Pullman Dubai Creek City Centre Residences

Name: Pullman Dubai Creek City Centre Residences
Address: Deira City Centre Baniyas Road, PO Box 61871, Dubai, Dubai, AE

Location: Deira City Centre Baniyas Road, PO Box 61871, Dubai, Dubai, AE

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Spa and Recreational facilities: Indulge in massages, body treatments, and facials at the spa. Take a dip in the outdoor pool, relax in the sauna, or work out at the 24-hour fitness center.

Dining and Entertainment: Enjoy international cuisine at Medley Restaurant with a stylish bar/lounge. Unwind with a drink at the poolside bar or opt for 24-hour room service for a cozy night in.

Convenient Amenities: Benefit from complimentary wired and wireless internet access, concierge services, and babysitting facilities. The hotel also offers a business center, event facilities, and a roundtrip airport shuttle.

Experience luxury at Pullman Dubai Creek City Centre Residences and make your booking today for a memorable stay.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Steam room
Elevator
Supervised childcare/activities
ATM/banking
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Full-service spa
Meeting rooms
Smoke-free property
Wedding services
Express check-in
Pool umbrellas
Billiards or pool table
Tours/ticket assistance
Free wired internet
Assistive listening devices available
Braille or raised signage
Conference center
Snack bar/deli
Free self parking
Free valet parking
Computer station
Airport transportation - pickup (surcharge)
Free grocery shopping service
Free pool cabanas
Pool sun loungers
24-hour fitness facilities
Water dispenser
Housekeeping on request
Shopping mall on site
Art gallery on site
Banquet hall
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Health or beauty spa nearby
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
Annual carbon offsets
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only

Rooms Available

Studio, 1 King Bed (Creek View)

1 King Bed
570-sq-foot room with city views

Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Apartment, 2 Bedrooms, City View

1 King Bed and 1 Twin Bed
1023-sq-foot room with city views

Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Apartment, 2 Bedrooms (Creek View)

1 King Bed and 1 Twin Bed
1023-sq-foot room with city views

Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Apartment, 1 Bedroom, City View

1 King Bed
635-sq-foot room with city views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Apartment, 1 Bedroom (Creek View)

1 King Bed
614-sq-foot room with city views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washing machine, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- DVD player
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches

