Best Plaza West Bay
Location: District Zone No 61, West Bay, Doha, 21336, Doha, QA
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, relax by the outdoor pool, and stay active at the health club.
Dining and Refreshment Options
Savor delicious meals at the restaurant, enjoy drinks at the bar/lounge or poolside bar, and make use of 24-hour room service.
Convenient Location and Business Facilities
Centrally located near major attractions, this Art Deco hotel offers a 24-hour business center, limo service, and event space for meetings.
To experience ultimate relaxation and luxury in Doha, book your stay at Crowne Plaza Doha West Bay now!
Important Information
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Pool access available from 7:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Health club
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Free airport transportation
- ATM/banking
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Express check-out
- Limo or town car service available
- Full-service spa
- Wedding services
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Conference center
- Snack bar/deli
- Self parking (surcharge)
- Free valet parking
- Computer station
- Free long-term parking
- Ballroom
- Reception hall
- Wheelchair-accessible van parking
Rooms Available
-
Junior Suite
1 King Bed
915-sq-foot individually decorated room with city and partial sea views
Club/Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 2 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
-
Deluxe Room
1 King Bed
484-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
Guest Reviews
- annesN622JE (10/5): Start your 2026 @ Best Plaza West Bay! - It is a whole new experience for a night in Best Plaza West Bay hotel. First off, we were greeted by our very accommodating and helpful front desk, Ms. MJ. And there we were offered a very spacious, well-maintained room with a sophisticated view of the city. Highly recommended indeed.
- L399VQahmeda (10/5): Good stayed - It was amazing with very good service actually from saad he was helpful and the food was very tasty and I recommend to another person to visit your hotel
- pearlm2026 (10/5): Housekeeping service excellent. The room are clean and tidy. - The service and the cleaning was good. I will recommend it. Hridoy and Emon are friendly guys. They do work nicely and professional.
- 231infoa (10/5): Excellent stay, outstanding service and great location in West Bay - We had an excellent stay at Best Plaza (Bestway Plaza) West Bay Hotel.
Everything was perfect from check-in to check-out.
Special thanks to MJ at the reception — she is absolutely amazing: friendly, professional, and always ready to help. She answered all our questions and made our stay very comfortable.
Breakfast was excellent, the staff was excellent, and the location is excellent.
Highly recommended, and we would definitely return.
- rodneyt376 (10/5): Great Housekeepers - There were two housekeepers that were extremely helpful. Mr. Hridoy and Mr. Emon. These two gentlemen provided assistance with my laundry they clean my room with no issues, and they provided me with small details about the hotel to my stay comfortable and grateful. This one of reasons why I will book my stay to this hotel again.
- tarikb934 (10/5): Excellent experience and good value at reasonable price - Central location within the diplomatic district at 15 walking distance from the Mall and Metro station DCC.
Special warm Thanks to M.J. at the reception lobby
- 974kashanh (10/5): Impressed from Check-In to Check-Out - I have never written a review for anyone before, but after meeting this room attendant Salman , I genuinely felt he deserved it. His service was outstanding—always respectful, attentive, Respectful throughout my stay.
What impressed me the most was his incredible knowledge about countries all over the world. He knew my home country, the UK, and even my city, Bradford, in great detail. He spoke about places like Salts Mill, Peel Park, and Little Germany, which was truly surprising and impressive. Wherever I mentioned traveling or places I had been, he seemed to know each country and its famous landmarks and culture.
His friendly personality, global knowledge, and dedication to excellent service made my experience unforgettable. He is truly a great asset to the hotel, and I highly recommend him.
- 769karamz (10/5): Excellent hospitality, High standards - It was such a good experience with a very great organizing.
Had the best hospitality, it's highly recommended to stay here whenever you come to al doha
- Oxty (10/5): Amazing Experience - Visited the shisha cafe, and found it a hidden gem in fact, very attentive staff, great taste shisha and really good coffee options. the service make me a regular visitor here
- faizank702 (10/5): Best Plaza 👏 👏 👏 - Five 🌟 hotel with 5 🌟 services in a strategic location. Very comfortable rooms. A special mention to Mr. Barnabas at the customer service desk. Thank you.
🌟 🌟 🌟 🌟 🌟
Faizan & Family.
