Newcastle Central Plaza Apartment Hotel Official

Location: 741 Hunter Street Newcastle West, Newcastle, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Fax/photocopying
• Non-smoking throughout
• Heated pool
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Delivered food - securely covered
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Three-Bedroom Apartment

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Three-Bedroom Apartment

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Three-Bedroom Apartment

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Three-Bedroom Apartment

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  This air-conditioned apartment features a balcony with city views. It has a kitchen with a stovetop and dishwasher. It offers a dining and lounge area with a flat-screen TV and DVD player. There is also a laundry and a bathroom with a bath tub and shower. please contact reception to confirm your bed configuration *no bed configurations are guaranteed

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

• Three-Bedroom Apartment

  This air-conditioned apartment features a kitchen with a stove top and a dishwasher. It offers a dining and lounge area with a flat-screen TV and DVD player. There is also a balcony, laundry and a bathroom with a bath and a shower.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

• One-Bedroom Apartment

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

Guest Reviews

• Peter (7/5): I will be recommending your establishment for the price and location and configuration of room - Comfortable bed, comfortable clean lounge only thing was the washing machine didn’t work Balcony arrangement quite dirty Aircon compressor blows on you while you sit down sliding doors rattle went high wind
• Sanj (10/5): -
• Guanfeng (8/5): -
• Guston (4/5): - 3 rooms, spacious, pool area was nice. No washing machine, no dryer, no vacuum, no broom.
• Daniel (10/5): -
• Airlie (7/5): Uncomfortable beds, dribbling shower. - Location, clean. Parking was difficult. No staff. Automated phone when I called. Bed was hard. Shower was terrible.
• Zi (7/5): -
• Pauline (5/5): The standard of cleanliness and presentation was unsatisfactory - would not recommend it to others. - Handyman, Andrew politely removed and replaced faulty tv from lounge area - replacement worked efficiently. Bed was reasonably comfortable. No towel changes - daily or otherwise on offer, but able to use towels from spare bedroom. (I had booked a 1 bedroom apartment, but was allocated a 2 bedroom apartment). Because there was no personal contact with any staff except for Andrew who was called to solve the problem of a faulty tv and no-one in reception when I arrived or departed, any of my concerns or queries went unanswered. Security measures for accessing the apartment and for while being in the apartment appeared to be most effective. I felt safe but, very isolated from any staff contact or support. Apartment was "tired" and shabby in general- paintwork needed to be upgraded, lounge curtains were old and shabby- those on the western side the lounge were ineffective against the glare of the afternoon sun making it very difficult to view the tv. or to avoid the unpleasant glare on any sunny afternoon. Standard of cleanliness of uncarpeted areas was of concern. Rangehood of oven was very "grotty" and greasy.
• Scott (10/5): -
• Sue (7/5): -
• Kelly (8/5): Clean, comfortable and easy to locate - Great location. Easy check in when reception is closed We left and item in the room and still awaiting a return call after leaving a message
• Donna (2/5): Very disappointed - View from balcony Good water pressure Convenient location Bed was terribly uncomfortable and stained sheets Couches were filthy - brought throws to cover Musky smell with poor ventilation options Very little kitchen equipment to cook meal NO wifi Very very sad, tired and basic decor throughout
• Michelle (10/5): - Very central location. Excellent value for money. Parking was very tight for a 4WD!
• Bradley (5/5): -
• Ram (2/5): Not worth money - No wifi. Isn’t clean. Kitchen utensils even have rusts
• Shani (9/5): Excellent - Great stay Kids enjoyed it Very spacious apartment Absolutely loved it Nothing was to fault
• Leeanne (10/5): -
• Julia (1/5): Disgusting - Nothing Place was disgusting, very unclean, dishwasher full of dishes that made me gage when I opened it, shower was leaking so bad we had to keep towels in front of it, air con was so mouldy and made most of us sick we had to keep it off, every surface was dirty, mould in the showers, toothpaste and hair in the sink, dirty behind every door, dust over everything, mould on the blinds, cigaret butts on the ground on the balcony, had to go buy room freshener just to stand staying there, complained and all they did is send the cleaner up the following day who put the dishes away and maybe wiped the bench in the kitchen.
