BUHO Boutique Rooms
Location: Gran Via de les Corts Catalanes, 660 Principal, Barcelona, es
Star Rating: 8.3 Stars
Property Type: Guest houses
About this Property
Charming Boutique Hotel in the Heart of Barcelona
Individually Decorated Rooms: Experience a blend of charm and comfort in our air-conditioned rooms adorned with antique furniture and unique artwork.
Convenient Amenities: Enjoy modern conveniences including free Wi-Fi, flat-screen TV, DVD player, and access to a shared terrace in select rooms.
Central Location: Explore Barcelona with ease as we are just steps away from Plaza Catalunya and Las Ramblas. Let our staff assist you with insider tips and make the most of your stay.
Book now to experience the perfect blend of comfort and convenience at BUHO Boutique Barcelona!
Important Information
The property is located in a building with no elevator.
The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Key card access
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
- Electric bicycle charging station
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Triple Room with Balcony
Offering a balcony with street views, this soundproofed room features a sophisticated design. It comes with a satellite TV, a coffee machine and a private bathroom with a shower and hairdryer.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Tiny Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a private entrance, soundproof walls, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room with Balcony
Offering a balcony with street views, this soundproofed room features a sophisticated design. It comes with a satellite TV, a coffee machine and a private bathroom with a shower and hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room with Extra Bed
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
DeluxeTriple Room
This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Jozef (10/5): - Location Common patio with others
- Rreci (9/5): We were there for three nights just so see barcelona for the first time.We were greeted very nicely even though we didn’ - how quiet and clean it was can’t think of anything
- Belle (10/5): Ik zou aan iedereen dit hotel aanraden die het perfecte hoten zou willen boeken! - Eigenlijk alles was perfect! De ligging, de sfeer van de kamer en het hotel. Ook was het erg fijn dat we overdag gratis wat snacks konden pakken en elke dag drankjes in onze kamer bijgevuld kregen, dat was erg gastvrij! Ik kan niks bedenken wat niet beviel!
- thaci (8/5): -
- Laura (10/5): lugar ideal para parejas en barcelona. - que estaba bien ubicada, y que las camas eran muy comodas, salían a un patio interno muy lindo, la recepcionista de la mañana , yamila fue muy amable y súper educada, nos dio indicaciones de lugares para visitar y cómo viajar, super atenta. que no tiene ascensor
- Laura (4/5): Mal olor en baño y habitación. - La ubicación es buena , dan bebidas y algo de desayuno. El personal es querido. El baño de la habitación tenia olor a caño lo que generaba que la habitación oliera mal . Las paredes y piso están manchados, parecen sucios. La habitación no tiene suficiente luz.
El baño es incómodo, no hay donde poner las cosas.
- Niloufer (6/5): This is a good central location and if looking for a room to stay while sightseeing it’s good. - A nice room in an old historic Barcelona building. Our room faced the Grand Via, so the noise through the night was something to get used to. Also, there is no elevator, so a little hard with luggage.
- Jasmijn (8/5): - De locatie was perfect. Onze kamer was heel warm.
- Katrin (10/5): Super! Wir würden immer wieder kommen - Sehr gute Lage, sauber, schöne Einrichtung, unkomplizierter Check in und Check out
- Klaudija (10/5): -
- Jonathan (10/5): Équipe parfaite - Parfait
- Semanur (6/5): Good! - I like the Location most, I love Balcony! Perfect! There is no kettle in this room, hard to find Hot Water for drink!
- Juan (7/5): Good - I like the area in how close things were around the hotel, restaurants site to visit etc Is was a little hard to get in to the room, one was available to guide trough
- Veronika (9/5): - Hotel je v super lokalite, je veľmi krásny a izby sú renovované a každý deň vám ich upratujú čiže sa vždy vratite do izby ako v deň príchodu. Cena je trošku vyššia na jednu malu izbu a balkonove okna sa nedali otvarať pre ich budúcu opravu ale nebolo to nič hrozné
- Gita (9/5): - De lokatie is top, het is een heel knus hotel , schone kamers en een fijne binnenplaats waar je lekker kunt zitten.
Gratis koffie en croissants overdag.
Vriendelijk personeel. Eigenlijk heb ik geen negatieve punten.
