Go Hotels Plus Bacolod - Newly Renovated
Location: Lacson St., Mandalagan, Negros Occidental, Bacolod, ph
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just steps away from Robinsons Place Bacolod and a short drive from SM City Bacolod, Go Hotels Bacolod offers a prime location for both leisure and business travelers.
Comfortable Accommodation
Enjoy a restful stay in rooms featuring high-quality beddings, non-allergenic pillows, and fully air-conditioned spaces. Each room is equipped with modern amenities including a safety deposit box, desk, and flat-screen cable TV.
On-Site Services
Take advantage of the 24-hour front desk, on-site restaurant, and complimentary WiFi. Additional services such as massage, laundry, and airport shuttle can be arranged for a seamless and enjoyable stay.
Book your stay at Go Hotels Bacolod for a convenient and comfortable experience in the heart of Bacolod.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Lower bathroom sink
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Reception hall
- Japanese garden
- Secured parking
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Queen Room
Rooms are fitted with high quality beddings, non-allergenic pillows and pure cotton sheets. They are fully air conditioned and equipped with a safe, a desk and a flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Cleaning products
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Twin Room
Rooms are fitted with high quality beddings, non-allergenic pillows and pure cotton sheets. They are fully air conditioned and equipped with a safe, a desk and a flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Cleaning products
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room
This twin room offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Air conditioning
- Toilet
-
Superior Queen Room
This double room provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Air conditioning
- Toilet
Guest Reviews
- Sabar (10/5): -
- sid (9/5): - As always the location,affordability,amenities and staff whose been really nice,helpful and accomodating. Didnt expexct that loud noises coming from robinsons some kind of a renovation,hotel didnt miss to inform the guest though.kudos to that. I was awoken by that loud noise one night so its still a pleasant stay.
- Leo (8/5): Value for money - The room and location They need to redo some works like the tiles in the hallway
- catheter (10/5): Till the next stay... - We love that the staff esp chris and wendee were accomodating and very helpful. The guard on day duty was courteous and helpful too. The lobby/reception area smelled good, clean and conducive to waiting. The only thing maybe (but not so bothering) is that the beds are small for a family (of 3) option.
- gareth (6/5): -
- JOCELYN (9/5): Good location for the price you pay. - The staff were friendly. Accessible location Good price for the services and accomodation provided.
- May (7/5): Gute Lage, Flughafen Nähe , Einkaufszentrum zur Fuß erreichbar - Lage Nichts
- Rona (9/5): -
- ELSA (8/5): Convenient - Good location and affordable The floor got wet coz of the aircon. We have to dry it with the floor towel to prevent us from sliding.
- martijn (7/5): -
- Mainzer (10/5): Sauberes Hotel - Sauberes Hotel. Etwas Abseits, dafür Ruhig.
Das Personal ist sehr nett.
Angeschlossen an einem Supermarkt mit guten Essensmöglichkeiten. Das Frühstück war nicht gut. Da es kein Buffet gab, wäre es gastfreundlicher, wenn das gewählte Menü nicht so lieblos serviert wird. Für so ein gutes Hotel völlig inakzeptabel.
- JEAN CLAUDE (10/5): - Très propre le personnel très accueillant et placé près du Robinson pour faire des emplettes ou manger. Ras
- benjo (10/5): -
- E. (7/5): - Locatie Nvt
- Denis7717 (6/5): - Хорошее расположение! Это все! Шумоизоляция в номере отсутвует! Всю ночь лают собаки с 3 утра начинают орать петухи. Основная часть номеров выходит во двор где и происходит вся это ночная жизнь. Даже пришлось дополнительно снимать номер в другом отеле, чтобы выспаться. В номере не уютно, номер маленький. Электронные замки постоянно пикают на этаже.
- Jessica Aiza (7/5): - CR was not always cleaned and toiletries were not regularly replenished.
- Luisa (8/5): -
- Rolando (8/5): Not too bad. - City center. The room and the table too small.
- Camille Victoria (10/5): Loved it! - Smooth Check-in with the family. Staff is really helpful since we had with us our elderly. Love the location near Rob. Nothing!
- Lowela (10/5): Was good - everything none
- Dece Marie (8/5): Satisfied. Thank you! - Very responsive staff. Value for money. Allowed my siblings to leave their things after check out.
