Rio Vista Inn & Suites Santa Cruz

Name: Rio Vista Inn & Suites Santa Cruz
Address: 611 Third Street, Santa Cruz, us

Location: 611 Third Street, Santa Cruz, us

Star Rating: 4 Stars

Property Type: Inns

About this Property

Luxurious Historic Mansion Suites
Styled in modern decor, Rio Vista Inn & Suites Santa Cruz offers 12 luxurious and refurbished suites with free WiFi. Each suite features a flat-screen TV, microwave, and refrigerator. Guests are pampered with free toiletries.

City or Ocean Views
Enjoy a picturesque city or ocean view from your suite at Rio Vista Inn & Suites Santa Cruz. Relax in comfort and style while taking in the scenic surroundings.

Convenient Location
Located just a 5 minutes' walk from the Santa Cruz Beach Boardwalk, Rio Vista Inn & Suites Santa Cruz offers easy access to the beach and nearby attractions. Plus, with San Francisco International Airport only 79 km away, travel convenience is guaranteed.

Book your stay at Rio Vista Inn & Suites Santa Cruz for a luxurious and convenient experience.

Important Information

The hotel reception is open from 06:00 to 21:00. There is no after-hours reception. Guests arriving late will not be able to check in until the next morning. If you expect to arrive outside reception opening hours, please inform the hotel in advance, using the contact details found on the booking confirmation. Guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Mobile app for room service
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden
Fishing nearby
Horse riding nearby
Beach toys

Rooms Available

Deluxe Queen Room (# 7)

Located on the second floor, this room features a private entrance, tile/marble floor and microwave. The bathroom has an open shower with spa bath.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Economy Queen Room (# 8)

This double room features a iPod dock, tile/marble floor and microwave. This room has San Lorenzo river views and it is located on the second floor.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Standard Queen Room (# 12)

This room features a fireplace, iPod dock and seating area. It is located on the third floor, originally the attic of the mansion with high and low slanted ceilings and skylights, this room has the original arched windows still in place.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Deluxe Queen Room ( #14) - Annexed

This double room features a cable TV, air conditioning and microwave. This room is located in a small house next to the Victorian mansion.

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Economy Queen Room (# 6)

This open-concept room has a tile/marble floor, seating area and DVD player. It also has a small balcony and it is located on the second floor.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Economy Queen Room (# 11)

This double room features a tile/marble floor, fireplace and seating area. It is located on the third floor, originally the attic of the mansion with high and low slanted ceilings and skylights, this room has the original arched windows still in place.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Economy Queen Room (# 9)

This double room has a fireplace, private entrance and seating area. It is located on the third floor, originally the attic of the mansion with high and low slanted ceilings and skylights, this room has the original arched windows still in place.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Deluxe Queen Room (# 2)

This open-concept room features a iPod dock, tile/marble floor and cable TV. It is located on the ground floor.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Queen Room (#16) - Annexed

This double room features air conditioning, private entrance and microwave. This room is located in a small house next to the Victorian mansion.

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Standard Queen Room (#15) - Annexed

This double room has a microwave, air conditioning and flat-screen TV. This room is located in a small house next to the Victorian mansion.

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Queen Room (#17) - Annexed

This double room has a cable TV, private entrance and microwave. This room is located in a small house next to the Victorian mansion.

Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Linen
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Deluxe Queen Room (# 5)

This open-concept room features a fireplace, DVD player and seating area. It is located on the second floor.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Deluxe Queen Room - Disability Access (# 1)

Offering a fireplace, this suite includes a flat-screen cable TV. A microwave and a refrigerator are provided. It also has views of the San Lorenzo River running from the Santa Cruz Mountains into the Pacific Ocean. This room is located on the first floor.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Standard Queen Room (# 3)

Located on the ground floor, next to the front desk, this room features a fireplace, a flat-screen cable TV, a microwave and a refrigerator. The bathroom has an open shower with spa bath.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Deluxe Queen Room (# 4)

Featuring a fireplace, this suite includes a flat-screen cable TV. A microwave and a refrigerator are provided. It also has views of the San Lorenzo River running from the Santa Cruz Mountains into the Pacific Ocean. This room is located on the second floor and the bathroom has an open shower with spa bath.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
Economy Queen Room (# 10)

This double room has a tile/marble floor and iPod dock. It is located on the third floor, originally the attic of the mansion with high and low slanted ceilings and skylights, this room has the original arched windows still in place.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Microwave
- Private bathroom
- Heating
- Fireplace
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner

