Okada Ryokan Warakutei
Location: 505 Hirayu Okuhida Onsengo, Takayama, Gifu-ken, 506-1433, Takayama, JP
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Discover the serene beauty of the mountains at Okada Ryokan Warakutei, where tranquility meets luxury.
Relaxation Awaits
Indulge in our exquisite recreational amenities, featuring rejuvenating hot springs, a soothing hot tub, and a relaxing sauna designed to melt your stress away.
Culinary Delights
Savor the flavors of local cuisine at our on-site restaurant, KEYAKI, or enjoy a cozy meal in your room with our limited-hours room service, ensuring a delightful dining experience.
Comfort & Convenience
Stay in one of our 70 beautifully appointed guestrooms equipped with heated floors, flat-screen TVs, and complimentary Wi-Fi. Enjoy daily housekeeping and the convenience of refrigerators and safes for your peace of mind.
Immerse yourself in this mountain retreat—book your stay at Okada Ryokan Warakutei today!
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Guests with tattoos are welcome to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Free WiFi
- Luggage storage
- Sauna
- Table tennis
- Designated smoking area
- Elevator
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Mountain biking nearby
- Snowboarding nearby
- Braille or raised signage
- Free self parking
- Ski passes available
- Wheelchair-accessible on-site restaurant
- Handrails in hallways
- Handrails in stairways
Rooms Available
-
Superior Japanese Style Room (Room Only)
4 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Run Of The House
4 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Standard Japanese-Style Room (Room Only)
3 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Japanese-Style Premium Room with Open-Air Bath - Annex (with Basic Dinner & Breakfast)
5 Twin Futons
Located in an annex building
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Accessibility - Wheelchair-accessible bathroom vanity
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Wheelchair-accessible bathroom vanity
- Bed sheets not available
-
Japanese-Style Premium Room with Open-Air Bath - Annex (with Hida beef Dinner & Breakfast)
5 Twin Futons
Located in an annex building
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Accessibility - Wheelchair-accessible bathroom vanity
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Wheelchair-accessible bathroom vanity
- Bed sheets not available
-
Japanese-Style Premium Room with Open-Air Bath - Annex (with breakfast)
5 Twin Futons
Located in an annex building
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Accessibility - Wheelchair-accessible bathroom vanity
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Wheelchair-accessible bathroom vanity
- Bed sheets not available
-
Standard Japanese-Style Room (with Hida beef Dinner & Breakfast)
3 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Standard Japanese-Style Room (with Basic Dinner & Breakfast)
3 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Superior Japanese Style Room (with Basic Dinner & Breakfast)
4 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Superior Japanese Style Room (with breakfast)
4 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Standard Japanese-Style Room (with breakfast)
3 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
-
Superior Japanese Style Room (with Hida beef Dinner & Breakfast)
4 Twin Futons
Layout - Tokonoma (alcove) and fusuma (room partition)
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Premium bedding
Bathroom - Bathtub or shower, a toilet with electronic bidet, and slippers
Practical - Safe
Comfort - Daily housekeeping, tatami floors (woven mat), and heated floors
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Toilet with electronic bidet
- Tokonoma (alcove)
- Fusuma (room partition)
- Heated floor
- Bed sheets not available
Guest Reviews
- Athicha (8/5): -
- Justas (9/5): Great short stay for our family - The staff were very welcoming and accomodating. We were late to check in for dinner so they left our dinner in the room, which was very nice. Onsen is great too and we enjoyed our stay The only thing I can think of that the coffee was very bitter, otherwise we had a great time
- carlotta (10/5): Japan experience pro - Struttura molto accogliente e con tutto ciò che stavamo cercando. L’onsen è semplicemente spettacolare con due piscine interne e due esterne ed è possibile accedervi dalle 3.00 pm alle 9.00 am( andarci alla sera sotto il cielo stellato è stato meraviglioso). La cena e la colazione incluse nella mezza pensione sono tradizionali e particolari ma consento di vivere una bellissima esperienza. La camera in stile giapponese è ben curata. Sono appena andata via e già mi dispiace non essere più lì.
