La Quinta by Wyndham Carlsbad

Location: 4020 National Parks Highway, Carlsbad, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Allergy-free room
• Baby safety gates
• Lower bathroom sink
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Delivered food - securely covered
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Deluxe King Suite - Non-Smoking

  The suite has 1 bedroom and 1 bathroom with a bath or a shower. This suite features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• King Room

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Queen Room with Two Queen Beds

  Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Executive King Room

  Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Queen Room with Two Queen Beds and Mobility/Hearing Access - Non-Smoking

  This quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• King Room with Mobility/Hearing Impaired Access - Non-Smoking

  This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Deluxe King Suite with Mobility/Hearing Impaired Access - Non-Smoking

  The suite features 1 bedroom and 1 bathroom with a bath or a shower. This suite offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Satellite channels
  • Alarm clock
  • Coffee machine
  • Linen
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Terry (10/5): Very comfortable stay while vacationing through this region. - Very comfortable and near Carlsbad Caverns NP. Great breakfast with fresh fruit.
• Carla (10/5): Relax - Cleanliness and good breakfast Everything was wonderful
• Juan (10/5): My family enjoyed the stay will be sure to come back soon - Friendly staff N/a
• Alvarado (10/5): -
• Sebastian (9/5): Eine gute Adresse - Von innen schönes Hotel, gutes Frühstück, schönes Zimmer. Großer Pool, sehr warm und zum hineinlaufen, sehr ungewöhnlich, aber praktisch. Lage perfekt für die Besichtigung der Carlsbad Caverns. Unser Fenster war nicht mehr richtig verklebt und erzeugte Windgeräusche. Generell könnte die Fassade samt Fenster etwas pflege gebrauchen.
• Cynthia (9/5): Great value and clean. - It is convenient to the freeway and Carlsbad Caverns National Park. It was very clean and the staff are friendly and helpful. The bed was a little hard.
• Richard (5/5): Even with earplugs, the HVAC fan on, and the Bluetooth speaker playing white noise at full volume you could still hear t - Location relative to national parks (Carlsbad and Guadalupe). The young lady at check-in was not friendly. Seems she too was fed up with the festival and the noise complaints she was receiving. The gentleman before us ranted and raved about it.
• Clay (10/5): - Easy in and out. Front desk thoughtfully placed us at far side of hotel from a festival being held close to hotel. Wonderful location close to Carlsbad.
• Alexandra (10/5): Très bonne nuit étape vers Carlsbad Caverns - Chambres propres et spacieuses, petit-déjeuner très correct. Bon rapport qualité prix. On entend un peu la voie ferrée.
• Walter (9/5): Excellent places to stay - The hotel was a good value and the breakfast was very nice Nothing
• Stephen (7/5): -
• LUIS ALBERTO (8/5): -
• Randy (7/5): - Nothing in particular. Adequate at best. Poor check in and poor attitude from front desk clerk. Refused to give us two keys for my wife and me, and we had a dog to walk. No cups or glasses in the room. Every employee we encountered, from reception to the breakfast room had a poor attitude.
• Iyengar (8/5): -
• hal (7/5): -
• Jared (10/5): Wonderful and comfortable. Close to Carlsbad Caverns. - The room was clean and the beds were comfortable. The breakfast was fantastic! It even had Gluten-Free options for my wife who suffers from celiacs. The pool was warm and clean. Unfortunately, no hot tub, but you can't always win. It was close to Carlsbad Caverns, which was a bonus. No hot tub. But everything else met expectations.
• Darren (8/5): Hotel was nice but overpriced - Nice hotel and comfortable
• John (8/5): - Water flow in shower uncomfortably low and not very hot.
• Leah (8/5): Was a nice clean place to stay. - It was clean and offered a great breakfast. Could hear people above us walking around early in morning. At the breakfast the employee working it was very short with people and seemed to be upset people were making a mess trying to get breakfast. Other than these issues we had a great stay and check in was easy and representative was super nice.
• Julian (10/5): -
• Jennifer (7/5): Adequate for a night before heading to the caverns. - Location to Carlsbad Caverns. Breakfast had a nice variety. Found ants in our bathroom the next morning. Not enough luggage carts.
• John (7/5): -
• Julie (6/5): -
• Roman (7/5): -
• Christie (5/5): -
• Wesley (9/5): -
