Sheraton Grand Wuhan Hankou Hotel
Location: N.80, Fanhu Road, Oceanwide City Square, Wuhan CBD, Wuhan, Hubei, 430000, Wuhan, CN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate luxury at Sheraton Grand Wuhan Hankou Hotel, where comfort meets elegance in the heart of Wuhan.
Indulgent Spa and Recreation
Take a break from your routine and pamper yourself at our full-service spa, or invigorate your senses at our health club and indoor pool, designed for your relaxation and enjoyment.
Gourmet Dining Options
Savor international cuisine at Feast, one of our two exquisite restaurants, or enjoy the convenience of 24-hour room service. Our inviting coffee shop and poolside bar ensure delightful snack options any time of the day.
Tailored Business and Conference Facilities
With 23,584 square feet of versatile event space, including a conference center, we cater to your professional needs while providing free self-parking for your convenience.
Book your unforgettable stay at Sheraton Grand Wuhan Hankou Hotel today!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 06:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Electric car charging station
- Comprehensive recycling policy
- Health club
- No single-use plastic stirrers
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Full-service spa
- Tours/ticket assistance
- Conference center
- Free self parking
- Electric car charging station
- Water dispenser
- Housekeeping on request
- Banquet hall
- LED light bulbs
- Recycling
- Renewable energy source - solar
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Rooftop garden
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Water-efficient showers only
Rooms Available
-
Room, 2 Double Beds
2 Double Beds
538 sq feet
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Room, 2 Double Beds
2 Double Beds
538 sq feet
Club Level - Club Lounge access
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Suite, 1 King Bed
1 King Bed
1054 sq feet
Club Level - Club Lounge access
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Suite, 1 King Bed
1 King Bed
1055 sq feet
Club Level - Club Lounge access
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Presidential Suite, 1 Double Bed
1 Double Bed
4306 sq feet
Club Level - Club Lounge access
Layout - 2 bedrooms
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
635 sq feet
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 2 Double Beds
2 Double Beds
538 sq feet
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Suite, 1 King Bed
1 King Bed
1615 sq feet
Club Level - Club Lounge access
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
538 sq feet
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Roll-in shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
538 sq feet
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Club Room, 1 King Bed
1 King Bed
538 sq feet
Club Level - Club Lounge access
Relax - Private pool and fireplace
Entertainment - 46-inch flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Pillowtop mattress
- Partially open bathroom
- Private plunge pool
- Rainfall showerhead
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- ERDAL (10/5): - One of the best Sheratons in China so far that i stayed club lounge was almost excellent only I wish there are more options on western foods
- ERDAL (10/5): - Everything was very good club longe almost excellent only I wish they have little more options on western foods
- Gabriel (10/5): - Very happy with the services provided.
- Qing (10/5): - 不错
- Rebecca Mei Mei (10/5): - 值得推介的酒店
- David (10/5): - Staffs are nice and service is good
- Kwong chi (10/5): 性價比非常高的商務旅行高級酒店 - 地點方便，雖然距離最近地鐵站有點距離。附近食肆林立。房間寬敞清潔，前台職員服務快捷有效率。早餐非常豐富選擇多，另外值得一提，房務工作人員非常貼心，會因應客人需要調整所需物資供應，例如護膚用品等。值得一讚。
- Alberto (10/5): - Very clean and friendly staff
- Roderick (10/5): - The room was extremely comfortable and quiet. The staff were excellent.
- Chonghua (10/5): - Very good
- Alexander (10/5): - Beautiful property in a great part of town. All my encounters with staff were great. Highly recommend this hotel.
- Pei (10/5): - VERY NICE HOTEL TO STAY , MOST STAFF ARE VERY NICE.
- CHONG HON (10/5): - 工作人員很細心，幫我的兒子從美團外賣櫃取出了外賣，非常好好服務。下次住，一定會再來喜來登。
- Kim Are Kold (10/5): Fantastisk. - Frokost med fantastisk variasjon og kvalitet. Pene store rom. Club gir tilgang til lounge. Som har et godt og variert tilbud for en kveldssnack. Måtte betale for ekstraseng når vi allerede hadde betalt for rom med 3 personer. Måtte også betale ekstra for å bruke bordtennisbordet.
