C'haya Hotel

Location: Lot 7, Jalan Tanjung Aru, Kota Kinabalu, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Non-smoking throughout
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby

Rooms Available

• Standard Double Room

  This double room is fitted with a flat-screen TV and air conditioning. The private bathroom includes a rain shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Suite, 1 King Bed

  1 King Bed

  423-sq-foot room with city views

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a bidet

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate bedroom
  • Bed sheets not available

• Junior Suite

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

• Superior Twin Room

  This twin room is fitted with a flat-screen TV and air conditioning. The private bathroom includes a rain shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• King Suite

  This suite is fitted with a flat-screen TV, a seating area and air conditioning. The private bathroom includes a bath/shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive Suite

  This suite has 2 bedrooms. It is fitted with a flat-screen TV and air conditioning. The private bathroom includes shower facilities and free toiletries.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Family Suite

  Offering additional space, this suite has 3 bedrooms. It is fitted with a flat-screen TV and a kitchen. Separate living and dining areas are included. The private bathroom comes with a bathub and free toiletries.

  Max Occupancy: 9 (6 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Terry Dakin (8/5): -
• Mohd (5/5): -
• Michelle (10/5): - Everything Nothing
• Hazwan (10/5): - Excellent service
• Muhammad Nizam (8/5): - Parking...Kalau lambat sampai atau kita keluar cari makan waktu malam,lambat saja memang parking susah...terpaksa parking depan hotel dekat jalan raya
• YAW (6/5): - Na
• Kamarul Azlan (8/5): -
• egness (9/5): -
• selva (4/5): - No like 1.Security Guard attitude out. Not a friendly dealing with parking. His face like king Kong. Not fit to work at hotel. 2. Cafe open a bit late in the morning. Everything is self service. 3. Parking is full. The guard ask to park at road side at our own risk.
• Vivien (8/5): -
• Joanna (6/5): - Recepcja oraz lobby na wysokim poziomie- personel spełnia oczekiwania. Basen na dachu zadbany, czysty - super widoki. Hotel wymaga generalnego remontu. Nieprzyjemny zapach w toalecie z kanalizacji. Zagrzybiała klimatyzacja - zapach stęchlizny w całym apartamencie. Słabo działające WiFi.
• NURUL ASMAH (6/5): -
• Kimura (7/5): -
• Akhbar (10/5): - sea view room
• Mohd Rezan Rozaidi (8/5): -
• Marina Martha (8/5): I want to thank C’Haya hotel personnel to help me recover some belongings l have forgotten in the room. They were very c - The hotel is comfortable and close to Tanjung Aru
• Dillikumar (3/5): -
• Lim (8/5): -
• Hassan (10/5): - LOCATION STRATEGIC IN kk
• Rox (6/5): - Kamer was prima... voor een overnachting voor een vlucht De gang en lift
• Sharon (7/5): Return viait 8 years later - We stayed previously at this hotel in 2018. Rooms are a nice size, cupboard space is very big, bathroom is good and the coffee they give you in the rooms is amazing. The pool on the roof is very nice. The area is a nice quiet leafy area with some excellent kopitiams in walking distance so it’s more chilled than in the town centre which I prefer and Grab works great. The communication was terrible. I did not get one reply via the booking.com platform or to emails so had to call from South Africa which in this day and age is an unnecessary extra cost and waste of time. It needs a bit of attention to detail and the reception could be a bit more welcoming on arrival. Decor also needs a bit of attention as it is looking a bit dated and lacks style
• Yueh-Han (8/5): -
• Clare (8/5): Good location out of central KK - stroll to night market at the beach and a laundry close by - Good pool on the roof for chilling - 2 bean bags and a seating area to relax A bit of a stroll to the beach 🏖️ and the cafe lacks any real choice of food
