Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca
Location: Fray Bartolome de las Casas 110, Cuernavaca, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca offers elegant rooms and suites with free Wi-Fi and flat-screen TVs, ensuring a comfortable stay for all guests.
Serene Ambiance
Guests can relax in the communal lounge overlooking the beautiful gardens, providing a tranquil retreat within the bustling historic centre of Cuernavaca.
Convenient Location
Situated just steps away from the Main Square, Cortés Palace, Handcrafts Market, and Cuernavaca’s Cathedral, our hotel is the perfect base for exploring the city's cultural treasures.
Experience the charm of Cuernavaca at Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca. Book now to indulge in a delightful stay.
Important Information
Please note that Las Casas B&B does not accept debit cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Nightclub
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Massage services
- Packed lunches
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Heated pool
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Golfing on site
- Beach umbrellas
- Pool sun loungers
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Japanese garden
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Double Room, 1 Queen Bed
1 Queen Bed
249.1 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Standard Room, 1 Queen Bed
1 Queen Bed
204 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Single Room, 1 Queen Bed
1 Queen Bed
205 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Superior Room
1 King Bed
344 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop workspace, safe, and wardrobe or closet
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Bed sheets not available
-
King Room Plus
This stylish suite features minimalist décor. A sofa bed and a flat-screen TV are featured. There is also a private bathroom with a hairdryer and free toiletries. There is a seating as well as a dining area. Free WiFi is included.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Superior King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Sofa
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Plus Balcony
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Queen Room
Room with king size bed, Malin & Getz bathroom amenities, flat screen with HD channels, Anti-noise windows and bottled natural water.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room with Balcony
The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Queen Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Room, 1 King Bed
1 King Bed
258 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Suite
1 King Bed and 1 Double Bed
603 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, queen sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Superior Room, 1 Queen Bed
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Queen Room Plus
This stylish room features a flat-screen TV, free Wi-Fi, in-room safe, air conditioning, blackout curtains, and noise-reducing windows for a peaceful and restful stay. The private bathroom is appointed with a hairdryer, bathrobes, and complimentary Molton Brown toiletries. A complimentary breakfast for two is included with every stay — served daily from 8:00 AM. On Sundays, guests enjoy our celebrated brunch instead.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite Plus
This stylish suite features minimalist décor and views of the swimming pool. It comes with a flat-screen TV and a private bathroom with hairdryer and free toiletries. This suite has free Wi-Fi.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Sofa
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Clothes rack
- Toilet paper
- Sofa bed
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Megan (10/5): - The breakfast was really great. The entire property is really quaint and I loved swimming in the pool.
- Carlos (10/5): - Seria mejor el desayuno más temprano que las 9am o al menos una cafetera lista
- Diana (9/5): -
- Paula (5/5): Regular - La piscina, personal y ubicación estaban bien Nos tocó una habitación que daba a la calle, con muchísimo ruido, entraba mucha luz y sensación de poca seguridad. Cuernavaca no es un lugar muy seguro (o esa fue nuestra sensación) y por el precio que pagamos no tiene sentido que te de una habitación donde solo se escucha fiesta. Las instalaciones del hotel estaban antiguas y poco cuidadas, igual que la habitación
- Charlotte (7/5): Nice base in Cuernevaca but a bit tired - The location and the food. The breakfasts were massive and delicious. The restaurant and cleaning staff were very friendly. It felt a bit tired and dusty in places. Could do with a glow up. Also staff weren’t totally clear on the security situation on one night
- Avila (8/5): -
- Ruth (10/5): Great! - Secure and serene in the heart of Cuernavaca. Easy walking to everything. Attentive staff. Delicious dining al fresco - free breakfast. Comfortable bed and delightful pool. Staff speaks English and very helpful. A bit older but perfect
- Nicola (9/5): A pretty and comfortable place to stay with an exceptional restaurant attached. - You are let in through a gate and immediately enter an oasis of calm and loveliness. It is a really a beautiful place, located in the centre of Oaxaca. Our room was extremely comfortable and offered everything one might need. Breakfast is unbelievably generous and delicious. The kitchen is of an extremely high standard. Our room did look onto the pedestrian street so noise was a slight issue for us but we were there over a holiday weekend.
- Florencia (9/5): Me encantó. Lo recomiendo - Es antiguo pero muy lindo decorado. Si te gusta lo rústico es muy acogedor. El servicio y la ubicación son excelentes Internet un poco lenta pero no es importante si la idea es descansar.
