The Shoreline Inn

Name: The Shoreline Inn
Address: 12 South Broadway, Grand Marais, Minnesota, 55604, Grand Marais, US

Location: 12 South Broadway, Grand Marais, Minnesota, 55604, Grand Marais, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Unwind in Comfort & Style
Make your stay at The Shoreline Inn truly memorable by enjoying the stunning views from our terrace. Stay connected with complimentary wireless internet and catch up on your favorite shows on a flat-screen TV in our common area.

Delightful Culinary & Relaxing Amenities
Indulge in delicious snacks from our on-site snack bar/deli, and help yourself to coffee/tea available in the common area. For added convenience, we offer a microwave and a vending machine for all our guests to use.

Explore the Best of Grand Marais
Centrally located steps away from Lake Superior and Superior National Forest, The Shoreline Inn provides easy access to popular attractions like Grand Marais Art Colony and Cook County Court House. Book your stay now for an unforgettable getaway.

Important Information

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open during the following times:

Sunday - Thursday: 7:00 AM - 7:00 PM

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information. Please be aware that 2 dogs reside at this property. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. For any questions, please contact the property using the information on the booking confirmation. Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Amenities & Facilities

Boat tours nearby
Proposal/romance packages available
Free WiFi
Terrace
Wheelchair accessible
Outdoor furniture
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Television in common areas
Front desk (limited hours)
Snowmobiling nearby
Snowshoeing nearby
Smoke-free property
Snowboarding nearby
Ski lessons available nearby
Ski equipment rental shops nearby
Snack bar/deli
Parking (limited spaces)
Free self parking
Sledding nearby
Boat tours nearby
Shared microwave
Proposal/romance packages available
Walkway to water
Fishing nearby
Horse riding nearby
Hunting nearby
Swimming nearby
Upper floors accessible by stairs only

Rooms Available

Panoramic Single Room

1 King Bed
Overlooking the lake

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Phone, iron/ironing board (on request), and wardrobe or closet
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Portable fan
- Bedsheets provided
Family Room

2 Double Beds and 2 Twin Beds OR 2 Twin Beds and 1 King Bed
280-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- In-room playpen
- Portable fan
- Bedsheets provided
Superior Triple Room

1 King Bed and 2 Twin Beds
Overlooking the lake

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Phone, iron/ironing board (on request), and wardrobe or closet; rollaway/extra beds and cribs/infant beds available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 6 (5 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Portable fan
- Bedsheets provided
Standard Twin Room

2 Twin Beds
Overlooking the lake

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Phone, iron/ironing board (on request), and wardrobe or closet; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
Room, 1 Queen Bed, Lakeside

1 Queen Bed
280-sq-foot room with lake views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request)
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Portable fan
- Bedsheets provided
Village King

1 King Bed
280-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- In-room playpen
- Portable fan
- Bedsheets provided
Room, Lakeside (1 Double & 1 Twin Room )

1 Double Bed OR 1 Twin Bed
280-sq-foot room with lake views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping, no cribs (infant beds) available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- In-room playpen
- Portable fan
- Bedsheets provided
Room, 1 King Bed, Lakeside

1 King Bed
280-sq-foot soundproofed room with lake and harbor views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- In-room playpen
- Portable fan
- Bedsheets provided
Village 1 Double & 1 Twin Room

1 Double Bed OR 1 Twin Bed
280-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- In-room playpen
- Portable fan
- Bedsheets provided
Village Queen

1 Queen Bed
280-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels and Netflix
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Playpen, phone, and iron/ironing board (on request)
Comfort - Heating, portable fan, and fresh towels every 2 days

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Heating
- Wardrobe or closet
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- In-room playpen
- Portable fan
- Bedsheets provided

