Visa Lodge

Location: Route des Nîmes, Port-au-Prince, Port-au-Prince, HT

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Designated smoking area
• Wheelchair accessible
• Free airport transportation
• Billiards or pool table
• Computer station
• Banquet hall

Rooms Available

• Family Room, Multiple Beds

  2 Queen Beds and 1 Twin Bed

  Overlooking the pool

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with cable channels

  Sleep - Bed sheets

  Bathroom - Shower, towels, and a hair dryer (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Standard Room, 2 Queen Beds

  2 Queen Beds

  Overlooking the garden

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with cable channels

  Sleep - Bed sheets

  Bathroom - Shower, towels, and a hair dryer (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Standard Room, 1 Queen Bed

  1 Queen Bed

  Overlooking the garden

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with cable channels

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

Guest Reviews

• JOEL BEKENSON (8/5): - A few places to be around the airport
• Ishmael (8/5): - Overall, this was a great place to stay. It's very close to the airport and they were kind enough to pick me up. Food and staff was great. Will come back soon.
• Jeffy (10/5): - The food
• marquise (8/5): - Nice n near the airport
• Sabine (10/5): - I have been there on several occasions, The staff at Visa Lodge are all great. Great customer service and professional.
• Wolfgang (10/5): - Now they take the security of the property very serious that was my concern on December 2022 and January 2023. Thank you so much , I recommend that place 5 stars .
• Reginald (10/5): - Very good place
• Sabine (10/5): - Everyone was super polite and professional.
• Rene (10/5): - I like the room it's clean
• Marc (10/5): - Very nice place
• Jean (10/5): - Very nice people food is excellent
• paul (8/5): - Ok
• Marguerite (10/5): - Cool
• Wolfgang (10/5): - Nice place
• Pacienne (10/5): - Nice place
• Frantz (4/5): - I am a guest of the hotel I buy a dish of food I have not paid yet but I have to spend 4 days at the hotel barely 2 days. at 12 am an employee just knocked on my door to tell me that I haven't paid yet what ignorance except I'm still at the hotel for me it was a disappointment on my part... and in the end we took too much garlic in food....
• paul (6/5): - Humm
• Kassim (6/5): - I liked the room and the environment. The food was good. The only thing the staff wasn't friendly. They need to work on that. Maybe it's the way the country is living right now.well it could be better.
• Joseph (8/5): - A quiet place
• Pierre (10/5): - Staff,service,food so excellent
• Joseph (10/5): - The area was peaceful.
• Alix (10/5): - The service was great 8/10
• Joseph (10/5): - Close to the International Airport in Port-au-Prince.
• Joseph (6/5): - Electric shortages, weak wifi
• Marie (8/5): - I like their ideas about the dining options for guests which is very convenient.
• Wilson (8/5): - Staff was very helpful
• Emmanita (8/5): - This is my 3rd time coming to Visa Hotel..
• Tierry (10/5): - The panoramic view and display of the boogaloo.!!!
• Marie Miliane (10/5): - I like the service I has been receiving and the safety.
• Evens (10/5): - The staff was awesome!
• david (10/5): - Visa lodge is a beautiful, and a safe hotel.
• Jean Michel (8/5): - It was ok
• James (10/5): - I like this place.
• Pierre (10/5): - Pool,restaurant and they staffs was very nice
• Jean (10/5): - Great place to stay, the food is amazing and the staff very friendly.
• Nerline (4/5): - Some worker don’t have no respect for the client, the checking is ok and after no satisfaction
• Vladimir (6/5): - Great place to stay, the food is incredible.
• Ritchy (10/5): - I like the place is so quiet
• Brithney (10/5): - ✅
• raoulstravels (6/5): Short stay in the dark - The room was ok. However, out of the 3 light fixtures in the room (2 above the beds and 1 above the desk), not one had a bulb. The hot water handle in the shower was loose. There were only 3 channels working on the television. It is a nice property but it is in serious need of a renovation.
• Ricardo (10/5): - Great place, nice room, close to the Airport.
• Nelson (10/5): - The property is safe and clean
• Myrlande (10/5): - Excellent staff, excellent location
• Ruco (2/5): - The customer service and also the electric turned off every time for more tha hours almost every day and they never change the bed sheets
• JEAN G (8/5): Good - It was a great experience overall although by 8 AM the buffet table was almost empty.
• Jean (10/5): - Excellent
• Derne (10/5): - Excellent
• Emmanita (10/5): - I always stay at this property while in Haiti
• Betina (8/5): - I enjoy my stay , nice place to stay. The only thing was the loud music playing at the pool and food order was not as expected. Very little food when order, I will suggest people to order out not worth the money.
• List Nehemie (10/5): - Nice and clean
• Larose (10/5): - The staff was very friendly! I would definitely stay there again!
• Mimose (8/5): - Nice staff
• Hayisha (2/5): Worst way to treat customers - So I stay in Room 35 at 95 degrees outside my AC stop working I went to them they sent someone to take a look he couldn’t fix it I went again they sent the same guy still can’t fix it and just left without saying anything I went again and told them this is it I can’t take it that’s when they told me they don’t have any room available to moved me they will give me a fan like are you insane with 95 degree outside what fan gonna do for me and I can’t sleep with fan it make me sick I check online I saw they still have 2 room available for the same day but $40 more then what I paid for my night they rather give me my money back then to put me in one of those room available
• Urbain (10/5): - Good
• jeanaurelm2023 (2/5): Loud music the whole weekend! - I usually enjoy staying there but this weekend was a total nightmare with loud music I left the hotel more tired than when I arrived. I called the receptionist and complained but nothing was done! I am really disappointed.
