Haveli Backwater Resort

Location: VCNB Road, Alleppey, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Table tennis
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Deluxe Family Room

  The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

• Superior Double Room

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower. This double room features a wardrobe, a tiled floor and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Deluxe Double Room

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower. This double room features a wardrobe, a tiled floor and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a tea and coffee maker, a wardrobe, a tiled floor, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key access

Guest Reviews

• Delaney Darrough (10/5): -
• Mohammed Harsh (5/5): -
• jain (4/5): -
• Arvind (3/5): Good for one day stay. Staff should be more friendly. - The hotel had an easy access by the car. It was close to the lake and we enjoyed the boat ride. The 2 rooms that we booked were very smelly. There were not enough supplies in the bathroom. The toilet seat was broken and told the staff upon check out.
• Tendulkar (8/5): - Property is good & huge. Breakfast is nice especially veg one Compared to room size AC capacity is low
• Arjun (2/5): -
• Vinod (7/5): - Facility was good but reception staff could be more professional and pilite.
• Shaik (10/5): -
• Vinoth Mally (9/5): Good place to bee - Good to stay and safe place to bee Bathroom
• Rohit (4/5): Disappointing, bad front office , kitchen did not have menu items - The kitchen staff were amazing and the suit room was big and clean The front office staff were the most inhospitable people I have ever met. The pool was a shocker..slimy water and the filter was not switched on one day. Even after informing front desk nothing happened.
• David (5/5): -
• Nivedita (7/5): Decent for a one-night stay but average food and services; didn’t meet expectations much. - Had a decent one-night stay at Haveli Backwater Resorts. The property is fine but didn’t quite meet my expectations. Food options and room service were average, nothing exceptional. We had a suite room which was spacious, though the bed size felt small for a family of four. Since we spent most of our time outside, the stay worked out okay. I booked the property based on multiple recommendations; otherwise, I may have explored other options. During my visit, I noticed several homestays along the backwaters that appeared more warm and inviting. In hindsight, I would have preferred a backwater property such as Sterling or Ramada, mainly for their strikingly beautiful locations. Overall, an acceptable stay for a short visit. Room was ok, space could have been managed better.
• Justin (9/5): -
• Rao (4/5): -
• Vaithi (5/5): - Location Staff are rude. They dont know what is hospitality. I had experienced the same with most of the resorts in Kerala. In this resort, upon arrival, we requested early check in by 1 hour but it was denied straight away even when lot of rooms were empty and already cleaned by that time. I think most will agree with me, especially when it comes to hotel/resorts, ppl love them when the management is flexible.
• Rao (8/5): -
• Biju (8/5): -
• Jha (1/5): I will not recommend this hotel to anyone - External building design Room were big , but not up to Mark , not cleaned 100% , not well maintained
• AJITH (4/5): Disappointing - Average Too overpriced for the facilities. Probably the only window AC hotel with 4 star rating. A refubished Lodge like set up
• Majumohan (3/5): -
• Rohin (7/5): -
• Kumar (2/5): Very poor -
• Dr (8/5): Very good -
• Gupta (8/5): Very good - Location is good. Rooms are also good While checkin they will tell you if you break keys they will charge 300. While check out they will act as police. They will ask you to sit and wait so that they can check rooms.
• Akilarasu (9/5): Superb - Delicious breakfast . Had a good time in swimming pool.
• Ritesh (8/5): Very good -
• Singh (1/5): Bad - Bad food Very bad food
• Ratheesh (4/5): Disappointing - Good location . Food price was high and staff behaviour was not good
• Shadi (7/5): Good - Stay was comfortable, staff behaviour was also excellent, only issue I faced was that Swimming pool was not cleaned & water was not chlorinised or at least keep the water in circulation
• Sebastien (6/5): Pleasant - Location was great to discover a part of Allapey. Breakfast was correct Some paints and property are not so fresh
• Matthias (4/5): Significant shortcomings in cleanliness and comfort - Friendly staff. The hotel has an interesting facade, but behind this facade lie significant shortcomings in cleanliness and comfort. The furniture has seen better days decades ago, the cleaning staff seemed to have forgotten our room prior to our arrival.
• Sujata (10/5): Exceptional -
• Romolo (7/5): Can improve - Pool and ayurveda Restaurant, breakfast was absent one day of my staying. Not accepting international cards. Gym is unmantained and Full of mosquitos. I could not use it.
• Feshe (7/5): Good -
• Sandeep (3/5): Poor -
• Shukla (7/5): Good -
