DoubleTree by Hilton Veracruz
Location: Boulevard Avila Camacho 707, Col. Ricardo Flores Magon, Veracruz, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
The DoubleTree by Hilton Veracruz, located just minutes away from the vibrant Zócalo and Malecón area, offers elegantly designed rooms with modern amenities. Enjoy stunning sea views from select rooms, each equipped with cable TV and a spacious desk for your convenience.
Delicious Dining Options
Indulge in a culinary journey at the hotel's Enxebre Restaurant, serving a delightful mix of Mexican and international cuisine. Treat yourself to a variety of dishes and delectable coffee and cake offerings in the cozy ambiance of the restaurant.
Convenient Location
With the World Trade Center and the city's popular aquarium a short drive away, the hotel's strategic location on Boulevard Manuel Avila Camacho provides easy access to Veracruz's key attractions. Book your stay now for a memorable experience at DoubleTree by Hilton Veracruz.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:30 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Beach club nearby (surcharge)
- Electric bicycle charging station
- Beach toys
- Rooftop garden
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Room, 1 Double Bed, Accessible, Non Smoking (Beach View)
1 Double Bed
388-sq-foot room with beach views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and local meal delivery service
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower, tile flooring in room, wheelchair-accessible doorway width (inches): 50, low-height bed, low bed height (inches): 23, lowered counter and sink height (inches): 38, wheelchair-width doorways, low-height desk, low desk height (inches): 24, lever door handles, low-height view port in door, closed-captioned TV, shower grab bar height (inches): 22, low-height counter and sink, low-height door lock, wheelchair accessible, and accessible bathtub
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Meal delivery service available
-
Room, 1 King Bed, Non Smoking, Beach View
1 King Bed
308-sq-foot room with beach views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and local meal delivery service
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Meal delivery service available
-
Double Room with Two Double Beds
This room has an internal view.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room with Two Double Beds and Beach View
This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV and sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
King Studio Suite
This studio features air conditioning, a tea and coffee maker, a flat-screen TV and sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
King Room
This room has an internal view.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
Premium King Room
The spacious double room features air conditioning, a tea and coffee maker and sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
Junior King Suite
This suite features air conditioning, a tea and coffee maker, a flat-screen TV and sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
Studio Suite with two Queen Size Bed
The spacious studio offers air conditioning, a tea and coffee maker and sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
Queen Room with Two Queen Beds and Beach View
This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV and sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
One-Bedroom Queen Suite with Two Queen Beds and Beach View
The spacious suite provides air conditioning, a tea and coffee maker and sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
-
Queen Room with Beach View
The spacious double room offers air conditioning, a tea and coffee maker and sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Queen Room with Mobility Access
The spacious double room provides air conditioning, a tea and coffee maker and sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- antonio (9/5): - Habitación Actitud del personal de recepción
- Armando (7/5): -
- Jose Antonio (6/5): - Solo su ubicación El tamaño de la habitación La cortesía de café en la mañana solo una cafetera
- Amalia (9/5): - La ubicación, me gusta mucho. Por ello me he hospedado en varias ocasiones. La mayoría del personal, son muy atentos. Considero que la limpieza en las habitaciones, es un área en la cual deben ser más cuidadosos. Y surtir el agua para tomar a diario, aunque genere un costo.
- Jonathan (4/5): - Room was dirty and power outage that we weren’t told about
- Angel Javier (10/5): -
- Helene (6/5): Gut - Das zubereitete Frühstück von der sehr netten Köchin Zu viel Lärm im Frühstücks-Raum wegen der Räumungsarbeit des Servicepersonals. Keine Professionalität des Personals.
