Hotel Nassereinerhof
Location: Nassereinerstraße 1, Sölden, at
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Ski-In, Ski-Out Convenience
Located just 150 meters from the ski slopes and lifts, Hotel Nassereinerhof offers a prime location for ski enthusiasts.
Luxurious Spa Retreat
Indulge in relaxation at the Nassereinerhof’s spa area, featuring a swimming pool with stunning panoramic views, various saunas, a steam bath, and an infrared cabin. Treat yourself to rejuvenating massages and spa treatments.
Culinary Delights and Historic Charm
Experience a blend of Austrian and international cuisine while enjoying breathtaking mountain views at the Nassereinerhof’s restaurant. Don't miss out on the Beer & More cellar bar and the unique 17th-century lounge for a touch of history.
Book now to experience the ultimate comfort and convenience at Hotel Nassereinerhof.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Table tennis
- Ski storage
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Baby safety gates
- Outdoor furniture
- Coffee Shop on site
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Access to health care professionals
- Security alarm
- Key card access
- Supervised childcare/activities
- ATM/banking
- Shopping on site
- Ski storage
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Playground on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Private picnics
- Reception hall
- Japanese garden
- Garage
- Health or beauty spa nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Superior Single Room
This single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Suite
The spacious suite provides a coffee machine, a safe deposit box, heating as well as a terrace with mountain views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Toilet
- Heating
- Coffee machine
- Terrace
-
Family Room with Balcony
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious family room. The unit has 4 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Room with Mountain View
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Comfort Double Room in the new Part
Featuring a terrace with mountain views, this double room also provides a safe deposit box and a TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Toilet
- Terrace
-
Triple Room
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a wardrobe, a safe deposit box, a carpeted floor, a flat-screen TV with cable channels, as well as mountain views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Double Room
Boasting a terrace with mountain views, this double room also offers a safe deposit box and a TV. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Toilet
- Terrace
- Cots
- Mobile hotspot device
-
Family Suite, 3 Bedrooms, Balcony
1 King Bed and 2 Twin Beds
560-sq-foot soundproofed room, balcony with mountain views
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Accessibility - Grab bar near toilet
Non-Smoking
Guests who book this room type will not have free access to all property facilities
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Room type does not include complimentary access to all property facilities
- Bedsheets provided
-
Family Room
1 King Bed and 1 Double Sofa Bed
301-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Bedsheets provided
-
Studio Suite
1 King Bed OR 2 Double Sofa Beds
506-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and heating
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Standard Double Room in the new Part
Tyrolean style room with shower or bath tub and bathrobes and twin beds. A double bed is available on request. Please note that the photos shown are only examples. Your actual room may vary in style.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Comfort Double Room
Spacious rooms with seating area and flat-screen TV. Some have a balcony. Please note that the photos shown are only examples. Your actual room may vary in style.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Single Room
This room features a flat-screen TV with cable channels, and a private bathroom with shower and toilet. Please note that extra beds are not available in this room type. Please note that the photos shown are only examples. Your actual room may vary in style.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Berthold (8/5): - Schmales Einzelbett, Ausstattung des Zimmers alt.
- Markus (9/5): - Ideale Lage für Skifahrer, sehr schöner Hallenbadpool incl. Saunaabteilung. Sehr gutes Essen, dem man anmerkt, dass es handwerklich gemacht wird. Es gibt nichts zu bemängeln.
- Kathrine (10/5): -
- Michael (7/5): -
- eveline (7/5): - Lage,Parkmöglichkeit,Wellness zuwenig Haken im Badezimmer,keine Trocknungsmöglichkeit für nasse Badesachen! Fernseher ging nicht im Einzelzimmer! Frühstück erst um 7.30!
- Markus (10/5): -
- Leigh (8/5): Nice hotel close to ski lift and 15 minutes walk from town. Exceptional reception staff. - Excellent breakfast
- Mattias (8/5): -
- Angelika (7/5): -
- DiederikvH (10/5): - Uitstekend bed
- Kim (8/5): Geweldig - De locatie ten opzichte van de lift en de faciliteiten Het was erg warm in de kamer
- wagemann (10/5): - Ubicación Desayuno Amabilidad
- Ewan (5/5): Great location, but disappointing to pay for a superior room and spend the week in a basic one with - The location is very good and convenient for the Nasserein lift and access to the ski area. The hotel itself was clean and the surrounding scenery is beautiful, which is what you expect in St. Anton. Unfortunately my stay was disappointing because I booked and paid for a superior room but was given what was clearly a basic standard room. After travelling from the other side of the world on four flights I simply wanted to check in and rest, so I trusted what I was told at reception. By the time I realised the room was not the category I had booked, the correct room had already been given to someone else. I raised the issue during my stay and was told it would be addressed, but the compensation offered at the end was only around €140, which felt inadequate considering I spent the entire week in a small room with poor lighting, an uncomfortable bed and a very small shower.
