Comfort Inn & Suites West - Medical Center

Name: Comfort Inn & Suites West - Medical Center
Address: 2005 Commerce Drive, Rochester, us

Location: 2005 Commerce Drive, Rochester, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Welcome to Comfort Inn & Suites West - Medical Center in Rochester!

Convenient Amenities:
Experience comfort with free WiFi, air conditioning, and cable channels in every room. Enjoy the convenience of a microwave and refrigerator in the dining area. Relax in your private bathroom with a bath or shower.

Complimentary Services:
Benefit from free parking during your stay at our property. No need to worry about parking fees or availability.

Ideal Location:
Located in Rochester, our hotel is perfect for both leisure and business travelers. Close to the Medical Center, our hotel offers easy access to nearby attractions and facilities.

Book your stay now at Comfort Inn & Suites West - Medical Center for a relaxing and convenient experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Wheelchair accessible
Heated pool
Lower bathroom sink
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
Access to health care professionals
Face masks for guests available
24-hour security
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Tennis lessons on site
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Secured parking
Swimming nearby
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle

Rooms Available

King Suite - Non Smoking

The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Toilet paper
Queen Room with Two Queen Beds - Non-Smoking

This air conditioned room includes a flat-screen TV and microwave.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Suite - Accessible/Non-Smoking

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a sofa, as well as heating. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Suite with Two Queen Beds - Accessible/Non-Smoking

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a sofa, as well as heating. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Room with Accessible Tub - Accessible/Non-Smoking

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Standard Queen Room with Two Queen Beds

This air conditioned room includes a flat-screen TV and microwave.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Room with Roll-In Shower - Accessible/Non-Smoking

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Suite with Two Queen Beds - Non Smoking

The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Toilet paper
Standard King Room, Hearing Accessible, Non-Smoking

1 King Bed
344 sq feet

Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Desk chair
Standard Two Queen, Hearing Accessible, Non-Smoking

2 Queen Beds
369 sq feet

Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Desk chair
Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

2 Queen Beds
366 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification, wheelchair-width doorways, closed-captioned TV, accessible bathtub, low-height counter and sink, grab bar near toilet, hand-held showerhead, wheelchair accessible, low-height bed, low-height view port in door, portable bathtub seat, low-height door lock, and raised toilet seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
King Suite - Non Smoking

The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Toilet paper
Queen Suite with Sofa Bed - Non-Smoking

This air conditioned room includes a flat-screen TV, sofa bed and microwave.

Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Room - Non-Smoking

The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

2 Queen Beds and 1 Double Sofa Bed
369 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Desk chair
Standard King Room, Disabled Accessible, Non-Smoking

1 King Bed
344 sq feet, located on the ground floor

Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible, grab bar in shower, low-height counter and sink, roll-in shower, low-height bed, wheelchair-width doorways, raised toilet seat, doorbell and phone notification, closed-captioned TV, low-height door lock, height-adjustable showerhead, and low-height view port in door
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Doorbell/telephone notification
- Wheelchair-width doorways
- Location - ground floor
- Desk chair
Mini Suite King Bed, Disabled Accessible, Non-Smoking

1 King Bed
366 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification, wheelchair-width doorways, closed-captioned TV, accessible bathtub, low-height counter and sink, grab bar near toilet, hand-held showerhead, wheelchair accessible, low-height bed, low-height view port in door, portable bathtub seat, low-height door lock, and raised toilet seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Closed captioned TV
- Portable bathtub seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
Extra Wide King Suite with Sofa Bed, Non-Smoking

1 King Bed and 1 Double Sofa Bed
375 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Desk chair
Standard King Room, Fully Handicap, Non-Smoking

1 King Bed
349 sq feet, located on the ground floor

Layout - Bedroom
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways, low-height bed, grab bar near toilet, low-height door lock, hand-held showerhead, accessible bathtub, closed-captioned TV, visual fire alarm, raised toilet seat, low-height view port in door, wheelchair accessible, and low-height counter and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Location - ground floor
- Desk chair
Mini Suite King Bed with Sofa Bed, Non-Smoking

1 King Bed and 1 Double Sofa Bed
369 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Desk chair
Mini Suite King with Sofa Bed, Non-Smoking