• Romeo (1/5): Property a vertising does not align to actual features - The room was very spacious and central location The stay was very disappointing. The kitchen was not cleaned properly- the oven and kitchen wall were dirty, the dryer was broken, there was no air-conditioning. We would have not stayed there if we knew the air-conditioning was not working.and we were not advised before we arrived. With the parking we drove in and out of the car park after arriving back at night and it was unclear where to park and there was no spots. The features that are being advertised for the property does not align to whats in the apartment. Two examples of false advertising are wifi and alarm clocks.
• Himel (5/5): -
• Eva (5/5): Um in Newcastle kurzfristig eine große Unterkunft zu haben, war es okay. - Größe, Klimaanlage regelbar, Mangelnde Sauberkeit, Geschirr/Besteck nicht vollständig, TV-Empfang schlecht, Kein W-LAN, Rezeption kaum besetzt,
• Fuad (8/5): - The apartment was nice, very close to Newcastle interchange. Easy access. There were a lot of cockroaches. You should get rid of it.
• Jenny (7/5): Thank you for upgrading the room, very spacious. - Large rooms very spacious Dusty
• tony (7/5): -
• Linda (9/5): -
• Lisa (5/5): Overpriced , poorly maintained, cheaply furnished accommodation.would not stay there again unless the above issues were - Convenient location & 3 bedrooms Master bed was comfortable as was the pillows Large open space unit Entire unit very tired! Peeling/ flaking kitchen cupboards Worn out & wrinkled carpet Furniture showing wear & tear, broken or damage to timber table and tv stand. Dryer barely functioning- barrel not turning Iron expelled sand like material onto white shirt Dishwasher filled with previous customers plates/ cups/glasses - item were washed but not put away. Cutlery draw had hair and loose dirt matter inside One dining room chair was unsafe to sit on- wobbled under use Poor lighting in master bedroom No TV in master bedroom Strong smell of cleaning products( bleach) on entry emanating from main bathroom
• Glynis (6/5): - Great location. Great apartment, beautiful bathroom. Lovely views. Floors weren’t clean and the handle on the toilet was missing.
• Suzie (9/5): -
• Keith (8/5): Did the job - Well maintained apartment No wifi
• Jay (5/5): - size of room balcony doors not sealing properly and letting traffic noise in all night. no plug for bath. TV broken and not working even for abc kids channel, kids v upset.
• Lynn (7/5): - Large, spacious and modern living area. There was a plumbing problem in the bathroom. Water did not drain properly and a small amount of water came up from the floor drain at night.
• Melissa (3/5): -
• Amber (8/5): -
• Mohan (1/5): - No wifi, rude staffs
• z (1/5): 최악 - 넓었어요 에어컨도 좋았고 주변에 마트, 바닷가, bottle shop 등등 위치가 너무 좋았다 그 외에는 최악 이었다. 너무 더러웠다 식기류도 더럽고 소파, 침대 방 가구들 너무 오래전에 쓰던것들이라 더러웠다 소파 및 주방에는 바퀴벌레가 많았다. 너무너무 많았다. 컴플레인을 넣었지만 직원의 서비스 및 응대는 최악이었다. 직원들의 서비스를 보아하니 개선점을 적어도 의미가 없을거같다.
• sinisa (8/5): happy to stay again as close to everything you could need for family trip - Location is great 5 min walk to shopping center and to light rail we were in 2 bedroom apartment that was very big fully equipped kitchen for home cook meals was great, reception staff were very nice and helpful Kim was a great host. living room chairs need an update well worn and not that comfy, rest is ok
• DENISE (9/5): -
• Helga (1/5): Think twice if you need secure parking at this venue - Unable to comment the facility didn't meet my needs I asked for secured parking but wasn't told there was a hight restriction therefore I couldn't secure my vehicle. I was told I 'might' get a spot after 5pm on the street but couldn't be guaranteed. The fact that the receptionist Michael took 20 minutes to answer the call at reception, when I questioned about parking not being sufficient because of hight restriction was told he'd honour a refund. Nothing has happened, he said to contact Booking.com which i did and they said it was the hotel responsibility, neither party will issue a refund or return my enquiry... very disappointed in this $166 down and didn't even stay there.
• David (1/5): - The location. And Mike was really easy to communicate with. The place is absolutely disgusting. There were cockroaches running around everywhere and the place hadn't been deep cleaned for months. Everything was run down or broken. We paid for two nights and checked out after one. We ended up renting something else because of the smell.
• Alysse (10/5): -
• Vivien (4/5): - Our air conditioning did not work. We had booked parking and there were no spaces! Air con!