- alex (9/5): -
- Panos (10/5): -
- Mara (10/5): PERFECT - Location is amazing, the staff is extremely helpful. One of my friend forgot her phone in a taxy and the beautiful girl (we guess from Argentina) at the reception helped us calling the taxi company, she also kept calling the phone that was lost to help us finding it. She called multiple times during the day as well and when we found the phone we could see as well how many calls they were made from the hotel. This made us feel so welcomed and helped. The room was so clean, organised, polished. PERFECT. we will definitely be back Everything was perfect
- Ilan (10/5): - centre-ville
- Peter MIGL (10/5): Fantastischer Aufenthalt in Zentrumsnähe - Fantastische Lage in 5minuten Fußweg von der Placa Catalunya, moderne Zimmer in einem stilvollen alten Gebäude, chillige Terrasse in einen ruhigem Innenhof, wir haben uns im kleinen aber netten BUHO boutique Hotel sehr wohl gefühlt!
- marbe (7/5): estuvo bien, pero buscaría otro alojamiento cuando regrese a barcelona - la propiedad está muy bien ubicada y para tres personas, está genial. muy buena atención el baño es lago pequeño, la habitación un poco oscura y la entrada del edificio tiene varias escaleras, difícil para subir las valijas
- Berthine (8/5): - De kamer was netjes..elke dag schone handdoeken, bedden werden opgemaakt. Locatie was heel centraal en niet gehorig. De badkamer was met 3 personen wat aan de krappe kant met douchen, wc en opmaakspiegel in 1 ruimte
- MADALINA (10/5): -
- michelle (9/5): Perfect stay. - Fab location. Super friendly staff. Lovely room and outdoor space (shared space). Complimentary water throughout stay. The shower was really hard to work out and get warm water.
- Nalan (10/5): -
- michele (10/5): Buho boutique - The receptionist was very helpful, having coffee making facilities and water available was great ....and a super hairdryer . Bed was very comfy and had access to TV for relaxing evening . Great location to get to all the usual tourist attraction...also great access to public transport restaurants and relaxing squares Nothing much .... Shared entrance was a bit tired but that was ok ...it still had many original features
- monika (8/5): Wir haben das Wochenende genießen können. - Der Duft ☺️
Die Ausstatung, schöne Wände, wunderschöne Boden, das Fenster war sehr schön groß.
Das Bett sehr bequem , die Bettwäsche sehr sauber und gemütlich.
Ich kann mir nur vorstellen können, beim guten Wetter die Terasse zu nutzen, was wir leider nicht machen konnten, wegen Wetter.
Aber sehr schön arrangierte Terrasse.
Die Lage ist perfekt. Wir konnten zB.sagrada familia zu Fuß erreichen, die wunderschöne Stadt mit den Gebäuden von Gaudi auch beim Spaziergang erkundigen
Also die Lage ist wirklich top👍
Überall tolle caffees, vor allem das Frühstück in Coco Kaffee hat uns begeistert.
Nach dem besichtigen von Casa Vincens haben wir dort gefrühstückt und sind nochmal dahin gegangen. Sehr lecker.☺️ Das ist keine Kritik, nur ein Feedback. Aber das kann man nicht ändern.
Das Badezimmer ist echt klein. Ich fühlte mich persönlich unwohl, aber alles war immer frisch und sauber.
- Ebru (10/5): -
- Yamile (10/5): - Todo cómodo, organizado, excelente atención Muy poca luz en las habitaciones
- Julio (9/5): excelente relación calidad-precio - ubicación, habitación, comunicación todo me gusto
- Sarah (6/5): - Localisation Il était sale et drap déchiré que j’ai demandé à changer ! Ce qui n’a pas été fait
- Lena (9/5): Super! polecę każdemu - Duży plus za codzienne wymienianie ręczników i ogólne sprzątanie! Mogłoby być jeszcze jedno duże lustro na ścianie bo jedno małe w łazience to malo…
- Nisanur (8/5): -
- Ruth Laranja (10/5): Excelente - Limpeza do quarto
Atenção das funcionárias
Ótima localização
Perto de metro e principais pontos turísticos
- Annette (4/5): -
- Pastora (2/5): -
- Irina (10/5): -
- Rhona (10/5): Perfect - Lovely room, good communication. Lovely and clean, staff friendly. Really enjoyed our stay! Nothing! All great, shower door was a bit stiff and switching between overhead shower and the handheld shower was a bit tricky but ok once you get the knack.