Guest Reviews

James (6/5): - The breakfast was excellent for continental. Property has huge deferred maintenance. There were dirty tissues and other debris under the bed and the ceiling light didn’t work. The location is excellent. Parking on site.
diane (2/5): Don’t stay here other than the location - Ok
Cammy (4/5): - Place in dire need of remodeling. Burnt area on our carpet covered with throw rug. Curtains not functional. Bathroom was dirty. Only positive was the location.
Kayla (10/5): - I was very nervous after reading the reviews but we had a great stay. It's nothing fancy but the staff was great, the room had a beautiful view and it served its purpose. This location alone is worth the price we paid, which you're not going to find cheaper in Grand Marais. I mean, you're next door to World's Greatest Doughnuts! Maybe we just got lucky with our specific room but I think alot of the people in these reviews expected a 5 Star resort and just love to complain, but you get what you pay for! I would stay again!
Michael (10/5): - Outstanding check-in and helpful staff!!! Wonderful location facing the lake. Safe and very quiet.
Michael (8/5): - It has a great location. It is an older building with some need of repair. My room was nice and clean. The staff were friendly. The continental breakfast was satisfactory. I would staying there again.
Sandra K (6/5): - We have stayed here multiple times over the past 15-20 years. The staff members were helpful and friendly.The Shoreline is an older hotel and has become a bit worn, but it is a good bargain for Grand Marais: comfy bed, quiet, safe, and right on the beautiful shoreline of Lake Superior.
Dianne (10/5): - Parking was safe, room was very clean and roomy, the staff were very friendly and helpful. The hotel is located near all the shops and lake. We were able to walk to all.
lisa (4/5): - Cleaning & maintenance were needed!
James (4/5): - Location was great. The room was not clean. Ceiling in our room was old office style panels with one old fluorescent light bulb working, and water stains. Spider webs in windows. Fan had not been cleaned in sometime.
Monica (4/5): Outdated and in rough condition - Needs major updates. Ceiling in hallway was leaking and carpet was wet and stained badly. No elevator. One accessible plug in bedroom. Great location and patio overlooking the lake. The whole place seems like it should be closed down fo a major update.
mike (6/5): - The Shoreline Inn is located in an excellent place very walkable around around grandma. Marie employees are nice. The hotel needs a major upgrade.
Kelli (6/5): - The staff was friendly, the room was clean, but the water was freezing in the shower and I feel some upgrades are needed
Richard (8/5): - Lake view.
Michelle (2/5): - There were crusty parts on the floor. Pretty sure in the room there was dried blood. The whole faucet would come out while trying to wash my hands. Missing a window screen so we weren’t able to open a window to try and air out the room when it got hot. I have video documentation. My tv was being held up by a rock.. There were stains on the sheets.
Chris (2/5): - This place is pretty run down. Besides just being dated, the bed was uncomfortable, the bathroom floor was sticky, and the door could see light through the side with the security device also being broken. Icing on the cake was the credit card fee thrown on at the end. The positive is the location is great and view out the back was great. It pretty much ends there, though.
Brent (6/5): - Excellent location right in the middle of the Grand Marais with easy access to everything! Welcomed our service dog with no issues; 2 complaints: blackout curtain doesn't cover all of window; beds are a bit too soft and uncomfortable Overall, had a nice stay for our 2 nights
Jason (8/5): - Great location 👌 beautiful views of lake superior, Rooms just a little outdated. For the price and everything else would definitely stay there again.
Madeline (8/5): - A little dated but quaint and quiet. Staff is helpful and kind. Will we staying again
thomas (6/5): - The location is fantastic. Prices are reasonable. The building needs tremendous amount of maintenance and upkeep, which is not being done after numerous stays at this property.? Don’t understand why they don’t fix basic things here!?
