Grand Hatika Hotel

Location: Jalan Kemuning A.16, Tanjungpandan, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Baby safety gates
• Public Bath
• Fruits
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Playground on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Spa tub (surcharge)
• Internet access
• Games
• Housekeeping on request
• Clubhouse
• Wine release events
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Grand Superior Twin Room

  Rooms come equipped with an LCD TV with satellite channels, mini-bar and tea/coffee making facilities. The private bathroom comes with a shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Double or Twin Room

  OIffering additional space and a sofa, rooms feature views of the sea and are equipped with an LCD TV with satellite channels, mini-bar and tea/coffee making facilities. The private bathroom comes with a shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Superior Twin Room - No Window

  This 25 square yard twin room has a sofa, seating area and air conditioning. Please note that this room has no windows.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Executive Double Room

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Edward (6/5): - Locatie Algehele toestand van onderhoud
• Irene (7/5): Baik dan nyaman - Lokasi nya dekat kemana mana, makananya enak . Staff nya sangat membantu, saya komplain mengenai kamar bau rokok lgs di follow up nginep 4 mlm hanya malam pertama kurang nyaman tdr nya sisa nya nyaman. Kamar bersih & Ac nya dingin. Sesuai dengan harga yg saya bayarkan. Kolam renang nya kurang bersih makanya kami tidak berenang. Mungkin ada baiknya kl para pengunjunh yg berenang di wajibkan untuk pakai baju renang yg sesuai dan tidak membawa makanan ke pinggiran kolam renang dan tidak konsumsi makanan selagi berenang.berapa kali saya lihat ada botol minuman di kolam mengambang dan org2 makan snack di dlm kolam. Sayang sekali tidak bertanggung jawab pengunjung nya padahal staff pool selalu terlihat cleaning setiap malam kl saya lihat dr kamar.
• Maitri (8/5): -
• john (7/5): OK, might try somewhere else next time. - Nice rooms for the price. Breakfast was quite good. The front desk arranged our island hopping day, which went well. The hotel processed our laundry. Rp550,000 seemed excessive for three small piles of clothes.
• Lita (8/5): - Sarapannya ok...sll bervariasi...rasanya jg ok
• Md (5/5): Only location is good - Location Only the location was good, just 1 min opposite walk to Tanjung Pandan beach. Overall service of the hotel was poor. WiFi was very weak specially in the room. Deluxe room was mentioned sea view but it was fully interrupted by trees, no sea view. Twin room was mentioned in the booking time with sea view but at the reception said, no twin room has sea view option. We took deluxe double room, the room size was good but wash room door was slightly broken. At breakfast time, the live food section cook was not available for 10 mins or so, we had to notify them multiple times to appear. Breakfast menu was very limited & inadequate. Overall air condition of the hotel was not good at all, specially at the lobby. Room A/C was not cooling adequately. One of our room A/C was leaking with water, had to call mechanic to fix. Swimming pool area service was worst, we had to wait & notify 4/5 times to get few towels.
• Rina (8/5): Very good -
• Zara (6/5): Pleasant -
• Peggy (10/5): Uitstekend hotel in Belitung - Prima hotel, vlakbij het strand. Goed onbijt. Aardige hotelmedewerkers.
• Fitria (10/5): Best Location - The location is very good, close to the beach, busy center and eating areas but it's quite. Complete and varied breakfast, comfortable rooms with smooth warm water. I will return to this hotel again. Nothing
• Matthew (8/5): Very good -
• Zubhan (8/5): Very good -
• Elizabeth (8/5): I like the hotel, very good staff and helpful. Nextime I will stay again here. - Quite hotel and near everywhere. Good food after fasting. Curtains is damage should be replaced as soon as possible. Bathroom walls sometime is sleepery, probably never wash.
• David (9/5): Superb - The staff were excellent, it was clean, plenty of choice at breakfast, internet wasn't great, but all in all enjoyed my stay Internet not the greatest
• Winda (8/5): Very good - Clean and nice, friendly staffs
• Ion-alexandru (7/5): Good -
• Linas (7/5): Budget hotel - Very nice staff. Breakfast was very simple. the food was salty because no one closed the food container.