1 King Bed
369 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Portable bathtub seat
- Bathtub grab bar
- Accessible bathtub
- Desk chair
Mini Suite Two Queens with Sofa Bed, Non-Smoking

2 Queen Beds
369 sq feet

Layout - Separate sitting area
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Portable bathtub seat
- Bathtub grab bar
- Accessible bathtub
- Desk chair
King Suite with Sofa Bed - Non-Smoking

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Room - Non Smoking

The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Toilet paper

Guest Reviews

Steve (8/5): Overall excellent -
Chantelle (1/5): -
Emily (7/5): -
Nancy (10/5): The shuttle was down but they provided service through other sources. Very accommodating - They have a shuttle to Mayo
Dan (9/5): It was a pleasure to stay here - Nice location and pretty quite I needed a wheelchair as I just had an operation I am pretty tall the wheelchair has no foot rests it was probably harder to sit in it than it would of been to walk
Kathleen (9/5): -
Melissa (9/5): - Spacious clean room NA
Barrett (5/5): Outside lighting very poor, no lit sign. Chair in dining area rickety, seat totally worn out Padding - Shower was not accessible, tub in ADA room. And where is my reciept???? Was told Booking would provide right away.
Daniel (8/5): -
Ganyo (8/5): Restful - Clean
Peggy (10/5): Great place to stay. -
Nancy (10/5): -
Joy (10/5): Absolutely wonderful and highly recommend! - It was really clean and well stocked The shuttle service and breakfast and all day coffee and lemon water
Guest (3/5): -
Joy (10/5): It was wonderful. I highly recommend - It was convenient had great amenities and wonderful staff The chairs in the dining room could be reupholstered
Jesus (6/5): I was given a dirty room and went down to staff and had me a new room - It was a good location Good location
Kristy (6/5): It was a good place to stay over all - Breakfast was good. Nice and quiet That that the pool was supposed to be open. And wasn’t!! And that we didn’t get any blankets for the couch and had to get get sheets.
Dewey (7/5): Not bad for a 1 night stay - Convenient to where we were goi g and things we were doing Was not notified in advance and now where on booki g. Com that the pool and spa were closed
Jill (8/5): -
Angela (9/5): Would stay again - Clean Clean
Cary (9/5): - Little disappointed the pool was not open during our stay.
Gloria (10/5): Comfortable, safe and convenient - Convenient location to restaurants, newer area, very comfortable beds, walk-in shower and hot breakfast was good. Private shuttle bus was great to Mayo. Helpful and courteous staff. Our room thermostat was set at 62 degrees and was chilly. Took couple hours to warm up considering it was cold and windy out.
Holly (8/5): Not too shabby - I really liked the layout of the room and how spacious it was. I was very disappointed to find out the pool was shut down when we checked in. Honestly, it was the make or break for us to stay, but with reservations already made and paid for, we reluctantly stayed.
Barb (10/5): Good breakfast and comfortable rooms - Friendly and helpful. The shuttle bus took us the the Mayo Clinic. Easy to set up
Lucy (10/5): An inviting facility - The cleanliness, the wonderful breakfast, the shuttle service to the Mayo/Gonda complex, the iced water w/ lemons, the conveniently located Five West Kitchen + Bar next door. Thank you for accommodating us so excellently! Only that the 2 front planters were filled with weeds versus annual plants/flowers. Since I'm a gardner, I notice those things!!
Julie (10/5): Nice, clean, pleasant staff, quiet - Easy to get to places. N/A
Chad (10/5): -
Joel (8/5): Really appreciated the shuttle service to Mayo Clinic - Location
Heather (4/5): -
Carol (9/5): -
jahns (8/5): -
Mandi (4/5): - The location was amazing, close to everything we needed. They advertise for a pool and spa which were closed the entire trip with no timeline on when it would open up again. The staff were less then helpful. && the comforters and pillows felt like they were made of plastic.
Redfield (9/5): Nice hotel at a good price -
Fred (5/5): - Room key had to be reissued twice in 12 hrs
Pam (8/5): - Was a nice place to stay
Anna (6/5): - First room we were given had plumbing issues - the shower would not drain. Also, the deadbolt on the main door was not lined up so it didn’t lock. We brought it to the attention of the staff and they immediately moved us to a new room. Other than those issues, we had a good stay. The room was clean and the beds were pretty comfortable.