Guest Reviews

Vinson (10/5): - Family friendly and clean rooms
Crystal (10/5): - Staff was attentive, in the middle of everything and my kids loved the pool. The food was also fantastic!
Ramadan (10/5): - The hotel offers a convenient location and exceptional customer service that truly enhances the overall experience.
Beenish (10/5): - Tidy room, friendly staff. Breakfast buffet was amazing.
Iqbal (10/5): - Nice decor close to mall Excellent service
Zoe (10/5): - Two for the price of one. Whilst the hotel is quite close to the airport the pro's outweghthe cons. The Residences are very spacious for families and having washing/drying facilities an advantage. The staff are friendly from Reception to Housekeeping to Security.. Swimming pool on top floor with lifeguards and bar. And the two for one....just across the carpark you have the facilities of the Pullman Hotel. The restaurant is good, buffet every day and a large Brunch on Saturdays which is lively. Also across yhe carpark you arw attached to City Mall. 4 storeys high and good price shops. You wouldnt walk to destinations here so no real need to stay high end on the palm if you are budget conscious. Public transport here also with rail and uber and taxis.
Ella (10/5): Great stay! - The service is amazing! Rooms are comfortable, spacious and clean! Definitely 5 stars. Only thing I suggest is to upgrade their mattresses.
Juliet (10/5): - The apartment itself was very comfortable. The convenience to the mall is great as well.
akil (10/5): - Best hotel very comfortable best staff very helpful n connected to city centre mall , carefourr supermarket in it m food court also lot of options around n in the hotel residence
RUCHI (10/5): - Great place, staff and experience.
Ferial (10/5): - Perfect
Bryan (10/5): - Awesome room, clean big and comfortable. Staff were friendly and efficient.
Genet (6/5): - Not bad not good
Aideen (10/5): Fantastic holiday - We had an amazing holiday again this year The staff went above and beyond to make our stay perfect. From our check in at reception making sure we got the studio we requested. The housekeeping on floor 11 who kept our residence spotless. The staff in Medely restaurant who always greeted us with a friendly smile and excellent service a special hi to Chezzy and all the staff. The pool area was always spotless and very comfortable. Looking forward to seeing you all again in December 😚
Abdullah (8/5): - The hotel is excellent, but breakfast is elsewhere and that was difficult, also there is no passage to the mall, overall good
Kartick (10/5): - Fantastic location. The interconnecting door needs soundproofing.
Milan (10/5): - Really nice facility and staff are very helpful
Sara (10/5): - All the staff were friendly and helpful, especially Sulochana who checked us in - she is a customer service star! 😊 We felt very welcome and nothing was a problem. We would definitely stay here again.
Verified traveler (10/5): Amazing Location - Amazing stay and staff
Ismail (8/5): - I have stay 1 room with 2 rooms it was great and clean. Beds should be more comfortable.
Payal (10/5): - Very spacious hotel apartments. Staff was very friendly. Access to the connected shopping mall was fantastic.
Sarfarazali (10/5): - the staff are warm and very responsive. Special thank you for Front Desk - Shiv & Trupti for the best service and support. Yasser, Kevin along with housekeeping team Akila and Aananda who made my stay amazing.
Verified traveler (10/5): excellent stay - excellent stay
Shafiq (10/5): Great stay - You can never go wrong with Pullmans it is convenient located with great service and staff.
Nour (8/5): - This hotel is in top of a mall. Great way to shop and return.
Jasmeet (10/5): - My stay at Pullman was beyond exceptional. The place is close to the airport, has easily accessible transportation service and is right next to the shopping complex so you don't need to go far away for any of your needs. Rooms were well maintained and regulary cleaned. The place has a good range of breakfast options. I would definitely stay here on my next trip.
Kimberley (2/5): - When I arrived at the hotel I had to wait 30 minutes before being checked in. We were told to wait on the sofas at the front door by the security guard. 30 minutes later a member of staff came to check us in. I’ve never experienced this kind of service in any other hotel. I booked 2 rooms as we were travelling in a party. We were given rooms on Floor 6 and floor 9. I do not recommend this hotel if you are travelling in a party. I asked the person checking us in if we could be on the same floor he said no not possible. Really unhelpful and couldn’t care less. Then last of all this hotel charged me 350 AED more than my booking confirmation. I asked to speak to the manager about this they didn’t care even after showing them my booking and the amount confirmed on my booking. Do not book this hotel inless you want to be charged what ever the hotel decide at the point you check in. Really unhelpful staff and the worst service I’ve experienced in Dubai from any hotel I’ve stopped at.