• Gustavo (1/5): Not pleasant experience - The bed on the upgraded room after one hour trying to cancel my booking due allocated room was smelly, untidy, without working TV, was nice and comfortable. Having to fight for a decent room for one hour. Your website states 4star hotel, so please give me the chance to provide photos of the room I was given. Booking add shows sea views, swimming pool views …. None of that was correct
• Magdalena (9/5): Superb - The swimming pool. The staff are very friendly. If there was someting wrong, it was immediatly solved. Location, the beach is dirty, not suitable for swimming.
• Christian (8/5): Very good - Piscine Breakfast
• Madeleine (9/5): Superb -
• Mandy (8/5): Very good -
• Mandy (8/5): Very good -
• Aleksander (10/5): Exceptional - Very friendly helpfull staff! Good location! Wifi sometimes not stable. But ok.
• Indra (10/5): Exceptional -
• Bella (10/5): Exceptional -
• Zephiranty (7/5): enjoy belitung with this hotel.. cheap and good - good near beach no
• David (10/5): Highly recommended - The staff always were ultra respectful and friendly. Was asked many times if there was anything more they could do to make my stay better. I asked if they could provide butter for for breakfast, then every morning for the rest of the stay a knob of butter was brought to my breakfast table without prompting. A small thing in itself but a perfect example of the attention to detail the staff portrayed. Nothing!
• Frank (7/5): Good -
• Mike (7/5): Good - It was close and convenient to locations around Tanjung Pandan The facilities need to be updated
• Liann (8/5): was good - no complaints. - Good value for a basic stay. Great breakfast older hotel but nothing wrong.
• Allan (8/5): Very good - Front office staff 5 stars - they performed admirably. Swimming pool, reception/lobby area, restaurant all worthy of 4 stars. Bedroom more like 3 stars. Bathroom more like 2 stars. I totally understand that hotels get their stars according to the facilities they offer. E.g. hairdryer or safety box or not. But that's not how guests think, is it? E.g. if the bathmat is yellowed, I don't notice the hairdryer. Etc. Poorly ventilated bathrooms are a disaster.
• Fajri (9/5): Superb - The staffs
• Ihro79 (10/5): Exceptional -
• Hera (8/5): Very good -
• Verified traveler (10/5): Nice one - Nice place on the island. Will come again.
• Respati (8/5): Un très bon hôtel moderne - Personnel sympathique et dévoué, hôtel moderne, très propre et confortable, bonnes infrastructures. On entend la musique des bars en face jusqu'à 23h. Un bon buffet pour le petit déjeuner, très varié mais un peu pauvre du côté occidental.
• Verified traveler (10/5): Bagus - Hotel yang bagus untuk tempat menginap
• David (6/5): Need to improve - towels are looked dirt, doors in the dinning room are not closed flies everywhere. Morning food prefer more local food
• EJ (8/5): ロケーションはビーチや博物館に近く大変良い。空港からも20分で近い。 - 全般的にはいいが、部屋がビーチの反対側で窓からの景色は楽しめなかった。部屋をビーチ側で予約できればよかった。
• SANJAYA KUMAR (2/5): Room like a Criminal Condemned Cell-No Windows - It was a torture to stay in a Dark Room meant for a Hard Core Criminal who gets punished to serve the jail term in a Room with no windows in room and toilet. There was no light and was unable to know the time of the day whether it was morning or evening or night. No WiFi in the room. I had booked a smoking room which never had any natural ventilation. It was a futile effort in seeking help from your local contact or help center. It was a great humiliation and an act of misrepresentation. Will Hotels.Com confirm that Hotel Rooms without windows conform to International Standards of Hotel Rooms? I seek complete refund for this hotel booking and in the interest of your customers, please do not sell such rooms which conform to Condemned Cell meant for Hard Core Criminals.
• Hiro (8/5): 綺麗な海至近のホテル - ホテルスタッフの英語は少し難ありだったが、対応はよかった。部屋も掃除が行き届いていた。海が至近でレストラン等もあり、便利であった。
• Verified traveler (8/5): Good value hotel - Nice hotel with large rooms, good breakfast and swimming pool
• Yulianto (10/5): Recommended hotel in Tanjung Pandan - It was one of the best deals we've had on a great hotel in Tanjung Pandan, Belitung.
• Paulo (8/5): - The bedrooms are large with comfortable large bed with good air conditioning. Some bedrooms are internal (no window). The staff are friendly. The breakfast has good choices. The evening meal was not so tasty, so the other evenings we eat across the road in a bistro (Unique Bistro Café) by the beach. We didn't use the beach nearby for swimming, but we did go on an 'island hopping' boat trip which was fabulous. We visited Belitung for the total eclipse which was spectacular.
• NELVYNA (8/5): Good except water - Good except water
• Lutfi (10/5): NICE PLACE!!! - Pegawainya ramah, servicenya memuaskan dan program candle light dinner serta desain kamar pengantinnta memuaskan, terima kasih GRAND HATIKA BELITONG..

Photos