New Dawn Pensionne House
Location: Don Apolinar Velez-Macahambus Streets, Cagayan de Oro, ph
Star Rating: 2 Stars
Property Type: Inns
About this Property
Modern Property with Air-Conditioned Rooms: New Dawn Pensionne House offers modern and stylish air-conditioned rooms with free WiFi, perfect for a comfortable stay.
Convenient Amenities: Enjoy the convenience of a fitness centre, 24-hour front desk, and free private parking during your stay at the property.
Local Attractions and Assistance: Located near popular sites like Don Gregorio Plaez Sports Complex, Our Lady of Fatima Chapel, and Vicente de Lara Park, the hotel also provides assistance in booking exciting activities like whitewater rafting tours and Dahilayan Zipline tickets.
Book your stay at New Dawn Pensionne House for a delightful and hassle-free experience.
Important Information
Please note that guests are required to pay the full first night amount within 24 hours of check-in date. The payment will be collected by the hotel.
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 02:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Massage services
- Currency exchange
- Non-smoking throughout
- Wheelchair accessible
- Evening entertainment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Room
1 Twin Bed and 1 Double Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Laptop workspace, window screens, and restaurant dining guide
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Restaurant dining guide
-
Standard Room
1 Double Bed OR 1 Twin Bed
215-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Laptop workspace, window screens, and restaurant dining guide; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Restaurant dining guide
-
Superior Room
1 Double Bed OR 1 Twin Bed
237-sq-foot room with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Laptop workspace, window screens, and restaurant dining guide; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Restaurant dining guide
- Wheelchair-width doorways
-
Standard Triple Room
This triple room has air conditioning, private entrance and tile/marble floor.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Superior Triple Room
This triple room features a private entrance, tile/marble floor and air conditioning.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Family Room with Bathroom
Featuring a dining area, this air-conditioned family room offers city views, a flat-screen cable TV, desk and refrigerator. A seating area and private bathroom with bath and shower is included.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Economy Double Room
This twin/double room has a private entrance, seating area and tile/marble floor.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Xclusive (8/5): - Location Cleanliness
- Marmi Anne Grace (7/5): - The staff are very helpful especially when there are requests The toilet bowl isn't working well. I needed to request for a manual flush.
- Jimmy (10/5): -
- Arthur Peter (8/5): -
- Joey (8/5): -
- Ana Katrina (10/5): -
- Karina Angelica (10/5): -
- Mildred (3/5): Nah - The staffs are the only good thing about the property. You can smell molds as you enter the room. Bathroom and shower’s really bad. Towels are old and nasty.
- Momma of 4 and Wife (7/5): - Good but I wouldn't stay longer. It needs renovation, especially the bathroom.
- Desiree Joy (7/5): - None None
- Guzmana (7/5): -
- Arnel (8/5): Enjoyed our stay - Clean Breakfast not included
- Desiree Joy (10/5): - Good None
- Peter (7/5): Feel at home - Location is strategic Parking Area
- Luchie (6/5): - Clean&spacious Heard noises outside
- Irene (7/5): Our stay was good as we were there during night time only. The location was good. But the pensionne house' staff has - The property was okay, good location for travellers. Poor service
- Sam (8/5): -
- Sam (8/5): -
- Julio Marteli (7/5): -
- Catalino (6/5): Fair. - Good location. Rooms are dated. Room paint chipping off, door handles need changing, towels old and needs changing, not the cleanest floors. The property is fair but needs upgrading. It is showing its age.
- Tracy (6/5): - We stayed here for a couple of nights. Good location as it is close to the centre and near to the malls. They have good parking area in the building that you can pay. The rooms are a bit run-down. Sheets and towels are stained and have holes on them despite asking for better ones. No hot shower either. They do not provide toiletries (toothbrush/toothpaste, etc) but this is not a major issue for me as I usually bring my own toiletries anyway.
- arroyo (10/5): -
- sakkam abdua (5/5): - The place is nearby the food establishment. The room is clean. The desk staff at evening shift. Twice I call through telephone and it rang for about 3 minutes, and just simply answer of 'Okay'. The flush is not working and there is no alternative way to use. The remote is not working.
- Agana (6/5): -
- Mario (10/5): -
- Shiela (8/5): - Affordable and conformable .
- Desiree Joy (8/5): -
- Martie (8/5): -
- SANTIAGO (7/5): - The Facilities The Aircondition is positioned directly to the Bed.
- Jenifer (6/5): -
- dahlia (10/5): -
- ANDREW (5/5): - Please see my previous review Previous review
- Daniel A. (10/5): Excellent Hotel and Staff , Great service - Stayed on 7th floor but very good elevator , didn't eat breakfast but did eat dinner from their restaurant , very good food and service Excellent customer service , friendly staff , very accommodating , will absolutely stay again
- Robelyn (7/5): -
- Alfred (4/5): Misleading Description – Parking is Paid - I was disappointed with this accommodation. The description is inaccurate, and one major issue is that parking is not included—it’s paid, which wasn’t stated clearly. This caused unnecessary inconvenience during my stay. I expected more transparency about the amenities and costs.
- ANDREW (5/5): - The rooftop restaurant and bar at the New Dawn Hotel next door was excellent. One of our receptionists was very nice, polite and always greeted us with a smile. The other was surly and needs a talking to. The housekeeper was very polite and helpful. The surly receptionist!! Room was not well decorated. The bedsheets weren't big enough to fit the bed.