Justin (10/5): - Excellent
Verified traveler (10/5): - Nice persons who would like to have normal kitchen and feel like home. Definitely will come back.
Shauqat (10/5): - We checked into the Pullman Residences for 2 nights, in a 2 bedroom apartment Arriving on a morning flight we got to the residences at 8am, we were told that our room was available but would not be ready till 3pm on the same day, unless we wanted to pay extra The check in lady was kind and spoke to her manager who advised we could have the room for 10am without an additional charge, this was a welcome change of heart and something we were thankful for and appreciated The apartment was very clean and a decent a size, the master bedroom had a queen-size bed with its own ensuite bathroom The second bedroom had 2 twin beds (both beds bigger than a UK single bed) and its own ensuite bathroom as well. The dining room consisted of a fairly large sofa, a dining table and had a huge 50inch plus TV, the only downside being there were very few English channels available. The kitchen was of a decent size it had all the appliances necessary inc, microwave, oven, dishwasher, washing machine and even an espresso machine. Cutlery and utensils were also provided. Every day 4 bottles (1 litre) of mineral water were provided free of charge. Breakfast was provided in Pullman Hotel which is adjoining to the residence, and approx 10 minutes from the residence via 2 lifts and a set of stairs. Hot food for breakfast was limited but tasty and they had a live egg cooking station, plenty of pastries were provided. Overall highly recommended for families, due to mall and metro access
Gustavo (10/5): - Perfect for a stopover; connected to Deira City Center Mall and to the metro. Close to airport. Excellent apartment and great staff. Thank you. Will stay here again.
Fiona (10/5): - Lovely apartments, excellent for a transit from airport, clean with fab pool area, only issue we had was time it took for food to be delivered after order, around 1.5 hours
Ayesha (6/5): - Efficient, check in. Rooms had decent appliances and the house keeping staff were friendly and fast. Location is excellent for mall and airport. However the bedroom felt musty and dark rather than fresh and clean. Space felt cramped in the bedroom and in the living room due to bulky lamps, chairs and tables. Breakfast was fine. Waiters were helpful and cheerful. Check out was shambolic. No taxi was arranged for the airport for the requested time. The hotel had no other arrangements with any taxi company other than local taxi service via the app. Hotel’s own larger taxi was unavailable. We requested a porter to help with our luggage then gave up waiting and lugged 4 suitcases down ourselves. Lots of excuses about holidays causing delays, flooded roads and tired drivers. We hadn’t experienced any of these during our stay so were not sure what the staff were referring to. The explanations just made us feel stressed pre-flight rather than looked after as we were getting late. Travelling abroad with family is stressful enough nowadays without hotel staff providing guests with a lengthy list of reasons why they can’t do something.
Temitope M (10/5): Excellent 😍 - My stay was Amazing. The hotel is super clean. And the staff (Hamid Biclur and Yvonne) are very kind and professional.
Nitesh (10/5): Good apartment hotel - Very good hotel apartment and the staff were simply great . Always there to help .
Lina (10/5): Great Stay - We have never had any issues at Pullmans. Great Service, clean rooms and most of all they maintain a high level of health safety.
Tod (10/5): Excellent residence rental! - Very nice and comfortable place to stay. The residence that we rented had a big, comfortable bed with a very nice view of the city skyline. It was nice having a kitchen, though could have used a few extra dishes/glasses, but I believe more could be requested if needed. Nicely equipped with dishwasher, refridgerator/freezer, electric stovetop, etc. Bathroom was just right for us as a couple. Place was very clean and comfy. It was great being adjacent to a large mall. We could literally go from the residences directly into the mall without going out onto the street. We'll be back again for sure!
Abdalla (10/5): Amazing - Was amazing
Shafiq (10/5): Favourite Hotel - The Pullman Dubai Creek is a pleasant hotel with excellent service. Convenient, comfortable and safe. It is one of our favourite hotels in Dubai.
Shafiq (8/5): Favourite place of stay - It’s one our favourite places of stay in Dubai. You cannot go wrong with Pullmans.
Valerie (10/5): - Nice Hotel, I've checkin for this booking. Great Service!!!
Verified traveler (10/5): Great place to stay, wonderful staff - This one-bedroom suite was nicely arrange, clean, and very comfortable. The staff was especially friendly and helpful. Wish I'd had a reason to stay more than one night.
Verified traveler (4/5): - Bell man was rude beds where not comfortable shower wasn’t great
