Varna Culture Hotel Soerabaia

Location: Jl. Tunjungan No. 51, Surabaya, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Coffee Shop on site
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• ATM/banking
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Business Double or Twin Room

  1 Double Bed OR 2 Twin Beds

  322 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Pillowtop bed, premium bedding, and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace

• Superior Double or Twin Room

  This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans

• Business Room

  Offering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans

Guest Reviews

• Ali Akbar (7/5): - Good
• haji (9/5): - Location is excellent, right in the middle of the main street. Easy to get around and to reach train station. Room is clean. Water pressure of the shower was a little bit weak.
• Brons (7/5): -
• Brons (6/5): - Personeel is heel vriendelijk Alles viel mee
• Saiman (10/5): great -
• Jordy (7/5): Prima hotel voor geld, kwaliteit en ligging - De ligging Veel geluid van personeel savonds in de gangen
• Soediro (8/5): - De locatie De airconditioning was niet te veranderen, het was voor mij erg koud. Dus heb ik het uit gedaan.
• Ang (8/5): -
• Noradira (8/5): Very good -
• Saliza (9/5): Superb - I LOVE this hotel. Everything is GREAT. Will definitely stay here again. Limited parking.
• Yohanes (9/5): Definitely going back in the future. - Location was superb, right at the center of the city. Very close to Tunjungan Plaza Mall, which is the biggest mall in Surabaya. Lots of activities around the hotel. Many restos and cafes in the surrounding area. Many options to go around the city center area, even in walking distance. The hotel architect and signature vintage style is a big win. Food and beverages in the hotel resto is affordable. The window view was blocked by neighboring building, but i guess given the location is inevitable. The AC unit seems a bit out-of-date, but still working properly.
• Maria (2/5): Mehh - East check in and nice lobby. This Hotel needs some refurbishing and good clean
• Alpatullah (9/5): Superb -
• Afzal (6/5): Pleasant - Location and the staff Our room is too tight for manoeuvring. Cleanliness of the bathroom need to improve. The odour of the room was also been found unpleasant
• Roslinda (7/5): Good -
• Robert (8/5): - Staff was very helpful and friendly. Assisted me in many different ways.
• Daniel (1/5): Health risk - Very friendly staff Nice central location Not well maintained and dirty room Cockroaches running over the breakfast buffet Only comment about the buffet issue: "this should not happen..."
• Martha (5/5): Passable -
• Nurfahmi (9/5): Superb - The location is really close to the heart of Surabaya, the ambience is really nice. We can see city and kampung vibe at the same time. We can also find souvenir near the hotel.
• Paul (3/5): Hotel is in serious need of a refurbishment - I paid $29 although the normal rate is $60 - probably worth no more than $ - Old and shabby , shower fitting was broken, room smelt like b.o - the sheets and pillows didn’t feel clean and the aircon was struggling to work
• Ariffin (7/5): Good -
• Henrica (10/5): - Alles prima, locatie, hotelkamer, faciliteiten, ontbijt, personeel en mooie omgeving met oude historische gebouwen.
• Niesa (5/5): Passable -
• Sylvia (8/5): Very good -
• Eridhani (8/5): For short and long stat - Location. There are lots resto and also mall in walking distance. Wifi is good. You get everything hotel standard in the room Tunjungan street can be very super because everything in walking distance. But also can be very worst if you stay there on Nov 10 or the local government held an event. This street will be close for cars and public transport. The hotel staff is also can’t explain clearly about how to get there to us who are not familiar with Surabaya
• Asep (7/5): Good -
• Gusti (5/5): Passable -
• Prof (8/5): Very good -
• Adi (6/5): Pleasant -
• Hppler (3/5): Could be a good hotel but a very poor maintenance - Location and friendly and helpful staffs. Very dark ambience. It's meant to be a heritage kind of style but failed terribly in lighting and cleanness, makes the hotel look depressing. And for the room: dirty floor, stained chair, dirty wall with old coffee/tea drips, dirty curtain. The bathroom has a good size but the sink was leaking. Towels were raged and stained. AC was hot. The lighting in the room is dimmed and limited. One of the bedside lamp had no adapter and let it like for God knows how long. I asked an adapter and the staff was helpful to get one. But when finally the lamp work, I could see the table where the lamp on top was so dusty. The bed-head board was dusty as well. One of the bed leg was broken so the bad corner was sunk. The technician fixed the bed but when left the room with with debris from the repair work. On top the floor in general was very dirty with soil, blackened foot prints, hairs, under bed dust... I had to call a cleaner, he came with only a broom. I had to asked him to bring a mop as well because the floor was obviously dirty. It could be a good place to stay with much improved maintenance. The staffs were friendly, helpful, and worked hard. With this good human resources, a better management and organization, I am sure this hotel could be a good place to stay.
• Erwan (8/5): Very good -
• Marcus (8/5): Great location! Decent room and service. - Good location. Value for money. Room was generally decent and comfortable. Room could have been cleaner and the Would be better if there were more facilities in the hotel.
• Sylvia (8/5): Good. - There was no creamer for coffee
• Wan (10/5): - Very good.real Surabaya classic area..we are very pleased with out hotel choice anda look foward to a nice night.we would stay here again if in the area.
