Nova Highlands Hotel

Name: Nova Highlands Hotel
Address: The Square, Jalan Aranda Nova, Greencow, Cameron Highlands, Cameron Highlands, my

Location: The Square, Jalan Aranda Nova, Greencow, Cameron Highlands, Cameron Highlands, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Modern Suites with Free WiFi
Nova Highlands Resort and Residence offers modern suites with free WiFi access, ideal for staying connected while enjoying your stay in Cameron Highlands.

Direct Access to Shopping Arcade
Guests at the resort enjoy direct access to Cameron Square shopping arcade, offering convenience and a variety of dining and shopping options just steps away from their accommodation.

Convenient Amenities and Services
From private balconies and kitchenettes in every suite to 24/7 reception assistance and bike rentals for exploring the area, Nova Highlands Resort and Residence ensures a comfortable and hassle-free stay for all guests.

Book your stay at Nova Highlands Resort and Residence now for an unforgettable experience in Cameron Highlands.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The property's reception opening hours are from 07:00 to 23:00. FOC early check in at 1 pm during low period (subject to availability)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Car hire
Karaoke
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Kids' outdoor play equipment
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
First aid kit available
Shared stationery like menus, pens are removed
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Thermometers for guests provided by property
Key card access
Shopping on site
Television in common areas
Free wired internet
Golfing on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Japanese garden
Secured parking
Garage

Rooms Available

Premier Studio Queen

A kitchenette equipped with a refrigerator, a microwave and a tea and coffee maker is available for cooking and storing food. The spacious double room provides a private entrance, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Premier Two-Bedroom

The apartment's kitchenette, which has a microwave, is available for cooking and storing food. Boasting a balcony with garden views, this apartment also features a tea and coffee maker and a TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Fan
- Microwave
- Bidet
- Upper floors accessible by elevator
Premier Studio Twin

The fully equipped kitchenette has a refrigerator, a microwave and a tea and coffee maker. The spacious twin room features a private entrance, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Premier Family Suite

The family room's kitchenette, which has a microwave, is available for cooking and storing food. The spacious family room offers a minibar, a tea and coffee maker, a wardrobe, a TV, as well as mountain views. The unit has 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Kitchenette
- Fan
- Microwave
- Slippers
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Cots
- Shampoo
- Body soap
- Privacy curtain
Family Suite

Decorated in natural colors, this family suite features a flat-screen TV and a seating area. The private bathroom is fitted with a hairdryer and shower facilities.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Three-Bedroom Apartment

Decorated in natural colors, this suite has 3 bedrooms. It features a flat-screen TV and a seating area. A dining area and a kitchenette are available. The private bathroom is fitted with a hairdryer and shower facilities.

Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Toaster
- Bidet
- Additional bathroom
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
One-Bedroom Queen Suite

Decorated in natural colors, this suite features a flat-screen TV and a seating area. The private bathroom is fitted with a hairdryer and shower facilities.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
One-Bedroom Twin Suite

Decorated in natural colors, this suite features a flat-screen TV and a seating area. The private bathroom is fitted with a hairdryer and shower facilities.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Two-Bedroom Suite

Decorated in natural colors, this suite has 2 bedrooms. It features a flat-screen TV and a seating area. The private bathroom is fitted with a hairdryer and shower facilities.

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Sky-Garden Penthouse

Offering panoramic hill views from the private balcony, this spacious penthouse apartment features a flat-screen TV and a kitchenette. Seating and dining areas are available. The private bathroom is fitted with a hairdryer and shower facilities.