• Linda (8/5): -
• Andria (7/5): - Location was great, staff was nice. It smelled like cigarette smoke, and the bathroom had some mold. The tub facet also dripped the entire time.
• Conrad (8/5): -
• Brandi (10/5): -
• Christian (7/5): Very good breakfast and there was one gentleman that worked super hard to keep everything organized and clean. He was in - Good location, closer to the caverns Reception personnel needs to be more attentive
• Robert (7/5): -
• Vanessa (10/5): Great place to stay - Facility was nice and clean N/a
• Sergio (7/5): -
• Eduardo (10/5): -
• Barbara (9/5): - The staff was very friendly and helpful. The room was clean and comfortable. The breakfast was good and always well stocked.
• Tracy (9/5): It was a good stay, the breakfast was good and what I expected from a La Quinta property! - Clean and still new looking! No indoor pool.
• Patricia (8/5): Rooms are not upto day on fixtures needed - Pool Bathroom facet would leak when taking shower just drip after use and in front shower tile was broken I felt room was too small
• Richard (6/5): It was good with the exception of the traffic. I know that you have no control of the traffic. - The loud traffic both day and night.
• Henry (8/5): -
• Derrick (8/5): -
• Heather (4/5): - The front desk staff was exemplary. Vanessa and another female staff member, whose name I did not catch, were particularly outstanding. Both individuals were courteous, patient, and approachable, and they went above and beyond to ensure a positive experience during my stay. The room wasn't very clean! Bed linens were dirty, the bathtub was disgusting, and the countertops.
• Ruth (7/5): - Nice, spacious room + bathroom. Difficulty with TV but staff helped. Barking dogs from neighboring room annoying.
• Chance (6/5): - They dont put out complimentary water
• Juan francisco (10/5): -
• Torres (10/5): I would definitely stay again my husband and I loved it - It was right off the highway very convenient
• Susan (10/5): really great hotel in Carlsbad New Mexico - This is a really great property! There were a few things that were not operating such as one of the elevators but that happens and I know it is difficult to get a repair person to carlsbad. The facilities were very clean and my room was also extremely clean and the air conditioner was awesome and the bed was the absolute best! I found the staff to be very nice and helpful and I would highly recommend this property. Nothing
• Ninad (9/5): -
• Jonathan (8/5): Comfortable hotel near the National Parks - Close to the National Parks and good food options nearby One elevator and some gym equipment was out of order
• Gerald (9/5): -
• Christopher (10/5): -
• Will (10/5): -
• Daniel (10/5): -
• Mary (10/5): -
• Vijay Simha Goud (2/5): Not a pleasant stay. - I like the location and breakfast. We found roaches on the floor and also the room was not so clean.
• Shelley (10/5): - The staff were all so friendly and accommodating. The hotel was very nice.
• Anna (10/5): -
• Davey (1/5): Left and got my money back - Not good To know they didn’t have water
• Melanie (4/5): for the price I would stay somewhere else next time - the room was clean and the air worked well. The staf was friendly despite the numerous water issues that plagued our visit. The water was out during our stay multiple times and the hotel was offering other local hotels to stay at in the end but at 8pm and with 3 kids that really isn't an option for parents. Additionally we were planning to leave at 7am the next day, the hotel could have been more flexible in offering us a discount for the night since we had repeated water outages but was only willing to give us a small discount for the numerous issues. The pool was nice however it needs help. It has some serious chemical imbalances (green algae frowing all over the pool) and needed attention.
• Craig (10/5): -
• Pamela (8/5): -
• Rachel (10/5): - Location was easily accessible and breakfast was top notch
• Kimberly (8/5): Great place to stay a night with your family. - The customer service was kind and very aware of their visitors. I appreciated the attention they provided to my family. The air conditioning was not cooling the room off quick enough.
• Diana (9/5): Will stay again - Breakfast was awesome One of the elevators was not working.
• Michael (10/5): -
• Sandra (7/5): - Staff was friendly, rooms where clean Wish breakfast was better
• Gregorio (10/5): -
• Felicitas (10/5): -
• Elise (8/5): -
• April (9/5): All in all we all enjoyed are stay. - Breakfast was warm and plenty. Sofa bed was uncomfortable.