• David (4/5): Didn't read previous reviews and wish we had. Seems not much has changed from previous complaints! - The view was nice seeing the ocean in the distance (we stayed on the 10th floor looking east) Nice large TV. The ensuite bathroom appearance was nice. The bed was on the firmer side but was quite comfortable. The daily service check did not happen once in our 6 night stay. Kitchen bench had a large sticky patch on it that hadn't been cleaned. The vegetable grater was absolutely disgusting with food bits completely filled into 2 sides of it. No kitchen sink plug and dust pan. Very used and dirty looking lounge furniture (we've seen better couches on the verge collection) rusty bar stools as well. The ensuite basin took a very long time to drain. No internet so couldn't watch any streaming as advertised. The foxtel was basic viewing only (reviews 6 months ago say the same!) Had to wear thongs on the balcony as the floor was absolutely filthy. Understand it's outside but have never had completely blackened feet from walking out onto other balconies in our previous travels. No tissues. Had to use toilet paper to blow our nose. Other family members stayed in a 2 bed apartment and only had 3 coat hangers in the entire apartment. We were there to attend a funeral so definately had clothes that needed hanging. Poolside sunbeds had bird poo on them. When I opened the robe door on arrival 2 quite large, loose wooden doors stored inside it fell on top of me! If that was a child it would have been very serious. Absolutely no fault of theirs however a neighbouring apartment block had dead pigeons on a lower roof top we could clearly see from our balcony.
• Diana (10/5): -
• karen (6/5): -
• annette (8/5): - The room was well priced for the size and location, easily accessable Highly disappointed that our room did not have air conditioning, i understand it may have been broken down at the time, we booked two rooms, one had air con one didn't ! was extremely muggy in the rooms even the one with air con set at 22! i would not want to stay in these rooms at peak heat during summer!
• Kristie (1/5): Do not go there - Nothing No welcome pack,no WiFi staff were rude when asked,kitchen was disgusting with food stuff all over gas cooker and in the sink mould and grime in fridge definitely not worth what we paid and would like a refund
• Wayne (10/5): Excellent facilities. Good size and great location. - Room was very secure and a good size. Spacious living and bedrooms. Room was clean and beds were a great size. The ensuite bathroom was large and had a bath. Excellent pressure in the shower. Excellent position, close to places to eat. Could walk to venues. Car park spaces were very tight and I had a small car. The apartment was lovely but the carpet probably needs updating. The reception desk closes early, they were leaving as we arrived at 2.30, so was rushed with check. I didn’t receive the link to the details about the apartment until the next day.
• Druce (9/5): -
• Nicole (3/5): disappointing - location the air con was broken and the receptionist didn’t even bother to tell us at check in. We found out when we got to our room, conveniently avoiding a potential difficult conversation. Secondly, we had four guests for four nights yet only had one and half rolls of toilet paper with o spare rolls. very inconvenient.
• Pat (4/5): - The room was dirty, internet was not working.
• MARK (10/5): - Quiet, safe, good amenities
• Rousell (10/5): -
• sandy (4/5): Ok - Location, unit was large Things in kitchen dirty, like cups ect, pulled spare pillows out and they had dust all over the bottom of them, beds were not comfortable at all, one rolled into the middle the other too hard.
• Rhiannon (10/5): -
• Julie (10/5): There were 4 sister-in-laws staying for one night and we all loved the apartment because it was spacious and clean and t - Very spacious 3 bedroom apartment There was nothing to dislike
• Dj Siva (8/5): Up to standard. - Good sized rooms. Gym and swimming pool. Dish washer was out of order. No free wi-fi.
• Keira (1/5): A waste of money. - . I am extremely dissatisfied with my stay Friday 11 - Sunday 13th July. The room was dirty. There were cockroaches all throughout the unit and I had a roach on MY FOOD after I had put it into the microwave. 🤮 There was dust in every single corner of the unit, the mugs in the cupboard were dirty, the dishwasher had dishes in it upon arrival. This was by far the most disgusting place I have stayed. I tried to complain to the staff but the front desk was conveniently unattended each time I went there. I had to leave a note with my card on the front desk on check out because once again, it was unattended. Staff were there listening to music but no amount of calling out or ringing the bell got their attention. I have cleaned for companies before and if the standard my unit was in was done by my staff, they’d be out the door quicker than anyone could say boo. The staff and management ought to be ashamed. This is disgusting
• Brandon (8/5): Good place to stay - It was nice. Dishes in the dishwasher
• Virginia Lindsey (8/5): - Car parking was very tight and large puddles everywhere - making difficult entry/exit
• Valerie (10/5): Friendly and helpful staff - will stay again - The manager was courteous and so helpful in many ways. When she could see that my husband had mobility problems, she upgraded us to a more suitable apartment. Close to transport and shopping centre.