Elaine (6/5): - The property is very outdated. The room would have had a great view of the lake if it had new or clean windows. One window we couldn't open because there was no screen. The main window was so old it had condensation and really couldn't look out. There was cobwebs and spiders in the window. The one chair in the room looked like it had been there for 20 years. The carpet was stained. We were there for 4 nights and had no housekeeping whatsoever. The place had an amazing patio but again the outside furniture looked like it has been there 20 years. On the patio it would have been nice to have some type of heat. Either a firepit or propane heater. The front desk staff was very nice. Adequate continental breakfast and hot coffee.
Mark (4/5): - Great location and view, but everything else wasn't.
Alicia (10/5): - This is an amazing property for the price. The place does need some updates. But the location is amazing and the staff was super helpful. If you are the kind of person that is out and exploring all day and need a central home base I absolutely recommend.
Terry (2/5): - It saddens me to give this review but this hotel has gotten too the point it in my opinion is no longer habitable to stay in. I first stayes here back in the late 1980s right after a major makeover and truly its the last time any money has been put into it. Same 35yr old carpet in all the rooms that are filled with stains and i am sure mold underneath. Hallways are loaded on the second floor with stains from roof leaks that they blame heavy rain on. No kidding. Of course the roof will leak when it never is maintained!! I get the no ac even though rooms can get hot. Took the staff a bit to find me a working fan. Window in my room had no screen as i needed to put fan in window to get air flow. Doors stick, frig in this room froze all my itesms and stuck to grt open. The walls and floor on second fllor i am rather confident has mold due to all the moisture from the roof leaking. The outside porch has roughly ten chairs due to over the years the sets they did have kept getting old and the ones on the deck are in need of replacment. So not enough for guests to use. The staff was good but have a tough job as one told me the owner has not been to this hotel in 20yrs!! You. An tell as again its in poor unsafe and unhealthy condition and what is working is held together by a duct tape approach. Shame on city of Grand Marais Business Council and State of MN for allowing this place to remain operational. Shame on the owner for doing absolutely nothing to this property.
Gillian (4/5): - Very outdated and run down property. The location is great but not enough to save this place. The smells were really the hardest part to get over. Very stinky, stained carpets and just plain filthy!
Angela (2/5): - The bedding was from the late 1980’s. After taking to a handful of local community business owners I learned the owner of this property also owns three more in town. The conditions were appalling- mold, dirt, furnishings broken, and luke warm water and way to drain tub. I met former staff who informed me that the owner resides out of state and never checks in. I am appalled that state and city allows these buildings to be operational. To top it off I heard from three sources that the local food pantry has been used at times to provide breakfast items for guests. This is outrageous.
Shannon (6/5): Until it gets needed repairs, I would not a stay - The location and staff were fabulous but the facility was not in great condition. In our room, there was no hot water in the sink, just a dribble of brown. The hot water worked in the shower the first night, spotty the next day and completely off the next. The AC did not work at all. The deck was just a concrete slab with gull droppings and the roof leaked after a heavy rain
Amy (4/5): - The location is as good as it gets.
Amy (10/5): Reasonably Priced - Friendly staff, decent prices especially for the area and time of year. No good protein choices for breakfast - challenging for a diabetic (but im mostly prepared for that). Enjoyed the back patio and views. We will keep this hotel in mind for future trips.
Ashley (10/5): - Great experience, but could use some updates.
Spence (2/5): - Great location,that’s it. It was an old property, not kept up. Our faucet in the bathroom was loose, floors weren’t clean. Ceiling in hallway falling in…. It’s lakefront but forget that.. the picture showing the lakefront patio must have been 20 years old. It was disgusting! Seagull poop everywhere, dirty and all the lounge chair cushions should have been replaced 10 years ago. Do yourself a favor, spend a little more money and stay elsewhere.
David (6/5): - We felt the biggest asset to this hotel was the outside patio facing Lake Superior. unfortunately, we never sat out there because it was generally unkept and lots of bird droppings. The windows in our room were also so full of bird droppings, so disgusting we were reluctant to open our drapes.