Verified traveler (8/5): - Friendly and helpful staff, good location and clean...
Verified traveler (6/5): - i stayed for 5 nights at Apartment 1 king room and 2 Twin roomThe reception charged us twice for the tourism fee, Dirty sofa, Pelows, bedsheets, (missing a lot of things in bathrooms for both bedrooms, not really recommended for families at all (hope you Understand if you’re Adult), i do recommend the new 4 stars hotel called “Aloft” which is best hotel to go directly to the shopping mallfrom the 2nd floor (not from car parking like this hotel), cleaning staffs are so angry just if me and my family told them to put some shampoos and other things in the bathrooms for both rooms, try just to call for house keeping you will laugh about the staffs, they will send to you more than 4 persons (to clean you room) looking for money >as what happened in 28Feb at 9 pm< when we just arrived at our Apartment at night and we contacted to the house keeping they are running to our apartment looking for some dirhams (TO GIVE THEM FOR CLEANING OUR ROOMS (i noticed that after i reached the elevator i saw alot of cleaners running to my room there), 2 cleaners at least are enough (i think) but 4 for what? for money? o_O, there’s another thing (they want me to give them money to change the sheets, my booking includes breakfast so you have to go out from car parking walking into the pullman creek (which is the other building from car parking to the hotel’s 1st floor, after i arrived at breakfast floor (ONCE ONLY) the lady wants me to sit between the crowds, but i ignored her and i took other table
Verified traveler (8/5): Comfortable Apartment, Helpful Staff - The apartment was very comfortable and surprisingly quiet for Deira. The one-bedroom is a little smaller than other hotel apartments we've seen in Dubai, but was plenty for a family of 3. The kitchen was better equipped than many others we've seen.
Lina (10/5): Great Stay - Great location with very friendly staff. I would like to point out Anoop for mention who was great in making us felt welcomed.
Razan (8/5): - The place was really spacious and clean :) also I like the location and the hotel connected to deira city center
Verified traveler (10/5): - Great service and helpful staff. Very close to the airport.
Verified traveler (10/5): - The 2 bedroom apartment was very nice and the beds were extremely comfortable. The hotel is connected to a superb mall which made life very convenient. We enjoyed room service. The swimming pool was great and on one day they turned the heating on because of overcast. Both bathrooms required a technician to fill the gaps of the shower doors. This was unprofessional and should have been quality checked. The lifeguard when cleaning the swimming pool toilets, used the mop for the floor on the sink areas too - THIS IS DISGUSTING SO BE AWARE!
Verified traveler (10/5): - Quick check in. Lovely staff. Location excellent. Right next to the deira city centre mall. So convenient with kids to be next door to mall. Breakfast was really nice and good variety.
Haruna (10/5): Good - Had a wonderful 8 days at the hotel, no complains. My wife wished the bath tub had been bigger. Overall wonderful staff, can’t remember their names but musa was excellent. Will recommend it to family and friends
Mohamed (10/5): - Perfect stay. Family oriented. Very caring staff. Special attribute to Hamid.
Jerry (10/5): Nice hotel - Very relaxing enjoyable
Abdolzahra (10/5): All the serves and location was very good - Every things was good in the hotel and I was very happy thank you for the management 🌹🌹🌹👏👏👏
WORLDWIDE DESTINATIONS (10/5): Excellent Service - Service was first class. I will definitely stay here again
James (10/5): - Can’t beat the fact that it’s connected to the City Centre! Also a plus that it has a full fridge, microwave, sink and washing machine/dryer. A lot of hotels I’ve stayed at in Dubai do not have adequate space for leftovers or to go plates, this place does!
Verified traveler (8/5): - The hotel has a good location and provides easy access to get around Dubai.
Verified traveler (10/5): GOOD LOCATION DECENT HOTEL - GOOD HOTEL
andrea (10/5): Best location in Dubai - The hotel Apartment is beautiful, great location and connected to Deira City Centre. Also metro station is at your doorstep.. All staff are extremely professional and friendly and willing to go out of their way to make your stay great.
