Mercure Jakarta Cikini

Location: Jl. Cikini Raya No. 66, Jakarta, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Car hire
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Adult only
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Rooftop garden
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Suite

  This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Free gym access

• Deluxe Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Free gym access

• Superior Queen Room

  This twin/double room features a iPod dock, cable TV and electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Free gym access

• Privilege Queen Room

  This twin/double room features a iPod dock, cable TV and electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Free gym access

• Privilege Twin Room

  This twin/double room features a iPod dock, cable TV and electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Free gym access

• Superior Twin Room

  This twin/double room features a iPod dock, cable TV and electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Free gym access

Guest Reviews

• Monica (10/5): After this I stayed at Tentrem Jakarta which is a 5 star hotel. I have to say that the staff in Tentrem have so much to - The service was exceptional from the front office , F&B and housekeeping. Everyone was very accomodating and so helpful. Only the wifi was not stable one evening when I was at the lobby.
• Dr Bipul (9/5): - Cleanliness and polite and supportive staff. We especially appreciate the sincere efforts they have taken to arrange the to go breakfast boxes at 5 am as we were leaving early morning. Also the cab service they could offer very quick to drop us for specific destination. Many thanks mercure cikini team Parking time buffer should be increased to 15 min actually people after long hrs if travel will find difficult to get out of the cab and genuinely need time
• Mohsin (10/5): -
• Mohsin (10/5): -
• Shraddha (8/5): -
• Nogami (8/5): -
• Poh Meng (10/5): Indirectly saved my life and a whole world of hurt by making sure I was well taken care of. - First off, 5/5 stars for Mercure Cikini. I had a medical emergency during my stay. Woke up with intense abdominal pain. I quickly packed up and approached the front desk. Staff Febri assisted me with a rapid response by getting me a taxi to get to the hospital immediately. Staff Kevin followed up as well which was great. I was sent to the Primaya PGI hospital which is just a 5 minute drive away. Communication between the staff was very smooth as I was primarily speaking to the staff in a mix of Bahasa Malaysia and English. We suspected it was appendicitis, but turns out it was kidney stones. I'm very appreciative of the Mercure staff as they have been very helpful, kind, polite, and amazing in general. Let's also not forget that the food at the hotel is pretty amazing. I travel 8-10 times a year and this is the actually the only hotel with the best food that I actually miss the breakfast when I was warded in the hospital. Will definitely come back again when I plan to go over to Jakarta.
• Edith (8/5): -
• Jurgen (9/5): -
• Elisabeth (8/5): Prima hotel en kamers met uitgebreid ontbijtbuffet. Centrale ligging. - Prima ligging in gezellige buurt met goede restaurants op loopafstand. Prima kamer. Geen ligbedjes bij het zwembad.
• LynnDude (3/5): Poor location, poor gym - While the staff were great, the hotel is hardly 4 stars. Where to begin. The location is shady and now safe. The gym is tiny and poorly equipped. Rooms are small and outdated.
• Pakinam Kamal (10/5): -
• Carl F J (9/5): We enjoyed our time at the hotel and appreciate that the staff and the hotel were attentive and addressed all our needs. - The location is perfect. The hotel and staff were welcoming and graciously attended to all our needs. Enjoyed the roof top pool and open area. It might have been our fault, we should have opened an account on checking in instead of paying for breakfast or additional items each time.
• ahmed (10/5): nice hotel and must come back to - every thing , every person working in the hotel is very friendly and helpful and did their best to made my stay very comfortable The hotel needs an exchange store or facility inside the lobby so it makes the payment easier. Moreover, it would be much better if the hotel accepts foreign currency for payment. i wish the management would work on this to facilitate the payment process for all the visitors.
• Fiona Sun (10/5): -
• Haryo Seno (9/5): -
• TG Krishnan (10/5): - Excellent
• Katerina (8/5): -
• TSUN CHIU (8/5): - The location is great, but when the evening comes, there's always a traffic jam in front of the hotel. Sometimes, there aren't enough towels. The housekeeper only supplies bath towels, but they don't provide the small ones.
• Dorien (8/5): - Uitgebreid ontbijtbuffet Vriendelijk en behulpzaam personeel Goede locatie /
• Muhammad Amin (10/5): -
• Aslan (8/5): Good location and staff - The staff was nice and location good. You need to use the curtains so the bathroom can't be seen from the room
• Teh (9/5): -
• Thai Son (8/5): -
• Nur Tiara (8/5): -
• Monica (7/5): Good - Clean The staff very nice and friendly
