Hilton Garden Inn Roanoke
Location: 4500 South Peak Boulevard, Roanoke, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Experience comfort and convenience at the Hilton Garden Inn Roanoke with modern rooms featuring work desks, complimentary high-speed Internet, and top-notch amenities like flat-screen TVs and coffee makers.
Leisure Facilities
Unwind and relax with access to an indoor pool, seasonal heated outdoor pool, and a fitness center. Whether you're traveling for business or leisure, our hotel has everything you need to stay active and refreshed during your stay.
Convenient Location
Located just 7.5 km from Downtown Roanoke, our hotel offers easy access to the city's attractions while providing a peaceful retreat. Book your stay now and enjoy complimentary parking and proximity to Roanoke-Blacksburg Regional Airport.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Wheelchair accessible
- Kid meals
- Heated pool
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Swimming nearby
Rooms Available
-
King Room with Accessible Tub - Mobility Access
This room features a microwave, small refrigerator, coffee maker and a flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Room, 1 Kind Bed, Hearing Accessible
1 King Bed
325 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, visual fire alarm, wheelchair accessible, bathroom grab bars, portable bathtub seat, height-adjusted amenities, phone accessibility kit, doorbell and phone notification, low-height view port in door, raised toilet seat, closed-captioned TV, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Suite, 2 Queen Beds, Accessible Tub
2 Queen Beds
350 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, bathroom grab bars, height-adjusted amenities, portable bathtub seat, wheelchair accessible, closed-captioned TV, raised toilet seat, phone accessibility kit, doorbell and phone notification, visual fire alarm, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Suite, 2 Queen Beds, Mobility/Hearing Accessible Roll In Shower
2 Queen Beds
350 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, bathroom grab bars, height-adjusted amenities, portable bathtub seat, wheelchair accessible, closed-captioned TV, raised toilet seat, phone accessibility kit, doorbell and phone notification, visual fire alarm, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Suite, 1 King Bed, Hearing Accessible
1 King Bed
325 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, bathroom grab bars, height-adjusted amenities, portable bathtub seat, wheelchair accessible, closed-captioned TV, raised toilet seat, phone accessibility kit, doorbell and phone notification, visual fire alarm, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Suite, 1 King Bed
1 King Bed
325 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, visual fire alarm, wheelchair accessible, bathroom grab bars, portable bathtub seat, height-adjusted amenities, phone accessibility kit, doorbell and phone notification, low-height view port in door, raised toilet seat, closed-captioned TV, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Suite, 2 Queen Beds
2 Queen Beds
434 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- LED light bulbs
- Closed captioned TV
- Desk chair
-
Suite, 1 King Bed
1 King Bed
509 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- LED light bulbs
- Closed captioned TV
- Desk chair
-
Deluxe King Room - Hearing Access
The spacious air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Suite, 1 King Bed, Accessible Tub
1 King Bed
325 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, visual fire alarm, wheelchair accessible, bathroom grab bars, portable bathtub seat, height-adjusted amenities, phone accessibility kit, doorbell and phone notification, low-height view port in door, raised toilet seat, closed-captioned TV, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Room, 1 King Bed, Accessible Tub
1 King Bed
325 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, visual fire alarm, wheelchair accessible, bathroom grab bars, portable bathtub seat, height-adjusted amenities, phone accessibility kit, doorbell and phone notification, low-height view port in door, raised toilet seat, closed-captioned TV, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Suite, 1 King Bed, Accessible Tub
1 King Bed
325 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 39-inch LCD TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower, wheelchair-width doorways, bathroom grab bars, height-adjusted amenities, portable bathtub seat, wheelchair accessible, closed-captioned TV, raised toilet seat, phone accessibility kit, doorbell and phone notification, visual fire alarm, and accessible bathtub
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- LED light bulbs
- Closed captioned TV
- Portable bathtub seat
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Premium Queen Room with Two Queen Beds
The quadruple room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Premium King Room
The spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Deluxe King Room
This room features a work desk, microwave, small refrigerator, coffee maker and a flat-screen cable TV. pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room
This room features a work desk, microwave, small refrigerator, coffee maker and a flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Meeting Suite
This suite features a spacious work area and a separate seating area with a sofa bed. There is also a microwave, small refrigerator, coffee maker and a flat-screen cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds
This room features a work desk, microwave, small refrigerator, coffee maker and a flat-screen cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
One-Bedroom Queen Suite with Two Queen Beds
This suite features a work desk, microwave, small refrigerator, coffee maker and a flat-screen cable TV.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Alarm clock
- Sofa bed
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Guest Reviews
- Debbie (10/5): room was clean and comfortable very nice staff - Friendly staff N/A
- Joanne (9/5): -
- Lizz Simmons (6/5): Clean and friendly but inconvenient stay - I loved how friendly the staff were and the cleanliness. The location was also perfect because of where we were headed the next day. I didn't understand why there was a season for the indoor pool. It's the end of April in Virginia, which is pool weather regardless, but the fact is it's an indoor pool...that wasn't open for "the season" and to open again at the end of May. There was nothing about the pool not being open during my reservation or I wouldn't have stayed here. I also did not have towels in my bathroom. So, after my shower at 6a, I didn't have towels to dry off. I called down to the office and housekeeping but no one answered. I let someone know after the fact, but it was very inconvenient.