- baderaC6116MA (10/5): Amazing - Excellent services, nice location, good food and clean room. The staff are very helpful especially Ms. Ruby the guest service who is professional in dealing with the calls and very politely she makes sure that the request is delivered on time. I can highly recommend this hotel to my family and friends.
- osennyh (10/5): The BEST HOTEL In DOHA, BEST PLAZA WEST BAY HOTEL 🙌🏼🙌🏼🙅♂️🙅♂️ - I stayed in 2 hotels in Qatar, Doha
But, trust me
BEST PLAZA WEST BAY HOTEL is literally the BEST HOTEL I stayed in
There’s a staff of theirs called “NAOMI”
She was so helpful, so professional and pretty an amazing human being with good human decency and kindness.
- 68elisabethf (4/5): Not a bad hotel: But let down by customer service - The pros: Value for money, location at the heart of West Bay- 10 min walk to DECC metro, 5 mins to the giant mall, access to Doha Sands Beach Club, massive well sound proofed rooms with all expected amenities, fast lifts
The cons: Slightly tired decor, stains on the carpet, terrible room service, variable customer service when dealing with issues, pool in shade for most of the day so a bit chilly (but water lovely and warm) coffee at the cafe is not great if you like a morning pick me up. Bar and pub restaurant closed- not informed of that prior to booking
- 27mikees (10/5): Fun Family Seafood Night! - Our family really enjoyed Nidaaya's seafood night. The seafood was fresh and well-prepared, with plenty of options for both adults and kids. The children loved the tempura, pizza, and dessert station. Staff were friendly and attentive, making the experience easy and comfortable for families. Overall, a great place for a relaxed seafood night with kids.
- melissamL7501HN (10/5): Best Hotel Stay - I had a wonderful experience during my stay at this hotel. The staff were incredibly warm, welcoming, and always ready to help. The room was spotless, spacious, and very comfortable, with all the amenities I needed for a relaxing stay. I’ll definitely choose this hotel again on my next visit. Highly recommended for anyone looking for comfort, convenience, and outstanding service!
- 665ricl (10/5): Hotel stay - Great hotel staff, very accommodating. Large and clean room. Walking distance to Doha city center mall. I will recommend to stay in this hotel.
- claudiatA4659LK (10/5): Highly recommend Best Plaza Hotel - Excellent staying, great location and services. Kind people, good food, rooms very clean and excellent value for the money.
- 847mariabeatrizl (10/5): Saad made me have an unforgetable ecperience! - The hotel was excellent! Especially a employee made my stay very welcoming! Thankyou to Saad from reception! When I come back to Doha I will stay here again!
- mohamedsU4259PT (10/5): Amazing stay ! - Wonderful stay at the Best Plaza Hotel, beautiful room with an amazing view and truly incredible staff, the service was impeccable, from the room cleaning to the breakfast service, everything was perfect, a big thank you to the entire team working at the hotel, housekeeping staff, security guards, receptionists, chefs, and breakfast team, thank you all, and a special thanks to the receptionists Saad, MJ, and Tri, looking forward to seeing you all again very soon, you’ve made us want to live in Qatar :)
- ashwaqa2024 (10/5): Amazing stay - I had a wonderful stay at this hotel The staff were incredibly kind and helpful. A special thank you to the breakfast team and the reception for their warm hospitality and a big shout-out to Saad, Mj, and Tri for their exceptional service and kindness. You truly made my stay memorable
- osenir2024 (10/5): Amazing experience at best plaza west bay hotel - The atmosphere was relaxing and the staff were really friendly. I had an amazing time with my spouse. I recommend the hotel 100%
- elenasO6980FG (10/5): Message fo Naomi - I felt excellent, everything was absolutely outstanding. I hope to come back soon.
Nothing but words of praise for all the staff, especially Naomi.
- 284_nsale (10/5): Over Perfect - I really enjoyed my stay! The room was very nice, and the staff were very friendly. The hotel’s location is also great — it’s especially convenient for visiting Doha Sand Beach. Thank you for your excellent service, especially Paing and Tri for their outstanding hospitality!
- 445libany (10/5): Excellent Service and a Wonderful Stay ⭐⭐⭐⭐⭐ - I stayed at Best Plaza West Bay with my family and had an amazing experience. The hotel was clean, comfortable, and perfectly located in the Diplomatic Area. It also has a very lovely view of West Bay, especially in the evenings — truly beautiful!
