Grand Tjokro Jakarta

Location: Jl. Daan mogot No.63 Jakarta Barat, Jakarta, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Ironing service
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Superior Double Room

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and room service (limited hours)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bed sheets not available

• Deluxe Twin Room

  Offering more space, this elegant air-conditioned twin room features a a flat-screen cable TV, a seating area and air conditioner. There are also an electric kettle and a safety deposit box. Private bathroom comes with a shower, towels and slippers.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Linen

• Superior Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Linen

• Superior King Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Linen

Guest Reviews

• Michelle (8/5): Good - The room was good and clean, the location is very central, and the staff were friendly, especially Mutiara staff lobby who served us to check out I could have given this hotel a perfect 10. However, there was one issue that really bothered me when i was checking in. After checking in, first thing I did was checking the toilet flusher and found that it was not working properly / blocked. Called the reception and they quickly sent a technician, but the issue was not fully resolved and the technician also said still possibillity to be broken again. I also wait that more than 3 mins the toilet was still continously refilling water - its a long time for a proper toilet. But still the staff refuse to change my room. I called the staff again about the update condition and requested to change rooms I don´t want to have any risk, but I was told that I cannot change the room because they already called the technician and he s repairing it... I only can get a new room if its broken again (??) at the end they change my room after i walk to the lobby I don’t understand why the hotel required additional issue for a room change when there was already evidence of a malfunction. Guests should have the right to request a room change if there is a clear problem—especially something as essential as a malfunctioning toilet that cannot be properly repaired.
• 741anandap (10/5): Best pokoknya - It was a very pleasant experience staying at this hotel, the service was very friendly and the staff were really cool, thank you also to the staff member named Kendry for their help, I will definitely come back here.
• MhRussle (10/5): Highly Recommended!!, Stunning Service & Strategic Location - I was very impressed with the service at this hotel. From the quick check-in process to check-out, all the staff were very friendly and helpful. The rooms were very clean, cool, spacious, and quiet. The breakfast was also very varied and delicious. The swimming pool and gym facilities were well-maintained. The location is very strategic, close to the shopping center. The price offered is definitely worth it. To Kak Nindi and Mas Wahyuki, thank you very much for your service.
• leonie (10/5): Terbaik - Pelayanan terbaik Semua ok
• hildania (9/5): -
• CahyadiPakeh (6/5): Good Employee Impression - I have known the brand for quite some time and finally had a chance to experience. The friendly receptionist and kind security personnel in lobby have helped to create a warm and positive welcome. Room definitely needs touch up and requires immediate maintenance. Restaurant served an oke breakfast choices. Again the warm employees added more happiness on to the ambience. I will return as my client chooses this hotel For our workshop venue this month.
• L1218SXjulee (10/5): Jakarta trip - I was growing for affordable hotel to spent at least a week during my Jakarta holiday. So, I came across this hotel. I read the review . That’s why I choose and booked this hotel. During my arriving at the hotel, I was greets by lovely and friendly young girl. She known as Frizka, the hotel supervisor . She offered me to look and check couple of rooms. She brought me to the 5ft floor. I looked at the rooms and I choose the room with the vinyl floors. She helps me with the smooth check in. The hotel provide, swimming pools, gym, and room service. The hotel has a car park as well. And the most I like stay there is the super Indo supermarket just next door. How nice 😊 During my stay at Grand Tjokro, I’ve been staying in the same room. Because it was comfortable and convenient room for me. The house keeping guys are very nice and friendly. I had the chance to meet Dede. The nice guy and he was doing extraordinary service whilst i was there. He offered me to clean my room every day. He said, only if he had roster . He and I had a little chat about his current situation. Apparently, he wasn’t a permanent staff at the hotel. It was sad to hear that. I’m hoping, the hotel will give him a chance to be a permanent staff. As he was a good man and he works hard. He was helpful and honest. I’m happy with the way looking after my room. Excellent service from Dede. I am happy during my stay at Grand Tjokro. I will definitely recommend this hotel to anyone who is looking for accommodation in Jakarta. The location is very close to the famous shopping centre like Central Park mall, SOHO and Ciputra mall. Easy access to the hotel and anywhere in Jakarta. Thank you for Frizka and the team. Your guys are amazing people. And I’m definitely coming back to stay there.