- VikMoody (10/5): Va Tech Spring Ball 2026 - I recently stayed at the Hilton Garden Inn Roanoke while visiting my godson at Virginia Tech, and I’m so glad I chose Roanoke over Blacksburg. Being closer to the airport made my trip easier, but what really made the stay memorable was the hotel itself. The property sits at the top of a hill, and the views are absolutely beautiful. Before I even started my day, I was already impressed just stepping outside and taking it all in. The hotel was extremely busy during my stay, completely packed, but as a Diamond member, I appreciated the dedicated parking, which made a big difference. Even with the crowd, the service never felt rushed or impersonal. I want to give a special shoutout to Chloe at the front desk. Despite how busy things were, she made me feel like I was the only guest checking in. She warmly acknowledged my Hilton status, explained my benefits, and genuinely took the time to make me feel welcomed. That level of customer service is what stands out to me the most. It always wins me over, and in this case, it exceeded my expectations. My room was clean, comfortable, and well-stocked. As someone who appreciates extra towels, I was happy to find plenty available. The view from my room was also fantastic. I could see out across the city as far as the eye could go. This stay was a great experience, and it’s another reminder that excellent customer service makes all the difference. I will be staying here again throughout the football season for the Hookies games.
- Rui (1/5): -
- Lucinda (9/5): - The breakfast was good with a great variety.
- Cindy (9/5): -
- Janis (10/5): - Great and friendly staff! Breakfast is for an additional fee but worth it.
- 579tm (8/5): Nice, but no complimentary breakfast - Great location. The room was clean and the beds were comfortable. The staff was very friendly and helpful. My only disappointment was that there was no complimentary breakfast. I guess I overlooked that when I booked the room. I didn't pay the $13 or $14 for the breakfast buffet, so I can't comment on the quality of the food, but from what I saw it didn't look much different than what you get for free at most other hotels.
- Nora (10/5): -
- chris (7/5): Nice hotel but for the price needs some improvements - Nice hotel in a convenient location for Roanoke and the surrounding areas with a good restaurant/breakfast area although for an additional charge. Unfortunately the television service was out and apparently had been for a week. Obviously it was not the property’s fault, but I wish they would have informed us during check in as we were frustrated trying to use it unsuccessfully. We also were charged for the stay at the property although we had pre-paid through our booking service, so charged twice requiring a refund after communicating with the property, which they promptly did.
- Run Wild (7/5): - Clean, comfortable, well-appointed rooms. Due to a power issue, there was no TV for two days
- John (9/5): -
- Cathy (10/5): -
- Jacob (1/5): - Nothing They messed up our reservation and did not let us stay because they said we have not paid yet. Even though we did pay through booking.com
- Marvin (9/5): -
- Tory (9/5): -
- P7421ULthomasb (10/5): Great experience! - Alisha and Sir James were awesome! Delicious food. Amazing service and lovely atmosphere. Very welcoming and kind. Thank you!