- 北川 (6/5): - 温泉と部屋のゆったり感 受付の人が無愛想。 料理のメニューが今一つ。
- Elie (8/5): -
- leila (5/5): -
- Chris (10/5): - Les repas et le onsen
- Raisa (10/5): - Очень красивое оформление отеля, как музей. Настоящий Онсен -
- Alejandro Candal Carro (6/5): -
- 辰巳 (7/5): -
- 永野 (6/5): - 清潔でゆったりと過ごせました、従業員の皆さんも親切で感じが良かったです
- Maggie (6/5): 体验还行 - 入住第一天遇到日本旅行团，但是酒店安排合理 并未受到过多打扰。 餐食，特别是早餐稍微不太习惯。
- JUI CHEN (9/5): -
- Stephane (8/5): - Très beau onsen extérieur et excellent dîner. L'ensemble de l hotel mériterait un rafraîchissement ( parties communes et chambre)
- Irina (10/5): Красивый, чистый и аутентичный рекан. От автобусной станции 5 минут пешком. Онсен раздельный для мужчин и женщин, работа - Очень красивый, уютны и аутентичный рекан. Онсен открыт всю ночь. Девушка на рецепшен была очень доброжелательной и все подробно мне рассказывала и показывала, так как я не знаю английский она терпеливо общалась со мной через телефонный переводчик.
- Anthony (10/5): - Très bon ryokan rapport qualité prix imbattable
- 家慶 (8/5): 員工有台灣人 中文英文日文都可以溝通 對外國客來說很友善 - 餐點與露天溫泉 無
- miles (8/5): - the real japanese ryoken experience bit dated but ok
- 隆 (8/5): 快適でゆっくり過ごせました - 平湯バスターミナルに近い宿を探しました。 施設自体は古いですが掃除が行き届いていてとても快適でした。温泉が最高です。風情のある作りで露天風呂もとても良かったです。 考えてみてもありませんでした。
- Thanakorn (10/5): -
- Melissa (10/5): - We arrived late in the evening, the lady receptionist was still waiting for us with a smile and dinner was kept for us in the room, thank you so much. We had a really good stay in our spacious room, comfortable futon, lovely onsen, and great meals. Wished we could stay longer. Nothing
- Bao Tran (10/5): - Amazing view from our room, the room was spacious and fully equipped. They also provided us yukatas and outer wear. The onses were amazing, and importantly TATTOO FRIENDLY!! Even with the open air bath. Meals were okay but the service is what impressed me most. The staff with the glasses tried to introduce the dishes to us in English and he was super nice and kind. He made our dining experience!! Highly recommend if you ever stay in the area.
- Stanley (3/5): The hotel itself is fine, but the stay was ruined by the front desk staff, who were consistently rude, dismissive, and u - The restaurant staff were professional, polite, and genuinely hospitable. Service in the dining area was efficient, respectful, and aligned with true Japanese hospitality. The contrast in attitude made it clear that the restaurant team understands customer service and takes pride in their work. The front desk staff were consistently rude, and impatient. Basic questions were met with irritation or dismissiveness, making us feel like a burden. A staff member refused to assist with a purchase in the gift shop, simply saying “no” without explanation. When booking a private onsen, the staff rushed through instructions and behaved as if we were wasting his time. The overall impression is that the hotel is happy to take money from foreign guests but resentful about interacting with them.
- CHU YIN (1/5): 預訂了11/26一泊二食的住宿,當天因為一些突發狀況到醫院急診, 到飯店已經晚上八點左右, 櫃台剩一位不確定是老闆還是員工, 剛好用booking預定人數上又給我出問題,溝通過程極度不耐煩又兇 - 有一位男性老老的老闆態度有夠差, 被他嚇死, 現在日本的服務水準已經變這麼低了嗎
- Puttachart (10/5): ได้เรียนรู้ การอาบน้ำร้อน เพื่อบรรเทาอาการปวดกล้ามเนื้อ - Public Bath hot spring ดีมาก มีบ่อกลางแจ้งด้วย ไม่มี บริการยอดเยี่ยม
- Er'Ella (9/5): טוב וחבל שלא היה מקום ללילה השני שלאחריו. - הלינה היתה ללא ארוחת בוקר. המלון היה נחמד וטוב מבחינת האווירה, הצוות והמיקום. הכל היה טוב.