• Lee (8/5): - WiFi need to login time to time, pillows not comfortable
• Olga (8/5): - Нам нужно было переночевать ночь. Близко к аэропорту. Постель хорошая, чистое белье
• Pdppal (8/5): -
• Pdppal (8/5): -
• Kimie (5/5): -
• legendfm365 (9/5): - 若除了淋浴，还有花洒就好了
• Guest (7/5): -
• Patrice (6/5): - Chambre spacieuse Hôtel à côté de l' aéroport et personnel peu sympa
• julian (10/5): Excellent stay - Love the roof top pool. Very convenient to the airport and Marina. Great room Nothing
• Margherita (7/5): Nice place but very poor services - The location was very close both to the beach and city centre, the room was spacious and functional, the swimming pool clean and nice. I didn't like the staff and whole welcoming process. At my arrival I discovered that they took my money for the booking from my credit card without my consent - when I selected that I wanted dto pay cash on my arrival. Finally they canceled the transaction but I still had to pay the change commissions on that amount, and the staff was bothered by me wanting to pay the way I preferred, he had a very rude attitude and didn't even apologise. Also, without my consent they can't access my credit card and take the money as they like, that's very unsafe and unprofessional. This literally gave me a bad taste at the beginning of my stay. Moreover, he didn't even give me details about the bar opening time, breakfast, where is the swimming pool : nothing. I had to go around and look for information myself 😅 Not a great welcome indeed.
• Barbara (10/5): - Convenient for airport. Walking distance Tanjung Aru beach.
• Zufery (9/5): -
• Liliána (10/5): -
• Ewan (8/5): Great roof pool, close to airport - The rooftop pool is excellent, with views of the sea and comfy bean bags to sit on, and warm water. The bathroom was also great, with a rain shower and toiletries provided. Comfy bed and a cute reading nook in the room window. Some quite outdated aspects - the WiFi required a username/password login every time you returned to the hotel, and only one set of credentials per person was provided, so if you had another device such as laptop or eReader you were out of luck. Cash-only security deposit is very inconvenient especially for an airport hotel where people arrive and don't have cash yet/are just stopping over etc, and there's not even a nearby ATM.
• Mohd Zulaizat (10/5): -
• Jessica (8/5): Perfect for a few nights stay. Lovely staff. Good location if you’re happy to get a grab places as not too much in close - The view from the rooftop was lovely. The staff are very friendly. Only a 20 minute walk from the beach where they have a food market and a perfect sunset. Not far from Jesselton Quay ferry point. Easy to get a grab anywhere Nothing else really in walking distance
• Joldah (7/5): Overall. It’s not bad at all - Parking is ample Without restaurants
• Barbara (7/5): - Convenient for airport. Nice pool. Poor male receptionist. Furnishings tired.
• Jamil (9/5): -
• Maidzatul Akhmarina (9/5): - Best
• Zufery (9/5): -
• Klara (8/5): Nice stay for a reasonable price - We wanted to stay near the airport for the flight in the next morning. The hotel is a good choice for that. It has a nice pool on the roof, functional and not too small rooms and a decent bathroom. All well! The pillows are too hard and high.
• TonynoT (9/5): -
• Jimel (3/5): - Price. Everything else.
• Hafizi Salleh (8/5): Kebersihan ok good....staff semua padu kecuali guard.... - Staff kaunter ok...staff housekeeping ok......staff mudah bantu.. tp security guard terok..senyum tak balas..tak membantu..xtolong..berlagak..sombong....puuiiiii.......minta extra 1 towel kena caj rm10,tak pernah lagi hotel yg sy tidur caj utk tuala extra...lain smua ok tiptop..
• Nor Hafizah (9/5): -
• Marcs (10/5): Hotel in Natur- und Flughafennähe - Flughafen-Nähe, Nähe zum Strand, Restaurants in der Nähe, normales Hotel, Blick ins Grüne, große Fensterbank, ausgefallene Kunstobjekte z.B.Fahrradfelgen) Poolzeiten von 9 bis 20uhr konnten wir nicht nutzen.