- Matthew (6/5): -
- Bernhard (8/5): - Preis / Leistung. Die Freundlichkeit des Personals Das Zimmer war direkt über dem Eingang zum Partykeller. Damit war es sehr laut
- Paul (9/5): -
- Sveinn (7/5): -
- Emma (7/5): Vi hade en fenomenal vecka! - Nära liften Rent och fint. Vänlig personal! Ski room Saknade färsk frukt på frukosten Saknade kaffe på rummet Skulle vilja ha jacuzzi istället för den kalla poolen
- mark (8/5): -
- Oliver (7/5): - Gepflegter und moderner Wellnessbereich, sehr freundliches Personal an der Rezeption Wenig Flexibilität bei der Buchung ; brauchte geschäftlich nur 5 Übernachtungen konnte aber nur von Sa-Sa für 7 Nächte buchen. Leider in ganz St Anton kaum anders möglich. Zimmer war recht hellhörig nach oben und zu den anliegenden Räumen. Sauna leider erst ab 15 Uhr - 20 Uhr geöffnet, frühere Öffnung wäre vor allem bei schlechtem Wetter schön, für Nicht-Skifahrer oder Nicht-Apres-Skier
- Luksik1982 (10/5): - Lokalizacja,czystość strefa wellness i dobre śniadanie W pokojach tylko Oświetlenie sufitowe tylko w salonie było dodatkowe Oświetlenie ścienne ledowe.
- Jacqueline (7/5): Angenehmer Aufenthaltl mit Schönheitsfehler - Sehr freundliches Personal. Leckeres Frühstück. Der Wellnessbereich ist nicht groß, aber wirklich sehr schön. Persönliches Pech mit dem Zimmer: Es lag offensichtlich genau über dem Partykeller, so dass ich unfreiwillig bis 23:00 Uhr Partymusik und - gesang mithören musste. Die freundliche Intervention einer Mitarbeiterin wurde leider ignoriert. Das war echt nicht schön.
- Hanspeter (10/5): -
- Josien (8/5): -
- Marcus (7/5): Everything was fine. - Good hotel for short ski weekend. Has everything you need. Have not gotten the best room though. Expected a bit more for the price but overall a fair choice. Food was ok but not great.
- Katrina (10/5): A comfortable and pleasant hotel - We only spent one night in this hotel but we found it very clean comfortable and the staff were friendly and helpful. The rooms were very good with a nice view. Nothing
- Sergio (10/5): -
- Janine V. (8/5): Es hat an nichts gefehlt - kann ich nur empfehlen - Tolle Lage in der Nähe der Seilbahnstation, grosser Skiraum, feines Essen, freundliches Personal. Das Doppelzimmer im Neubau war sehr kleine, jedoch gut eingerichtet, Bad und WC separat
- Mengerink (9/5): Super verblijf in Nassereinerhof december 2025 - Heel vriendelijk en behulpzaam personeel. Ruime en nette kamer en goed bed. Restaurant/keuken houdt heel goed rekening met allergieën gedurende het gehele verblijf. Dochter heeft coeliakie en heeft altijd goede alternatieven aangeboden gekregen. Een aanrader. N.v.t.
- Ulrike (4/5): Wir fahren dort nicht nochmal hin. - Die Lage zum Lift Einrichtung alt, neue Zimmer mit unpassenden Möbeln (Bett nicht wirklich reingepasst) Frühstück wirklich äußerst einfach….
- Axel (8/5): -
- Andreas (8/5): - Schöne Sauna. Personal sehr hilfsbereit und freundlich
- Werner (8/5): -
- Hans (8/5): -
- Reiseleiter-RTGV (9/5): - Tolles Bergpanorama direkt vor der Türe
- Yvette (7/5): Très bon hôtel 3 étoiles - L'appartement familial était grand et propre avec 3 chambres et 2 balcons, belle vue sur montagne. Le spa était super. Bon accueil réception. Equipements à rénover. Petit déjeuner classique ,pas de jus de fruits pressés. Supplément de 17e par jour pour le chien et une taxe de 30 euros à payer en surplus , ce qui nous a pas été annoncé...