- Tomokatsu (9/5): 温泉と食事がとても良い宿です。 - お風呂が素晴らしい！ ご飯も美味しい！ 駐車場が広い！ 食事処のスタッフが気が利いていて良かった。 スタッフか旅行代理店の様な方が、ホテル内を固まってあちこち移動して研修の様なことをしていて、ゆったりした空間が台無しでした。 大浴場にスリッパ番号札が無いので、混んでると誰が誰のかわからなくなるので改善が必要です。
- Hsien Chun (8/5): 性價比高 - 戶外湯池很大、有風景，服務人員態度佳 冰箱裡疑似有黑黑的痕跡
- Hui (7/5): The service is good and the dining staff were very friendly - Is really convenient near the bus stop to get to kami kochi The room feels kinda small and the room lighting is dim
- arie (10/5): - The location was very close to the bus station. The stuff were great. Dinner+Breakfast Japanese style it was great and great service. The beds was futon, not comfortable.
- Andrej (9/5): - Das Essen war echt schlecht. Da hatten wir in anderen traditionell japanischen Etablissements besseres. Der Rest war aber wirklich sehr schön und das ganze Personal war nett und nicht aufdringlich.
- guan (8/5): -
- Monica (10/5): 我選擇一泊二食的方案，主廚料理用心，擺盤令人賞心悅目，食材也選當地當令的新鮮蔬果， - 就是有溫泉旅館的樣子，非常喜歡這種氛圍。 沒有
- 憶姝 (8/5): 飯店充滿日式溫泉旅館的氛圍 - 員工親切 無
- IKU (9/5): -
- machiya (7/5): -
- Ming-Hsuan (9/5): - 溫泉浴池很棒，尤其戶外池，非常放鬆
- hiromi (8/5): 良かったです！ - 展示品など、歴史を感じられる旅館でした。特に、露天風呂が、素晴らしい‼️ 接客に、フレンドリーさが、欲しかった。
- Simone (6/5): Onsen piacevole, albergo vetusto - Vale la pena andare in questa struttura, situata in una località termale tra le montagne, per provare un onsen tradizionale. Ha diverse vasche interne ed esterne, a varie temperature e circondate dal verde del giardino. La struttura è datata. L’arredamento è simile a quello di una boutique di souvenir. Tatami e moquette sono macchiati e il bagno non è bellissimo.
- YUJING (10/5): 去完上高地後來泡溫泉住宿真是人生極致享受 - 三點一開直接去溫泉獨享大眾池、那個自己的湧泉水蠻好喝的、早餐晚餐都好吃、員工都很友善 無
- CHINGYI (9/5): -
- YUNTAN (8/5): -
- 村田 (3/5): -
- Tsung Yang (9/5): -
- Bobbi (9/5): Superb - This was our first onsen experience and we enjoyed it. The kaisiki meals were fun and we got to try a lot of interesting things. The walk from the bus station is only 5 minutes although google sent us around a back way when we first arrived. Just take the main road :) Most of the staff were super friendly and helpful. Yukatas in various sizes were available. The only negative was the irritation we sensed when we arrived. I had written in advance and was told it would be ok to store our luggage before 3pm check in. Baggage storage is also listed as a service they offer. We were made to feel like it was a big inconvenience to show up before 3pm and then the luggage was just left in the open in the lobby. Had we known it would be a problem we would have just stored it at the bus stop or taken a later bus.
- Simon (6/5): Pleasant -
- Takateru (6/5): - 上高地への拠点としてロケーションは文句は無いが、食事にはもう少し気を配っていただきたい。最初にメイン料理の陶板焼？に火を入れられたので、ゆっくりと食べられなくて、30〜40分で食事が終わってしまい楽しめなかった。
- Erotokritos (5/5): Passable - Location was nice. Old building. Needs a renovation. Rude personnel at the front desk. Expensive for what it offers.