• Nicholas (6/5): - Comodo il ristorante al piano terra, personale gentilissimo ma pulizia camera poco curata
• Inspire36978495585 (10/5): Great hotel - I love how the hotel looks like. Mr. Wahyuki help me a lot when I needed essential things upon my stay. Well-said, will going back again in the future. Bravo for Mr. Wahyuki and all the staffs
• Mohammed (6/5): Pleasant -
• Ahmad (2/5): Very poor -
• Chigaemezu (8/5): Very good -
• Chigaemezu (8/5): Very good -
• rickyshandys (10/5): Amazing Candlelight Dinner Experience! - Had an unforgettable stay at Grand Tjokro Jakarta, highlighted by a beautiful candlelight dinner inside the room. Special thanks to Fira and Fadia at reception for their warm hospitality and seamless arrangements. From the resto Dewi was extremely friendly and helpful and the setup was perfect for a romantic evening. Highly recommend for a special stay!
• Sarabjeet (5/5): I don’t think I will ever book this place again unless I have no other choice - Bed was comfortable Lousy breakfast. Not worth the price.
• Asyraf (1/5): Bad -
• Sandhy (5/5): Passable - Friendly staff. - Smelly bathroom. - Dirty carpet room. - Anonymous sound from outside. - Small parking slot. - wee need to use logistics elevator to go to the basement elevator, which is bad condition.
• Zain (7/5): Good -
• reynoldg959 (10/5): one of the pleasant staycation experiences. - I got a room on a high floor with a amazing view. This hotel is strategically close to Ciputra mall and Central Park. Cleanliness and service are also excellent, I was really helped by the friendly reception staff named Ulfa. The food at the restaurant is also delicious and has lots of choices. Very worth the price and recommend for those who want to stay in West Jakarta
• Isshika (5/5): Passable -
• Muliana (1/5): not gonna come back for sure, very bery bery bad - nothing, its not 4 star hotel its zero star hotel seriouly dirtyyyyy omg, all furniture old, carpet was terrible, no shampoo, toilet paper are almost empty when i come, no laundry bag
• Naveen (9/5): Superb -
• Julian (2/5): Very poor -
• Qutaibah (1/5): Very very bad experience - Old Too many bugs and no AC Very hot room and i changed it 3 times
• Zain (7/5): Good -
• Kavithasan (3/5): Not recommended for my future visit - The room, linen, and towel are very dirty
• Timir (2/5): This is not a 4-star hotel. - I couldn't stay here. The sheets were not changed and had visible stains on them, do not stay
• Muhammad (7/5): Good - The location is good in between my work place to the city centre and other tourist locations. I got a room in front of the lift lobby which is quite noisy with people walking in and out. Breakfast was super disappointing.
• Anthony (7/5): Good - Location is good.. clean Sometimes thr lobby can be very crowded.. Car Parking area quite small
• Idris (8/5): Very good -
• Joshua (5/5): Passable -
• Uhuy (10/5): Exceptional -
• Iqbal (1/5): Bad -
• handy (6/5): HOT AC Great Manager in Duty - great fast response from manager in duty,appreciated.. we got HOT AC for hours, they given us new room.. which is better.. even we found small cocroach in bathroom.. connecting door they forgot to open in first room and take sometime to open,, lil drama.. cold breakfast , ...our first and last stay at grand tjokro.. need improvement of outdated rooms.. we booked 2 rooms
• Dr. (4/5): Disappointing -
• Wan (9/5): Awesome - My room was good during my stay for 4 days. The location was okay and nearby to my business program. The food was nice and varied. The staff was very polite with nice greetings and helpful during our stay. Thumbs up to all the staff fro their dedication of work. However, the other 2 rooms of my colleague's stay had a problem with the air-conditioning. They had to switch rooms twice during their stay. Hotel management should check before customers check-in.
• Mehdi (6/5): Pleasant -
• Hajah (7/5): Though the room was not that clean, the staffs were very friendly and Iate check out at 1pm free - The friendliness staffs . Not very clean
• frecilar2023 (10/5): Like - everything was good, at one time the air conditioner was not cold but immediately called and it was cold until check out, spacious room, nice view, the restaurant service impressed me, I eat vegetables only and was helped by female staff dewi good job for you
• Mehdi (7/5): Good -