Vincent (6/5): - There is no air-conditioning. This was fine as it cooled off in the evenings while we were there. Hopefully it does for you as well. Very friendly Staff. No issues at all. Its not up to date. Its perfect! Maybe a bit over priced. Worlds greatest doughnuts right next door. 😋
Gregory (4/5): - Hotel is in a great location with great views of the lake. Right in town so walkable to shops and restaurants and harbor. Hotel is old (1950’s) and is in disrepair. Buckets in hallway to catch rainwater from leaking roof. Room doors are loose from the hinges and need to be lifted to close them.
James (4/5): - Hotel was run down, not clean, broken windows, swarm of flies in the lobby. Not the kind of hotel Expedia should be using.
Jacqueline (10/5): - Most beautiful view of the lake. The front desk lady is so kind and helpful. Definitely a little rough around the edges but this spot is worth every penny!
Linda A (10/5): Some misses and some passes. - The people were very friendly and helpful. The building itself is older and is need of repair (roof leak) and general upkeep. Needs a good carpet cleaning. I was disappointed to find that there isn't an elevator, but it was only one flight of stairs. It would of been more of an issue if I was alone. There was a musty smell when first entering the room, and I was bummed to find the room had no AC, but they supplied a box fan for the window though one window did not have a screen. The fan was necessary to keep comfortable. Also, disappointed the room lacked a coffee maker and/or microwave. But liked that the room fridge was lager than usual; which we need. The bed was very comfortable and clean.
Dan (10/5): - Clean, neat, safe, quiet location and friendly staff.
Nancu (2/5): - The water was hot, They need vase improvements on repairs. Staff was very friendly out of their control for conditions of the building and rooms!
Mari (10/5): Cozy, comfy, great service!! - I can not say enough positive things about this hotel! Monica and all of the staff were very accommodating! Yes, it’s older. It’s actually the oldest hotel in Grand Marais. If you are looking for a cozy place to rest your head after exploring the city or hiking the beautiful trails this is the place! Comfy bed, great views of the lake! (Make sure to request a lake facing room) Right dead center of the town, very walkable location!
Julie (6/5): - The location is amazing! Small older motel was perfect for our stay and price. Could use some TLC in areas.
Grant (10/5): - Nice.
MARK (4/5): - Big hole and leak in ceiling in hall from rain. No maid service. Used rooms left undone and open for days - half of rooms midweek.
Nathaniel (2/5): - place was moldy and needed repairs everywhere. place should not be available to rent
Karla (10/5): - Great location
David (4/5): - Staff were nice, and the location was excellent. Great water views. Easy walk to everything in Grand Marais. However, carpeting was too old to look clean, there were two wet towels from previous guests hanging on the back of the bathroom door. Towels were frayed. Found mouldy bread in the breakfast area, where both coffee carafes had orange handles marked "not decaf." Again, nice staff, but the place needs a re-do.
CRAIG (6/5): - Deck on Superior was great.
Tom (4/5): - The staff was nice, and location is great. The building needs a lot of work. Our bathroom sink was clogged the whole time despite several efforts to fix. There were buckets in the hallway to catch the water from the leaking roof. Looks like general maintenance has been neglected. Liked that it was dog friendly.
travis (10/5): - Lovely
Margaret (6/5): - Nice to find a lower price than other hotels and to be right on Lake Superior. It’s an older building with leaks and some issues. But the bed was comfortable, and it helps to have a fridge and microwave available.
Robin (4/5): - Don't let the updated sign out front fool you. The whole building is old and outdated. Our room upon arrival had a strong chemical smell, which we later found out was "comet cleaner" which explained the white powdery film all over the bathroom tile floor. The main appeal to booking the Shoreline Inn was the view of Lake Superior. Each room has a bay window facing the water. Our's however was covered with a stained glass designed contact paper. Prohibiting seeing out. When questioned about it, we were told that the window was a dual paned window and the "gas" middle had caused the window to be fogged up. We were told that the room was labeled "village" which we were supposed to know meant you couldn't see the water. No explaination was given in their description online. There was no air condtioning on the property, which was stated in the description, a box fan was provided. But the two side windows of the bay could be opened. We were only able to open one side window, due to the other not having a screen to keep out the insects. The center ceiling light in the room was a flourescent fixture, that when on, was a strobe light. We were to stay two nights and could only bring ourselves to stay one. We would not recommend this property to anyone.