I was especially happy with the service I received from Ruby — she was friendly, attentive, and made sure everything during my stay went smoothly. Her professionalism and warm attitude truly stood out and made me feel welcome.
Overall, the staff were excellent, the facilities were great, and the entire experience exceeded my expectations. I would definitely recommend Best Plaza West Bay to anyone visiting Doha.
- amrt627 (10/5): Experience - It was a very great experience all staff are helpful and kindness, room have a very amazing view the hotel was near to beach
- 346haseebh (10/5): Lovely place to stay - Excellent location and very helpful staff especially Kharl - he was always willing to go an extra mile- rooms were spacious and clean - excellent value for money - shopping center was walking distance and Uber was easy to book
- 523anahitae (10/5): Nice - Amazing stuff amazing location good break fast the room size and cleaning is perfect that was amazing experience next time is my choice
- 349basils (10/5): Perfect staycation - Location and perfect staycation walking distance to city center. In the heart of westbay district with spacious rooms
- 259liubas (10/5): Nice stay in Doha in Best Plaza West bay - I chose this hotel because of its location, and I am very pleased with my stay.
The hotel is easily accessible by foot from the metro station, but you can also take a special shuttle bus Metroexpress. The closest attractions are Katara Village and Pearl Island.
The staff at the hotel was very friendly and always ready to help.
You will be given vouchers to visit the beach, Doha sands, which is also within walking distance.
The breakfast was amazing with a wide variety of food to suit every taste, and always fresh fruit and pastries.
I highly recommend Best plaza for staying in Doha 👍🏻👏🏻
- demboc836 (10/5): very clean hotel - Very nice hotel. Staff are very friendly and helful. The room l was staying was very clean and comfortable. The hotel is very close to the beach the location perfect for family and solo travellers.
- B1489RIianm (10/5): Best hotel in West Bay - It's always an amazing time every time I stay at Best Plaza in West Bay, Doha.
All the staff are always helpful, polite, and friendly.
The rooms are immaculate, and it's always a pleasure to stay.
- _D6140UU (10/5): Good experience - Very calm and clean hotel, the best for business trip, good service and very kind people, especially thanks to Paing, he is really take care of the guest. I hope everyone has to be so kind and helpful in hotel industry. Because for people like him you will always be happy to back 💫
- deboaa (10/5): 4 nights Stay - Hotel located in a great location, beach access, proximity to city center mall and various fun spots. Breakfast buffet was excellent, room size and amenities were excellent, staff and teams on ground were excellent. I come from a hospitality background and I have no complaint. Jamished and Mary and the front desk team were always so helpful down to the valet. Will definitely come back here again and would recommend anytime.
- saji343 (10/5): Hotel Best Plaza West Bay, Doha, Qatar - Excellent location at the heart of Doha. Close to my work place. The area has number of shopping place and hang around locations including the fitness opportunities
- taaliahm2023 (10/5): Stay at Best plaza was Best! - I had one of the Bessssttt experiences. Staff was so kind and helpful!
Mj Naomi and April went beyond. Barnabas was soo warm and polite too.
April helped me with bookings and sharing about hidden gems.
So far in whole Qatar best Experience
- robertpaulc723 (10/5): Shortt but wonderful stay - It was a nice stay, very comfy and the receptionist and hotel personels are accommodateling. The room was perfect for staycation and short stay from the layover flight
- nvirpal (6/5): Was Ok, could do better with customer service. - The hotel itself was good. Beach is 10 minutes away from the hotel which had stunning views of Doha. Plenty of food options available on the beach itself. Water and towel was provided..
Breakfast at the hotel was good, but it could do with additional options on the menu like nuts for health conscious visitors.
The hotel Itself was good, but I had a few issues the AC was facing the bed and it felt very cold during the night even when we adjusted the temperature
Room cleaning service could’ve been improved as the hotel was very quiet yet our room seemed as if it was done IN a rush the conditioner was not topped up so it ran out and hand tissues were not topped up and the general cleaning was not up to scratch.
Generally felt reception, staff and duty managers need to step up to the Customer Service together with waiter service at breakfast we had to ask for initial tea or coffee as usually most hotels they come up to you and be cordial and ask you what you would like.