• SachinJ614 (10/5): The guy at reception was extremely helpful. His name was Mr Wikri. - Extremely helpful in the time of my need. Thanks Mr Wikri. I needed some prints at the last hour for me to fly to Thailand. And this guy came to my rescue almost at midnight. Otherwise it would have been difficult for me fly out.
• Hajah (8/5): Value for money stayed - The staffs are friendly and the food at the restaurant was great. None...
• Tourist29867932080 (10/5): Nice cozy - Nice cozy nice cozy nice cozy nice cozy sorry i am too lazy to write but great recommended food is good and AC is cool warm water oh maybe a trash can in the toilet would help , yeah thaTs it, ok good
• Rima (1/5): It was awful. Actually, I wanted to stay for 3 days but I decided to check out after 1 day because of the dirty room and - Nothing Receptionists, facilities
• Syed (9/5): Superb -
• Anonymous (1/5): Bad -
• Duan (10/5): Exceptional -
• Aidan (10/5): Was nice and there was good food nearby with great people - Great view N/A
• مهند (8/5): Very good -
• Chigaemezu (10/5): Exceptional -
• Si (6/5): Pleasant -
• Tedi (8/5): Very good -
• Felicia (1/5): Dirty room with insect in the room and bad Airconditioning - nothing the hotelroom was dirty, there was a cockroach in the bathroom which i caught with a glass. i left it there for them to see. the shower drain didnt work properly. there was overflow of water. The Airconditioning didn’t work properly of the building and our room. It was so hot. It barely cooled the room. in the morning it was terrible. i woke up because of the heat. the building is outdated. I would definitely not recommend this hotel.
• Jonathan (7/5): Good -
• Mehdi (6/5): Pleasant -
• Reda (6/5): Pleasant -
• Rahul (7/5): Good -
• Reda (3/5): Poor -
• Hilman (8/5): Very good -
• Bhaskara (4/5): Front office staff was friendly. But restaurant rules are ridiculous. - location toilet was leaking, staff did not let us borrow cutlery. Did not make sense, cutlery only allowed if we buy food from the hotel 50k but I offered to get breakfast,because it wasnt included, and their answer was “breakfast and cutlery is different management”. Rooms need renovation.
• Douglas (3/5): Poor -
• Nasri (8/5): Very good -
• Tracylia (8/5): Very good -
• 育志 (7/5): 70 score. still ok bcz their smell is important. - Bed is so confortable. easy to sleep well and quite no noisy . old facility , some area not so clean .
• Mohammed (8/5): Very good - The staff are very friendly Spacious room The location is good and on main street The airconditioner is very weak and get very hot during daytime Water heater doesn't work after midnight
• Mario (2/5): dirty, runned down property 3 starts at best - very ruined down property, very very dirty outdated facilities. 3 stars hotel at the best location is good close to major attraction of west part of Jakarta
• Astrid (4/5): Needs a refresh - Very run down
• Verified traveler (8/5): - Away from traffic jam area
• Camille (2/5): Hôtel dans un état lamentable. - L'état général de l'hôtel est désastreux: piscine avec eau verte et en maintenance, tous les appareils de la salle de gym sont cassés et en piteux état, la clim ne fonctionne pas dans les parties communes, le petit-déjeuner est tous les jours le même, la moquette de la chambre était sale et la chambre vieillissante, rien à voir avec les photos. L'hôtel est aussi loin de tout, et certainement pas digne d'un 4 étoiles, en particulier pour des stadards indonésiens. Je ne recommande absolument pas cet hôtel. Cette réservation a été faite en remplacement d'un hôtel que j'avais réservé et qui n'était pas disponible à mon arrivée, et je ne suis absolument pas satisfait de ce remplacement, cet établissement ne devrait même pas être proposé par Hotels.com
• Verified traveler (10/5): Cleanliness to be considered - Only issue had was with towels smell, the rest was good and had comfortable stay.
• Verified traveler (8/5): - The hotel staff were friendly and courteous, and the food was tasty! Thank you so much to the Grand Tjokro staff for their warm and kind hospitality. The hotel is nicely located to the Ciputra Mall and to other places of meet.
• Verified traveler (8/5): - Adequet hotel. Nothing special but staff are patient and accomodating. Tjokro sandwich is gd
• Freddie (8/5): - We ask for extra pillow as each bed was provided with one pillow. They want to charge us for each extra pillow. The foods during breakfast were cold. At night when we go to the hotel for dinner, there was lots of mosquitos in the dinning hall. When we complained to the staff, they just simply smile. They don’t sell beer. When I ask can we bring a can of beer from our room down to drink with our meal, they want to charge for the beer consumed. Very disappointed.
• Rifa (10/5): - I love the hospitality and polite staff!! I love it