- Ariam itzel (7/5): Great location, great facilities. Chefs at the restaurant can be more polite. - Great location. The rooms are so spacious and confortable. The staff at the reception was great, polite and kind. I Loved the cookies 🍪 at the check in and the coffee and water stations. The restaurant staff specifically the chefs and cooks refilling the line, they seemed pretty annoyed with the people dishing their plates, there was a large group of teenagers too eating so they were running back and forth refilling the line but even the ladies preparing the eggs looked pretty upset when I asked for a quesadilla instead of the empanadas that they had ready, the people refilling the line was educating the guest on what tongs to use to dish out the food and how to hold the warmers not a nice experience when looking forward for breakfast and you encounter annoyed chefs. The waiters were great 👍 helpful and polite they treated us very well. The room service prices are not up to date so when checking the menu we order a burger, pizza and a torta. We did not receive the torta. However, the pizza was big enough and quickly.
- Julia Elsa (7/5): Buena - la piscina toallas insuficientes, dotación escasa de tes, café, agua, jabón.
- Carlos Gustavo (4/5): - Instalciones muy viejas, remodelación defiente, alberca y sus instalaciones viejas, y feas, camastros rotos, servicio en alberca muy defiente Calidad muy muy por debajo de los estándares de Hilton, yo del adaría 2 estrellas
- Franco (4/5): Personal nefasto - La ubicación El personal es mega grosero! Un mesero hasta los platos nos aventó!
- Lusanda (10/5): Great - Everything… clean and cool hotel friendly and courteous staff Finding their parking was not easy, but their friendly staff assisted and arranged for valet parking
- Alejandra Fernández (9/5): - Ubicación NA
- Susanne (7/5): - Service war super Kein Tresor und kein Mühlschrank im Zimmer. Sehr schlecht fast kein Schattenplatz am Pool und überall Tauben beim Pool
- Flores (10/5): - La atención del personal espectacular
- PAULINA (8/5): - Ubicación
- carlos (10/5): descanso placentero - la ubicacion excelente la habitacion en conjunto muy buena!! muy buen servicio de valet parking y personal del hotel.
- Diana (7/5): - Buena ubicación No hay buena ventilación por lo que la habitación puede oler a humedad
- María Guadalupe (9/5): Climatizar alberca - Todo el personal muy amable y la comodidad de las instalaciones super Deberían climatizar la alberca. Es un hotel de la familia Hilton.
- Manuela (10/5): - Excelente Excelente
- DAIRY (10/5): - Las habitaciones son muuuy cómodas la atención de todo el personal y la comida del restaurante todo increíble
- Faniia (9/5): -
- Donna (10/5): -
- Sotuyo (10/5): -
- Martinez (3/5): Probably won’t stay there again! - I liked the location. The Staff was nice. There was a particular cleaning lady that works so hard (short, short hair) She was nice and a very hard worker.. unfortunately the building is too big for one person to maintain it. The room was hot. The room smelled awful like mold. The bathroom lights were very poor we could hardly see!
- Juritmy Romero (8/5): - Lugar Cambio habitación cambia mucho cálidad
- Juan Camilo (8/5): -
- Romo (9/5): buena - la cama
- Armando (8/5): - Está teanquilo En las promociones no dice que incluye, nos perdimos un show, no dejan agua cuándo hacen la limpieza, hielos hay que bajar al bar
- Martín (10/5): VOLVERÍA DE NUEVO AL PUERTO DE VERACRUZ. - El hotel es bueno, tiene una excelente ubicación en el boulevard del maravilloso puerto de Veracruz. El trato y las instalaciones buenas. Que no pude quedarme una noche más.
- Romina (5/5): Decepcionante. - La atención del personal, que son muy amables. Básicamente todo lo demás. Está muy caro para lo que es, las habitaciones no tienen ventilación ni extractor, el aire acondicionado huele demasiado a humedad, es carísimo para lo viejo que está.
- Quintero (10/5): -
- Oscar (10/5): Excelente estadía - Todo muy limpio, la gente muy amable! Todo estuvo perfecto
- CARLOS ALBERTO (10/5): Confortable estancia - En general todo bien, limpio, amplio, excelente ubicación frente al mar y la bahía, los alrededores solo son citadinos no es zona de comercios, restaurantes, bares o antros por lo tanto es tranquilo
- Ekaterine (10/5): - Best location
- Ekaterine (10/5): - Best location
- Ekaterine (10/5): - Good breakfast and rooms, best location Nothing
- Lida (10/5): Great place - Very well located Air conditioning not that strong
- Enrique (8/5): Bien - Desayuno Aseo
- Slegowski (7/5): Adequate accommodations but not at the top of my list to stay again. - Bathroom and shower was nice. Gym was disappointing in terms of quality and amount of equipment. Lobby bar ran out of red wine on New Year's Eve! Lighting in the room and bathroom as poor.
