SpringHill Suites by Marriott Houston Downtown/Convention Center
Location: 914 Dallas Street, Houston, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Comforts and Convenience
Located just 700 meters from the Toyota Center, SpringHill Suites by Marriott Houston Downtown/Convention Center offers a blend of modern comforts and convenience. Each room features a flat-screen TV, mini-refrigerator, microwave, and work desk, ensuring a comfortable stay.
Onsite Fitness Center and Amenities
Guests can stay active at the onsite fitness center or enjoy the 24-hour front desk service. The hotel also boasts a mini-market, daily maid service, and a business center for added convenience.
Nearby Attractions and Accessibility
Conveniently situated within minutes of Minute Maid Park and BBVA Compass Stadium, the hotel offers easy access to key attractions. With a metrorail stop nearby and George Bush Houston Airport just 25 km away, exploring the city is a breeze.
Book your stay at SpringHill Suites by Marriott Houston Downtown/Convention Center for a seamless blend of comfort and convenience.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Shallow end
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Bicycle-friendly property
- Bulk dispenser for toiletries
Rooms Available
-
Studio, Multiple Beds (Hearing Accessible)
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Queen Studio
A flat-screen cable TV is offered in this room. Ironing facilities and a work desk are also available.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Key card access
-
Studio, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
1 King Bed and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, Multiple Beds (Mobility Accessible, Tub)
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
1 King Bed and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Overlooking the city
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Large King Studio
Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Key card access
-
King Studio
A flat-screen cable TV is offered in this room. Ironing facilities and a work desk are also available.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Key card access
-
Large Queen Studio
Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Key card access
-
King Studio with Sofa Bed - Hearing Accessible
Featuring free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned studio features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Key card access
-
King Studio with Sofa Bed and Adapted Tub - Mobility Accessible
Featuring free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The air-conditioned studio features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Adapted bath
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Michael (10/5): - Location N/A
- francheska (7/5): - Hotel cómodo El hotel es muy viejo y se escuchan mucho ruido de las otras habitaciones
- Gabbriella (5/5): -
- Bradley (8/5): It was ok - It was close to our event. It was modern, cozy but pool should have been on a higher level.
- Louise (8/5): Great central hotel that was good value for money - Good breakfast, simple but fresh and high quality The list given to us by reception of close restaurants was excellent and very helpful
- Lathecia (8/5): -
- Kiara (1/5): The - The room was super hot I left my room at 1 am to drive back to San Antonio because the room was so hot & the bed SUPER UNCOMFORTABLE ! Will not be booking with them again DID NOT ENJOY MY STAY !
- Gayoung (8/5): -
- Anna (7/5): - Kändes som ett stabilt och klassiskt hotell man brukar få på jobbresor.
- Darren (8/5): All in all loved it - Location Horrible breakfast
- Violette (6/5): - The welcoming team was really helpful and nice, especially Jenny and Bryan. Many issues with the different rooms I’ve been in (smell, constant buzzing, leaks in the bathroom)
- James (10/5): -
- Leticia (10/5): -
- Andrae (10/5): -
- Enid (10/5): -
- Shauna (2/5): - The Springhill Suites overbooked and moved me to the courtyard Marriott. It has been incredibly difficult to get a receipt or any thing from them saying that I stayed with them.
- Tiffiany (5/5): The stay was subpar. Would not stay there again. - The staff was friendly. Our hotel had a weird smell, even in the lobby. The furniture in the lobby looked dirty (needs to be cleanted or replaced). Our room smelled too. I had to purchase some febreeze for small spaces to make it smell good. Our room was dark and looked dirty and dingy. The glass under the ice bucket was filthy. We sprayed lysol and used clorox wipes everywhere. The carpet even looked dirty and dingy. The bed and pillows were way too soft. If I am ever back in Houston, I will not stay there again. As far as breakfast, it was ok. All of the bagels were super hard and they didn't have regular coffee, only decaf.