• Verified traveler (8/5): - Good location in the city, good range of food at breakfast (but you need to be early else they'll be gone). WiFi must be signed in every time you unlock your phone. Note: it is located on the main road so on Sunday there will be no taxis / cars.
• Verified traveler (4/5): - Receptionist zei er is geen booking op mijn naam. Terwijl al betaald. Moet 1 uur wachten alleen omdat ze kunnen de booking terug vinden. Verder gewoon oude hotel. De locatie is super maar de hoyel zelf is niet bijzonder.
• Verified traveler (6/5): good value for location, room could use touch up. - Friendly staff, and complete breakfast. Room was okay, carpet & fabrics a bit worn, & no mini fridge - but hot water kettle good. AC strong & quite, Wifi a bit weak, with repeat login required. Great location near TP mall, but also near mosque for 3am & 5am wake up. Power failure at 2am with loud back-up generator for some additional distrubances during night...Hot water & water pressue good, taxi ready out front for quick trip to airport.
• Verified traveler (8/5): Good location to stay in Surabaya. Central Area. - Area is well maintained Walls in the hotels are a bit thin, can hear the next room talking if they are speaking loudly.
• Verified traveler (2/5): Kleines, dreckiges Zimmer ohne Fenster - Ich hatte das Superior-Doppel- oder -Zweibettzimmer mit 17 qm gebucht. Bekommen habe ich ein kleines dreckiges Zimmer ohne Fenster. Erst nach Beschwerde habe ich nach einer Übernachtung das gebuchte Zimmer bekommen, das zwar größer, aber leider auch schmutzig war. Einen Zimmersafe gibt es nicht! Haare liegen auf dem Boden. Der dreckige Kam vom Vorgänger lag auch noch da. Der Wasserkocher ist so dreckig, dass sie keine Lust haben Tee oder Kaffee zu machen. Auf der Bettdecke sind Farbflecken. Die Sitzmöbel und der Teppich im Flur sind versifft. Internet und Fernsehempfang und Aufzug sind zum Teil ausgefallen. Wenn Sie Toastbrot zum Frühstück haben wollen, müssen sie die Toastbrotscheiben in einem dreckigen Grill erwärmen, das dauert einige Zeit. Siehe Bilder (auch weitere Beurteilung, da ich leider zweimal gebucht hatte). Ich kann die guten Beurteilungen für das relativ teure Hotel nicht nachvollziehen. Man kriegt bei den indonesischen Hotel Budgetketten ein billigeres, saubereres und besser erhaltenes Zimmer.
• Verified traveler (2/5): Nicht zu empfehlen - Ich hatte das Superior-Doppel- oder -Zweibettzimmer mit 17 qm gebucht. Bekommen habe ich ein kleines dreckiges Zimmer ohne Fenster. Erst nach Beschwerde habe ich nach einer Übernachtung das gebuchte Zimmer bekommen, das zwar größer, aber leider auch schmutzig war. Einen Zimmersafe gibt es nicht! Haare liegen auf dem Boden. Der dreckige Kam vom Vorgänger lag auch noch da. Der Wasserkocher ist so dreckig, dass sie keine Lust haben Tee oder Kaffee zu machen. Auf der Bettdecke sind Farbflecken. Die Sitzmöbel und der Teppich im Flur sind versifft. Internet und Fernsehempfang und Aufzug sind zum Teil ausgefallen. Wenn Sie Toastbrot zum Frühstück haben wollen, müssen sie die Toastbrotscheiben in einem dreckigen Grill erwärmen, das dauert einige Zeit. Siehe Bilder (auch weitere Beurteilung, da ich leider zweimal gebucht hatte). Ich kann die guten Beurteilungen für das relativ teure Hotel nicht nachvollziehen. Man kriegt bei den indonesischen Hotel Budgetketten ein billigeres, saubereres und besser erhaltenes Zimmer.
• Rob (8/5): Goed - Prima om te verblijven, wel erg druk buiten. Kamers prima, comfortabel. Laag geprijsd, staff prima, ontbijt goed, roomservice tot 23.00,faciliteten okay
• Verified traveler (2/5): Avoid it - They would not provide an adequate room nor cancel my 1 night reservation. I booked a room at a different hotel and left. ...the room provided had a very strong smell of mold/ mildew. Even after running the air conditioner for a few minutes, the smell would not go away. They said they could not cancel my reservation and offered a different room with a very strong bleach smell. It was just as uncomfortable and difficult to breathe as the first room. Then they offered a different room that still had a strong stale smell with windows that didn't open. For what would have been a few more dollars, I booked a different hotel within walking distance and went there instead. After many years of traveling abroad, I had never left a hotel under such unpleasant circumstances before.
• Verified traveler (10/5): - Excellent hotel but no fridge, break fast average......nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
• soedarto (10/5): - good hotel will stay again thanks
• Verified traveler (8/5): - Ondanks het feit dat het aan een drukke weg ligt merk je daar niet veel van. Door de ligging zijn andere dingen in de stad goed bereikbaar, fijn als je een Ubertaxi wil bestellen Hotelpersoneel is buitengewoon klantgericht en zet alles in werking om het voor de gasten het naar hun zin te maken.
• Verified traveler (8/5): Good and reasonable - This hotel is a good and equal with reasonable price
• Christopher (8/5): Convenient Hotel - Great convenient hotel near shopping malls
• Noorasikin (8/5): Small room but great location for shopping - A hotel good enough if you spend your days outside. Hotel is conveniently located opposite Tunjungan Mall and next to Majapahit Hotel.
• Verified traveler (10/5): - The room was clean, and hotel staffs were friendly.
• Grant (10/5): Great Hotel middle of the city - The staff from management to cleaners were most helpful and pleasant and would do anything asked of them I will stay again and recommend this hotel to friends.
• Abu Bakar (8/5): comfortable and pleasant stay. - Comfortable stay.Staff are courteous and helpful.Hot on the 2nd floor. Aircon not strong enough.

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