- Mantė (10/5): -
- skiller_3 (5/5): - موقع جميل نوعا ما، موظفة الاستقبال كانت لطيفة. تفاجئت انه مافي اصنصير! اضطريت اشيل اغراضي كاملة واصعدهم، ارهقتني جدا جدا الصراحه، الغرفة ضيقة بشكل لا يوصل، دورة المياة اقرب ما استطيع ان اشبهها فيه هو حمام الطيارة، بالمختصر السعر غير مناسب مقابل الجودة والخدمة ابداً ابداً
- Mark (7/5): -
- Laceanu (3/5): I would search for a different location next time - The property entrance is weird and old. The room was not clean, dust everywhere, specially in the corners. Furniture has visible signs of being used and not in great condition but mainly the poor cleanliness was the main issue.
- Varvara (3/5): -
- Gabriela (3/5): Una desilusión... - La ubicación, ell agua de cortesía y el café y la amabilidad de las empleadas. No cumplió para nada mis expectativas. El lugar es un departamento con habitaciones, que alquilan a modo de un "hostel" y ni siquiera cuenta con espacios comunes. Ya solo el hall de acceso al edificio es lúgubre, con una alfombra sucia y deteriorada y una escalera de 2 pisos que hay que subir con las valijas, para llegar al sector de ingreso, donde nadie nos recibió.
La habitación "de luxe" como indica la página es tremendamente pequeña para 3 personas. No hay donde poner las cosas, no hay estantes en el baño, es muy difícil acomodarse y la habitación da a un patio común (es decir, que por él se puede acceder a otras habitaciones), por lo tanto, es necesario tener las cortinas cerradas para tener privacidad.
- Lea Sophie (9/5): -
- Jara (10/5): -
- mayan (10/5): מושלם, חוויות אירוח מצוינת - מיקום מעולה
אירוח מצויין, כל יום מנקים את החדרים ומחדשים מים ופינוקים במקרר.
ממליצה בחום העליה למקום ללא מעלית
- Jorge Andres (5/5): Buena ubicación, pero cosas por mejorar - La ubicación muy buena y el acceso a la pieza funciona bien. El baño deja mucho que desear. Ducha en malas condiciones y un lavamanos que no tiene espacio para nada.
- Sabine (8/5): -
- Vanessa (8/5): -
- Sakina (7/5): -
- Marwa (7/5): - L'emplacement était bon Il y avait une odeur de vieux ou d'humidité dans la chambre
- Veerle (8/5): Fijn verblijf met goede locatie - Kamer met balkon (gedeeld) waar je spullen kon drogen Meer spiegels en plankjes op badkamer
- Dilanjyan (8/5): -
- Ozlem (9/5): - We had a very comfortable stay at BUHO. The staff is very friendly and helpful. The rooms are clean, the location is perfect. Truly enjoyed our stay.
- Silvia Palazzo Ratti (7/5): Essenziale - Camera pulita, acqua e caffè a disposizione, temperatura regolabile Pochi piani di appoggio in bagno e manca uno specchio in più nella camera
- Remo (10/5): -
- Caroline (9/5): Hôtel très agréable et bien situé . - Nous avons apprécié la gentillesse du personnel et la seconde la chambre avec sa terrasse.
- Mònica (9/5): - Me gustó mucho el diseño de todos los espacios, el cuidado de detalles exclusivos.
La iluminación es muy acogedora y bien pensada
El baño y sobretodo la ducha perfecto
- Simone (10/5): Soggiorno fantastico - Ci siamo trovati molto bene.
Molto comoda in quanto collocata vicino al centro e raggiungibile facilmente con i mezzi di trasporto. Nulla
- Sergio (8/5): Ubicación y calidad a buen coste pero sin ascensor - Ubicación muy buena, habitación impecable, camas excelentes, atención del personal, equipamiento de la habitación. Teníamos una habitación triple y además de tener tres camas con muy buenos colchones, teníamos un balcón cerrado a la calle inmejorable. No tiene ascensor, aunque es solo un piso para subir. No hay recepción 24hs, pero durante el día siempre hay personal muy atento. Desde afuera no se nota que es un hotel, es un portal simplemente.
- Btissam (7/5): -
- Vincent (1/5): CATASTROPHIQUE ! - Rien, Nada...Seul l'emplacement est bon... Catastrophique hotel, déjà en arrivant il faut monter un étage et demi à pied et il n'y a pas d'asenceur, accueil forcé mais aucun sourire et ne font aucun effort pour le français...Les chambres sont peu pratique avec surtout la salle de bain qui n'est pas séparé du grand lit et même très proche...Aucune insonorisation vous dormez au milieu de la Gran Via del Corts où passent des milliers de voitures. Le WC est pas terrible avec une simple porte trop légère, la cabine de douche OK mais des à coups d'eau froide...La chambre est faite vers 17h, on voit que le personnel est très réduit...Le seul point positif est l'emplacement qui est parfait mais tout les reste est absolument négatif et c'est l'un des pires établissement de Barcelone que j'ai fréquenté. Je déconseille totalement.