- Jesse (9/5): -
- Burch (7/5): -
- Taylor (10/5): -
- Katherine (10/5): -
- Quest67738457943 (10/5): Dinner at Hilton Garden - Hhad dinner at the hotel. James made the best meal. He is definitely 5 star. Have the meatballs they are delicious Thanks James
- Heather (10/5): -
- Amanda (10/5): - The view was beautiful The heater in the indoor pool was cut off or something my granddaughter froze and was so disappointed
- Jimmie (7/5): -
- Margaret (10/5): - The food was delicious wonderful service
- Renee (6/5): Way too much money for my stay for a property so worn. - It was safe The property needs renovations badly. It’s very tired and worn.
- Michele (4/5): - Paid 213.00 did not get anything like good hot coffee, breakfast not nearly as good as a Hilton use to be. I travel all over and have stayed for 100. And got a nice breakfast and a view not at all impressed for the price
- Discerning_Commenter (4/5): Scary Driveway if Fear of Heights - The driveway up to where the hotel sits snakes up a big hill and don't look down if you don't like heights. I personally found it very creepy. Also, found a minor issue on arrival (broken thermostat/cold room) and had to wait about 90 cold minutes for resolution. I believe this was due to under-staffing.
- BRENDA (10/5): - One night stay on longer trip
- Stephen (9/5): -
- Koen (8/5): -
- Phil (8/5): -
- JASON (8/5): -
- Julie (10/5): - Beautiful hotel with a pretty view!
- Maria (10/5): - Cleanest and nicest hotel in this area. You can never go wrong with the Hilton. Room was clean, spacious and nice.
- Larry (1/5): -
- Andres (9/5): -
- Verified traveler (2/5): Noisy - Noisy. Woken up in the middle of the night and again in the morning by the people above stomping around. No idea how they make so much noise. Sounded like they were throwing their suitcases across the room. Our room also smelled moldy/mildew like. Hotel looks newer but poorly built and rooms are getting tired looking.
- MaryAnna (6/5): If the bathroom didn’t have a molded shower curtain I would have rated it higher - Very nice location with view The bathroom shower curtain was molded & smell was awful & towels were old worn out
- Eiron (6/5): - Beautiful views, nice room, clean and easy to check in/out but the breakfast being an extra price sucks and the thinness between rooms is the worst. People above us got up at 5am to leave and they sounded like a herd of elephants. Couldnt control the ac couldnt even turn it on/off. Rooms so thin the person next to us coughed and it was like he was in the room. Paper thin walls.
- Meghan (8/5): We would stop here again on a road trip. - We were pleasantly surprised by our one night stay here on a long drive! The pool was good, the room was comfortable and quiet, and breakfast was all right.
- Teresa (10/5): - Great for the cost
- Gosia (10/5): -
- Susan (10/5): - Everything was above normal.
- Richard (10/5): - The front desk was very accommodating for our family of 9 wanting to meet up for pizza and a birthday celebration. You
- Glenford (8/5): - Clean, accommodating
- 6AlanN (10/5): Comfortable and quiet. - One of the best motels we have stayed in. The rooms are quiet and comfortable, the have dining, but very limited menu. But it is convenient if you are tired. The breakfast is very good.
- rebecca s (9/5): Excellent - Sir James the chef did a fantastic job making my breakfast enjoyable. The omelette was superb. Traven the host and waiter also was great.
- anonymousa900 (6/5): Hilton Really - I wasn’t super impressed room 229. When we arrived they said our 2 queen room developed a leak so they’d moved us to a room with one king and a pullout sofa. My sister has and issue with sleep and needed her own bed. It’s why we wanted 2 queens. The sofa was hard as a rock and so was the bed. The pillows were flat and they’re weren’t extras. The lamps were wobbly, the furniture was a little beat up the drawers off track. The coffee machine half way worked a lot of teas, not many coffee kcups. The fridge wasn’t very cold. The freezer part was frozen over and needed defrosting. The bathroom didn’t have an exhaust fan to remove steam or odor. The toilet had a slight leak and you could hear water running in the tank. The laundry washer on the 3rd floor is moldy and smelly. It needs a washer machine cleaner tablet. The washer room was a little dirty. Overall, in my opinion for a Hilton, it needs updating
- Betty (8/5): - The room could have been cleaned a little better. It was a comfortable stay and the restaurant was really good. Priced a bit high but overall a good visit.