It was okay experience at the hotel really need to focus on being more customer focus because we felt uncomfortable with staff not approaching us
- N4785ZTmelissam (10/5): Reva & Sumitra – A Truly Unforgettable Experience Every Time at Best Plaza - Reva and Sumitra were absolutely wonderful! 🌟 Their warm hospitality, professionalism, and attention to detail made the experience unforgettable. Truly caring, kind, and exceptional hospitality from the team. Beautiful place
- 473astona (10/5): Very pleasant stay at The Best Plaza - I had a wonderful time at Best Plaza, Doha West Bay. The staff were incredibly welcoming, excellent services provided by Mr. Jamshed DM, and the check process was very smooth.
I enjoyed unwinding at the rooftop lounge with breathtaking views of the Corniche. Perfect balance of business and leisure. I'll definitely return on my next visit to Doha.
- tomkD1209UX (10/5): Very clean and tidy rooms, great food and extremely helpful and friendly staff. - We really had a wonderful, calm relaxing time with my wife just what we needed.
From the time we arrived to check-in the staff were quite friendly especially Mr.Kharl and Miss Ruby who made our experience more than wonderful.
Kudos to you all and we will definitely be coming back soon.
- ismailaR4460BH (10/5): Amazing - The location is fantastic there is a mosque, shopping mall and a beach.
The atmosphere of the hotel is elegant and the rooms are so clean for a good amazing value. The quality care operator Ruby is very professional and well spoken she asked all the right questions with a smile. I thank her for the call I will definitely ask my fellow friends and family to come stay at this hotel.
- KathrineP198921 (10/5): Plush Lay Over - Our driver joked with us that we had been upgraded to BEST Plaza. Approximately 25 mins from the airport and 10 min walk from the city centre mall.
As soon as we entered, the staff were exceptionally friendly and attentive, especially Kharl on reception.
The room was incredibly spacious with complimentary amenities. The breakfast was fresh and had lots of variety.
I would certainly choose this hotel again between flights.
- 811aisyahm (10/5): Best hotel - My stay at the Hotel best plaza was fantastic. The room was clean, spacious, and comfortable, and the staff were incredibly friendly and helpful. The breakfast was excellent with a great variety of choices. The location is also superb, right in the city center and close to everything. I would highly recommend this hotel to anyone visiting doha
- 325camilat (10/5): Great experience - Excellent location, super clean and neat . Quite and nice atmosphere, with all amenities needed and more . The personal very attentive and nice . delicious breakfast and restaurants , centrally located in the middle of everything. definitely 100% recommended.
Dr T
- 593barshas (10/5): A memorable stay. - It was a great experience to stay in Best plaza west bay hotel. Also a great welcoming by reception team and concierge team. staff are always smiling faces. check in was so smooth. Great city view and shopping malls are so close from the hotel location. What a delicious breakfast so many varieties. Special thanks to Indra and kharl from concierge who are helping for my luggage.
- 487syahrulr (10/5): the staff was very friendly and helpful - The room was very clean and comfortable, with a beautiful view of the city. The staff was very friendly and helpful, always ready to answer questions. The hotel's location is very strategic, close to shopping centers and restaurants. Overall, I was very satisfied and highly recommend this hotel to anyone looking for comfortable.
- 795swapnilt (8/5): Great place to stay but few upgrades will make life batter! - I have been staying at Crowne Plaza / Best Plaza Doha since February 2024 and overall, the experience has been very good. The location is excellent, close to most offices, and the breakfast is consistently great. Staff are always attentive, smiling, and cooperative, which makes a big difference.
A few areas could be improved:
TVs are outdated with limited channels — smart TVs would be much better.
Room lighting is dim and only yellow; adding bright white light options would improve ambience.
No microwave in the room — at least one per floor in the lobby would help guests warm food.
Restaurant food is good but expensive; slightly lower prices could attract more in-house orders instead of food delivery apps.
In-room liquor is overpriced; a guest discount could make it more appealing.
Gym is small with limited equipment.
Outdoor pool is unusable for most of the year due to the heat — shaded or covered areas would help.
Overall, it’s a great place to stay with excellent staff and location, but a few upgrades could make it even better.