Max Occupancy: 9 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Additional bathroom
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Guest (5/5): -
Pooi Ling (5/5): -
hairee (7/5): -
Fatin (7/5): -
Muhammad Fawwaz (4/5): -
Intan syazwani (1/5): Macam hotel sampah - Nothing Smelly, bau hapak, kotor
sanisah (1/5): -
Hassan (5/5): -
siti (3/5): -
hasriman (9/5): -
Muhammad Akhtiar (10/5): Very good - Good Facilities, the room very comfortable and the place very convenience. Near to the food area and the mall. Have parking area and the location near to Kea farm. Should have breakfast package for family cause the apartment has to walk to go to the restaurant. The parking quite far from the room area, has to walk to get the the nearest lift to the nearest room area. If possible the TV can upgrade to smart TV to get at least watching subscription-based streaming service or youtube.
HAZRUL (2/5): -
Diyana (6/5): -
hikmat (8/5): -
Shafiq (8/5): -
Kirubashini (5/5): - The bathroom had a bad smell and there was no hot water. Although the room looked clean in the photos, it did not match the actual condition. However, the bedroom and living room were comfortable and okay overall... Anyway tq
roslainomar (9/5): - Spacious rooms Lobby & check in area
Muhammad Haziq (1/5): Unsatisfied and really disappointed - Just for service Room not clean and look dirty
Adam (8/5): - the hotel is just above shops, nearby brinchang market and covered parking available downstairs. room was facing the hills so it was pretty quite. bed is comfy only 2 pillows. TV didnt work.
Eisya (6/5): - close to night market noisy
Wassim (10/5): -
Nur (8/5): -
taufik (1/5): -
Al (8/5): Keep it up - Not to clean. Maybe can make more better. But overall it’s okay. Not have
Dayang (7/5): -
Adeel (1/5): - Location is okay but building is rundown no facilites smelly rooms
Muhammad Harith (6/5): -
Atiqah (5/5): -
Sazuan (4/5): Tak berapa bersih dan agak leceh recertion jauh dr hotel mungkin tidak akan booking lg hotel ni utk mnginal - Nil Nil
NOR SHAZILA (10/5): -
Noor Azman (1/5): - Within shoping complex compound Dusty room, smelly, small bed, sliding door cannot lock...
Hamidah (4/5): No comment. - Just tbe location. 1.Very poor cleaniness. All area very very dirty. 2. Customer service poor. Need to walk all the way to another building to get our parking card redeem daily.
Muhammad ikhwan (8/5): - Reseption jauh. Kena ejas kad lain utk free parking.
Ahmad Idham (5/5): -
Ilham (2/5): -
Mohd Basri (7/5): -
Zarina Abu bakar (9/5): -
Zarina Abu bakar (9/5): - Bilik luas. Ada microwave,peti ais,towel ,berus gigi,, slippers. Living room luas. Permandangan cantik. Staff friendly Housekeeping pun baik
ALIF (8/5): -
Norkhairul (10/5): -
Ismail (8/5): -
shikin (5/5): -
Mohamad Mustaqim (9/5): -
Datuk Aziyan (3/5): -
Sulong (8/5): -
Sue (1/5): -
Adrin (10/5): -
Zahim (5/5): -
SYED AMEENULLAH (10/5): -
MOHD AZIM (2/5): - Dirty.
Zainalabidin (1/5): -
Mohd Shahril (5/5): -
Imran Basri (6/5): - View and quite spacy The couch dirty and have some black stain.
Ayurose (6/5): Perlu tingkatkan lagi fasiliti sedia ada & kebersihan disetiap ruang didalam bilik perlu ditingkatkan lagi - Lokasi strategik dkt dgn tmpat2 tarikan -Facilities yg disediakan sgt tdk memuaskan.. -Katil tdk selesa kerana tilam dibilik master sdh rosak & tdo mmg tdk selesa.. hanya diletakkan katil single disetiap bilik tdo termasuk dibilik master..tiada apa2 kelengalapan hanyalah katil single & bantal yg nipis & tdk selesa..tiada bedside table disediakan & kemudahan yg diberikan adalah sgt terhad & sekadar boleh sahaja :-( -cadar yg digunakan terasa gatal2 pd bhgn badan.. -Terdapat bau yg tdk menyenangkan seperti bau perabot lama yg tdk digunakan -Langsir dibilik tdo agak lusuh -Tdk berbaloi dgn harga & perkataan ‘Hotel ‘ tdk sesuai digunakan kerana tdk menggambarkan suasana hotel ianya hanyalah service apartment yg biasa shj kerana kemudahan yang diberikan sangatlah tdk berbaloi dgn harga yg dibayar.
Aina (7/5): my trip at cameron was not went well, so i don’t really enjoy things there - love how the room stays in a small glass and the room is kinda big • no towel prepared (im not sure if you had to ask for the housekeeper or something) but the towel should be prepared during the first time check in, we got 1 “used” towel instead (didn’t even use it) • had to use febreeze for the room, it kinda have the smell, but it’s still fine
Ms Nash (8/5): Murah berbaloi - Parking , Kurang bersih , dpt bilik ads lipas terbang..
Liana (10/5): -
chonghpn (1/5): -
Nuha (1/5): no going to repeat booking this hotel - I am extremely dissatisfied with the condition of the room during my stay. The floor was dirty and dusty, the bathroom was moldy, and expired toiletries were provided. Initially, no towels were given, and only after housekeeping visited did the floor improve slightly and towels appear. The bathroom had cockroaches, the bed sheets had blood stains, and the TV remote was broken. On top of that, I had to validate parking at a different building far from the hotel, and if not, I was forced to pay for parking myself. This level of hygiene, service, and guest inconvenience is completely unacceptable.