• Bo and Kathy (5/5): Nice room, decent breakfast, but other hotel chains work much more efficiently with booking.com - The breakfast was fine and filling, very attentive employees were keeping everything clean and fresh. The location was good to visit Carlsbad Caverns in the morning. The room was comfortable. This was the first time we stayed at a La Quinta. I would not recommend using Booking.com to book your stay for LaQuinta. After driving all day, we were left standing in the lobby for an hour from 5pm to 6 pm waiting for the hotel staff to confirm our booking was indeed valid. We actually had to call booking.com twice ourselves to confirm it was up to the hotel personnel to confirm we really had a reservation. We've never had a problem with booking.com with other hotels we've stayed in this past year. Its typically a very smooth check in process.
• Richter (5/5): We would stat there again but make sure we were at the top story - We enjoyed the breakfast. The coffee was a little strong Our neighbors above us. They were very inconsiderate. The front desk received many complaints but it didn't help the noise. We were up most of the night with a long drive ahead of us the next day.
• Alicia (10/5): -
• Sara (10/5): - El personal muy amable y atentos a lo que se requiera, habitaciones limpias y espaciosas, el desayuno delicioso y muy amable la persona que atiende en el desayuno muy higiénico 💯
• Prerak (10/5): -
• Ghosh (8/5): - Location Bathroom need some upgrades.
• henry (8/5): -
• Kyle (10/5): -
• Jonathan (10/5): -
• Narendra (9/5): -
• Luis (10/5): -
• Patricia (9/5): -
• Ashley (10/5): -
• Jason (10/5): -
• Charles (6/5): Overall good 2 night stay - Comfortable, clean. Typical free chain breakfast and free parking. No complaints
• Deborah (9/5): Great Visit, Great Staff near Carlsbad Caverns - We were visiting Carlsbad Caverns National Park and needed a place to stay close by so we could see the bat flight at night. I was not expecting such a wonderful stay in such a small town, but this hotel was friendly, welcoming and accommodating. Vanessa at the front desk held onto our bags while we made an early morning trip to see the caverns. The breakfast bar was expansive with lots of healthy choices. Our room was very nice and there was a great home style restaurant across the street. Vanessa also recommended a nice municipal park near the river where we could eat our lunch. Great value too! Can't think of anything.
• Rachel May (5/5): It was ok. - Rooms were comfortable, facilities were decent. The night lady cancelled my reservation, even after I texted the hotel twice. There was trash all down the hallway from other guests. Our truck was broken into overnight. Breakfast was terrible. All front desk girls stay in the back room. Bad customer service except from one young lady that checked us in.
• Esther B (9/5): -
• Denelle (6/5): - There is no hot tub! The only reason I booked here was because of the hot tub and the damn thing was cemented over, just not even there anymore. DO BETTER! The pictures y’all have are old.
• Jacqueline (10/5): I will continue to stay here when making my drives to and from Santa Fe. - Most comfortable bed!!! Great breakfast, and very friendly and attentive staff.
• Deborah (10/5): It was a great stay! - Very well located to all our planned visiting areas There wasn’t anything we didn’t like about the property
• maryless (10/5): - N/a
• Billy (10/5): - Clean rooms, friendly staff, nice pool area, above average exercise room
• Christine (10/5): Satisfied - Very friendly customer service. Room was clean and felt safe overall. Great breakfast.
• Comer (10/5): Very happy with the stay. - Excellent experience and the breakfast was very good. no complaints.
• Robert I. Ashborn (10/5): enjoyable - the stay was enjoyable. nothing
• Steven (6/5): I enjoyed the room but basic maintenance needs to be addressed. - Location and the comfortable bed. Dragging bathroom door and the mold in the shower caulking.
• Terry (10/5): The hotel was clean, quiet and the staff were helpful. - Nice and clean
• Roger (8/5): LaQuinta Carlsbad - Our stay at LaQuinta in Carlsbad was quite satisfactory and comfortable. The location is convenient to the National Park. The hotel fronts a busy, noisy highway with lots of trucks, so be sure to request a room in the back to minimize the noise. The breakfast selection was good, but not great. Portions of the grout in our shower were pretty nasty looking, but overall, the hotel was clean and updated.
• michael (8/5): Train your staff in customer service better - The location met our needs. Water in shower was nice and hot. Couldn't check in early. Cleanser used was really strong smelling. During the breakfast watched employee fill all three coffees with the same pitcher of coffee.

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