• Christian (7/5): Good - Location Big spacious unit Nice view of the ocean Shops across the road for groceries and snacks Restaurants close The bed would roll around when turning over in bed. No locking on the rollers for the bed base.
• Matthew (10/5): Exceptional -
• Katherine (10/5): - Great sized apartments that are comfortably equipped. We had a very good stay.
• Michelle (6/5): Pleasant -
• Hany (3/5): Overdue for a cleanup and renovation. - Port Macquarie Central Plaza Apartments ( Unit 42) The apartment is a large 2 bedroom with 2 bathrooms.  Linnen was clean and had shampoo, body wash, conditioner, and soap as you would expect.  The kitchen was reasonably equipped, including a washing machine and dryer.  There are additional pillows.  That's where the good points end. Car park is handy, but very narrow. Can be tricky for larger cars. Once you step in the door, you smell the old carpet, with frayed edges at the main bedroom door and uneven sections.  It was probably the original carpet since the unit was built. (See pictures) The lounge is very old and uncomfortable.  You would struggle to sell it second hand, the suade finish rubbed down so much it was shiny below! (See picture) They were using table runners to cover it.  It is ready for the dump. Small live cockroaches were found in the kitchen (see picture), the unit also needs a better effort on the cleaning side. There was lipstick on one of the pillows, so we couldn't use it. There were also no no extra blankets. I'm not sure if it is the responsibility of the owner or the management. Either case, we will not be coming here again. The unit has potential. it just needs these items addressed.
• Doug (8/5): Delighted to see the room and facilities at first glance, but frustrated by not being able to fully use those facilities - Good location. Spacious, clean apartment. Facilities looked great. Parking free of extra charges. Good reaction by staff to my desire to watch football…they brought in a digital tv to replace the inoperable smart tv. The little things that could easily make the stay more relaxing are therefore more enjoyable e.g. the lack of operating instructions for the oven (which was like no other either of us had tried to operate before) and the smart tv / Foxtel; flat batteries in both remote controls for the tv and Foxtel; no hooks for bath towels for be hung up. The internet was down, but this was not the fault of the property, however it meant no smart tv for both nights.
• Kellie (7/5): Good - Location and great value for money. Nothing.
• Petula (8/5): Spacious 3 bed apartment - The apartment was spacious and accommodated us (extended family) very well. The facilities were very good, the pool and the gym. There was mould in the shower recess. The carpet was torn in places. We had to ask for blankets as the apartment was cold and we didn't want to use the aircondition er all night. It was advertised as having WiFi, however we were told there was a problem. Also advertised as having a bbque. No bbque.
• Hannah (7/5): Good - Spacious, Comfortable, Clean. Excellent memory foam mattress in main bedroom Struggled accessing Wifi and free TV in living room. Not a big deal for a single night stay. Tight driveway and carpark, but it was secure so can't complain.
• Hongzhi (1/5): This is Hongzhi Huang (Henry), staying in room 36 level 3. We are from Victoria staying in the room - This is Hongzhi Huang (Henry), staying in room 36 level 3. We are from Victoria staying in the room from July 6 to July 8. Because we were very tired from our 12 hours drive and arrived around 9:30PM, without having dinner, we went straight to bed and didn’t check. And the next morning we got up early and were sightseeing around Newcastle and came back at 8pm in night 07 Jul, But then we checked by accident, In the bedroom with the en-suite bathroom, there were bloodstains and phlegm on the bedsheets and the pillow sheets. This is very disgusting and very unsanitary for customers. We couldn’t sleep well knowing there was blood and phlegm under us! Your cleaners have not done cleaning inspecting and cleaning the sheets. Very disappointing. We couldn’t even change the sheets ourselves because there weren’t any spare sheets and pillow covers provided I have provided attached images and email to the property manager, but didn't get the any reply so far, I will send to The Fair Trading NSW, also to Public(Facebook, etc) as well if I still get any reply
• Lester (10/5): Exceptional -
• Verified traveler (8/5): We will be back. - Apartment was HUGE in a great position. Parking included was a real bonus. Needed a refresh. Door handle on powder room was broken and bathroom sink was blocked. Couldn't connect to Wifi
• Colin (7/5): Good -