Guest Reviews

Nicole (10/5): I would book again. Can’t beat the location and staff were very friendly. - -Excellent location. Quick walk to the boardwalk. -Pretty hotel -Keyless entry -Parking lot Small bathrobes
Vicky (6/5): Veel Te duur voor wat het is - De ligging Bedden waren slecht, het is allemaal wat verouderd en je hoorde veel lawaai van op straat. In het midden van de nacht zelfs een hoop geruzie en gescheld, voor de deur denken we? Douche straal was zeer zwak. Er is niet steeds personeel aanwezig aan de receptie en het bijgebouw en de kamers kan je binnen met een verschillende code. Deze krijg je afgedrukt op een eenvoudig blaadje papier. Kwestie van dan zeker een foto te maken in het geval je dit kladblaadje zou verliezen.
Antoine (9/5): Séjour a santa Cruz - Emplacement proche de la plage avec parking gratuit Splendide demeure Chambre tout équipé Boissons en libre service Mauvaise insonorisation
Sharin (10/5): -
Jim (5/5): -
francine (10/5): Nice staff. Free bottled water. Nice staff - Location. Cute rooms The shower was in the room and no privacy door. Could see right in it.
Oshagan (8/5): -
Sara (9/5): Elegant building in central location for everything - A beautiful old building with communal outside seating space. Lovely room and good facilities. Location wise it was close to both the beach and downtown. Manager was friendly and helpful. Good door lock security but a bit fiddly to use.
Angel (10/5): Very clean , affordable, and cozy room close to boardwalk - Very affordable, clean, and super close to boardwalk! Parking was a little tight but there is two parking lots available
Laurent (10/5): -
Irina (10/5): -
Christina (10/5): -
Kirit (7/5): Average - Average stay Out for the buck
Karina (10/5): -
Marcia (9/5): -
Marcia (9/5): -
Michelle (10/5): -
David (7/5): Comfortale with glitches - Easy parking off street. Quiet, central location, and close to the Santa Cruz Warriors arena. Nice modern bathroom. Soft mattress, but not uncomfortable. Completely remodeled Victorian, but don't expect period style furnishings. The decor is standard hotel style. Check-in time was 3:00 PM. No staff was on duty at 3:10 PM. There was a sign on the front desk with a number to call. It took four phone calls for a staff member to arrive well over an hour later. Guests can self-check out before 9:00 AM. No staff was on duty until about 9:40 AM. Whatever the reason, not acceptable.
Thomas (1/5): Come here if you want to be assaulted and called racial slurs. Great place 👌 - Absolutely nothing. Maybe some of the stained glass windows lolllll So where to start ? This mother daughter duo. Tried to fight me in the parking lot after my friend and I were 15 min late after 11 am checking out. Initially the mom in the turban was courteous and somewhat hospitable. The problems started when mom let her unruly, spoiled brat daughter start running her mouth. From initially checking in the husky daughter was upset she had to walk up 12 steps to reset the rooms keyless door. Acted like we should have known how these doors worked and the protocol. Then it comes to check out the next day and the daughter calls me and says we need to get out of the room. Check out was 11 and it's 11 :15. She was upset and having an attitude that we were 15 min late. Im sorry but I've stayed in some amazing expensive hotels and it's literally no problem to stay hours later. So over 15 min was insane. When we came downstairs to leave the mom was yelling at my friend saying we have bad attitudes and use "bad language " BC I SAID the f word oooohhh. The daughter then chimes in starts chasing me around the hotel, the most i even saw her move to be honest. Huffing and puffing. She said she was going to assault me, recorded me on her phone, called me and .my gf prostitutes lolllll bc we are pretty girls. I still want to know when the prostitution took place since not a single guy came to our room and we went to dinner and came back. She accused me of being drunk when I don't even drink. Called me stupid and racial slurs. Extremely disturbing for hotel owners. If you are lazy or do not want to be hospitable don't own or operate a hotel. This place is as sloppy as the people running it. Never in my life have I been treated like this and threatened to be assaulted and racially discriminated against. Calling me a cracker lolll who uses that term anymore anyways loll good one! Tv was broken, too hot in room, fireplace broken, no ventilation, no shower door or curtain so water was spilling out.
Casey (10/5): Staff were great - Great location—close to boardwalk
Felicia (10/5): -
Rosana (9/5): -
Mary (9/5): Wonderful building with a welcoming friendly hostess. - The beautiful queen Ann structure and appointments. Excellent location off main streets. Ample parking.
Mary (4/5): Look somewhere else and if you drive an SUV or large vehicle look somewhere else. Parking is awful! - Nothing. The room is fair, nothing special. Staff was difficult to deal with. When we booked the price was really jacked up and not worth the cost. The room is small, the fridge didn't work very well and parking is very difficult. Everything