- Miriam (9/5): -
- Elias (10/5): En el centro de todo - Excelente ubicación, Lo volveré a buscar , personal amable Los elevadores parecen de un hotel Marriot
- NESTOR (8/5): - Muy costoso para la habitación que tuvimos
- Patricio (2/5): Nightmare. - Location was good. The women at the fron desk (young lady) was extremely rude and unhelpful. They should really reconsider who They hire for this job. The quality of the hotel and cleanliness of rooms is extremely low for the money you charge. Also, I was held off money for every day of my stay (on top of my full bill fully paid on day one) that will eventually be returned to me and no one could tell how much or when it will be returned. And they where extremely rude to me when I asked this. I will never stay at US marriott hotels again.
- Denis Korsunov (9/5): -
- patricia (7/5): -
- Fabio Aurelio (10/5): -
- McCarthy (6/5): Unusual - Pool Random charges for no reason that employees could not explain. Charged two separate times for $120 and $180. When I asked the employees about these, they could not provide an explanation. Very weird and unusual. This was not the $50 a night security deposit, but two random charges for no reason.
- JANIE (10/5): -
- Michael (6/5): - The staff were friendly, and the location is very good This facility is long overdue for a complete refresh. It is tired.
- EDUARDO (8/5): Will be back soon. - Great stay. You should offer courtesy parking No parking
- Lindsay (10/5): -
- Velda (10/5): -
- Maria (10/5): -
- Brionna (10/5): -
- Silvestre (9/5): - Localización y confort habitación.
- Leszek (10/5): -
- Jorge (8/5): - Exelente ubicacion en el centro de Houston. cerca del centro de Convenciones Deberían actualizar los elevadores.
- Hector (9/5): -
- Edward (4/5): Would not recommend. - Buffet break was sparse just cheap food. Understaffed, had issues with room access, phones not working, elevators not running, noise, it was not a good stay.
- Betty (8/5): -
- Frank (8/5): -
- Abrams (9/5): Overall the stay was very good. - The rooms were nice and roomy. Breakfast was good and most staff was friendly. When we checked in the night clerk was not all that friendly. Saying that, she was not rude at all. The worst thing is that the unadvertised price for parking is $55 + tax per day for a total of just under $60.
- Aliza (9/5): Great hotel in excellent location - Friendly staff - from the patient and personable Travis at reception to the cleaning staff who refused tips and the valet parking guys always greeted us with a smile. The room was clean and well appointed. The bed was comfortable although I do wonder how often the duvet gets washed (it was between two sheets and not in a cover). The shower was hot was fantastic pressure. We were nervous about being on the 2nd floor where the dining room and meetings rooms but we heard no noise and were not bothered by breakfast smells. On the negative side a frosted glass bathroom door is not a great idea as the light shone onto the bed. We also could not find stairs and had to take the elevator up and down one floor which was annoying
- Eva (7/5): - Away from a lot of places so it wasn’t too crowded. The cleaning lady that was working on our floor didn’t take the trash as we requested. She or someone else put it back inside our room after we left. Plus, I had to ask for conditioner because mine was empty and we had asked that the bedding to be replaced in one of our rooms because my niece had spilled BBQ sauce on it. None of this was done as we had requested. I had to walk with the Security guard to 4 different floors to find another bed spread that was too small. Plus, the AC was stuck on 65 and my niece is now sick and has an upper respiratory infection. Which the ER said is from the room not being cleaned properly and the AC unit being dirty and too cold. To top that off… I have photos of my shower and bathroom walls and areas that were not cleaned properly. There was an orange bacteria in the shower, with damage to the shower door and water damage to the vanity area. Black mold looking stuff along the baseboards. So, NO, I’m not happy with our stay. We paid way too much money to have all these issues!!!
