Hotel Slavuna

Location: Albena, Kranevo, 9620, Kranevo, BG

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Long-term parking (surcharge)
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Elevator
• Fitness facilities
• Library
• Safe-deposit box at front desk
• Multilingual staff
• On private beach
• Billiards or pool table
• Tours/ticket assistance
• Snack bar/deli
• Parking (limited spaces)
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Beach umbrellas
• Beach sun loungers
• Long-term parking (surcharge)
• Horse riding nearby

Rooms Available

• Double Room, Sea View

  1 Double Bed and 1 Double Sofa Bed

  161-sq-foot room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Electric kettle and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• Marian (9/5): -
• Elena (9/5): Hotel conform așteptărilor - Amplasarea hotelului, prețul foarte bun,si stațiunea este foarte frumoasa si liniștită, este al 2lea an in care revenim cu drag 😊 Faptul ca anul acesta nu mai era mocheta in camera ci parchet,este destul de greu având in vedere plaja care este de nisip...
• Hristova (10/5): -
• Иванов (10/5): -
• Lucian (9/5): -
• Mădălina (5/5): - Ca este pe plaja. Personalul foarte rece. Curățenia lasa de dorit. Nu este un hotel de 4 stele.
• Štefan (9/5): -
• Станимир (8/5): Невероятно съотношение цена-качество - Хотел "Славуна" е страхотен за семейна почивка. Хотела се намира на плажа, но има и басейн, както вътрешен така и външен. Не сме се възползвали защото нямаме деца, но знаем че предлагат и анимационни услуги. Шведската маса винаги беше добре заредена, но има моменти, в които самият ресторант е доста пълен и има изчаквания и кратки моменти на изчерпване на определени храни, които пък за сметка на това, бързо се решават от персонала и се зареждат отново. Тематичните вечери бяха много хубави. Бях зарадван от това да видя и българска вечер, в която да покажем традиционните български ястия, напитки и музика. Управителя (и като цяло персонала) беше много учтив и се стараеше да бъде комуникативен с гостите. Това прави много хубаво впечатление. Стаите се чистят редовно. Някой от тях имат нужда от един освежителен ремонт тук и там, но за цената на нощувка напълно си заслужава, тъй като на all inclusive 6 нощувки, с включена закуска, обяд, следобедна закуска, вечеря, напитки алкохолни и безалкохолни + чадър и шезлонг, няма какво повече да се желае. Самият курорт е много тих, морето е спокойно и плажът е хубав със ситен пясък. Центъра е малко далеч от хотела, но тъй като има много зеленина навсякъде не е имало момент, в който да се разхождам изцяло под слънцето. Има си и транспорт из курорта под формата на Шътъли и атракционно влакче. Единственото нещо което може да се каже че е минус са паркинг местата. Това си е политика на курорта, така че не трябва да се начислява като негатив към хотела. Има 3 вида паркинг, единият е безплатен, който е на гарата, другите 2 са разделени на 2 зони. Едната е повече към началото на курорта, а другата е по-навътре. Заплащането за началната зона е (мисля) 10лв за 24 часа, а по-вътрешната (която мисля че се водеше зелена, и бяхме спряли там) е 20лв за 24 часа. Макар да трябваше да се заплати паркинг дори и на 20лв, беше препълнено и места трудно се намираха, защото идват плажуващи и от други населени места. Без проблем, вечер може да се премести автомобила на по-добро паркинг място.
• Daniela (9/5): - Totul perfect , plaja curata, mâncare bună și diversificata.
• Ибрахим (10/5): -
• LucianIsMyName (8/5): -
• Buzgau Florin Adriam (1/5): - Zona în sine este foarte frumoasă, verde, pădure, deal, cu o rezervație a biosferei deosebită, pe lângă pescărușii de pe plajă, am văzut cormorani mari, rațe sălbatice, castori. Singurul si cel mai mare avantaj este locația hotelului, adică direct la plajă. Nisipul este foarte fin, auriu si destul de curat, apa la fel, fără alge, meduze sau mizerii. De coșmar! De la bun început au dat-o de gard! Am plătit destul de mult pentru perioada cât am stat la acest hotel, camera fiind rezervată și achitată online cu vedere la mare. Când am ajuns ne-au dat o cameră la parter cu vedere în lateral către piscină, nicidecum către mare! Am revenit la recepție solicitând cameră cu vedere la mare. Am primit o altă cameră la etajul 1 cu vedere la acoperișul restaurantului unde efectiv vedeam izolația de bitum de deasupra și aparatele de ventilație/climatizare. Am revenit din nou la recepție și am solicitat altă cameră invocând faptul că suma achitată a fost pentru a avea vedere la mare, în mod special. Ne-a oferit ultima cameră disponibilă deasupra celei