- Sarah (8/5): - Beautiful cultural experience. Having your own onsen and choice of the public onsen was very nice. We did not think the seiki breakfasts and dinner were worth the astoundingly expensive price. I would next time not book the meals, exorbitant cost at nearly $300 each time
- Lai Kwan (10/5): - 非常好的體驗
- Lit (6/5): Pleasant - Good location, and good food. Good overall experience. Rooms are due for a renovation as they are quite old.
- Manuel José (10/5): Una excelente parada para relajarse - Una habitación perfecta, un onsen para relajarse sin duda recomendable
- Peter (9/5): Superb -
- Eunice (10/5): - Nice receptionist and clear instructions
- shiger (6/5): - 案内された露天風呂付きの部屋が雪の影響で引き戸が開かず入れなかったので、部屋を変えていただきました。 スタッフの対応はとても良かった。 ただ…小さな蟻が部屋内に次から次へと入ってきていた。
- Michael (8/5): Very good -
- Meng (6/5): Pleasant - Location was good as it was a 3min walk from bus station Dinner and breakfast were included in the price but the quality was poor. We were disappointed as it was not representative of the Japanese standard that we’ve come to expect. Also the quantity was very little and we could not even ask for more miso soup.
- Li-fen (8/5): - 服務人員很不錯，可惜貸切温泉要錢。整體來說，是不錯的旅館！
- miyoko (10/5): - 食事はバイキングが多い中 ここではテーブルにこだわりの料理があり 一年に一度は楽しみで宿泊しています とても美味しいです サービスも大変いいですよ
- Carolina (8/5): Wonderful onsens - The bath was big with lots of different onsens including an outdoor one, and the room was very nice and spacious. It has the feel of a big hotel instead of a Ryokan, so you don't feel as cozy and warm with the hosts and you do in a smaller traditional one. But it was still very very nice.
- Tung Man (4/5): - 室內室外溫泉很多雜質，有異味。員工服務態度良好。房間整潔。但食物質數一般，特別是早餐，味道很一般，試過同區其他溫泉，一樣價錢，但比岡田和樂亭好太多了。
- Selini (3/5): Poor - Private bath Unclean room and bathroom smell unbearable Noisy radiator so loud impossible to sleep
- Facundo (10/5): Exceptional -
- Suphasit (9/5): dinner and breakfast set is delicious, sake is very good. - both set dinner and breakfast are delicious, sake is very good. I wish the portion could be bigger to fill up my stomach. Outdoor onsen is good as well. Nothing.
- Phiraphon (7/5): Good - food is not good
- Nicholas (5/5): Passable - Not good
- Chester (10/5): - Brought my little brother here for his first trip to Japan, and what a way to introduce him to Japanese hospitality. Every staff there was awesome! Great food, and great onsen!
- WAI SAN (10/5): - 很 舒服
- Euan (6/5): Pleasant - Enjoyed the onsen and the traditional dinner. Rooms are very dated and need some repairing/repainting.
- Arunyakasem (7/5): Good - The breakfast was great. The service was good. The room is clean with comfort bed. The onsen was not hot and looked like there were something in the water. For old people it may be not convenient to walk downstairs to onsen room.] There is only one small lift in the building so when there was a group tour checking in, it took us a long time in the Queen to get into the lift.
- Maciej (9/5): Superb -
- Gretchen (8/5): Very good - Beautiful onsen.
- Yuen (4/5): Poor Onsen - The onsen is extremely poor as the water temperature is very low, I think even below 38 degree celsius as the shower water is much warmer than the onsen water , no matter inside or outside for the male and female onsen. Hirayu Onsen is famous for their onsen but it is really disappointing and not worthwhile for paying the onsen taxes which is compulsory.
- Ming (3/5): Poor - 1. There are several hot springs, including sulfur springs, comfortable. However, both the outdoor and indoor hot springs do not have filters, there is a lot of mud and dust. 1. The window in our room had a building obstructing most of the view. 2. We checked in at 3:15 pm, and the staff only gave us the option of dinner at either 5 pm or 5:30 pm. We were full before the dinner. 3. Upon checking in and entering the room, we found that the tatami mats were already laid out. Tatami mats are typically laid out for guests during dinner time to allow for comfortable use of the low table. 4. There was only one outlet in the room, and it was inconveniently located. 5. Breakfast did not include milk or juice. Coffee was available for an additional charge (200 yen).