Amanda (10/5): - Lots of character and great location
Yolanda (10/5): -
Barbro (8/5): -
Mary (10/5): Quiet and very comfortable stay overall. - Extremely close to the beach and restaurants with parking! Parking spots are a bit tight but very doable.
Axel (10/5): -
Axel (8/5): -
Annibale (5/5): -
Jens (8/5): -
Dennis (7/5): mostly good - View and comfortable bed There was no employee at the front desk most of the time. The garage can was full.
Jayda (8/5): -
Sophia (10/5): -
Leigh (10/5): -
Rea (8/5): -
Valerio (9/5): -
Giulio (1/5): Experience to forget. - Nothing. I travel very frequently for work, staying in hotels worldwide, and unfortunately, this place is a classic example of a misleading 4-star rating. I’m not expecting luxury, but I do expect a decent, well-maintained place to stay; and this hotel falls far short. The issues start at the main building. The reception area had a strong, unpleasant chemical odor, which is far from what you’d expect in a 4-star hotel. The reception desk and staff gave off the vibe of a low-budget motel from a B-movie, not a reputable hotel. This is often a red flag for poor management. To make matters worse, I arrived at 11 a.m. and found the entrance locked. The receptionist saw me outside but ignored me completely. I had to call the "service" number just to get inside, because there is a sign stating that guests should call outside of 3:30–6:30 p.m. This level of indifference is another red flag. Perhaps the glowing reviews come from guests who stayed in the main building or simply valued the location. But my experience was a major disappointment. Warning: Hazardous Conditions I stayed in the adjacent building, and the experience was appalling. The air reeked of toxic chemicals; so strong that it left a lingering stench on my clothes. I was forced to sleep with the windows open just to breathe. Clearly not having the desired intimacy. But the real horror? The chemicals were being used to cover up mold. Because of my profession, I need often UV torch to inspect environments. Alarmed by the odor, I used it and easily spotted what they were trying to hide: MOLD! The bathroom ceiling had visible mold, even to the naked eye, because likely it has been forgotten. The walls were worse: while the mold isn’t immediately visible (likely due to regular chemical treatments), the UV light revealed the truth. This isn’t just poor maintenance; t’s a health hazard. Avoid this place at all costs.
Marianne (8/5): At Rio Vista Inn & Suites, the stay was overall comfortable and charming, especially at night with the cooling unit - I love how authentic the building feels like being inside a mansion and it has its own character and how every room has its own unique vibe. It’s like staying in a charming old house with a modern touch. I can’t even fully describe it it’s just such a cute place, and the staff are so sweet The room tended to get hot in the morning when the sunlight came in, and better ventilation would definitely help. It was comfortable most of the night, and the cooling unit did make a difference. The main issue was during the daytime when the sun hit the room and it started to feel quite warm.
Susan (8/5): -
catherine (9/5): Lovely boutique place, good location, large room with fireplace and bathtub are good. - Parking lot is handy, close to all the good stuff in a certain area. Very pretty building. Good coffee and tea setup on first floor. Nice deep bathtub. Great options for air: windows that open, a fireplace. A little hard to feel comfortable as I left since the power had been out the night before and hard to tell if room was charged correctly. Ok for me as I was traveling solo, but had no idea that shower was out in the room. Usually I travel with a friend, so that coulda been awkward.
Juan (9/5): -
Carol (7/5): - Good value and quiet location yet near waterfront. Main historic building is beautiful. We stayed in annex, which had convenient access to rear parking. Location was perfect for us--2 or 3 blocks from the friend we were visiting. Water in shower was not very hot or strong. Couldn't figure out how to keep light on in bathroom. In fridge, knob for temperature setting was missing; we could use fridge in kitchen though.
Kevin (9/5): -
Cathy (8/5): -
cynthia (1/5): - Nada Todo
Jonathan (8/5): You can’t beat this place for the price. I will definitely stay again once I’m back in Santa Cruz. - Place had a very homey/cozy feel to it. My room was very clean, my bed was very comfortable, the bathroom was clean and spacious, and I loved the fan and wall AC unit they used. I was able to keep the room at a very comfortable temp.
Sophia (10/5): -
Jayson (10/5): -
Godey (10/5): - It was absolutely wonderful! It exceeded our expectations! It was cozy comfortable clean welcoming everything that you could hope for! We would for sure recommend them to friends and family! I loved everything about it! I wouldn't change a thing!