Paula (6/5): - I haven't stayed at this property for probably 13 years. It was sad to see how its been "let go". Literally the same bedspreads, and faded posters on the walls. The tub had no mat, very slippery, had to stand on a washcloth. The carpet was in poor condition, torn wall paper. Our door had a huge gap on the top, and the extra lock on the inside was broken. The refrigerator control was broken. It was overall fairly clean, and the staff were wonderful. The location is the best, and we were on the lake side. Our windows did open, and you could see out of them. ( other reviews said you couldn't do either)This little hotel could be a gem, sad to see it like this. We still had a great time, so I could overlook these issues. But they really need to do repairs.
Terry (10/5): - great location and very nice staff
Donn (6/5): - I enjoyed the ladies at the front desk. Roo was clean, bed was great. But breakfast was all carbs and not so good. The building is falling apart. In our room we had patio furniture. Very uncomfortable! Not a place to relax. Windows had no screens to keep out the bugs. Tv was difficult. No local channels and had to have someone come put it on her netflex or we couldnt have watched tv. If you are just looking to sleep for the night and move on, it will work for you. Bed was nice
Lucas (6/5): - Right in downtown. Great location!
Beth (6/5): - The hotel is quite run down. The hallways needed a bucket to catch rain water. The carpets are stained. The rooms are cooled with open windows, but one of our two windows labeled a bug screen.
Patricia Oaster (10/5): - I had a wonderful experience at the Shoreline Inn! The location in downtown Grand Marais right on the water was lovely and convenient to shops, restaurants, and a bookstore! Staff members Monica and Carmen were so helpful. I look forward to staying here again in the future! Thank you.
Nick (6/5): - Was fine for a night stay, but the property, room and amenities feel old. Breakfast was somewhat limited and felt it could have started earlier. Staff was friendly, but this place needs some TLC.
Janice (4/5): - The windows to see the lake view was clouded over. The room was dirty. There is no A/C, they said the sea breeze cools down the room. That is not true, because there was only one small window that had a screen. Also, if people have a bon fire outside the window you can't have the window open. The person checking us in was helpful and the bed was comfortable.
Monica (2/5): - Upon checkin we were told that there was only one key to our room because they couldnt find the other one. The room temp was 80 degrees. We tried to trun the thermostat down. That didnt work. When we asked about it we were told that it was on a boiler system and the person who know how to fix it wouldn't be there until the next day. We found a fan opened the windows one of the windows did not have a screen on it. There were 2 of us registared for the room. The room only had one chair in it. When I went to use the shower the water never got warm. The only way to get warm water in the shower was to flush the toliet. When the toliet filled up the water got cold again. We were on the second the. There was no elevator to the second floor. The ceiling was leeking by the vending machines. The parking lot had a handicap sign but no ramp to the inside. Only steps. When I was carrying my bags out, I was pushing the door open when I suddenly felt something nipping at my feet. The staff member said "Oh it's okay he is blind" referring to dog nipping at me yankles. Please know I am a dog person but its never okay for them to nip at anyone. I will not stay there again nor do I recommend it.
Kelvin (6/5): - Rooms were old and need updating. Could not control the temp in the room and it was hot. Had to open a window.
teny (6/5): - Nobody at the front desk after hours smelled so bad not cleaned at all super old bedding
Julia (6/5): - I understand weed is legal, but waking up to our whole room smelling like it made our stay less enjoyable. If it was just outside it’s one thing, but it was coming through the air vents into the room. The ice machine was right outside our room which was annoying when trying to fall asleep. There was also dried blood spots on the light comforter. Other than that, the view and sounds of the waves on the shore were nice.