- Marc (9/5): Buena ubicación, servicio, desayuno y caro el precio - Desayuno, ubicación, limpieza, comodidad El precio en general, elevado
- OSCAR (10/5): - El servicio de todo el personal, el ambiente es para descansar
- Stefan (9/5): Un lugar de paz en el bullicioso centro de la ciudad. - Casas BnB está ubicada justo en el centro de Cuernavaca, pero es muy tranquila e íntima. El restaurante del hotel ofrece la mejor comida que he probado hasta ahora en Cuernavaca. El Suite no tenía cafetera propia ( sin embargo, pude pedir café fácilmente temprano por la mañana ). El desayuno no empieza hasta las 9:00. Aunque se anuncia como un hotel con spa, no tiene sauna.
- Roberto (9/5): - Lugar La televisión no servía no se podía apagar y no se veían los canales muy vieja
- Roberto (10/5): La mejor opcion en el centro de la ciudad - Excelente atención, comida deliciosa, habitaciones sencillas pero muy confortables. La variedad del menu es muy buena y los precios son casi iguales a los de cualquier restaurante de cadena. La decoracion vintage le queda muy bien
- María José (8/5): -
- Javier (8/5): - El mantenimiento no es lo mejor, repara con cosas que no armonizan. El servicio y la comida.
- DALIA FRANCO (10/5): Estancia muy agradable y confortable - La comida es de muy alta calidad. Superó mis expectativas. Todo es delicioso !!! Que no haya área de fumar.
- Galaxia (10/5): - Excelente servicio al cliente! Muy bonito y acogedor
- Pablo (10/5): A nice stay! - Included food was great!
- Carlos (9/5): - Muy lindo y cómodo el hotel. Excelente ubicación. Personal muy atento y la comida rica. Solo les diría instalar mosquiteros en puertas y ventanas de las habitaciones para no tener que utilizar el clima a fuerza.
- Lorena (10/5): - Excelente lugar para descansar
- Kassandra (10/5): Puede mejorar el mantenimiento - Servicio personalizado Algunas áreas se ven viejas y descuidadas
- Diego (8/5): -
- Amber (10/5): - There are not enough adequate words to describe our incredible stay at Las Casas!! we were a group of parents, traveling to Cuernavaca for the first time. None of us were familiar with the area… HOWEVER, Las Casas went above and beyond to make sure we had outstanding drivers too and from the airport. Rest assured, we were delivered safely. The hotel is incredibly charming and quiet. The staff knocked our socks off! They took beautiful care of us the entire week we were there. If we needed something, they didn’t hesitate to fill that need. Every member of the staff was friendly and caring. Our rooms were kept beautifully clean each day as were the grounds of our hotel. The on-site restaurant delivered meals we could only dream about. Breakfast, lunch and dinner.
- Peter (2/5): - The place looks great in photos, much different IRL. It's old, they had no hot water, the toilet broke within an hour, they had music playing and projected music videos on a wall visible from our room until well past 1:00 am. We paid for 3 nights in advance, one hour after arriving we had a family emergency and had to return to the US, they would not refund any of our money, and would not even let us use the credits from the nights we were not able to use to pay for food or drinks.
- Jorge (7/5): Good -
- Ricardo (6/5): It was ok. - Location, look and staff I found a couple of small cockroaches. Want to take a shower? Hurry up, warm water lasts a couple of minutes only.
- Alejandro (8/5): - Once inside, the property was very cozy pleasant surroundings with great service from all staff members. Breakfast selection was also great. The closed street where the property entrance was located didn't feel safe. It was OK during the day, but not in the evening.
- Edgar (8/5): - Me gustó mucho la decoración y la limpieza del lugar, la habitación que me tocó era un poco ruidosa a primeras horas de la mañana porque daba justo a una avenida principal. El primer cobro que me hicieron fue 350 peso más que la tarifa de mi reservación y tuvieron que hacer la cancelación del primer cobro para cobrarme la tarifa indicada en mi reserva
- LOURDES (10/5): - Me gustó muchísimo, sólo mejoraría la comida, los platillos lindos, pero no está tan bueno el sabor
- Martha Dalia (8/5): Buen hotel - Está muy bien ubicado, los empleados son muy amables, el lugar es muy bonito.