• Karen (9/5): - The bed was very comfortable. I slept really well.
• ABDULLAH (10/5): مكان جميل وراقي - النظافة والتعامل الراقي
• sanjaqieh (8/5): -
• Saeed (9/5): -
• Ahmad (8/5): - Clean rooms, helpful staff, and good location Room size
• Daniel (8/5): -
• DAVID (7/5): - Gentillesse du personnel et le petit déjeuner Manque d’entretien de la piscine
• Isabelle (10/5): -
• Anisa (8/5): -
• Leong Eng (9/5): - Clean and friendly. The room is spacious.. 😍😍
• AKI (9/5): -
• ماجد (8/5): - انهم اخذو علي مبلغ للسرير الاظافي للطفل عن كل يوم مبلغ
• Sherif (8/5): -
• Mrs. Leicester (9/5): - Service, food, amenities. Overall everything is amazing. None
• Navarina Del Carmen (9/5): -
• mohammed (10/5): -
• Nadia (10/5): Calme propre 👍 - Confort, personnel, qualité de la literie !
• E.A. (10/5): Zeker gedienstig personnel. - Prettify
• Jelle (10/5): -
• Misbakhul (6/5): - Makan Lobby
• Gregory (6/5): Ça va, mais Il y a mieux ailleurs.. - Staff aimable Bonne situation geographique Equipement vieillissants Store douche fenêtre avec moisissure Extérieur bruyant
• Najam (10/5): -
• Richard (9/5): -
• Eggi (8/5): -
• Rinawati (8/5): -
• Muhammad (3/5): -
• Mia (8/5): Excellent facilities and breakfast - The facilities and breakfast options were excellent While it is ok for my husband and I, but my daughter was sharing the room with my sister. Having a privacy screen between the shower room and bedroom would be better.
• HAMAD (10/5): -
• Xuan Anh Khoi (8/5): -
• Shihab (10/5): -
• Karl M. (4/5): Centrally located hotel with disappointing quality and performance - it's fairly centrally located in Jl. Cikini Raya which has a number of cafes, a nice library and is a nice area of Jakarta for having a walk, about 20 mins walk from Monas, there is a pool on the roof and a well-equipped gym the internet did partly not work, the reception staff has poor English (you need to explain everything 3 to 5 times and then they don't really understand) and makes (too many) mistakes which they usually notice late so that I needed repeatedly go to the reception to resolve things; the information given by the reception staff is not always correct: they told me the taxi to the airport would take 60 mins, but it took almost 90 mins - that should clearly not happen, such information needs to be fully correct; the pool is only 1.2 m deep, so, not optimal for swimming and has too restrictive opening times from 6 am to only 6 pm - the gym opening times are also too restrictive (only until 9 pm); when I had ordered a massage due to major back pain, the lady got physically intrusive - which is really unacceptable - and the massage was of rather poor quality; the rooms have poor view and do poorly isolate the noise of the neighboring rails; the breakfast is chaotic and really poorly organized: essential components like juice, milk or sausages were on some days available, but on others not, plates & cups have been running out during breakfast several times without being refilled etc., etc. - there is only one single type of tea available and only one type of juice - all in all a disappointing experience to stay in that hotel, there are many (much) better ones available in Jakarta and in the Cikini area...
• Ivana (9/5): -
• محمود (9/5): - فندق هادي وجميل وصغير لا يوجد مطل شارعه صغير ومزحوم
• Muhammad Nizam (8/5): -
• Sonia (10/5): Good stay at Mercure Cikini - Totally fine stay at business-like hotel in a lovely neighborhood in Jakarta. Rooftop pool was a highlight. N/A
• Wahid (2/5): -
• Leonard (10/5): Good hotel and good service - I recently had the pleasure of staying at Mercure Jakarta Cikini and truly enjoyed my experience. The hotel’s location is incredibly convenient. right in the heart of Jakarta and close to key attractions, making it easy to explore the city. From the moment I arrived, the staff made me feel genuinely welcome. Everyone I encountered was warm, professional, and eager to assist, which really added to the comfort of my stay. My room was spotless, cozy, and equipped with all the essentials. The bed was especially comfortable, ensuring a restful night’s sleep throughout my stay. I was also impressed by how consistently clean and tidy everything was, thanks to the diligent housekeeping team. Fast and reliable WiFi was another plus—it helped me stay connected and get work done with ease. Breakfast was definitely a highlight. There was a great variety of tasty options, including healthy choices like brown rice and fresh veggies, which I really appreciated. The rooftop pool provided the perfect spot to unwind after a busy day, and the fitness center was clean and well-equipped. All in all, Mercure Jakarta Cikini offers fantastic value for money. Whether you’re visiting for business or leisure, I’d highly recommend this hotel if you’re looking for a relaxing, well-located place to stay in Jakarta. I’m already looking forward to my next visit! None.