de la etajul 1. Avea oarecum vedere la mare însă tot vedeai acel acoperiș imens cu bitum și toate aparatele de climatizare care făceau o gălăgie infernală, iar pe peretele lateral erau instalate 2 tubulaturi generoase respectiv evacuarea hotelor de la bucătărie care erau prevazute pentru ventilație cu 2 motoare mari! Va dați seama ce zgomot infernal mai scoteau și alea. Nici nu auzeam valurile mării. Vibrații în pereți, în cameră se auzea ca și cum afara era furtună! Motoarele se opreau undeva la ora 22.00-23.00 și le porneau dimineața la 06.30 cand îți dădeau deșteptarea. Și ca bătaia de joc să fie până la capăt, ultima noapte au uitat să le oprească și am tot așteptat pana la orele 00.00 însă nimic. Am coborât la recepție de 2 ori în decurs de 2 ore, între orele 00.00 și 02.00, unde bineînțeles nu era nimeni. Am sunat clopoțelul de fiecare dată și cu greu si-a făcut apariția o tânără(20-22 ani) care posibil că a ațipit și la care i-am explicat că nu ne putem odihni, însă aceasta a spus că nu poate face nimic în acest sens. Am insistat să anunțe managerul sau personalul de la bucătărie, dar nimic! Am stat treaz aproape toată noaptea, asta în ideea că dimineață am făcut check-out-ul și a trebuit să parcurg cu auto 550 km, rupt de oboseală.
• Doru (9/5): Excelent - A fost foarte bine,locatia excelenta Am rezervat 3 camere ,toata familia a fost multumita.
• Marin (6/5): -
• Калина (9/5): Superb -
• Stoyan (6/5): The restaurant experience really falls short and should be brought up to the overall standard of the rest of the hotel. - On the positive side, the rooms were clean, spacious enough, and comfortable. The staff overall was friendly and helpful, and the pool and beach areas were well organized and maintained. A standout was the snack bar - it offered freshly made foods and the staff there seemed well aware of demand, keeping things stocked and running smoothly. It was a thoughtful and convenient touch. Unfortunately, the restaurant and food were a major letdown during my stay. Many items were clearly not fresh - stale potatoes and dry cucumbers appeared every day. It was also disappointing to see meats and soups being reused from one meal to the next, sometimes carried over from lunch to dinner or the worse case scenario from dinner to the next day’s lunch. One of the older staff members, who seemed to be the designated “show cook,” made the experience worse with his poor social skills and overall unpleasant demeanor, accompanied by unbearable and oftentimes loud music, not really suitable, especially for breakfast and lunch. Кръчмарски изпълнения. On a more positive note, the waiters and bartenders were friendly and professional, which didn’t really helped balancing out the disappointing dining experience.
• Oanacpo (10/5): Exceptional -
• Anca (9/5): Superb - The location is great, big rooms with balcony, very clean.
• Lucianismyname (9/5): Superb - Everything was great, we enjoyed our vacation. Nothing i can think of.
• Vanda (1/5): I hope that no one stays there anymore or I hope that everyone I saw upset there does something to change. we cannot acc - that they gave us the money back and they were correct. that the manager admitted that everything was dirty there Hello, I only had problems. I will leave here pictures and my message to the booking. hello, thank you a lot for the help provided yesterday. on booking the hotel slavuna albena bulgaria had a different presentation. when we got there (2 parents, 2 grandparents and 2 small children) we were shocked to see the mess there. our problem was not that the hotel does not look like in the presentation pictures. the biggest problem was the mess. there was dust, dirt, spoiled food on the floor, a bad smell throughout the hotel. the snack bar smelled the same as the toilet, of pee. there was rust on all the water, coffee, juice machines. all the juice parts were flowing on the floor. the juice was not edible, it smelled bad and tasted like sand that stayed in your mouth. I went to the reception to talk to the manager, in the reception… there was thick dust all over the reception table. I used my finger to wipe the dust to show them the mess. they said …it was just a mess (I put the picture with the line I made with my finger in the dust there). it is not normal for the meal period to be 30 minutes at an all inclusive hotel. it is not possible for an entire hotel to eat in 30 minutes without getting crowded. the manager said that this is the situation and there is nothing she can do. if we stay...well...if not...that's it. she has nothing to do. I think that all the mess there is the fault of the manager who does not do her job. if there was that mess in the reception... I think it was even worse in the kitchen if there was a toilet smell coming from there. I asked the manager to move us to another hotel, she didn't want to. I asked her to give us the money back...she didn't want to. I asked what we can do...she did not find a solution. she thought that if she splashed water on the floor it would be enough for us. it was a mess there since the beginning of summer.