- Yuji (10/5): - ホテルのサービスを感じることのできるホテルでした。 また利用したいと思います。
- JIE (4/5): - Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
- WAI MING (4/5): - 想不到香格里拉的房都有發霉味
- Fatlulu (10/5): - Good service, comfy bed, clean room, and good breakfast.
- Verified traveler (10/5): - 交通の便利な場所に立地され、空港や漢口駅、地下鉄などに近いです。ホテル全体は広々として、設備環境は五つ星ホテルに相応しいレベルです。朝食はバイキングで、メニューが豊富です。サービスも良くて、コスパも抜群です。滞在期間がとても快適でした。
- Verified traveler (4/5): - I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
- Anna (8/5): - Staff were friendly and helpful Room was a bit outdated but clean Good location right next to a shopping centre Breakfast was ok
- Verified traveler (10/5): - Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
- Verified traveler (8/5): 环境不错，早饭好吃。 - 环境不错，早饭好吃。
- Verified traveler (4/5): Good Hotel - Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed. However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms. Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China. Overall, a very comfortable stay and will only return if the improvements are made.
- Verified traveler (10/5): - 酒店房間的空間很大,景觀開揚 酒店工作人員態度良好,房間內浴室很舒服讓我渡過了一個愉快的週末,下次有機會肯定再來
- Verified traveler (10/5): Good hotel - Very nice
- Verified traveler (10/5): - 觉得酒店客服服务挺好的
- Verified traveler (10/5): - The hotel is very new and stylish. A little bit far from tourist sites but very close to good local restaurants!
- Verified traveler (10/5): Highly recommended - Good experience. Smooth check in and out experience. Courteous and helpful staff. Counter staff speaks fluent English which makes the experience great. Highly recommended.
- Jonathan (10/5): - The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.
- TSUI-PING (10/5): - 房間有蚊子，而且床單睡了會癢
- Verified traveler (10/5): - Very comfortable, overall very good experience staying in this hotel. A bit further away from hankou rail station but easy to get a taxi (and is not expensive)
- Verified traveler (4/5): 早餐要改進 別自己砸招牌 團隊合作最怕碰到豬隊友 - 吃了三天早餐 實在慘不忍睹 早餐太差太差 令人難以想像是五星級酒店 中式早餐區:基本上就是沒有內容的炒飯炒麵 想看到有魚或有肉的熱菜 別作夢 西式早餐區:根本就是笑話 幾片培根充場面 加上點番茄 日式早餐區:有幾塊壽司 孤矝矝的杵在那 其他地方空蕩蕩的都放假去了 熱乾面區:唯一有人氣地方 因為不吃一碗還真沒東西吃 荷包蛋區:煎蛋員工有用心 每個蛋都成型很好 枸杞子魯蛋很入味 歐姆雷特蛋要加強很多 咖啡區:建議自助較好 自己去按一下按鈕 味道又濃又醇 避免出錯 麵包區:有牛角麵包及牛奶 還行 幸虧第二天有前列腺學術研討會舉辦 用餐人增加 早餐有點起色 中式早餐區:多了一個熱菜肉片蝦仁珍菇絲 炒麵中多了一點零星炒蛋裝飾 日式早餐區:多了一個現榨水果汁 第三天早餐一切恢復原狀 研討會開完了 打那麼多字 是希望你能改進 也給後續要訂房的人警惕 避免踩雷 客房清潔阿姨及酒店前台服務 仍然是一流水準 值得好評
- YASUHIRO (10/5): また宿泊したいホテルです - 今まで武漢ではシャングリラやヒルトンなどのホテルに泊まりましたが、一番居心地の良いホテルでした。特に朝食(ビュッフェ)やラウンジ(ハッピーアワーには夕食も)は豪華でした。
- Shin (10/5): - 非常に満足できる滞在でした。
- Verified traveler (8/5): 全体的に良かったが、ロビーバーのスタッフ対応は要改善。 - 最上階で、思ったより広かった、結構快適に過ごせました。全体的に良かったけど、強いてマイナスのところは、ロビーバーのスタッフの対応はもう少し客への配慮と柔軟性を考えてほしい。打ち合わせで利用した際に、注ぎ足しのお茶セットがあったが、ワンドリンク制のため、全員ワンセットずつ注文したが、それでも、お互いのお茶をシェアしたくてもう一つコップを下さいと言っても、別で注文しろと言われるのが心外でした。ロビーはホテルの顔でもあり、既存顧客の他、潜在顧客もいるので、このレベルのホテルはもうちょっと柔軟に対応頂きたい。
- Verified traveler (10/5): - サービスもいいし、交通も便利です すごく高級感があります
- kam wai (10/5): - 還會再來的好地方
- Abraham (8/5): - Hotel is big, new but some things are missing I m comparing w others that s why i wasn't satisfied
- chengwei (10/5): - 一次美好的體驗,附近有購物廣場,餐廳,便利商店,就是步行到地鐵稍遠,不太方便
- Verified traveler (8/5): - Great stay!