Mary (10/5): - My go to place, it’s funky and outdated, but I love that about this place. It just has a 1960-79’s vibe.
Margaret (8/5): - Spectacular sunrise
Alisha (8/5): - Extremely nice staff. Great location!
Rodney E (8/5): - This right on Lake Superior with great views!
shannon (4/5): - Old uncomfortable mattress, windows are old and leak so wind goes through and is noisy
Lisa (8/5): - Beautiful location! Staff was very knowledgable about the are.
Talmadge (8/5): - Right off the lake, walkable to the various shops and restaurants.
Melissa (4/5): Terrible staff and service. - The staff was awful. We had to wait to check in because she was lounging watching a movie on her phone. Then when we had a request for an extra pillow, she gave a face to us like what do you want and was rude about it saying they don't have extra pillows. When I went downstairs to get help with our tv which was frozen she also gave me a look like what do you want so I asked her if there was a particular problem and she said no. I asked again about an extra pillow and she said she can't because they had to be washed and there were 3 properties using the laundry facilities. I've never been treated so rudely by hotel staff in my life. I will not be staying again.
Matt (6/5): - I had arrived at 9pm for checkin. The front desk was closed, but thankfully they had left an envelope with my keys to get in. The sink in the bathroom had standing water in it, and the stopper wouldn't pop up to let it drain. I had to pull it out my hand through the dirty water. The bathroom fan would make a weird noise for around 5 minutes and then eventually turn on with a grinding loud noise. The thermostat didn't work, and the room was a sauna, making it very uncomfortable to sleep in. Staff was friendly when I met them in the morning. Great views, but the property could use some maintenance.
Andrew (8/5): - Very simple…. The bathroom is not good in our room!
Verified traveler (4/5): Disappointing Property - This property has a million dollar view, BUT be warned….our lakeview room was very worn, windows wouldn’t shut and there was a breeze, toilet kept getting stuck running, mold in the shower and bathroom had stains on the wall, carpet and furnishings very worn and dated. The staff was super helpful and I know this is beyond their scope of work, but the property needs a major renovation. I guess I just expected more from a property in this location and that beautiful view. Won’t stay again, too bad.
Craig (10/5): - Nice place, great view
Joseph (2/5): Cold dirty terrible - Front desk was closed at 615pm when we showed up. It said it was open until 9pm. Hotels.com or the hotel double booked didn't get the room asked for never was contacted. Heat didn't heat above 60 degrees. Bathroom floor was damp and slimy. Was one of the nastiest rooms ive ever stayed in. But the bed did seem clean. Was told no refund available.
Joseph (4/5): - The view and the friendly staff are the only positives about this place. The room was an absolute dump, cob webs in the ceilings, stains in the carpet, and ripped carpet. Also, the thermostat was broken and it was about 90 degrees when we entered for the first time. Thankfully the windows functioned well enough to open them and let cool air come in to cool the room down because adjusting the thermostat did nothing. I also overheard other customers complaining of the same issue in their room. If all you care about is a beautiful view (it was the one thing that made not want to get a different hotel) and friendly staff, then go here. If you like a room that doesn't look like it hadn't been fixed in 30 years, then don't go here. I won't be returning.
Terry (6/5): - The facility was very average. Mattress had grooves. Room so hot we slept with the window open (in winter) even after turning down the heat. No one to ask for an extra pillow after 7pm. Shelf above sink so low I hit my head on it. On the plus side, clerk was very polite when we checked in. The view out our window was gorgeous. Would not go back.
John (6/5): - The view is outstanding and the staff is nice, but that's about all I can say about this property. The room was boiling and the thermostat didn't work and the heat adjustment on the shower didn't work either. The bed was old and soft and the furnishings in the room were very run down. I couldn't recommend.
Tracy (6/5): - The room was very hot, and did not have any workable thermostat, luckily we could open a window.
Jill (6/5): - Agree with previous reviews, excessive heat in the rooms, no coffee maker, no available electrical outlets, poor water pressure, and strange door lock system. The price is right, though, and I would stay here again.