- Meri (9/5): -
- Arno Reisch (9/5): -
- Stephen (10/5): Italy trip - Good food evening meal /Breakfast , location , staff friendly ; safe parking for motorcycles .
- Daniel (9/5): Excellent staff and location. Rooms could be updated - Staff and location to cable car is great. Hotel offers afternoon “snacks” at the restaurant which is excellent after a long day of skiing Room a bit dated and temperature hard to regulate. Opening window at night leads to subjecting self to lots of bar/street noise
- 909AngelaM (6/5): Great location, average hotel - We stayed as a family of six adults at Nassereiner Hof for 8 nights in March 25. We had excellent experiences with other "Family Hotels" in Austrian skiing resorts before, and were hoping for something similar. To start with the positive: for skiers the location of the hotel is excellent, just a few steps to the main gondola of the outstanding St Anton skiing resort. The wellness area of the hotel is lovely, with different saunas, steam baths, relaxation areas, etc. (But, no water or any cups in the relaxation areas, very unusual indeed). The food was ok, but the the sweet stuff was exceptional. Pastry chef Katharina created the most delicious desserts and cakes, every single day. We would also like to thank two wonderful staff members, Vladimir and Maya, who were always extremely friendly and helpful. The not so great: the rooms are small and lack a lot of basic things, like cupboard space and hooks for towels. But what impacted our stay (our sleep) most is that the rooms are remotely climate controlled and hopelessly overheated. The only way to cool the room down is by opening the window, but the hotel is surrounded by fairly busy roads (lots of busses and trucks), and there was also constant noise until very late from people returning from bars. When we asked if there were quieter rooms we were given the option to change to a higher room category, but it would have been at a substantial extra cost, and the room still faced a road... I guess what got us most was the unwillingness of the hotel management to engage. Everything a little bit out of the extraordinary was charged extra. We were six people, staying for eight nights (consuming plenty beverages!), during our stay we celebrated two birthdays and for this had two special bottles of wine. When we asked to have them with our dinner in the restaurant we were charged 32 EUR corkage per bottle. When we asked for a late check out on the last day (90 minutes after normal check out time, and the hotel had no arrivals on that day ) there was an extra charge of EUR 15 per person. Changing the room would have cost extra. The welcoming, warm and fuzzy feeling we got at other owner-run hotels in Austria is sadly missing at the Nassereiner Hof.
- Sammy (8/5): Very good -
- Andras (10/5): Exceptional - Location, swimming pool, breakfast, suit was perfect but ordinary room was old and needed some renovation to be done During my week stay I’ve spent aprox 4000 euro paying for accommodation and guys during lunch on the bar sold me tap water for 3 euro… nice austrian tap water 😆
- russellgH1305TV (10/5): Best service ever. - We stayed at the hotel in March 2020 during the onset of the COVID pandemic. We had to leave early to catch a flight back to the USA before international travel restrictions were imposed. In our hurry, we decided to leave our skis at the hotel because it was too much to take them on the train, which we had never used before. We didn't notify the hotel about leaving them due to the rush. Fast forward five years, and we returned to the hotel. On a whim, we asked if they had kept our skis. To our astonishment, they had! I just picked them up as if I had never left them. If that doesn’t deserve a 5-star rating, then nothing does.
