MainStay Suites Spokane Valley

Name: MainStay Suites Spokane Valley
Address: 16106 East Indiana Avenue, Spokane Valley, us

Location: 16106 East Indiana Avenue, Spokane Valley, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Location
Located in Spokane Valley, Washington, My Place Hotel is just a short drive from Spokane Valley Mall, offering easy access to shopping and entertainment.

Comfortable Accommodations
Each guest room is equipped with air conditioning, a flat-screen cable TV, and a kitchenette for added convenience, making you feel at home during your stay.

Exceptional Amenities
Enjoy free WiFi, a 24-hour front desk, on-site mini-market, shared lounge, and complimentary parking, providing everything you need for a relaxing and hassle-free experience.

Experience comfort and convenience at My Place Hotel - Spokane Valley. Book your stay now for a memorable visit to Spokane Valley!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Kid meals
Lower bathroom sink
Coffee Shop on site
Visual aids: Braille
Auditory guidance
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Smoke alarms
Food delivered to guest room
Delivered food - securely covered
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Secured parking
Bulk dispenser for toiletries

Rooms Available

Queen Room - Non Smoking/Interior Hall

The spacious double room offers a seating area, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room's kitchen is available for cooking and storing food. The double room provides a carpeted floor and heating. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Hair dryer
- Radio
- Desk
- Seating Area
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Smoke alarm
- Carbon monoxide detector
Queen Room/Hearing Accessible - Non Smoking

The spacious double room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room's kitchen is available for cooking and storing food. This double room features heating and a TV. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Radio
- Desk
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Smoke alarm
- Carbon monoxide detector
Quadruple Room with Two Queen Beds - Non Smoking/Interior Hall

Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room's kitchen is available for cooking and storing food. The quadruple room offers a wardrobe, a carpeted floor and heating. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Smoke alarm
- Carbon monoxide detector
Queen Room with Two Queen Beds - Non Smoking/Interior Hall

Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room's kitchen is available for cooking and storing food. A wardrobe, a carpeted floor and heating are offered in this quadruple room. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Radio
- Desk
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Smoke alarm
- Carbon monoxide detector
Quadruple Room with Two Queen Beds and Tub - Disability Access/Non Smoking/Interior Hall

Offering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room's kitchen is available for cooking and storing food. The quadruple room offers a wardrobe, a carpeted floor and heating. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Smoke alarm
- Carbon monoxide detector
Queen Room - Disability Access/Non Smoking/Interior Hall

The spacious double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room's kitchen is available for cooking and storing food. The double room offers heating. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Smoke alarm
- Carbon monoxide detector
Room, 2 Queen Beds, Connecting Rooms

2 Queen Beds
312 sq feet

Layout - 20 bedrooms
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 37-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Weekly housekeeping provided
- Connecting rooms available
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Closed captioned TV
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Smooth flooring in room
Room, 2 Queen Beds (Hearing Impaired With Recliner)

2 Queen Beds
338 sq feet

Layout - 20 bedrooms
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 37-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Visual doorbell/knocker notification
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Smooth flooring in room
Queen Room With Two Queen Beds

The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
Single Queen Room With Recliner

Equipped with a full kitchen, this room includes a refrigerator with an ice machine, microwave, sink, toaster, single use coffee machine, and stovetop. Offering a pillow top bed with microfiber sheets and a down duvet, you can enjoy the flat screen TV with cable channels including HBO. This room provides a closet with an iron and iron facilities for convenience. A seating area with a dining table with 2 chairs are also in this room. Free wired or WIFI access is available in this room.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
Double Room

Equipped with a full kitchen, this room includes a refrigerator with an ice machine, microwave, sink, toaster, single use coffee machine, and stovetop. Offering a pillow top bed with microfiber sheets and a down duvet, you can enjoy the flat screen TV with cable channels including HBO. This room provides a closet with an iron and iron facilities for convenience. A seating area with a dining table with 2 chairs are also in this room. Free wired or WIFI access is available in this room.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Coffee machine
- Upper floors accessible by elevator
- Socket near the bed
Queen Room - Hearing & Mobility Accessible - Roll In Shower

Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
Queen Room With Recliner - Hearing Accessible

In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
Queen Room - Mobility Accessible

In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
Queen Room With Two Queen Beds - Hearing Accessible

Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
Queen Room With Two Queen Beds - Mobility Accessible

In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
Queen Room With Two Queen Beds - Hearing Accessible

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Hearing accessible
Queen Room With Two Queen Beds

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector

Guest Reviews

Sam Vaz (8/5): -
Jennifer (6/5): Price sees higher for what was offered - Close to highway No coffee
HOLLY (10/5): - The fact that they had everything as if you were in your own home comfy beds kitchen fully equipped with pans and dishes Can't think of anything it was perfect
jada (3/5): Do better - The front desk guy was nice and close to where we needed to be Room smelled terribly of cigarette. Room not clean. No body wash in the shower. It was an empty co trainer. Heater was not working and we had to call maintenance to get it fixed
Terrance (9/5): -
Nicki (1/5): The room stunk. Not sure what the oder was, but it made it difficult to sleep. You could not have the window open becaus - Conveniant It was SO loud from the freeway noise
Rivas (8/5): -
Ralf (8/5): -
Robert (6/5): -
Jessica (4/5): - The price The hotel smelled of Marijuana, bed was uncomfortable, the pillows were terrible. The hotel is right next to the freeway so you hear cars raving up all night long to get onto the freeway. Seemed kind of like a run down facility.
Derek (5/5): -
EVA (6/5): -
Rivas (9/5): -
Katelynne (7/5): -
Terrance (8/5): -
Desta (10/5): You have excellent service, but please improve the door key. - The staff as well as the facility in general is amazing. The door key was challenging when it is in contact with credit cards or a car key.
Desiree (8/5): -
Dustin (9/5): -
Megan (10/5): -
Pack (8/5): -
Cynthia (10/5): -
Blly (7/5): -
Michael (6/5): Good facilities, Indifferent or Poor Staffing - Hotel is located far into the eastern Spokane Valley, about 8 mi from the ID border. Inconvenient for most purposes, but perfect for my purposes. A short walk away is an excellent Mexican restaurant with good service and great drinks. The Centennial Trail is about 1/3mi away. Room was large and included a servicable kitchen. I wouldn't stay here unless I had interests in the eastern Spokane Valley. Way too far from the action in Spokane proper. More importantly for my stay was the utter unwillingness of the staff to resolve a big problem created by the corporate take-over of the prior owner of this hotel building. I made my reservations long in advance, and this corporation took it over. It then sent me promotional emails. But when I showed up at the front desk after a 60 mi bike ride, they had *no* record of my reservation for a 3-day stay. And did nothing to help; they simply pointed at Booking. They utterly failed at their responsibilities as a business or as a front desk & management staff.
Crystal (10/5): - Shower pressure was awesome and the beds were comfortable and room was ice cold.
Joan (9/5): Very satisfied - No breakfast at those location Bathroom sink stopper stick. Minor problem
Bonnie (3/5): Long two days!!!! - The staff was pleasant. Elevator broken.. I had knee surgery and had to walk up to third floor. Heater did not work. Public restroom had lid off tank and plunger was disconnected from chain.
Leslie (5/5): Can't say I would recommend it but it's not too bad. - It was a 2 star hotel so my expectations were not high. It was relatively clean although the room across the hall from me was open for several days due to a mildew smell complaint from a different occupant. I appreciated having the kitchenette. It was a 2 star hotel so my expectations were pretty low. The staff did not seem to be well informed about the hotel's policies. The construction of the building allows sound to travel. Whenever someone opened a door within 3-4 rooms from my room, it sounded like someone was trying to get into my room. Very disconcerting. The pet relief area was steep incline, making it hazardous for folks with mobility issues. Also the room rates vary wildly and the price I paid was far above what was being offered for the same nights after I checked in.
Michael (3/5): Good facilities, Indifferent or Poor Staffing - Room was sizeable and well furnished. Everything was clean & functional. Hotel was adjacent to freeway, so it wasn't great to have the window open but wasn't terrible or smelly either. A great Mex restaurant was a short walk away, as was the Centennial Trail along the river which extends to Spokane and Couer d'Alene. Price was reasonable but not great for a place WAY out in the valley. I seriously downgraded as the hotel had no record of the 3 day reservation I'd made many months prior thru booking.com. Much worse, both the desk clerk & their manager assumed ZERO responsibility for the error or the position it put me in, simply blaming booking. Realistically, this was the hotel chain's responsibility as they bought the property from another hotel chain after the time I booked my reservation. The core problem is that the new chain failed to reconcile the reservation list they maintained with that from Booking.com. I has arrived for a high school reunion nearby, after a 500 mile bike ride. And the hotel staff merely says "not our problem." THAT justifies the downgrade.