marshadila (8/5): - Sesuai untuk family Staff yang tidak alert dan tidak peramah
Che Ila (9/5): -
RAHMAT (5/5): -
Ahmad (2/5): -
Mohamad (3/5): -
JRiezz (3/5): Scariest hotel. - Easy basement parking The furniture looks to old. Channel tv very bad & some of the channel ni very burst to see.
Afdhal (10/5): -
Mohd (9/5): -
Amos (1/5): -
Jui (8/5): -
Siti Nor Hazirah (6/5): -
Chee Keong (3/5): - Reception was located in a separate building exposing guests to the elements. Room is rundown. Lack of facilities.
Juasliza Binti Ab. Latif (6/5): - Near all the facility like watson, shopping and food Parking
Othman (8/5): -
Balqis (4/5): -
Fatimah (5/5): -
THARANITHRA (2/5): -
croslex (7/5): - Lokasi yang sangat menarik. Bilik air ade berbau
Teva (1/5): Waste of money - Not at all I regret to say that my recent stay at this property was far below expectations. Upon check-in, the room was not properly cleaned. There were visible stains and leftover dirt on the provided plates and cups, indicating a lack of proper housekeeping. The mattress was also stained and appeared unhygienic, which was very unsettling. Most concerning, however, was the presence of cockroaches in the room. This raises serious concerns about the overall cleanliness and maintenance of the property. Basic hygiene should be a priority for any accommodation, and unfortunately, this was not the case here. I sincerely hope the management addresses these issues promptly for the comfort and safety of future guests.
Mohd Faizal Amin (8/5): -
Iffah najat (8/5): Worth to stay with a low budget - Highly recommended for those who have big family with kids. Very spacious. Kids can go around and we can rest well in the room. And if you are too lazy to go out , you can just go down there to bring your kids . I would repeat one day. you have to walk from the building to the reception to validate your card just to get a free parking.
MOHD (1/5): - Bad service not responding any message ...bad hotel in malaysia..screaming hotel.
SULTAN (1/5): - ولا شي اسواء مكان ممكن تنزل فبه
YUET MENG (6/5): - Change the old sofa
Almuqaimi (6/5): -
Wassim (10/5): -
Sazaimah (5/5): -
NURUL (1/5): Not worth,not repeat again,sorry. - Please beware,if you have a kids please dont take any unit,apartment,hotel at nova,scary and creepy,if you dont believe,you can stay then you will get 'new' experience.
Azita (7/5): -
Ayman (2/5): - Our stay at Nova Hotel was extremely disappointing. The room was unclean, with a strong, unpleasant smell and visible mould on the walls and ceiling. The mould was so severe that our child developed a bad cough during our stay — It was an unhealthy and distressing environment for a family. This was truly a terrible and unprecedented experience. I would not recommend this hotel to anyone, especially those traveling with children or anyone with health concerns. Basic cleanliness and safety should never be compromised. Very disappointed that this was even listed on a platform like Expedia.
Monica (1/5): We checked out a day early due to the unacceptable condition of the room, and unfortunately received no response from th - Honestly, it’s hard to find anything we liked about the property given the condition of the room. The room was in unacceptable condition, especially considering we booked a penthouse. There was a strong, unpleasant odor throughout. We arrived to find no toilet paper, a leaking toilet we had to try to fix ourselves, and extremely poor cleanliness—one bed had sand under the sheets, the other had hair and an oily substance on the linens. A broken wine glass was left in the room, and the kitchen walls and floors were covered in dirt and food. It was by far the worst experience we've ever had in any accommodation, regardless of price point.
Roseidayu (8/5): -
SitiNabihah (1/5): - Bilik A303 3 bilik berbau, berhabuk, berdaki. Lantai berlubang. Bilik air dalam bilik berkulat, berbau. 1 rumah berbau hapak. Pintu sliding door nyamuk tu sampai tercabut. Kunci pintu kaca sliding door pun tercabut. Kalau rasa tak mampu nak jaga. Baik tutup saja. Untung dah kaut berlambak lambak. Nak maintain elok2 pun malas. Saya siap request bilik yang bersih sebab mempunyai deria bau serta kulit yang sensitif. Tapi hampehh xdapat.😤 Tolong improve, saya suka ja menetap di Nova sb dekat dgn semua kemudahan. Tapi jangan buat spoil macam ni. Pewangi pun saya yg beli letak dalam bilik tu.😡
norliana (5/5): -
Lee (8/5): -
Nur Azziyana (9/5): -
shafri (8/5): -
Najwa (7/5): Please put towel/mat outside of the toilet - Shower heater in a good condition. Love it. Sofa not in a good condition. Old looking.
Meera (4/5): -
saiful (1/5): -
Leila (4/5): -