- Angelica (9/5): Nice - Very good
- Gillian (10/5): An idyllic oasis . Quiet, beautiful tropical setting. Pool was great, lovely temperature. Staff were all helpful. Food w - Everything! Nothing!
- Ronald (10/5): - Beautiful!
- Juan Antonio (8/5): - A pesar de tener muy cerca una sección de bares, estar ubicado sobre una avenida y el paso de muchas personas por la calle, la habitación es muy silenciosa, el ruido no se transmitía y permitía descansar muy a gusto.
- Garth (9/5): Really enjoyed our stay at Las Casas. Would recommend it to others. - This is a beautiful property. Staff are friendly and helpful. Breakfasts are excellent. Centrally located. Only complaint is the lack of hot water in the rooms. Showers had to run for several minutes before tepid water would flow. Neighbouring bars can be a bit loud at night, but Las Casas does a good job of soundproofing the rooms.
- Juliet (9/5): Superb - Gorgeous accomodations; very romantic. I could not figure out how they'd put together such a peaceful garden oasis in the middle of the busiest part of town. You'd never know what you were right next to. If you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you. There was pretty much no hot water. Tepid at best. The climate there is so forgiving, we didn't freeze to death. But a shower that was at least warm would have been nice. There is no hot water in the bathroom sinks; hard for men shaving. The restaurant was hit-or-miss at best. But it was a lovely place to dine or have breakfast. Glamour over food quality or value.
- Benjamin (1/5): Bad - Central location Even though we asked for a quiet room, we were in a room next to an extremely noisy street. The staff mentioned that the windows were sound proof, but nevertheless the room was noisy and it was impossible to sleep. The installations are not worth the price, with cheap materials and some areas that would really need maintenance. The restaurant is ok, but quite overpriced for what it is (120 pesos for a coffee!). The experience was so bad that we left the room (without a refund) and looked for another hotel.
- Maja (9/5): Superb -
- Carlos (9/5): Best in Central Cuernavaca - Very comfortable room. Beautiful grounds. Good service. Great food. I would've liked a warmer pool.
- REGINA (6/5): - El personal con excelente disposición, la propiedad es bonita pero a la habitación le hace falta mtto : muebles y piso, creo que por el precio podrían tenerla mucho mejor. La zona aunque no hay mucho que hacer es complicada.
- Arturo (10/5): - Starbucks
- Arturo (10/5): - Solo el tema Estacionamiento ya que gobies check out al mismo tiempo varios el valet se Saturn
- José Martín (10/5): - Excelente
- Luis (4/5): - The sink was clogged and was not fixed. The tub would not hold water. There was no fridge or kitchen in the suite. A few things didn’t work. And I paid almost $400 for 1 night. I will not be going back and if I could get a refund that would be great.
- Irma alejandra (8/5): - Siento que le falta un poco de mantenimiento a todo el mobiliario, de ahí en fuera todo muy bueno
- Deborah (10/5): Exceptional - Beautiful setting.
- Martin (9/5): Superb -
- Rosa (10/5): Exceptional -
- Ernesto (4/5): - Pesimo internet. Sabanas rotas. Falta de mantenimiento en general al hotel.
- Xavier (9/5): Nice property - The restaurant was very good, the rooms were comfy & clean, convenient location. If I’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t super clean, in fact we decided not to swim it but other people did.
- VICENTE (4/5): - air condition not working properly
- Molly (8/5): Very good -
- Jocelyn (10/5): - La comida es deliciosa, la zona de la alberca muy tranquila y a gusto, las camas y almohadas súper cómodas, el trato del personal muy bien. Es para ir y no salir del hotel. Le falta mantenimiento al lugar, ya no se ve como en las fotos
- Mark (10/5): Exceptional -
- Joseph (10/5): Excellent property and extremely attentive staff ! A++++ - It was a tranquil oasis in the center of everything. The doors close and you could be in the middle of a tropical paradise. Only that I had to leave !
- Aida (10/5): Relaxing beautiful, centrally located hotel by the Cortez Myseumb, shopping. - Las Casa was so wonderful! Our room was fantastic, lovely, and quiet. We had a little balcony overlooking the pool. We would definitely stay here again! We dined at their restaurant and it was superior! The entire staff was wonderful and treated us like royalty! Las Casa has great security and the grounds of this beautiful place went beyond our expectations! Highly recommend! We loved everything!
- Johannes (10/5): - Very nice hotel!
- Verified traveler (10/5): Muy recomendable - ¡Maravillosa experiencia! Gran lugar y excepcional servicio. El restaurante también muy bueno.