• Sham (9/5): -
• Wendy (8/5): OK for a short, in transit stay. - The hotel is very close to the airport. For travel this was efficient. Also within walking distance to a fabulous beach. The restaurant was closed early in the day. Actually I never saw it open. Maintenance needs attention. The TV remote didn’t work. Doors need adjustment as won’t close correctly. And widow seat covers are filthy.
• MARIE-PIERRE (10/5): Perfect - Everything very good Nothing
• John (10/5): -
• Olivia (8/5): Great property, good location for airport but if you want to be in city better to book in centre. - Nice clean room and good staff Bit further out centre
• Lim (8/5): -
• Atiah (7/5): -
• zn (9/5): - peacefull, aesthetic, clean disturb, dirty
• Shendy (9/5): - The location So far ok
• Bronsons (10/5): - I like everything. I love the window because can seat and lay on it. So nice. Everything nice
• Viktoriia (8/5): - Ресепшен очень доброжелательный
• Viktoriia (8/5): -
• Yuyao (9/5): -
• Atiah (7/5): -
• Kasthury (9/5): - We appreciate the accommodation of last minute booking, staff was friendly and helpful, room was very comfortable and nearer to airport.
• Zack (8/5): -
• MAHALI (8/5): -
• Marimay (9/5): -
• Marimay (9/5): -
• Viktoriia (7/5): -
• Steve (8/5): -
• Teng (6/5): 尚可。 - 床很舒適 熱水一開始很燙，後來變很冷。網路只給兩個account, 一個account只能連一個設備，後來有向櫃檯反應，櫃檯有給更多的account 。每次連結都要輸入一次設定，很不方便。
• Andrew Skipp (8/5): Very pleased - Despite not being mentioned, there was a fridge in the room which was a bonus. The pool was excellent and we stayed by it, after check out. Awaiting our flight Parking was good and proximity to airport was brilliant Nothing. All good
• chris (8/5): -
• Bettina (6/5): -
• Laima (9/5): - Paslaugus personalas,leido palikti lagaminus iki registracijos -
• Agatha (9/5): -
• Marek (7/5): - Blisko lotniska
• The Watchmaker (8/5): -
• Fidel (8/5): -
• Afindi (9/5): -
• 庄 (10/5): 非常不错 - 非常适合全家旅居
• Nurul Syafiqah (7/5): -
• Sheng Jie (9/5): -
• Neil (8/5): - Handy for airport. Nice swimming pool. Friendly, helpful staff. Laundry service advertised but not available
• Alison Lim (9/5): - swimming pool view is good rooms light too dim, and the dinner table light was already broken when we check in and ask to change but they have no stock
• Razali (10/5): -
• 昌沅 (9/5): -
• Noor Salwa Furziah (10/5): -
• Azrin (10/5): - friendly staff
• Adrián (1/5): Bed bugs and nice views - The pool views and the room space (stayed in the big one), nothing else. Bed bugs and terrible toilet smell. Less important but... no free airport transportation as announced in booking.com and little stuff as asking 100 MYR for a card deposit without notice and then only 1 would work at the time.
• nik (10/5): -
• Pavliska (9/5): - Kousek od letiště, v blízkosti obchůdky, jídelny a kavárna, na střeše malý bazén. I k moři to není daleko O ničem nevím
• Noumi Gajan (10/5): -
• Rowena (9/5): Cleanliness, location, friendly staff and value! - Cleanliness, location, friendly staff and value! Probably needs more lights in the room? Kinda dark inside when you want to read or do stuff online .
• Evgeny Shulga (7/5): Took care of many things but completely forgot about basics - Close to the best. beach. ever Cleaning and refilling teabags, water and coffee every day Shower is perfect, like a rain You hear planes taking off every morning (but you get used to it) No teeth brush/paste, no comb, no slippers Only one electric socket for European/Chinese plugs in the whole room Food is more expensive than the neighbor restaurants Pool is open from 9 to 18, make it at least until 20!
• NsuhfiZ (8/5): -
• Khairul Amri (8/5): -
• florent (7/5): It’s ok it does the job - It was ok. It did the job. There was more hairs in the room. Everything else was ok Can’t remember
• Kathleen (9/5): Overall, great and would definitely recommend this hotel - Everything is great! Would definitely come back! Parking might be limited if you are driving and starting there.

Photos