- Wei (9/5): Superb -
- ?? (8/5): - 夜ご飯のラスト時間が早かったのと、女性のお風呂に、化粧品などが
- Sarisa (10/5): Exceptional -
- Joseph K. (10/5): - Very beautiful property with great staff and services. Dinner and breakfast was good.
- Wai (9/5): Superb -
- Vanessa (10/5): - Spacious Tatami Room with private indoor / outdoor bath!
- Lee (6/5): Pleasant -
- Stylianos (10/5): Excellent but overpriced dinner +breakf. - Excellent decoration and settings Nice open air public bath in the ryokan Polite staff,clean every where,as always in Japan. Overpriced dinner and breakfast. You can eat much cheaper in a restaurant 300 meters from the ryokan
- Parinya (7/5): Good -
- Sarah (6/5): Nice hotel, comfortable and clean and nice to stay in such a traditional place close to everything. - Nice and close to the bus station and very traditional and well kept. The room was clean and comfortable and provided everything we needed. The half board was great and very traditional. The lady at the front desk check in at 4.30pm when we checked in was so very lovely, so kind and welcoming which was very much appreciated. The older male staff member who was at reception when we went to check our bag in in the morning was very rude and not accomodating at all. All we wanted to do was put our small bag behind their counter for a few hours like every other hotel was happy to do, but he was not happy or kind about it. We also had our 2 year old son who wasn’t feeling well and a stroller to manage. Really put a damper on our stay.
- Mattia (8/5): Very good - The food was excellent and the overall onsen experience really lovely. The property may benefit from refurbishment, even if this doesn't actually impact the overall experience
- Maria (9/5): Superb -
- Ting (7/5): Big traditional hotel - Big hotel with lots of facilities. Ample carparking space. A little bit pricey.
- Fajar (10/5): Exceptional -
- Guat (4/5): All good except this very rude staff - The onsen is great and all the staff on night shift was really nice! I booked 6 double room for 12 people but booking.com contacted the property for 6 person. The staff on night shift kindly provide more bed sheets and amenities for all the rest of us One of the staff who takes care of booking was really rude with poor attitude! He said it’s my fault to make the wrong booking and was really rude when he talked to me the next morning!! The reception counter closes at 8pm and our group only managed to reach after 8:30pm…and the next morning the. Reception staff had real bad attitude
- Village10410 (10/5): The best - The location was good and the hotel was very classic, which was great. The hot spring bath was also well-placed. The facilities were good. Dinner was also included, so the meal was also very good. None
- Jordi (8/5): Great ryokan - Superb traditional ryokan. Traditional japanese breakfast may not be what westerns expect, would have liked to have some alternative to soup and fish for breakfast.
- Denise Marie (10/5): - Stayed in a traditional room with a private Onsen for two nights. Really enjoyed the atmosphere and the staff were friendly to us. The public bath was gorgeous and the private Onsen in our room was so special. Only complaint was our wifi didn’t work, otherwise we had a splendid time.
- Jeanette (10/5): Exceptional -
- Christian (10/5): Exceptional -
- Leanne (8/5): - Quirky traditional Jaoanese accomodation
- Xiao (8/5): Very good -
- Manon (8/5): Very good - Great room, very comfortable and clean. Onsen were really relaxing. We couldn't book dinner or breakfast.
- Barbara (10/5): It was a great mountain-chalet stopever. - Staff was friendly. My room was spacious, with everything I needed and a lovely view of the mountains. The location was perfect -- a 5-minute wallk to the bus station, which was the central hub for the entire area. Nothing at all.
- KATSUHISA (8/5): - 上高地への移動に便利 還暦祝いに宿からサプライズのプレゼントがありました。ケーキと手書きの還暦祝いメッセージを頂きありがとうございました。
- Luis (9/5): Great value for a short stay relaxing in the Onsen - Nice facilities with big Onsen baths and excellent typical Japanese half-board meals as part of the reservation! Hotel is becoming a bit dated and could benefit from some renovation.
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