- LUIS (8/5): - I little bit expensive for what was it
- Sandra (10/5): Outstanding - Lovely grounds and rooms. Well maintained. Very attentive, professional service. Restaurant on site was the best part. The breakfast that was included was very generous, fresh, and delicious. Wish I could get their rustic breakfast bread where I live.
- Carlos (10/5): - Es hotel excelente, muy bonito, el trato del personal es excelente y la comida es un Plus extra es buenísima, recomiendo mucho este lugar, solo tiene un problema, ya que vengas aquí va a subir tus estándares de comodidad y servicio, no vas a conformarte con menos y vas a querer regresar solo a este excelente hotel.
- Mariana (8/5): - El hotel está en una mala zona, con mucho ruido. El precio de la estancia es muy alto en relación a lo que ofrecen las instalaciones. Las fotos de la página son maravillosas pero nada que ver con la realidad. No hay smart TV, tele vieja, no hay un espacio para estar . La zona de la alberca es diminuta. No es posible lo que cobran . Finalmente al salir , revisan el cuarto para que no falte nada. Nunca me había pasado una cosa similar y menos en un hotel con este precio. Que pena que les roben controles remotos, no es mi caso y sienta muy mal que desconfíen así del cliente . NUNCA VOLVERÍA Y POR SUPUESTO JAMÁS LO RECOMENDARÍA . EL lugar es simplemente un engaño!
- Monserrat (9/5): Superb -
- Alan (8/5): - Agradable
- Stella (8/5): Beautiful & quite hotel with some room for improvement - Beautiful hotel and we had a nice & quite room (despite the hotel being in the city center / close to a lot of bars). We were there during the week and had the pool to ourselves - very nice place to relax. The shower curtain was made out of cotton so it soaked up all the water during showering which led to a lot of humidity in the bathroom. Moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be improved (e.g. we ordered one kind of SPA treatment but got another one).
- Nicholas (8/5): Very good - Excellent
- Daniella (10/5): Exceptional -
- Silvana (10/5): Exceptional -
- Gerardo (10/5): - Todo muy bonito, muy bien conservado, servicio excelente, comida de primera. La pasamos de maravilla.
- Fernando (10/5): Exceptional -
- Kenneth (9/5): Loved our stay at this oasis and would definitely stay again. - The hotel was beautiful and well located in the heart of Cuernavaca. Inside the hotel was like being in a quiet, peaceful oasis, far from the noisy center of the city. The staff - hotel and restaurant - were excellent, friendly, helpful, and attentive. The only issue we had was the poor WI-FI connection. Not sure how much of that was the hotel’s fault since we had poor connectivity throughout Cuernavaca.
- Carolina (10/5): - Nice decoration and food was very good, pool is heated (personally I don't like pool to be warm on hot weather but the staff told us most of the guests request it that way)
- Anandrea (10/5): - Nos encantó! La comida es excelente. El servicio también.
- Richard (10/5): - Above and beyond service. Great, caring staff.
- daniel (8/5): - Esta lindo, la comida es buena, pero de noche no hay ningun tipo de servicio a huesped, no puedes pedir nada, ni agua ni hielo, absolutamente nada, por que sencillamente no hay nadie para atenderte, y el estacionamiento esta oscuro, feo, y al regresar de ahi caminando da una sensacion de inseguridad.
- Verified traveler (10/5): Para regresar - Cumplió mis expectativas, es precioso, el servicio increíble, el restaurante delicioso, el único pero…poca fuerza en la regadera
- Arturo González Castelazo (8/5): - Todo bien
- Mathieu (7/5): Good - The food at the restaurant was excellent. The general ambiance is very quite and chill. The swimming pool was nice. Our room has a lot of humidity, and it was quite basic (for the price we paid). It also lacked of light. And then there are little details (but once again, for the price you look into details...). The humidity caused the paint in the bathroom to be crackling, the shower curtain was difficult to slide...
- Efrain (8/5): amazing restaurant, very nice and super clean hotel, great service. - the restaurant was absolutely outstanding, I tried the best black mole I have tasted in my life. all the meals were awesome, every plate for breakfast and dinner was presented like a work of art and the flavor was just as good. the room was super clean kinda small but very comfortable. the only downside was that it was kinda loud from street noise. the very unfortunate situation was that the downtown area of Cuernavaca is completely trashed. there are piles of garbage everywhere and it gets very, very crowded in the afternoon. but the restaurant is so good, that I would come back for the food.
