Rome Services Porta Castello

Location: Via di Porta Castello 10, Rome, it

Star Rating: 7 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 09:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Luggage storage
• Non-smoking throughout
• Paid WiFi
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Key access
• Shopping on site
• Internet access
• Housekeeping on request

Rooms Available

• Double or Twin Room

  2 Twin Beds

  151 sq feet

  
  

  Internet - WiFi

  Entertainment - LCD television with digital channels

  Food & Drink - Refrigerator

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and wardrobe or closet

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bidet
  • Daily housekeeping
  • Bed sheets not available

• Double Room with Private Bathroom

  Offering air conditioning, this classic-style room features a flat-screen TV and a private bathroom. Please specify bed preference when booking.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Katia (10/5): -
• laura (10/5): -
• Marco (10/5): -
• Matina (7/5): -
• koala81 (8/5): Personale cortese e disponibile.Consigliato! - Posizione super, comodissima a due passi dal vaticano. Camera e bagno spazioso, al secondo piano. Nulla in particolare, lo risceglierei.
• Felipe (10/5): - Un excelente precio, una excelente ubicación y puedes llegar a varios puntos de interés caminando.
• Ahmed (3/5): -
• adamo (8/5): -
• Nycole Rossalida (10/5): - Está cerca a todo
• Cinzia (6/5): - La posizione, dimensione stanza Un po datata e doccia con poca manutenzione
• Bjalončíková (3/5): -
• NELLO MANUEL (8/5): -
• Erika (1/5): Mai più ! Non è una struttura - Nulla non è un albergo ma un appartamento al secondo piano di una palazzina che viene utilizzato x affittare le camere all’interno… pessimo ! Dalla descrizione di Booking non si capisce che non è un albergo ed è ridotto cosi
• Girolamo (6/5): -
• GIUSEPPE (5/5): Struttura datata - La posizione Struttura datata. Scarsa manutenzione. Il riscaldamento non andava. Odore di fogna in camera.
• Francesca (8/5): -
• marina (10/5): -
• Angiolini (8/5): -
• Noels (3/5): - Good sized room, location and large ensuite. We had to ask for kettle and whilst this was provided the following morning, no cups or coffee/tea was ever made available. Room needs to be repainted. Shower had a broken sliding door, which was replaced by a shower curtain. No shower shelf inside the shower. No Reception at all, unlike what's mentioned on the website. To add insult to injury, we had no hot water on the last day!! I do not recommend this place.
• De Francesco (8/5): -
• Vito (6/5): Spettacolare - La posizione dell’appartamento Il bagno
• Luz Marina (5/5): - Cambiaron el lugar inicial. Mantener el lugar de la Reserva inicial
• Marta (6/5): -
• Polina (10/5): Everything was just perfect - I loved everything about this place! The staff were very polite and helpful, the location is perfect – everything is within walking distance, and the area is wonderful to explore. The room was perfectly clean, and I don’t understand why anyone would rate it lower. I’ll definitely recommend this hotel to my friends and stay here again when I’m back in Rome -
• Marianna (5/5): -
• Eddy (10/5): tutto perfetto - Posizione ottimale, pulizia e servizio
• Meucci (8/5): -
• Fatou (7/5): -
• Javier (8/5): -
• Andrea (4/5): - Posizione ottima per zona San Pietro/Vaticano ma anche per andare verso il centro. Molto carina la signora in accoglienza Camera non molto pulita, e soprattutto non c era acqua calda per fare una doccia
• Francesco (7/5): Siamo stati bene…con un po’ d’ansia perché è stato difficile mettersi in contatto con la struttura prima di effettuare i - Ottima posizione…pulito e moderno, vicinissimo al Vaticano e al Castel Sant’ Angelo. Non c’e’ L’ ascensore e il parcheggio più vicino è a quasi un km dalla struttura con costi elevati. Il riscaldamento non sempre funzionava…bisognare chiamare per farlo ripartire.
• Theresia (9/5): - Clean, spacious, can fit more than 2 people. Easy to locate. Good communication with the host There’s no simple utensils available. Like glass or mugs
• Carlo (3/5): - Posizione eccellente per le mie necessità C'è stato un guasto alla caldaia che mi ha costretto alla doccia fredda, può capitare, non è un dramma. Ciò che è intollerabile è che il proprietario della struttura si sia negato al telefono, non dando alcun riscontro sui tempi di riparazione, facendomi cosi perdere del tempo nell'attesa di capire se la riparazione si sarebbe svolta velocemente o meno. Nemmeno un accenno di scuse, neanche a guasto riparato nel tardo pomeriggio.
• Luciano (9/5): - Proprietari gentilissimi. Super accoglienti e simpatici ♥️
• Maria grazia (7/5): Ottima posizione - Ottima posizione vicino alla piazza San Pietro