Vprajna (10/5): A wonderful 8 night stay. - We stayed at the Pullman Residence as we wanted the comforts of home for our 8 night stay ie kitchenette and space for our 4 year old daughter to move around. The hotel exceeded our expectations. From the moment we arrived, we were treated with utmost courtesy. The creekside view from our 1 bedroom apartment with balcony offered a superb view of the Dubai skyline. We could see the Burj Khalifa in the distance. Only downfall was seeing the roof of the mall but we got used to it. The apartment was very large, great shower and spacious bath, fully equiped kitchen with sink, ceramic stove, dishwasher, large fridge freezer and washer/dryer. Being in Deira city centre was perfect. Breakfast was served at the main hotel, only a very short walk through the carpark. The mall was connected to the main hotel or you could access it via the carpark too. Breakfast was superb, and the service second to none- Arabic, Indian, western, continental choices were available daily. 5-7 min walk away was the metro station, right outside the mall which took you to downtown dubai in half hour. The area was very safe and there were restaurants nearby. We ate at the mall a few times and our daughter enjoyed playing at Magic Planet in the mall. Carrefour is located at the mall. Staff were always friendly and helpful. We did not make it to the pool but noted that the spa offered 50% off rates between 10am and 2pm. TV choices were extensive. It was an excellent choice for our family.
Verified traveler (10/5): - Amazing customer service. Very friendly especially the manager he was very helpful.
Verified traveler (10/5): - Had a wonderful stay with great staff
A.Alrashidi (10/5): - It's our first time me and my family since we have been in deira in last 9 years ago. This hotel is the best hotel you can find in deira as a 5 stars hotel (My opinion), it's my pleasure for me to be a guest on this hotel, the staffs are so so respected thanks to the security men, because if you ordered something from Supermarkets, restaurants the security will come with the person who's delivering your order to into your room without worries, the hotel is very very clean i booked 2 rooms for 5 Adults (Apartment with 2 bedrooms) and (Studio room) but they upgraded my Studio room into the Apartment Bedroom (NO additional charges), the total for both rooms was 11,912 AED, from 13 Jan 2019 Until 20 Jan 2019 for 7 days. The hotel is so safe so clean smiley faces from all staffs. When you exit from the elevator on the left side you will find a door it leads you to Parking lot and then walk less than 100 meters you will find a Door Deira city Centre Shopping mall. Hope to stay again, thanks to Expedia and thanks to Pullman Dubai Creek City Centre Residences.
Verified traveler (8/5): - Good location.......i recomend you to stay in residence
Moses (10/5): - Hotel was peng. Staff were peng. Room was peng. Madness up in Dubai.
Shafiq (10/5): - Great time. Very good location and very convenient.
Verified traveler (8/5): Great place to stay with family - Very good
Verified traveler (10/5): - Overall good stay from the time we checked in to the time of our departure.
Brandon (10/5): - My stay was excellent staff A+, especially Anoop! Cant wait to return!
Mahwash (8/5): - The stuff we're great room was okay but the water I. Showr was cold. Overall not too bad .
Brijesh (2/5): - I was not happy with the bathroom layout, someone in the room next door was smoking and the smoke was sneaking into my room, Resturants are connected to the hotel in the other building which is far from the service apartments and the gym was very average.
Elvis (10/5): - Nice hotel appartments, at deira city centre, quiet and have all u need.
Verified traveler (10/5): Spacious apartment in great location - The apartment was clean and spacious with two bathrooms (bath/showers in both). Washing machine was handy. Location is great - connecting to the shopping mall, where there is a carrefour for supplies, food court for feeding hungry kids and a metro station. Concierge at the hotel reception was good - we got a great deal on ifly dubai (indoor skydiving). We found the location really handy. Pool was great for afternoon swims after sightseeing. Staff were super friendly.
Tracey (10/5): The Pullman excel at what they do. - Excellent facilities, services and an ideal city centre location with easy accessible public/private transport facilities.
vul (10/5): - Very convenient location and very friendly staff. Highly recommend
Toyin (8/5): - The fact that is linked to the mall and the staffs are friendly and willing to help at all time
ASE (10/5): Excellent Service - The service was excellent, the location is ideal for shopping. All the staff were warm and welcoming especially a gentleman by the name of Hamid, he was especially helpful in trying to locate a fone and a handbag which got left in a taxi. I was really impressed with the service. Have stayed there before but will definitely be back again. The apartment was very comfortable, we were lucky to get one which faced the creek. The view was breathtaking.
Verified traveler (10/5): Nice staff, vey helpfull, good location - We stayed here just for 2 nights as a stopover between flights, the staff were very helpfull and looked after us. Breakfast buffet was awesome! Good location, close to airport and city. Rooftop pool was real nice too
Verified traveler (10/5): - Fantastic experience