- Christy (10/5): No real complaints. We were just there for one night and it served our purposes perfectly. - The place was clean and quiet and super conveniently located for the marathon that I was there to run. The main bed in the room was comfortable and the staff was nice. The mattress on the pull out bed that my daughters slept on definitely could have been better.
- Derek Bin (1/5): Disappointing, Unacceptable Experience - I checked in on 2025.12.20 & checked out on 2025.12.27. There was no hot water on 2025.12.24, resulting in my family’s unpleasant experience of showering with only cold water on Christmas Eve. I was told the Area General Manager would be in on 2025.12.25. I emailed him asking to meet in person that day, but he didn't reply until 2025.12.29, stating that he was not in the office then. Other disappointing experiences were a lack of Wi-Fi for hours periodically during my stay, & on 2025.12.27, my key card did not unlock my room's door despite me using it before the check out time. A staff gave me another key card, but it couldn't unlock my room's door too. After repeated back & forth trips to the room & the front desk, a staff was sent to the room. Despite the situation’s urgency, she walked slowly to the door. She realized the door's lock was out of battery. She then called someone to change the battery. By the time someone else changed the door lock's battery, that significantly delayed & disrupted my travel plans. The lack of hot water, poor communication from the staff, & aforementioned situations caused lots of inconvenience to my family & me.
- fabiano (10/5): I will coming back definitely to this property - Travis was so kindly when we came late and very friendly Nothing negative to say the hotel is so beautiful
- Ilkhomjon (9/5): -
- Alexandra (10/5): - Ubicación
- Jessie Ruyz (7/5): - The manager told me that tbey charge me more but i will get refunded after 3 days but never happened.
- Vincent (10/5): -
- Tara (10/5): -
- Matt (10/5): -
- Mikhail (6/5): -
- Alexa (10/5): Awesome! - Excelent location!
- Peace (10/5): -
- Francesca Onidi (6/5): Una notte a Houston - La posizione e la grandezza della stanza. La colazione molto basica, steso livello di un motel, nulla di eccezionale. La struttura è oggettivamente vecchia e andrebbe ristrutturata. Pulizia basica.
- GENARO (10/5): -
- Jocelyn (7/5): Our stay is good, room is good because less noise we heard and accessible. - Accessible Staff are good especially the valet parking staff…. The receptionist is not available at all times.
- Aileen (10/5): -
- Rémi (8/5): -
- Debra (8/5): -
- Brenda (8/5): Lack of Housekeeping - We were very disappointed with housekeeping as our room was only cleaned once over our 4 day stay and it seemed only at our request. Otherwise we were pleased with the hotel.
- Jane (7/5): I would not stay here again. - Good location I was disappointed. My room was spacious but not well maintained. One bed was broken. The shower was either cold or extremely hot making a knocking noise. The room did not have a safe even though listed in amenities. When I asked at the front desk about a safe I was told that none of the rooms had safes. The elevators were frequently malfunctioning.
- Irma (10/5): - All was good
- Patrick (8/5): -
- Brittney (9/5): Amazing - Close By The Places I Needed To Go, I Will Be Staying Again Soon Due To That Fact Alone. The Homeless People
- JoVanna (8/5): - Yes
- Mary (8/5): -
- Rachel (10/5): - This hotel is conveniently located. The staff was super friendly and helpful. Room was simple but clean.
- Luis (6/5): - dated and bathroom had cracked toilet and cabinets in disrepair.
- Kosuke (10/5): - Staff was very good ,
- ROI (6/5): - The hotel seems old and not updated. There were stains on the sofa. Breakfast was horrible
- Robert (6/5): - I wish the breakfast was better
- Sonia (10/5): - Just need parking
- Jacob (6/5): Suitable for people with car - Spacious, clean Far from tourist spots. Not recommended for tourists. This is better for people having a car or coming for business. For tourists better to stay near Galleria. Breakfast was just OK with a very limited menu.
- Luis (6/5): - very well located, below average breakfast, bathroom in disrepair with cracked toiled and chipped sink cabinet
- Ruben (10/5): - Rooms need a little update kinda stuck in 90s but were clean.