• marcio (8/5): - Localização perfeita Não tem elevador , e fica no segundo andar .
• Antonio Tony Cgr (1/5): -
• Graziano (7/5): - Non era prevista colazione Pulizia delle mura
• Oulai (4/5): - Non è l' alloggio che pensavo
• Specchio (8/5): -
• Fancellu (1/5): - Sporco, non prenotate mai, asciugamano pieno di capelli
• vincent (1/5): -
• Sengül (1/5): We stonden voor een gesloten deur en de telefoon werd niet opgenomen. - De accomodatie deed de deur niet open ondanks dat we hierover gecommuniceerd hebben. Onbetrouwbaar Onbetrouwbaar
• Orlando (5/5): Ottima posizione, ma bisogna avere spirito di adattamento - La posizione Lo stabile, la pulizia, la gestione, le dotazioni della camera
• STARK (10/5): -
• Giacomo (7/5): -
• rabaa (1/5): -
• AYNUR (3/5): -
• Jorge (8/5): - Fácil para moverte en la ciudad
• Nadia (10/5): - La proximidad de todo y la amabilidad de la persona que me recibió. Lo vale todo
• Daniela (6/5): -
• VILLANUEVA (8/5): -
• Princess (4/5): - we don’t have kettle for atLeast have a breakfAst.. The aircon is so bad, even if its 16°, it’s still hOt.. maybe yOu couLd do something abOut it.. and the room is smelly, maybe its from the drainage of the bathroom..
• Ondřej (5/5): -
• Pawel (8/5): -
• Arianna (5/5): - Posizione ottima L’acqua della doccia è stata congelata fin da subito. Dopo la prima notte abbiamo subito contattato la struttura per chiedere se potessero sistemare la cosa, mi è stato risposto che l’avrebbero fatto ma una volta tornate, l’acqua del bagno era ancora ghiacciata e non c’erano soluzioni
• Pervia (4/5): Disappointing - Location Poor maintenance
• Sarah (2/5): Very poor - only the location there is no elevator and no assistance to ask any thing and the Rome didn't have any needed facilities
• Mallarupu (1/5): Bad - Centre of the city Room was too hot and air conditioner is not working properly not even provided the drinking water I asked them to check the AC but no response from them spent sleepless night
• BERNADETTE (2/5): très bien placé mais très très basique. - quand je suis arrivée pour le check in, j'ai sonné et personne ne répondait. j'ai appelé et le monsieur italien m'a dit dans un anglais très mauvais qu'il n'avait pas trace de ma réservation. j'ai dit que j'avais le reçu de ma résa et de mon débit. une personne est finalement venue au bout de 30 mn. elle a appelé le propriétaire de multiple fois et finalement elle m'a donné la chambre. j'avais réservé et payé depuis moins de 24h et j'ai du subir la cuisine interne du site hotels.com jusqu'au propriétaire alors que j'étais en règle. très regrettable. le frigo promis n'existait pas. l'eau chaude n'était pas enclenchée donc le premier soir douche à l'eau glacée. pas assez de couverture donc froid et serviettes de toilette très anciennes, non absorbantes et jamais changées en une semaine. mais très bonne literie et localisation excellente du logement.
• Jonathan (8/5): Very good -
• Jeon (6/5): Pleasant - Need do something in the bathroom 🚻
• Christos (2/5): Very poor - Great location. No wifi, no cleaning services.
• Sylwia (5/5): Good but not what I expected - Nice street Not very Good bed linen quality and the smell
• Ngalim (2/5): Very poor -
• Greta (10/5): Exceptional -
• Raptis (5/5): Almost as expected for the fair value, next time I'll pick up a normal hotel room - The location of the room very near to St. Peter's Basilica was its main advantage. Additionally it was very close to most Rome's important sites No reception to accommodate our stay, mediocre quality of rooms, unacceptable odor of mould
• Justine (7/5): Good - We need to provide a kettle since there is no breakfast It was expensive...
• Helen (5/5): Passable - Localization is close to the Vatican and St.Peter Basilica and Castel Sant Ange.. Not staffed all the time, but the girls were good and kind and doing their best to manage this apartment. Very Economical. What you pay is what you get. The room is just basic. Clean sheets and towels. And Just that. The washrooms were just clean enough. But the shower curtain in a terrible state. Would be an easy replacement. But the owner doesn't care I guess. No toiletries or Kitchen facilities or. a common areas. Just rooms with a bed and table. Okay if you are staying a night or two and just need an economical place to rest at night. Busy area and not soundproof at all. The antique shop downstairs works almost till midnight restoring furniture, and the ambulance siren was deafening as there is a hospital nearby. You will be okay to stay here if you have no expectations.
• Kristine (5/5): Passable - Comfortable bed, clean room, gift shops and restaurants nearby No reception, couldn't find the property for hour, noone answered phone or emails so nearly went to look for another hotel. No shower gel in bathroom, no internet, tiny window with the view on someones yard