- Briggs (10/5): Very nice hotel with friendly staff, good meals, and comfortable beds - This hotel was within just a few minutes walk to one of the main gondolas which was very convenient. The staff was very helpful and respectful and even offered to help reserve our ski passes for Arlberg. The room was very spacious and comfortable and very recently renovated with very comfortable and high quality material. The breakfast every morning was delicious, as well as all the other meals from Chef Dennis and his crew, who made sure we were taken care of the entire time. Overall very pleasant stay No complaints
- 478gilz (8/5): Good, not great, a missed opportunity to be perfect. - This hotel has the potential to be perfect: Amazing location, well designed rooms, very good kitchen, great spa. Unfortunately some policy choices by hotel management make this a lost opportunity: 1) The non Buffet dinners have tiny portion sizes, and when asked the staff for more, they try to charge you 15euros extra. We would usually leave hungry and just eat some snacks in the room. 2) They charge you for the tap water during dinner. Not much, but it just feels wrong. 3) The available wines at dinner start at 40 euros per liter. I would have been fine paying 10euros per liter for a "house wine" that you buy at the grocery store for 3euros per liter. So instead of you making 7euros per night extra on us, we just bought 3euro wine and had it in our room after dinner. 4) There is no kettle in the room. In cold weather people like to have some tea during the late hours of the night, and I assume this is in a move to get people to pay for hot drinks. Which would even work, if it was available 24/7. I brought a travel kettle and did it anyway. 5) The Towels feel old and rough, as if they have not been replaced in a while. This holds true to all the towels including those at the spa, yet somehow our robes were super soft, so I am assuming this is not a laundry issue but rather simply very old towels. 6) The coffee machine in the morning has sub-par coffee, in order to get you to pay extra for an espresso. Yet another move to squeeze the guests for more money. A Bean to cup machine is not expensive to own or maintain, and I have seen it in many other hotels. 7) lack of solutions to hang your ski clothes to dry in the room. The majority of the staff (with one notable exception) were super nice and helpful and made me feel super welcome. The one notable exception though... made me feel less welcome. Look, this hotel has the potential to be perfect, here is how: 1) stop nickel and diming the guests. Make it buffet every morning and every evening, with included options that are enough (cheap house wine, water, etc) 2) get new towels for the spa. 3) drop table service entirely and cut wait staff, have one bartender who pours the really expensive drinks to cover edge cases. 4) get a proper bean to cup coffee machine for mornings, its 350euros on amazon.de 5) put a kettle in the room. nobody is going to pay 5euros for a cup of tea anyway. 6) get a cheap foldable hanger in the bathroom, it costs 15euros on amazon.de You might say we are nitpicking, but note I gave this hotel 4/5 if they would have done all I wrote, they would have been a 5/5 The differences between good and great are in the details. But I have faith that hotel management might read this and make the necessary changes.
- Richard (8/5): Very good -
- Danila (10/5): Exceptional -
- Essam (9/5): Superb - Good breakfast, clean and big enough property, nice and helpful staff, close to the gondola and ski rental, close to the downtown, fine spa and pool, ski equipment room. Far walk from apreski, a little bit expensive but ok for the value.
- Danila (10/5): Exceptional - room, breakfast, spa
- Hugh (9/5): Superb -
- Chris (9/5): Superb -
- Boidin (6/5): Pleasant -
- Daniel (10/5): Exceptional -
- And.bat (10/5): Exceptional -
- Sjur (10/5): Perfect place to stay for a ski holiday - Breakfast was very good. Nice location close to Gampenbahn, a bit outside the most busy and noisy area of St. Anton
- Dima (10/5): Exceptional -
- Mark (9/5): Superb -
- Vicki (6/5): Pleasant -
- Ivana (6/5): If it wasn't for bed bugs, the stay would have been rather pleasant.. - Breakfast was standard, good. Location very good, very close to the cable car convenient for skiers. The rooms were spacious, the spa center very good. Ski room was very spacious and well warmed. The major problem were the bed bugs that caused annoying cimicosis. Luckily, I am not allergic, otherwise it might have been horrible. The dinner main courses could have been better. The Internet was really bad, particularly in the evenings.
- Miroslaw (10/5): - Very friendly stuff going above and beyond to make your vaccination wonderful!! Thank you !!
- Alistair (8/5): Very good -
- Juan (10/5): Exceptional -
- Gabriel (7/5): Good - SPA Room was very small and dark, the window was small, with no balcony, and the electric light was insufficient. There were too few hooks to hang coats and cloths, and the closet was insufficient.
- John (10/5): Exceptional -
- John (9/5): Only one night. Brekky average. Over priced - Not a bad spot. A bit outdated. A bit outdated. Too expensive
- anastasiaEngland (10/5): Fantastic skiing holiday. - We had an amazing time over Christmas. We booked with Inghams ,quite late, and were delighted with the hotel. The kids had already stayed twice there and they liked it. The location is perfect, near the gondola, near the kids ski school ( very good one) and near the renting of all your equipment inclusive of wooden sledges. Normally it is half board, but if one came bed and breakfast , there are plenty of restaurants within walking distance, inclusive of a well stocked supermarket. The food was very good. Breakfast had fresh fruit salad and hot choices plus the usual different types of bread and jams. Different choices of tea and coffee. Supper was excellent, one night buffet and one night waiter served food. You had to choose at breakfast. Our waiter Vlad was really nice, very accommodating and helpful. An asset to the hotel. The chef was very good, as well. The afternoon soup and cake was much appreciated after coming from the slopes. The pool was heated and an excellent asset to the hotel, particularly if you come with children. The rooms have bath robes and slippers. No kettle, so you can bring your own. There is only soap in the bathroom , shower gel dispenser not the best. Our room was a double standard room ( the only one available) , but it would be better to upgrade to a superior room. We found the bathroom very small. Still the shower was very good and we survived the week perfectly well. It was great to have Christmas there, in a very relaxed atmosphere without worrying about shopping or cooking at home. We will certainly be back. St Anton has great skiing for all ages and it is a beautiful place.