- Andrew (6/5): Late Arrival, Hungry Kids—Staff Came Through! - Our stay was great—everything about the accommodations was just as expected. What really stood out was the kindness and flexibility of the hotel staff. We arrived around 9:00 a.m. with our little kids, who were both hungry and eager to jump in the pool. Even though the small in-house restaurant and pool were set to close at 10 p.m., the staff went above and beyond. Around 9:30 p.m., I placed a quick order for chicken fingers and fries, and both the bartender and the cook in the back were incredibly gracious. Even though they were cleaning up and getting ready to close, they happily made a quick dinner for our kids without any hesitation. It was such a small gesture, but it made a big difference to a tired family. We truly appreciated the warm hospitality!
- Susan (8/5): - Easy to find, needs more parking but room was nice
- BRENDA (10/5): Gatlinburg - Stop over to Gatlinburg. Very convenient. Easy check in n checkout.
- Susan (10/5): - Nice, but too little parking
- goldyml (4/5): There are better places to stay. - The people that I interacted with were quite friendly. That was the good part. I arrived very early in the morning, and the nice woman at the front desk gave me a voucher for a "free" breakfast. So, upon waking up later that morning, I noticed that there was some minor trash on the floor, and a couple of longer hairs in the bathroom sink, which is disgusting. I did go for my free breakfast, and gave the voucher to the waitress. I cleaned the room myself. After checking out at the end of the week, I got the receipt, and when doing my expense report noticed I was charged $14.12 for my "free" breakfast. Needless to say, although I need to visit Roanoke quite a bit going forward, I will be looking for alternative places to stay for the week.
- Lam (9/5): -
- Boda1968 (10/5): The best Hilton Garden Inn I’ve ever stayed! - Positively the best HGI I’ve ever stayed in! Every staff member I encountered was friendly and more than helpful ! I would like to point out Marissa in the dining area, she is a Gem. Very friendly and pleasant! The Sunset view from the hotel it’s beautiful.
- Kathryn (10/5): - It was quiet and relaxing in the evenings
- Desiree (8/5): - The staff was very nice however I don’t think the room was vacuumed properly before my arrival I did find pieces of chicken in the floor near the television everything else was fine and had a good experience, if you decide to stay here and use the amenities just know the pool is small and the water is cold
- Eva (4/5): - Comfortable beds The cleanliness. Indoor pool was too cold. Had to switch rooms because of the air conditioning. Was almost charged for breakfast when I had prepaid
- Erich (9/5): This was a great stay in a good location. - New, clean, good location. Nothing. One small ding…we had a rate that included breakfast. The server had not been trained about how this worked, so she charged us for breakfast. The manager stepped in and did not charge us for breakfast, and made sure the server understood how the inclusive rate for breakfast worked. It was all good and well-resolved. The service was good and the server was very attentive and helpful…a very sweet person.
- Patricia (10/5): Exceptional -
- Christine (7/5): Very clean, pleasant staff, good location - Water pressure in shower was terrible
- Richard (7/5): Good - Disappointed in pricey breakfast
- Amy (7/5): Good -
- Sarah (8/5): Beautiful hotel, clean comfortable room, love the later check out time. - Clean, easy check in. N/A
- Verified traveler (10/5): Trip - The bed pillows are not so great. They have no support.
- Jill (10/5): - This property has adequate amenities. However, what impressed me and made me go back for a second time was the staff. Specifically the front desk person Mat. Mat was beyond professional and friendly, he treats every patriot like family. Also, the food is awesome!
- Linda (10/5): - Property was beautiful and peaceful but the staff was the best. We got in very late after being on the road for many hours and they were cheerful, helpful and friendly.
- Michael (8/5): Very good -
- Jill (10/5): Great staff at this Hilton. - Great location directly across from shopping center. The staff was super great, friendly, accommodating, professional. The food was most excellent. The only thing I did not like was the pool was very, very small.
- Iva (10/5): - Really appreciated the staff who helped me become a member. Everyone was very nice and polite and warm and professional. Will definitely stay at Hilton again
- Tina (10/5): Mountain View - We came last minute and wanted a view of the mountains. Saw this place and it was perfectly placed. I asked for a room overlooking the mountains and they accommodated us immediately. It was just beautiful!