• DIKI (10/5): Cozy hotel to stay - I had a really enjoyable stay at Mercure Cikini! The staff were always friendly and made me feel welcome from the moment I arrived. My room was comfortable and I appreciated the fast WiFi and cozy bed. I spent some time at the swimming pool. it was clean and a nice spot to relax, especially in the afternoon. I also tried the de’kafe restaurant and was pleasantly surprised by the tasty food and variety of options. Room service was quick and convenient, which made my evenings that much easier. The gym is convenient had the basics I needed for a quick workout. My room had a view that I enjoyed, especially in the mornings. Overall, I had a great experience and would definitely come back!
• Ali (8/5): -
• Yunita (10/5): My stay at this hotel exceeded my expectations! - My stay at this hotel exceeded my expectations! The breakfast was delicious with plenty of choices to suit all tastes. I appreciated the convenience of the onsite restaurant, which served tasty meals in a pleasant atmosphere. The swimming pool area was a great place to unwind, and I found the fitness centre well-equipped for a good workout. Room service was efficient and made my stay even more comfortable. The view from my room was beautiful, making my mornings extra special. I would definitely stay here again and recommend it to friends and family looking for a relaxing and enjoyable hotel experience. None
• marzouq (10/5): -
• هاجر (10/5): -
• RAFAIL (10/5): -
• Budi Nurcahyo (7/5): -
• Iqbal (9/5): -
• Petrus (9/5): - Position
• Kemal (9/5): -
• Ibrahim (8/5): جيدة - العاملين لطفاء ومتعاونين بوفية الإفطار متنوع وجيد السجاد لم يكن نظيف المفارش والمخدات لم تكن نظيفه موقع الفندق بالقرب من سكة قطار !
• Imir (9/5): Stategic location - Would definitely come here again. Me and my family enjoyed our stay there. There were less choice of breakfast on our second day compare to our first and last day breakfast. Would be better if the breakfast choice were consistent even if there were less customer
• Anas (9/5): - Hotel is very clean.
• Gl0balTourist3R (9/5): -
• عبدالمجيد (6/5): لا بأس به - وسط الفندق للي يخليه محطة عبور يوم يومين بالكثير وتقلع لمحطه اخرى
• Sanellia (7/5): -
• Goffin (8/5): Keep it up - Its ok u can walk within 15min to get nearest LRT. And there is lot Restaurant nearest u will love it. Nothing
• Oskar (8/5): - Great service during breakfast Loooved the rooftop bar with swimming pool, best possible views and good drinks Reception desk very helpful Room and overall facility felt a bit old/used. Could do some refresh. While room was comfortable the overall feel of the room was requiring refreshing Same applies to smaller degree in the corridors
• Nicolo (10/5): - Pulizia, personale e cibo Irfan l’hotel manager una persona squisita
• Nicolo (10/5): -
• Ali (10/5): جميله -
• Eric (9/5): - Das Personal ist erstklassig, super freundlich und immer sehr hilfsbereit. Bei Problemen wird super unterstützt.
• Daniel (10/5): - Le rooftop Je n'avais pas assez de temps pour tout faire
• Yazou Zakaria (7/5): fair - location is strategic, easy access to any parts of jakarta, however traffic can be bad during peak hours just try to avoid getting in and out during this period. the room wasnt so big but enough for 2 person. the shower has low water pressure and could use a bit of an update there was no rain shower. It can also get very noisy as it is close by to the train track. the room wasnt so big but enough for 2 person. the shower has low water pressure and could use a bit of an update there was no rain shower. It can also get very noisy as it is close by to the train track.
• Vimala (9/5): -
• Waleed (10/5): -
• HAFRIZ (5/5): Far Below the Quality Expected from the Accor Chain - The only thing I genuinely appreciate about this place is the staff — they’re helpful, attentive, and clearly hardworking. The TV offers a good variety of channels, but beyond that, there’s not much else that stands out. Unfortunately, my stay here was quite disappointing. Many things in the room felt old and in need of repair — some even visibly so. The room lobby had an unpleasant smell, and there were several cleanliness and maintenance issues. For example, there was a hole in my towel, stains on the bedsheet and pillowcase, and the toilet fittings looked loose and aged. The shower curtain even had mold stains, which was unacceptable. The worst part was that the air conditioner didn’t work on my first night. I’ll be writing to Accor to request a refund for that. The bed was soft and uneven, and even the pillow had lost much of its filling — thin and far from comfortable. It was also surprising that no instant coffee was provided in the room. Breakfast was average at best; the café downstairs felt cramped and crowded, with limited choices that didn’t justify the overall experience. The only redeeming part of my stay was the staff — they were genuinely helpful and hardworking despite the circumstances.
• Nubli (9/5): -
• saud (9/5): لاشي - الموقع صوت القطار
• Talal Jada (10/5): -
• BADER (10/5): -
• Ibrahim (8/5): - الفطور
• Beate (10/5): Perfect stay - The staff is incredible friendly, rooms perfectly clean and my stay couldn't have been any better. Lots of great streetfood nearby!
• Henry (10/5): - Good
• Abdullah (10/5): -
• Mustafa (10/5): - The room was clean. Staff, especially Irfan, were very friendly. Nice restaurant and great location.
• Ali (10/5): -

Photos