• Freddie (6/5): Close to the famous Ah Chai store. - Friendly staff but the breakfast is far below average. The hotel is far too calculative. We stayed in a twin bedroom. Ask the staff to give us 2 extra pillows as each bed is furnished with one pillow, we were refused. They were only prepared to give 1 extra pillow free. We would have to pay for the second extra pillow.
• Verified traveler (4/5): - Pengalaman pertama kalinya ketika check in hotel kami diberi kamar yg telah berpenghuni. Tidak butuh waktu lama staff memberi kami kamar pengganti. Mengecewakan kamarnya tidak cukup dingin, membuat saya semalaman tidak tidur dengan nyenyak.
• Azzy (8/5): Nice hotel and easy excess to everywhere - Smoothly check in, cleanliness of lobby, rooms and other area good expectation. Will come again to this hotel.
• particular (2/5): Worst hotel I have ever stayed in ! Bad choice! - Dirty room, carpet never vacuumed in 5 days , white towels were grey , shower screen, curtain and fixings not clean, Pool in maintenance closed. No Bar so no alcohol at all , bar fridge in room with nothing in it . Breakfast food was the same items for days not fresh ! Web site false!
• Jakarta (8/5): - I travelled to Jakarta on business and was pleasantly surprised with this hotel. Extremely comfortable rooms and fast internet connection. Breakfast selection was plentiful and the location was great as it is 150 metres from the lobby to the supermarket.
• Verified traveler (6/5): Def not up to the star rating hotel claim - Hotel room is spacious but condition run down. Aircon & water supply good. But room smell stale & dusty. Carpet condition very old and worn out.
• Verified traveler (10/5): excellent service for mid range hotel in Jakarta - mid-range hotel with excellent service it bit hard to find now in Jakarta, but not in this hotel. Starting from the security in the entrance all greeting politely, seems you were in Jogja / Bali, not Jakarta. Good option for short trip in West Jakarta, also quite near from airport (highway gate just 5 mins from the hotel). Just need to avoid bad traffic in front of hotel during rush hour :)
• Verified traveler (8/5): Grand Tjokro Hotel - the Hotel is quite old but still in good shape. breakfast quite good and vary.
• Aiyappa (10/5): Value for money - Decent value for money, the location is good but the air-conditioning did take some time to kick in. None the less, would stay there again
• MYUNGSU (10/5): Good service and comfortable Hotel - Very comfortable and service is nice. If I have a chance to go Indonesia again, I want to visit again.
• Verified traveler (10/5): Good hotel, bad local area. - The hotel and the staff are very nice. The local area is not nice at all though. If you want to exit the hotel and walk somewhere, there are no paths and it's not safe to walk especially at night.
• mike tomo (10/5): nice hotel. great value - good note. good location. helpful staff.
• Verified traveler (6/5): - My room blackout twice..took sometime to rectify it...room door using card difficult to open...
• Verified traveler (8/5): Nice hotel for budget - Nice internal decoration. The towels cleanliness can be improved.
• Verified traveler (4/5): Standard have drop - Not the best of place that I have stayed in although this is not the first time I have stay in this hotel. However the standard seems to be getting lower each time I visit the place. Will really reconsider other option next time around.
• Sylvia (8/5): gutes Stadthotel - Trotz großem Straßenlärm relativ ruhig. Sehr zuvorkommendes, freundliches und hilfsbereites Personal.
• Eko (8/5): - Very pleasant hotel, definitely will be back
• Serie (8/5): nothing special for this hotel - Just regular business trip
• Verified traveler (4/5): hotel & room cleanliness very poor - carpet in room very dirty needs to be vacuum more often bed sheets stains & large hole in pillow case over all very disappointing
• Verified traveler (8/5): Grand tjokro - Excellent staff! Bed could have been softer.top notch breakfast every morning! Fast wifi!
• Verified traveler (6/5): - Been complaint twice no hot shower but still unable to fix during my 4 nights stay. first time stay in hotel without hot shower.
• Jason Lee (8/5): I would stay again. - I liked the hotel, the service provided, the breakfast, the location and everything. But the guest next door was too noisy.
• Thusara (8/5): Nice Stay - All and all worth for the money.
• annonymous (10/5): poor quality hotel - shower are dirty. Poor maintanance
• Randy (6/5): 1-2 nights stay still ok. - -counter service : slow -room condition: average(not the same as the picture) -toilet condition: dirty -location: near to central park -wifi: not so bad -aircon: totally ok -price: cheap
• Reisebiene (6/5): Ok - Zimmer sind mit Teppich ausgelegt, was ich persönlich unhygienisch finde. Unser Zimmer war etwas klein. Für eine Nacht ist das Hotel in Ordnung. Das Preis-Leistungsverhältnis ist angemessen.

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