- Christine (8/5): -
- Guest (8/5): - Vriendelijk personeel, kamer heeft een mooie moderne uitstraling met voldoende stopcontacten, prima locatie, geen last gehad van omgevingsgeluid. Schoonmaak had beter gekund, stof en haren in de badkamer. Even de stofzuiger wat meer gebruiken maakt het verschil tussen een goede en een betere beoordeling.
- Vadik (8/5): -
- Victoria Adriana (8/5): - La ubicación La ilustración. La habitación estaba bien, pero si consideramos que le falta un poco de iluminación
- Xhoja (10/5): - Our stay at this hotel was excellent in every aspect. The rooms were very clean, comfortable, and well organized, and the location was perfect and very convenient.
What truly makes this hotel special is the staff. Everyone was extremely kind, professional, and always willing to help. A special thank you to Vanessa, who was absolutely wonderful — always smiling, very helpful, and attentive. She truly made us feel welcome and at home.
I would definitely recommend this hotel and would gladly stay here again!
- Lucia (9/5): . - Ottima struttura in zona centrale Nulla
- Elena Sophie (1/5): Avoid at all cost- rooms do not match the advertisement, are in poor condition and we were marked as no-shows by the hot - The property was well located. We arrived at the property and were given an entirely different room to the one we booked. The room we booked had large windows, a balcony, a desk and sufficient space for 3 guests.
The room we were given had no windows other than access to a communal terrace, no light, it was in poor condition when we arrived (dust on bedside tables, unclean bathroom floor, smelly curtain, appliances é.g. Hairdryer not functional, conditioner empty) and had barely any space, let alone a desk.
There are only two mirrors in the bathroom, which are not usable if someone showers due to the condensation- which is inevitable with 3 guests. We could not open the door to the communal terrace às people were smoking outside and strangers can see us and the entire room from there.
We paid for a four star room and received a hostel room at best.
When we complained, the hotel marked us as no-shows and first said they would find us an appropriate room for 3 guests in a neighbouring hotel or provide compensation, and then said they would not be helping us, and it was the fault of booking.com for selling us the room. Any interaction we had with their costumer service was very disappointing and rude.
Avoid this ‘hotel’ at all cost, we paid for a four star room and received one star at best with horrible service and still no compensation.
- Nikola (9/5): We are coming back soon - We had a really pleasant stay.
The staff were extremely friendly and welcoming, the location was excellent, and the place was clean, comfortable and nicely warm during our visit in December.
We were warmly welcomed and had daily refreshments like water cafe and beer ❤️
We truly enjoyed our time there and would happily stay again. Lovely and pleasant!!
- Konstantinos (10/5): -
- Mažena (10/5): -
- Fotini (6/5): -
- Britta (5/5): - Lage ist Top Die Fotos entsprechen nicht der Realität
- john (10/5): Perfect stay - Amazing value for money great location and simply a perfect stay thank you very much
- Djalal (10/5): - Tout Rien
- Cristofer Rodrigo Sebastian (10/5): - Super comodo la habitación El problema es que debes entrar a las 15:00 hs y al otro dia salir a las 12:00
- monique (9/5): -
- Stefan (9/5): -
- Marcia (10/5): Hotel muito agradável , excelente café da manhã e vista incrível para o mar e veleiros - Excelente hotel! Excelente localização .
Tudo muito bem cuidado, bom gosto na decoração .
Café da manhã maravilhoso !
Funcionários simpáticos e vista do quarto sensacional . Gostei de tudo.
- isabelle (1/5): Lieu à blacklister ! Photos t - Les photos sont trompeuses, la chambre est minuscule, environ 60-80cm pour se déplacer dans la chambre, idem dans la salle d'eau, on entend tout ce qui se passe chez les voisins : les WC, la douche, les sex parties, tout ! Notre chambre était aveugle : une fenêtre donnant à 1mètre sur le mur de l'immeuble d'en face avec 4 étages au dessus. De plus, la taxe de séjour demandée était plus élevée que prévue, devait être payée en cash (louche non ?), en justifiant du montant indiqué sur booking, on nous a tout de suite dit qu'il devait y avoir eu une erreur... Pas du tout au niveau de ce qui était annoncé !