• Apens (5/5): Nice size, but needs a bit of maintenance - The reception area looked neat and tidy. Good security into the building as reception hours are limited. The size of the apartment was great. The bed was really comfortable. Laundry in the unit was handy. Parking instructions were confusing due to signage on the bays. Had to ring the after hours number to help us out. First impressions of apartment weren't good due to the state of the rippled carpet. Unit was a bit tired in area's. The unit is a great size and wouldn't take much to get it up to a great standard. Carpet needs removing, and repainting the place would freshen it up heaps. The mat in the living area was quite dirty, there were roll pillows on the main bed that were all stained. There was mould developing on the ceiling in the corner of the main bedroom. The main bedroom had a tv, but no remote could be found for it. Lights in the lounge area didn't work. We booked a 2 bedroom with 2 double bed, but got twin beds in one room which was disappointing. Place has a nice balcony, but the traffic noise was quite loud, which we are not used to.
• Leigh (9/5): Great 2 bedroom unit in the centre of town - highly recommend. - The rooms were neat and tidy and really spacious and great location
• Emma (8/5): The location is great for work commitments. - Great location The staff seemed a little confused.
• Ahmed (8/5): Very good -
• Elizabeth (4/5): Disappointing -
• Aimee (10/5): Exceptional -
• Mohamed (10/5): Exceptional -
• Johnson (1/5): Bad -
• Glenn (5/5): Passable - Phone support on arrival.Parking problem sorted. Not enough plates....only one fork....pans were dirty,we cleaned them. them.No 7 ,10, and 9 on TV???
• Ann (5/5): Great sized apartment and great location - Size and location The apartment in general was old and not well kept. Cleanliness was poor, facilities were not great e.g. no extra bin liners, no extra toilet rolls.
• Adrian (4/5): Disappointing -
• Toni (7/5): Good -
• Madeleine (3/5): Poor -
• Emma (9/5): Superb -
• John (10/5): Exceptional - Large and Convenient to what we needed.
• Pete (8/5): Very good -
• Yichen (10/5): Exceptional - Convenient location and very spacious Car park spot is a bit tight but not a deal breaker at all
• Christie (7/5): Good -
• Elaine (8/5): Brilliant apartment for a family of 4, we loved the location and space it offered. It was a stopover stay for us on a lo - Huge apartment in a great location. Bed was very comfortable and shower was good. Kitchen has everything we needed. The sofa was tatty and uncomfortable, wifi didn’t work - the wifi name wasn’t found at all - we checked on multiple devices in every room and throughout the building. No hairdryer
• Lydia (5/5): Passable -
• Lisa (6/5): Pleasant - Great location, great staff, very clean. Although I have some negatives for the place I can not fault the service of Jody (reception) who was brilliant and did all she could to help with any issues. No internet, very loud with street noise, a few other housekeeping issue.
• Mohsen (4/5): - Spacious apartment but very poorly maintained. Poor cleanliness and ill managed. Details mentioned of having wifi and everything but it was not available. Kitchen cabinets had loose screws and laundry had old rubbish inside them.
• Jannah (7/5): Comfortable value for money - advertised accurately. - Location was very handy. Easy check in. Had what we needed - wasn’t expecting laundry facilities so that was a helpful bonus for our travel through. Beds were comfy. Cleanliness could be better - lots of dust. Some kitchen items were not clean. Bath plug wasn’t working but wasn’t essential for our stay.
• Breeanna (8/5): Very good -
• Melanie (8/5): - Pros: our 3 bedroom apartment was very large and beds very comfortable. Location was great. We walked everywhere and close to station. Nice bars close by. Cons: showers, glasses and cups were filthy and dishwasher didn’t work properly. Reception only open very limited hours each day. Wifi didn’t work the entire weekend. Sliding door to balcony didn’t shut properly/lock.
• Gary (2/5): Dirty and not suitable disgusting - It was large, 2 bedrooms and had what we required It was overall grubby and dirty Dirty dishes, cockroaches and stained sheets Benches and tables wiped with a dirty cloth Floors sticky and not vacuumed bird poo all over the balcony The sofas were filthy we wouldn’t sit on them The apartment had been sprayed with an odour control fragrance that was so overpowering we had to open the windows and doors it was so strong We cleaned the dishes and kitchen so we could use it The literature from you made it clear it was not it refundable otherwise we would have left
• Hayley (3/5): Will never stay here again - dirty apartment - The smell in the apartment was terrible. It's as if a fragrance has been added to mask an odour. The floor is dirty, stained and looks unhygienic. The lounge is revolting, I sat on two bath towels as i couldn't even bring myself to sit on the comforter which has been added to hide the dirt and grime. The curtains in the living room are dirty and stained. Holes in walls where pictures have been removed, walls and doors need a wipe down. The wifi details provided didn't work. Very unpleasant experience.

Photos