- Luke (10/5): - Overall, Good. We stay here from time to time. Trusted hotel
- Mary Aphrodite (8/5): - Friendly and accommodating staff There were no complimentary water, shampoo, soap, coffee etc. unlike before. It's hard for us to know if it's already daytime since our room has been covered by another building. Maybe, it would had been better if I didn't accept the free upgrade of the room.
- Karen Rose (6/5): - Die Lage ist okay. Leider waren die Zimmer nicht sauber mit Schimmel und Bett/Bettlaken hat gestunken. Und wahrscheinlich mit Bettwanzen weil wir dort leider Hautausschläge bekommen haben. Bitte richtig die Zimmer desinfizieren und säubern!
- Ann Mariel (8/5): -
- Jonas (7/5): -
- Inday C (9/5): -
- Manuel (5/5): Looks can be deceiving, no wifi - The location was close to restaurants. The picture on the ads was nice, but the actual unit is not appealing at all. The wifi signal is bad.
- Althea (4/5): Disappointing - Location There was an ongoing construction. Poor wifi. Had to go to the lobby to get a good connection
- Araneta (9/5): Superb -
- Virginia (8/5): Very good - Accomodating and friendly
- Jenny (10/5): Exceptional - Staff Room
- Sam (8/5): Very good -
- Verified traveler (6/5): - Too noisy construction going on until night
- Gay (6/5): Pleasant -
- Jade (8/5): Very good -
- Gregery (8/5): Very good - The place is being renovated so there was some noise issue during day but not night. The staff made sure we were comfortable and had what we needed ir should be better in future, staff The biggest positive....
- Verified traveler (6/5): ガードマンが親切 - とりたててなにもない、地方のホテル。地図を見て立地がよさそうなので決めただけのことで、たいした期待もないままにチェックインしたが、実際、その通りだった。ただし、ガードマンのお兄さんが気持ちよく、親切にしてくれたことがありがたかった。たとえば、遠出するためのタクシーも親身に探してくれたことは、大いに助かった。ありがとう。
- Rebecca (10/5): Luxury hotel affordable five star - It was very luxury my niece said she was very happy the staff are very accommodating and friendly. And all you need are walking distance. My niece and cousin that stays here feeling safe and it was great evrything is excellent… Nothing I know off…
- Robert (7/5): Very economical. - Close to area malls They had construction and the gym was closed.
- Jocelyn (9/5): Superb -
- Rodrigo (5/5): Passable -
- Pack'n'go (6/5): Pleasant -
- Sarah (8/5): Comfortable in any way... - Very good services of staff... nice and clean place. Thank you. The down button of the elevator in the 4th floor is malfunctioning at that time. Sometimes, we have to go down to the 3rd floor by stairs before we can use the elevator going to the ground floor. Anyway, that can easily be addressed.
- Sam (8/5): Very good -
- Ralph (6/5): Bang for the buck - Friendly and accomodaring staff. Good location. You get what you pay for.
- Noemi (6/5): Overall good but improvements will make for a more comfortable stay. - Aircon was cool, CR was clean. No hangers for clothes; bidet was hard to press; no shower cap and bath mat; front desk won't pick up calls; restos were closed in the afternoon;
- Christian (4/5): Disappointing -
- Heidirose (10/5): Exceptional -
- Jade (8/5): Very good -
- Andy (8/5): Very good -
- Ben (9/5): Average, you get what you paid for - Room relatively clean not excellent. floor was not cleaned
- Argelyn (8/5): Very good -
- Ann (10/5): Exceptional -
- Ismael (10/5): Exceptional -
- Marjorie (8/5): Very good -
- Marjorie (8/5): Very good -
- Jade (8/5): Very good -
- Jade (9/5): Superb -
- Jade (8/5): Very good -
- Christopher (10/5): Exceptional -
- Beulah (7/5): Ok lang. Change your towels please. You need super white towels. - Wifi and location Comfort room
- Obatay (9/5): none - place is near to all establishment and place is nice,clean and comfortable wide room and clean
- Ismael (10/5): Exceptional -
- Luke (10/5): - Very Good
- Diana (10/5): Exceptional -
- Gianmarco (1/5): Bad - They are building parking multi level,and they don't advise booking that there is noise due the works. Also the works are from 7 am until 9 pm. On few words you cannot sleep or rest until 9 pm. The rumors and noise due the working of bulding
- Fredbert (8/5): Very good - Location is great
- Eric (10/5): Exceptional -
- Sun (10/5): Exceptional -
- Ruel (8/5): Very good -
- Zandro (9/5): Superb -
- Michael (10/5): GREAT HOTEL AND LOCATION - nice rooms good security and excellent location and for less than £20 GBP per night one cannot complain
- Michael (10/5): Exceptional -
- Michael (10/5): Exceptional -
- Hashrien (9/5): Superb -
- Sheri (8/5): Very good -
- Sheri (8/5): Very good -
- Loro (6/5): Pleasant -
- Gudilla (8/5): Very good - The parking space...but under construction already....maybe next time we can park properly...🤩
- Loro (6/5): Pleasant -
- Labis (3/5): Poor - I thought I booked for the Hotel Dawn. I didn't know there's two different pension house😞🤔
- Bryan.bb (8/5): Very good -
- Yehleen (7/5): Good -
- Cristina (8/5): I will definitely stay in this place because it's accessible to malls and city center and good foods - The staffs are so accommodating and friendly. I hope they also improve this place like in New Dawn Hotel Plus.
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