфортно находиться. Нет ни столика, ни стула. Ну и на балконе можно легко рассмотреть окна соседнего здания напротив. Практически на расстоянии вытянутой руки. В следующий раз буду заказывать только чью-то с балконом и видом на порт.
- kristinbH5550BY (10/5): Home away from home! - Serras is a small boutique hotel with excellent service, food, and accommodations. It is in a great location with the best rooftop views - where we enjoyed drinks every night! Sandra, the breakfast manager, went above and beyond to get to know us and anticipate our needs. It was home away from home!
- Steven (10/5): - Our second stay at the lovely Hotel Serras. A beautiful hotel in an excellent location. Superb service and thoughtful little touches make things extra special. Bonus - we were able to walk to most things.
- Terri (10/5): - Lovely hotel. We were in the second floor and did have outside noise late each night. Also no water one morning.
- Thomas (6/5): - Main issue was completely absent water pressure on the morning of September 26th. Also, we expressed a preference for ice in the room daily, but instead were told to call the front desk when we needed. A problem, because the phone in our room did not work. Staff at front desks were helpful and courteous in every instance, including check-in.
- fsdukejr (10/5): When only the very best will do but at a price - We booked the Serras based on the glowing review from a family member. The cost per night is more than twice what we would normally pay for a hotel in a similar city but we decided to splurge. The location is perfect near the yacht harbor and surrounded by small tapas restaurants. Room 205 was spacious, quiet, and well appointed. A/C could cool it to any desired temperature and wifi was fast and reliable. Everything in the hotel was spotlessly clean. Service was exceptional, from the sparkling wine offered at reception when we checked in to the person who always jumped up to open the heavy front door. The view from the rooftop garden was stunning and there was a pool up there that we did not use. Nightly turn down service, like on a cruise ship, left a small sweet for us every night. The breakfast buffet included sweets cold meats and cheeses and cooked to order selection. Service was more like a restaurant than a buffet. We stayed 3 days and almost immediately, the staff called us by name. We are not sure we would spend that much again but we have no regrets from our wonderful stay at the Serras.
- HG2000_12 (10/5): Oh WOW - Well this is a first for me. This hotel is so good I'm actually writing this review after the first night. From the moment we arrived in the taxi, the customer service is off the scale, the staff are so friendly and helpful, we felt so at home and relaxed from the moment we arrived. Cava and chocolates during check in . We have stayed at good hotels all over the world and nowhere has made us feel so welcome as the Serras.
The rooftop bar and restaurant is amazing, Lunchtime, Sarah was brilliant, not only with the service but also suggesting great wines to pair with our tapas and the bar service in the evening is up there with the best you'll find, anywhere.
The turn down service is on par with anything you will get anywhere on the planet. We visit Barcelona fairly regularly, and the Serras has become our new home from home. If you ever find yourself in Barcelona. Treat yourself to a stay at the Serras, you won't regret it.
- Kpatton19 (10/5): Amazing hotel - FANTASTIC staff - This is a lovely boutique hotel in a wonderful location. We stayed 3 night pre cruise and loved every minute. We arrived in the morning after an overnight flight and were able to check into our room early. You know the minute you walk in the door this is a special place. You check in while seated and offered beverages and chocolate and a cool towel. Augustina (I think I spelled that correctly was friendly, they stored our luggage while we had a walk around the neighborhood. We booked our lovely room with the breakfast included - don’t miss this. Sandra will take the best care of you. She should be teaching courses on customer service. What a charming, lovely person. The rooms are extremely quiet and the beds are very comfortable. We slept 13 hours our first night - I can’t remember sleeping that long. The bathrooms are modern with all the essentials. The rooftop pool, bar and restaurant is a wonderful place to unwind. Francisco and Marta took great care of us. We enjoyed sipping Cava and having light meals there.
- d0uglasap (10/5): Wonderfully stay - We had a wonderful experience staying at The Serras Hotel in Barcelona. The hotel is a charming boutique with beautifully clean and quiet rooms, offering a perfect place to relax after a day of exploring the city. The staff were exceptional throughout our stay, always welcoming and attentive. A special mention goes to Sandra, who served us breakfast every morning with a genuine smile and made the start of our day so enjoyable. Her friendly service really stood out and made us feel at home.
The atmosphere was serene and the service top-notch—definitely recommend this hotel for anyone looking for a peaceful and high-quality stay in Barcelona.
- Ken (10/5): - The Staff at Serras demonstrated exceptional professionalism. They consistently made efforts to improve our stay, whether it was helping make plans, recommendations on local dining, or an extra cappuccino. We were very impressed.
- Sunshine824576 (10/5): Sandra is the BEST! Go to Serras if you want to feel like you are home. - Hotel Serras is a special place where you feel like family the moment you enter the front door. Everyone knows your name and goes above and beyond with any request.
The best part is waking up to Sandra, who is the breakfast manager. When you begin your day with such a positive and happy person, the day can't be anything but great.