Charles (9/5): Excellent , would be more than willing to stay there again - Cleanliness and excellent treatment by staff Less truck noise
Justin (10/5): -
Rowan (8/5): -
Dembosky (8/5): -
Ralf (8/5): -
Debra (10/5): - Very friendly staff
Debra (9/5): -
Colleen (8/5): -
Persinger (5/5): -
Starla (1/5): Do Not Recommend - Front desk lady was incompetent and rude. She could not program our key card and said we had to leave our room latch in the door leaving it left open if we were to leave anywhere. Insisted the hotel was full, despite the nearly empty parking lot.
Ralf (8/5): -
Ralf (8/5): -
Ralf (8/5): -
Teresita (7/5): -
Tamisha (1/5): Poor service and hotel ran down - Location close to interstate Dirty-pulled out vents from air conditioner and it was filthy. My boyfriend got stuck in elevator. Our keys continuously didn’t work eventually they changed out the battery on our door. I was overcharged for the room. I was told I’d get a refund in 7 to 10 days for that overcharge and the inconvenience of our cards and elevator and I haven’t seen anything to date yet.
William (2/5): - We never stayed the elevator was out bad knees so we did not stay because the could not accommodate us.
marla (6/5): - Getting run down, the bed was too firm, no regular in-room coffee, receptionists were not customer oriented.
Makayla (6/5): -
Rachael (3/5): - Elevator was broken and we were placed on the third floor. My mother isn’t able to walk up stairs. A phone call with a heads up would have been nice.
Kria (2/5): - dirty sheets and broken stove top with a rude front desk staff. only stay here if you want bedbugs and to catch something as the rooms are disgusting. we checked out 20 mins after we checked in. 0/10 recommend
Terrance (9/5): -
Sherry (10/5): -
Wendy (8/5): - Door lock above the bolt lock was broken. However I til the desk clerk about it and he put on a new on.
Jill (6/5): - My room had a horrible stench that didn't relent my entire 3 day stay. Not sure if it was a moldy filter in the AC/heat unit, something in the garbage disposal before I arrived, something in the carpet or something else. I left the bathroom fan and stove fan running every day while I was out and HOURS later when I returned it still smelled awful. The carpet/floor was gross. I always travel with a clean pair or socks that I wear around the room while I am getting ready for bed in the evening and my clean socks were FILTHY after about 20 minutes. I also had a problem with my key card not working when I returned to the hotel every day of my stay accompanied by a long wait in line to get the front desk to fix it. After a long tiring day doing the thing I was in town to do everyday - waiting in line holding armsful of my belongings before I could get into the room was extremely frustrating. Overall - definitely not my favorite hotel stay. Other than those things my stay was adequate. My check-in clerk was friendly and the facility was reasonably quiet and felt safe enough.
John (4/5): Find A Better Place! - Room was dirty...used washcloths on the bathroom floor...used kleenex by the bed...light fixture above the mirror in bathroom did not work...neither did the hair dryer...find another place to stay!...this is the first time I've left a review after hundreds of bookings through booking.com
Micayla (5/5): -
Charles (10/5): - Friendly staff, clean rooms, convenient location
Willis (8/5): - OK
Charles (8/5): - Clean room, friendly staff, good coffee and a convenient location; surprisingly quiet room even though it is close to I-90
Brianna (8/5): - The staff was very kind! Unfortunately, the breakfast options were very limited and processed and the area is not great. The rooms were ok - but good enough for a couple nights on a budget!
Brittany (4/5): - I stayed in room 117 and there was much to be left wanting. the bathtub had pubic hair in it, the window sill was caked in dust/dirt. there was a red splatter on the ceiling in the main area and the bathroom wall had many objects that i can only assume were snot wiped on the wall behind the door. i went to Target and purchased cleaning wipes to wipe everything off and headed out first thing in the morning. I wanted to like it so much, it is so close to where I needed and I wanted it to be a new go-to option for travels. The woman who checked me in was FANTASTIC, she was kind, swift and cheery. She made my night wonderful, even wishing me a Happy Birthday.