Rhonda (8/5): - Beds comfortable. Very quiet hotel. Nice staff however took a bit to get us checked in.. I suspect just new.
Michael (10/5): - The room could use a bathtub mat or more rail support to prevent slipping
Ron (10/5): - Very nice place. Clean.
Andrea (10/5): Great stay! - A comfortable bed and a good breakfast as well. We appreciate that there is a free shuttle to Mayo, great restaurant next to the hotel and a noon checkout.
Sarah (2/5): Would only stay here again if it was a only option - The breakfast was decent, staff was friendly. The beds were extremely uncomfortable, our room was on the 2nd floor and everytime we tried to get back into our room we had to go to the desk to get our key card re programmed.
Gwen (10/5): - Room was clean and the bed was comfortable. Not too many options at breakfast but its average with most hotels anymore.
Matthew (6/5): - Takes 3 or 4 attempts to open the door with the keycard. Other guests had similar issues.
Alan (10/5): - The facility was very, very good. The price reasonable. The shuttle service is a huge benefit to my wife and me. The drivers so fun to talk to.
Douglas (10/5): - Room and staff were excellent, but the sink's faucet was partially broken, so we had to inform the desk when leaving.
Brian (8/5): Great staff, good morning breakfast buffet in a comfortable, quiet room. - Located on the Western side of Rochester, this hotel was an enjoyable stay for us. With the influx of people going to Mayo, the hotel seems to be in need of a little tender loving care. Staff were able to answer our questions, scheduled the shuttle and provided a business card to contact the shuttle afterward. The hotel offered cookies for two of the four days we stayed. I was especially pleased that the hot-tub was working and the water was wonderfully warm.
Jamison (8/5): - Loved the shuttle service
Angela (8/5): - Very clean and helpful staff
Andrea (10/5): - Great stay outside of downtown, yet still not too far from Mayo. Nice to be able to hop on the free shuttle. Breakfast buffet was good! Excellent restaurant/patio on site as well!
Tammy (8/5): - The beds are super comfortable.
Donald (8/5): - Everything was as expected.
Kellie (8/5): Excellent staff - Overall kid friendly, however no cribs available, which was a bummer. Pretty clean overall and having that extended room with the pullout sofa bed was very nice. My 18 month old got fussy and didn’t want to sleep one night, so I took her to the lobby so that I didn’t disturb other guests, and the front desk staff were so kind to make sure I was okay, comfortable, etc. overall a lovely stay with excellent staff
Amy (5/5): -
Brenda (10/5): Clean and comfortable! - Clean and comfortable good breakfast. Nothing
Michelle (10/5): Lisa’s wedding - We were here for a wedding of close friends.
Timothy (10/5): Convenient, Nice, Clean - It is convenient to Mayo, in a nice area, with free parking, and clean. We liked it so much we booked it twice in a month.
Sara (1/5): - couldn't get my room! They had no record of me booking. They made me pay for a whole new room. I dont have a credit for this one yet!
Michael (8/5): - Quiet
Todd A (10/5): - The front desk gal during check-in was excellent. She was friendly, courteous, and efficient. I stay here for my annual appointment at Mayo for many reasons, but really appreciate a friendly smile when I arrive.
Deanna (10/5): -
Gerry (7/5): With the exceptioon above, - Most of the staff were excellent and accommodating. One of the reception desk staff was not.
Thomas (10/5): - Stayed just overnght to meet family. Very comfortable stay with everything we needed. I did wish they had some streaming options, however.
Donna (7/5): -
alvin (9/5): -
Jan (8/5): -
Katherine (8/5): - We had a room on first floor and it was nice and quiet. The room was spacious and clean. The breakfast was ample and filled us up. My one critique was no shower soap. I mentioned to the front desk and they said we were to use the bar sink soap for the shower as well. I explained that was a poor option. They said no option to obtain shower soap from their supplier… weird! I would suggest this hotel for anyone needed a clean place to stay wheel down in Rochester. They also offer a shuttle to Mayo!
Kim (10/5): Awesome - Great place Clean courtesy
Patrycja (6/5): - Front desk was always unattended and we had to wait for someone to come out. Staff was rude and not very helpful… Room was clean, breakfast average at best!
Stephanie (10/5): Exceptional -