• Carol (8/5): Exvellent location great value easy walk to many sites and many restaurants nearby. - Excellent location near so many sites. Great restaurants and bars nearby and below the accommodations. Reasonable Gelato place across the street. Accommodations are so convenient to walking to sites that the more basic side of the accommodations are an easy compromise. Would stay here again.
• Andres (10/5): Good location in Rome -
• Ester (6/5): Pleasant -
• Marcela (6/5): Reasonable price based on the location - Greta position! I didn’t like the fact that we couldn’t leave our luggages in a safer place.
• Kamaran (10/5): Exceptional - Everything good the owner helpfull about check inn and the location very great near Vatican and supermarket carfour , also air condition work good and Everything clean . **** the stuff á woman from Philippines and she very kind and good person , really they deserve 10 from 10
• Yanice (1/5): Terrible Staff & fotos as proof to contradict the owners reaction ! - Location A querrel started, sins the Host start giving me a broken key. I supposed this key was function, a good Host can't give a key that is not fit. Within 1 day the key broke in the gate. I did text the host requesting a new Not broken key. A. Conversation with the host requesting a key 45 minutes B. After the 45 min call & texting, he agreed 1 pm, on my Saturday my vacation weekend, I had to leave and go back to the building stay outside and waited 45 minutes, no body did show up and the Host did not even take the phone, while he was online ! (see picture attached) C.After 1 hr, the Host did call back to make a new appointment at 3PM, what an abuse, it is my vacation in ROME and I need to meet again according their agenda. I'm not a clown. D. Imagine you: One weekend in Rome, and this fellows, playing a dirty game. I was with 2 children E. On Top, Host mentioned he can arrange a Key but the owner may charge me (owner nr is on Booking.com) F. So, they can charge, so they can also pay me my lost Saturday ! I did mention I will escalate this. The Host was good to discuss in stead of solving a simple issue. I did demand the Host to slide the gate key under my room door. And I managed, to pass the main Gate, how ? Pushing each bell till a neigborg did open up. (Today May 9), for my suprize I read, the owners reply. He made a nice story, refusing to admit the truth. An apologizing is the least & best they could have done. I have the screen shots of all the conversations, and today May 9 I will post a few due to the owners reaction, denailing , as proof contrary to all his feedback. The Host is a Peruvian, we spoke perfect Spanish. There is no confussion here, just a lauzy service. I have the whole conversation (screenshots) as you can see "my pictures contradict all the the owners feedback. Success Folks. What a miserable team ! (2x)
• Ashley (9/5): Superb -
• Yulia (3/5): I dont advice anyone to stay here until you need exactly this location. Be ready to suffer from lifting your luggage to - Only location was perfect. First of all, the apartment is located on the 3rd floor without elevator inside the building, that was not mentioned in the description of the building. With luggage that you have to lift on the 3rd floor in antique stairs, it’s quite crazy challenge. 2) No kettle inside apartment! Even no cup! 3) internet is disappearing all the time! I had to leave the room to come closer to the main door to have a good connection.
• Monica (8/5): Very good -
• Anonymous (10/5): Perfect for a traveller’s short stay in Rome. - It was perfect for what we needed - stayed for 3 nights and only really needed a place to crash after walking around all day. The bed was very comfy, the room had lovely high ceilings, the air con worked amazingly, and the bathroom was spacious with a perfectly working shower. Thank you! The only part I could see being a problem is if anyone has accessibility needs - the rooms are situated on the 2nd floor of the building with no lifts, so if you’re okay to walk up the stairs it’s perfect, but if not then you’d need to find somewhere different.
• Juan (10/5): Exceptional -
• Karla (10/5): It was an excellent stay because of the location! - Perfect location! Excellent WiFi, Very Clean! A/C worked great! Sound proof windows & black out curtains. It was an excellent stay because of the location! It’s at the corner of Porta Costello & Borgo Pio, with many great reasonable restaurants. 10 min walk to St Peter’s Basilica, 20 min walk to Trevi fountain & the Spanish Steps, & 30 mins walk to the Colosseum! 4 sets of stairs w/o elevator. No refrigerator or microwave. Meeting time wasn’t clear & we had to wait to meet them for the key.