David (10/5): Good place -
Michael (2/5): - Room smelled horrible, like vomit.
Martin (10/5): - Stayed for one night . Establishment was clean and quiet. Staff respectable and helpful. Save area around hotel . Overall had a good experience.
Joshua (8/5): - Good value for money, and essentially a bare bones pass through hotel. The highlight were the welcoming staff. Both the lady who greeted us on the Saturday night and the man in the morning were both very welcoming. The room was clean, and the bed comfortable, but there was a slight smoke smell. Quiet room despite being metres from the highway. We had a good experience here.
Johanna (2/5): -
Johanna (7/5): -
margo (4/5): Does not meet expectations - Hot water Tv in room didn't work, extremely noisy, uncomfortable bed, hard towels. Told they provided shampoo, conditioner and body wash complimentary and they were empty and ignored when we said something about it. Lighting in the room sucked. Won't return
emily (10/5): - Clean and modern and comfortable
Donna (8/5): - Good eateries nearby
Kelly (10/5): Pleasant Stay - Very nice place to stay for the cost. the bed was comfortable, and the room was nice and clean. Front desk staff were very helpful and nice.
ticen (9/5): -
Dundas (1/5): Horrible....everything about it - The clerks were helpful and friendly. The room was filthy, the sheets stained, it smelled like pee, and the refrigerator froze (and ruined) everything in it!
Countryman (8/5): -
Amit Vasant (2/5): - worst stay ever/ no cleaning for 10 days
Zane (2/5): - We had stayed at this hotel many times when it was the My Place Hotel and loved it. Sadly, this time we felt unsafe, our room smelled horribly and we had a package stolen. The manager claims it was picked up/returned to UPS three days after it was delivered (and two days before our arrival) but the driver has stated he never went to pick up the package once he delivered it three days prior. UPS still does not have the package 10 days later.The room smelled horribly and the manager treated us with complete and utter disrespect. We did call the hotel ahead of time to ask if we could send a package and were told yes that would be no problem. The manager then claimed they only accept packages if you are in the hotel that day, which we were never told and our package arrived five days before our arrival. It was a 1.4lb box. The manager refused to help us (if the package was picked up UPS would have given him a receipt) and even the front end staff didn't know about this policy of not holding a package for a few days until we arrive. It is unfortunate that such a great hotel has turned into something so bad. We would still like to know where our items are.
Shawn (7/5): Probably won’t stay here again. - We picked this because of the price and location. There is a lot of road noise, no breakfast. The light over the bathroom sink didn’t work, so there was a floor lamp in there! No TV channel guide or any way on the TV to know what stations were available.
Ryan (7/5): -
Tonie (6/5): - First room we got had such a horrific smell that we had to switch rooms. Staff kindly moved us. Sheets were dirty in both rooms. No one came to change so we got clean sheets & did it ourselves. Stained carpets throughout. Edges of cabinetry were peeling. Enjoyed the 24-hour coffee. Road noise was pretty bad. Lobby bathroom out of order. No housekeeping until you check out & none responded when requested. I’ve stayed in worse. Staff was very nice & doing their best.
Leslie (4/5): - Room smelled like a wet dog, couldn’t check in till 1500, shower soaps were empty, no bottle water available for sale in lobby,
DaLona (6/5): - No breakfast option
Victoria (4/5): Highly disappointed and disgusted 😔 - The initial front desk attendant wasn't the friendliest . You can immediately smell a foul smell once you reached the hallway. The room did not smell good either. There were a ridiculous amount of patched up areas throughout the room from someone or something punching through the walls which included the shower. Damage everywhere! The pillowcases had black smudge stains on it. The headboard wasn't wiped. It had smudges all over. The ironing board looked disgusting. It should be burned and thrown away. The bed and pillows were awful. You can smell whatever was being cooked seep into your room. The frame creaked like it was gonna collapse at any moment. I don't know how this hotel it ranked so high on hotel.com. I stayed here years ago when it was new so it was fine. But I wish I researched google or another website. Highly disappointed overall. This place been through some stuff.
Verified traveler (8/5): Ok for 1 night - Pillows were too thick. Freeway noise. Was just OK place to stay but the price was good.