- Andrea (9/5): -
- Alicja (8/5): -
- Laura (6/5): - Property is very old and needs updates ASAP. Rooms are very large, that helps, but they do need to be remodeled. There are 3 hotelss on the same building and can be very confusing. PARKING ONSITE IS FOR $60 per day, or else, you need to go 3 blocks away. The are is not necesarily unsafe, but it feels unsafe. There are lots of homeless people laying on the florr, lots of tourists driving scooters, there is athe metro that runs a block away, there is a stop roght there. Suggestion, do not rent a car. Use uber or the metro, much cheaper and less hassle. The staff at the hotel were very friendly and helpful. But the cleaning is not good. Floors were dirty, my bed one time was undone on the corners or using the imcorrect sheet size, and the first day even had a huge stain of coffee, or something like that. Had to ask them to bring new sheets, snd though they offered to send somebody to do the bed and I said no, they didnt insist either or offer apologies for the mix up. I was tired and wanted to sleep, we had arrived from the airport late and found my bed being like that. There are restarurants in the area, and is a walkable area, but I suggest only during the day. The one convenient thing is is very close to the convention center, concert hall and Baseball field, AND STARBUCKS is right ln the corner, lifesaver. Breakfast was good, varied and plentiful. I’ll give you that. But the hotel was not pretty. I would not stay here again.
- Mikaila (7/5): Friendly staff and great location - Not too far from anything. Great location It’s 3 hotels in one. Navigating the halls got a little confusing
- Samika Nicole (4/5): - I stayed at the Springhill Suites and I didn’t mind the stay however they put us on the 14th floor right next to the laundry chute and the whole floor smelled like a dead body was up there. That is horrible.
- Keyla (6/5): - Location Nos robaron la tarjeta de crédito, e hicieron mas de $1,000 en cargos
- othman (7/5): -
- Wesly (10/5): - Excelente. Pero debe haber más opciones para estacionamiento.
- Karen (8/5): Walking distance to Daikin. Breakfast included was nice. - Proximity to Daikin Park and dining. No Coca-Cola products available on site. Also, I forgot my phone charger and there were none available to lend or purchase.
- Tania (8/5): Muito bom - Limpa e ampla
- Dawn (10/5): Will be back - So nice. Quite, but beautiful downtown spot.
- Melanie (10/5): - Clean Room, spacious and perfect location
- Parra Rodriguez (8/5): - Buena relación calidad -precio. Excelente ubicación. Sentimos que el aire acondicionado dejo de enfriar en la madrugada.
- Akhilesh (2/5): - The staff was extremely unprofessional and rude. The hotel does not even provide one bottle of complimentary water. Other than that if you agree to pay they ask you to come get it from the reception, saying no staff to deliver. Embarrassing
- Alfredo (10/5): - Grreat
- Maya (10/5): - Great stay!
- Gesmarie (10/5): - Great breakfast! Our room had everything we need. The only negative thing that I can say is that the beds are to hard but overall everything was good.
- Carolyn V (8/5): - Comfortable even for 5 adults sharing a room. Parking and getting around was a nightmare. The courtyard grill and fryer was broken so we were not able to eat on site for dinner. We rode the streets for an hour looking for some place open to eat. Breakfast was good in the mornings and held us up all day for our excursions. Would definitely stay again! Thanks for a good vacation.
- Frantisek (8/5): -
- Cynthia (6/5): - Our room was by the elevators. The noise kept us awake all night. Not a good experience The three hotels being together was confusing
- kasey (10/5): - Great customwr service, onlybthing i didnt like was you ha e to find public parking or pay extra for the valet no regular parking dor guest without a fee.
- Wen (9/5): -
- QIHUI (10/5): -
- Charles H (8/5): - Breakfast was above average, room was good, had to ask for coffee replenishment and trolley out window was disturbing.
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