- David (10/5): Exemplary service and care. - Everyone who works here was efficient, professional, warm and welcoming. They anticipated our needs. It felt like they knew us and wanted to ensure we had the best sooo Ike experience in Barcelona. The breakfast was excellent and Sandra could not have been more accommodating and helpful. The reception desk was perfect, Agustina, Pablo, Bard and Robert were amazingly cheerful and solicitous. Robinson of FMB was also super. We will get a larger room next time but it was a very nice room if we had been in a shorter trip and had less luggage. We were travelling for several weeks and packed more than usual.
- Gaston (10/5): - Fantastic stay. Great staff, fine hotel. Will stay there again.
- Voyager65132943654 (10/5): Incredible Staff and Spectacular Rooftop - The location of this hotel is spectacular and the staff exceeds all expectations of professionalism and warmth. We stayed at this hotel at the end of our 25th anniversary trip. We were surprised to receive a lovely bottle of Cava with a personalized label with our names. It was a thoughtful touch. Although we did not book a room with a view of the marina, the rooftop bar area is incredible. We could not get enough of that view and ate dinner there the first night. The food was absolutely delicious and the Italian gentleman who was our server was very attentive. It is as if this hotel finds and hires the most charming, wonderful people from all over the world. We loved the exquisite breakfasts here too, especially wonderful Sandra who is so warm and attentive. She is so naturally friendly and made genuine connections with many of the guests, including us. Those are the kinds of experiences that make a vacation special. Kudos to the management and the staff.
We chose a superior room that was spotless and very nicely appointed, although space was a bit tight. The bathroom was spacious and there were many nice amenities, such as fresh bottles of water each day and comfortable his and hers slippers and robes. Turn-down service was lovely and included a beautiful little pastry on each of our nightstands each night. The only criticism I can offer is about the pillows. We each had two pillows and one was fine. The second pillow, however, was extremely thin and flimsy. Puny pillow aside, this hotel is very special and we loved our stay.
- 543morgans (10/5): Best Hotel EVER! - I rarely write reviews, but it would be a crime if I didn’t share how exceptional my recent stay at Serras was.
While the hotel itself is beautiful and in the perfect location, it’s really the staff and customer service that makes this hotel so memorable. Everyone who works there was kind, helpful, and went above and beyond to ensure we were enjoying our time in the city and had what we needed at the hotel.
The cherry on top, the delicious food! From the breakfast that included fresh pressed green juices and ginger turmeric shots. To the tasty room service and roof top restaurant.
I can’t say enough great things about this hotel. If you’re in Barcelona, this place is a MUST STAY!!!
- H6465SUlaurences (10/5): Excellent service — Sandra is a standout on a great team - The staff at this hotel works seamlessly as a team and provides excellent service, appropriate level of attention and touch, with a genuine interest in ensuring a great experience. Sandra, who oversees breakfast service, is truly exceptional - truly world class.
- Firase (6/5): - The room I stayed in was right next to the staff door, which was being used constantly by the cleaning team and staff. Unfortunately, the noise made it very difficult to get a proper sleep. On the positive side, the food was excellent, especially the breakfast.
- stephhammons21 (10/5): Romantic get away - What a cute hotel in the gothic quarter. Great location to walk to many sights. The staff were incredibly friendly and helpful. We received a bottle of champagne chilled once we got to our room. Lots of personal touches that made our stay great.
- Olly (10/5): - The entire staff at Serras Barcelona made our stay unforgettable. From the warm welcome at check-in to the attentive restaurant team, everyone went above and beyond to make us feel at home. A special shout-out to Alex and Pablo at the Front desk, and Ikenna at the restaurant, and to the lady who checked us in on September 3rd (I didn’t catch her name) — your kindness and professionalism stood out. The service was not only professional but genuinely caring, and you can tell the whole team takes pride in creating a wonderful guest experience. Thank you for making our time in Barcelona so special!!
- Mikeshdattani (10/5): Fantastic - Don't know where to being, only positive thing to say. From the moment I stepped into the hotel the experience was amazing.
The staff at the check in counter were extremely helpful and nice. The bell boy was equally nice and when we refused the welcome drink as were tried, he told us come back later and have glass of champagne. The standard room was huge compared to any standard European city . A nice modern room They have free water in the room and gave us a free bottle of Cava. Evetime we left or entered the hotel the staff were very polite and always greeted us, even asked if we wanted help with a taxi. When any guest used to leave/ enter someone from the staff ran to go to open the door. One day before we were checking out the staff asked what time w were leaving and if we need a taxi. Once they found out we had an early morning departure also asked if we needed a wake up call. They have one elevator for guests but we never had to wait for more then 30 seconds for the elevator. It were all these small details that made our trip memorable.
- anthony (10/5): - This place is a gem!!!! Top quality and great service. Best place in the city
- Julia (10/5): Perfect - We stayed at Serras Barcelona and were absolutely delighted!
First of all, the location is truly magnificent. The rooms offer stunning views of the harbor, and the hotel itself is ideally situated for exploring the city: stepping right outside, you can immediately find yourself on La Rambla and begin your journey through Barcelona. For tourists, this is perfect — there are two convenient walking routes that allow you to dive straight into the city’s atmosphere.