Agustin (10/5): - The rooms were small, but cozy nice little balcony area just outside of the room The shower was built into the wall, and there was no curtain. It was just a glass door so anyone who was showering could be seen by another person in the room. The TV was too large for the room, and in fact, we did hit our heads a few times on how it was mounted onto the wall.
Natalie (10/5): -
Esposto (10/5): - Everything Nothing
HJ (8/5): -
Crystal (8/5): Pleasant stay. Safe and comfortable room. - Bed was comfortable. Room was clean. Really liked the water, coffee and ice in the lobby. Staff was friendly. Didn't hear other people very much (except the last morning). Shower was great. Room was cozy with a nice view. Hotel cat is very sweet. Pillows were uncomfortable (glad I brought my own). Fireplace didn't turn on (maybe the remote needed new batteries?) Lamp by the bed didn't work. There were no instructions with the tv, and most streaming services were not accessible. Lots of door slamming in the morning before checkout. Parking in the back lot was fine, but the front lot was very hard to get into (super narrow driveway). I had trouble with the lock on the main door one night, so keep the staff cell number handy.
Robert (9/5): Love the Owners, they are awesome. - Love the Old Victorian Home that has a Modern Twist Didn't have any issues
Yasemin (4/5): -
Jacqueline (6/5): Nice place bad staff - Location was nice, room was clean and comfortable. The staff was very unresponsive. We specifically booked this room for the fireplace which did not work. No one is at the front desk until 3pm. We called to let them know about the fireplace not working the first person we spoke to told me she was on her break and would look at it when she got back. We got back to our room and nothing! No note no text and fireplace still not working. We called again and the woman tried to tell us the remote needed batteries. She said she would come by and take a look. I asked her to call me when she does. No call and she put a heater in our room. Needless to say fireplace was not working.
Veronica (10/5): -
Tracy (5/5): It was just ok for price - Thought room wasn’t that great kinda tacky.
Roland (10/5): -
Steven (10/5): -
Ryan (9/5): Another great stay at Rio Vista, will be back soon! - Smooth and friendly check in, keypads easier to deal with than keys, parking easy, location close to beach while also in quiet area, room spacious, clean and comfortable.
Samuel (2/5): Rude staff that insulted my child. - Proximity to the boardwalk. They publicly display the guests personal information for all guests to see. When I informed them that I wasn't comfortable with this policy they said I was lucky because they allowed our child to stay on site.
Cameon (10/5): Charming historic Inn close to boardwalk and pier, great value - The Inn was charming and the young woman who checked us in was very welcoming. Our room was maybe one of the smallest but we knew that when we booked and it worked just fine for us. It even had a small balcony and a gas fireplace. It was clean and comfortable and we would definitely book again if we are in the area. Nothing, it was all great
Lorraine (10/5): -
Tianna (10/5): My stay was memorable, and I will return to stay again. - The property had history, beautiful architecture, plenty of (free) parking, great view, free coffee/drinks available, friendly staff, cute cat, very clean, relaxed environment, bathrobes for guests to use, and very close to the Boardwalk/pier. The bathroom sink was clogged.
Katrin (9/5): -
lisa (7/5): -
Layla (8/5): -
Pui Man Annie (5/5): Poor customer service. - Location. Complimentary bottle water/drinks. Clean, safe, and quiet. Heater didn’t work on a cold day. Got moved to a cheaper room but didn’t get any refund. Staff kept saying email the owner when we made the request for the difference of price be returned. Didn’t care to return text or call.
FENG (10/5): -
Tim (8/5): -
Bill (9/5): Excellent - Room, the interior of the house were very nice. Shower was spacious.
Laura (3/5): Beware of top floor room size and front parking lot limitations. - The big stall shower. Room A/C. I wish we had confirmed the dimensions of the room and the fact it was on the third floor up a steep flight of stairs before booking. The room (11) on the top floor was small, and a converted attic space. We left our suitcases in the car because of the stairs and as there wasn't space to take them to the room, having to transfer clothes etc by hand. There are no hooks to hang a robe or towels in the reasonable bathroom space. The shower is very good. The other issue is the provided towels are small and few. The bed is very hard and I suspect the group owners have never spent a night on that mattress, because if they had, they surely wouldn't have expected paying guests to do so. We stayed two nights and the day after the first we went to buy a memory foam topper and new pillows to try and get some comfort for the second night, which thankfully worked to some degree. Overall not good. The sad thing is, these are all relativley small details (Building layout not withstanding) that not a great deal of forward planning can rectify. Parking is reasonable with the caveat that a smaller space will be shown to you at the building front for use, but please don't! What wasn't explained is that the steepish narrow ramp to get into it isn't the issue or the parking. What is a problem is driving back out. Our not huge Nissan sedan recieved a door scrape on the low divider wall (Ramp/parking area) which is impossible to judge at night not helped by the exceedingly tight turn you need to make to line up with the ramp. There simply isn't a lot of space to turn and line up.