Karla (4/5): - Great view. Property run done. Thermostat didn’t work in the room, chairs were broken, only streaming channels, breakfast is very limited.
Robert (10/5): - Everything is perfect so far, it’s a very nice hotel.
Jacob (10/5): - What fabulous people at check-in! So helpful and kind regarding my unique situation.
Ken (8/5): Great service, comfortable room - Great service from the checkin staff. Comfortable room although needed to open a window to cool room. Great location.
Verified traveler (2/5): Don’t waste your money - When I arrived it was 80 in the room despite it being 40 outside. I turned the thermostat off and opened all the windows. Found a fan in the closet and went to dinner. Came back & it was 75. When i went to leave in the morning, the push button that opens the front door before the front desk opens up did not work and i had to haul my bags out the back door to the patio & around the building to my vehicle.
Patricia (10/5): - Great location
DAVID (8/5): - Liked location
Roxane (8/5): - I was hesitant about booking because of other reviews. Because we were there in the fall we didn't need air conditioning so no idea if that works. Carpet in room was not the cleanest. Beds and bathroom were clean and everything else was clean. I will stay there again. Loved the view.
Georgette (4/5): - Beautiful views..good breakfast
melissa (8/5): - This hotel serviced our needs excellently. You can’t beat the location next to the lake and businesses. We enjoyed the morning sunrises with easy access to the deck. We could have enjoyed them from the room but chose the deck. The deck is also a great place to meet and chit chat with others who are staying. We had a bonfire one night. This is not a fancy hotel and things are outdated - but we aren’t fancy people. No complaints on cleanliness. Breakfast served its purpose.
Wendy (4/5): Not worth the money - This hotel need a complete renovation. The only positive things were the location and free parking. Also had WiFi. Our room didn’t even have soap in the room. The room was super hot and couldn’t adjust the temperature! Had to use a fan in the window. The view would have been spectacular but the outside of the windows were filthy.
Kyle (6/5): - Had no parking spot as the lot was full. Heat did not work and it was 40 degrees outside in the night. Nice staff though
Katie (10/5): - We have stayed at other hotels by the Grand Marais Hotel Company, but this was our first stay at the Shoreline Inn. IMHO, this the best value for pet friendly lodging in town. It is no frills as far as the furnishings, tvs etc. But the location is spectacular and I really appreciate they allow pets. Everything was clean and the room was spacious. What we spent for two nights was easily less than one night at another property was that would not allow pets. The patio and beach are amazing. And the staff was very friendly and helpful. We are already planning our next stay.
Helen (6/5): - This is a great location, but it is an old property. Best price in area but pay more and stay somewhere newer at at the very least kept up better
Keith (2/5): - Make another choice and move on.
Gary (2/5): - We were not Happy Windows foggy so that you can’t see out to the lake also cracked all full length full of moisture Also window on our ground floor room could not be locked anybody could have gotten in to our room just by raising the window up from the outside. The girl at the desk even tried and could not lock the window.
Layne (4/5): - The property is in disrepair… lake view window was opaque. No air conditioning, just baseboard heat units. Just a box fan. Staff friendly, but powerless. Only good feature is back deck area with chairs for lakeside view. Fire place but of course, no wood. Shower head terrific for someone 4’ tall. Breakfast was coffee, toast and packaged cereal. Only one key per room even for two guests.
Charles (2/5): - The Shoreline needs massive capital improvements. My room that lacked a screen. The sink stopper was broken. The TV does not get standard network programming only streaming services. That’s a problem. Lack of convenient and numerous outlets was also an issue. I only had 1 chair. rather than 2 which is customary. The bath tub lacked a tub mat. I could have fallen quite easily had I not brought shower sandals.And during my showers the water would run cold for no apparent reason. I will definitely not be staying there again.
Dianne (10/5): - We have stayed here over the past four years and always have a good experience here. The breakfasts are always good and filling. Very easy to move round to the lake and other places.