- John (7/5): Good -
- Tom (10/5): Exceptional -
- Marie509 (8/5): Fabulous pool & mountain views - Friendly welcoming staff at reception and in the bar in the evening. Lovely lounge area and lovely clean swimming pool area beautifully lit in evening. Lucky to have a balcony with our room, Mountain View 😀. The location is a little walk out of town when arriving by train but in the autumn we were very happy to find this hotel open when many others close down. Fabulous breakfast buffet too! -
- Rich (8/5): Great hotel - The pool and spa were lovely, the staff friendly and welcoming and breakfast very nice indeed.
- Katerina (10/5): Exceptional - incredible breakfast
- Anne (8/5): Very good -
- Graham (10/5): Exceptional -
- Scott (9/5): Superb -
- Nadine (10/5): Exceptional -
- Zohar (8/5): Very good - Small rooms.
- Denise (8/5): Thank you. We truly enjoyed our stay and would plan a return trip. - Location, staff, breakfast and dinner and amenities were outstanding. We can not comment not the Spa/pool areas. Also really appreciated the easy access to ski lift tickets and rentals. As we didn't have a lot of time (only 1 day to ski) it made it super efficient and convenient.
- Ladislav (9/5): Superb -
- clm2003 (10/5): Excellent hotel, superb food - Excellent stay. Quiet hotel at the far end of St Anton, so probably not for you if you want to party hard. The hotel is 2 minutes walk from the Nassereiner lift up the mountain, for superb skiing. Rooms are clean, very comfortable, although a little too warm for us,and no way to control the temperature other than opening the windows. The food all week was superb - we had 4 courses every night, and all delicious. Buffets 3 x in the week were exceptional, with huge choice. My only complaint, and this is no doubt because I am English, is there is no complimentary tea with the cake/afternoon snack on returning to the hotel after a hard day's skiing, which is when I REALLY wanted a cup of tea. This wouldn't take much to provide. An excellent stay thank you
- Sharon (8/5): Very good - hotel easily accessible with parking nice breakfast great view of the mountains
- jackdK2480OA (10/5): Ski the Alps with great service!! - What a great place. The staff, rooms, food, was wonderful. Would go back again tomorrow. Breakfast, FANTASTIC!, we all looked forward to afternoon snack, dinner was again, a wonderful experience. Anytime I have to charge my room for extras, I'm a little concerned. What a great deal here. Close to lifts, busses, restaurant's, stores, grocery store, everything. Warm boots in the morning was a great plus! Vladimir was the BEST!!
- Yanina (7/5): Good -
- David (7/5): could improve on customer service. - Pool and Spa area fantastic. Electric vehicle charging. Food was good. There was an unfortunate episode that prompted two of our group to change room. It was upsetting, uncomfortable and inconvenient. We were not looking for a refund but some small recognition of the inconvenience of the situation would have been appreciated and indeed appropriate.
- Putilina (10/5): Exceptional - The staff at the hotel was exceptional. When I booked there was only an option to have both: breakfasts and dinners included. However, I was having dinners out with my family who was visiting. The hotel returned me money for dinners. Such a nice gesture. Also, when I checked out the last day I still went for skiing, they kindly provided me with the card for a ski room where I could have taken a shower and changed after skiing. Very attentive staff! The only problem in the hotel is the WiFi. It is free, but works very poorly in the room.
- Max (8/5): Very good -
- Alexandra (8/5): Very good - location, wellness, breakfast
- Real-MPH (8/5): Really good hotel with friendly staff and great amenities - Lovely hotel with friendly very friendly staff. Excellent location near ski lifts and nursery slopes. We rented a superior double which was fantastic, very comfortable and real quality. (#502). Also rented a family room for my 3 teenagers - fine for them but a bit tired. (#111) Very good swimming pool and steam rooms which were very modern and styled well. Food was plentiful at both breakfast and dinner. Tea or coffee making facilities in room would have been an improvement. Ski storage excellent Cant fault staff at all - really friendly and helpful.