- Joselyn (10/5): Exceptional - lovely restaurant seating, nice outdoor environment, clean room, friendly staff
- Jose (8/5): Very enjoyable, affable hosts. A little expensive - Small boutique hotel right downtown. Quiet and excellent location. Room was nice and confortable. Not much view. Garden and pool small but very nice. Food was a very nice surprise. Spa was also nice Maintenance is not great. A little expensive
- Simonne (9/5): Superb -
- Ross (8/5): Great location, very safe. excellent accommodations, good food and knowledgeable friendly staff - Friendly staff, great food, good location and great accommodations location, safe and great accomdations
- Gordon (10/5): Exceptional -
- Curtis (8/5): - Delicious bkfast every a.m., friendly, mostly quiet. . . would go again for sure.
- Anonymous (8/5): Very good -
- lidia (8/5): - No me agrado en general la propiedad. La llave la tienes que dejar porque no es de tarjeta. Al final decidimos no quedarnos a dormir. Lo único que me gusto es que está céntrico.
- Russell (10/5): Wonderful location, facilities and staff. - Great location, wonderful facilities and exceptional rooms. Nothing was too much trouble for the staff who went out of their way to make our stay comfortable. Some rooms can be a little noisy from nearby bars at night.
- Maria (10/5): - The hotel is a beautiful old mansion nicely decorated. It is conveniently located close to all main attractions, walking distance. Has valet parking to facilitate move around when needed. The staff is very friendly and helpful. Highly recommended.
- Ana (6/5): - Well - it needs an upgrade. Pool área in good condition. Furniture completely outdated. room good and clean. Costumer service extremely rigid and complicacted/. Very you g staff without experience in tourism or business. Good great. What out - they send enormous quantity of messages via what’s up. Unnecessary and repetitive. I will not go back, maybe for brunch and dinner
- Uri (6/5): - Mantenimiento del hotel regular; el cuarto tenía humedad en varias paredes, se oía el ruido d ela bomba de agua cada que se usaba el lavabo o regadera. Tome la suit y la recamara NO tenía aire acondicionado, tuvimos que dormir en la cama de afuera. Las instalaciones en general aunque bien pintadas, había deterioro ( muebles rotos, oxidados). Personal muy atento y amable. Restaurant: platillos d ela cena normal platillos del desayuno muy rico. El hotel está en el c entro d ecuernavaca, difícil caminar por la zona, no est bonito y al parecer peligroso
- Ignacio Alberto (8/5): - Muy bien
- Ricardo (10/5): Outstanding service and food in charming hotel! - First the restaurant: Excellent, amazing, delicious! The food is outstanding! The breakfast which was included is fabulous! It includes coffee, juice, fruit, fresh bread, and then the main course! The hotel is very small and intimate. The pool is heated and we had two days swimming during new year's. Plus the weather was 80 F. The rooms are very comfortable and the decor is beautiful, black and white with use of mirrors and black metal. It is an oasis in downtown cuernavaca. Downtown is not very beautiful, we expected better, but the hotel certainly made up for it. The service was outstanding. They even opened the restaurant 1 hour earlier to serve us breakfast before our early departure. Really outstanding service!
- Fernanda (4/5): - The property needs an update. You can tell it’s seen better days. Smells moldy. My shower had a handful of hairs stuck to the wall, it was disgusting. My TV was not working either and it took a long time for the staff to figure out/fix the issue. All the while standing in my room when I was ready to be done with my day. Location is not safe either. Save your money.
- luis paulino (10/5): - Muy bonito
- Mariana (8/5): Muy buen restaurante - Muy bien en general, el restaurante es muy bueno y eso le da un súper extra a la estancia, muy agradable para una escapada
- James Ryan (10/5): - Very clean and very central. The on-site restaurant is one of the best in the city.
- JORGE (8/5): Bad odors and pictures are not compatible w/rooms - It’s a great service, WhatsApp notifications and requirements. However a lot of pressure to book at their restaurant. They charge extra for everything, from additional soaps. Great food at their restaurant, either breakfast included or dinner Pictures are not compatible with what the hotel offered.
- Ana (10/5): UNA OPCIOÓN PERFECTA - INCREIBLE la atención de todos fue muy amables, atentos cordiales. hasta fueron a comprarme un cargador, La comida del restaurant fue deliciosa.
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