Peter (8/5): - The apartment I had at the Pullman City centre residences was very good. I booked with EBookers which was unfortunate as they quoted I would receive 25 per cent discount on food which I was told was not the case by the management. As the food was rather expensive this made a difference. I paid extra for a balcony but I could not understand why there wasn't a table or chair provided to sit on! The view of the creek wasn't that brilliant either. The pool area was excellent and the staff including the housekeeping lad on the 9th floor(sorry forgot his name) was most obliging, also Musa and the evening young lady on the reception. Hopefully I will try the hotel part on my next visit, the apartment was excellent but rather too big for me.
Ravi (10/5): Good hotel. Value for money - Staff were helpful. Hotel connection to mall helped.
Alice (10/5): - Hotel was conveniently located near a mall and also close to businesses. Staff was friendly and welcoming. The room was clean, comfortable and beautiful.
DY (10/5): Nice apartment with huge shopping mall attached - We spent 4 nights with a 10month baby in one bedroom apartment. Room has a lovely living room. We can lying on the couch watching tv after putting baby to sleep. Another thing we like about this hotel is that it attaches to a huge shopping mall. And the shopping mall is connected with a car park which is less than 50m walk. Very convenient to grab some grocery from Carrefour. There is also a food court upstairs provides lots choices.
alice (10/5): Nice hotel nice location wry clean - It was lovely!! I enjoyed every moment ! I will recommend this hotel to all my friends and family !!
Verified traveler (10/5): - The staff and the location fantastic it is great place for families And the duty manager Mr. Murqus he is the best , he solve the problem easily and he is a professional manager
Narinder (8/5): Nice Hotel. Nice location. - Good
Verified traveler (10/5): Luxury ay reasonable price - It was a very nice place to stay with family. Very luxurious at reasonable price.
Martyn (10/5): Clean, well managed and located - Beautify unit. Immaculately serviced daily and very accommodating staff. Perfect for a family and attached to a great mall.
Monther (8/5): Short trip - All were good except the furnitures were a little dirty.
Willie (10/5): Great location & Great Customer Service - Since hotel is connected to mall, it was easy to shop without having to worry about needing transportation. Staff took care of me from the first moment I arrived all the way until I checked out of the hotel. Assisting with taking luggage to the room and providing excellent housekeeping. After getting a 1hr massage in the spa, my muscles no longer feel tense. Definitely would recommend this hotel to others.
Verified traveler (10/5): Pullman Dubai Creek City Centre Residences - I love this hotel!! The Spa was awesome special thanks to Elsie and Angevi!! The pool staff another special thanks to Neeraj an Mustafa! Great service and kindness. Neeraj the best long island to date!!!!
Jason (10/5): Pullman Power - Very comfortable stay and the HD Channels had great reception which is lacking in most hotels here in Dubai.
Vaibhav (10/5): Asome hotel - Very good hospitality. Staff is polite and welcoming. Hotel has all the comforts one needs on a vacation with family. Child friendly. Indeed a memorable stay.
Hamida (8/5): - Hotel is very close to he airport and is attached to Deira City Center Mall. Only disadvantage is you have to walk through the parking garage to get to the mall.
Haroon Abdool Khaleck (10/5): Very good - Great stay staff very helpfull location good
Ashraf (10/5): - Amazing hotel, the apartments are modern with nice furniture.Everything was just perfect
Eric (10/5): - Stayed 1 night to run a Spartan race in the desert and they were so accommodating with my situation.
Steve M (10/5): A great place to stay to experience ALL of Dubai - The Pullman Residences are just 3 metro stops (10 mins) from the airport... which meant we arrived at reception the horribly early time of 7.30am (rooms available from 2.00pm). But reception staff were great. Immediately checked us in and upgraded us from the booked studio to a 1 bedroom apartment. The residences are quiet and calm, with direct access to the roof top pool area etc from the adjoining Pullman Hotel. Clean and comfortable and well connected via the metro (accessible by the Bluewater size mall next door). You have easy access to the Creek areas as well as the more touristy parts of the Marina and super malls. We have previously stayed in the Marina area and much preferred being nearer the old town -but with access to the newer areas when we wanted. We could not fault the residences and if you are staying more than a few days or are coming with a family/group then I cant imagine a better place to stay. - oh and its pretty cheap compared to the big tourist hotels....
Verified traveler (10/5): Really good hotel with excellent service. - I really don't have anything bad to say about this hotel. The room was always clean and spotless, staff are always helpful and the hotel is 5 minutes from the mall. I would definitely recommend it to anyone.