- christian (8/5): all good -
- Keven (7/5): it was good for a one night stay - clean & tidy location some of the floors walls ceiling are a little bit broken
- Roxanne May (7/5): Despite the small hiccup, the stay was good. - Room is clean. We have to switch rooms because the 1st one has a defective door.
- Bernie (7/5): - Location. There are flies inside the room.
- Maricel (8/5): - Comfee bed Water dispenser is far
- Jordan (9/5): -
- Aileen (8/5): -
- George (10/5): amazing staff - Carmen's eatery was very good
- Rebuth (9/5): -
- Aileen (9/5): -
- Martin (6/5): -
- Edgardo (10/5): -
- Rogelio (10/5): -
- Rogelio (10/5): -
- Silva (2/5): Disappointing - It’s location, located in a quiet area in Boracay The unit is not maintained. We slept without AC and lights, which is not acceptable to spend a holiday. Though the staff is responsive, personnel were not able to solve the problem. Reported the incident 3x on the same day and not until I requested to be moved to a proper accommodation that staff actioned on it. We wasted half of the day (on our last day) to be moved to another place.
- Martin (8/5): - The renovation shows. In particular the matresses and the breakfast area. It's a bit noisy (dogs, motorcycles). While there is a hot water cooker there are no Coffee sticks or tea in the room.
- Manny (9/5): -
- Genoveva (8/5): - very satisfied in our stay.Clean linens,hotel staff are very accomodating.Very good for its price and close to Robinsons mall
- Toledo (10/5): -
- Crishella (9/5): Will surely come back - Very good location close to my family connected to robinson as well u can do your grocery anytime when they open. Clean and friendly environment Not much of parking plus of renovation
- Crishella (9/5): Very good place and i will always book here for sure - Very convenient love the place and staff Parking not so much
- JOSE LUIS (10/5): -
- Crishella (9/5): -
- Travel673504 (6/5): Room set up incomplete. - I would like to raise the concerns of your guest with confi# 1521768591914895, there’s no toothbrush, toothpaste, soap, shampoo and only one (1) bathrobe available. They are disappointed because the setup was not complete.
- Ryan (8/5): -
- TL (5/5): -
- April (10/5): ME AND MY FAMILY LOVE THE GO HOTEL. WE HAVE A NICE STAYING EVERY TIME WE STAY IN - ALL NOTHING
- Eugene (8/5): -
- JOSE LUIS (10/5): -
- eniceo (9/5): fair enough - room, bed small dining hall, not buffet
- GEAM (1/5): Bad - Nothing Felt so bad because there is a signal #3 Thyphoon at this time but the hotel didn't even consider any compensation.
- Robby (10/5): - Everything is new.
- Julia (10/5): -
- Michelle (9/5): Great - Location Pricey restaurant
- Andreas (9/5): -
- Marluz (8/5): -
- Dawn Marie Caceres (9/5): -
- Louie Gerard (8/5): -
- Alfredo (8/5): -
- Innah Patrishia (1/5): Not gonna go back - Nothing The staff until now has yet to send the invoice. Been requesting it since we arrived but they don’t respond. Not good for business trips. Food is below average also
- Lilia (8/5): Highly recommended - It’s clean and the staff are nice and friendly
- Edwarf (10/5): -
- Ann Blythe (10/5): -
- Galang (10/5): -
- sid (9/5): Comfortable stay - Comfortable stay and was able to rest well after all of my errands in a day None so far
- Blazej (10/5): -
- Martin (10/5): -
- Martin De Guzman (10/5): -
- Tac (9/5): -
- Faye Thea (9/5): Superb! - The hotel is clean and tidy. Room is a bit small but it’s clean, tidy and bed is comfortable. I like the fact that the rooms we got are connecting it’s great if you’re staying with family. (Not sure if all the rooms are connecting). I also like the fact that they have water dispenser in the corridor. No bottled water, Eco friendly. Price for rooms are good and worth it.
Staff are friendly and accommodating. That you can hear people walking in the corridor or when they close their room door. It feels like the walls are thin.
- Moloa (9/5): -
- James (10/5): NICE renovations - Rooms are OK!! I like.. Public area is also cute.. Nice place to do a bit of work.. Overall. Ok!! Nothing much....