• Caroline (7/5): Good -
• Yunus (1/5): Low expectations low cost - + It was cheap apartment + it was clean, + no room cleaning during the day -It is a really cheap apartment don't expect anything -no water in the room -the A/C was too loud but it was working well, -no wifi connection at all, they charged extra for wifi -30 min distance from the historical area
• Armik (6/5): Pleasant - We liked the location. The room could have been cleaner. On the first day we were told that the next day we had to change the rooms, so we adjusted our schedule for that. The next day turned out that the change of room would happen the day after, so we had to readjust again. Not very comfortable.
• Anxhela (6/5): Pleasant - Great location. They let us leave our bags earlier than the check-in time. I am not a clean freak but the place had a smell all the time and it didn’t feel clean.
• Zion (8/5): The Location 😍 - The location is actually amazing, from the window you can see The Vatican down the end of the street! Also the Gelato place right next door is so good. The lady who met us for the key was lovely! Very very cheap especially for the location. The beds were okay, although only the inner part of the duvet so likely isn't washed. Overall though great value for money and it's fairly clean. Some weird smells everywhere but it's not so bad.
• Anonymous (1/5): it was definitely not what was expected. - nothing everything. the bathroom had mold in the shower. the room smelled horrible. it was hard to find the property. had a hard time getting in touch with property owners to open the door or to communicate with them in general. owners do not answer calls. the lobby was very narrow and had bags of trash in the way. it was very musky in the room.
• Andrej (3/5): Poor - Location is perfect. Everything that is written on the booking is available in the facility. Very good restaurant is under the room. Cleanliness is very bad. The walls were probably painted during the period of the Roman Empire. A terrible stench was spreading from the corridor, and it was very difficult to ventilate the room. The door of the room was very insecure and on the first night various noises were heard in front of the door itself. We did not receive any invoice from the owner, nor did we receive a certificate of residence. No one changed the towels, and when we returned one day we noticed that the window was closed, although we had left it open during our entire stay, all days. The price was sky high, although of all the nearby locations, it was the most affordable. Definitely not to be repeated in my case. But for some cheaper condition is ok.
• Alfredo (9/5): Good location - The location.. is amazing and for the price is prefect!! That isn’t clear if It’s hotel or Airbnb style .. I Thought that was a hotel so I was hopping to find a reception and there wasn’t so at the first moment I felt insecure of the place, you have to wait until the housekeeper arrives and gives you the keys… the logistic could be better ..
• Whitcher (5/5): Location good - Location great. Clean but very basic. Lots of stairs to climb. So not suitable for elderly. I struggle. Didn't have a lift. Waiting for some issues to be fulfilled. 🤞 Shower lead leaked. No fridge or no plug. Headboard very tatty plastic peeling off. Also door frame came away.
• Michael (5/5): Disappointing - There was no linen on the sofa bed. No effort was made to correct this.
• Simone (9/5): Superb -
• Ogulcan (8/5): Very good -
• Alexandra (3/5): Bad - Pretty good location, right near the Vatican No toilet paper, no hot water.. we gave them our flight number and had to wait for 40 minutes for them to arrive, then then charged us a €22 late fee! The rooms aren’t very secure if you plan to keep passports/laptops etc in the room. Really only stay here if you’re desperate.
• Vera (10/5): Exceptional -
• Adrian (7/5): Good -
• rosmary (10/5): - buena ubicación Cerca a todo muy buena comunicación regresare 😍
• Daniel (4/5): Be careful! The will charge you in the check in - The hotel doesn’t have reception and they charged 40 euros to check me in after midnight. I paid because I haven’t any option, I was so tired to find another place and I already paid for the hotel. In the booking conditions they say that I have to inform if I arrive after 20h, but say nothing about paying for that! I’m in touch with hotels.com because I want my money back! The minimum that they have to offer is a reception. The room was ok and its pretty close to Vatican.
• Verified traveler (10/5): Hôtel très propre et bien placé - Hôtel très bien placé (à pied pour le Vatican, le centre, Trastevere, ou les bus juste à côté pour aller plus loin). Service de chambre au top.

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