- Francisco (1/5): NO recomendable EVÍTELO - Nada Pésima atención, por la noche unas motos estuvieron haciendo carreras frente el hotel durante casi toda la noche y fue imposible dormir
- Antonio (7/5): - cuarto comida
- Alvarez (10/5): - La accesibilidad del resguardo el antes y después de sheck-in y sheck-out así como el acceso antes del sheck-in Que me contaban los cafés al pedir más. Pero lo entiendo por la gente encajosa
- Diana (10/5): - Todo...muy hermoso el hotel...la vista....amo esta parte de la ciudad!!
- Johannes (6/5): Standard big hotel, nothing special. - Sea view and a regular room, rather in the lower range of what to expect in a 4-star-hotel. The pool is nice. Veracruz itself is not really a place we would need to return to. The hotel is okay but from a 4-star-hotel, we are used this standard or better. No fridge in the room :-(. Breakfast was extremely overpaid so we had breakfast for 25% of the price outside.
- Romina (4/5): Decepcionante - El personal es muy amable. El estacionamiento huele horrible, las habitaciones (el ducto de aire acondicionado) huelen espantoso a humedad, como olor a moho viejo. Las toallas están viejas, la habitación tiene CERO ventilación, ni extractor dell baño ni una ventana se puede abrir. Para ser "vista al mar" está pequeñísimo y caro. Las fotoos son muchísimo mejores de lo que es en realidad.
- Sebastian (2/5): No lo volvería a repetir - No cambian los tendidos, no renovaron el servicio de café dejaron el anterior, no limpiaron bien mal servicio no volvería y menos por el precio no va de a la atención Todo el servicio fue malo el personal de atención al cliente malo
- Carlos Alberto (8/5): - La comodidad fue muy buena, en general el hotel esta muy bien ubicado y el personal es muy amable. El estacionamiento muy accesible y seguro. El hotel es algo viejo, instalaciones en buen estado pero necesita mejoras. El sonido del segundo piso se transmina hacia el 3er piso cuando tienen eventos. Las ventanas no son a prueba de ruido y el ruido de la calle se transmina al cuarto.
- Armando (8/5): -
- Claudia (8/5): Excelente ubicación - Muy buena ubicación para ir a correr el Maratón de veracruz y para salir a pasear. Me tocaron posadas y eventos en el hotel y por la noche había mucho ruido.
- jose miguel (10/5): -
- JORGE ARTURO SOLIS (9/5): -
- Justo (10/5): -
- Evlice (8/5): -
- Moreno Resendiz (5/5): - Ei hotel es bueno. No se si el hotel o Booking no cumplieron con lo que contrate, hotel dice que Booking y Booking nunca me pude comunicar con ellos ( me tuve que tragar mi coraje y frustración)
- Anuar Acosta (10/5): -
- Joe (8/5): - Parking is an issue. You need somebody from staff with a special key to operates the elevators from parking lot to front desk. If nobody is available you need to get your lugagge all the way thru the stairs. Looks like that the same person is the valet parking and bell boy
- Aime (10/5): - The people that work there really served
- omar (8/5): - La ubicación El shampoo, el gel de baño y el acondicionador para el cabello olían pésimo, como a huevo podrido, no es posible que digan que es un hotel de 4 o 5 estrellas si pasa eso en su hotel.
- Luis (10/5): - El hotel es bueno con buenas instalaciones y buena ubicación, es personal súper amable, gran lugar para una buena estancia.
- Rubens (9/5): - La playa frente al mar y esta muy céntrico
- flores matias (8/5): - el valet parking puede mejorar !!