• Vinit (4/5): Please find alternative hotel in same or bit more price - Breakfast is very nice and restaurant staff is managing it good. Room was not clean at all. There was mould on bathroom door and few parts in the room. I was with my kids and very concerned with health and safety. Asked twice at reception to clean it but they either didn't understood our English or don't bother what we said. Also duvet cover and pillows were not clean at all. They might have changed after replacing but replacement was torn and again not clean. It was room 214 to be specific.
• Rohit (7/5): Good - Location Room was just ok, not meeting the expectations. Even not meeting 30% value for money. Much better facilities available in same cost. Huge scope of improvement in upkeep of Rooms.
• Smriti (5/5): Passable - Location and outer structure Rooms seemed empty and unfurnished Staff was too less Service and other things took hours ...
• Anoop (7/5): Good -
• Anoop (7/5): Good - Location Food options and room staff
• Ankit (1/5): Bad -
• Hashim (4/5): Disappointing -
• Prashant (10/5): Excellent stay - Stay, Space, room, facilities and all the amenities and food
• Phurbu (10/5): Exceptional -
• Tg (9/5): Superb - Good
• Siddiqui (3/5): Not for families or individuals, pathetci staff response. - Location is good and the front facade looks good. Rooms have been recently renovated or renovation is being going on. One of the room lock wasn't working, despite asking for change in room they didn't change the room or lock. We slept in other family member's room as sleeping with the main door lock not working was not an good option. That's the reason we didn't extend the stay. They too are not bothered about it. They are mainly looking for corporate bookings or wedding bookings, so it's better if individual or families avoid it. The staff is literally non-responsive. Breakfast buffet is based on the occupancy of rooms, not available everytime
• Denise (7/5): The staff were nice and friendly. The room needed updating the balcony was mouldy. Pool and area too dirty to use. We th - The frontage and reception area are lovely. Our room was a long walk from the lift. The decor was white paint and reminded us of a hospital. Not welcoming at all and in desperate need of a makeover. The pool was not possible to use looked dirty and the loungers were dirty and covered in bird poop. We did not use the spa as there was no one there when we went.
• Debasish (10/5): Exceptional - Memories to remember
• A (9/5): Superb - Facilities are good, calm atmosphere Power failure often, but it is okay
• Ak (9/5): Superb -
• Rambabu (8/5): Very good -
• Santhosh (1/5): Do not go nearby - No set rules for house keeping, intercom isn't working on one room. Nothing kept ready have to ask for towel, toilet roll, soap etc...[our fault was we forgot to take bathing soap]. Front office and Entrance look great... Breakfast it is just about..okay One should not expect swimming pool at this price, it is big tub and not clean the sink doesn't cleaned for ages. No pool attender were present. Had dinner for one night. Half of our food gone waste. It is better close the kitchen just provide breakfast only.
• Subhash (10/5): Very good response from staff side.restorant side mam...she did very good care for my parents - Friendly behaviour of staff Tv service & plug is not working ,stinging.
• D (8/5): Very good -
• Thomas (9/5): Superb -
• Jainulabideen (7/5): Good - Rooms are ok and spacious parking for the vehicle. Tastier break fast .
• Singam (8/5): Very good -
• Punia (5/5): Passable -
• Ananya (10/5): Exceptional -
• Chandrahasan (3/5): Poor -
• Mohankumar (10/5): Exceptional -
• Yethish (10/5): Exceptional -
• Chembolu (7/5): Good -
• Kumar (10/5): Exceptional -
• Ashok (7/5): Good - Room and swimming pool Bit costly
• Rohith (9/5): Superb -
• Karuthedath (1/5): Bad - Rate is very high and food quality is so bad complementary breakfast is not good
• Arctic (8/5): Very good -
• Ramu (10/5): Exceptional -
• Arshnoor (10/5): Exceptional -
• Luke (5/5): Not satisfied - 🤔🤔🤔🤔🤔🤔 🤔🤔🤔🤔🤔🤔
• Priyanka (8/5): Very good -
• Ankita (10/5): Exceptional -
• Jagdish (10/5): Exceptional - Not many choices Need newer furniture and require more items for breakfast
• Vishnu (5/5): Average - Location Very poor service and the facilities are very very minimal. No space for activities. Food is alos very poor.
• Narasimhan (3/5): Poor -
• Peter (9/5): Superb -
• Akash (9/5): Value for money stay ,their buisiness may grow if they improve their staff and quality of food - Spacious room, swimming pool, parking faciliy Food was the major concern, quality of food was not good.AC was very noisy
• Shiho (3/5): Won’t recommend to anyone to stay - Location The fan was making too much sound . Hot water not working properly.
• Kumar (7/5): Nice location, but not much expected view of waterbodies - Very good location away from the congested road but near the main town. Just in front of the backwater channel. Shall very easily board for the shikhara boat rides. Food is average ( morning breakfast) Booked room with balcony, but it was facing back of the building not the much expected front waterbody view While having breakfast, suddenly restaurant staff came and told our breakfast is chargeable and needed to pay separately for it.we insisted on recheck, and later they told it was pre-booked. But shocked by their impolite and unprecedented behaviour

Photos