• Beatrice (10/5): We are staying in Slavuna every time we come here(for 17 years now) - It was comfortable because everything is in one place. I think most of the staff is bored.
• Beatrice (10/5): Exceptional -
• Tzushty (5/5): Passable - Food was good Right on the beach You had to pay to use jacuzzi Worst indoor pool ever Dirty and rusty balcony Bad WIFI signal, in the room I was not able to use it Outdoor fitness (4 used creaky and rusty machines/a joke)
• Anonymous (4/5): Nice location but disappointing accommodation. - The sea view. The cleaning was very absent.Cockroaches in the room and fruit leftovers under the bed ,dirty sheets. The staff was good at explaining and finding solutions but no actions were taken!
• Petrea (10/5): Exceptional - Everything, the beach, nice location, hotel the room was very clean ,nice one the staff all staff from cleaning to restaurant great foods many sortiments also the staff from reception very kindly. So per total note 10 🥰
• Armand (8/5): Nice hotel - Very nice location ,on the beach, the forest behind the hotel. Nice swimming pool. Food was good and plenty. Sun beds and private beach acces is nice. The rooms have a big bed and a sofa. Also big balconies and AC. The shower is a little cramped, and some metalic parts on the balcony showed some rust.
• Beatrice (10/5): Exceptional -
• Desislava (6/5): Pleasant -
• Adriana (6/5): I'm not sure if I'll ever come here again - The room was clean. The food was good, delicious and most of the people at the reception, in the restaurant and the people who cleaned were nice. The most annoying situation is that of the staff who take care of the snack bar and the indoor pool. The elderly lady who has to serve the ice cream herself has a nasty attitude towards any customer and is very quick, she is very disrespectful. I don't see why it is necessary for her to serve ice cream during the day when in the evening at dinner anyone can quietly serve themselves ice cream without any ugly situation as happens during the day. The elderly gentleman at the snack bar has a hard time moving but is very friendly and does his job well. As well as the gentleman who takes care of the indoor pool, very grumpy and has a bad attitude towards customers, as if we had entered to steal, we would not have paid for a service. The juice dispensers, coffee espresso machines were very unkempt, and even on the apple juice dispenser you could see the dirt from a distance, not to mention the smell of spoiled juice. The worst quality and small disposable cups.
• Raluca (6/5): Pleasant -
• Beatrice (10/5): Exceptional -
• Beatrice (10/5): Exceptional -
• Verified traveler (6/5): - Hôtel qui a presque 50 ans, l'entretien laisse à désirer. Service correct sans plus. Principal avantage - toutes les chambres donnent sur la mer et la proximité de la plage.
• Maja (10/5): Nice stay - Hotel is nice and cozy. All rooms have balcony with nice sea view. Restaurant is big and there is a lot of dishes to choose from. Food is ok, like usually in all inclusive average, but totally decent. A lot of really good salads to choose from too and there is always a fruit option. Included drinks were also fine. Hotel didn’t felt crowded and it is located in really nice area surrounded by park. Even though it is 15 min walk from Albena center, there are avaliable free shuttles and little tourist train also drives every twenty minutes (price 1.5 eur per person). It is fun to ride it. 😊. If you decide to walk there is nice promenade next to sea.
• lubazzia (8/5): - Overall a good experience right on the beach with magnificent sea view. Hotel was feeling kind of old but rooms were clean and beds comfortable, housekeeping was also great. My only complaint was about the restaurant and its hosts some of them were rude and never smiling also the buffet was not so great and not restocked properly. Drinks were also extremely cheap and weak. Swimming pools did not seem to be very clean. But location was definitely superb.

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