- Julie (8/5): Very good -
- Michael (10/5): - A winner in every aspect! Modern, clean, comfortable, quiet facility, only a few minutes drive into downtown Roanoke.
- Christine (8/5): Very good -
- Pam (8/5): Very good -
- Robyn (7/5): Easy access to highway and pretty view of Roanoke - The location was great. Our second time staying there. The hotel room this time was not nearly as nice or big as our last room and seemed way older.
- Munish (10/5): - Stays at a Hilton property are always nice and this one was no different. Wonderful experience. Excellent staff and very comfortable room.
- Bramble (5/5): I have stayed at other brand hotels just as clean and nice for a lot less money without extra charge - The room was nice and clean though overpriced. The breakfast was no free so did not have it. I did enjoy coffee in the room. No free breakfast. For the price of the room, there should have been free breakfast. I could barely understand front desk person due to heavy accent. I was charged an "incidentals" fee of $25 when I got there in addition to cost of room. I am still looking to see it refunded on my credit card days later. It should be refunded immediately. Then to try to charge for "Premium" wifi an additional $6.75 instead of free wifi? Really??? Never again Hilton.
- Michael (10/5): - Excellent desk service, amenities and comfortable room. Super relaxing stay — quiet location yet just a few minutes drive to downtown Roanoke.
- Sherry (4/5): A little over priced - Location was nice Water pressure was almost at a zero in the shower !
- Joshua (9/5): Wonderful stay, one small maintenance issue, but I’ll be staying again next time I’m in town - Views, cleanliness, comfort Small thing but the bath plug was stuck so shower wasn’t draining properly in my room, everything else was perfect
- Adesousa (10/5): My favorite place to stay in Roanoke. - The staff was very friendly and helpful. Continental breakfast was very good. Getting to the hotel can be challenging, if you're not used to steep hills and tight turns.
- Julie (9/5): We had a great weekend - Great location No exhaust fans in the bathrooms
- Linda (10/5): - Great hotel, beautiful area. Many conveniences.
- Fred (10/5): Exceptional -
- Charles (10/5): - Room was very clean. Would have been nice to have a comforter for pull out bed. Also, sugar free drinks at front desk were unavailable.
- Michael (10/5): Exceptional -
- Lesle (5/5): Passable - I loved the location, the staff, the lobby amenities, the restaurant, and the pillows. All of those things were amazing. However, there was absolutely zero sound proof or any barrier. I could hear normal volume level conversation next door and those above me all night, even them walking across the room. I was not able to rest as I needed. The rooms themselves were also a bit dated to be listed as a newer hotel, that was disappointing. Although the staff and location are some of the best of all the Hilton Garden Inn experiences, I doubt I will stay at this location again. I have never been to any hotel or motel for that matter that had so little sound buffer. It was not a pleasant night. I loved the location, the staff, the lobby amenities, the restaurant, and the pillows. All of those things were amazing. However, there was absolutely zero sound proof or any barrier. I could hear normal volume level conversation next door and those above me all night, even them walking across the room. I was not able to rest as I needed. The rooms themselves were also a bit dated to be listed as a newer hotel, that was disappointing. Although the staff and location are some of the best of all the Hilton Garden Inn experiences, I doubt I will stay at this location again. I have never been to any hotel or motel for that matter that had so little sound buffer. It was not a pleasant night
- Davis (10/5): Exceptional -
- Nathan (8/5): - We've stayed at this property for previous visits to Roanoke, and it's always clean and the staff is always helpful. The rooms are nice, and I've always enjoyed them, but the air conditioning in our room this trip didn't seem to cool at all, despite it being cool outside. Other than that, everything was good.
- Alyce (10/5): - Staff was all very friendly. The room was very clean
- Garrett (5/5): Passable -
- Cynthia (7/5): This was our second stay at this hotel and the staff is always amazing! - I love this “hotel on the hill”. I can’t really say anything bad about the property. After we got into our room there was a large dog alternating crying/whining and barking. Unfortunately the owners didn’t come back until later that evening AFTER a call from guest services.
- Darla (8/5): N - Location, decor and cleanliness Nothing
- Beth (10/5): Exceptional - Location
- Tj (9/5): Superb - The parking available
Photos