- rikkimaetaneo21 (10/5): Weekend Getaway - I had a wonderful experience at Best Plaza West Bay Hotel. The location is perfect, right in the heart of West Bay, making it easy to access major spots around Doha. The staff were warm, attentive, and always ready to help with a smile. Breakfast had a good variety, and the quality of the food was excellent.
- johnmN3746KB (10/5): Great Stay - I had a short business trip to Doha and chose to stay at Best Plaza West Bay Hotel. From the moment I arrived, the hotel felt incredibly welcoming. The reception team was warm, professional, and made the check-in process smooth and pleasant. Even though my stay was brief, the impression left on me was lasting. I’ll definitely be booking here again the next time I’m in Doha.
- marks154 (8/5): Great experience - Great location, great staff and the room cleaning teams are amazingly friendly ( Ei) the only down side is many of the amenities restaurants and bars aren’t open. And the internet speed is slow
- abdulrhmana650 (10/5): Nice stay and cheerful and helpful staff - شكراً كاري و جميع الطاقم البشوش
Nice stay and cheerful and helpful staff
Thank you khari 🙏🏼🤍🤍🤍❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
- catherinelT1376DE (10/5): Friendly - I was welcomed by the reception and accommodate all my inquiries, I was new in Doha as I relocate from other country, staff were all nice, especially Camille who answers the queries with all smile. ❤️
- arsakhav (8/5): Highly recommend for you to stay here Best hotel west bay location, located closer to offices or market. Near by big Mosque - Good place to stay, Recommended.
Room are clean, Comfortable, Daily cleaning inside the room such as bathroom areas,.towels change daily....vacuum all areas inside the room to minimising dust
Room services are excellent job's specially madam Harness.
- phoebeh928 (10/5): Best Plaza - I had an excellent experience with the housekeeping service during my stay. Sandeep Kaur was consistently courteous, professional, and attentive to detail. The room was always spotless—neatly arranged, well-stocked with fresh towels and amenities, and cleaned to a very high standard. Thank you for your outstanding service—it truly enhanced my overall experience at the hotel.
- gerimyd (10/5): Great place to stay in Doha. - The staff named Camille in the reception was so welcoming, especially it is my first time in Doha, it helped me a lot to be more comfortable during my stay and my whole travel in Qatar. In addition, Concierge staff named Kharl was very helpful and assisting from the day I arrived and departed. Thank you for great service!
- hdjxm (10/5): Great ambiance and great service. - Great atmosphere, clean rooms and great service.
I had a great experienced with the staff especially the receptionist named Camille. She’s very accommodating and cheerful. As myself working in hospitality I admired her dedication towards her work.
- Sightseer02796645806 (8/5): Best breakfast - One of the breakfast I had multiple options. Comfortable beds. Although one issue I felt especially for AC that for my bed position no proper air flow was coming. Rest all good. Tri at the reception has been very helpful both during my checking and checkout wishing her all the very best
- melituso (8/5): Very good 👍 Susma's and her colleagues services is very good. - Generally, the staff of Best Plaza Hotel are very professional in the discharge of their duty. Starting with the security, receptionist, catering, laundry and house upkeeping that I interface with, I am pleased with how they treat and relate with the customer. Keep it up.
- V6223VJdonr (10/5): Top 10 service - They are amazing and always very courteous.
Sushma was very polite and does a fantastic job on the rooms.
The floors are always clean and the bed sheets are always clean and the pillows are fluffy.
The bathroom is very clean and the towels are replaced daily.
- Inspire56662431868 (8/5): Excellent stay at Best Plaza hotel Qatar - Very Hygiene and clean .Room neatness very well cleaned by Staff Ms.Sushma daily on time.
Breakfast menu also served nicely.
Gym kept cleaned and maintained.
Location of hotel spot on with nice view around.
Lobby space and wifi service Good.
- robsonl968 (10/5): I'm feeling at home - Hello to everyone who is reading this post!
I need to share something very important with you.
For the first time in my life, I set foot in the Middle East a place far from home and the people I love. I came to Doha to work and by divine blessing I stayed at the Best Plaza West Bay hotel where the team is very prepared and extremely professional.
During my stay, all the opportunities for improvement that I suggested for my accommodation were perfectly welcomed and immediately attended to by Mr. Jamshed.