• Jean-Aurel (2/5): - I usually enjoy staying there but this weekend there were loud music playing from early during the day until late at night for both Saturday and Sunday. It was very unpleasant. I needed to rest but unfortunately that could not happen. I called the reception and complained but nothing was done. I was really disappointed!
• Mimose (8/5): - The environment is very nice
• Minaud (10/5): - Food.
• Jean (2/5): - I found a roaches in the suite that I was. There was not water in bathroom in the morning I cannot take shower. Foods are expensive. They made me pay fpr a suite that was a true scam.
• Eden Gandhi (6/5): - Fair experience
• Gerald (4/5): - The property was not a 3 stars hotel. They don't provide any small towels, shampoo and conditioner.
• Jowel (8/5): Casitas rooms are nicer - The experience at Visa Lodge is always great. This time, however, I was assigned an old room. It looks like there are three of those. That was all the unpleasantness. The room was not in one of the casitas.
• Withmie (10/5): - Good
• Jowel (10/5): - My stay was outstanding. Nice Haitian food and impeccable hospitality from start to finish.
• Reynaud (10/5): - Great service, great staff
• Robert (6/5): - Close to airport
• Robert (6/5): - This property was limited in its resources. With the exception of the pool, there was no fitness center. Moreover, the food was very expensive and not so appealing.
• Loucito F. (10/5): - Great service good food and very clean
• Jean-Aurel (10/5): - The comfort of the room, the excellent service. Excellent quality of the food at their restaurant.
• Stephanie (2/5): - They didn’t have power certain parts of the day and the want to charge me 400
• NOVENS (10/5): - Great crew members and great services Thanks
• NOVENS (10/5): - This place is owesome!beautiful hotel, friendly staff and good people. Thanks.
• Evens (10/5): - I love my stay and truly appreciated the services, thank you and I’m very satisfied.
• Etzer (10/5): - Over all great!
• Stephanie (2/5): - Need better air conditioning and the room and the lady at the service need her attitude check y’all just lost a customer my fourth there at the hotel this year also refer my sister to stay there and the lady at the service desk ruin that
• Love Mona Francesca (10/5): ✊ - So good
• clair (6/5): - The ceramic on the floor was chipped. The floor was not even Do not bring any elderly there. The pool was nasty
• Raymonde (10/5): - I like it they have nice staff
• Sentia (2/5): - Towels and sheets are very bad They need to change them.
• Jonathan (8/5): - The property is ideal with respect to safety, amenities, and proximity to the airport. What I had read and found out to be true is that much of the staff, not all though, have a snarky attitude. Even when you smile and say thank you... they appear to be uninterested or burden by your presence at the hotel. This can create an unneeded or unwarranted level of discomfort or tension. I reccomend that management help the coach the staff around this hospitality component as it hinders this establishment from truly being a place of wonder.
• Carolyn (10/5): - The staff is very friendly and nice, especially the dining staff. Love the outdoor restaurant. Feels very safe during Covid.
• Charles (10/5): My Haitian Place - My go to in PAP. Staff is friendly. Rooms are clean. Food is good. Plenty of security. Grounds keeper also sells trinkets & keepsakes. Much better price than street or airport.
• Dinah (6/5): - It was okay
• Donald (10/5): - Great service
• DAVINA (10/5): - It was great
• Marie (10/5): Visa Lodge:A Home Away From Home. - I have not been home for a while so the experience of visa lodge was welcomed.The staff was great helpful.They went the extra mile to make sure that the guests are comfortable.The hotel setting is perfect.It’s also well located being that close to the airport. I will recommend it to anyone visiting Haiti. Next time I will take advantage of the pool.
• Natacha (10/5): - I always like staying here, friendly staff. My flight got delayed and they were able to push my reservation back for me. Very good breakfast.
• Weslene (2/5): - Bad customer service.
• Juliette (10/5): - The staff was excellent
• Dady (8/5): - It was good
• Gordonn (10/5): - I like everything but the need to change te towels cause they not an good condition
• Makensy (10/5): - Very good environment, peaceful and safe. The food is excellent!
• Shontella (10/5): - Accurate advertising
• Harold (6/5): - 👍
• DAVINA (10/5): - overall it was great. Nothing to complaint
• Raymonde (8/5): - The food
• Maximilien (4/5): - What I like was the warm water in the bathroom. What I didn't like: The food was nothing to write home about. The room, the bathroom were crusty with dirt. TheTV did not work. Even if it did, the electrical outlet where it was plugged in did not have any current. Also, there was no remote control to work it. Customer service was -0. It was non exsistant. The employees seemed like they didn't want to be there.
• FRANTZ (8/5): - Closeness to the Airport
• Eveline (2/5): - Everything was terrible. The room was dirty. Nothing works the bathroom did not working, can not flush, all night we have bedbugs all over the place even in a suite onder the coach we found al lot of bedbugs. It was disgusting everything. The people for the room service touching my staff no gloves, no masks, the Bathroom was Full of molds. TV never works. We cancel our stay there we did only 3 nights. I will never, never go there any more and will never recomend it to anyone. They are disgusting. Sorry for my language. Never again
• Charles (8/5): My favorite place to stay in PAP - Staff is very friendly. Check in was easy. The morning breakfast buffet is nice. Not overly fancy but a good breakfast. I did not eat the lunch buffet. At dinner there is a nice menu to choose from. I had curry lamb, spaghetti carbonara, poulet pays, and my usual hamburger on last night. All very good and flavorful. The wait staff is very good. The room was cleaned daily by sweeping the tile and cleaning the bathroom. The bed was made and fresh towels. I was surprised there is an in room fridge. The TV gets HBO, a French sports channel and a couple Haitian channels. It’s very quiet location. There is a nice pool area. Places to sit outside and work. WiFi worked 90% of the time. And I was able to get a Covid test for travel on site for a reasonable fee.

Photos