- Gareth (10/5): Exceptional - Everything perfect Leaving
- ducatiboystoys (10/5): Hotel Nassereinerhof - This is our second time staying at the hotel . We initially booked four rooms but one had to be cancelled. The hotel was reasonable about it. The Spa is modern and clean. The food and service, especially from Renata was superb. The hotel is about 50M from the ski lift. So good location. I would recommend half board stay as the evening meal is pretty decent.
- Oliver (8/5): Very good -
- 440paulg440 (2/5): A run down, low quality, noisy hotel. Avoid - Overall a very disappointing stay and certainly not worth what they are charging people. My complaints as follows: 1. The room (111): Overall the room was very underwhelming, looked extremely dated and scruffy. The main concerns I have with the room though are: a) I had booked a family room which was a king sized bed plus fold out if required. I was presented with two single beds pushed together, two single duvets. I asked the hotel if this was right and they say yes. b) I asked the hotel for a bigger duvet i.e. one that should go on a king sized bed and got given an extra blanket for a single bed. Would they give two singles to a couple sharing? c) Bedding / pillow quality, the pillows were a mis-match and not comfy at all, see picture attached d) The dressing gowns on arrival, one was broken due to no hooks for the loops and the other had dirty marks all over it! e) When anyone in the hotel took a shower it would make loud running water sounds through my room, this was at all hours and usually started around 6am! Needless to say this woke me up every day. See video attached f) Sound from bar below. I didn’t realise I would be staying in a hotel with a bar that played live music every night until 11pm, I could literally hear every sound, word and song! 2. Breakfast: Overall really disappointing, two main reasons: a) Missing items: I didn’t like the cooked breakfast so had the same cereal and croissants each morning. Two mornings they “forgot” to cook the croissants and asked me to wait 25 mins and one morning they “forgot” to put the cereal jugs out, I reminded them and off they went to get them from a cupboard b) Rude staff: I got told off on day 1 for sitting at an area they were cleaning, although one of their staff put me there! This happened to a large group the next day, the staff were just rude throughout. 3. Safety of ski walk: To get to the ski room you need to walk down the side of the building and then down some stairs, neither of which are lit, the stairs had lights but didn’t work. I got back 6pm once and couldn’t see a thing walking down there in the ice, lethal! 4. The Bar below: a) The prices changes depending on who served you. I ordered the same drink three times and got served by the three staff (two guys and one girl), all three times different prices b) Linked to the prices, you never get a receipt. Only place in St Anton like this. Nothing goes through the till either, I wonder why….. c) Staff not interested in talking to you. The girl was nice and fairly chatty. The two guys were just rude and not interested. Guy with the baseball cap and moustache was the worst. More interested in chatting to the locals. 5. Transfer from hotel to Zurich: A total shambles from start to finish for a number of reasons a) I receive a call 1:34pm on Friday 20/01 from a taxi company (Flow Taxi) saying they will pick me up 30 mins earlier on Saturday due to traffic. My transfer from you states its Alps2Alps taking me back so very confusing b) I then get a call 5:02pm on Friday 20/01 (3.5 hours later) from Heidi to tell me the taxi will coming 30 mins early due to traffic c) I then get a text 7:02pm on Friday 20/01 from Alps2Alps saying I will be picked up at 10am?! d) Driver arrives at 9:30am, limping on his right leg, opens the back door and has a crutch in the back of the car… clearly injured but ok to drive?! e) The windscreen of the taxi is smashed and not legal, see pic f) We stop at a car wash just outside Hohenems, why on earth have I had to leave early to then have to sit in a car wash? g) Driver constantly using his mobile phone throughout the journey, not handsfree
- Helen (10/5): A wonderfully comfortable stay with good food, very welcoming staff, organised boot room. - Breakfast was plentiful and really good quality. Fresh, delicious bread, bacon was particularly good. Other guests got in the way!!
- John (9/5): Superb -
- Daniel (10/5): Exceptional -
- Liam (10/5): Exceptional -
- Milka (9/5): Superb -
- Antons (10/5): Exceptional -
- Volker (10/5): Exceptional -
- Igor (9/5): Superb - Service, room, food, and view are excellent. A ski lift is very close. Wifi was terrible.
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