As the days went by, I realized that this treatment and care from Mr. Jamshed was not a privilege for me, but for all the customers I saw being served by him.
Therefore, I would like to congratulate the hotel for having such a prepared and welcoming team.
I feel at home.
Thank you!
- AlfiazV (10/5): Wonderful stay - The hotel was excellent. Great rooms and location, superb staff and wonderful food.
I stayed for two nights half board and would really recommend this hotel.
A special thanks to all the team especially Kharl, Camille and the night time reception team for helping me out with my WiFi issues at various times during my stay. Brilliant service and so friendly even though I troubled them so much.
- Mitra (4/5): - Staff was very friendly. However we had a major issue with the hot water in the shower. They cane numerous times to fix it and told us we need to open and run all faucets in the bathroom and wait
- Craiguae (10/5): Nice hotel - Nice hotel in the west Bay Area. Tri at reception was very helpful and arranged a late check out
Rooms were very big with shower and bath. TV had plenty English Chanel’s.
Breakfast was a buffet with plenty choices. beds were comfy
I would stay here again
- Mariana (8/5): - The room looks very dark and old. Old fashion furniture.
- Mahroof (8/5): - The overall stay at great for all conveniences. The hotel was room were cleaned daily and provided with water bottles. The breakfast club was great especially when travelling with kids. We had a great time with a 5 yr old. Thanks to all the staff at Best Plaza Hotel.
- mohamed amine (6/5): - We asked for twi baby cribs. They provided only one and said there no available ones … a five star hotel.
Elevator were not working properly
- Djoher (10/5): - Big Thanks for the staff and specially for Maria for the welcoming and support
- 7shinea (10/5): Ifter buffet - Very delicious food with huge varieties. I love it 🥰Thanks Best plaza for the best experience iftarr and thank all service people for assisting us we will come again ..... Specially Sharawan and Sandi, Ganesh . Thanksssss youuuuuuu very muchhhhh
- Luis (10/5): - everything is great
- Anna Paola (10/5): - Incrível, excelente custo beneficio, cafe da manhã bem servido e otima localização.
- Janne (10/5): Excellent hotel with amazing staff - Amazing hotel with excellent staff. Service level great, breakfast good and different options to choose from. If we visit Doha again we will for sure be back at this hotel!
- Lioudmila (8/5): - Breakfast was hreat. Variety, quality, space all great.
Gym was small and pool unfortunately not heated. Sad as booked to use the pool. Otherwise all good
Other thsn tat
- Nassim Davide (6/5): - Personally, I would rate it 4 stars instead of 5. The quality of the restaurant is really poor, with very limited choices, and the food quality is comparable to a school canteen.
- Jamel (10/5): - L hôtel est bien, le petit déjeuner est au top 👍
- SandeepLoyalka (8/5): Nice! - Comfortable hotel in a good location. Large, clean rooms & bathrooms. Excellent breakfast served daily at the Nidaaya restaurant - both, in terms of variety as well as quality. Staff at the hotel were prompt & helpful. All major tourist attractions were within a 20 minute drive from the hotel. Small niggles aside, like a very small shower cubicle or a non working room safety box (rectified on complaining), I would recommend this property.
- bilalkV895VI (2/5): Disappointing Experience at Best Plaza Hotel - Disappointing Experience at Best Plaza Hotel
I recently stayed at Best Plaza Hotel and, unfortunately, my experience was far from satisfactory. I had booked a room with half-board, expecting a smooth and pleasant stay. However, when I entered the restaurant, I was met with rude and unprofessional behavior from the staff. They informed me that I was not allowed to eat due to a "special day" and told me to check with the reception, refusing to assist me further.
Upon speaking with the reception, I was given a vague and unacceptable explanation—that it was not possible to dine because it was Thursday. This response was both confusing and frustrating, as I was never informed beforehand that certain days would restrict my access to the meals included in my booking.
I found this experience extremely disappointing. The lack of clear communication, the dismissive attitude of the staff, and the failure to provide the service I had paid for reflect poorly on the hotel’s customer service standards. I strongly urge the management to address these issues to prevent future guests from facing similar inconveniences.
I hope to receive a response regarding this matter and an explanation for the poor service I encountered.