Kelly (10/5): - Clean. Felt safe. Near strip malls, Costco, fast food. Staff was very helpful..needed coins for laundry. Hot tub & pool clean. Beds firm & comfy.
Shannon (9/5): Superb - The location is excellent with restaurants, coffee shops and grocery shopping within walking distance. Nothing.
Verified traveler (6/5): - When I made my reservation, Michael at check-in noted issues with my reservation…something about voice Authorization. I had reserved using one card, and was trying to pay with another. Nothing out of the ORIF in art. Jade manager on speaker phone, wasn’t sure what was happening either. I ended up having a family member pay, which squared things up…but unsure why I needed voice authorization? Nice place and people.
Ralph (10/5): - A
Marilyn (10/5): - This checked off all the boxes for a trip to the Mayo Clinic. The breakfasts had a variety of choices. The convenience of regular shuttles to the clinic, amidst the construction there, proved to be remarkably stress free. All staff were welcoming.
Verified traveler (6/5): - The beds were hard and very high off the ground so difficult to get into. Pool and hot tub were broken and had been for a while
Mitch (9/5): It was good - Breakfast was good
Geraldine (9/5): Superb -
Bonnie (8/5): Nice hotel for a Mayo visit - Nice hotel. A little wear and tear on the hallways. Bed was super comfortable. Not a lot of counter space in bathroom.
Lori (7/5): Extremely clean reasonably priced. - The property was extremely clean. We checked in on a Friday later in the day and have some maintenance issues right away with our room and they couldn’t be fixed until Monday so we ended up having to switch rooms. The main issue was the card reader on the door so we ended up switching cards about six or eight times before we finally switched room so that was a big PIA. Weekend maintenance was not available. I overheard someone else talking about a maintenance issue and frustrated that it could not be addressed also. Drinking water was only available in the lobby and it was filled with lemon so there was nowhere to get fresh drinking water without lemon. Bathroom water is heavily salted with water softener salts. The ice machine ice tasted funky so freshwater availability was really an issue.
Mia (10/5): - Room was very clean, staff was great and I loved having a shuttle that had the hotel name on it for when it picked me up from Mayo!
Bonny (10/5): Exceptional -
Richard (6/5): - Liked the price. Comfortable bed. Not very friendly.. bath wouldn’t drain. Only one bar of soap. Things like that will probably preclude from staying there again.
Michele (10/5): Exceptional - When the shuttle broke down, the shuttle driver used her own car until a substitute was available as she knew how important she was to us utilizing the Mayo clinic. The staff has Empathy. Nothing. They really try to meet your needs
Ka (10/5): Exceptional -
Beverly (10/5): - We like the friendly staff and clean property. Bed is super comfortable. Surrounding areas are well kept. We plan to stay here again when we’re in Rochester.
Aaron (6/5): Pleasant -
Elizabeth (8/5): - Hotel rooms are nice and clean, beds were comfortable
Rosemary (10/5): Exceptional - Pool area, comfortable beds and good breakfast
Yesenia (9/5): My family and I enjoyed our stay here. Everything was good - The place was clean That they accidentally charged my card with by mistake
Melonie (10/5): Exceptional -
Sarah (10/5): Lives up to its name! - Clean, comfy bed, shuttle to Mayo
Matt and Lori (8/5): Nice hotel and staff. - All in all it was a good stay. Hotel was nice, quiet and clean. Sad to see the area going down hill but like any blue area, its right in your face.
Jamie (10/5): Exceptional - We enjoyed the pool and hot tub. The beds are some of the comfiest hotel beds I’ve ever slept in with plenty of extra pillows. Check out is noon which is very much appreciated. Hot breakfast eggs, sausage, biscuits, gravy, cereal, waffles and more. Staff was very friendly. We will be back!
Brian (7/5): Good - Kuerig didn't work. Lack of towels
Brady (10/5): - .
Cheryl (9/5): Superb - The breakfast was delicious! The room was very clean and front desk staff was very helpful.
Mason (8/5): - We were very comfortable and the staff were great.
Cynthia (9/5): Superb -
Arthur (10/5): - Breakfast
steven (8/5): - We selected the Comfort Inn because we stayed here before and the free shuttle to Mayo. Be advised that the shuttle stops at 5:30 and does not operate on weekends. The accommodations were clean and comfortable sleeping.