Arcos hotel

Location: Avenida Francisco I. Madero num 7, Catemaco, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Concierge service
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• Quadruple Room

  This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Basic Triple Room

  This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• cecilia (7/5): Agradable - La ubicación y el personal. Que no tenga servicio alimentación
• Irais Lidoine (10/5): -
• Dalia (9/5): - Limpieza y ubicaciób
• Jorge (10/5): -
• Leodegario (9/5): -
• Tora (8/5): - Cute little room, good central location but not noisy
• Javier (10/5): -
• Jérôme (8/5): Bien situé et confirtable - L’emplacement en plein centre avec parking gratuit, la propreté du lieu et le confort des lits. Personnel qui repond aux questions. Un peu bruyant car juste a cote des commerces qui demarre tot.
• Karin (8/5): Would come again if ever coming back to catemaco - Nice and comfy. In the middle of the town. Great parking in the backyard. Amazing free coffee Toilet space was a little small and you could here the neighbors fun ;)
• Beate (8/5): -
• Charles (8/5): Comfortable stay on the length - Location convenient to the market and boardwalk, quiet at night Nice balcony outside of the room to watch town life Not much hot water Price a bit higher than comparables elsewhere
• Rangelmalo (8/5): - Las habitaciones con balcón, lo malo es que no todas tienen
• Jorge (6/5): Pleasant - Location I just stayed one night ,I tried to cancel the other night and they refuse to reimburse me.
• Delia (9/5): Very good value - That is pet friendly and very clean The pet friendly and garage
• Verónica (8/5): Very good - Ok Ok
• Remigiusz (9/5): Superb -
• Remigiusz (8/5): Very good -
• Tony (6/5): Pleasant - Central location, good facilities considering the rest of the town Catemaco is a very poor town, there is a nice resort down the road but if you want to experience local culture this is a good choice.
• De (7/5): Good -
• William (9/5): Another great place to visit and stay. - Good location. Quiet, even though we were right close to the market. Room was a good size. Balcony for sitting was comfortable. Short walk to ADO.
• Jessica (10/5): Exceptional - The receptionist was super kind and helpful I forgot a small blanket and she told me
• Paul (1/5): Dishonest staff and poor quality room. AVOID - The guy on reception showed us a couple or rooms and we asked for the quietest. He then asked for a very inflated price and when I pointed out the price on booking.com he said to book through them and he would take that price for the room. I did as he asked and he then jerked us around saying he couldn’t give us the room he had promised at the price he had agreed and he wanted more money. We refused and insisted he honoured his promise. Totally dishonest. Knowing we wanted a quiet room the same receptionist filled the rooms around us with the occupants of half a dozen trades vans that turned up later in the evening and at almost midnight when we were trying to sleep there are tvs blaring, a dog barking and loud chatting in the corridor outside our room. The aircon smells of mould and the bathroom is tiny. You couldn’t shut the bathroom door and sit on the toilet without pressing your face against the door ! Wonderful view of the neighbour’s satellite dish through a metal grille. Crappy hotel with crappy and spiteful non-service. Avoid!
• Alejandro (9/5): Superb -
• Mike (9/5): Superb -

Photos