Joyce (9/5): -
Andre (9/5): -
Denisa (9/5): -
Xavier (7/5): - Bien situé Le caractère de la maison Chambre petite avec un micro onde posé sur un frigo,pas la place pour une chaise Le bruit de la route
Cherkashyna (10/5): -
Kay (9/5): I had a lovely time there! - The hotel is a cute little victorian building, looks exactly as expected, It is in a nice quiet area, parking is plentiful. Staff is friendly and the house cat is so lovely! The room was smaller than expected, I upgraded from a different room, thinking the first room might be too small.. since I traveled alone, it was ok, but for 2 people it might be a bit too small
Katerina (9/5): - Clean, comfortable, and cozy. It was a bit amusing to have the shower right in the room 🙂 — at least the toilet was behind a door! 😂 Our check-in was scheduled for 3 PM, but the room wasn’t ready until 4:30 PM. They did apologize, but it still caused us inconvenience.
Leonard (10/5): -
Sydney (9/5): - Beautiful Victorian house. We stayed in a smaller place next door due to the stairs in the main house(no lift). Modern and clean. Enjoyed our stay here
Bobby (10/5): -
Bérangère (10/5): -
Katrin (5/5): Gute Lage aber eher kleines sauberes Zimmer. - Gute Lage - 10 Min. Fussweg ans Meer. Zimmer war ziemlich eng.
John (10/5): Would recommend. - Very clean and comfortable. Great location, boardwalk and downtown five minutes walk. The parking lot is super tight.
Biyi (8/5): Nice room for its price. - It felt like a cute little room up in the attic. The room was clean and nice for its price. Space is a little too tight for two people.
Cindy (6/5): Beautiful property, but we had a very unpleasant issue on the first night. - Location, lovely decor, coffee machine, easy check-in and checkout, superb shower Mushy beds, sound travels in this old house even though it has been remodeled beautifully. Earplugs help Our main issue was a huge fight in the lobby and in the room across the hallway that went on from ~10pm to 11:30 when the offsite hotel management finally came to the house and threatened the couple that they would have to leave. We called the emergency number because it was very loud, violent and scary. There was yelling, slamming of doors, profanity, violent threats, etc. Police likely should have been involved in this violent situation. We are very disappointed that the owner did not respond to our email telling him about this dangerous situation and no apology. While we understand this can happen, the lack of response from management is upsetting.
Isaac (4/5): -
Diana (9/5): Loved it! Recommend it! - Location was beyond expectation. We walked everywhere for two days. For the price we paid it would have been nice to have breakfast included. View from our room was spectacular. Would definitely stay there again. Continental breakfast would have been nice for the price we paid for the room.
Kevin (10/5): Wonderful little place tucked away by the river - Love the place, the cat: Rio, the staff, the location, and price! Didn't like exiting the parking lot, the lighting in the rooms / blinds, and wish the room was a wee bit larger so that there could be a proper desk, but it was still wonderful.
Lewis (10/5): -
Enrico Dahme (8/5): - Schönes Traditionelles Gebäude. Gute Lage. Zum Boardwalk 5 Gehminuten. Zimmer etwas klein aber ok. Gastgeberin sehr freundlich Waschbecken im Schlafzimmer.
Alisa (10/5): - The location was great and the staff were helpful and friendly. The property is absolutely beautiful! The only thing I didn't like was that it wasn't clear where the overflow lot was, so I ended up parking on the street for one of the nights
Tina (8/5): - Super close to the boardwalk. We thought we were in the main house, however, stayed in an "annexed" building.
Sridhar (10/5): - The property was in great condition and the staff were very helpful and friendly. Loved the access to free beverages during our stay. The location is in perfect proximity to the boardwalk as well as downtown. We were able to walk just about everywhere that we wanted to go.
Sterling (10/5): Comfortable and clean with friendly staff. - This is a wonderful little spot in a great part of Santa Cruz. The staff were extremely friendly and welcoming. Our room was clean and comfortable, and the general vibe of the entire hotel was great. This isn’t really a criticism, but the cleaning products used throughout the hotel are VERY strongly scented. It was overwhelming for my partner who has sensory sensitivities, but we were able to reduce the scent with the fan. The bed was also much softer than I prefer due to my joint issues, but my partner found it perfectly comfortable.