- Verified traveler (10/5): - I had a great stay at the hotel. Friendly and helpful staff has made it pleasantly and the room I had was luxurious and comfortable. I would definitely book there again.
- PAMELA (8/5): - ExcelExcellent
- Siew Leng Luna (10/5): - Great Stay! Hotel is next to a shopping mall that gives extra convenience.
- Ning (10/5): GREAT - The room is very clean and the bed comfortable, good ventilation and sunlight too, very healthy. The breakfast is fabulous and GREAT!
- Emilie Hoi Yan (8/5): - Overall was ok, location is kind of far from subway and there was some left over food in my room from the previous occupant which was very disturbing.
- John (10/5): Outstanding rooms - This is overall an excellent hotel, certainly in the quality and size of the rooms. Very high ceilings and sophisticated design...a nice blend of luxury and practicality. The hotel is connected to an average mall, but my stay was too short to check out what else is nearby. Breakfast at the restaurant was very good. A great place to stay for business, and excellent prices.
- NAM KEUNG (10/5): - The location is a newly-developed area though it is in the centre of the city. In spite of this, the services overall are very good especially Wilson Liu of concierge who wa not only attendive to everything but was able to speak Contonese as he had learned it through his own effort. Indeed, learning Contonese is not easy. Another one is the Front Office Manager, who was polite and helpful.
- Verified traveler (10/5): Clean and comfortable - Room is clean. Bed is comfortable. Staff is helpful. There are 3 restaurants in house but the quality is not 5 star
- Ed (10/5): Why can't I give an overall of 6? - This property's location in an area currently being developed near Hankou station is the only current drawback. Other than that, not enough superlative can be said about it. Restaurants are fantastic. Breakfast is unsurpassed. An adjacent shopping center provides my needed Starbucks. Lily at SPG reception is the most fantastic front desk person that I've met. The bathroom is the most spacious I've encountered outside of a suite. The bed is a highlight in their marketing and I can see why. Amazing comfort! The lobby does need a bit more seating. Oh, for hotel staff: please repair or replace the seal for the room window to the left of the bed. It allows noise and cold air into room. In summary, I have been more impressed with this property than some of the flagship St. Regis hotels.
- Verified traveler (8/5): Stay at wuhan - Hotel was comfortable and staff was friendly. I will highly recommend this hotel.
- Verified traveler (10/5): Absolutely splendid - Exceptionally good , extremely satisfied
- Maverick (8/5): - Socket in the bathroom not working, and the room was not completely clean.
- Chung-Ming (10/5): Convenient, clean, and comfort. - Great location for food and shopping. Big mall right next to the hotel.
- Joe (10/5): Great Hotel and Room - When I first walked into my room I loved it. Very nice rooms and nice layout. Only pitfall is that there is no restaurants or shops in walking distance. Only one convenience store.
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