- Joshua (10/5): - Room had a beautiful view and staff were extremely helpful. Nice clean room
- Valente Ivan (7/5): No es una buena opcion. - Las habitaciones cumplen perfecto para el descanso. El personal no es lo mas amable, solo la recepcion cumple con la atencion y servicio, por lo demás el personal poco atento, podria decir que hasta groseros, los meseros de restaurant y bar, sin cuidado en los alimentos, reclame una bebida que tenía una mosca, y mi vehiculo fue entregado con un rayon en la facia delantera sin ni siquiera dar una disculpa por ambos incidentes, no pienso regresar no me sentí cómodo con esos dos incidentes.
- Paulo Freitas (8/5): -
- JASP2000 (7/5): -
- Yun (7/5): -
- Eleodoro Leoner (8/5): - Excellent breakfast buffet! I enjoyed delicious Veracruz-style picadas with black beans, pork rinds, and red sauce, prepared by the cook; very artisanal, despite being in a hotel. I'd love to know her name to write it down, but I made sure to tip her well for her service. The entire restaurant staff also provided excellent service despite the crowded restaurant. Also my wife loved the front beach locations near the Historic down town.
- EDUARDO (10/5): -
- Diana (10/5): - Veey friendly staff
- Dominique (10/5): - Good food, great views and comfortable room
- Espinoza (10/5): Exceptional - Everything Nothing
- Carlos (10/5): - Good service
- Melissa (10/5): - The room was very good, quiet and good to rest
- Verified traveler (6/5): - Muy ruidosa mi habitación!!!!
- Saul (8/5): Very good -
- Nelly (10/5): Exceptional -
- Guillermo (10/5): - Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
- Claudia (10/5): - wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
- Rosa (8/5): Very good - Location is great but is not at the beach and has not a beach for the guest... beach is right across the street and is fun and super busy because is a public beach
- Fernando (8/5): Very good -
- Julie (10/5): - Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
- Santa (10/5): Exceptional -
- Santa (10/5): Exceptional -
- Anthony (7/5): Good -
- Guillermo (10/5): Exceptional - The staff facilities At check out they had a mixed up about getting me a cab to the airport I almost missed my flight
- Dulce (6/5): - Todos hacen muchísimo ruido, desde los huéspedes que no les dicen nada, hasta las personas que hacen mantenimiento en las habitaciones no dejan de hablar desde muy temprano
- Elias (10/5): Exceptional -
- Nick (7/5): Great staff and location, replace AC filters - The staff was very friendly, helpful and spoke English. They are real stars. Also, love the cookies;) The gym and pool are simple but clean and comfortable. The room and bathroom are very good. During the night both me and my partner woke up with a very sore throat from the AC. We both got sick the next day. I strongly advise to check and replace the filters. We had a room with ocean view, but the glass windows are so dirty that there isn't much to see.
- Daniel (6/5): Pleasant -
- Gloria (10/5): Exceptional -
- Carlos (2/5): - On December they host parties and you can’t sleep.
- Leticia (2/5): - The Rion Wash very dirty. Dirty Sheets and Yoeles. Towels had holes and they were very dirty.
- Irma (10/5): - Excellent staff.
- Arturo (9/5): Superb -
- Christopher (7/5): Pretty good Lovely staff - Large comfortable room and bathroom I paid extra to face the ocean but honestly that was not worth it as you had to stand up to look out there were no glass doors do you could sit and enjoy the view Great breakfast Fab staff Swam at the beach in front of hotel Would have been great to have had a small fridge in the room
- Jocelyn (9/5): Reception staff and luggage staff very good - Good location. , right on the beach The breakfast buffet was very un inspired. The same melon each day for breakfast, no oranges or pineapple or other varieties. The breakfast system is overcomplicated as you have to sign for the meal and the waiters ask for a tip. Coffee and milk is served to you but I had to ask every day . Music too loud at breakfast.
- zulema (10/5): - The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
- Elizabeth (2/5): - Cleaning and linens needs to be updated.
- Arturo (8/5): Well located - Well located, close to downtown and close to the Good restaurants and attractions The building it’s getting old, the pool was very cold and the price is a little bit expensive for the type of hotel. Some personnel not very polite.
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