- Bezawit (9/5): -
- Ali (7/5): -
- Ghita (8/5): - Au centre, accessible
- Valentina (10/5): fantastico - posizione,pulizia,disponibilità doccia a vista
- Pasxalidou (8/5): -
- Lauren mulligan (8/5): -
- Dilakshi (1/5): False advertising (room pics/ amenities), unprofessional and immature staff, cold, dim. Please spend your money else - Please beware! False advertising of room photos and amenities for some rooms. Absolute horror accommodation. Unfortunately put a damper on our whole trip to Barcelona. Firstly, they offered us early check in which initially was great. But as the day went on we realised that what was advertised was not provided. I spent a lot of time researching properties as I travel with family. Therefore some amenities I look for are a kettle and ironing facilities. Although advertised as being provided these were not. When pointing this and the room photos out, they completely dismissed my concerns and said the amenities will only be provided by request (which was not stated in the booking).
Initially when asked about a kettle and laundry on the day of check in, seperate staff members mentioned they were not provided. Then they went back on their word, when questioned via WhatsApp.
Special mention should be made to the staff member who was doing the night shift. She was the most arrogant and dismissive hospitality representative I have come across. She was very immature at handling hotel guests and gave me so many confusing answers to my basic questions. She also threatened to call the police as I started recording the conversation as evidence for her treatment of us. As I had nothing to go on, I had to take measures to prove the nature of the conversation and her unprofessionalism.
She also swore at my mother who was very distressed at this stage. Mind you she is 62.
I then decided to take the matters to management so requested an email, j received a Gmail address (was looking for more of an official email address than that, but anyhow) and I emailed management. Who again dismissed my concerns and took the side of the staff member and this completely left me helpless.
They then also cancelled my booking.com booking on the app. Which I am not sure is still showing as cancelled. Assuming this was to refrain me from writing a review.
I am writing this lengthy review to warn future guests to be aware of the room’s, amenities and staff in this establishment when considering your accomodation options.
- Michał (8/5): -
- Craig (10/5): -
- Soňa (3/5): The entrance - The location is great. The entrance to the apartments did not feel safe at all. I would never book this apartment again and do not recommend it. Not worth the money at all, plus the room was not very clean either.
- Janine (10/5): Sfeervolle mooie kamer en schone met vriendelijk personeel. - Het was een geweldige locatie. Alles was te voet bereikbaar. Sfeervolle mooie kamer. Wel wat klein maar dat was aangegeven. Personeel erg vriendelijk.
- Cynthia (10/5): - La ubicacion Faltaba un poco de ventilación en el cuarto
- öykü (3/5): Konumu dışında berbat açıkcası bu yorumları nasıl yazdılar anlamadım - Merkezi konum. Konumu dışında herşey kötüydü açıkçası Öncelikle resepsiyondaki arkadaş çok kabaydı. Buho otel mi bizim rezervasyonumuz vardı dediğimde evet burası ne yapabilirim deyip gitti. Bavullara yardım edecek birisi var mı dedik hiç ilgilenmedi. Tesiste asansör yok. Oda çok küçük ki biz 3 kişilik teraslı odada kaldık fakat teras ortak ve birisi çıktığı anda odanın duvarı komple cam olduğu için odanın içinde gibi oluyor. Oda çok karanlıktı. Tuvalet daha da karanlıktı. Terlik yoktu isteyince verdiler. Yerler tahta yürürken aşırı ötüyordu büyük bir hayal kırıklığı yarattı bu fiyata çok daha iyi otellerde kalabilirsiniz boşuna paranızı ziyan etmeyin
- Yishan (10/5): - BUHO is absolutely clean and quit with perfect position and comfortable smell, and BUHO will definitely be my first choice when I visit Barcelona again. /
- Lionel (9/5): - Great location and a nice room.
- Andres (4/5): - The location and the bed comfort The entrance is dirty and has no elevators and is very high (is like going 2 floors up). The bathroom flooded a little because the edge of the shower floor is not high enough to retain the water. Also in the bathroom there is no place like shelves to put your stuff. In general, low ilumination. If you stay one week there you'll finish depressed. Sorry
- Anja (9/5): Perfect! - We had a great stay. It was clean and comfortable, with a good bed, for a great night’s sleep. The arty tiles added a unique and stylish touch to the space, and the overall atmosphere was calm and beautiful. The high ceilings gave the room an airy, open feel, which I really loved. I also appreciated the spacious shared balcony — perfect for relaxing or enjoying a coffee or reading my book after long walks. Highly recommend!
- Sandra (8/5): -
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