- Anna Cecilia (8/5): -
- reyes (9/5): Highly recommended very clean environment an friendly staffs - Clean environment, friendly staffs and accessible location. none
- Brian David (6/5): Ok but the breakfast put a damper on the stay - Clean and comfortable hotel staff were excellent We stayed for two nights bed and breakfast the breakfast was not as expected no coffee or cups no juice and halve of the menu was not available
Although we had paid for breakfast we went to a cafe in the mall to eat breakfast
- Doyle (10/5): -
- Charmaine (9/5): Accesible, clean, bright with minotr opportunity to improve on facilities - It's newly-renovated, clean, and accessible to Lacson street. It's quiet as well since it's few meters aways from the main road. I wish the TV is working (can't use the smart app) and the shower heater is not functioning properly.
- Rosemarie (10/5): -
- joemelin (5/5): -
- Mark (8/5): Overall good stay in Bacolod - The Go Hotel in Bacolod is a comfortable, budget-friendly place to stay. Hotel staff were friendly and accommodating. The location is conveniently located next to the Robinson Mall. The room is a bit on the small side. It would have been nice to have a small desk or writing surface and a small refrigerator, but those are the only shortcomings. Will stay there again when in Bacolod.
- isidoro (7/5): -
- Holloway (7/5): Good and comfortable - Breakfast is good, but I think need more vegetables in the menu. Nothing
- Joann (7/5): The hotel is clean and tidy. Staff were kind and accommodating. Please put a small fridge for our foods and medicines t - It is clean and tidy. There’s no fridge
- Bonieve (4/5): The property did not give me invoice. It’s been a week since I requested it - The property did not give me invoice. It’s been a week since I requested it The property did not give me invoice. It’s been a week since I requested it
- Arturo (8/5): Very good -
- Rex (10/5): Exceptional -
- Yolanda (10/5): Exceptional -
- Franciscus (8/5): Very good -
- Cecilia (1/5): Bad -
- Basem (9/5): Superb -
- John (10/5): Exceptional - The cleanliness and attention to detail were impressive.
- negroslove (6/5): Satisfactory ---- but improvements must be made - I recently stayed at this hotel and while the room itself was satisfactory—comfortable bed, fluffy pillows, and a refreshing rainshower—the overall experience could have been much better with a few key improvements.
The TV in the room is outdated. It still runs on cable, which shows clear signs of aging (grainy channels, limited options). In this day and age, a smart TV should be standard, especially for travelers who rely on streaming services.
The Wi-Fi was also inconsistent. It worked decently in the early afternoon, but by evening and into the early morning, the signal became weak or unusable. This made it difficult to stay connected or get work done.
The bidet pressure was surprisingly good, and again, the rainshower remains one of the highlights of the bathroom.
Unfortunately, the air conditioning system was unreliable. I woke up past midnight sweating, only to find the AC had stopped functioning properly. It eventually corrected itself, but it disrupted my rest. Regular maintenance might help prevent this in the future.
The most disappointing part of the stay was the front desk service. During check-in and check-out, the staff—consisting of one male and one female staff—seemed more focused on their personal conversations than attending to guests. I expect a certain level of professionalism in any hotel. Staff chitchatting while ignoring guests creates a poor impression, more akin to a budget pension house than a hospitality establishment.
In summary:
• Upgrade your television systems, from obsolete cable tv to smart tv.
• Ensure stable Wi-Fi, especially during peak hours.
• Perform proper AC maintenance.
• Most importantly, retrain front desk personnel to be attentive, professional, and guest-focused.
These issues need to be addressed to make the stay truly worth it. After all, you are an award-winning Filipino hotel chain, it would be best to uphold your standards in maintaining the RLC brand.
- Paul (10/5): Very good - Close to the Mall and the price was right That there was no Ice or Refrigerator at least one of them
- Dennis (6/5): Pleasant -
- Verified traveler (6/5): - Stayed for 3 nights but housekeeping only came to change towels for us.
And only came at 3+ in the afternoon for all 3 day. Simple room, facilities a little old.
Shower water pressure is low.
- Keven (9/5): Superb -
- Mary (8/5): Very good -
- Belecina (9/5): Superb -
- John (9/5): Superb -
Photos