Sincerely,
Bilal kadri
- Sameh (10/5): - Very nice and good service
- Vindra Cathyann (10/5): - I will definitely give this hotel 100! The entire staff were very helpful and kind. It’s impeccably clean. The rooms are spacious and I had the best city view ever. One will realize the entire hotel smells really good even the elevators. Breakfast was amazing! So much to chose from. I totally enjoyed my stay here and will definitely be staying here again
- Abdallah (10/5): - We really enjoyed the stay and they provided us a nice room with sea view. I would definitely visit Best Plaza West Bay again.
- 223shams (10/5): Lovely experience - The seafood buffet night was lovely and we enjoyed all the food and drinks on offer.
We would like to thank all the staff at Nidaaya.. Shrawan,Ganesh .Asan,
Kiran and Sagam for looking after us.
Even though I didn't have the buffet, I appreciate your kind efforts when preparing my food.
Thank you
- HAZEM M (10/5): - Big room, clean, good location
- chachampy (10/5): Excellent service. Prime Location. Great room. - Great stay from September to October.
Room was nice and comfy bed was great!
Excellent service overall.
Great views and a very central location.
Breakfast had great options and the restaurant crew provided great service over my month stay.
Props to Kharl and Ali as well from the front desk that attended to your event need.
- geraldbarker1 (10/5): One of the best hotels in Doha - This is an excellent hotel
The location in the city centre is perfect for my visitors
The rooms are clean, comfortable and spacious
Most of all the entire staff are friendly, welcoming ,efficient and professional
All in all a great experience
- B9419HJadnank (2/5): 👎 - We order something in swimming pool and we changed mind to ask to send in the room but the guy is not mentioned the price will be different. Is not about how much the one we paid but anything they suppose to be informed,........................
- mayshige (8/5): Central location, great for autumn season - My stay at the Crown Plaza was comfortable, and the staff were all very friendly.
The location was amazingly convenient, especially since I was there during the cold season. Everything was within walking distance, allowing me to enjoy strolls to the seaside and go shopping. The City Center Mall, just 10 minutes away, had everything I needed, from groceries and household goods to clothes.
The room had a panoramic view, which was breathtaking both day and night. I also enjoyed the Christmas vibes at the hotel, as they dedicated special decorations for the holidays.
However, there were a couple of downsides. The hotel is slightly old, which is noticeable in the room details. Additionally, the room cleaning was not the best.
- Assad (10/5): - Hotel was in very good condition, good deco, spacious room, good value for money.The staff were very cheerful, helpful and attentive.I would definitely recommend the hotel.
- Fasar (10/5): - Highly recommend this hotel - everything from the standard of the room to the exceptional customer was above and beyond what we expected. Great location and excellent facilities.
Will definitely be looking to go back and stay here again.
- Solaiman (10/5): - Very nice, modern clean property.
Helpful accommodating staff. Barnabas was pleasant and made the check in process very smooth.
Breakfast a bit hectic but adequate.
Concierge helpful in getting taxis and general info. The attendant in the Cafe was very friendly and helpful.
- Saim (10/5): - City centre mall very nearby (10 min walk). Lots of restaurants and shopping there. Cinema also and a massive inflatable park inside. Pearl city, corniche, musuems, lusail all easy to get to by an uber (very cheap) and within 20 mins everything. There is also a metro and buses but we went in August so was super hot to walk anywhere. Uber was very handy
- Kishore (10/5): Great staff, Clean and Amazing Food ;-) - Friendly Staff, great service and the food for breakfast and dinner was simply amazing!
- Halil (10/5): - Everything is very good I will come again thank you
- Verified traveler (10/5): Highly recommend! - Top notch stay, property was in excellent condition with 5 star service and amenities. The offering for breakfast was solid and the property has several restaurants and nightclubs onsite.
- giovanni (10/5): - All the staff are great, nice people and super efficient!!!
- mihrez (10/5): - Staff
- Verified traveler (6/5): - Nice hotel. Understaffed, especially at breakfast...the staff could not cope with the volume of guests.
- Mohammad (10/5): - Best everything
- Andrea (4/5): - The food was terrible. It was 4pm and we cannot get a beer !!!! There is no 24h service ( only room service ) terrible
My hair dryer was broken
- Abdulsattar (10/5): Few days in Doha - It was a great experience !!
- Almohannadi (10/5): - No property
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