The hotel itself is a real masterpiece of style and taste. The interior is designed with impeccable attention to detail: the finishes, furniture, tableware — everything is thoughtfully chosen. This place will especially appeal to art lovers and those who appreciate refined design. The rooms are extremely comfortable: soft bed, pillows, linens, bathrobes, slippers — everything is of the highest quality, creating a feeling of comfort and care.
A particularly memorable touch was the welcome gesture: in the room we were greeted with a bucket of chilled sparkling wine and exquisite snacks — such an elegant and thoughtful detail. In the evenings, the turndown service was delightful: the bed was prepared, fresh water provided, and small treats like chocolates or pastries were left in the room.
I would also like to highlight the butler service. The staff assisted with restaurant bookings, calling taxis, and offered excellent advice on routes and places to visit. Every restaurant recommendation they made was simply outstanding.
Breakfast deserves special praise — it is personalized, served from a menu, and you truly feel like a valued guest who was expected. The atmosphere in the hotel is both cozy and sophisticated, and the entire staff is incredibly friendly and attentive.
If I return to Barcelona, I will definitely choose this hotel again. Serras Barcelona was a true discovery for me and left the warmest memories. -
- Philip (9/5): -
- michaelsB1718KN (10/5): Surprise and delight - Surprise and delight is what I’m always looking for when traveling—something memorable to anchor the trip to. At The Serras Hotel in Barcelona, Sandra was exactly that. She’s a true ray of sunshine in the morning, bringing warmth and energy while gracefully commanding the dining room to ensure every guest is cared for in their own unique way. The hotel speaks for itself, but Sandra is one of the reasons you’ll want to return.
- irish506 (10/5): This 5 star boutique hotel is worth every star! - The Serras Hotel is located right across the street from the port. The beach is in the rear area. There are wonderful restaurants nearby and the quaint shopping area “El Born” Is within walking distance. The front desk service is fantastic. We were greeted each time we entered the hotel and we were given a wonderful complementary mimosa upon arrival. The hotel staff were very helpful with area recommendations. The room and hotel itself are eally beautiful. It is so tastefully designed. We also have eaten at the Informal restaurant for lunch and dinner and it was very good. The rooftop bar and pool are is beautiful also. I highly recommend.
- Veronica (10/5): Ottimo, sono stata davvero bene! - Molto curata e attenta ai dettagli.
Ben strutturata. Piscina troppo piccola
- Elena (10/5): -
- Boris (10/5): - Location, service
- TONYROUSE (10/5): Just LOVE this place. - This place is the best. Every visit to Spain requires a visit here. Hotel and location are incredible but the service!!!
Antonio is the best of the best. Sandra in the restaurant…..just amazing.
Always great to see Diego and the team as well. Keep up the great work.
A must stay!
- danielledV8637MO (10/5): Thank you Serras, especially Sandra! - Serras was a lovely experience from start to finish. Check in was easy and though my room was not ready as I was early I was given a space to change and store my luggage and a shady lounger by the pool to wait. Sandra (the breakfast manager) was working in the area but came to bring me cold water and a towel then food when I was ready. She was a gem through my stay greeting me kindly at breakfast and remembering my coffee order.
I got room service my first night and as I was tired from the journey I failed to check that what I ordered was vegetarian. I did not notice until the person who delivered it left so I considered it a sunk cost… However the kitchen called me when they saw that I did not eat my food to enquire if there was a problem. I explained the situation and that it was my fault as I did not ask or inform them I am vegetarian. They kindly made me a custom version of the food and the chef himself brought it to my room! Everyone I encountered was kind and helpful. Highly recommend!!!
- tinacR2475TV (10/5): Breakfast manager is amazing! - Sandra in the breakfast area was amazing! Very friendly from day one. Made you feel so comfortable and welcome. Her Customer service is above and beyond! Thank you Sandra!!
- Noor (10/5): -
- lindsaysH9384YQ (10/5): A Great Hotel - Excellent hotel! In a fun part of town, views overlooking the harbor, easy to get to important sights. The hotel is very nicely decorated, rooms are spacious, new & very clean.
When we arrived we were welcomed by a drink and warm wonderful staff that went out of their way to welcome us. In our room there was a bottle of champagne and bottles of water for us. It’s these kinds of details that make a big difference.
There is a very nice rooftop bar & restaurant & a small splash pool. We had 2 dinners up there and they were very good! So nice to sit outside and enjoy the views. The breakfast too was perfect, & nicely presented & once again great service.
I have to give a shout out to Elizabeth the asst manager who went above and beyond to help with dinner reservations for our next stop on the Costa Brava. Honestly I can’t say enough about the staff, so friendly & helpful.
It’s a great hotel.
- 1nurse (10/5): Love it great intro to a beautiful city❣️Cannot say enough about the service. Sandra made every day a delight. - We had the best time. The hotel was amazing. From the service we received when we came in the front door to the moment leaving
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