Jaime (4/5): - My door had obviously been pried open with a crowbar or something else. There were a lot of scary-looking customers. The furniture was in poor repair. The lobby staff were far more interested in chatting with friends than maintaining a professional environment. Overall a poor offering for the relatively high price.
Miguel (10/5): - Absolutely an amazing service by the staff Robert Hernandez was very friendly and professional we definitely will come back to stay thank you so much for everything
Mary (6/5): - Interstate noise all night Toilet kept running off and on. Bathroom light fixtures aren't working, so a floor lamp was there in bathroom to use. This place has a lot of potential. Kitchenette is excellent. Price good. Not a lot you can do about your backyard being a busy interstate. Otherwise hotel was quiet. No breakfast. ⁸
Neary (8/5): It was nice . The staff was great the lady in charge of the desk day shift was great. - It was quiet. Shower was clean. The room has dust cobwebs on the curtain to the wall. The beds were hard. I left my personal pillow and called was told yes it was found and they would send it. It had been a month my pillow was never sent to me.
Sam (10/5): - We had a great stay! Clean and very nice staff!
Gina Romano (8/5): Clean, comfortable rooms with all the basic necessities of home. - The location was perfect as I visited the World Wide Dreambuilders headquarters and the Spokane Valley Center Place Regional Center. The staff could have been friendlier. I didn’t feel welcomed by the front desk staff, not necessarily unwelcome, but they definitely could have been friendlier. I thought it was a little pricy, I found the best price on booking.com
Jill (2/5): - Upon entering the hotel it smells strongly of cigarette smoke. The floors are filthy in the hallways . It does not appear to be a safe environment for women and children and is more for transient lifestyles. I do not recommend this hotel for families.
Tonie (6/5): - Our bathroom sink was backed up. I reported it to the front desk and it was never fixed. Stayed 3 days and I asked for clean towels that I never received.
Lyle (7/5): -
Todd (2/5): - This was without a doubt the worst hotel I’ve ever been to. We left after they tried to move us to a second room that literally smelled like dead rotten fish. The first room had black stains on the sheets, pillow cases and comforter. The trim on the wall was coming off and the carpet had stains. It was an absolutely disgusting experience. We decided driving 5 hours through the night home would be a better than staying at this hotel. The front desk worker did try, but you could tell she was at a loss of words after she looked at both of the rooms she gave us. She seemed shocked at how bad these rooms were. Oh, and the key card machine would not work and it took her about 15 times to find a key that worked. She was nice though and did apologize for the inconvenience. It was obviously not her fault.
Scott (6/5): Pleasant - The staff was very friendly and helpful. The toilet wouldn’t flush, no maintenance person to fix it, no other room to move to, given a plunger and it took me the night and the next morning until I finally got it to flush properly myself! There is no decent established pet area
April (7/5): Disappointed in price this time - I've stayed here before and liked how it was tucked away from the busyness of the city. Enjoyed the accessibility of the mall and off ramp to the freeway. Originally I had reserved it for July 18-20. I then had to change the dates to July 25-27. The price went up $70!!!! There was no big events going on in Spokane and even though there is a kitchen, this place was not worth $150/night.
Ashley (4/5): - Staff were helpful but not as clean as it looked in photos
Scott (7/5): Good - Staff was very helpful and very friendly No decent pet area, no grass, no poop bags
Mark (10/5): loved the size of the room and the nice chair! - the room was very well laid out, it even had a lazy boy chair in it-wonderful! everything was great, the motel was easy to find and the elevator worked well.
Colleen (8/5): Nice place to stay - Easy to find, right off the freeway. Nice big room with kitchenette including full size refrigerator. Friendly, helpful, welcoming staff. Nothing I didn't like, everything was good.
Lewis (10/5): Exceptional - From the friendly greeting at check in to the kitchenette and refer with ice maker was ideal for what we needed.
Carol (7/5): Good - I reported a dangerous issue in the stairwell, I caught my shoe and almost fell. Given these are to be used in an emergency I felt it important to report. The desk clerks response was, “I’ll tell Robert tomorrow “ Read above. Lack of concern over safety issues
Ryan (8/5): Very clean - Clean and decent for the price point. There was audible road noise from the freeway, but it was more of a white noise hum, which I am able to sleep thorough. If you're used to complete silence, you might have a hard time sleeping.